ch1

1. The ______________________ field includes the top skills employers look for in
new
college
graduates.
a. communications
b. project management=
c. financial management
d. customer service

2. Which of the following is not a potential advantage of using good project

management?
a. shorter development times
b. higher worker morale
c. lower cost of capital=
d. higher profit margins

3. A ______________________ is a temporary endeavor undertaken to create a unique

product,
service, or result.
a. program
b. process
c. project=
d. portfolio

4. Which of the following is not an attribute of a project?

a. Projects are unique.
b. Projects are developed using progressive elaboration.
c. Projects have a primary customer or sponsor.
d. Projects involve little uncertainty.=

5. Which of the following is not part of the triple constraint of project

management?
a. meeting scope goals
b. meeting time goals
c. meeting communications goals=
d. meeting cost goals

6. ______________________ is the application of knowledge, skills, tools, and

techniques to
project activities to meet project requirements.
a. Project management=
b. Program management
c. Project portfolio management
d. Requirements management

7. Project portfolio management addresses ______________________ goals of an

organization,
while project management addresses ______________________ goals.
a. strategic, tactical=
b. tactical, strategic
c. internal, external
d. external, internal

8. Several application development projects done for the same functional group
might best be
managed as part of a ______________________.
a. portfolio
b. program=
c. investment
d. collaborative

9. Which of the following is not true?

a. Most American companies have a project management office.
b. You can earn an advanced degree in project management from hundreds of colleges
and universities.=
c. Employers are looking for project management skills in new graduates.
d. Project management certification does not affect pay.

10. What is the name of one of the popular certifications provided by the Project
Management
Institute?
a. Certified Project Manager (CPM)
b. Project Management Professional (PMP)=
c. Project Management Expert (PME)
d. Project Management Mentor (PMM)

ch2

1. Which of the following is not part of the three-sphere model for systems
management?
a. business
b. information=
c. technology
d. organization

2. Which of the four frames of organizations addresses how meetings are run,
employee dress
codes, and expected work hours?
a. structural
b. human resources
c. political
d. symbolic=

3. Personnel in a ______________________ organizational structure often report to

two or
more bosses.
a. functional
b. project
c. matrix=
d. hybrid

4. Project work is most successful in an organizational culture where all of the

following
characteristics are important except ______________________.
a. member identity
b. group emphasis
c. risk tolerance
d. control=

5. A ______________________ is a product or service, such as a technical report, a

training
session, or hardware, produced or provided as part of a project.
a. deliverable=
b. product
c. work package
d. tangible goal
6. Which of the following statements is false?
a. An analysis project life cycle is a collection of project phases.
b. A product life cycle is the same as a project life cycle.=
c. The waterfall approach is an example of a predictive life cycle model.
d. Agile is an example of an adaptive life cycle model.

7. Which of the following terms describes a framework of the phases involved in

developing
information systems?
a. systems development life cycle=
b. rapid application development
c. predictive life cycle
d. extreme programming

8. The nature of IT projects is different from the nature of projects in many other
industries
because they are very ______________________.
a. expensive
b. technical
c. diverse=
d. challenging

9. What term describes an organization’s acquisition of goods and services from an

outside
source in another country?
a. globalization
b. offshoring=
c. exporting
d. global sourcing

10. ______________________ is the leading agile development method.

a. Extreme programming
b. Sprint
c. Kanban
d. Scrum=

ch3

1. A____________ is a series of actions directed toward a particular result.

a. goal
b. process=
c. plan
d. project

2. ________processes include coordinating people and other resources to carry out

project
plans and create the products, services, or results of the project or phase.
a. Initiating
b. Planning
c. Executing=
d. Monitoring and controlling
e. Closing

3. Which process group normally requires the most resources and time?
a. Initiating
b. Planning
c. Executing=
d. Monitoring and controlling
e. Closing

4. What methodology was developed in the United Kingdom, defines 45 separate

subprocesses,
and organizes them into eight process groups?
a. Six Sigma
b. RUP
c. PMBOK® Guide
d. PRINCE2=

5. Which of the following outputs is often completed before initiating a project?

a. stakeholder register
b. business case=
c. project charter
d. kick-off meeting

6. A work breakdown structure, project schedule, and cost estimates are outputs of
the ________
process.
a. initiating
b. planning=
c. executing
d. monitoring and controlling
e. closing

7. Initiating involves developing a project charter, which is part of the project

_________
management knowledge area.
a. integration=
b. scope
c. communications
d. risk

8. ________ involves measuring progress toward project objectives and taking

corrective
actions.
a. Initiating
b. Planning
c. Executing
d. Monitoring and controlling=
e. Closing

9. Which of the following is not a typical reason that project teams would use a
predictive
approach versus an agile approach to managing a project?
a. The project has unclear up-front requirements.=
b. The project team is inexperienced and dispersed.
c. Large risks are involved.
d. The completion date is fairly rigid.

