L&D Trends

2025
Your Guide to Intelligent Learning
Strategies for the Year Ahead
Table of
Contents
Preface 3

Section 1 –
A Year in Review – Reflecting 4
on 2024

Section 2 –
Core Elements of a Transformative 8
2025 L&D Strategy

Section 3 –
L&D Trends 2025
11
• Leveraging AI in LearnTech
for Strategic Impact

• Supporting a Multigenerational
Workforce

• Building a Skills-first Workforce

with a Human-centric Approach

• Fostering a Culture of Continuous

Learning

• Measuring and Demonstrating

Impact

• Sustainability Practices

• Staff Augmentation in L&D

• Operational Excellence in L&D

Section 4 –
eLearning Trends (Content 35
Development Trends)

Parting Thoughts 39

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 2
Preface

As we step into 2025, the L&D environment is combining emotionally intelligent approaches,
undergoing transformative shifts. EI’s L&D AI-enabled solutions, and always-on learning
Trends 2025: Your Guide to Intelligent ecosystems, we aim to empower L&D leaders to
Learning Strategies for the Year Ahead deliver meaningful, measurable outcomes for
eBook explores the intersection of emotional businesses and learners alike.
intelligence, emerging technologies, and
innovative learning ecosystems to drive high Join us in shaping the future of L&D!
Return of Investment (ROI) and Return on
Acknowledgment
Effectiveness (ROE).
Anchored by mega trends like AI for strategic A heartfelt thank you to our colleagues for your
impact, multigenerational workforce support, expert insights. Your diverse experience across
and sustainability practices, this eBook outlines various domains has significantly enriched the
actionable strategies and insights for building depth and relevance of this eBook, playing a
future-ready, skills-first organizations. By crucial role in shaping it into a valuable guide
that inspires impactful learning and drives
measurable outcomes.

3
L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 3
Section 1
A Year in Review –
Reflecting on 2024

4
A Year in Review – Reflecting
on 2024

Each year, EI's strategic review assesses

learner experience, technology, and business
impact. In 2024, transformative shifts like
skill-based organizations and global
enablement redefined L&D.
In this section, we highlight the progress,
challenges, and insights to align 2025
strategies, empowering learners and
organizations in an evolving landscape.

What Key Challenges Tested L&D’s

Resilience in 2024? • Addressing Generational Divide:
Generational learning preferences posed
• Adapting to AI Disruption: L&D teams significant challenges in designing
faced challenges integrating AI effectively, inclusive and engaging programs.
relying on outdated metrics instead of
leveraging data-driven performance • Employee Burnout and Digital Fatigue:
insights. Overuse of virtual platforms led to
disengagement and productivity loss,
• Maintaining a Human-Centric Approach: emphasizing the need for balanced
Many employees felt dissatisfied with L&D learning approaches.
programs, highlighting the need for
improved learning experiences and • Measuring Learning ROI and Impact:
retention strategies. L&D leaders faced difficulties linking
learning initiatives to tangible business
• Skills Gaps in a Hybrid World: Young outcomes, necessitating a focus on skill
professionals felt underprepared for application
workplace demands, underscoring the
importance of targeted skill-building
Leadership Challenges in Hybrid
• initiatives.
Environments: Managers faced difficulties But it wasn’t all about challenges.
supporting employee growth, exposing
gaps in leadership development strategies.
What Strategies Drove L&D’s Success
• Evolving Culture Amidst Disruption: in 2024?
Hybrid work environments created
challenges in maintaining strong team • AI-Enhanced Learning: L&D teams
relationships and organizational culture. increasingly embraced AI for digital
learning to boost engagement and
support effective skill development.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 5
A Year in Review – Reflecting
on 2024

Not only did L&D make progress,

but learners also achieved
significant improvements
throughout the year.

What Key Milestones Did Learners

Reach in 2024?

• Increased Flexibility and Access:

Hybrid and mobile-friendly formats
empowered learners to access content at
their convenience, with a growing
preference for self-paced learning.
• Skill-Focused Learning: Targeted
programs aligned learners with evolving
roles, addressing skill gaps as employees
expressed feeling underprepared for new
challenges.
• Inclusive and Purpose-Driven
• Human-Centric Work Design: Tailored, Learning: Purpose-driven learning
self-paced learning experiences became environments promoted growth and
essential to improve employee well-being, with high-performing
engagement, retention, and satisfaction. organizations driving greater innovation.

• Reshaping Hybrid Learning: Blended • Supporting Multigenerational Needs:

synchronous and asynchronous methods Tailored learning pathways catered to
effectively supported skill development, diverse age groups, with a strong
particularly in addressing ESG-related preference for skill-based learning,
training needs. particularly among Gen Z.

• Leadership Development: Microlearning

emerged as a key strategy for delivering
efficient and impactful leadership training While 2024 Brought Both Positive
in hybrid work settings. Advancements and Challenges, What
Obstacles did Businesses Have to Navigate?
• Inclusive Learning Programs: Expanding
training to include diverse skill-building • Underestimating the Hybrid Transition:
opportunities became a priority to meet Despite employee preference for hybrid
evolving employee expectations. work, many businesses lacked clear L&D
strategies, hindering engagement.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 6
A Year in Review – Reflecting
on 2024

• AI Oversight: Insufficient governance led For L&D Teams:

to a high failure rate in AI projects,
particularly during the prototype phase. • Leverage AI to ensure inclusivity
(Gartner's 2024 HR Technology Survey).
• Cultural Disruption: Remote work
weakened organizational culture, with • Focus on blended learning acceleration
0
many executives noting a negative impact models mixing in-person, virtual, and
on employee morale. asynchronous learning.
• Skill Gaps: While upskilling was a priority • Prioritize soft skills development,
for many L&D teams, most organizations focusing on emotional intelligence and
were unprepared to effectively address collaboration as AI automates technical
these needs. tasks.
• Foster continuous learning, driving 46%
greater market agility (Deloitte's 2024
Summarizing Key Lessons From 2024: Global Human Capital Trends Report).

