7/8

TLE - HOUSEKEEPING
Learning Activity Sheets

Quarter 1
Week 1- 8
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8
Name: _______________________________ Q1W1&2
Section: _____________________________ Date: ____________________

TYPES AND USES OF CLEANING TOOLS, EQUIPMENT, SUPPLIES AND

MATERIALS

Background Information for Learner

TOOLS AND EQUIPMENT

Broom is a cleaning implement for sweeping made of a bundle of straws or twigs attached to a long
handle.
Dustpan is a cleaning tool commonly used to scoop the dirt and wastes on the floor.
Vacuum cleaner is a device that uses an air pump to create a partial vacuum to suck up dust and dirt,
usually from floors, and optionally from other surfaces as well. The dirt is collected by either a dust bag
or a cyclone for later disposal.
Water Hoses are hollow tubes designed to carry fluids from one location to another. Hoses are also
sometimes called pipes (the word pipe usually refers to a rigid tube, whereas a hose is usually a flexible
one), or more generally tubing.
Bucket is a watertight, vertical cylinder or truncated cone, with an open top and a flat bottom, usually
attached to a semicircular carrying handle that is used to hold water or any liquid solution used in
cleaning.
Cobwebber is used for reaching and sweeping the floor without a stool. It is also used in stairwells,
ceiling corners and other high areas.
Sponge is characterized by readily absorbing water and becoming soft when wet while retaining
toughness: used in bathing, in wiping or cleaning surfaces, etc.
Dishcloth is used in the kitchen to dry dishes and other surfaces. Typically, they are made of cotton or
other cloth, such as microfiber, and measure 11" to 13" inches square.
Floor buffer is an electrical appliance that is used to clean and maintain non-carpeted floors, such as
hardwood, marble, tile, or linoleum. It is also known as a floor polisher.

SUPPLIES/MATERIALS
Cleaning detergent is a surfactant or a mixture of surfactants with "cleaning properties in
diluted solutions that is also used in cleaning purposes.
Liquid Detergent is a detergent in liquid form used for cleaning tools and equipment.
Scrubbing Foam is used to remove the contaminants of any tool and equipment.
Paper towel is an absorbent textile made from paper instead of cloth used in drying hands,
wiping windows, dusting, and cleaning up spills.
Water is a liquid used for cleaning most of the tools and equipment. It is also known as the
universal solvent.
Waste container is a container for temporarily storing refuse and waste.
Baking soda otherwise known as bicarbonate of soda or sodium bicarbonate is used to
deodorize refrigerators.
Glove is a garment that covers the whole hand of a person that performs household services.
 MAINTENANCE OF EQUIPMENT

A vacuum cleaner is a device that uses an air pump to create a partial vacuum to suck
up dust and dirt, usually from floors, and optionally from other surfaces as well. The dirt is
collected by either a dust bag or a cyclone for later disposal.
A floor buffer is an electrical appliance that is used to clean and maintain non-carpeted
floors, such as hardwood, marble, tile, or linoleum. It is also known as a floor polisher or floor
burnisher.

General Rules in the Use of Cleaning Equipment

1. Check electrical appliances and equipment before use. Check if there are frayed wires, loose
plugs, and connections. Never use any appliance that is defective.
2. Handle equipment with care and make sure it does not bump on hard surfaces.
3. Clean and store equipment in their custodial room immediately after use.
4. Empty dust bags of dry vacuum cleaners before they overload and after each use.
5. Follow manufacturer’s operating instructions.
6. Schedule a regular check-up of equipment to prevent serious breakdown.
7. To avoid electric shock or short circuit, do not expose equipment to rain or water. Store them
indoors to protect them from getting wet. Electrical equipment should never be used in wet
surfaces.

ACTIVITY 1. Matching Type

Directions: Match the meaning and functions in Column A with the terms in Column B.
Write only the letter of your answer.

COLUMN A COLUMN B
.
1. It is the universal solvent. A. glove
2. It is also known as bicarbonate soda. B. baking soda
3. It is a garment which covers the whole hand. C. scrubbing foam
4. It is a bin for refuse and waste. D. water
5. It is used to remove the contaminants of
any tool and equipment. E. waste container

ACTIVITY 2.

Directions: Fill in the table with the needed information. Be guided by the given example.
Provide at least 5 examples of cleaning tools/equipment/materials

NAME OF USES OR PICTURE/DRAWING/

TOOLS/MATERIALS/EQUIPMENT DESCRIPTION ILLUSTRATION
 Example: Cleaning
implement for
sweeping made of a
bundle of straws or
BROOM
twigs attached to a
long handle.

ACTIVITY 3: What to Do?

Instruction: Write what should be done in the following situations to maintain the use of tools
and equipment. Write your answers in complete sentences on the line provided.

1. What should be done before using any electrical equipment like floor buffers and vacuum
cleaners?

__________________ .
2. What should be done to avoid serious breakdown of equipment?

__________ .
3. What to do after using any electrical equipment?

_________________________ .

SCORING RUBRIC
3 points 2 points 1 point
Comprehensiveness Explanation is clear Explanation is Explanation is
accurate and precise accurate inaccurate

ACTIVITY 4: You, Complete Me!

Instructions: Answer the table below by indicating the tools/equipment/materials/supplies
used in performing the given household tasks and the safety practices to be observed.
Tools, Equipment,
Safety Precautions to be
Task Materials, supplies to be
observed
used
Example:
Washing Dishes Scrubbing foam, water, Handle the dishes
liquid detergent, dish cloth properly to avoid them
breaking.
1. Dusting furniture/displays

2. Cleaning comfort room

3. Sweeping yard/lawn

4. Cleaning the floor

5. Doing Laundry

SCORING RUBRIC
2 points 1 point
Clarity, relevance, The student’s answers of The student’s answers of
accuracy tools, equipment, materials, tools, equipment, materials,
supplies to be used, and supplies to be used, and
precautionary measures to be precautionary measures to be
observed are clear, accurate observed are inaccurate and
and precise. vague.

REFLECTION

Share your best practices in maintaining cleaning equipment in your home. What is the
importance of maintaining them in good condition?

References for Learners:

 Custodio, Cecilia and Jimenez, Edward, K to 12 Basic Education Curriculum Technology
and Livelihood
Education Learning Module Household Services, 19-24
Duplex. “Cleaning Equipment for Housekeeping” August 28, 2020.
https://www.duplexcleaning.com.au/blog/list-of-cleaning-equipment-used-for-
housekeeping.html
https://images.app.goo.gl/t9D897r5xX7U5TqS8
https://images.app.goo.gl/KNqQVnZCkCGiEjZr9

ANSWER KEY
Activity 1: MATCHING TYPE
1. D 2. B 3.A 4. E 5.C
ACTIVITY 2: (Answers Vary)

ACTIVITY 3: What to do? (Answers Vary)

ACTIVITY 4: You, Complete Me! (Answers Vary)

PREPARED BY:

MONIQUE L. YUMUL
TEACHER I
RAFAEL L. LAZATIN MEMORIAL HIGH
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8
Name: _______________________________ Q1W3
Section: _____________________________ Date: ____________________

INTERPRET DIAGRAMS, LAYOUTS, AND PLANS

BACKGROUND INFORMATION FOR THE LEARNERS:

Lines are the critical component of sketching. Lines have different types, thickness and shape
has its own meaning.

Alphabet of Lines are also known as “line symbols”

A drawing is made up of different lines. Each line represents something. A surface, a hidden
surface, an extension of a surface, a center of a hole, or a line with dimension on it.

Different Kinds of Lines:

 DIAGRAMS AND LAYOUTS

Parts and Functions of Cleaning Equipment and Layout

Cleaning equipment is any of large class of implements used for cleaning. There are several
types for cleaning equipment. These are the following:

Cleaning Equipment:
A. Floor Polisher - This is used in scrubbing, stripping,
and polishing hard floor surfaces, vinyl, wood
parquet, etc. Use the appropriate pad for scrubbing,
stripping, and polishing.

