Organizational Structure
What is Organizational Structure in Project Management?
A project management organizational structure is used to determine the
hierarchy and authority of people involved in a specific project. The structure defines
each team member’s function and the reporting lines on a chart for team members to
reference during a project.
What is Project-Based Structure?
A projectized or project-based organizational structure creates a dedicated
project division within an organization. The project coordination operates vertically
under this division. Project managers maintain sole authority for the project and are
assigned dedicated staff who work toward project goals.
Advantages of Project-Based Structure:
● High focus on project goals.
By maintaining a clear focus on project goals, everyone involved
understands the purpose and objectives of the project. This clarity helps avoid
distractions, keeps efforts aligned, and minimizes misunderstandings. A focused
approach ensures that resources, time, and effort are directed toward the most
important outcomes, leading to more efficient and successful completion of the
project.
● Flexibility in resource allocation.
Flexibility allows the project to adapt to changing circumstances, such as
unforeseen challenges, shifts in market demand, or new opportunities. The ability
to reallocate resources (e.g., personnel, budget, time) as needed ensures that
the project can stay on track, even when external factors change. This results in
a more resilient project that can still achieve its goals despite challenges or
evolving requirements.
● Clear accountability for outcomes.
When accountability is clearly defined, each team member knows what is
expected of them, which helps avoid confusion and overlaps in responsibilities.
This leads to greater ownership and commitment to tasks. Clear accountability
also helps identify areas where performance may need improvement and
ensures that everyone is held responsible for delivering results. As a result, the
team can achieve higher-quality outputs and meet deadlines with greater
consistency.
● Encourages innovation and teamwork.
Encouraging innovation fosters a culture of creativity, where team
members feel empowered to propose new ideas and solutions. This leads to
more creative problem-solving, better ways of achieving goals, and the
development of innovative products or processes. Additionally, teamwork
enhances collaboration by pooling different skill sets and expertise. When
individuals work together, they can share knowledge, tackle challenges more
effectively, and achieve better overall results through the synergy of diverse
perspectives.
Challenges of Project-Based Structure:
● Risk of resource duplication.
This happens when resources, such as personnel, equipment, or budget,
are allocated to multiple projects without proper coordination. It leads to
inefficiencies, delays, and increased costs because teams might unknowingly
use the same resources, causing conflicts or bottlenecks.
● Limited knowledge sharing between projects.
When teams working on different projects do not communicate or share
insights, lessons learned, or best practices, it limits the organization’s ability to
improve processes and solve problems efficiently. This can lead to repeated
mistakes or missed opportunities for improvement.
● May cause instability for employees post-project.
After a project ends, employees may face uncertainty about their roles, job
security, or future assignments, especially in temporary or contract positions.
This can lead to low morale, stress, and higher turnover as employees seek
more stability.
Application of Project-Based Structure
Construction companies use project-based structures to manage building
projects, ensuring dedicated teams and clear accountability.
What is Matrix Structure?
A matrix organizational structure is set up on a grid to demonstrate staff reporting
patterns to more than one authority. It is a hybrid of functional and projectized
organizational structures, and project managers share authority with other program
managers in this structure. Depending on the decision-making capacity of the project
manager, a matrix structure is one of three subtypes: weak, balanced, or strong.
Three Subtypes of Matrix Structure:
● Weak Structure
A weak structure is similar to the functional organization structure, in
which coordination occurs horizontally among staff without a designated project
manager. The primary difference between a weak matrix and a functional
structure is that the staff across departments, rather than the functional
managers, coordinate the project but the functional manager maintains decision-
making authority.
● Balanced Structure
In a balanced matrix, the project manager also holds a staff position and
does not utilize the project manager role to its full capacity. The project manager
still has little authority over project decisions, budget, staff, etc., and primarily
serves as the point of contact and coordinator.
● Strong Structure
A strong matrix is most similar to a projectized organizational structure. In
it, a dedicated project manager falls under a functional project management
department, has dedicated cross-functional staff, and is supported by a manager
of all the project managers. This subtype offers the project manager the most
authority as they work across a matrixed environment.
Advantages of Matrix Structure:
● Efficient use of resources across projects.
This means effectively managing resources (e.g., time, budget, personnel)
to avoid wastage and ensure that they are used where they are most needed
across multiple projects. It helps maximize productivity, reduce costs, and ensure
that resources are not overburdened.
● Encourages collaboration between departments.
Promoting teamwork across different departments helps to leverage
diverse expertise, share knowledge, and solve problems more effectively. This
cross-functional collaboration fosters innovation, improves decision-making, and
creates a unified approach toward achieving project goals.
● Provides flexibility in adapting to changes.
Flexibility allows teams to adjust quickly to changes in project scope,
market conditions, or other external factors. This adaptability ensures that
projects remain on track, even when unexpected challenges arise, helping to
maintain progress and minimize disruptions.
Challenges of Matrix Structure:
● Complex reporting lines can cause confusion.
When reporting structures are too complicated, employees may struggle
to understand who they report to and who is responsible for what. This can lead
to confusion, miscommunication, and inefficiency as roles and responsibilities
become unclear.
● Potential for power struggles between managers.
In situations where multiple managers have overlapping responsibilities,
there is a risk of conflicts or competition for authority and control. This can lead to
power struggles, creating a tense work environment and hindering decision-
making and collaboration.
● Time-consuming coordination efforts.
Managing multiple teams, projects, or departments requires significant
time and effort for coordination. Constant meetings, updates, and follow-ups can
slow down progress, reduce productivity, and divert focus from the core tasks of
the project.
Application of Matrix Structure
IT companies adopt matrix structures to balance functional expertise in
departments like development and testing while focusing on project deliverables.
Key Differences:
● Project-Based Structure:
In this structure, the organization is organized around individual projects,
with dedicated teams working on specific projects. Teams are usually temporary
and formed for the duration of the project, and they focus entirely on delivering
the project’s goals. This structure allows for a high level of focus and flexibility, as
each project operates independently.
● Matrix Structure:
The matrix structure combines elements of both functional and project-
based structures. Employees report to both a functional manager for their area of
expertise and a project manager for the specific project they are working on. This
structure allows for a balance between functional expertise and meeting the
specific needs of projects, promoting collaboration across departments while still
maintaining specialized knowledge.
When to use each structure?
● Project-Based Structure:
This structure is ideal for short-term projects that require full attention from
dedicated teams. Each team focuses exclusively on the project at hand, allowing
for quick decision-making and flexibility. It works well for projects with clear, time-
limited goals, where concentrated effort is necessary to meet deadlines.
● Matrix Structure:
The matrix structure is best for organizations that handle multiple projects
simultaneously, especially when resources like people, equipment, or expertise
are shared across projects. It balances the need for specialized functional
knowledge and the flexibility to respond to different project demands, making it
effective for complex, multi-project environments.
Conclusion:
Choosing the right structure depends on organizational needs, project
requirements, and resource availability. Understanding both structures ensures effective
project execution.
Reference:
https://www.smartsheet.com/content/project-management-organization