SYSVRF2 AIR EVO HP R

GB     

OWNER MANUAL
Thank you very much for purchasing our air conditioner.
Before using your air conditioner, please read this manual carefully and keep it for future reference.

Caution: The heating function of an indoor unit is available only when it is connected to a
cooling & heating outdoor unit.
 If this unit exhibits any abnormal behavior (such as emitting
CONTENTS PAGE smoke) there is danger of serious injury or death. Disconnect
the power supply and contact your dealer or service engineer
IMPORTANT SAFETY INFORMATION.................................................... 1 immediately.
PARTS NAMES...................................................................................... 2
This appliance can be used by children aged from 8 years and
OPERATION AND PERFORMANCE......................................................... 2 above and persons with reduced physical, sensory or mental
TROUBLES AND CAUSES...................................................................... 3 capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning
MALFUNCTION..................................................................................... 4
Button FUNCTION.................................................................................. 5 use of the appliance in a safe way and understand the hazards
involved.
AFTER-SALES SERVICE........................................................................ 8
If sufficient quantity of refrigerant leaks into a room oxygen
levels can fall dangerously low, which can cause serious injury
or death. The refrigerant used in this unit is heavier than air, so
this danger can be greater in basements or other underground
spaces. In the event of refrigerant leakage contact your dealer
or service engineer immediately.

1. IMPORTANT SAFETY INFORMATION Do not use paint, varnish, hair spray, other flammable sprays or
other liquids that may give off flammable fumes/vapor near this
unit, as doing so can cause fire.
To gain full advantage of the unit’s functions and to avoid malfunction
due to mishandling, we recommend that you read this instruction Do not touch the unit with wet or moist hands, as doing so can
manual carefully before use. lead to electric shock.

Take anti-lightning measures in areas subject to thunderstorms.

The precautions described herein are classified as WARNING and
CAUTION. They both contain important information regarding safety. This appliance is intended to be used by expert or trained users
Be sure to observe all precautions without fail. in shops, in light industry and on farms, or for commercial use
by lay persons

WARNING
Failure to follow these instructions properly may result in
personal injury or loss of life. CAUTION

CAUTION
This unit is designed to provide space cooling and/or
Failure to observe these instructions properly may result in space heating in spaces designed for human occupation
property damage or personal injury, which may be serious and should only be used for these purposes. This unit
depending on the circumstances. should not be used to provide refrigeration or cooling for
food, plants, animals, machinery, equipment or artworks.
After reading, keep this manual in convenient place so that you can
refer to it whenever necessary. If the equipment is transferred to a Ask your supplier or installation engineer for guidance
new user, be sure also to hand over the manual. about cleaning the unit. Incorrect cleaning methods can
damage plastic components, which can lead to electric
shock or leakage of water. Disconnect the power supply
WARNING before wiping or dusting the unit, otherwise electric shock
or injury may result. Use a dry or slightly damp cloth only
This unit should only be serviced and maintained by a when wiping or dusting the unit. Do not use a wet cloth,
professional air conditioning service engineer. Incorrect as doing so can lead to electric shock or fire.
servicing or maintenance can cause electric shock, fire or
leakage of water. Contact your dealer for servicing and Do not insert fingers or other objects into the unit’s air
maintenance. inlet or air outlet, as touching the fan can cause injury or
damage equipment.
The appliance must be installed in accordance with national
wiring regulations.
Do not remove the unit’s panel as doing so causes
Ensure that the power supply is disconnected before any danger when the fan is operating at high speed.
servicing or maintenance is carried out.
The fins on the unit’s heat exchanger are sharp and can
Ensure that the unit is properly grounded, otherwise electric cause injury if touched. When the unit is being serviced,
shock or fire may result. Electrical surges (such as those that gloves should be worn or the heat exchanger should be
can be caused by lightning) can damage electrical equipment. covered to prevent injury.
Ensure that suitable surge protectors and circuit breakers are
properly installed, otherwise electric shock or fire may result. After long-term use, check the unit stand and fitting for
damage. If damaged, the unit may fall and result in injury.
When replacing a fuse, ensure that the replacement fuse is of
the correct rating.
Arrange the drain hose to ensure smooth drainage.
Do not attempt to inspect or repair this unit yourself. Engage a Incomplete drainage may cause the building or furniture
professional air conditioning engineer to carry out all servicing to become wet.
and maintenance.