B. Vacuum Cleaner - This is used in removing dust and small pieces of debris from the floors,
upholstery, furnishing, walls, and ceilings. It comes with different flexible attachment such as
crevice, nozzle, upholstery cleaning brush, floor cleaning brush, etc.
C. Carpet Shampoo Machine- This equipment is used for deep cleaning and stain removal. The
cleaning agents are simply mixed with hot water and detergents. The detergent is injected on
the carpet piles and extracted back by a wet vacuum built into the same machine.

D. High Pressure Washer - This equipment is designed to remove soil from the surface with the
help of water and steam subjected to high pressure. Water under pressure dislodges the dirt
from the surface.

1. On/Off switch 11. Trigger gun holder

2. High Pressure outlet 12. Spray Wand Storage
3. Detergent suction tube with filter 13. Handle
4. Rotating spray wand 14. Collapsible transport handle
5. Various Power Spray wand 15. Hose/Cord Caddy
6. Trigger gun
7. Trigger gun safety lock
8. High pressure hose
9. Water with garden hose connector
10. Power cord w/ ground fault circuit interrupter (GFCI)
 E. Upholstery Steam Cleaner - This equipment is used to clean carpet and upholstery. It had
been fitted with an upholstery wand for maximum reach when dealing with tight, hard-to-reach
crevices of upholstery.
Among the five-cleaning equipment, the most used by room attendant in cleaning guestroom
are the vacuum cleaner and floor polisher.

Layout is defined as an arrangement or a plan especially the schematic arrangement of parts

and areas.
Hotel industry is very vast place which provide all types of luxury and specialized service to
guest all over the world, normally hotel is divided into four operational sectors those are:
● Food production
● Food and Beverage Service
● Front Office
● Housekeeping
Rooms in the hotel are divided into different categories, and they are normally differentiated
but not limited to:
Types of Guest Room Description
1. Single room A room assigned to one
person, having one bed

2 Twin room A room with two twin beds

meant for one person each

3 Double room A room with double bed for

two persons
4 Triple room A room assigned to three
people, which may have two or
more beds

5 Suite room A combination of one or more

bedrooms and a parlor. It may
also contain a bar, a small
kitchen, and other facilities

6 Double - Double room/Twin Family room A room with two double beds,
meant for four people

7 Interconnecting room Rooms with individual

entrance doors from the
outside and a connecting door
between, so that guests can
move between rooms without
going through the hallway
 8 Adjoining room Room with common wall but
one connecting door

9 Adjacent room Rooms close to each other, but

not necessarily adjoining-
perhaps across the hall or
corridor from each other

10 Executive room A room that has a large

bedroom with a sitting area
provided with chairs and
usually a sofa and coffee table.
This type of room typically has
a work station/lounge near the
window. This is really a
combination bedroom-cum-
sitting room

LEARNING COMPETENCY:

TLE_HEHS7/8ID0b-4

LO 1. Read and interpret diagrams, layouts, and plans

1.1 read and interpret architectural symbols, diagrams, and layouts.
1.2 determine parts and functions of cleaning equipment and room layout.

ACTIVITY 1.

Directions: Choose the letter of the best answer. Write your answer on the space provided.
________1. What is the critical component of sketching?
a.Layout b. Lines c. Plan d. Symbols
_________2. It is a thick line drawn in freehand to show details that a part has been cut off or broken
out.
a.Extension line b. Phantom line c. Short-break line d. Visible line
________3. Hotels are divided in four operational sectors EXCEPT:
a. Entertainment b. Food production c. Front office d. Housekeeping
________4. It is fitted with upholstery wand for maximum reach when dealing with tight, hard to
reach crevices of upholstery.
a. Floor Polisher b. Interconnecting room c. Suite room d. upholstery steam cleaner
________5. It is a room with a twin bed good for one person each.
a.Double room b. Single room c. Triple room d. Twin room

ACTIVITY 2.

Directions: Identify the parts of the Cleaning Equipment. Write your answer beside the number.

A.

ACTIVITY 3.

Directions: Sketch the line being referred to in the table below. Write your answer in the box.

Kind of Lines Sketch of the Lines

Extension
Phantom
Hidden

Center
Dimension
ACITIVTY 4

Directions: Create your ideal room using the lines and symbols that you have learned from this
lesson. Use a clean A4 bond paper. You can add colors to make it more beautiful.

Scoring Rubrics

10 pts – clear and clean drawing with clear explanation of the lines and symbols.
8 pts – clear and clean drawing with not so clear explanation of the lines and symbols.
6 pts – clear and clean drawing with no explanation of the lines and symbols.
5 pts – drawing only

REFLECTION

Direction: Answer the following questions. Write your answer on the space provided.

1. What have you learned today?

__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

2. Is the lesson helpful for your everyday living? Why or why not?

__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

ANSWER KEY

ACTIVITY 1

1. B
2. C
3. A
4. D
5. D

ACTIVITY 2
A.
1. On/Off switch 11. Trigger gun holder
2. High Pressure outlet 12. Spray Wand Storage
3. Detergent suction tube with filter 13. Handle
4. Rotating spray wand 14. Collapsible transport handle
5. Various Power Spray wand 15. Hose/Cord Caddy
6. Trigger gun
7. Trigger gun safety lock
8. High pressure hose
9. Water with garden hose connector
10. Power cord w/ ground fault circuit interrupter (GFCI)
ACTIVITY 3

Kind of Lines Sketch of the Lines

Extension _____________________________
Phantom ________ _ _ _____________ _ _ _______

Hidden ---------------------
Center _______ _ _______________ _ _______
Dimension

ACTIVITY 4

Refer to scoring rubric

REFERENCES

SlideShare. Competency Based Learning, Drafting Technology. slideshare.net.

https://www.slideshare.net/loreinmay/drafting-technology-y3 (accessed June 18, 2020)

Scribd. K-to-12 Mechanical Drafting Module. scribd.com, https://www.scribd.com/doc/161132203/K-

TO-12-MECHANICAL-DRAFTING-LEARNING-MODULE-1-pdf (accessed June 15, 2020)

Construction 53. “Blueprint- The Meaning of Symbols.” construction53.com,

https://www.construction53.com/2011/09/blueprint-the-meaning-of-symbols/

(accessed June 13, 2020)

Domingo, Michaela Gwen. “Architectural Plan Symbols.” Academia.edu.

https://www.academia.edu/12223187/Architectural-_Plan_Symbols (accessed June 12, 2020)

Urbiztondo, Laarni A. Housekeeping. Manila, Philippines. Rex Publishing 2016

Slideshare . Gharat, Tapan M. “Room Layouts.” slideshare.net.
https://www.slideshare.net/gharattapan/room-layout-11532302(accessed June 16, 2020
https://images.app.goo.gl/8aKBANQKZTcNxV8d6( accessed August 29, 2020)

https://images.app.goo.gl/uFEYDsdEMxS92ecw8( accessed August 29, 2020)

https://images.app.goo.gl/96BiQyw5PxRic( accessed August 29, 2020)

PREPARED BY:

MARYLEEN B. VITUG
RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8
Name: _______________________________ Q1W4
Section: _____________________________ Date: ____________________

IDENTIFY HAZARD AND RISKS IN THE WORKPLACE

Background Information for the Learners

Occupational Safety and Health is a cross-disciplinary area concerned with protecting the
safety, health and welfare of people engaged in work. The goal of all occupational safety and health
program is to foster a safe work environment.

Safety Regulations

1. The Philippine Clean Air Act of 1999

The Clean Air Act is the constitutional law designed to make sure that all Filipinos
have air that is safe to breathe. In 1999, Congress enacted Republic Act No. 8749, otherwise
known as the Philippine Clean Air Act, a landmark legislation setting a comprehensive air
quality management policy and program which aims to achieve and maintain healthy air for all
the people in the Philippines.