10. Many people use _________ to have a standard format for preparing various
project
management documents.
a. methodologies
b. templates=
c. project management software
d. standards

ch4
1. Which of the following processes is not part of project integration management?
a. developing the project business case=
b. developing the project charter
c. developing the project management plan
d. closing the project or phase

2. What is the last step in the four-stage planning process for selecting IT
projects?
a. IT strategy planning
b. business area analysis
c. mind mapping
d. resource allocation=

3. Which of the following is not a best practice for new product development
projects?
a. aligning projects and resources with business strategy
b. selecting projects that will take less than two years to provide payback=
c. focusing on customer needs in identifying projects
d. assigning project managers to lead projects

4. A new government law requires an organization to report data in a new way. Which
of the
following categories would include a new information system project to provide this
data?
a. problem
b. opportunity
c. directive=
d. regulation

5. If estimates for total discounted benefits for a project are $120,000 and total
discounted
costs are $100,000, what is the estimated return on investment (ROI)?
a. $20,000
b. $120,000
c. 20 percent=
d. 120 percent

6. A _______ is a document that formally recognizes the existence of a project and

provides
direction on the project’s objectives and management.
a. project charter=
b. contract
c. business case
d. project management plan

7. Which of the following items is not normally included in a project charter?

a. the name of the project manager
b. budget information
c. stakeholder signatures
d. a Gantt chart=

8. _______ ensures that the descriptions of the project’s products are

correct and complete.
a. Configuration management=
b. Integrated change control
c. Integration management
d. A change control board
9. Which of the following is not a suggestion for performing integrated change
control?
a. use good configuration management
b. minimize change=
c. establish a formal change control system
d. view project management as a process of constant communication and negotiation

10. What tool and technique is used for all processes of project integration
management?
a. project management software
b. templates
c. expert judgment=
d. all of the above

ch5

1. _______ refer(s) to all the work involved in creating the products of the
project and the processes
used to create them.
a. Deliverables
b. Milestones
c. Scope=
d. Product development

2. Which tool or technique for collecting requirements is often the most expensive
and time
consuming?
a. interviews=
b. focus groups
c. surveys
d. observation

3. A _______ is a deliverable-oriented grouping of the work involved in a project

that defines its
total scope.
a. scope statement
b. WBS=
c. WBS dictionary
d. work package

4. What approach to developing a WBS involves writing down or drawing ideas in a

nonlinear format?
a. top-down
b. bottom-up
c. analogy
d. mind mapping=

5. Assume that you have a project with major categories called planning, analysis,
design, and
testing. What level of the WBS would these items fall under?
a. 0
b. 1
c. 2=
d. 3

6. Which of the following is not a best practice that can help in avoiding scope
problems on
IT projects?
a. Keep the scope realistic.
b. Use off-the-shelf hardware and software whenever possible.
c. Follow good project management processes.
d. Don’t involve too many users in scope management.=

7. Why did McDonald’s terminate a large project after spending $170 million on it?
a. The company found a better technology.
b. The company decided to outsource the work.
c. The scope was too much to handle.=
d. The government requirement that prompted the project was repealed.

8. Scope _______ is often achieved by a customer inspection and then sign-off on

key
deliverables.
a. acceptance
b. validation=
c. completion
d. close-out=

9. Which of the following is not a suggestion for improving user input?

a. Develop a good project selection process for IT projects.
b. Have users on the project team.
c. Co-locate users with developers.
d. Only have meetings as needed, not on a regular basis.=

10. Project management software helps you develop a _______, which serves as a
basis for
creating Gantt charts, assigning resources, and allocating costs.
a. project plan
b. schedule
c. WBS=
d. deliverable

ch6

1. Which of the following processes involves determining the policies, procedures,

and documentation
that will be used for planning, executing, and controlling the project schedule?
a. planning schedule management=
b. defining activities
c. estimating activity resources
d. activity sequencing

2. Predecessors, successors, logical relationships, leads and lags, resource

requirements,
constraints, imposed dates, and assumptions are all examples of _______.
a. items in an activity list
b. items on a Gantt chart
c. milestone attributes
d. activity attributes=

3. As the project manager for a software development project, you are helping to
develop the
project schedule. You decide that writing code for a system should not start until
users sign
off on the analysis work. What type of dependency is this?
a. technical
b. mandatory
c. discretionary=
d. external
4. You cannot start editing a technical report until someone else completes the
first draft. What
type of dependency does this represent?
a. finish-to-start=
b. start-to-start
c. finish-to-finish
d. start-to-finish

5. Which of the following statements is false?

a. A resource breakdown structure is a hierarchical structure that identifies the
project’s
resources by category and type.
b. Duration and effort are synonymous terms.=
c. A three-point estimate includes an optimistic, most likely, and pessimistic
estimate.
d. A Gantt chart is a common tool for displaying project schedule information.

6. What symbol on a Gantt chart represents a slipped milestone?

a. a black arrow
b. a white arrow
c. a black diamond
d. a white diamond=

7. What type of diagram shows planned and actual project schedule information?
a. a network diagram
b. a Gantt chart
c. a Tracking Gantt chart=
d. a milestone chart

8. _______ is a network diagramming technique used to predict total project

duration.
a. PERT
b. A Gantt chart
c. Critical path method=
d. Crashing

9. Which of the following statements is false?

a. Growing grass was on the critical path for a large theme park project.
b. The critical path is the series of activities that determine the earliest time
by which a
project can be completed.
c. A forward pass through a project network diagram determines the early start and
early
finish dates for each activity.
d. Fast tracking is a technique for making cost and schedule trade-offs to obtain
the
greatest amount of schedule compression for the least incremental cost.=

10. _______ is a method of scheduling that considers limited resources when

creating a project
schedule and includes buffers to protect the project completion date.
a. Parkinson’s Law
b. Scrum
c. Critical path analysis
d. Critical chain scheduling=

ch7
1. Accountants usually define ______________________ as a resource sacrificed or
foregone to achieve a specific objective.
a. money
b. liability
c. trade
d. cost=

2. What is the main goal of project cost management?

a. to complete a project for as little cost as possible
b. to complete a project within an approved budget=
c. to provide truthful and accurate cost information on projects
d. to ensure that an organization’s money is used wisely

3. Which of the following is not an output of the project cost management process
called
estimating costs, according to the PMBOK® Guide?
a. activity cost estimates
b. a cost baseline=
c. basis of estimates
d. project documents updates

4. If a company loses $5 for every $100 in revenue for a certain product, what is
the profit
margin for that product?
a. -5 percent=
b. 5 percent
c. -$5
d. $5

5. ______________________ reserves allow for future situations that are

unpredictable.
a. Contingency
b. Financial
c. Management=
d. Baseline

6. You are preparing a cost estimate for a building based on its location, purpose,
number of
square feet, and other characteristics. What cost-estimating technique are you
using?
a. parametric=
b. analogous
c. bottom-up
d. top-down

7. ______________________ involves allocating the project cost estimate to

individual
material resources or work items over time.
a. Reserve analysis
b. Life cycle costing
c. Project cost budgeting=
d. Earned value analysis

8. _______________________ is a project performance measurement technique that

integrates scope, time, and cost data.
a. Reserve analysis
b. Life cycle costing
c. Project cost budgeting
d. Earned value management=
9. If the actual cost for a WBS item is $1,500 and its earned value is $2,000, what
is its cost
variance, and is it under or over budget?
a. The cost variance is −$500, which is over budget.
b. The cost variance is −$500, which is under budget.
c. The cost variance is $500, which is over budget.
d. The cost variance is $500, which is under budget.=

10. If a project is halfway completed, its schedule performance index is 110

percent, and its cost
performance index is 95 percent, how is it progressing?
a. It is ahead of schedule and under budget.
b. It is ahead of schedule and over budget.=
c. It is behind schedule and under budget.
d. It is behind schedule and over budget.