1
 Ensure the air inlet and outlet are not blocked or performance
may suffer or it may activate protection, which will stop the 3. OPERATION AND PERFORMANCE
unit from running.
The cooling and heating operation in a VRF system
In extremely strong winds, please prevent the air from flowing
backwards into the outdoor unit. ● Each indoor unit can be controlled alone. The indoor units in the
same system cannot run cooling and heating at the same time.
Choose an appropriate place where the noise and hot or cold
wind blown out of the outdoor unit will not cause ● Explanation of priority mode operation
inconvenience to your neighbors or affect the growth of an Priority mode can only be set on the master unit. When an indoor
animal or plant. unit is in mode conflict with the outdoor units the unit displays the
mode conflict error.
Do not place appliances that have naked flames under or 1. Auto priority mode (default): In auto priority mode, the
near the unit, as heat from the appliance can damage the outdoor unit will operate in heating priority mode or cooling
unit. priority mode according to the outdoor ambient temperature.

Do not allow children to play near this unit, as doing so risks 2. Heating priority mode:
injury.
a) During cooling operation: If an indoor unit requests
heating, the outdoor units stop and then restart in
This unit should not be operated by children or by adults that
heating mode after 7 minutes. Indoor units requesting
are not capable of operating the unit safely.
heating then start in heating mode and indoor units
requesting cooling display the mode conflict error.
When disposing of this unit, ensure that all applicable
legislation regarding the disposal of refrigerant, oil and other b) During heating operat ion: If an indoor unit requests
materials is adhered to. cooling, the outdoor units ignore the request and
continue to run in heating mode. The indoor unit
Leave the power on for a minimum of 12 hours prior to requesting cooling displays the mode conflict error. If all
running the system to ensure that the crankcase heaters the indoor units requesting heating are later turned off
have heated the compressor oil sufficiently. and one or more indoor units are still requesting cooling,
the outdoor units restart in cooling mode after 7 minutes
and any indoor units requesting cooling then start in
cooling mode.
3. Cooling priority mode:
a) During heating operation: If an indoor unit requests
cooling, the outdoor units stop and then restart in
cooling mode after 7 minutes. Indoor units requesting
cooling then start in cooling mode and indoor units
requesting heating display the mode conflict error.
2. PARTS NAMES 4
4 b) During cooling operation: If an indoor unit requests
heating, the outdoor units ignore the request and
continue to run in cooling mode. The indoor unit
requesting heating displays the mode conflict error. If all
the indoor units requesting cooling are later turned off
1
and one or more indoor units are still requesting heating,
the outdoor units restart in heating mode after 7 minutes
and any indoor units requesting heating then start in
heating mode.
1
4. VIP priority mode or voting priority mode : 63 is the VIP
address. If the VIP indoor unit is operating, the outdoor units
operate in the mode of the VIP indoor unit. Indoor units that
are in a mode different to that of the VIP unit display the mode
conflict error. If there is no unit with address 63 or the unit at
address 63 is in standby, the outdoor units operate in voting
2 priority mode. In voting priority mode, the outdoor units
operate in whichever of heating and cooling modes is being
1 Fig.2-1 requested by the larger number of indoor units.
3
5. Heating only mode : The outdoor units only operate in
1 Air inlets (left, right, rear and front ( 24-32HP ) heating mode. Indoor units requesting heating operate in
2 Refrigerant piping and wiring connection port heating mode. Indoor units requesting cooling or in fan only
mode display the mode conflict error.
3 Fixed foot
4 Air outlet 6. Cooling only mode: The outdoor units only operate in
cooling mode. Indoor units requesting cooling operate in
cooling mode; indoor units in fan only mode operate in fan
NOTE only mode. Indoor units requesting heating display the mode
conflict error.
All pictures in this manual are for explanation purposes only.
They may be slightly different from the air conditioner you
purchased (depend on model).