2. Waste management is the collection, transport, processing, recycling, or disposal of waste

materials. Waste Management program helps manage hazardous chemical, radioactive,
medical, and other wastes safely and legally.

Types of Waste
Waste includes all items that people no longer have any use for, which they either
intend to get rid of or have already discarded.

A. Solid wastes
Solid waste is defined as any waste that is dry in form and is discarded as unwanted.
Examples are plastics, Styrofoam containers, bottles, cans, papers, scrap iron, and other trashes.

B. Liquid Wastes
Liquid waste includes human waste, runoff (storm water or flood water), sullage,
industrial wastewater and other forms of wastewater from different sources. Examples are
chemicals, oils, wastewater from ponds.

Classification of Wastes According to their Properties

A. Biodegradable
Biodegradable wastes are those that can be broken down (decomposed) into their
constituent elements by bacteria and other microorganisms. Examples are human and animal
wastes, food waste, paper, and agricultural wastes.

B. Non-biodegradable
 Non-biodegradable trash is any discarded item that cannot be broken down by living
organisms. Non-biodegradable trash accumulates in the environment because it cannot return
to its origins. Examples are plastics, bottles, old machines, containers, and others.

Classification of Wastes According to their Effects on Human Health and the

Environment

A. Hazardous wastes – are unsafe substances used commercially, industrially, agriculturally,

or economically. Examples are paint, motor oil, pesticide, drain opener, prescription drugs,
air fresheners, batteries.
B. Non-hazardous wastes – are safe substances used commercially, industrially,
agriculturally, or economically. Examples are papers, cardboard, linings, wrappings, paper
packaging materials or absorbents.

Process Flow of Waste Management

The process flow refers to the 3 (or 4) R’s of reduce, reuse, recycle, and recover which classify
waste management strategies according to their desirability.

Reduce - to buy less and use less.

Reuse - elements of the discarded item are used again.
Recycle - discards are separated into materials that may be incorporated into new products.
Recover - capturing useful material for waste to energy programs.

3. Disaster Preparedness and Management aims to reduce, or avoid the potential losses from
hazards, assure prompt and appropriate assistance to victims of disaster, and achieve rapid and
effective recovery.

LEARNING COMPETENCY:
LO 1. Identify hazards and risks in the workplace
1.1 explain the safety regulations and safety hazard control practices and procedures
applied to HS (TLE_HEHS7/8OS0c-d-5)

ACTIVITY 1:
Directions: Match column A with column B. Write your answer on the space provided.

A B
__________1. Reuse a. Occupational Safety and Health
__________2. PPE b. Elements of the discarded item are used again
__________3. Recycle c. discards are separated into materials that may be
incorporated into new products
__________4. Reduce d. Personal Protective Equipment
__________5. OHS f. to buy less and use less

ACTIVITY 2:
Directions: Choose the correct word from the box to identify the following statements. Fill in the
blanks with your answer.
________________1. It is a large area of land or an excavated site that is carefully designed structure
built into or on top of the ground.
________________2. is the collection, transport, processing, recycling, or disposal of waste materials
________________3. It is a cross-disciplinary area concerned with protecting the safety, health and
welfare of people engaged in work.
________________4. It aims to reduce, or avoid the potential losses from hazards, assure prompt and
appropriate assistance to victims of disaster, and achieve rapid and effective recovery.
________________5. An object that cannot be decomposed into organic and environmentally safe
waste products.
LANDFILL WASTE MANAGEMENT

OSH NON-BIODEGRADABLE

DISASTER PREPAREDNESS AND MANAGEMENT

ACTIVITY 3:
Directions: Classify the following recyclable and waste materials in the box below according to its
process flow. Write your answers in the box.

Plastic bags Glass Bottles Cans

Paper Bags Paper Wrappers Old Clothes
Batteries Candy wrappers Left over foods
Plastic bottles Vegetable’s peel Newspaper
REDUCE REUSE RECYCLE LANDFILL

ACTIVITY 4:
Directions: Put a check (/) mark in the appropriate column for each of the following wastes according
to the types, properties and effects to human health and environment.

Wastes Types Properties Effects to Human, Health

and Environment
Solid Liquid Biodegr Non- Hazardous Non-
adable biodegra Hazardous
dable
styro cup
candy wrapper
syringe
paint
left over foods
glass bottles
pesticides
cooking oil
paper wrapper
old clothes
REFLECTION. Answer the following questions using at least three (3) sentences. Write your answer
in the box below.

1. Is it helpful to familiarize yourself with the 3 (or 4) R’s of reduce, reuse, recycle, and
recover which classify waste management? Why or why not?

2. What valuable lesson did you learn from this activity sheet? Why?

ANSWER KEY:

ACTIVITY 1 ACTIVITY 2
1. B 1. Landfill
2. D 2. Waste Management
3. C 3. OSH
4. F 4. Disaster Preparedness and Management
5. A 5. Non-biodegradable
ACTIVITY 3

REDUCE REUSE RECYCLE LANDFILL

Plastic Bags Old Clothes Paper Bags Vegetable Peel
Plastic Bottles Plastic Bottles Paper Wrapper Old Clothes
Batteries Plastic Bags News Paper Left Over Food
Candy Wrapper Glass Cans News Paper
Cans Paper Bags
Paper Wrapper
Cans

ACTIVITY 4
Wastes Types Properties Effects to Human, Health
and Environment
Solid Liquid Biodegr Non- Hazardous Non-
adable biodegr Hazardous
adable

styro cup / / /
candy wrapper / / /
syringe / / /
paint / / /
left over foods / / /
glass bottles / / /
pesticides / / /
cooking oil / / /
 paper wrapper / / /
old clothes / / /

REFERENCES:
Urbiztondo, Laarni A.Housekeeping. Manila, Philippines: Rex Publishing. 2016
Salamat,Laarni San Jose Housekeeping Services, Manila, Philippines, JFS Publishing Services,
2016
https://www.slideshare.net/knowellton/k-to-12-household-services-learning-module (accessed
June 16, 2020)
https://images.app.goo.gl/5QAs77KmevEhrrpn6 (accessed August 29, 2020)
https://images.app.goo.gl/z2n5J5TknJLrx4Aw6(accessed August 29, 2020)
https://images.app.goo.gl/wMckWoJh3EqBEwTk6(accessed August 29, 2020)
https://images.app.goo.gl/7jVqarAq5mAQmsaMA(accessed August 29, 2020)
https://images.app.goo.gl/a1bwXBpZRGateKPE7(accessed August 29, 2020)

PREPARED BY:

MARYLEEN B. VITUG
RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL

\
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8
Name: _______________________________ Q1W5
Section: _____________________________ Date: ____________________

EVALUATE HAZARDS AND RISKS

BACKGROUND INFORMATION FOR THE LEARNERS:

Housekeeping is one of the domestic jobs that requires a training and familiarity with the
practical applications. In this light, a good housekeeper should be acquainted with the necessary and
simple protocol in performing the job. Good housekeeping requires that the housekeeper should be able
to apply or practice Occupational Safety and Health (OSH) Procedure. OSH is a cross-disciplinary area
concerned with protecting the safety, health, and welfare of people engaged in work. Part of the OSH
is the identification and evaluation of hazards and risks in the workplace. Hazard is a situation that
poses a level of threat to life, health, property, or environment while Risk is the possibility or chance
that somebody could be harmed and the indication of how serious the harm can be.

TYPES OF HAZARDS
1. Biological - is one originating from an organism that is foreign (in presence or concentration) to the
organism being affected. Many biological hazards are associated with food, including certain viruses,
parasites, fungi, bacteria, and plant and seafood toxins.