For Learners:
• Embrace AI fluency and critical
Hereon
thinking, with 67% of learners preferring
tech-enabled learning (LinkedIn's 2024
Workplace Learning Report). As organizations reflect on 2024, embracing
agile, inclusive L&D strategies will prepare
• Focus on hybrid skill development to businesses for the evolving workforce
stay relevant. demands of 2025 and beyond.
• Invest in stackable credentials for career
growth as 78% of employees prefer
micro-certifications over degrees (EdX
2024 Report).

For Businesses:
• Align talent with skills-based strategies,
as 79% of organizations prioritize
reskilling (PwC's 2024 Global Workforce
Survey).
• Focus on skills-based hiring, internal
reskilling, and promotions; 76% of
companies now prioritize this (LinkedIn's
2024 Workplace Learning Report).
• Invest in culture-tech balance to
enhance employee experience and
productivity.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 7
Section 2
Core Elements of a Transformative
2025 L&D Strategy

8
Core Elements of a
Transformative 2025 L&D Strategy

Amid workforce shifts, 2025 demands Culture and Sustainability

L&D transformation, with 73% investing
in technology to integrate AI, design, 6. Sustainable Cultures: Prioritize
and culture for growth (Brandon Hall psychological safety (63%), learner
Group HCM Outlook 2025). experiences (62%), and well-being (48%)
for resilience and engagement (Brandon
What are the critical focus areas shaping Hall Group ).
L&D strategies in 2025?
7. ESG Alignment: Embed eco-conscious
principles in learning to foster eco-
Technology-Driven Learning conscious mindsets and drive green
initiatives, with 45% of L&D teams
1. AI Integration: Use AI to personalize driving sustainability goals (Training
learning and amplify human skills like Industry 2024).
creativity and empathy, as 90% of
organizations anticipate AI’s major 8. Social Learning Platforms: Implement
impact (Brandon Hall Group ). these to foster peer-to-peer
collaboration, enhancing engagement;
• AI-driven learning paths 70% of L&D teams plan adoption
• AI coaching bots (LinkedIn Learning, 2024).

• AI for content delivery

2. Hybrid Learning Models: Ensure high-
impact, flexible learning as 75% of large
enterprises adopt hybrid approaches
(Learning Revolution study).
3. Immersive Learning: Leverage AR/VR
for immersive training, enhancing
engagement and skill retention; 40% of
L&D teams plan adoption by 2025 (PwC,
2024).

Skills and Workforce Development

4. Skills-First Approach: Focus on

adaptability and emotional intelligence
with continuous skill evolution
frameworks to navigate volatility.
5. Staff Augmentation: Use on-demand
talent (54%) to address skill gaps and
ensure agility in dynamic markets
(Manpower Workforce Resources 2024).

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 9
Core Elements of a
Transformative 2025 L&D Strategy

Business Outcomes
Success in 2025 will depend on aligning
learning strategies with organizational goals
9. Outcome-Based Learning: Tie learning
and prioritizing human-centric development.
to business metrics like customer
relations (77% improvement) and The following section outlines key trends
revenue growth (36%) with predictive that will drive this transformation, offering
analytics (Brandon Hall Group ). insights into how L&D strategies must
evolve.
10. Multigenerational Engagement:
Blend formal (38%), informal (29%), and
experiential (33%) learning to cater to
diverse generational preferences
(Unboxed Technology 2024).
11. Real-time Analytics: Track learner
progress against organizational
performance and expand metrics to
customer satisfaction (instead of mere
customer relations), operational
efficiency, and revenue growth.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 10
Section 3
L&D Trends 2025

11
L&D Trends 2025

Leveraging AI in LearnTech for

Strategic Impact

3.1.1 EI in the age of AI

Introduction

In 2025, skill-based organizations will lean on AI lies in preserving human connection. The shift
to address the pressing need for lies in integrating emotional intelligence (EI) with
hyperpersonalized learning and rapid skill AI, addressing the challenge of keeping
development. AI’s ability to analyze data and technology-driven learning meaningful.
provide real-time, tailored support through virtual
assistants is transforming L&D, but the challenge

How is your organization currently

using AI to enhance L&D initiatives?
A – 22%
1. Personalizing learning journeys
B – 24%
2. Automating content creation and D – 35%
delivery
C – 20%
3. Driving insights with AI analytics
4. Building the foundation for AI
adoption

Source: Independent Survey by EI A B C D

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 12
Leveraging AI in LearnTech for Strategic Impact

2. AI-Powered Learning Analytics

“When developing your action plan, it's
• AI-powered learning analytics will evolve
key to figure out how AI can help bridge
into predictive tools, identifying skill gaps,
tech gaps and streamline processes. It's
recommending interventions, and
crucial to emphasize the human element
forecasting future needs, with LXPs driving
and train teams to ethically leverage AI to
these initiatives.
enrich learning experiences rather than
treat this emerging technology as a • EI’s NexGen ROI model leverages these
talent replacement.” analytics to demonstrate measurable
business impact, fostering continuous
– Christoper Pappas, Founder, eLearning
improvement through real-time insights
Industry
into learners’ emotional and cognitive
states.

