Mid-October 2023, Volume 25, No.
20
12-Volt Battery
Service in EVs
GM Electric Vehicles (EV), such
as the LYRIQ, Blazer EV and 12-Volt Battery Service in EVs ................ 2
Silverado EV, are equipped with
Inoperative Front Heated
a high-voltage battery system Seat Switch Indicator Lights................... 6
for vehicle propulsion and a HUMMER EV 37-Inch
Tires Calibration Loose Connection at
12V battery system that is Connector X175.................................... 7
used to power a number of
see page 5
electrical loads.
CUSTOMER CARE AND AFTERSALES
12-Volt Battery
Service in EVs
GM Electric Vehicles (EV), such as the LYRIQ, Blazer EV
and Silverado EV, are equipped with a high-voltage
battery system for vehicle propulsion and a 12V
battery system that is used to power a number of
electrical loads, including the instrument cluster and
infotainment, lighting, rear defrost and heated seats.
Here’s a look at the 12V battery and several related
features and their role as part of the charging system.
The purpose of the charging system is to maintain
the 12V battery charge and vehicle loads. The main
difference between a conventional generator charging
system and this system is that the generator has been
replaced by the T18 Battery Charger, which provides Data parameter Hybrid/Electric Vehicle Battery
Pack Energy Storage Remaining
the power to charge the battery from the high-
voltage system.
Charging system modes of operation include:
• Pre-Sleep Mode (Active when the vehicle is off)
• Enhanced Battery Support Mode (Charging the 12V
battery when off; active when the vehicle is off)
• Transport/Logistics Mode
• Normal Mode
• Battery Sulfation Mode
• Battery Saver Mode
• Headlamp Mode
• Voltage Reduction/Fuel Economy Mode
TIP: Only disconnect the 12V battery/system as
indicated by a service procedure. In addition, minimize
the length of time the 12V battery/system is disabled
and the vehicle is in a disassembled condition. The
T18 Battery Charger (#4) and K16 Battery Energy Control
High-Voltage (HV) Battery Safety Monitoring System Module (#1); AWD model shown
will be disabled when the 12V battery is removed
or disconnected. Before working on any high-
voltage system, be sure to wear the proper Personal PRE-SLEEP MODE
Protection Equipment. For more information, refer to Bulletin
When the vehicle is turned off, the Body Control Module (BCM)
#22-NA-141: Information on Battery Service Guide for Electric
will command the T18 Battery Charger to run for a minimum of
Vehicles (EV).
10 minutes with the high-voltage contactors closed. The Battery
To check the High-Voltage Battery state of charge (SOC) during Charger may run until the battery is at an acceptable charge,
service, do not use the Range value shown on the instrument but also may run continuously if there is a battery issue or drain.
cluster. Refer to the data parameter Hybrid/Electric Vehicle The high-voltage battery will stop maintaining the 12V battery at
Battery Pack Energy Storage Remaining from the Battery Energy 10% High Voltage State of Charge
Control Module.
CONTINUED ON PAGE 3
Mid-October 2023 – Page 2
ENHANCED BATTERY SUPPORT The high-voltage contactors may remain closed with the vehicle
off to support the 12V battery and electrical loads. Do not open
MODE the HVSL and force the high-voltage contactors open when they
When the vehicle is asleep for 11 hours or if the BCM is woke up are closed and under load.
by any internal or external event, the Enhanced Battery Support
Pre-Sleep occurs every time the vehicle power mode state
Mode (EBSM) will activate. The EBSM will observe the 12V battery
transitions to the Power Mode Off state, which starts a 10-minute
state of charge and, if it is too low, the high-voltage contactors
timer. The high-voltage contactors will remain closed to support
will be requested closed. The BCM will send a request to the
the 12V battery and any other electrical loads until the 10
K16 Battery Energy Control Module to command the T18 Battery
minutes have elapsed.
Charger to run until the 12V battery is charged to a value
between to 76.5% to 83.5%, or the T18 Battery Charger has When the vehicle power mode state is off, Enhanced Battery
run for a maximum of 2 hours with the high-voltage contactors Support Mode (EBSM) monitoring occurs once every 11 hours, or
closed, whichever occurs first. sooner if the BCM is woke up by any internal or external input
signal. Once 12V battery support has begun, the EBSM mode has
BATTERY MAINTENANCE MODE a 2-hour timer followed with a 15-minute rest period. The battery
charging may continuously function between the 2-hour/15-
When the vehicle charge cord is plugged in, the T18 Battery
minute rest period provided the 12V battery state of charge
Charger will check the 12V battery every 6 hours if the ignition
remains too low and the BCM does not return to its sleep state.
is off. If the voltage is below a temperature dependent threshold
EBSM monitoring may be terminated before the 2-hour time limit
ranging from 12.1 (cold) to 12.4 (warm) volts, the Battery Charger
if the desired 12V battery state of charge value is met.
will send the voltage set point to the K16 Battery Energy Control
Module 1. Battery Maintenance Mode will charge the 12V battery To determine if the high-voltage contactors are closed and under
for 2-3 hours. load while the vehicle power mode state is off, measure the
voltage at the 12V battery.
HIGH VOLTAGE SERVICE LOCKOUT
Enabling the High-Voltage Service Lockout (HVSL) performs two
BATTERY NEGATIVE CABLE
functions: it opens the electrical connections and it prevents the DISCONNECTION AND
closing of those connections using a locking device. CONNECTION
Before disconnecting the battery negative cable, check if the
Battery Maintenance Mode is inactive. The mode can be active
with the ignition off regardless of whether the vehicle charge
cord is plugged in or not. When the mode is active, the T18
Battery Charger will energize the 12V battery cables and charge
the 12V battery.