2. Chemical – a chemical can be considered a hazard if by virtue of its intrinsic properties can cause
harm or danger to humans, property, or the environment. Chemicals include products with commercial
uses, such as agricultural and industrial chemicals, as well as products developed for home use.

3. Mechanical – is any hazard involving a machine or process such as motor vehicles, aircraft, and
airbags. Compressed gases or liquids can also be considered a mechanical hazard.

4. Physical - A physical hazard is a naturally occurring process that has the potential to create loss or
damage. Physical hazards include, but are not limited to, earthquakes, floods, and tornadoes.

5. Ergonomic - It is a physical factor within the environment that harms the musculoskeletal system.
Ergonomic hazards include uncomfortable workstation height and poor body positioning. Ergonomic
hazards are caused by poorly designed workplaces or processes. Examples are poor lighting, or a job
that requires you to repeat the same movement over and over.

Remember The Following Terms:

Clean Air Act - is the constitutional law designed to make sure that all Filipinos have air that is safe to
breathe.
Waste management - is the collection, transport, processing, recycling or disposal of waste materials.
Waste Management program helps manage hazardous chemical, radioactive, medical and other wastes
safely and legally.
Disaster Preparedness and Management - aims to reduce, or avoid the potential losses from hazards,
assure prompt and appropriate assistance to victims of disaster, and achieve rapid and effective
recovery.
Mitigation - Minimizing the effects of disaster. Examples: building codes and zoning; vulnerability
analyses; public education.
Preparedness - Planning how to respond. Examples: preparedness plans; emergency exercises/training;
warning systems.
Response - Efforts to minimize the hazards created by a disaster. Examples: search and rescue;
emergency relief.
Recovery - Returning the community to normal. Examples: temporary housing; grants; medical care

LEARNING COMPETENCY:

TLE_HEHS7/8OS0e-f-6

ACTIVITY 1: HAPPY OR SAD

Directions: Draw a happy face ☺ if the statement is correct, or a Sad face ☹, if it is incorrect. Write
your answers on the space provided before the number.
______________1. A hazard is a condition that poses a level of threat to life, health, property, or
environment.
______________2. Accident prone areas should have signs that warn people
______________3. Risk is defined as the probability that exposure to a hazard will lead to a positive
consequence.
______________4. Some chemicals are hazardous to man.
______________5. Ergonomics hazards include earthquakes, floods, and tornadoes.

ACTIVITY 2: IDENTIFICATION
Directions: Identify the following sentences by choosing correct word provided in the box. Write
your answer on the space after each statement.
1. Constitutional law designed to make sure that all Filipinos have safe air to breathe.
2. Efforts to minimize the hazards created by a disaster.
3. The possibility or chance that somebody could be harmed and the indication of how serious the
harm can be.
4. This is the collection, transport, processing recycling, or disposal of waste materials.
5. It means returning the community to normal.

clean air act response risk

waste management recovery

ACTIVITY 3: Q & A PORTION

Directions: Answer the following questions/ situations below. Write your responses on the space
provided after each question.

1. What is the difference between hazards and risks?

Answer: __________________________________________________________.
2. Which among the types of hazards do you think is easiest to identify? Why?
Answer: __________________________________________________________.
3. What are the things to consider in identifying and evaluating hazards and risks?
Answer: _________________________________________________________.
4. Why is it important to identify and evaluate hazards and risks in the workplace?
 Answer: _________________________________________________________.
5. How do you apply proper waste disposal in your home?
Answer: _________________________________________________________.

ACTIVITY 4: HOME EXPLORATION

Directions: Look for hazards and risks that might be present in your house. Identify and give the
possible hazards and risks that might happen in your house and write possible solutions.

PARTS OF THE POSSIBLE POSSIBLE RISK POSSIBLE

HOUSE HAZARDS SOLUTIONS

ACTIVITY 5: SLOGAN AND POSTER MAKING

Directions: Make a Slogan and Poster out of the given topics below. You may use an oslo paper or
any other paper available in your home. Write a brief description of your output.
Clean Air Act
Waste Management
Disaster Preparedness and Management
RUBRICS FOR SCORING
Rubrics: Content --------50%
Creativity---------------30%
Explanation------------ 20%
Total: 100%

REFLECTION:

Directions: Answer the questions below by writing three to five sentences.

What are your insights after reading the information and answering the different activities? How are
you going to apply your learnings in your everyday living?

REFERENCES

Custodio, Cecilia and Jimenez, Edward, K to 12 Basic Education Curriculum Technology and
Livelihood Education Learning Module Household Services, 28-40

ANSWERS KEY
ACTIVITY 1: HAPPY OR SAD
1. ☺
2. ☺
3. ☹
4. ☺
5. ☹

ACTIVITY 2: IDENTIFICATION

1. clean air act

2. response
3. risk
4. waste management
5. recovery

ACTIVITIES 3 AND 4

Varied answers

ACTIVITY 5

Refer to scoring rubric

PREPARED BY:

ELENA D. GARCIA
MASTER TEACHER I
RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8

Name: _______________________________ Q1W6

Section: _____________________________ Date: ____________________

CONTROL HAZARDS AND RISKS

Background Information for the Learners

Occupational Health and Safety

Occupational Health and Safety is a planned system of working to prevent illness and injury
where you work by recognizing and identifying hazards and risks. Health and safety procedure is the
responsibility of all persons. You must identify the hazard where you are working and decide how
dangerous they are.

Personal Protective Equipment

Personal Protective Equipment (PPE) refers to hand gloves, mask, apron, etc. protective
clothing, goggles, or other garment or equipment designed to protect the wearer's body from injury by
blunt impacts, electrical hazards, heat, chemicals, and infection, and job-related health purposes.

List of Personal Protective Equipment (PPE) but not limited to:

Personal Protective PICTURE USES

Equipment

Protection against dust, awful odor, and

harmful substance
1. Face Mask

2. Hand Gloves Protection of cleaners against

contamination during the cleaning process

3. Goggles Serves as eye protection when handling

dangerous chemical while cleaning

4. Apron Protects clothes from various aspects, such

as scratches, spills, food spills or anything
which can spoil the clothes or uniform
 5. Hairnet A simple net or caul is a small, often
elasticized, fine net worn over long hair to
hold it in place. It is worn to keep hair
contained.

6. Rubber boots Protection of heavy floor cleaning

7. Ordinary rain A water proof or water-resistant coat worn

gear to protect the body from rain

8. Sturdy work Intended to protect and comfort the human

shoes feet while doing various activities

9. Safety helmet Protects the user’s head against impact from

falling objects, by resisting and deflecting
blows to the head

10. Safety Harness ● is an attachment between a stationary and

non-stationary object and is usually
fabricated from rope, cable, or webbing
and locking hardware
● Designed to protect a person, animal, or
object from injury or damage

MAINTAIN OPERATIONAL HEALTH AND SAFETY AWARENESS

Emergency-Related Drills and Training

Fire Safety

This refers to precautions that are taken to prevent or reduce the likelihood of a fire that may
result in death, injury, or property damage, alert those in a structure to the presence of an uncontrolled
fire in the event one occurs, better enable those threatened by a fire to survive, or to reduce the damage
caused by a fire. Fire safety measures include those that are planned during the construction of a
building or implemented in structures that are already standing, and those that are taught to occupants
of the building.

There are other several causes of fire, they are as follows:

● Overheated appliances, like failure to switch off water heater and unplug flat iron after use
● Worn-out electrical connections
● Left unattended lighted candles
● Overheated lights (Christmas lights to be specific) and lanterns
● Sudden surge of electricity

Fire drills are conducted at the frequencies specified by the Fire Code and involve all of the following
activities and considerations:

Earthquake

It is the shaking and vibration at the surface of the earth resulting from underground movement
along a fault plane or from volcanic activity.