The Solution 3. AI-Powered Chatbots and Assistants

How should you design learning ecosystems • By 2025, AI chatbots will provide
that harness AI’s precision while preserving personalized, empathetic learning
the empathy needed to make skill support, accelerating skill acquisition
development both effective and deeply while adapting to learners’ needs and
engaging? emotions.
• EI predicts that such emotionally
Here are four key tracks EI recommends
intelligent support systems (let’s not call
focusing upon:
them bots anymore, yes?) will redefine
on-the-job learning, blending efficiency
1. Hyperpersonalized Learning
with humanity, with deployments
projected to grow 160% in two years
• AI-driven learning will redefine (source: Hyperspace).
personalization, dynamically adapting
pathways to learner needs, driving right-
skilling, cross-skilling, and upskilling.
4. AI for Quick Content and Solution
• At EI, we foresee hyperpersonalization Generation
enabling LIFOW and creating human-
centric environments where technology
• AI will revolutionize L&D content creation,
seamlessly supports skill-competency
automating tasks with unmatched speed
development.
and efficiency.
• Gartner predicts 90% of content
consumers will become creators, with AI
streamlining production while EI predicts
that emotionally engaging, relatable
solutions will ensure learning remains
predictable.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 13
Leveraging AI in LearnTech for Strategic Impact

The Action
In 2025 and beyond, the success of learning and transformative learning experiences for
development initiatives will hinge on a your workforce.
harmonious integration of AI and EI. Embrace
AI-powered tools and pair them with emotionally Explore EI’s solutions to combine cutting-edge AI
intelligent strategies to deliver hyper with emotional intelligence for impactful L&D
personalized, empathetic, and outcomes and redefine the future of learning!

Insights

Webinar Recording: AI and Engagement for a Multigenerational Workforce

Article: Leveraging Conversational AI Role Play in L&D
Article: Accelerating Learning Delivery: Scalable Strategies with AI and Rapid eLearning Development

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 14
Leveraging AI in LearnTech for Strategic Impact

3.1.2 Integration of Immersive Technologies

Introduction
In 2024, growing workforce demands and rapid training. High-stakes industries, such as
technological advancements posed significant healthcare and manufacturing, emphasized
challenges for L&D teams, including widening wearable-free immersive technologies to
skill gaps, diverse learner needs, and shifting enhance experiential learning, enabling efficient
business priorities. Organizations increasingly upskilling and reskilling to future-proof their
adopted VR, AR, and AI-powered solutions to workforce.
deliver personalized, scalable, and cost-effective

What AI-driven innovations are

you most looking forward to
seeing in L&D?
40
1. Adaptive learning systems 39%
30
2. AI-powered chatbots
28%
20 24%
3. Generative AI for content creation
10
4. AI for Immersive Learning
9%
0
Source: Independent Survey by EI A B C D

The Solution
How can organizations bridge skill gaps and
1. Personalized Learning Evolution:
future-proof their workforce in the coming
year? By embracing immersive technologies AI will enable hyper-personalized learning
and AI-driven solutions. paths, boosting engagement by 47%
Here are two major recommendations from EI (McKinsey), while predictive AI anticipates
that should be adopted. and addresses future skill gaps to accelerate
mastery and improve outcomes.

1. Merging AI with Immersive Learning

Experiences 2. Immersive Simulations at Scale:
EI predicts that AI and immersive tech will AI-powered VR/AR will enable scalable, real-
redefine L&D in 2025, aligning with evolving world learning, helping organizations retain
workforce goals while tying into our NexGen 75% of skills (Brandon Hall Group). Immersive,
ROI model. wearable-free tech will enhance accessibility,
focusing on technical, leadership, and
decision-making skills (“learning by doing”).

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 15
Leveraging AI in LearnTech for Strategic Impact

3. Strategic Analytics for Decision making:

AI-driven analytics will offer prescriptive

insights, boosting efficiency by 30%
(Deloitte), helping L&D teams align training
with measurable outcomes and strategic
workforce planning in 2025.

2. Immersive Learning Without Wearables

In 2025, wearable-free AR, VR, and 3D
simulations will transform training, with
healthcare and retail leveraging browser-
based solutions for scalable, cost-effective,
and accessible learning, seamlessly
integrating into global ecosystems.

1. Accessibility for All:

Web-based immersive experiences will

enable accessible, cost-effective training on
laptops, tablets, and smartphones, eliminating
the need for expensive hardware.

2. Next-Level Scalability: 3. Enhanced Interactivity:

AI-driven environments with adaptive
Browser-based platforms will drive global
hotspots and scenario branching will make
rollouts, reduce training costs, and enhance
learners 4x faster and 275% more confident
deployment efficiency by 30% Source:
(PwC).
Deloitte).

The Action
For 2025, the challenge isn’t adoption—it’s interactivity to deliver truly transformative
optimization. Organizations must leverage these experiences.
advancements to stay agile, scalable, and Refer to our range of AI and immersive learning
future-ready. The year will push the boundaries assets to equip your teams with the right
of immersive learning, combining scalability and strategies,

Transforming Workforce Learning with Immersive Technologies

Leveraging Conversational AI Role Play in L&D
From Theory to Practice: Using Immersive Learning to Drive Experiential Learning
Simulations as the Catalyst for Rapid Skill Mastery

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 16
L&D Trends 2025

Supporting a Multigenerational Workforce

Introduction

The challenge in 2025 is designing learning preferences and needs to drive meaningful,
experiences that are adaptable and inclusive, impactful development across the workforce.
engaging four distinct generations with diverse

How is your organization preparing

to meet the learning needs of a
40
multigenerational workforce?
35
A. Expanding diverse content formats
30
B. Developing culturally adaptive and
accessible learning experiences 25

C. Designing personalized, role-specific 20

learning paths
D. Leveraging inclusive, tech-enabled 15
environments to engage all
generations 10

Source: Independent Survey by EI A B C D

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 17
Supporting a Multigenerational Workforce

The Solution

Inclusive and Adaptable Learning Design

Strategies

1. Renaissance of Blended Learning

Blended learning has resurfaced as a powerful

approach by seamlessly integrating diverse
modalities-videos, eLearning modules, and
hands-on workshops, boosting engagement,
retention, and flexibility for a multigenerational
workforce.

What Generation Z wants is both

immersive and interactive learning
content. While they might be digital
natives and favor short-form learning
videos, they also enjoy cohort-based
learning, which means sharing ideas
with peers and validating one another.
3. NexGen Microlearning (Nano Learning)
- Michael Rochelle, CSO and principal
analyst, Brandon Hall Group Short, targeted content, like reel-style short
videos, flashcards, and infographics, appeals
to all generations, offering fast, actionable
insights that fit seamlessly into daily routines,
powering LIFOW.
EI calls this Blended 3.0, and what you end up
with is a recipe for success!

2. Growing demand for mobile learning Baby Boomers have demonstrated

resilience in adapting to new
With 68% of employees preferring mobile technologies, evolving from traditional
learning, it offers flexibility, accessibility, and learners to embrace modern tools like
personalized experiences for all generations. digital collaboration platforms and
With learning-on-the-go taking a whole new strategies.
dimension, EI predicts new-age mobile
learning frameworks becoming a game – Josh Bersin
changer.

EI recommends weaving these actionable, short

snippets of content in mere seconds!

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 18
Supporting a Multigenerational Workforce

The Solution

4. Micro games/Gamelets The Action

One of EI’s most-recommended strategies
Embrace generational diversity in learning
include 10–15-minute game-based activities
design. Unlock collaboration and innovation
to reinforce skills and concepts, making
by tailoring programs for all generations. Build
learning interactive and engaging across
a culture of respect and value from day one.
generational lines.

5. Immersive or Hybrid Models Read More

A strong combination of AR, VR, and 3D
L&D Playbook for Multigenerational Learning
deliver realistic, interactive learning
experiences that bridge performance gaps Advanced Learning Strategies for
and accelerate skill application at the same Multigenerational Workforce
time. EI foresees this to be the cutting-edge
change in bridging generational gaps. Role of AI Within Generational Learning

6. Multi-modal/Microlearning Approach

With studies showing that multi-modal

learning increases retention by up to 60%, EI
recommends combining text (Read), audio
(Listen), video (Watch), and 24 interactive
learning formats (Learn) to enhance
engagement and drive effective learning
outcomes for diverse audiences.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 19
L&D Trends 2025

Building a Skills-First Workforce with

a Human-centric Approach

Introduction • Upskilling for Agility: Address the

evolving job landscape by prioritizing
The rise of remote and hybrid work, coupled upskilling and reskilling, enabling workforce
with automation, has exposed gaps in adaptability to new roles and demands, as
traditional job roles, emphasizing the need for highlighted by WEF.
a skills-first, human-centric workforce. In 2025
• Modernizing Learning Content: Leverage
and beyond, success will depend on balancing
AR, VR, gamification, and simulations to
emerging technologies with human-centric
refresh courses, especially to cater to
learning approaches to drive agility and
millennials and Gen Z learners.
talent alignment.
• Customer Experience (CX) Training:
Strengthen soft skills via role plays and
The Solution
simulations to boost customer satisfaction
and loyalty. This would be crucial in
With 85 million jobs potentially displaced by industries like healthcare and retail.
automation by 2025 (World Economic Forum),
EI recommends that addressing skill gaps • Leadership Development & Succession
is critical. Planning: Invest in mentoring, talent
assessments, managing remote, hybrid,
Here are potential enablers that should be able and distributed teams, and rotational
to assist L&D teams: assignments to reduce attrition and build
leadership pipelines.

• Skills-Based Talent Management: Bridge • AI-Driven Skill Development: Leverage AI

skill gaps from automation and evolving and the growing scope of Gen AI for skill
roles by promoting continuous upskilling. gap analysis and personalized learning,
This should help align 94% of employees enhancing workforce agility and
with organizational goals as per the World adaptability by 60% (Gartner, 2024 HR
Economic Forum (WEF), 2024. Technology Survey).

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 20
Building a Skills-First Workforce with
a Human-centric Approach

• Digital Literacy & AI Fluency: Train • Wellness Training: Offer mental health
employees in emerging tech like AI to and stress management programs to
enhance productivity and innovation. improve job satisfaction and retention,
addressing burnout rates that affect 23% of
• Diverse Learning Modalities: Adopt employees (Gallup, 2024).
blended learning for flexibility. Use hybrid
models to improve retention rates by 30% • Cultural Diversity Training: Design global
(Training Industry, 2024 Annual Report). learning experiences that enhance cross-
cultural communication, increasing
• Data Literacy for Strategic Decisions: teamwork effectiveness.
Equip employees with data skills to drive
informed, impactful decisions, enhancing • Culturally Adaptive Programs: Develop
organizational performance and multi-language and culturally tailored
competitiveness. training to ensure inclusivity and boost
global team performance.
• Emerging Workforce Challenges: Enable
knowledge transfer via mentorship (large • Soft Skills for Digital Success: Prioritize
retiring workforce), and drive upskilling, creativity and critical thinking to empower
reskilling, and cross-skilling to adapt to employees to navigate digital
evolving roles and automation. transformation and solve complex
challenges.
• Green Skills Training: Integrate
Simultaneously, EI recommends prioritizing
sustainability-focused learning to equip
human-centric skills by tailoring solutions to
employees with green skills, supporting
meet audience needs.
eco-friendly practices and the growth of
How do we make this work? The strategies sustainability-driven roles.
outlined offer the perfect approach to
creating the right balance.