2
 Explanation of heating operation 4. TROUBLES AND CAUSES
● It may take longer to reach the set temperature for general
heating operation than for cooling operation.

The following operation is performed in order to prevent the CAUTION

heating capacity from dropping or cold air from blowing
This unit should only be serviced and maintained by a
● Defrost operation professional air conditioning service engineer. Incorrect
a) When the system is running in heating mode, the outdoor unit servicing or maintenance can cause electric shock, fire or
may frost in low ambient temperature. To increase efficiency, leakage of water. If the unit displays protection or error code,
the unit will start defrosting automatically (after 2-10 minutes), contact your dealer for servicing and maintenance.
and then water will drained out from the outdoor unit.

b) In order to prevent cold air from blowing out of an indoor unit Please read following information before asking for maintenance.
at the start of heating operation, the indoor fan is automatical-
ly stopped. It may take some time before the fan starts. This is 4.1 Symptoms that are not air conditioner troubles
not a malfunction.
Symptom 1: Outdoor unit makes a hiss noise
Protection mode
● In protection mode the system will stop automatically and the ● A slight hiss noise is caused by the heat-expansion and
outdoor main PCB will display the specified protection code. If cold-contraction of the heat exchanger as the temperature
the unit displays protection or error code, contact your dealer for changes.
servicing and maintenance.
● At the beginning or end of the defrosting process, a slight
● Error hiss noise is caused by the four-way valve action.
When the system has error, the system will stop automatically
and the outdoor main PCB will display the specified error code. If ● At the beginning or end of the running process, a sound
the unit displays protection or error code, contact your dealer for like water flowing in the valve occurs, which will be
servicing and maintenance. amplified after 3-15 minutes. This sound may be caused by
refrigerant flow or discharge the drain water.

NOTE Symptom 2: Outdoor unit heat exchanger discharge mist or water

Please switch off the power supply when protection or error ● Outdoor unit is defrosting.
occurs. Do not restart until the problems are solved.
Symptom 3: Indoor unit emit foreign smell

● The foreign smell is from indoor furniture, cigarettes or

Operation range cosmetics which adhere to the unit.
Use the system in the following temperature and humidity ranges Symptom 4: Indoor unit operation indicator flash
for safe and effective operation.
● Power supply resumes after an abnormal power off
Table.3-1
Temperature Indoor room’s ● In mode conflict
Outdoor Indoor
relative ● Fan stops to prevent sending cold air
Mode temperature temperature
humidity
Room Symptom 5: Automatically start-up or stop
Cooling mode -5°C ~ 48°C 17°C ~ 32°C below 80%
● Timer setting is activated.
Heating mode -23°C ~ 24°C 15°C ~ 30°C Symptom 6: System does not operate

● Power supply is off

● Power manual switch is off
NOTE ● Fuse is blown

The temperature should below 55°C during transporing ● Timer setting time is activated

The protection function may occur if the unit operates beyond Symptom 7: Insufficient cooling or heating capacity
above conditions, the unit will stop running.
● Dirty heat exchanger
● Unit inlet, outlet or filter is blocked
● Fan speed is low
● In fan only mode
● Temperature setting is not suitable

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5. MALFUNCTION
Malfunction display of the outdoor unit’s DSP1 Table.5-1

Error
Error description Remarks
code
E0 Communication error between outdoor units Only displayed on the slave unit with the error
E1 Phase sequence error Displayed on the unit with the error
E2 Communication error between indoor and
master unit Only displayed on the master unit with the error
E4 T3/T4 Temp. sensor error Displayed on the unit with the error
E5 Abnormal power supply voltage Displayed on the unit with the error
E6 Reserved Reserved
E7 Discharge Temp. sensor error Displayed on the unit with the error
E8 Outdoor unit address error Displayed on the unit with the error
xE9 EEPROM mismatch of compressor Displayed on the unit with the error
xF1 DC bus voltage error Displayed on the unit with the error
F3 T6B Temp. sensor error Displayed on the unit with the error
F5 T6A Temp. sensor error Displayed on the unit with the error
F6 Electronic expansion valve connection error Displayed on the unit with the error