The following activities are to be undertaken:

I. Before the Earthquake

● Engage yourself in training activities that promote safety and disaster preparedness.
● Participate in government-initiated earthquake drill and evacuation drills.
● Participate in some private companies providing training on emergency response skills. This
is part of your preparation.
● Share your acquired knowledge and skills to your family and friends.
II. During the Earthquake
A. Indoors
● Stay inside
● Drop, cover and hold on. Move only a few steps to a nearby safe place. Take cover
under and hold onto a piece of heavy furniture or stand against an inside wall. Stay
indoors until the shaking stops. Stay away from windows and doors.
● If you are in bed, hold on, stay and protect your head with a pillow.
B. Outdoors
● Find a clear spot away from buildings, trees, and power lines.
● Drop to the ground until the shaking stops.
III. After the Earthquake
A. Personal Safety
● Expect aftershocks. Each time you feel one, drop, cover and hold on.
● Check yourself for injuries. Protect yourself by wearing long pants, a long-sleeved
shirt, sturdy shoes and work gloves.
● Listen to a battery-operated radio or television for the latest emergency information.
● Check others for injuries. Give first aid where appropriate. Do not move seriously
injured persons unless they are in immediate danger of further injury.
● Remember to help your neighbors who may require special assistance like infants, the
elderly, and people with disabilities.
 B. Home
● Inspect your home for damage. Get everyone out if your home is unsafe.
● Fires: Look for and extinguish small fires.
● Gas: Check for gas leaks. If you smell gas or hear blowing or hissing noise, open a
window and leave building. Turn off the gas at the valve.
● Electricity: Look for electrical system damage. Turn off the electricity at the main fuse
box or circuit breaker if you see sparks or broken or frayed wires, or if smell hot
insulation. If you have to step in water to get to the fuse box or circuit breaker, call an
electrician first for advice.
First Aid
It is the provision of initial care for an illness or injury. It is usually performed by non-expert,
but trained personnel to a sick or injured person until definitive medical treatment can be accessed.

A good first aider must possess the following characteristics:

Watchful – pay strict attention to the situation.

Resourceful – ability of devising ways and means.
Gentle – having a kind and calm characteristic.
Diplomatic – careful in saying a word not to upset other people.
Sympathetic – a mutual association or feeling to be shown to the victim.
Gladsome – possessing a good spirit, likely to display gloom.

General Directions for First Aid

1. Give immediate action. Action taken needs to be cautious not to cause panic. The first-aider must
remain calm all the times.
2. Keep the victim on its position; if possible, lay him/her down.
3. Assess the situation. Examine the victim from injuries.
4. Plan action to be taken. It involves seeking expert assistance.

LEARNING COMPETENCY
LO 3. Control hazards and risks (TLE_HEHS7/8OSOe-f-7)
LO 4. Maintain OHS awareness (TLE_HEHS7/8OSOe-f-8)

ACTIVITY 1.

Directions: Encircle the best answer from the choices given below after each sentence.

1. Protection of cleaners against contamination during cleaning process.

a. Apron b. goggles c. face mask d. plastic gloves

2. It is the shaking and vibration at the surface of the earth resulting from underground movement
along a fault plane or from volcanic activity.
a. Earthquake b. shaking c. vibration d. volcanic eruption
3. It is the provision of initial care for an illness or injury. It is usually performed by non-expert, but
trained personnel to a sick or injured person until definitive medical treatment can be accessed.
a. Emergency Aid b. First Aid c. sudden aid d. urgent aid
 4. The following are the general Directions for First Aid EXCEPT:
a. Give immediate action
b. Plan action to be taken
c. Assess the situation
d. Don’t panic

5. A good first aider must possess the following characteristics EXCEPT:

a. Fast b. Gentle c. Gladsome d. Watchful

6. During the Earthquake observe the following EXCEPT:

a. Cover b. Drop c. Hold on d. Run

7. After the Earthquake observe the following EXCEPT:

a. Expect aftershocks
b. Remember to help your neighbors
c. Check yourself for injuries
d. Market for basic needs

8. After the Earthquake at home observe the following EXCEPT:

a. Inspect your home for damage
b. Electricity: Look for electrical system damage
c. Gas: Check for gas leaks
d. Inspect your neighbor’s home

9. Protection against dust, awful odor, and harmful substance.

a. Apron b. goggles c. face mask d. plastic gloves

10. Serve as eye protection when handling dangerous chemical while cleaning.
a. Apron b. goggles c. face mask d. plastic gloves

ACTIVITY 2.
DIRECTIONS: Name the different Personal Protective Equipment (PPE) and give their uses:

Personal Protective Equipment

USES
1.

2.

3.
 4.

5.

6.

7.

8.

9.

10.

ACTIVITY 3.
Directions: Identify the following word/s and categorize them where they belong. Write the correct
answers below.

Expect Stay Activated Immedi

Drop cover
after inside fire alarm ate
and hold on
shock system action
 Worn out Overheated
electrical Inspect appliances Initial
care Surge of
connection home
electricity

First aider Plan

Find Examines
Fire must be action
clear the victim
extingui calm at all to be
sher spot injuries
times taken

FIRE DRILL EARTHQUAKE FIRST AID

ACTIVITY 4.
DIRECTIONS: Explain what you have observed from the picture below. Use extra paper for your
answer.
REFLECTION:
As you thoroughly read, understand, and answer the given information above, what are the insights you
gained from the lesson? Answer on a sheet of paper.

REFERENCES:
Urbiztondo, Laarni A.Housekeeping. Manila, Philippines: Rex Publishing. 2016
Salamat,Laarni San Jose Housekeeping Services, Manila, Philippines, JFS Publishing Services, 2016

https://www.slideshare.net/knowellton/k-to-12-household-services-learning-module (accessed June

16, 2020)
ANSWER KEY

ACTIVITY 1
1.A 6. D
2. B 7. D
3. B 8. D
4. D 9. A
5. A 10. B

ACTIVITY 2

Personal Protective PICTURE USES

Equipment
 Protection against dust, awful odor, and harmful
1. Face Mask substance

2. Hand Gloves Protection of cleaners against contamination during

the cleaning process

3. Goggles Serves as eye protection when handling dangerous

chemical while cleaning

4. Apron Protects clothes from various aspects, such as

scratches, spills, food spills or anything which can
spoil the clothes or uniform

5. Hairnet A simple net or caul is a small, often elasticized, fine

net worn over long hair to hold it in place. It is worn
to keep hair contained

6. Rubber boots Protection of heavy floor cleaning

7. Ordinary rain A water proof or water-resistant coat worn to protect

gear the body from rain

8. Sturdy work Intended to protect and comfort the human feet while
shoes doing various activities

9. Safety helmet Protects the user’s head against impact from falling
objects, by resisting and deflecting blows to the head

10. Safety Harness ● is an attachment between a stationary and non-

stationary object and is usually fabricated from
rope, cable, or webbing and locking hardware
● Designed to protect a person, animal, or object
from injury or damage
ACTIVITY 3

FIRE DRILL EARTHQUAKE FIRST AID

Activated fire Stay inside Examines the victim

alarm system injuries

Overheated Drop cover and Initial care

appliances hold

Worn out Expect aftershock Immediate actions

electrical
connection
Surge electricity Inspect your First aider must be
home calm at all times

Fire Find a clear spot Plan action to be

extinguisher taken

Prepared by:

MARYLEEN B. VITUG
RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8

Name: _______________________________ Q1W7

Section: _____________________________ Date: ____________________

OBTAIN AND CONVEY WORKPLACE COMMUNICATION

Background Information for the Learners:

Communication is the process of exchanging information and ideas through a common system
of symbol, signs or behavior. Listening, reasoning and feedback is an important part of the process as
it is an opportunity for the sender to make sure the receiver has understood the message. The other
consideration is the “noise” associated with the communication – what else is happening, what are the
distractions etc. Noise can have a big impact on the message the receiver decodes.

