AS

ANKIT SINGH
KSHATRIYA
Hospitality Professional

Ambitious food and beverage manager with a proven track

record in creating successful food service operations,
managing staff, and increasing profits. Skilled in menu design,
Contact supply ordering, and finding innovative solutions to food
service challenges. Well-versed in hospitality standards and
Ahmedabad, India adept at building strong customer relationships.
382418

Work History
+916352723176
lordofdrinksbar10der@g
mail.com 2022-03 Outlet Manager
-
Suha Hospitality PVT LTD, Goa
linkedin.com/in/ankit- Current
sin gh-244479101 Pre-opening of the premium sea side 70
covers restaurant
Created & designed bar menu
Personal Hired and trained staff
Details Designed the restaurant and layout
Involved in the building of the
Date of Birth: 12-02-
property Finance & COGS handling.
1996 Nationality: Assessed sales reports to identify and
enhance sales performance, support
Indian Marital Status:
inventory oversight, and capitalize on
Single Gender: Male emerging trends.
Supported professional development of team
Skills members and supervisors at all levels to
place knowledgeable candidates in
MS Office leadership roles.
Maintained accurate records of all store
Multi tasking
inventory as well as tracking any sales trends
or patterns for future purchasing decisions.
Improvisor
Boosted overall revenue by streamlining
Sales negotiation operations and optimizing staff
productivity through effective scheduling
Promotions planning and task delegation.
Analyzed financial reports to identify areas of
Social Media Marketing opportunity for increasing profitability while
managing expenses effectively within budget
Brand Awareness constraints.
Implemented marketing strategies that
 increased foot traffic during traditionally slow
Budgeting and finance
periods such as weekday lunches or
off-season months.
Operations Management
Mentored junior team members, fostering a
Sales management positive work environment that promoted
professional growth and employee retention.
Teamwork and Collaboration .Established an engaging social media
presence showcasing the establishment''s
Customer Service unique atmosphere, signature dishes, special
promotions, resulting in heightened online
visibility.
.Conducted regular performance evaluations
for all team members holding them
accountable for meeting established service
and performance benchmarks.
Managed successful special events, including
weddings and corporate functions, ensuring
seamless execution from planning to
completion.
.Implemented waste reduction initiatives
by monitoring portion control, optimizing
inventory management, and encouraging
responsible disposal practices among
staff members.
Identified team weak points and implemented
corrective actions to resolve concerns.
Worked with qualified chef to diversify menu
with new offerings.
Delivered in-depth training to workers in food
preparation and customer-facing roles to
promote strong team performance.
Handled escalated customer concerns
with speed and knowledgeable support to
achieve optimal satisfaction and maintain
long-term loyalty.
Oversaw food preparation and monitored
safety protocols.
Verified prepared food met standards for
quality and quantity before serving to
customers.
Kept facility compliant with health codes,
sanitation requirements and license
regulations, alleviating potentially heavy
fines.
2021-12
-
Restaurant Manager
2022-03 Bloom & Brew, Goa
Pre-opening of the
property Created bar
menu
Operation management
HR & Finance management
Staff training &
development
Daily sales & COGS management.
Reduced health risks and safety hazards by
preparing beverage products consistently
while creating cleaning schedules,
restocking items and sanitizing equipment
to adhere to health department standards.
Kept facility compliant with health codes,
sanitation requirements and license
regulations, alleviating potentially heavy
fines.
Purchased food and cultivated strong vendor
relationships.
Developed unique events and special
promotions to drive sales.
Enhanced financial controls to minimize
theft and loss risks, continuously
maintaining accurate accounts and cash
drawers.
Monitored and adjusted pricing, discounts and
promotions to maximize profitability.
Upgraded restaurant's interior, creating
more inviting ambiance that attracted wider
clientele.
2021-02 Enhanced team performance by leading
- weekly training sessions focused on
2021-12 customer service excellence and menu
knowledge.