The Action
• Developing Emotional Intelligence:
Equip leaders with empathy and
communication skills to enhance Ready to build a future-ready, skills-first
engagement. Studies show that workforce? Explore our range of learning
emotional intelligence training boosts assets designed for 2025 and beyond.
leadership effectiveness by 48% Read More
(Forbes, 2024).
Simulations as the Catalyst for Rapid Skill
• Diversity, Equity & Inclusion (DE&I): Mastery
Implement mandatory DE&I training and
augment with neurodiverse training to Skilling Without Work Disruption: Enabling
reduce workplace discrimination, Learning in the Flow of Work
ensuring a respectful and productive
How to Drive Effective Skills Development and
work environment.
Right-Skilling in Organization

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 21
L&D Trends 2025

Fostering a Culture of Continuous Learning

Introduction

In the upcoming year, businesses are likely to learning, advanced technologies, and flexible
face the challenge of ensuring teams remain content delivery to drive performance and
engaged, agile, and aligned with evolving growth.
priorities. This would require continuous

How is your organization using

technology to enable always-on
learning environments? 40

35
A. Using AI for personalized learning
paths 30

B. Leveraging LXPs for on-demand 25

content access
20
C. Embedding microlearning into
productivity tools
15
D. Utilizing analytics to track and
optimize engagement 10

Source: Independent Survey by EI

A B C D

A B C D

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 22
Fostering a Culture of Continuous Learning

The Solution

To stay ahead of the curve, EI recommends embracing flexible, learner-centric delivery

building a culture of continuous learning, models.

1. Flexible Content Delivery 3. Self-Directed & Collaborative Learning

With 89% of workers desiring training Encouraging employees to set their own
available anytime and anywhere, offering learning goals and choose relevant paths will
flexible, learner-centric content delivery is help foster a culture of continuous
essential (Devlin Peck). development (TalentLMS).

2. Learning in the Flow of Work (LIFOW) 4. Technology & Analytics

Embed learning directly into tasks, ensuring Utilizing LXPs and analytics provides
relevance and real-time application to boost personalized, real-time insights will enhance
employee productivity by 25% and increase learning experiences and support continuous
skill application rates by 20% (Elearning improvement (Training Industry).
Industry).

The Action

Drive growth and engagement by building Learning Culture eBook. To gauge the impact of
a strong learning culture. Discover the LIFOW on employee productivity and
solution with EI. performance, refer to this article.
For deeper insights, explore our eBook on
Learning in the Flow of Work and our

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 23
L&D Trends 2025

Measuring and Demonstrating Impact

Introduction

In 2024, learning measurement saw a shift AI-powered learning analytics to provide

toward data-driven insights and strategic predictive insights and focusing on skills and
alignment, helping organizations link learning talent management to address workforce
to business outcomes. However, 2025 needs, ensuring measurable impact and
demands a more refined approach—integrating sustained organizational growth.

What role do you think AI-powered

analytics will play in improving the
measurement of training A – 22%
effectiveness? D – 35%

A. Automating data collection and

reporting
B. Providing predictive insights on
learner success
C. Enabling real-time adjustments to
learning strategies
B – 24%
D. Identifying gaps and trends to refine
training programs C – 20%

Source: Independent Survey by EI A B C D

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 24
Measuring and Demonstrating Impact

The Solution

EI’s NexGen ROI Framework is set to redefine The model is predicted to evolve,
talent management by seamlessly integrating incorporating advancements such as:
AI-powered learning analytics, driving
measurable impact and workforce agility.

1. Evolving Strategic Alignment 3. Integrated Talent Growth

The NexGen ROI model will adapt to ensure By linking performance metrics with
deeper alignment of learning initiatives with personalized learning paths, the framework
talent management goals, addressing the 89% will help organizations future-proof their
of organizations prioritizing measurable workforce against evolving roles, crucial as
business outcomes (LinkedIn, 2024). 85% of jobs transform due to automation
(WEF).

2. Enhanced AI-Driven Insights 4. Continuous Skill Adaptation

AI-powered analytics will evolve to provide NexGen ROI will foster dynamic learning
granular skill gap analyses, predictive ecosystems, enabling employees to stay
workforce trends, and real-time impact ahead in skills and career development
measurement, improving learning ROI by 60% through adaptive AI-driven learning paths.
(Gartner, 2024).

The Action

Elevate your talent strategy with EI’s NexGen NexGen ROI: A New Paradigm to Learning
ROI model in 2025 and beyond. Impact Measurement
Refer to our learning assets to adopt Prove or Perish: Why L&D Must Master ROI
actionable insights that ensure workforce Measurement
agility, close skill gaps, and drive measurable
impact aligned with your business goals. Leveraging AI for Effective L&D Measurement

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 25
L&D Trends 2025

Sustainability Practices

Introduction

In 2024, L&D began aligning with sustainability accelerate efforts, driving ESG impact through
goals, emphasizing green skills and operational targeted training and sustainable learning
practices. However, with increasing ecosystems.
environmental challenges and regulatory
demands, 2025 requires L&D teams to

What role does ESG-focused training

play in shaping your organization’s
learning strategy?
30
A. Aligning learning with corporate
27%
sustainability goals
25 25% 25%
B. Educating employees on ESG
23%
principles and practices
20
C. Embedding ESG into leadership
and decision-making programs
15
D. Prioritizing ESG awareness across
all organizational levels 10