Barriers to Communication

Some common barriers to effective communication include:

● The use of jargon or unfamiliar terms.

● Emotional barriers and something that is not acceptable to mention or say.
● Lack of attention, interest, distractions, or irrelevance to the receiver.
● Differences in perception and viewpoint.
● Physical disabilities such as hearing problems or speech difficulties.
● Physical barriers to non-verbal communication.
● Language differences and the difficulty in understanding unfamiliar accents.
● Expectations and make biased which may lead to false statement. People often hear what they
expect to hear rather than what is actually said and jump to incorrect conclusions.
● Cultural differences. The principles of social interaction vary greatly in different cultures, as
do the way in which emotions are expressed. For example, the concept of personal space
varies between cultures and between different social settings.
Verbal communication is communication involving words, both spoken and written. Non-
verbal communication is made up of messages transmitted by our facial expressions and the way we
move.

● Our body language and our attitude are important when we are communicating with guest.
You should:
 ● Always make eye contact with the guest and smile
● Use a pleasant tone of voice
● Use hand gestures that accord with what you say
● Maintain a distance that shows that you are listening attentively to the guest without being too
close or too far away.

Sources of Information
There are a lot of different sources of information available. These are the following list that can be
the sources of information:
● Team members
● Supervisor/ department heads
● Suppliers
● Trade personnel
● Local government
● Industry bodies

Medium Used in Transferring Information and Ideas

Many different types of medium are used as communication channel. Here is the list of mediums
used in transferring information and ideas:

● Memorandum – a communication that contains directive, advisory or informative

● Circular – a paper intended for wide distribution
● Notice – a written or printed announcement
● Information discussion
● Follow-up or verbal instructions
● Face to face communication
● Mass media – a medium of communication (such as newspapers, radio or television) that is
designed to reach the mass of the people

Storing, Filing and Managing Information and Forms

The focus on storing, filing and managing information and forms is to store documents in an
organized and secure way that still allows information or forms to be found easily. Here is the filing
system you need to know:

1. Manual Filing System – is a structured set of personal data that are accessible according to certain
criteria.
2. Computer-based Filing System – a system of organizing files that utilizes hard drive space or
network space. The system may either be computer software, an Internet- based program, or a simple
file and folder system on the desktop of a computer.

Workplace Interactions and Protocols

For businesses to function as desired, managers and lower-level employees must be able to interact
clearly and effectively with each other through verbal communication or non-verbal communication to
achieve specific goals.

Here some ways of communication or non-verbal communication to achieve the said specific goals:
1. Face to face – within each other’s sight or presence.
2. Telephone – an instrument for reproducing sounds at a distance.
3. Electronic & two-way radio – being a medium by which information is transmitted electronically.
4. Written including memos, instruction and forms, non-verbal including gesture, signals, signs and
diagrams.

PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS

In - And Off - House Policy Management

House Rules/ Hotel Rules are a set of rules and standards that tell employees what is expected
from them and how they should act in various work situations.

Housekeeping attendant should BE INFORMED about:

1. In- house rules on employee behavior, example: smoking, chewing gum, food, personal telephone
calls.
2. Unlawful conduct such as theft or destruction of property.
3. Company privileges such as discounts, meals, or use of specialized services.
4. Clothing or uniform.
5. Authorized access to facilities for personal and professional use.
6. Shift and pay information.
7. Gratuities/tips
● Do not assume money/items left in stay-over rooms are gratuities.
● Immediately report to your supervisor any money found in an unusual location.
● do not assume tips will be given
● accept tips graciously, thank the guest and put gratuity away immediately upon receipt.
To learn the details of these policies, you can:

1. Ask your supervisor.

2. Carefully read your training manual or employee handbook.
3. Attend staff meetings.
4. Talk with your co-workers to ensure common understanding

House Rules for Guest

House Rules serves as an agreement between the guest and the hotel which rooms are permitted to
be used by the guest. All guest when checking in should read the house rules to prevent
misunderstandings. It is a must to be familiar with the house rules and to fully adhere to them because
any violation of the house rules means cancellation of reservation and charge of the full amount of price
of accommodation.

Conducting a Meeting

Meeting is a gathering of two or more people that has been convened for the purpose of achieving
a common goal through verbal interaction, such as sharing information or reaching agreement. Meetings
may occur face to face or virtually, as mediated by communications technology, such as a telephone
conference call, or a video conference.

COMPLETE RELEVANT WORK-RELATED DOCUMENTS

 Basic Documents and Forms

Forms are documents that serve as evidence in a specific incident, situation, and happening.
Housekeeper should be knowledgeable in filling out housekeeping forms which includes:
● Housekeeping daily assignment checklist;
● Maintenance request form;
● Housekeeping work order form;
● Guest room cleaning checklist;
● Stock requisition form;
● Lost property report; and
● Housekeeping status report.

1. Housekeeping Attendant’s Daily Assignment Sheet

Housekeeping Attendant’s Daily Assignment sheet is a form used by housekeepers or room

attendants to record the task done during their shift. This form will also be held them plan their work
for the day. After each room is serviced, the room attendant must list down the time they have entered
the room for the room service and log in their time out after completion. They must also note down the
room status before service and after service, the number of extra bed or cot placed, and also the number
of linens replace in the room. The housekeeper will receive this form after their briefing before they can
start their daily task.

2. Maintenance Request Form

Maintenance Request form is used whenever there are problems reported by the guest to the
housekeeping department. Common problems for maintenance are faulty equipment, electrical issues,
broken furniture, TV not working properly, etc.
3. Housekeeping Work Order Form

Housekeeping Work Order form is used when there are requests for work to be done.

4. Guest Room Cleaning Checklist

The Guest Room Cleaning checklist is used by the housekeeping supervisor to check, on a daily
basis, how the cleaning service for every guest room was done.
5. Lost and Found Slip

Lost and Found slip is an important document to keep track of records for lost and found items.

Lost and Found Register

SL Date Time Area/ Item Descripti Found Item Addre Date Signatu
No. Found on By collecte ss re
room d by
Wher
e item
found

6. Housekeeping Status Report

 Housekeeping Status report is prepared by housekeeping department and handed down to the
front desk to give them an update as to the status of each hotel room. The front desk then assigns rooms
to arriving guests based on the occupancy report.

Basic Mathematical Process

Budget Requirements for a New Hotel or Lodging House

Pre-operating requirements are determined in advance before commercial lodging establishment

opens. The supervisor must prepare a par stock list of standard room amenities, equipment and
materials, cleaning supplies and chemicals, laundry facilities and other items. He should also prepare
his manning guide based on approved productivity ratio and budget for labor cost.

To determine requirements for rooms maintenance:

1. Come out with a package of room supplies and amenities by room classification.
2. After determining the standard amenities, compute for the par stock requirements. A “par
stock” is a numerical multiple of the ‘’house set-up” and maybe used to establish the inventory
level to be maintained.

For linen items like bed sheets, blanket, bath towel, the par stock is computed as follows:

Required par quantities for bed sheets at 100 % occupancy

= Number of beds X 3 sheets per bed
= Quantity of bed sheets needed daily
= 1 par (for house set-up)
Total par stock required = par stock (1 par) X 4
Where 1 par goes to initial set-up
1 par to replenish the soiled items
1 par as clean stand-by
1 extra par as reserved stock for the stock shelves
To illustrate the calculation of par stock, let us assume that a 100-room hotel has a 100%
occupancy and is equipped with 2 beds per room. The linen requirements will be computed as:

100 rooms X 2 beds = 200 beds

 Total bed sheets required per day = 200 beds X 3 linen per bed
= 600 (1 par)
Total requirements = 600 X 4 par
= 2400
Some hotels base their total requirements on a par of five rather than four in order to avoid
shortage, especially if the turnover is very frequent like in the case of those accepting “short time”
(guests stay for short period less than 8 hours)

If the hotel is experiencing consistently low occupancy, the required par quantity may be
reduced to a par of 2 or 3 especially if the budget is limited. Par levels must be adjusted on a case-to-
case basis, depending on the occupancy level and the availability of funds.