Check the 12V battery voltage with a digital multimeter before
disconnecting any battery cable leads. If the voltage is 13.5 volts
or above, the Battery Maintenance Mode is active. Technicians
must wait for the Battery Charger to deactivate before
disconnecting the battery negative cable.
TIP: Disconnecting the battery cables while Battery Maintenance
Mode is active may result in an electrical shock or a burn from
hot battery cable leads.
High-Voltage Service Lockout
CONTINUED ON PAGE 4
Mid-October 2023 – Page 3
Before removing the battery negative cable, engage the High-
Voltage Service Lockout (HVSL). When the lockout is engaged,
the indicator tab wording changes from ON to OFF.
Place a tie strap or the High Voltage (HV) Disable Padlock through
the exposed HVSL hole to prevent improper re-engagement.
When using the HV Disable Padlock, be sure to remove the key
and store it in a safe place.
If only disconnecting the battery negative cable
(green circle), do not disconnect the
Battery Monitor Module or connector
at the battery negative post.
Battery Monitor Module electrical connector at the module and
do not disconnect the module at the battery negative post, or
else a module learn will be required to calibrate the module.
Once the 12V Battery is disconnected and reconnected, it will
cause the BCM to use a 65% default SOC. After 4 ignition cycles,
the BCM will exit the default SOC behavior and begin integration
of the SOC from that point. If vehicles with the VIP architecture
HV Padlock
are not allowed to sit more than 4 hours (or 8.5 hours for vehicles
with the Global A architecture) without being disturbed or woke
up to reset the monitored state of charge in the BCM, the SOC
After disconnecting the 12V battery negative cable, wait 5 will not be updated to reflect the new value.
minutes to allow the high-voltage capacitors to discharge before
Refer to Hybrid/EV High Voltage Energy Storage and Starting,
continuing to disconnect any high-voltage connectors.
Charging and Low Voltage Energy Storage in the appropriate
TIP: The Battery Monitor Module is attached directly to the Service Information for additional information.
battery negative terminal. It determines the battery condition by
calculating the battery SOC, functions, and state of health. If only Thanks to Marco Salcedo
disconnecting the battery negative cable, do not disconnect the
Mid-October 2023 – Page 4
HUMMER EV 37-Inch Tires
Calibration
HUMMER EV trucks feature standard 35-
inch tires that are specially engineered to
deliver outstanding traction and towering
ground clearance. In addition, the pickup can
fit tires up to 37 inches without any vehicle
modifications other than a calibration (RPO
RWQ) to allow for accurate speedometer
readings.
Dealerships can access the special speedometer
calibration file when installing 37-inch tires
by contacting the Techline Customer Support
Center (TCSC). Refer to RPO RWQ when calling
the TCSC.
The installation of larger 37-inch tires is
a customer pay option. Any fees for the The HUMMER EV truck’s tires are specially engineered to deliver
calibration file as well as dealership installation outstanding traction and towering ground clearance.
of the tires is the customer’s responsibility.
When removing and installing the tires, be sure
to follow the appropriate Service Information
procedures. It may be difficult to remove the
wheel due to foreign material or a tight fit
between the wheel and the hub/rotor. Before
installing the wheels, remove any corrosion
buildup on the wheel mounting surface using
the appropriate special tools.
While mounting large tires, keep in mind that
it may take up to 70 seconds for all the air to
completely exhaust from a large tire. Follow the
proper wheel attachment and tire mounting
procedures to avoid damaging the wheel at the
mounting surface.
Thanks to Mark Shearer
Follow the appropriate Service Information procedures when
removing and installing the tires.
Mid-October 2023 – Page 5
Inoperative Front Heated
Seat Switch Indicator Lights
The heated seat switches may be inoperative.
It may appear that the front heated seats do not turn on in
some 2023-2024 Silverado and Sierra trucks. When a front
heated seat is turned on, any combination of the three
“on” indicator lights, or all of the lights, in the heated seat
switch may be inoperative. Since the indicator lights do not
illuminate, it may appear that the front heated seats are not
heating properly. However, the heated seats will still operate
normally.
The inoperative heated seat indicator lights may be due to
an issue with the A26 Front HVAC User Interface Control.
Do not replace any parts at this time as the replacement
parts will have the same issue. Updated parts are being
developed.
Customers should be informed that the front heated seats A26 Front HVAC User Interface Control
will continue to operate normally when turned on; however,
the switch indicators will not illuminate. When the vehicle
Refer to #PIT6073 for additional information.
is first started, the heated seats will be off. With the vehicle
running, pressing the heated seat switch will cycle through Thanks to Jim Will
the high, medium, low and off settings.
Mid-October 2023 – Page 6
Loose Connection at
Connector X175
A number of powertrain DTCs may be set along with an
illuminated Check Engine MIL on some 2023-2024 Colorado,
Canyon; 2024 Silverado 1500 and Sierra 1500 models equipped
with the 2.7L turbo V6 engine (RPO L3B).
Before making any engine or transmission repairs, inspect the
X175 transmission connector, located under the vehicle at the
rear of the automatic transmission.
Remove the connector and check that all terminals are properly
seated.
Verify proper terminal tension.
In addition, review the appropriate Service Information and, using
the correct terminal tension tool, verify proper terminal tension.
If poor terminal tension is found, repair or replace the terminal as
needed and check for proper operation.
For more information, refer to #PIP5946.
Thanks to Bill Alley
X175 Engine Wiring Harness to Automatic
Transmission Wiring Harness (18)
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may occur on some vehicles, or to provideinformation that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety
instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the information applies to your vehicle or that your vehicle
will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the
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Mid-October 2023 – Page 7
