Digi-C_ASML_DigiC-report-ENGLISH
Digi-C_ASML_DigiC-report-ENGLISH
Introduction Page 3
Summary Page 10
Results Page 19
Appendix Page 75
2
Introduction
Dear reader,
ASML Netherlands is preparing for new, tailor-made Labor Conditions (Collective Labor Agreement - CLA – and Staff Guide) for
employees with a Dutch contract in Salary Grade 1-11 and therefore we have been collecting ASML employees’ priorities and needs for
future labor conditions.
In order to identify these needs a process of consultation that differs from traditional methods has been applied. Trade union ’De
Unie’ has developed DigiC, a method of consultation and dialogue that aims to include all employees in the process and not just the
ones that are members of trade unions. This approach perfectly aligns with ASML’s plan to ask all employees to participate in
developing their own future Labor Conditions.
This consultation process with employees started in February, with panel discussions regarding future Labor Conditions. In March Meet
& Greet sessions were held at several locations to informally gather more views and to confirm the input from the panels. All this
input has been used to generate the final survey. More than half of the employees (56%; 7.135 employees) participated.
This report provides you with the results of the survey and will play a crucial role in the discussions with Unions, Works Council and
employees about ASML’s future Labor Conditions in the Netherlands.
Thank you all for your contribution to the consultation process so far. We hope you will enjoy reading the results.
Best regards,
3
Introduction
• The panel discussions were held with a diverse representation of the ASML workforce, including both
Dutch employees and international local hires, daytime and shift employees, as well as employees of
different salary grades and genders.
• The central questions of these panel discussions were: ‘What are the preferences and needs of
employees, and what would they like to see in a renewed labor conditions package?’ The input of the
panel discussions was then used to develop a tailor-made survey.
• In March 2020, 12,562 ASML employees with a Dutch contract were invited to participate in the survey
and share their opinions about the labor conditions at ASML. Over a period of three weeks, more than
half of the employees (56%; 7,135 ASML employees) participated in the survey.
• This report presents the overall findings of the DigiC survey. Since this is a detailed and long report, the
reading guide on the following slide will guide you through the various parts of the report. If you have
any questions, please contact the project team on [email protected]
4
4
Reading guide
The reading guide helps to understand the results, gives some guidance on how to interpret the numbers and describes the overall structure of the report.
Below, we will guide you through the various parts of the report. If you have any questions, please contact the project team on [email protected]
The profile of the 56% of employees that participated in the survey is illustrated below.
2% < 1 year 7%
1-6 33% 15%
1 - 3 years 34%
7 24% 4 - 7 years 20%
The profile of employees 8 - 10 years 13%
participated in the survey 8-9 31% 83% 11 - 15 years 10%
represents the profile of the
total ASML employee 1 16 - 25 years 13%
10-11 13%
0.8 - 1
population in the Netherlands. > 25 years 2%
< 0.8
74% 41 - 50 26%
84% 83%
51 - 60 16%
NL (Dutch)
Daytime Female EU (Non-Dutch) 60+ 3%
Shiftwork Male Non-EU
6
Reading guide: graphs reading guide
Two main types of graphs are used in this report: How to recognize differences between groups of employees?
• Employees differ in their wishes and needs concerning their labor conditions. To investigate
Graph – Type 1: differences between different groups of employees within the ASML workforce, statistic analyses
were conducted. Statistically significant results are highlighted in this report. Results for a group
Option B 70% of employees which are significantly higher than other employees are marked with a *.
Option A 30% • In cases where there are many group categories, the * is shown when a percentage is
significantly higher than most of the other percentages. In order to visualize a group difference,
the highest score and the lowest score within a variable are highlighted blue (lowest relevant
score per answer category) or orange (highest relevant score per answer category).
This graph illustrates the answers that participants gave for a single- or
multi-response question in which they could select either one or more items.
In case of a multi-response question the percentages mostly add up to more • Other relevant group differences that are statistically significant are stated below the ‘group
than 100% because multiple items could be selected. differences’ table. These differences are based on the same type of data as the data shown in
the table and state statistically significant differences in results between respondents.
Graph – Type 2:
Statement A 33% 33% 33%
This graph illustrates the answers that participants gave when presented with statements and
asked to select an answer that most fit their opinion regarding the statement (e.g. agree or
disagree). The group differences are then portrayed regarding the percentage of one of the
answering options (e.g. agree).
Percentages in these graphs might add up to 99% or 101% instead of 100%. This is due to 7
roundings of the decimal numbers.
7
Reading guide: coding of text answers
• Therefore, open answers that are coded in this report were either answers to an explanation or an open question and had a response rate of at least 15%.
• Initially, the list of codes was drawn up per question based on circa 200 random answers that employees gave. Then coding started and the list was supplemented where needed.
• The text answers were then quantified by calculating percentages per code that indicate how often an answer of each overarching category was given.
• For explanatory questions, the percentages are calculated for the group of employees who are satisfied, dissatisfied or have a neutral attitude.
8
Research background
9
Arbeidsvoorwaarden
Summary
Voorkeuren Heineken Nederland medewerkers
10
Insights
ASML employees are satisfied with their current labor conditions
The majority of ASML employees are satisfied with the current labor conditions (91%) and trust in ASML as an employer is generally high, scoring almost an 8 on a 10-
point-scale. Most employees (81%) are well aware of their current labor conditions package, while 42% of employees are either fairly or very aware of the content of
the Metalektro CLA.
Work-life balance, salary system, total fixed and variable remuneration and career opportunities are the highest priorities for employees
Work-life balance, salary system, total fixed and variable remuneration and career opportunities are the most relevant labor conditions for employees. According to
half of the employees (52%), the topic of work-life balance should receive more attention in the labor conditions package.
1 Caring Company
More than half of the employees consider their work-life balance as good, but more attention still needs to be paid
Work-life
to the topic
balance
• Work-life balance is the most important topic for ASML employees (28% select this as the most important topic), and half of the employees
(52%) think this topic deserves more attention at ASML.
• A closer look at this topic regarding employees working in daytime: more than half the daytime working employees state they already
have a good balance between work and private life (61%) and feel free to decide their own working hours (52%) and working days (57%).
Yet, 55% of ASML’s daytime employees have the need to be able to work from home more often.
• Employees working daytime hours generally feel that their managers trust them to deliver their work within a given timeframe and place
(91%), but not as many actually feel free to work from home if they feel the need to do so (60%).
Overall, employees are satisfied with the leave arrangements; however, there is a need to have more autonomy in
Leave ADV days and (inter)national holidays
• The majority of employees are satisfied with the leave arrangements for holidays (84%) and leave to visit a general practitioner (78%).
When specifically asked about the preferred default setting of ADV days, the vast majority (78%) prefers to retain their ADV days by default.
Also, 19% of employees would like to choose between national and international holidays. Among non-Dutch employees, 40% would like to
have this option.
• Employees are least satisfied with the arrangements for paternity leave: Almost a quarter (23%) of employees who are familiar with this
type of leave is dissatisfied with the arrangement.
11
Insights
Healthy More focus needed on the mental strain of work and on the needs of employees in different life stages
working • According to 56% of the employees, ASML offers sufficient attention to the physical strain of work; 13% feels they do not. When looking at
conditions the mental strain of the work, the need for more attention increases: 26% thinks that not enough attention is paid to the mental strain of
their work; 46% feels there is.
• While more than half of the employees (58%) state that ASML’s labor conditions are sufficiently aligned with the current stage of their life,
only 35% believe that there is sufficient attention for stage of life oriented policies. 24% of employees think ASML is offering too little
support for the needs of employees in different age categories.
Salary A manager’s impact on the level of remuneration is just right or can even be increased, according to employees
system • Almost half of ASML’s employees (47%) experience an income cap within ASML, while 2 out of 10 employees do not experience this
cap (19%).
• 4 out of 10 of employees think that the impact their manager has on their level of remuneration is just right (41%), while 3 out of 10
think their manager’s impact regarding the level of remuneration must increase (31%). 16% thinks their manager’s impact on the
level of their remuneration must reduce.