LEARNING COMPETENCY
LO 1. Obtain and convey workplace information (TLE_HEHS7/8PW0g-j-9)
LO 2. Participate in workplace meetings and discussions (TLE_HEHS7/8PW0g-h-10)
LO 3. Complete relevant work-related documents (TLE_HEHS7/8PW0g-h-11)

ACTIVITY 1: MATCHING TYPE

Directions. Match the item in Column A with those in Column B. Write your answer on the space
provided.

COLUMN A COLUMN B
_____1. It is the constitutional law designed to make sure a. OSH Trainings
that all Filipinos have air that is safe to breathe. b. Occupational Health Service
c. First Aid
_____2. It refers to devices worn by workers to protect them d. Clean Air Act
against hazards in the work environment. e. Personal Protective Equipment
_____3. Interventions conducted to facilitate learning on
occupational safety and health, the results of which can
contribute to the attainment of better and improved OSH
conditions.

_____4. It is the provision of initial care for an illness or

injury.

_____5. It is the continuous, systematic use of routinely

collected health data to guide OSH decisions and actions.

ACTIVITY 2: TRUE OR FALSE

Directions: Write TRUE if the statement is true, write FALSE if the statement is false. Write your
answer on the space provided.

_______1. In a verbal communication situation, you establish eye contact with the listener, speak
clearly, and listen attentively.
_______2. When speaking with a guest, avoid using industry jargon that he/she may not understand.
_______3. Maintain a distance too far away when communicating.
_______4. Never use appropriate hand gestures while speaking.
_______5. Communicate clearly while on the phone and in person.

ACTIVITY 3: ENUMERATION

Directions: Give what is being asked for in the following:

A. Enumerate the (7) different medium used in disseminating information and ideas.
1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
6. ____________________
7. ____________________
B. Give at least three (3) barriers to effective communication.
1. ____________________
2. ____________________
3. ____________________
C. Give at least five (5) sources of communication.
1. ____________________ 4._____________________
2. ____________________ 5. ____________________
3. ____________________

ACTIVITY 4:

Directions: Draw if the statement is right, if the statement is wrong. Write your answer
on the space provided.

To learn more about your House rules, you can:

1. Ask your supervisor. ____________

2. Read the training manual. ____________
3. Read the employee handbook. ____________
4. Attend Staff meetings. ____________
5. Ask a guest. ____________

ACTIVITY 5 - Fill in the Blanks

Directions. Fill in the missing word to make the statement complete for house rules/ house policies.
Write your answer on the space provided.

a. discipline b. act c. misunderstanding

d. money e. violation f. motivation

House Rules/ Hotel Rules are a set of rules and standards that tell employees what is expected
from them and how they should (1.) _______________in various work situations. Hotel house rules are
designed to promote (2.) ______________ among hotel staff, thereby ensuring guest satisfaction in
terms of comfort, safety, and security. Immediately report to your supervisor any (3.)
________________ found in an unusual location. All guest when checking in should read the house
rules to prevent (4.) _______________. It is a must to be familiar with the house rules and to fully
adhere to them because any (5.) _________________ of the house rules means cancellation of
reservation and charge of the full amount of price of accommodation.

ACTIVITY 6 - Identification

Directions: Identify the type of forms needed to prepare the report for the following scenarios. Choose
the letter of the correct answer inside the box. Write your answer on the space provided.

A. Housekeeping status report

B. Lost and found slip
C. Guest room cleaning checklist
D. Housekeeping work order form
E. Maintenance request form
F. Housekeeping attendant’s daily assignment sheet

_______1. Mr. Rosales at Room 107 left his purse and black scarf. He already left the hotel as he was
catching up with a meeting.

_______2. A guest complaint about her lost earrings in the bathroom early in the morning

_______3. Ms. Anna at room 145 reported a problem in her room about the faulty air-conditioner.

_______4. You have just arrived and received the list of tasks to be completed during the day.

_______5. A VIP guest requesting for a set-up of event in her room as she celebrate her birthday

REFLECTIONS:
DIRECTIONS: Write 3 to 5 sentences regarding the things that you have learned from the given
Learning Activity Sheets (LAS). Include the problems or difficulties you encountered while doing the
given activities and how you solved those problems. Answer on a sheet of paper.

ANSWERS KEY:

ACTIVITY 1: ACTIVITY 2
1. D 1. TRUE
2. E 2. TRUE
3. B 3. FALSE
4. C 4. FALSE
5. A 5. TRUE

ACTIVITY 3:
A.1. Memorandum B. 1. Use of Jargon or unfamiliar terms
2. Circular 2. Emotional Barriers
3. Notice 3. Physical Barriers
4. Information Discuss C 1. Team members
5. Follow-up 2. Supervisor 5. Industry Bodies
6. Face to face communication 3. Suppliers
7. Mass Media 4. Trade personnel

ACTIVITY 4:

1. 2. 3. 4. 5.

ACTIVITY 5:
1. B 2. A 3. D 4. C 5. E

ACTIVITY 6:

1.B 2. B 3. E 4. F 5. D

REFERENCES:

http://www.depedbataan.com/resources/9/k_to_12_household_services_module.pdf/

PREPARED BY:
MONIQUE L. YUMUL
Teacher I
RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL
 TECHNOLOGY AND LIVELIHOOD EDUCATION
HOUSEKEEPING 7/8

Name: _______________________________ Q1W8

Section: _____________________________ Date: ____________________

DESCRIBE TEAM ROLE AND SCOPE

Background Information for the Learners:

Central to most team building concepts is the ability to take a group of individuals with a range
of strengths and create a team. This article is part of our stages of team development series based on the
Strengths, Teamwork, Alignment and Results (STAR) team model. The STAR team model suggests
that effective teamwork in the workplace happens when four aspects are present.

● Individual flourishes as they use and develop their Strengths.

● People come together building relationships that result in effective teamwork.
● The team leader aligns the team through effective communication of purpose, so that individual
strengths combine with teamwork to deliver the teams results.
● Together everyone achieves more as performance flows and Results that are meaningful and
rewarding to the team are achieved.

At this stage of developing a team, you will have already used team building techniques to form
the team such as:

● Establishing the purpose of the team and agreeing the results the team needs to produce.
● Identifying the tasks needed to be fulfilled.
● Allocating roles and responsibilities based on strengths.

In this phase team building concepts need to:

Build and focus on teamwork values

Clarify how things are done in the team
Identify clear roles in the team and support the team in fulfilling them
Encourage participation
Manage conflict by open fair problem-solving approaches.
Ensure communication is effective
Clarify individual agendas and how they fit/ don’t fit with the team’s goals.

Role of the Team

When teams are formed, it is normal for people to take different roles, according to their
position, ability or character type. Formal roles are the external, defined positions that are associated
with given responsibilities and are usually allocated according to the position or ability of each person.

Five Functions of a Good Team:

1.) Trust is the foundation of a good team. Trust is about being vulnerable. The only way to gain
trust is if concerns or problems aren’t buried and there are no hidden agendas. Trust is gained
through time and evidence.
2.) Conflict Management. Great relationships are not characterized by the absence of conflict, but
actually the ability to repair after a break (conflict). Things that are damaging to relationships
include passive or sarcastic comments and gossip.
3.) Commitment is a promise or firm decision to do something, or the fact of promising something.
4.) Accountability. High standards drive accountability. Accountability often has a negative
connotation, but it’s not necessarily negative. Accountability is simply having high standards and
taking responsibility, which includes both reprimands and praising.
5.) Focusing on Results. That means there is no status or ego. It’s not about us. We must believe
that if the team fails, I fail and if I succeed, we succeed.