Source: Independent Survey by EI A B C D

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 26
Sustainability Practices

2. Growing Significance of ESG/Business

Sustainability Training
"Through strategic corporate training,
L&D teams play a vital role in
• Embed green themes like carbon
organizational sustainability by
accounting and energy optimization into
developing leaders who champion
training programs.
environmental initiatives, embedding
green policies into workplace culture, • Collaborate with experts to co-create
and cultivating an environmentally industry-specific content, addressing the
conscious mindset across all levels. By 94% of organizations reporting ESG skill
integrating sustainability themes gaps (ManpowerGroup).
throughout the learning journey, L&D
ensures environmental responsibility • Combine formal training, microlearning,
becomes part of the company’s DNA." and expert insights to bridge these gaps
effectively.
- Michael Rochelle, Co-Founder,
Brandon Hall Group
3. Future-Proofing Training

• Adopt modular design for easy updates,

keeping training content evergreen without
The Solution the need for complete overhauls.

EI recommends and sees potential in a few key • Leverage AI platforms for real-time
strategies that will be essential. feedback and personalized learning paths,
enhancing learning agility by 60%
(LinkedIn).
1. Resilience and Adaptability Training
• Transition to scalable digital solutions,
• Equip employees with key skills like reducing environmental impact.
resilience and adaptability to handle
disruptions, identified by McKinsey as
critical for future success. 4. Green Learning Operations

• Integrate emotional intelligence (EI) into • Go fully digital to reduce costs and carbon
learning programs to boost engagement footprints.
and performance, creating safe zones for
skill practice. • Use cloud-based and energy-efficient tools
to optimize delivery.
• Use AI-driven platforms to personalize
learning and provide on-demand support, • Incorporate immersive technologies and
increasing learning effectiveness by simulations for resource-efficient, targeted
40% (Gartner). learning.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 27
Sustainability Practices

The Action

Align L&D strategies with sustainability to build a Read More

resilient, eco-conscious workforce.
Emotional Intelligence and Workplace
Reach out to EI for insights to adopt green skills Learning
in learning design and development.
Rethinking the L&D Operating Model: Aligning
Strategy, Talent, and Technology

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 28
L&D Trends 2025

Staff Augmentation in L&D

Introduction

2024 saw L&D teams facing an uphill battle— demand for specialized knowledge to meet
struggling to keep up with rapid technological unique learning needs, all while reducing the
changes, tight project timelines, and the growing long-term commitment of permanent hires.

Is your organization exploring staff

augmentation to enhance the
diversity of your L&D team’s
perspectives and skills? A 29% 36%

A. Yes, we actively use staff

augmentation for diverse B 21%
methodologies
B. We are planning to explore this in the
near future C 27%

C. Not yet, but it’s under consideration

D. No, we rely solely on internal 23%
D 11%
expertise

10 20 30 40
Source: Independent Survey by EI

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 29
Staff Augmentation in L&D

1. Access Specialized Expertise

On-demand L&D talent is like having a • Leverage rapid scaling with external talent
Swiss Army knife for scaling – instantly in instructional design, learning
deployable, versatile, and equipped to technologies, and design/development.
handle any skills gap. It gives
organizations the flexibility to expand • Address specific needs like global training
capacity through reliable partners rollouts or new LMS launches, reducing
without missing a beat. time-to-deployment by 40% (Gartner,
2023).
- Archana Jayaraj, COO, EI Powered
by MPS
2. Drive Innovation with Emerging
Technologies

• Integrate VR, AI, and other cutting-edge

The Solution tools with niche experts, like EI’s immersive
learning unit - MPS Europa, as 63% of L&D
While staff augmentation addressed immediate professionals plan to use VR in training by
challenges in 2024, EI projecting key measures 2025 (Brandon Hall Group, 2024).
that L&D must adopt to scale and innovate the
model in 2025 for long-term impact. • Enhance learner engagement and retention
through immersive technologies.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 30
Staff Augmentation in L&D

3. Foster Diversity and Global Insights 4. Boost Agility and Adaptability

• Leverage external talent to bring diverse • Scale resources quickly to meet evolving
perspectives into instructional design, organizational needs and project timelines.
including neuro-diverse learning and • Access niche expertise to implement
insights into global learning trends that can cutting-edge training methods and drive
improve learner engagement. innovation.
• Improve training outcomes by 30% through
globally resonant, inclusive strategies
(LinkedIn, 2023).

The Action

Bridge talent gaps and scale your L&D team. To deepen your understanding of how to
Explore how EI can help you through their leverage staff augmentation in L&D, explore
‘Single Partner of Choice for L&D our in-depth article on Enabling a Flexible
Transformation’ approach. Talent Strategy in L&D Through Staff
Augmentation.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 31
L&D Trends 2025

Operational Excellence in L&D

Introduction

As organizations grapple with rapid Industry Report, U.S. training expenditures saw
technological advancements, economic a 3.7% decline, indicating tighter budgets and
uncertainties, and growing skill gaps, L&D the need for operational efficiency.
teams are tasked with delivering Concurrently, learners demand more engaging,
measurable impact, often with limited personalized, and flexible experiences, pushing
resources. According to the 2024 Training L&D teams to rethink their strategies.

What role does process

standardization play in improving
the efficiency of your L&D
operations? 30

A. Ensures consistency across 29% 27%

training programs 25

B. Speeds up content creation and 21%

23%

delivery 20

C. Reduces redundancy and

operational inefficiencies 15

D. Enables better alignment with

business objectives 10

A B C D

Source: Independent Survey by EI

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 32
Operational Excellence in L&D

The Solution 4. Unified Learning Ecosystems

Unified learning ecosystems, integrating

To address this demand, EI proposes that
platforms like LMS, LXP, and HR tools, will play
L&D teams must evolve into Organizational
a key role here, and can enable organizations
Growth Accelerators, addressing skills gaps
to reduce training delivery time by 20-30%
in real time while preparing the workforce for
while improving employee engagement and
future disruptions.
performance (Source: Josh Bersin’s Corporate
But how you say? Here are five strategic Learning Report).
levers EI recommends.

1. Right-Skilling for Real Impact

A Chief Learning Officer report revealed 45%

of employees feel training doesn’t meet their
needs. This highlights the need for
right-skilling—equipping employees with
essential skills—and adopting agile, iterative
design to quickly adapt training to shifting
business priorities.

2. Immersive Technology for Skill Building

Immersive technologies like Virtual Reality
(VR) and Augmented Reality (AR) are
becoming increasingly impactful particularly in
high-risk industries. PwC’s study shows
VR-trained learners have 275% more
confidence, while AI-driven platforms
personalize learning, track performance,
learning patterns, and behaviours to enable
continuous, data-driven improvements.

3. Smart Strategies for Scalable Learning

L&D teams can implement high-impact

solutions with optimal resources by using
modular learning formats like microlearning for
content reusability and retention (Source:
Brandon Hall Group). AI can automate content
creation while Open Educational Resources
(OERs), team- forums, and blended
learning approaches enhance effectiveness
supported by a structured governance
model to align with priorities.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 33
Operational Excellence in L&D

5. Cross-Functional Collaboration The Action

By 2025, 50% of all employees will need Embracing strategic agility, continuous
reskilling, with 40% of core skills expected to upskilling, and cross-functional
change (Source: World Economic Forum). EI collaboration will position L&D teams as
predicts that L&D teams must future-proof enablers of future-ready workforces while
skills, collaborate with HR, IT, and business achieving operational excellence in this year.
units, and align training with evolving According to Deloitte, organizations with
organizational priorities. strong learning cultures are 46% more likely to
be first to market and experience 37% greater
employee productivity.
For more actionable insights on aligning your
L&D operating model with business strategies
and delivering measurable impact, dive into
EI’s Rethinking the L&D Operating Model
eBook!

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 34
Section 4
eLearning Trends (Content
Development Trends)

35
eLearning Trends (Content
Development Trends)

1. NexGen Microlearning
In 2025, modernizing learning content is
mission-critical. • Nano-Learning Push Notifications:
Mobile alerts will deliver concise learning
EI introduces the "Power of 10 Framework” as moments to reinforce knowledge.
a strategic blueprint to drive the imperative
modernization of learning content.

1. AI-Driven Content Development

AI tools will redefine content creation,

enabling rapid development and
hyper-personalized learning experiences:
• Dynamic Content Generation:
AI will automate the creation of quizzes,
simulations, and microlearning modules,
significantly reducing development time.
• Hyper-Personalization: AI will tailor
learning paths based on individual
performance, preferences, and goals,
ensuring higher engagement and impact.
• Predictive Learning Analytics:
AI-driven insights will predict learner
needs, enabling proactive content
adjustments and improved learning 3. NexGen Gamification
outcomes.
Gamification strategies will focus on
fostering deeper engagement and
inclusivity:
2. NexGen Microlearning • Meta-Learning Games: Short games will
combine skill-building with reflection,
Microlearning will evolve into a precision- encouraging long-term learning retention.
targeted approach, catering to specific
learner needs: • Gamified Adaptive Paths: AI-powered
gamification will customize challenges
• Skill-Focused Nuggets: Task-specific based on individual performance levels.
modules will address real-time skill gaps.
• Universal Design for Gamification:
• Scenario-Rich Interactions: Short, Games will be designed to include
interactive scenarios will enhance cultural nuances and accessibility
application and decision-making skills. features for global learners.

36
L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 36
eLearning Trends (Content
Development Trends)

4. Blended Learning 3.0

• 360° Learning Environments:
Blended learning models will adapt to hybrid Interactive virtual spaces will create
and flexible workplace needs: hyper-real settings for advanced
simulations.
• Dynamic Blended Models: Seamless
integration of synchronous,
asynchronous, and experiential learning
will offer tailored hybrid experiences. 6. Accessibility and Inclusion

• Augmented Immersion: Augmented Inclusivity will become a cornerstone of

reality and gamified elements will content design:
enhance blended learning tracks, making
them more engaging and interactive. • Equity-Driven Content Design:
Content will be designed to reflect cultural,
regional, physical, and linguistic diversity.
• AI-Assisted Accessibility:
5. Immersive Content Creation Real-time captions, translations, and
voice-to-text features will make learning
Immersive technologies will dominate
universally accessible.
experiential learning in 2025:
• Inclusive Narratives:
• Multi-Sensory Simulations:
Scenarios and examples will eliminate
VR and AR will combine with haptics for
bias, ensuring global resonance.
realistic, tactile training experiences.
• On-Demand Immersion:
Gearless simulations will enable learners
to access advanced experiences from 7. EdTech Evolution
any device.
EdTech will drive innovation and scalability in
content development:

• Intelligent Content Platforms:

Platforms will use AI to recommend,
update, and curate content in real time.
• Cloud-Based Content Hubs:
Centralized platforms will enable seamless
collaboration and updates for global
teams.
• Extended Reality (XR):
XR technologies will merge VR, AR, and
MR for advanced collaborative learning
experiences.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 37
eLearning Trends (Content
Development Trends)

8. Data-Driven Content Refinement 10. Adaptive Learning Ecosystems

Data insights will enable continuous content • AI-Powered Skill Mapping:

optimization: Systems will dynamically identify skill
• Behavioral Analytics: gaps and recommend tailored learning
Engagement heatmaps will inform paths to address individual and team
content refinement and delivery needs.
strategies. • Continuous Learning Journeys:
Platforms will enable seamless
• Impact Alignment:
progression through personalized
Content will align with KPIs and business
microlearning, formal training, and
goals, ensuring relevance and ROI.
experiential activities.
• Contextualized Learning:
9. Social and Collaborative Learning Adaptive tools will provide real-time
resources based on employees’ roles,
Social learning will foster collective growth projects, and immediate challenges,
and engagement: ensuring relevance and efficiency.

• Crowdsourced Learning Content:

Peer-generated insights will enrich training As workforce demands evolve, outdated
modules with diverse perspectives. courses risk irrelevance. Refreshing them will
• Collaborative Gamified Challenges: ensure alignment with emerging skills,
Team-based activities will enhance group cutting-edge technologies, and diverse
problem-solving skills. needs, fostering engagement, agility, and
long-term impact.
• Embedded Social Ecosystems: Forums,
real-time Q&A, and polls will make content
more interactive and engaging.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 38
Parting Thoughts

As we navigate the dynamic L&D landscape, the future belongs to those who blend
innovation with human-centric strategies. By fostering agile, skills-first workforces, we
can empower individuals and organizations to thrive amidst change.

Let’s champion the shift toward transformative learning, shaping a future where
continuous growth and adaptability are the cornerstones of success.

39
L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 39
Authors and Contributors

Archana Jayaraj
Chief Operating Officer
Archana Jayaraj leads EI’s global operations with a focus on process
excellence and driving revenue growth. With over 16 years of experience in
strategic leadership and skill development, she has played a pivotal role in
closing skill gaps and pioneering innovative solutions in the talent and learning
space, enabling organizations to stay ahead in the competitive landscape.

Soma Bhaduri
Global Head of Instructional Design
With over 20 years of experience, Soma is a seasoned leader in learning and
performance consulting, specializing in global strategies, workforce
enablement, and performance ecosystems to maximize ROI and drive
organizational success.

Rohini Gupta
Head of Content
Rohini is a thought leader with 20+ years of experience in instructional
strategy, experiential learning, and content development. At EI, she drives
strategic learning initiatives and designs impactful content solutions for
high-profile projects.

George Oommen
VP, Operations
George Oommen leads EI’s delivery and operations. With over 20 years of
experience in the learning solutions and delivery leadership roles, he focuses
on improving operational efficiency and delivery excellence.

Henrique Taborda
Head of Immersive Learning
Henrique specializes in immersive learning solutions using VR, AR, and MR for
corporate training. With extensive experience in creating scalable programs,
he drives workforce performance and engagement, leveraging innovative
technology to deliver measurable results.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 40
Authors and Contributors

Darren Patel
Senior Manager, Instructional Design
Darren is an experienced content manager with nearly 10 years of experience
as an Instructional Designer after transitioning from a career across domains
such as training, MIS, and technical support. He’s passionate about delivering
innovative designs and gamified solutions across multiple portfolios.

Sudeshna Sinha
Associate Director, Instructional Design
Sudeshna is a seasoned L&D Consultant with over 14 years of experience in
designing and delivering high-impact learning solutions across diverse
industries. Her expertise spans a wide range, enabling her to bring unique
insights into the challenges facing today's L&D professionals. Sudeshna is
passionate about creating engaging learning experiences that drive employee
development and contribute to organizational success.

Abilasha Veeraraghavan
Learning Design Architect
Abilasha is a Learning Design Architect who blends creativity with strategic
thinking to create inclusive and impactful learning experiences. With 7 years
of experience across a variety of learning modalities, her focus is on crafting
experiences that not only educate but also supports the emotional well-being
of learners.

Dr. Gagandeep Kaur

Senior Director, Instructional Design
Gagan has extensive experience in strategizing and leading the design,
development, and delivery of workforce learning solutions. A Ph.D. in learning
design, she specializes in developing engaging, effective, and scalable
learning programs, leveraging advanced instructional design theories and
latest eLearning technologies.

June Kamath
Digital Content Lead
June is a seasoned digital content manager with a decade of experience
driving brand visibility and engagement in the learning space. Known for her
expertise in market insights and team management, she excels in content
strategy and project management, consistently achieving high-level
marketing goals.

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 41
 Our Journey Thus Far
Our Journey Thus Far​

25+ 26+ 700+

GLOBAL LOCATIONS DELIGHTED
SERVICED INDUSTRY CUSTOMERS
VERTICALS

2800+ 2000+
HOURS OF ADVISORY
GLOBAL INTEGRATED TEAM AND CONSULTING
SERVICES

550+ 1M+
GLOBAL AWARDS
AND RANKINGS
HOURS OF
TRANSFORMATIONAL
LEARNING
35+ Languages
EXPERIENCES

280+ BRANDON HALL 6 LEARNX LIVE

AWARDS OVER THE AWARDS OVER THE
LAST 5 YEARS LAST 2 YEARS

50+ RANKINGS FROM 5 RANKINGS

ELEARNING INDUSTRY OVER THE LAST 2
OVER THE LAST YEARS
5 YEARS

42
L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 42
Contact Us

Looking at adopting new

ways to enhance your Learning Strategy?
EI can help you with that and more!
From content development, L&D Advisory and Consulting, to LearnTech, we are
the single source partner of choice for training.

Email: engage@eidesign.net | www.eidesign.net

L&D Trends 2025 - Your Guide to Intelligent Learning Strategies for the Year Ahead 43