12
Insights
Total fixed Employees believe ASML’s labor conditions package is comparable or even better compared to those of other companies
and variable • The majority of ASML employees (78%) consider their labor conditions package to be comparable or even better than those offered at other
remuneration companies for similar positions.
• Most employees are satisfied with the current ratio between their fixed and variable income: 7 out of 10 employees in salary grades 10 and 11
and 8 out of 10 employees in salary grades 1 through 9.
• Over half of the employees (59%) chooses to keep the current ratio when given the option of a lower fixed income with higher variable income
or a higher fixed income with a lower variable income. 3 out of 10 employees would prefer a higher fixed income with lower variable income
than currently (31%).
ASML employees are in favor of their variable pay being linked to only the company’s performance
• A clear majority of the employees (76%) in salary grades 1 through 9 favors if their variable pay is linked only to the company’s performance.
Employees least agree with the idea of linking variable pay to team performance only (18%).
Flexible Flexible exchange of labor conditions is of interest to a part of the ASML workforce
exchange of • 43% of employees express having the need for more flexibility in exchanging labor conditions. Hereby, employees are most interested in
labor saving for a sabbatical when exchanging labor conditions (38% of those interested in more flexibility in exchanging labor conditions).
conditions
• More than half of the employees prefer a labor conditions package which they can partly or fully determine themselves (57%). 3 out of
10 employees prefer a fixed package that applies to everyone (31%).
• 6 out of 10 employees prefer the yearly payment of the 13th month and holiday allowance over a monthly payment (62%).
13
Insights
3 Performance Management
Criteria for promotion are unclear to many employees
Career
• Almost half of the employees (48%) state that the eligibility criteria for a promotion are not clear to them. The criteria are clear to a
opportunities
quarter of the employees (26%).
• Also, to 4 out of 10 employees, it is unclear how they can grow into the next salary level (40%); for 34% of employees this is clear.
• A third of ASML’s employees believe that promotion criteria are not applied consistently in their team (34%), 14% do believe it is applied
consistently, and half of the employees (52%) do not have an outspoken opinion on this topic.
Performance
Trust in a manager’s objective evaluation is high; however, the assessment system is perceived as unfair
• Employees generally trust that their manager evaluates them objectively (73%).
management
• Half of the employees (52%) prefer the current system with 5 performance categories over other appraisal systems. Still, the number of
system
employees that are dissatisfied with the current appraisal system (37%) is higher than the number of employees that are satisfied (29%).
• 4 out of 10 employees have the feeling that performance for similar positions is not assessed in the same way throughout ASML (42%), and
more than a third do not feel that everyone within ASML has an equal chance on a fair performance review (37%).
• Employees state that they would like to be assessed based on a continuous dialogue with their manager with regular meetings (72%) and
360º feedback from colleagues and managers (58%). They prefer to be managed based on results they deliver (44%) or their knowledge and
expertise (33%).
Training and Conversations between employee and manager are important for personal development
development • At the moment, the majority of employees believe that the initiative for personal development lies with employees (69%) and also (71%) initiate
conversations with their manager about personal development themselves.
• Half of the employees believe ASML offers sufficient opportunity for personal development (52%) and 61% of employees feel supported by their
managers in their personal development needs. 39% of employees think their manager’s impact on their personal development should increase.
• 58% thinks that ASML should offer more support for opportunities to grow within the company and more access to coaching and mentoring for
specific development needs (42%).
14
Insights
4 Time and Place
Working The majority of employees are satisfied with their working hours; however, many shift employees have concerns
hours • 8 out of 10 employees are satisfied with their current working hours (82%). However, only 65% of shift employees are satisfied with their
current working hours. Half of the shift working employees (52%) have concerns regarding shifts. Their main concerns are that they are
required to change type of shifts, have sleep problems or fatigue due to changing working hours, and have to cope with unpleasant
working hours (too early or too late).
• 6 out of 10 daytime employees express no need for change in their working hours (60%). A third would like change (33%). In the open
comments, they mention the wish for more flexibility in working from home and in working hours.
• Both shift employees (88%) and daytime employees in salary grades 1-9 (82%) prefer the current methods of tracking working hours. More
than 4 out of 10 daytime employees in salary grades 10-11 (43%), however, prefer no registration of hours, only registration of holiday
and ADV days.
Arrangements The activities and support ASML offers to new international colleagues are not well known among employees
for international • Almost half of the employees (45%) are not aware of the support ASML offers new international local hires. Also, 1 out of 4 non-EU
local hires employees (25%) feel there is too little support for new international colleagues regarding living, working and schooling in the
Netherlands.
• Most employees (80%) rate the availability of labor conditions information in English as (more than) enough; however, 1 out of 4 non-
EU employees (24%) believe there is too little English information on labor conditions.
The following slides show a visual summary of the results for ASML employees regarding their labor conditions.
15
The opinion of ASML employees on their labor conditions
A selection of insights
Questions: Which themes are important to you regarding terms and conditions of employment? / Which topic is most important to you? / In your opinion, which themes deserve MORE attention in the current package of labor conditions?
Basis: All (n=7,135) (See the appendix for the selection of important labor conditions per nationality, salary grade and type of work.)
16
The opinion of ASML employees on their labor conditions
A selection of insights
1 Caring Company 2 Total Reward Model
Work-life balance (Special) Leave Salary system Total fixed and variable remuneration
61% ofexcellent)
employees have a good (or Satisfied with leave?
balance between
work and private life. Satisfied Neutral Dissatisfied 47% 78% considers their labor
conditions package to be
Holiday 84% 14% comparable or even better
experiences an income
Daytime employees: Visit to practitioner 78% 19% than those offered at other
cap within ASML.
Paternity leave 34% 44% 23% companies for similar
55% 91% 60% Extraordinary leave 55% 33% 12% positions.
Manager’s impact on the level of
like to be feel their managers feel free to
able to work trust to deliver their work from remuneration should:
from home
more often.
work within a given
timeframe and place.
home. 78% of employees want to
retain their ADV days. Increase Is just right Decrease
Variable pay linking to performance?
31% 41% 16%
Only linked to company performance
Healthy working conditions
76% 13% 10%
Logical Neutral Illogical
Top 5 needs to continue working effectively:
58% 35% 1. Development opportunities 56%
Flexible exchange Linked to company and individual performance
46% 20% 34%
feel ASML’s labor conditions believe there is 2. Open working relationship with manager 51% Logical Neutral Illogical
are sufficiently aligned with sufficient attention for of employees have a need for
the stage of life of
employees.
stage-of-life-oriented
policies within ASML.
3.
4.
Annual health check
Generation Pact
48%
42% 43% more flexibility in exchanging
labor conditions.
Linked to company, individual and team performance
39% 21% 40%
5. Having a say in their responsibilities 37% Logical Neutral Illogical
…mental
Agree Neutral Disagree 1. Regular conversation on career 52% 62% prefer a yearly payment of the
13th month and holiday
Salary
grades 1-9
strain of work? 46% 29% 26% 2. Trainings not related to current position 48% Salary
allowance over a monthly
…physical
3. Personal coaching 42% payment.
grades 10-11
56% 30% 13%
strain of work?
17
The opinion of ASML employees on their labor conditions
A selection of insights
3 Performance Management 4 Time and Place
Promotion criteria are rather unclear: Top 3 of what ASML should pay more What employees prefer when it comes
Agree Neutral Disagree attention to: to keeping track of working hours:
of ASML employees are
Clear how I can grow into next
salary level 34% 26% 40% 1. Support for opportunities to grow within the 82% satisfied with their
Apply current method 79%
organization 58% current working hours.
Eligibility criteria for a
promotion are clear 26% 26% 48% 2. Access to coaching/mentoring for specific
development needs 42%
Promotion criteria are applied
consistently in my team 14% 52% 34% 3. Opportunities for development through
challenging assignments 35%
65% Preference salary grades 10-11
of shift working
employees are satisfied. 48% current method
18
Results
19
Labor conditions in general
20
General satisfaction
OPS
BL DE FAB SUP 1-9 10-11 NL EU Non-EU
Other
91% are (very)
Very satisfied 40% 37% 38% 45%* 38% 46%* 41%* 32% 42%* 39%* 28%
satisfied with
their current 52% 53% 47% 54% 48% 51% 55% 50% 54% 57%
Satisfied 51%
labor conditions
Not satisfied, not dissatisfied 7% 7% 8% 6% 6% 6% 6% 11% 6% 6% 12%*
Dissatisfied 2% 3% 2% 1% 2% 1% 1% 2% 1% 1% 3%
Very dissatisfied 0% 0% 0% 1% 0% 0% 0% 0% 0% 0% 0%
Question: To what extent are you satisfied with your current labor conditions?
Basis: All (n=7,135) 21
General satisfaction
Question: To what extent are you satisfied with your current labor conditions? – Please explain your answer.
Basis: All (n=7,135) (See the reading guide for a description of how these answers were coded.) 22
Trust
7.9
Employment duration (in years)
7 17%
<1 1-3 4-7 8-10 11-15 16-25 >25
6 5%
8.3* 8.0 7.9 7.8 7.8 7.7 7.8
5 or lower 6%
Highest relevant score / Lowest relevant score per category
No opinion 1% * Significantly higher average score than majority of category
Question: On a scale of 1 to 10, how much do you trust ASML as an employer? This refers to your confidence in ASML as an employer, not the confidence in your manager.
Basis: All (n=7,135) 23
Trust
Daytime Shift
1-7 8-9 10-11 NL EU Non-EU Female Male
Work Work
I am well aware of my current labor
conditions package (fixed and variable
income, pension, leave and other labor
81% 14% 4% 78% 85%* 86%* 86%* 72% 64% 82%* 76% 77% 82%*
conditions)
If I want to know something about my 74% 80%* 80%* 82%* 65% 58% 77%* 73% 69% 78%*
labor conditions I know where to find it
77% 15% 8%
(Totally) agree Neutral (Totally) disagree Highest relevant score / Lowest relevant score per category
* Significantly higher average score than majority of category
Other group differences:
Employees working in the sector ‘SUP’ are more often well aware of their current labor
conditions package (88%*).
Older employees and employees that have worked at ASML for a longer period of time
are more often well aware of their labor conditions package (87%* of 50+ years and 16-27
years at ASML) and know where to find it more often (up to 82%* of 51-60 years and 83%*
of 11-16 years at ASML).
Question: To what extent do you agree or disagree with the following statements?
Basis: All (n=7,135) 25
Awareness of Metalektro CLA
Hardly 20% 25%* 20% 14% 25%* 19% 13% 22% 20% 21% 16% 29% 32%
Awareness of the content of the Metalektro CLA is highest among employees with more
than 16 years work experience at ASML (fairly or very aware: 56%*).
Employees with low trust in ASML as employer (5 or lower) are more often very aware
of the Metalektro CLA content (22%*).
Question: To what extent are you aware of the content of the current Metalektro Collective Labor Agreement?
Basis: All (n=7,135) 26
Prioritization of labor conditions
Question: Which themes are important to you regarding terms and conditions of employment? / Which topic is most important to you? / In your opinion, which themes deserve MORE attention in the current package of labor conditions?
Basis: All (n=7,135) (See the reading guide for the selection of important labor conditions per nationality, salary grade and type of work.)
27
Prioritization of labor conditions
Flexibility with regards to working place / ability to work from home 7% I had to choose one / preferred to choose more options 4%
ASML asks a lot from their employees / ASML asks employees to be flexible so ASML should be flexible as well 7%
Salary is a reward / compensation for my hard work 3%
There is more to life than work / you also work to live and not just live to work 5%
Salary should reflect performance / Salary is linked to job evaluation (which is
3%
I had to choose one / other topics are also important 3% based on PPM)
Workload is high / workload varies per week / flexibility is necessary in order to deal with the workload 2% This is the base for a CAO / main or most important category / component 3%
Importance of taking leave and ADV days on one's one terms / issues regarding flex hours 2% Financial security (long term) / lifestyle 2%
Salary is also important but not top priority 2%
Market value / inflation 2%
Important to take age/stage of life into account 2%
Output is what matters / important to trust employees that work is done well / the clocking system is Salary gives motivation to perform / acknowledgement from the company 1%
outdated
1%
Flexibility at ASML is good / is a reason for working at ASML 1% Salary can compensate for other conditions 0.5%
It is expected of you to work overtime / work longer hours / work outside office hours 1% Other 3%
Other 1%
No answer given 64%
No answer given 51%
Question: Can you explain why this topic is most important to you?
Basis: All (n=7,135) (See the reading guide for a description of how these answers were coded.) 28
Prioritization of labor conditions
Functions as an incentive / motivation / driver to do my job (well) 7% Salary is the main purpose/motivation to work / in the end you work for money 8%
I don't want to be stuck/stand still for too long in the same position 2% Current benefits (13th month, profit distribution) and salary make it interesting /
3%
attractive to work for ASML compared to other organizations
Career growth is linked to and/or often results in income growth 2%
I prefer more fixed and less variable income 2%
This way I can contribute / offer more to ASML 2%
Good career opportunities are related to and impact all other labor conditions positively 1% Salary can compensate for other conditions 1%
Question: Can you explain why this topic is most important to you?
Basis: All (n=7,135) (See the reading guide for a description of how these answers were coded.) 29
Results per theme: Caring Company
This theme includes:
• Work-life balance (flexible work, working schedules, working from home)
• Healthy working conditions (a safe and good workplace)
• Leave (including annual holidays, ADV days)
• Special leave (sabbatical policy, care leave, emergency leave, public holidays)
30
Work-life balance
Fair 29% 28% 38%* 27% 27% 30% Employees that are
less aware of their
labor conditions
Moderate 7% 7% 11%* 9% 6% 8% package rate their
work-life balance as
moderate (15%*) or
Poor 2% 2% 3%* 0% 2% 2% poor (6%*) more often.
Question: How is the balance between your work and private life at the moment?
Basis: All daytime employees (n=6,011) 31
Work-life balance
More than 5 out of 10 daytime employees feel free to decide their working
days and hours
Also, more than 5 out of 10 daytime employees express the need to work from home (more often)
Employees in salary grades 1-9 take more flexible breaks (40%*) while
Deciding on own working days and days off 57%
employees in salary grades 10/11 work more from home (49%*).
Deciding on own daily working hours 52%
Working from home 39% Employees that have worked at ASML for less than a year work less part-
Taking flexible breaks 39% time (8%) and decide less on their own working days (45%*).
Deal with private matters at work flexibly 30%
Working part-time 15% SUP employees work from home more often than other sectors (51%*).
I'm not doing anything 10%
Other 10% Employees with a good work-life balance more often decide on their own
working hours (57%*) and working days (62%*) than employees with moderate
or poor work-life balance.
Daytime employees: What needs do you still have when it comes to
a good work-life balance?
Working from home (more often) 55%
Non-Dutch employees have higher needs for taking flexible breaks (26%*),
Deciding on own daily working hours (more often) 27% being able to deal with private matters more flexibly at work (21%*),
I have no further wishes 22% deciding on own working days and off days (27%*) and deciding on own daily
Deciding on own working days and days off (more often) 21% working hours (34%*).
Being able to deal with private matters at work flexibly 17%
Employees with fair and moderate work-life balance have higher needs
Taking flexible breaks (more often) 15%
regarding all factors.
Being able to work part-time (more) 14%
Other 9%
Question: What are you currently doing to find the balance between work and private life that suits you best? / What needs do you still have when it comes to a good work-life balance?
Basis: All daytime employees (n=6,011) 32
Work-life balance
Vast majority of daytime employees feel that their manager trusts them to
deliver their work within a given timeframe and place
While 91% of employees working in daytime feel their manager’s trust, only 60% feel free to work from home
Daytime employees: To what extent do you agree or % (totally) agree – Group differences:
disagree with the following statements? Sector Salary grade Nationality
OPS
BL DE FAB SUP 1-5 6-7 8-9 10-11 NL EU Non-EU
Other
I have the feeling that my manager
trusts me to deliver my work within a 91% 6% 3% 91% 92% 87% 91% 92% 85% 90% 92% 95%* 92% 89% 91%
given timeframe and place
Daytime employees: What do you think of your % must increase – Group differences:
manager’s impact on deciding if and when you can work
from home? OPS
BL DE FAB SUP 1-5 6-7 8-9 10-11 NL EU Non-EU
Other
Question: To what extent do you agree or disagree with the following statements? Basis: All daytime employees (n=6,011)
Question: What do you think of your manager’s impact on... Deciding if and when you can work from home? Basis: All daytime employees (n=6,011) 33
Work-life balance
Almost 6 out of 10 the daytime employees like working within block times
Almost 3 out of 10 daytime employees fear that flexibility will impact teamwork
Daytime employees: To what extent do you agree % (totally) agree – Group differences:
or disagree with the following statements? Sector Salary grade Nationality
OPS Non-
BL DE FAB SUP 1-5 6-7 8-9 10-11 NL EU
Other EU
I like working within block times (e.g.
no meetings before 9:00 or after 15:00)
56% 28% 17% 58% 57% 60% 50% 52% 56% 59% 55% 47% 54% 61%* 56%
(Totally) agree Neutral (Totally) disagree Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Question: To what extent do you agree or disagree with the following statements?
Basis: All daytime employees (n=6,011) 34
Healthy working conditions, life-stage policies
For almost 6 out of 10 employees ASML’s labor conditions fit their stage of life
A quarter of employees believe there’s not enough focus for the mental strain of their work
18%* of FAB employees and 21%* of shift employees more often do not think that there
is sufficient attention for the physical strain of their work.
Question: To what extent do you agree or disagree with the following statements?
Basis: All (n=7,135) 35
Healthy working conditions, life-stage policies
To keep working effectively, development opportunities in present and future jobs are
needed by almost 6 out of 10 employees
This need is higher for younger and non-Dutch employees; older employees have a higher need for a Generation Pact and
senior days
Group differences:
What is needed for you to keep working Type of work (Salary grade) Nationality Age
effectively in the future? Shift Daytime Daytime
Work Work Work NL EU Non-EU <30 31-40 41-50 51-60 60+
(All) (1-9) (10/11)
Development opportunities in present and future job 56% 50% 60%* 46% 52% 66% 74%* 68%* 64%* 53%* 36% 19%
Open working relationship with my manager 51% 41% 52% 57%* 53%* 48% 44% 45% 51% 56% 52% 48%
Annual health check 48% 50% 48% 48% 43% 58% 67%* 49% 48% 45% 49% 57%
Generation Pact 42% 50% 38% 52% 47%* 34% 17% 23% 30% 50%* 72%* 77%*
Having a say in my responsibilities 37% 32% 39%* 34% 36% 42% 40% 37% 39% 39% 33% 32%
Program for physical fitness 30% 33% 31% 22% 26% 40% 49%* 35%* 34%* 27% 23% 26%
Senior days (extra leave days) 30% 47%* 27% 28% 33%* 26% 17% 17% 21% 34%* 56%* 64%*
Financial contribution for sports 28% 34% 30% 15% 25% 35% 42%* 40%* 32%* 23% 16% 15%
Program for mental health 28% 29% 29% 26% 27% 32% 36% 29% 31% 27% 25% 23%
Providing healthier food 26% 25% 28% 17% 22% 37% 38% 35%* 32%* 21% 12% 11%
Ergonomic advice about my workplace 26% 27% 28% 15% 24% 30% 30% 29% 28% 23% 21% 22%
Program for stress reduction 26% 24% 27% 19% 23% 33% 36% 24% 30%* 24% 21% 17%
Other 10% 8% 10% 12% 11% 9% 5% 8% 11% 11% 10% 10%
I don’t know 2% 3% 2% 1% 2% 2% 1% 2% 2% 2% 1% 0%
Selection of multiple Highest relevant score / Lowest relevant score per category
answers was possible Other group differences: * Significantly higher percentage than majority of category
Employees in the sector ‘FAB’ have the highest need for the Generation Pact (52%*) and senior days
Question: What is needed for you to keep working effectively in the future? (45%*).
Basis: All (n=7,135) 36
Healthy working conditions, life-stage policies
To stay connected with the labor market, many employees state their need for
regular conversations on their career, trainings and personal coaching
The need for regular conversations on their career is especially high for non-EU employees
Group differences:
What is needed for you to stay connected Type of work (Salary grade) Nationality Age
A regular conversation on my career 52% 45% 54%* 45% 47% 59% 71%* 60%* 56%* 49%* 41% 32%
Following training(s) not related to my current position 48% 47% 50% 37% 44% 58% 58% 55%* 52%* 46%* 34% 26%
Personal coaching 45% 39% 48%* 41% 43% 48% 57%* 48%* 52%* 43%* 33% 27%
I don't know 14% 20%* 13% 15% 17%* 9% 5% 9% 10% 17% 24%* 23%*
Other 6% 5% 6% 7% 7% 5% 5% 4% 6% 5% 8% 21%*
Question: What is needed for you to stay connected with the labor market in the future?
Basis: All (n=7.135) 37
Healthy working conditions, diversity
8 out of 10 employees think ASML offers (more than) enough support regarding
gender equality and diversity of employees
According to 4 out of 10 employees above the age of 50, there is too little support for the needs of employees in
different age categories
% too little – Group differences:
How do you rate the activities and support ASML
Gender Nationality Age
offers in the following areas?
Female Male NL EU Non-EU <30 31 - 40 41 - 50 51 - 60 60+
Equality between men and women 17% 61% 12% 10% 35%* 7% 10% 17%* 17%* 12% 15%* 11% 7% 10%
More than enough Exactly right Too little Not aware this exists Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Employees in salary grades 10/11 more often think that the needs of employees
in different age categories are met too little (36%*).
Question: How do you rate the activities and support ASML offers in the following areas?
Basis: All (n=7,135) 38
(Special) leave
Familiar with this type of leave? If familiar, how satisfied with the arrangement? Gender Nationality
Female Male NL EU Non-EU
Extraordinary leave (death, marriage, etc.) 83% 55% 33% 12% 51% 56%* 58%* 44% 43%
Paternity leave 67% 34% 44% 23% 31% 34% 35%* 26% 35%*
Maternity leave 65% 41% 51% 9% 48%* 39% 43%* 32% 37%
Short-term care leave 56% 47% 46% 6% 49% 47% 47% 42% 51%
Emergency leave 56% 58% 39% 3% 57% 58% 56% 60% 64%
Long-term care leave 52% 44% 53% 3% 43% 44% 43% 44% 52%*
Adoption leave 35% 31% 67% 1% 31% 31% 32% 25% 36%
Question: The following questions concern leave arrangements. To what extent are you satisfied or dissatisfied with the following leave arrangements? (With option: Not familiar with this)
Basis: All (n=7,135) 39
(Special) leave
As far as you are concerned, what should the default setting be for ADV days?
Group differences:
Retain ADV days 78% Both Dutch employees (78%) and non-Dutch
employees (79%) have a strong preference for
Include value in income and buy it back later for the same price 7% retaining ADV days.
Not applicable, I don’t have any ADV days at my disposal 6% For 39% of shift employees ADV days are not
applicable. 45% of shift employees would like to
I don't know 3% retain ADV days.
Other 2%
Especially younger employees would like to choose
between national and international holidays (<30: 28%*
and 31-40: 23%*).
Preference regarding holidays:
40%* of non-Dutch employees would like to choose
their holidays.
I would like to choose between national and
international holidays
19% 31% 50% 20%* of employees in salary grades 1 through 9 would
like to choose between national and international
holidays.
(Totally) agree Neutral (Totally) disagree
Question: As far as you are concerned, what should the default setting be for ADV days? / To what extent to you agree with the following statement(s)?
Basis: All (n=7,135) 40
(Special) leave
Question: What do you prefer, assuming each option has an equal budget to distribute?
Vraag: To what extent do you find it logical or illogical if a day off is only granted if a work anniversary is on a working day?
Basis: All (n=7,135) 41
Results per theme: Total Reward Model
This theme includes:
• Total fixed and variable remuneration (including ratio of fixed-variable income)
• Salary system (salary structure, salary indexation, job valuation)
• Flexible exchange of labor conditions
42
Total fixed and variable remuneration
Group differences:
For a position similar to my job at other companies,
my current labor conditions package is… Salary grade Nationality Age
(Much) better 51%* 39% 40% 42% 47%* 35% 51%* 40% 41% 44% 47%
44% 34% 5% 17%
Comparable 29% 36%* 36%* 39%* 33% 38% 30% 35% 36% 34% 37%
I don’t know 16% 20% 18% 14% 16% 20% 14% 18% 18% 18% 13%
Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Employees in sector FAB (50%), OPS other (45%) and SUP (52%) more often than BL (37%)
or DE (39%) think their current labor conditions package is (much) better.
Question: For a position similar to my job at other companies, my current labor conditions package is: … By labor conditions package we mean rewards and allowances, not only your fixed and variable income.
Basis: All (n=7,135) 43
Total fixed and variable remuneration
The majority of employees are satisfied with the ratio between their fixed and
variable income
Employees with a non-EU nationality are less satisfied than employees with a Dutch or EU nationality
To what extent are you satisfied with the ratio between % (very) satisfied - Group differences:
your fixed income and profit sharing/STI?
Nationality Other overall group differences:
Ratio fixed income and profit sharing NL EU Non-EU The longer employees work for ASML, the
more they are very satisfied with the ratio
Shift work – salary grade 1-9 between their fixed and variable income (up to
38%* 45%* 11% 7% 84%* 83%* 63%
44%* of employees with > 25 years at ASML).
Daytime work – salary grade 1-9 Employees with a high score of trust in ASML (8
35%* 50%* 12% 3% 90%* 80%* 68%
or higher) are more often (very) satisfied with
the ratio between their fixed and variable
income (85%).
Ratio fixed income and STI Employees that say they are very aware of the
ASML labor conditions, are more often very
Salary grade 10-11 13% 58%* 23%* 5% 72% 67% 50% satisfied with the ratio between their fixed and
variable income (49%*).
Very satisfied Satisfied Not satisfied, not dissatisfied (Very) dissatisfied
Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Question: To what extent are you satisfied with the ratio between your fixed income and profit sharing/STI?
Basis: All (n=7,135), Shift work – salary grade 1-9 (n=1,121), Daytime work – salary grade 1-9, n=5,100), Salary grade 10-11, n=914) 44
Total fixed and variable remuneration
To what extent are you satisfied with the ratio between your fixed income and profit sharing?
Shift work – salary grade 1-9 Daytime work – salary grade 1-9
(very) satisfied – total employees: 925 (very) satisfied – total employees: 4,340
Shift/fixed/holiday allowance / 13th month are not included in the calculation 6% Satisfied with current ratio/current profit scheme; the current profit share system is transparant and fair 6%
Too much inequality; Difference between salary grades is too big; profit is achieved
Bonus should not depend on performance / appraisal/STI; possible negative effects on team work 2%
3%
collectively; everyone should receive the same share Would like to keep it this way 2%
Satisfied with current ratio / current profit scheme; the current profit share system is Profit share is a (nice) extra; fixed income should not decrease; I do not count profit share as part of my salary 1%
3%
transparent and fair
Profit share gives a purpose / is motivating/leads to feeling of 'togetherness' 1%
Would like to keep it this way 2%
Fixed salary is (relatively) low; preference for a higher fixed income / less variabel income; I count on profit share
Fixed salary is (relatively) low; preference for a higher fixed income / less variabel 1%
2% as part of my income
income; I count on profit share as part of my income
Too much inequality; difference between salary grades is too big; profit is achieved collectively; everyone should
1%
Profit share gives a purpose / is motivating / leads to feeling of 'togetherness' 2% receive the same share
Other 5% Other 3%
No answer given 82% No answer given 87%
(very) dissatisfied or neutral – total employees: 196 (very) dissatisfied or neutral – total employees: 760
Shift/fixed/holiday allowance / 13th month are not included in the calculation 28% Fixed salary is (relatively) low; preference for a higher fixed income / less variable income; I count on profit share
11%
as part of my income
Too much inequality; difference between salary grades is too big; profit is achieved Too much inequality; difference between salary grades is too big; profit is achieved collectively; everyone should
12% 6%
collectively; everyone should receive the same share receive the same share
Fixed salary is (relatively) low; preference for a higher fixed income / less variable New to ASML; not applicable / not yet received a profit share; not formed an opinion 4%
5%
income; I count on profit share as part of my income
Satisfied with current ratio / current profit scheme; the current profit share system is transparent and fair 2%
Much of profit share goes to the taxes; profit share does not count into your pension; Has been going well for years; profit share might not always be high; lower profit share in case of lower revenue or
3% 2%
Rather receive profit share monthly changes in number of employees
The system is not transparent/unclear/leads to unwanted behavior of management; Much of profit share goes to the taxes; profit share does not count into your pension; rather receive profit share
2%
criticism on steps in profit share percentages; profit share percentage can be higher; 2% monthly
manipulation of profit margin; increased profit but decreased profit share last year Bonus should depend on personal performance 2%
Other 2%
Other 7%
No answer given 53%
No answer given 67%
Question: To what extent are you satisfied with the ratio between your fixed income and profit sharing? – Please explain your answer.
Basis: Shift employees salary grade 1-9 (n=1,121) / Daytime employees salary grade 1-9 (n=5,100) (See the reading guide for a description of how these answers were coded.)
45
Total fixed and variable remuneration
To what extent are you satisfied with the ratio between your fixed income and STI?
Too much inequality; difference between salary grades is too big; everyone should receive the same share 10%
One only has limited influence oneself on the STI / unclear how I can influence the STI 6%
New to ASML; not applicable / not yet received STI; not formed an opinion 5%
The system is not transparent / unclear / leads to unwanted behavior of management 5%
Bonus should not depend on performance / appraisal; possible negative effects on (team) work 5%
Satisfied with current ratio / current profit scheme; the current profit share system is transparent and fair 3%
Question: To what extent are you satisfied with the ratio between your fixed income and STI?. – Please explain your answer.
Basis: Salary grade 10-11 (n=914) (See the reading guide for a description of how these answers were coded.) 46
Total fixed and variable remuneration
6 out of 10 employees prefer the current fixed and variable income ratio,
while 3 out of 10 employees would prefer a higher fixed income
Less than half of the non-EU employees prefer the current ratio between fixed and variable income
Current distribution fixed income and variable income 59% 55% 62%* 67%* 61%* 56%* 43% 73%* 59%* 31% 19% 24%
Higher fixed income with lower variable income than current 31% 34%* 29% 23% 30% 30% 41%* 21% 31% 47%* 66%* 57%*
Question: What is your preferred ratio between fixed income and variable income?
Basis: All (n=7,135) 47
Total fixed and variable remuneration
Most employees in salary grade 1 thru 9 find it logical if variable pay is only
linked to the company’s performance
Almost half of the employees find it logical if variable pay is linked to a combination of individual and company
performance
Employees in salary grade 1-9 were presented different combinations of linking variable pay. For each combination, employees were asked to what extent they
find this logical or illogical.
Employees in salary grade 1-9: To what extent do you find it logical or illogical if…
Variable pay is only linked to the ASML company performance 76% 13% 10%
Group differences:
To what extent do you agree or disagree with the
The longer employees have been working for ASML, the more often they
following statement? experience an income cap (22% for employees working less than a year up to
77%* among employees employed over 25 years).
Employees who are dissatisfied with the ratio fixed and variable income,
I experience an income cap within ASML 47% 34% 19% more often experience an income cap within ASML (70%*).
Shift employees (56%*) and ‘FAB’ employees (56%*) more often experience an
income cap than daytime employees (45%) and other sectors (39%-47%).