Objectives of the Team:

a.) To understand the importance of working as team and the impact of team spirit on achieving
organization;
b.) To enhance participant’s skills when practicing teamwork concepts in housekeeping;
c.) To be able to use techniques for handling team interpersonal problems; and,
d.) To gain greater insight.

Standard Operating and/ or Other Workplace Procedures

Standard operating procedures are written, step-by-step instructions that describe how to perform a
routine activity. Employees should complete them in the exact same way every time so that the business
can remain consistent. Standard operating procedures help maintain safety and efficiency for
departments such as:

● Production/operations
● Sales and customer service
● Employee training
● Legal
● Financial
● Team Structure

It refers to the composition of an individual team or of a multi-team system. It is an integral

part of the teamwork process. A properly structured patient care team is an enabler for and the result of
effective communication, leadership, situation monitoring, and mutual support. It is important to
identify and recognize the structure of teams, because teamwork cannot occur in the absence of a clearly
defined team.

WORK AS A TEAM MEMBER

Team Member is defined as:
A person belonging to a specific group of people involved in attempting to achieve a common
goal. For example, a team member could be one of several institutional investors trading the asset
markets together, or a business person working closely with others within their company.

Workplace Context
 As policy makers increasingly focus on workplace learning as a way of improving
organizational performance, the debate about the learning organization has grown. Counterbalancing
the often-over-optimistic assumptions made about the future of work and learning, this module argues
that without a contextualized analysis of the field, our understanding of the learning environment is
limited. It reconsiders the true role and nature of workplace learning in context.

Conditions of Work Environment

Working conditions are at the core of paid work and employment relationships. Generally
speaking, working conditions cover a broad range of topics and issues, from working time (hours of
work, rest periods, and work schedules) to remuneration, as well as the physical conditions and mental
demands that exist in the workplace.

Working conditions are defined as the circumstances such as working hours, stress, degree of
safety, or danger that affect the workplace. Improving the work environment and conditions contributes
greatly to the staff’s motivation, and subsequently to their performance. An improved work
environment and better work conditions can also reduce staff turnover and the related costs.

Employer-Employee Relationship and Work Agreements

The agreement binding both the employer and the employee is known as an employment
contract. However, the absence of an employment contract does not indicate an absence of an
employer employee relationship. When the existence of the employer employee relationship is in
question, the court has generally applied the four-fold test. If the employer employee relationship can
be established, the employer may not terminate the service of the employee without a just or authorized
cause.

Four Elements Employer-Employee Relationship

Therefore, to determine the existence of an employer-employee relationship, the four-fold

test is usually applied:

● the selection and engagement of the employee;

● the payment of wages;
● the power of dismissal; and,
● the employer’s power to control the employee on the means and method by which the
work is accomplished.

Practice Safety, Good Housekeeping, and Quality Guidelines in Workplace

To maintain a safe and healthy workplace, housekeeping must be a priority. According to the
Canadian Centre for Occupational Health and Safety, (CCOHS) poor housekeeping can present hidden
hazards that may cause incidents, including tripping on loose objects in walkways, being hit by falling
objects, and slipping on wet or dirty surfaces.

CCOHS recommends establishing a workplace housekeeping program that manages “the

orderly storage and movement of materials from point of entry to exit.” The center advises training
employees on how to safely work with the products around them. Also, integrate housekeeping
responsibilities into jobs by having workers clean up as they go during shifts by removing waste and
unused materials and inspecting their work area to ensure cleanup was properly completed.
Additional tips include:

● Ensure all spills are immediately cleaned up. Replace worn, ripped and damaged flooring and
place anti-slip flooring in areas that cannot continually be cleaned, such as an entrance.
● Maintain clean light fixtures to improve lighting efficiency.
● Keep aisles and stairways clear. Consider installing warning signs and mirrors to help improve
sight lines in blind corners.
● Regularly inspect, clean and repair all tools. Do not use damaged tools.

LEARNING COMPETENCY:
LO 1. Describe team role and scope (TLE_HEHS7/8WTi-j-12)
LO 2. Work as a team member (TLE_HEHS7/8WT0i-j-13)

ACTIVITY 1: JUMBLED LETTERS

Directions: Given the scrambled letters below, unscramble them to get a word or a
group of words related to describe team role and scope. Write your
answers on the space provided.

1. MTEA BINGIDUL - ____________________.

2. MTEA - ____________________.
3. OLERFO EHT MTEA - ____________________.
4. LEENNIAOPTRRSIORTALPISHE - ____________________.
5. MTEAUUCTERST - ____________________.
6. BEOJCEVSIT FO EHT MTEA -____________________.
7. DADSTNAR NGOEAIRTP REPODUCESR -____________________.
8. NANALTREIOPSR IORTALPISHE - ____________________.
9. MMITENTCMO - ____________________.
10. MELOPYMENT - ____________________.

ACTIVITY 2: True or False

Directions: Write TRUE if the statement is correct and FALSE if it is incorrect. Write your answer on
the space provided.
_______1. Trust is a promise or firm decision to do something, or the fact of promising something.
_______2. Interpersonal relationship is an interaction between a group and the resultant influence
on individual members.
_______3. Team is a process that develops cooperation and teamwork within a work unit.
_______4. Commitment is the foundation of a good team.
_______5. The team member aligns the team through effective communication of
purpose, so that individual strengths combine with teamwork to deliver the teams results.

ACTIVITY 3 – Multiple Choice

Directions: Read the following statements and select the best answer. Encircle the letter of the correct
answer.

1. Which of the following has something to do with building and focusing on teamwork values and
clarifying how things are done in the team?
 a. Commitment b. Employment Contract c. Team Building Concepts d. Team structure

2. A group of individuals working together to achieve their goal is called __________.

a. Interpersonal Relationships b. Team c. Team Structure d. Team Building
3. A process that develops cooperation and teamwork within a work unit is called __________.
a. Team Building b. Team Member c. Team Structure d. Team Building
4. The composition of an individual team or of a multi-team system is called __________.
a. Team Building b. Team Member c. Team Structure d. Team
5. The agreement binding both the employer and the employee is known as __________.
a. Commitment b. Employment Contract c. Team d. Team building

ACTIVITY 4 - Identification
Directions: From the box given below, identify the words that refer to each sentence. Write the correct
answer on the space provided.
a.) Team
b.) working condition
c.) workplace environment
d.) team member
e.) CCOHS
f.) working environment
g.) COST
h.) Employment contract

______1. It is the agreement binding both the employer and employee.

______2. A person belonging to a specific group of people involved in attempting to achieve a common
goal.
______3. According to the __________, poor housekeeping can present hidden hazards that may cause
incidents.
______4. It is defined as the circumstances such as working hours, stress, degree of safety, or
danger that affect the workplace.
______5. It comprises the physical, geographical location and the immediate surroundings of a
workplace.

REFLECTIONS:
DIRECTIONS: Write 3 to 5 sentences regarding the things that you have learned from the given
Learning Activity Sheets (LAS). Include the problems or difficulties you encountered while doing the
given activities and how you solved those problems. Answer on a sheet of paper.

ANSWERS KEYS:

ACTIVITY 1:
1. Team Building 6. Objectives of the Team
2. Team 7. Standard Operating Procedures
3. Role of Team 8. Intrapersonal Relationship
4. Interpersonal Relationship 9. Commitment
5. Team Structure 10. Employment

ACTIVITY 2: ACTIVITY 3: ACTIVITY 4:

1. FALSE 1. C 1. H
2. FALSE 2. B 2. D
3. FALSE 3. A 3. E
4. FALSE 4. C 4. B
5. TRUE 5. B 5. F

REFERENCES:

http://www.depedbataan.com/resources/9/k_to_12_HOUSEHOLD SERVICES_learning_module.pdf/

PREPARED BY:
MONIQUE L. YUMUL
TEACHER I
RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL