HEALTH, WELLNESS AND SPA
Definition
Health and wellness tourism refers to trips that
are taken by tourists with the principal purpose
being to improve their health and/or wellbeing.
Typically this includes one or more of the
following: physical fitness programmes, spa
visits, medical treatment, health farms, beauty
treatment, and many different alternative
therapies derived from different cultures.
The health and wellness market can be seen as a continuum reflecting different
sub-segments’ requirements and interests. At one extreme – the “soft” end – are
general wellness consumers who look for high quality facilities, a healthy eating
menu, the opportunities for gentle walks in pristine natural settings, and the
availability of gym facilities. In the centre of the continuum are those looking for the
traditional spa facilities, facial and other treatments, and the practice/performance of
treatments based on the healing properties of the waters, muds etc. At the “hard”
end are those seeking cosmetic beautification, including surgery.
Estimate of Global Market Size
This segment of the tourism sector is rapidly growing in significance. However,
there is scant information available on its size or value. It is known that the UK
overseas spa/holistic tourism market is worth $50 million, and the overseas medical
tourism market is worth $120 million. Also, according to the European Travel
Monitor health holidays account for 15% of the total European international holiday
market. It is assumed that this refers to trips on which some element of health
tourism is included rather than it being the main purpose of visit.
Based on available research, the global market size of health, wellness and spa
tourism is estimated at 5 million trips annually, whereby it represented the main
purpose of the trip. It is acknowledged that participation in this sector during trips
for other purposes is considerably greater.
Potential for Growth
Growth rates within this market are significant, and it is likely that the health and
wellness market will continue to exhibit substantial growth rates for many years to
come. As the population in the main tourist generating markets ages, and the
search for “eternal youth” continues to grow, so the demand for health and wellness
trips will increase.
Another driving factor behind the predicted growth trends is the changing attitude
towards physical fitness and general wellbeing. It is now a recognised that a fit
lifestyle leads to a better standard of life. In Germany, new laws enable employees
to take up to six weeks leave in a year, if required, for health/wellbeing reasons.
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Brief Profile of Consumers
Health and wellness tourism is a market generally driven by women and middle
aged empty nesters (adults whose children have left home). These consumers tend
to be well-educated, affluent professionals.
However, over the last five years there has been a definite trend that shows health
and wellness holidays are appealing to a younger audience. The 20-24 year old
age group are increasingly showing an interest in this segment.
The age group represented by 50-65 year olds remains the one with the greatest
potential. In particular these consumers look for conventional medical healthcare
methods, they tend to stay longer (as they have more time) and their treatments
generally take longer.
Main Source Markets
This segment is driven by consumers from the United States and Europe, though
Asian demand is also increasing strongly prompting many of the high quality resort
hotels in the region to develop spa and wellness facilities.
Main Competing Destinations
Whilst health, wellbeing and spa tourism is developed in a large number of
destinations, the following have developed a specific niche, largely due to natural
resources (such as hot springs):
• Austria
• Hungary
• Japan
• Thailand
Key Tour Operators
The health, wellness and spa market overlaps considerably with luxury operators
that offer spa options in their hotels. However, some of the key operators include:
Erna Low Body & Soul
United Kingdom
http://www.bodyandsoulholidays.com
9 Reece Mews, London SW7 3HE
Tel: (+44) 207 594 0290
Essential Escapes
United Kingdom
http://www.essentialescapes.com
85-87 Bayham Street, London, NW1 0AG
Tel: (+44) 207 284 3344
Fax: (+44) 207 284 3348
Email: [email protected]
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Spa Quest
United States
http://www.spa-quest.com
381 Park Avenue South Suite 1201, New York NY 10016
Tel: 212-251-0877, Toll Free: 800-SPA-QUEST (800-772-7837)
Thalassoline
France
http://www.thalasso-line.com
Thalassoline New-Eve SA, 14, avenue du Général de Gaulle, 32600 L'Isle Jourdain
Tel: (+33) 5 620 777 40
Key Points for Marketing and Distribution
International Booking Agent: SpaFinder
http://www.spafinder.com
International: Spa World Magazine
http://www.spaworld.tv
United States: Health and Wellness Magazine
http://www.healthandwellnessclub.com
United States: Health Magazine
http://www.health.com/health
Trade Shows
Spa & Wellness
Hungary
November
http://www.biztradeshows.com/trade-events/spa-wellness-hungary.html
Spa and Resort Expo
United States
February
http://www.spaandresortexpo.com
Additional Information
General Information
ISPA - International Spa Association
http://www.experienceispa.com
Industry Standards
IMPAC – The ‘gold standard’ for the industry
http://www.impacsurvey.org
Branding has a large effect on consumers, and hotels that have a trusted brand
name for quality are likely to benefit from increased confidence in spa facilities by
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consumers. Other accreditations, such as the Conde Nast Traveller Gold Standard
is likely to attract consumers
http://www.forimmediaterelease.net/pm/701.html
http://fitnessbusinesspro.com/mag/fitness_brand_news_big/
Organisations/Institutions in the Caribbean
Caribbean Health Tourism
http://www.caribbeanhealthtourism.com
Caribbean Spa and Wellness Association
http://www.hotelmotel.com/hotelmotel/article/articleDetail.jsp?id=380135
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