(Strongly) agree Neither agree, nor disagree (Strongly) disagree Of all sectors, ‘SUP’ experience the income cap least often (39%).
Male employees (49%*) more often experience an income cap than female
employees (38%).
What do you think of your manager’s impact on the level of your
remuneration?
Employees with salary grade 1-9 (33%), shift employees (37%*) and ‘FAB’
employees (39%*) more often feel that their manager’s impact on the level of
My manager’s impact on the level of my their remuneration should increase, than employees with salary grade 10-11
remuneration
31% 41% 16% 11%
(24%), daytime employees (30%) and other sectors (28%-33%).
4 out of 10 ASML employees feel the need for more flexibility in exchanging
labor conditions
The need for the flexible exchange of labor conditions increases with employees in higher salary grades (8
and upwards)
Group differences:
Do you need more flexibility in exchanging labor conditions?
Type of work Nationality Salary grade
Daytime Shift
NL EU Non-EU 1-5 6-7 8-9 10-11
Work Work
Employees with a need for a more flexible exchange of labor conditions are
interested in various ideas regarding such an exchange
Employees are most interested in saving for a sabbatical in exchange for other labor conditions
Employees who expressed a high or lower need for more flexibility in exchanging labor
conditions were asked which terms of employment are of interest to them regarding an
exchange of labor conditions. Group differences:
Type of work Nationality Salary grade
Which terms of employment are of interest to you to exchange
Daytime Shift
for salary, leave and ADV days or holiday allowance? Work Work
NL EU Non-EU 1-7 8-9 10-11
Saving for sabbatical 38% 39%* 32% 34% 30% 29% 35% 41% 39%
Pension accrual on variable pay 33% 32% 36% 39% 36% 33% 30% 34% 41%*
Sports facility on campus 32% 31% 35% 30% 36% 38%* 37%* 27% 23%
Contribution for furnishing a workplace at home 30% 31%* 19% 28% 33% 37%* 29% 32% 28%
Participation in non-work related training(s) 28% 29%* 23% 27% 25% 39%* 30% 27% 24%
Mobile phone allowance 28% 29% 25% 30%* 21% 22% 27% 30% 29%
Funding of own child education 28% 29%* 22% 27% 26% 35%* 25% 31% 32%
(Discount on) sports subscription at various gyms 28% 28% 27% 25% 29% 42%* 32%* 24% 20%
Coaching 26% 27%* 18% 25% 27% 31% 25% 28% 24%
Childcare 22% 23% 18% 18% 31% 39%* 24%* 24%* 10%
Pension accrual on shift work allowance 10% 4% 50%* 9% 13% 14% 16%* 4% 2%
Diet consultation 6% 6% 7% 4% 14%* 15%* 9%* 4% 3%
Other 10% 10% 9% 10% 10% 7% 10% 10% 10%
Selection of multiple Highest relevant score / Lowest relevant score per category
answers was possible * Significantly higher percentage than majority of category
Question: Which terms of employment are of interest to you to exchange for salary, leave and ADV days or holiday allowance?
Basis: Employees with a high or lower need for exchanging labor conditions (n=3,052) 51
Flexible exchange of labor conditions
Almost 6 out of 10 employees prefer a labor conditions package that they can
partly or fully determine themselves
4 out of 10 shift working employees prefer a fixed package of labor conditions that applies to everyone
Group differences:
57% prefer to My own personal budget to put together 16% 12% 15% 17% 16% 11% 15% 16% 21%* 43%* 22% 7% 10%
15%
partly or fully my labor conditions
determine their Partly established for me and partly
42% 44%* 33% 45%* 34% 32% 34% 40% 44%* 52%* 36% 57%* 31% 38%
labor conditions established by me
package A fixed package of terms and conditions
31% 30% 41%* 30% 35% 36% 41%* 34%* 29% 19% 16% 16% 51%* 28%
of employment that applies to everyone
No opinion 11% 11% 14% 10% 14% 16% 14% 12% 11% 8% 5% 5% 12% 24%*
The yearly payment of the 13th month and holiday allowance is preferred over
a monthly payment by most employees
Non-EU employees prefer the monthly payment of 13th month and holiday allowance more often than employees
with a Dutch or EU nationality
Employees in salary grade 1-9 were asked if they preferred a monthly or yearly payment of the 13th month and holiday allowance.
The question was posed in form of a statement to which employees could agree or disagree.
(Strongly) agree 18%* 13% 14% 21%* 32%* 34%* 20%* 13% 14%
17% 21% 62%
Neither agree, 22% 17% 20% 20% 24% 18% 22% 18% 24%
nor disagree
(Strongly) agree Neither agree, nor disagree (Strongly) disagree (Strongly) disagree 60% 70%* 66%* 58%* 44% 47% 58% 68%* 62%
Question: To what extent do you agree or disagree with the following statement(s)?
Basis: Employees with salary grade 1-9 (n=6,224)
53
Results per theme: Performance Management
This theme includes:
- Career opportunities (promotion, developing a specialization)
- Performance management system (method of appraisal, five appraisal categories,
implementation of the system in practice)
- Training and development (education, training)
54
Career opportunities
In my team, promotion criteria are 12% 14% 18%* 12% 13% 13% 21%* 14% 14% 14% 14% 14%
applied consistently
14% 52% 34%
(Totally) agree Neutral (Totally) disagree Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Other group differences:
Employees that have worked at ASML longer, more often state that the eligibility criteria
for a promotion are clear to them (18-25 years: 29%, more than 25 years: 33%).
Employees with a high score of trust in ASML (8 or higher) more often (strongly) agree that
it is clear to them how they can grow into the next salary level (37%*), that the eligibility
criteria for a promotion are clear to them (29%*) and that promotion criteria are applied
consistently in their team (17%*).
Question: To what extent do you agree or disagree with the following statements? (Neutral = Neither agree, nor disagree)
Basis: All (n=7,135) 55
Performance management system
More than a third of ASML employees is (very) dissatisfied with the current
appraisal system
The longer employees work at ASML, the less satisfied they are with the system
Group differences:
How satisfied are you with the Employment duration (in years)
Type of work (Salary grade) Nationality
current appraisal system?
Shift Daytime Daytime
Non-
Work Work Work NL EU <1 1-3 4-7 8-10 11-15 16-25 >25
(All) (1-9) (10/11)
EU
(Very) satisfied 29% 27% 29% 33%* 29% 27% 33%* 38%* 33%* 27% 26% 25% 24% 18%
Not satisfied, not dissatisfied 33% 30% 33% 33% 33% 31% 34% 32% 33% 31% 34% 35% 32% 33%
(Very) dissatisfied 37% 42%* 36% 32% 37%* 40%* 31% 17% 33% 42%* 40%* 40%* 44%* 49%*
Question: How satisfied are you with the current appraisal system?
Basis: All (n=7,135) 56
Performance management system
Other 11% You have to formulate your own targets/ hard to compare / assess 2%
Targets/review/objectives are set too late / too little time for preparation 2%
No answer given 64%
Other 4%
Question: How satisfied are you with the current appraisal system? - Please explain your answer.
Basis: All (n=7,135) (See the reading guide for a description of how these answers were coded.) 57
Performance management system
Half of ASML’s employees prefer an appraisal system with the five performance
categories of the current PPM system
The younger the employees, the more they prefer the current system
Group differences:
Type of work (Salary grade) Nationality Age
What kind of system do you prefer? Shift Daytime Daytime
Work Work Work NL EU Non-EU <30 31-40 41-50 51-60 60+
(All) (1-9) (10/11)
The current system with 5 performance categories 52% 47% 52%* 56%* 52% 50% 57%* 56%* 53% 50% 48% 47%
A system without performance categories 15% 19%* 15% 14% 16%* 15%* 9% 11% 13% 18%* 20%* 21%*
A system with more than 5 performance categories 12% 13% 13% 15% 15%* 13%* 7% 10% 14% 14% 16% 14%
A system with less than 5 performance categories 7% 9%* 7%* 3% 6% 7% 11%* 7% 7% 6% 7% 10%
Other 14% 11% 13% 12% 11% 15%* 15%* 15%* 13% 11% 10% 7%
Employees with high trust in ASML (8 or higher) more often prefer the current system
(56%*) while employees with low trust (5 or lower) more often prefer a system without
performance categories (24%*).
Question: The current PPM system has 5 performance categories: Exceptional, Exceeds Expectations, Highly Valued, Partially Meets Expectations and Unsatisfactory. What kind of system do you prefer?
Basis: All (n=7,135) 58
Performance management system
Continuous dialogue with my manager (regular meetings) 72% 67% 72%* 76%* 73%* 67% 69% 71% 71% 72% 72% 75%
360º feedback (colleagues/managers on results/cooperation) 58% 48% 61%* 55%* 56% 63%* 66%* 67%* 64%* 55%* 43% 41%
Performance review based on self-identified objectives 47% 39% 48%* 52%* 45% 49% 55%* 52%* 50%* 44%* 39% 39%
Preparing for and adhering to a Personal Development Plan 21% 22%* 21%* 15% 19% 24%* 27%* 26%* 22%* 18% 16% 15%
Performance review based on objectives set 19% 27%* 19%* 12% 17% 24%* 24%* 23%* 19% 18% 16% 16%
Make and substantiate my own performance review 15% 17% 15% 15% 16% 13% 13% 17% 15% 15% 15% 10%
Other 6% 7% 6% 6% 6% 6% 4% 4% 6% 7% 7% 4%
No performance management at all 6% 6% 6% 7% 7%* 5%* 3% 2% 5% 8%* 9%* 9%*
I don't know 2% 2% 1% 1% 1% 2% 1% 1% 1% 2% 2% 1%
Selection of multiple Highest relevant score / Lowest relevant score per category
answers was possible * Significantly higher percentage than majority of category
Other group differences:
Employees with high trust in ASML (8 or higher) more often prefer continuous
dialogue (73%*), 360º feedback (60%*) or performance review based on self-identified
objectives (49%*).
Female employees more often prefer to be assessed by 360º feedback (63%*),
performance review based on self-identified objectives (50%*) or a Personal
Development Plan (28%*) than male employees.
Question: How would you like to be assessed? You can choose up to 3 methods.
Basis: All (n=7,135) 59
Performance management system
Group differences:
Type of work (Salary grade) Nationality Age
Employees prefer to be managed on the basis of: Shift Daytime Daytime
Work Work Work NL EU Non-EU <30 31-40 41-50 51-60 60+
(All) (1-9) (10/11)
The results I deliver 44% 29% 44%* 60%* 42% 48%* 51%* 46%* 49%* 42%* 35% 28%
My knowledge and expertise 33% 45%* 32%* 25% 38%* 20% 17% 23% 27% 38%* 46%* 59%*
The effort I make 15% 17%* 16%* 6% 12% 20%* 24%* 24%* 15%* 11% 10% 7%
Other 8% 7% 8% 9% 8% 11% 8% 7% 9% 9% 9% 6%
Employees with high trust in ASML (8 or higher) more often want to be managed based on
the results they deliver (45%*).
Employees that selected ‘Career opportunities’ as the most important labor condition to
them more often want to be managed on the basis of the results they deliver (54%*).
Question: How would you finish the sentence below? I prefer to be managed on the basis of...
Basis: All (n=7,135) 60
Performance management system
6 out of 10 employees state their manager has a good view on their performance
and that the performance review never surprises them
42% of employees feel that performance is not assessed the same throughout ASML
% (totally) agree – Group differences:
To what extent do you agree or disagree with the following
Sector Salary grade Nationality
statements? OPS
BL DE FAB SUP 1-7 8-9 10-11 NL EU Non-EU
Other
My performance review never surprises me 59% 25% 16% 56% 57% 62%* 56% 65%* 56% 62%* 62%* 61%* 51% 50%
The performance review has added value to me 52% 25% 23% 50% 52% 54% 51% 54% 52% 51% 54% 54%* 46% 49%
My manager has a good view on my performance 60% 24% 16% 60% 61% 57% 59% 68%* 57% 64%* 67%* 60% 60% 61%
(Totally) agree Neutral (Totally) disagree Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Other group differences:
Male employees are more often confident that managers will apply ASML’s
labor conditions consistently (61%*) than female employees (54%).
Employees with a high score of trust in ASML (8 or higher) more often
(strongly) agree with all four statements, as well as employees that are
very well aware of the content of their current labor conditions. 62
Question: To what extent do you agree or disagree with the following statements? (Neutral = Neither agree, nor disagree)
Basis: All (n=7,135) 62
Performance management system
My manager’s impact on my final appraisal 24% 47% 20% 8% 25% 26% 23% 22% 18% 25% 24% 22% 24% 24% 28%*
My manager’s impact on my growth potential 42% 40% 10% 8% 47%* 45%* 40% 35% 25% 44%* 39% 38% 40% 46%* 51%*
Question: In your opinion, what should the organization pay more attention to?
Basis: All (n=7,135) 64
Training and development
Half of the employees think ASML offers sufficient opportunity for personal
development, 61% feel supported by their managers
71% of employees initiate conversations about personal development themselves
% (totally) agree – Group differences:
To what extent do you agree or disagree with the following Type of work (Salary grade) Nationality Gender
statements? Shift Daytime Daytime
Work Work Work NL EU Non-EU Female Male
(All) (1-9) (10/11)
I am familiar with the possibilities for personal 50% 60%* 64%* 58% 65%* 57% 53% 60%*
development at ASML
59% 31% 10%
66
Working schedules and working hours
Group differences:
How satisfied are you with your current working hours? Sector Type of work (Salary grade) Work-life balance (self-reported)
Shift Daytime Daytime
OPS Moderate
BL DE FAB SUP Work Work Work Excellent Good Fair
Other /Poor
(All) (1-9) (10/11)
82% are (very) Very satisfied 31% 32% 35% 24% 28% 30% 19% 36%* 18% 84%* 38%* 15% 8%
satisfied with their
current working hours Satisfied 51% 52% 51% 47% 54% 52% 46% 51%* 54%* 15% 57%* 59%* 37%
Not satisfied, not dissatisfied 12% 12% 11% 17%* 12% 12% 19%* 10% 19%* 1% 4% 21%* 29%*
Question: How satisfied are you with your current working hours?
Basis: All (n=7,135) 67
Working schedules and working hours
60% of daytime employees do not see the need to change their working hours
Half of the employees in salary grades 10/11 would like a change in working hours
Employees working daytime hours were asked what they would like to change in their current working hours and why. There were three options given as shown
below. Employees who would like to change something about their working hours are asked to comment on what they would want to change.
Group differences:
Daytime employees: What would you like to change in your Sector Salary grade Work-life balance (self-reported)
current working hours and why?
OPS Moderate/
BL DE FAB SUP 1-9 10/11 Excellent Good Fair
Other Poor
I don't want to change anything 60% 61% 62% 67%* 58% 53% 64%* 42% 83%* 70%* 47% 28%
I would like to change the following: 33% 32% 30% 28% 35%* 41%* 29% 53%* 15% 25% 42%* 60%*
Question: What would you like to change in your current working hours and why?
Basis: All daytime employees (n=6,011) 68
Working schedules and working hours
A third of the daytime employees seeking change in their working hours require
more flexibility with regard to working from home
They also require more flexibility with regard to working hours, working schedule and overtime compensation
What would you like to change in your current working hours and why?
Percentages based on 1,957 daytime employees who would like to change something
Flexibility with regard to working hours / reducing or abolishing block time 22%
Different working schedule/working hours e.g. 36 hours, 4x10 hours, 4x9 hours, less working hours 15%
Balance between busy and quiet periods / overtime hours are zeroed / save overtime / have overtime paid out / keep flex hours longer
14%
than a week
Adjusting workload in order to have more time for private life / I work too many hours 11%
MSO has a different policy than ASML, they must be available by phone on days off 1%
Other 4%
Question: What would you like to change in your current working hours and why?
Basis: All daytime employees who would like something to change in their working hours (n=1,957) (See the reading guide for a description of how these answers were coded.) 69
Working schedules and working hours
Employees working in shifts were asked what concerns they have when it comes to shifts. There were three options given as shown below. Employees who have
concerns are asked to comment on what concerns they have.
Group differences:
Sector Nationality Age
I have the following concerns: 52% n<10 60%* 55%* 33% n<10 55%* 41% 41% 53% 62% 58% 60%
I have no concerns 38% n<10 30% 37% 46% n<10 36% 44% 46% 37% 28% 38% 33%
Question: What concerns do you have right now when it comes to shifts?
Basis: All shift employees (n=1124) 70
Working schedules and working hours
Lack of flexibilty 3%
Question: What concerns do you have right now when it comes to shifts?
Basis: All shift employees with concerns (n=584) (See the reading guide for a description of how these answers were coded.) 71
Working schedules and working hours
The majority of ASML employees prefer the current method of keeping track of
their working hours
43% of employees in higher salary grades (10/11) prefer no registration of working hours
Group differences:
What do you prefer when it comes to keeping track of Sector Type of work (Salary grade) Age
working hours? OPS
Shift Daytime Daytime
BL DE FAB SUP Work Work Work <30 31-40 41-50 51-60 60+
Other
(All) (1-9) (10/11)
Apply the current method 79% 77% 81% 88%* 75% 59% 88%* 82% 48% 83%* 77% 75% 80% 87%*
No registration of hours, only holiday and ADV days 14% 16%* 11% 5% 16%* 33%* 4% 11% 43%* 9% 14% 17%* 13% 8%
Other 2% 2% 2% 2% 3% 3% 2% 2% 5%* 1% 2% 3% 2% 2%
I don't know 1% 1% 1% 1% 1% 2% 1% 1% 1% 2% 1% 1% 1% 0%
Employees with high trust in ASML (8 or higher) more often prefer no registration of
working hours (15%*) compared to employees with less (5 or below) trust in ASML (7%).
Employees that rate their work-life balance as ‘moderate’ or ‘poor’ more often prefer no
registration of working hours (21%*).
Question: What do you prefer when it comes to keeping track of working hours?
Basis: All (n=7,135) 72
Arrangements for international local hires
How do you rate the activities and support ASML offers % too little – Group differences:
in the following areas? Gender Nationality Age
More than enough Exactly right Too little Not aware this exists Highest relevant score / Lowest relevant score per category
* Significantly higher percentage than majority of category
Question: How do you rate the activities and support ASML offers in the following areas?
Basis: All (n=7,135) 73
Commuting arrangements
Travel allowance 63% 71%* 59% 75%* 70%* 48%* 36% 56% 59% 67%* 74%* 73%*
Trappers (biking allowance) 25% 17% 29%* 17% 20% 33%* 51%* 33%* 29%* 21% 16% 15%
I don’t receive a commuting scheme 12% 12% 13% 9% 10% 20%* 17%* 13% 13% 13% 9% 13%
Selection of multiple
Other 2% answers was possible 1% 2% 5% 2% 1% 2% 1% 2% 2% 3% 0%
How satisfied are you with your commuting % (very) satisfied – Group differences:
arrangements? Shift Daytime Daytime
Work Work Work NL EU Non-EU <30 31-40 41-50 51-60 60+
(All) (1-9) (10/11)
Travel allowance 48% 26% 26% 49% 44% 65%* 49% 45% 49% 42% 43% 54%* 53%* 62%*
Trappers (biking allowance) 66% 22% 12% 62% 65% 83%* 71%* 63% 55% 62% 62% 72%* 75%* 90%*
75
Overarching sectors
Five overarching sectors are used in the report to identify differences in results. The sectors are grouped as follows:
76
Are there topics you would like to bring to our attention that have not been
covered in the survey?
Percentages based on all 7,135 employees
No other topics need to be covered in the survey 14%
Fringe benefits: Improvements regarding campus / work station / workplace environment / work conditions / expats / housing / family days / company events / courses
6%
and trainings / insurances
ASML as an employer / attention for employees / being there for employees / communication with employees (e.g. with regards to CLA) 6%
What's wrong with the current CLA? / I am content with current CLA/I miss the question whether I want a new CLA 4%
Profit sharing system / issues regarding salary structure: differences between salary grades, salary cap / PPM and appraisal system 4%
Why leave Metalektro CLA? 2%
Need for more transparency 2%
Pension 2%
Issues regarding managers / management at ASML 1%
Issues related to flexibility on multiple topics (e.g. regulations, working hours, working from home, leave, transport, career) 1%
Trust issues regarding ASML as employer 1%
Health / safety / stress 1%
Teamspirit (across departments) / level of contact and differences between different departments / Comments regarding internal career options 0.3%
Question: Are there topics you would like to bring to our attention that have not been covered in the survey?
Basis: All (n=7,135) (See the reading guide for a description of how these answers were coded.) 77
Prioritization of labor conditions per nationality, type of work and salary grade
Total NL EU Non-EU Shift work Daytime work & Daytime work &
Salary grade 1-9 Salary grade 10/11
% % most % more % % most % more % % most % more % % most % more % % most % more % % most % more % % most % more
important important attention important important attention important important attention important important attention important important attention important important attention important important attention
Caring Company
Work-life balance 87% 28% 1 52% 88% 27% 1 53% 87% 29% 1 51% 86% 22% 4 46% 78% 17% 3 43% 88% 29% 1 52% 88% 35% 1 63%
Leave 86% 7% 18% 84% 11% 16% 87% 7% 25% 80% 6% 25% 84% 3% 22% 87% 9% 18% 80% 5% 12%
Healthy working conditions 69% 5% 25% 70% 4% 26% 69% 5% 22% 71% 3% 20% 78% 9% 30% 69% 4% 24% 60% 2% 23%
Special leave 50% 0% 11% 55% 0% 10% 49% 0% 13% 55% 0% 13% 54% 0% 7% 52% 0% 12% 36% 0% 9%
Private insurances 22% 0% 8% 27% 0% 6% 18% 0% 10% 39% 0% 17% 25% 0% 6% 22% 0% 8% 19% 0% 6%
Performance Management
Career opportunities 74% 14% 3 42% 83% 18% 3 39% 70% 12% 3 47% 88% 25% 2 58% 72% 12% 5 38% 77% 15% 2 45% 63% 10% 4 32%
Performance management system 67% 6% 2 44% 64% 5% 2 43% 67% 6% 4 45% 69% 7% 3 48% 68% 7% 2 48% 68% 5% 3 44% 60% 6% 3 38%
Training and development 68% 3% 30% 73% 3% 28% 66% 3% 32% 76% 4% 37% 64% 3% 27% 71% 3% 31% 55% 3% 26%
Additional allowances and arrangements 39% 0% 7% 42% 0% 6% 38% 0% 9% 45% 0% 12% 50% 1% 10% 39% 0% 7% 26% 0% 5%
Question: Which themes are important to you regarding terms and conditions of employment? / Which topic is most important to you? / In your opinion, which themes deserve MORE attention in the current package of labor conditions?
Basis: All (n=7,135) 78
Familiarity and satisfaction with regulations that ASML offers
Familiar with this arrangement: If familiar, how satisfied with the arrangement?
Referral policy (recruitment of new hires) 97% 43% 24% 11% 22%
Fiscal exchange programs (e.g. bicycle plan, Union membership fee) 92% 57% 19% 3% 21%
Health & Vitality programs (such as Health Checks, Quit smoking,
mindfulness) 90% 47% 25% 5% 23%
Private insurances (e.g. car, home, travel through AON) 85% 25% 26% 11% 38%
Private car lease (through Alphabet) 53% 13% 22% 12% 53%
(Very) satisfied Not satisfied, not dissatisfied (Very) dissatisfied I don’t use this
Question: To what extent are you familiar with the following regulations? Basis: All (n=7,135) /
How satisfied or dissatisfied are you with this/these regulation(s)? Basis: All that were familiar with the regulation(s) 79
Thank you for your
attention
June 2020