Restaurant Manager
The Southern Deck, Goa
Operation management
HR & Daily sales
management Event handling
Bar supervision.
Responded to customer complaints,
addressing concerns, and distress with
amicable interactions.
Resolved customer concerns
promptly and professionally,
ensuring repeat business and
positive word-of-mouth
referrals.
 Oversaw the hiring process for new
employees, selecting top talent to join our
team.
Maintained a clean, safe, and welcoming
environment for patrons, adhering to
strict health code regulations.
Managed bar and wait staff and directed
hiring program.
Implemented creative solutions for space
optimization during peak hours or busy
seasons.
Verified staff compliance with accepted food
and drink safety regulations, suggesting
remedial training where necessary.
Drafted beverage purchasing plan, aligning
inventory needs with budgetary constraints
by applying historical data.
Enacted progressive disciplinary measures for
staff, managed work zones, and oversaw
opening and closing duties.
Coordinated daily and nightly shift safety
and sanitation procedures for bar areas and
entire restaurant.
Built stronger wine list aligned with trends,
improved credibility of restaurant's program
and raised profitability per glass.
Increased overall revenue with strategic
pricing adjustments and targeted marketing
campaigns.
Assisted in financial management tasks
such as budget planning, forecasting
revenue projections, and monitoring
expenses closely.
Worked closely with marketing teams on
promotional activities that generated
increased foot traffic.
2019-12
- Assistant Restaurant & Bar
2021-01 Manager
Botequim Cervejaria,
Pune Inventory
management Cocktail
development
Bar staff
training Menu
costing
Bar Operation management.
 Created a welcoming atmosphere,
fostering a
 loyal customer base and repeat business.
Kept alcoholic beverages well-stocked and
organized to meet expected demands.
Closed out cash register and prepared cashier
report at close of business.
Mentored and trained staff members to
ensure exceptional customer service
standards.
Developed strong relationships with suppliers,
negotiating favorable terms and pricing.
Maintained high standards of customer
service by staying up to date on bar and
menu options and providing effective food
recommendations for guests.
Increased revenue with creative marketing
initiatives and promotional events.
Implemented cost control measures to
maximize profit margins without
compromising on quality or service levels.
Oversaw maintenance tasks for the bar area,
ensuring a clean and safe environment for
patrons at all times.
Enhanced team productivity through effective
scheduling and task delegation.
Guaranteed optimal beverage stock by
assessing inventory and collaborating with
owners for corrective action planning to limit
expenses.
Designed special drink and cocktail offerings
on monthly basis as part of seasonal
offerings.
Analyzed sales data to identify trends,
adjusting menu offerings accordingly.
Adhered to state laws regarding alcoholic
2018-12
beverage services and customer
-
regulations.
2019-11

Head Bartender
Boteco, Mumbai
Cost reduction & management

2015-12 Inventory management

- Bar operation management.
2016-06
Industrial Trainee
Marriott suites, Pune
Efficiently handled customer complaints by
swiftly addressing issues and offering
 appropriate resolutions to maintain loyalty
among patrons.
Ensured all service areas were consistently
well-stocked, clean, and properly organized to
meet the demands of peak dining periods.
Enhanced customer satisfaction by providing
exceptional service and addressing dietary
concerns.
Boosted restaurant efficiency by
streamlining food preparation processes
and maintaining cleanliness standards.
Assisted in menu development, contributing
to diverse and appealing offerings for various
dietary preferences.
Consistently delivered high-quality food and
beverages to guests, resulting in increased
repeat business.
Managed cash handling procedures, ensuring
accurate accounting records and minimizing
discrepancies.

2015-11 Vocational Trainee

-
Hyatt Regency, Ahmedabad
2015-12
Kept facilities clean, neat and organized for
professional appeal.
Ensured compliance with state regulations
by maintaining accurate records of student
attendance, progress reports, and
certifications earned during the vocational
program''s duration.
Assessed incoming students'' needs to
provide targeted instruction tailored to their
specific skill sets or career goals.
Boosted trainee retention rates by providing
mentorship and individualized support
throughout their training journey.

Industrial Trainee
2015-12
- Novotel, Ahmedabad
2016-06 Worked closely with industrial professionals to
expand upon acquired training with practical
knowledge.
Managed documentation related to standard
operating procedures, ensuring accurate
 record keeping and easy access for
employees.
Repaired, cleaned and maintained
equipment.
Conducted thorough quality inspections of
finished products, ensuring adherence to
company standards and customer
satisfaction.
Updated internal data systems to aid senior
managers in effective decision-making.

Education
2013-04
SSC: Science Education
Army Public School - Pune, India
2015-04
HSC : Science Education
Kendriya Vidyalaya, Army Area - Pune, India
2016-05
Advanced Diploma: International
Hospitality Administration
International Institute Of Hotel Management -
Ahmedabad, India
2015-05
- Bachelor of Science: Catering
2018-05 Science & Hotel Management
Bharathiar University - Coimbatore, India

2001-04 Bartending
- Diageo Bar Academy - Mumbai, India
2017-05
Flair & Mixology: Bartending
2018-05 Barjockey - Mumbai, India
-
2019-05 Beverage Class ( Beer Making)
Great State Ale Works - Pune, India
2019-05

Accomplishments
Employee of the month - Boteco
Suha Cafe - successfully opened and
operated

Reference
Sneha Desu, 8080014590,
[email protected], Bloom & Brew
Sandeep Gullah, 9172624248,
[email protected], Suha Hospitality
Pvt Ltd.