xH0 Communication error between main board Displayed on the unit with the error
and compressor drive board
H2 Qty. of outdoor unit decreases error Only displayed on the master unit with the error
H3 Qty. of outdoor unit increases error Only displayed on the master unit with the error
xH4 Inverter-module protection Displayed on the unit with the error
H5 3 times of P2 protection in 60 minutes Displayed on the unit with the error
H6 3 times of P4 protection in 100 minutes Displayed on the unit with the error
H7 Qty. of indoor units mismatching Only displayed on the master unit with the error
H8 High pressure sensor error Displayed on the unit with the error
H9 10 times of P9 protection in 120 minutes Displayed on the unit with the error
Slave unit malfunction(y=1,2 . e.g ,1Hd
yHd Only displayed on the master unit with the error
stands for slave unit 1 error)
C7 3 times of PL protection in 100 minutes Displayed on the unit with the error
High pressure protection or discharge
P1 Displayed on the unit with the error
Temp. switch protection
P2 Low pressure protection Displayed on the unit with the error
xP3 Compressor current protection Displayed on the unit with the error
P4 Discharge Temp. protection Displayed on the unit with the error
P5 High Temp. protection of condenser Displayed on the unit with the error
xP9 Fan module protection Displayed on the unit with the error
xPL Inverter module Temp. protection Displayed on the unit with the error
Compressor discharge insufficient superheat
PP Displayed on the unit with the error
protection
xL0 Inverter compressor module error Displayed on the unit with the error
xL1 DC bus low voltage protection Displayed on the unit with the error
xL2 DC bus high voltage protection Displayed on the unit with the error
XL4 MCE error Displayed on the unit with the error
xL5 Zero speed protection Displayed on the unit with the error
xL7 Phase sequence protection Displayed on the unit with the error
Compressor frequency variation greater than
xL8 Displayed on the unit with the error
15Hz within one second protection
xL9
Actual compressor frequency differs from target Displayed on the unit with the error
frequency by more than 15Hz protection

Note:
1. 'x' is a placeholder for the compressor system (compressor and related electrical components),with 1 representing compressor system A and 2 representing
compressor system B. 'y' is a placeholder for the address (1or2) of the slave unit with the error.
2. For some error codes,a manual restart is required before the system can resume operation.

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6. BUTTON FUNCTION
Table 6-1

DSP1 DSP2 MENU Description Note

n14 Debug mode 1 1

n15 Debug mode 2 2

n16 Maintenance mode 3

n24 Reserved
n25 Reserved
n26 Backup run 4
SW5 SW4 SW3 SW6
n27 Vacuum mode Display“R006”

n31 History codes

n32 Cleaning history error

MENU DOWN UP OK n33 Reserved

n34 Restore factory settings 5

n41 Power limitation mode 1 6

n42 Power limitation mode 2 7

6.1 Button switch function
1) MENULong press 5 seconds to enter menu function mode, n43 Power limitation mode 3 8
short press return to the previous menu 9
n44 Power limitation mode 4
2) OKShort press to enter the next level menu or confirm the n45 Power limitation mode 5 10
selection
n46 Power limitation mode 6 11
3) UP/DOWN n47 12
Power limitation mode 7
a) Select different menus in menu function mode.
b) System check when it is not menu function mode. nb1 Fahrenheit degree (°F) Only available for master unit
nb2 Celsius degree (°C) Only available for master unit

nb3 Exit auto power save mode Only available for master unit
6.2 Menu function mode
nb4 Enter auto power save mode Only available for master unit
Only master unit has the full menu functions, slaves units only
have error codes check and cleaning menu functions. nb5 Auto snow-blowing mode 1

1. Long press “MENU” button 5 seconds, then display “n1”, and nb6 Auto snow-blowing mode 2
enter the menu function mode. nb7 Exit auto snow-blowing mode
a) Use “UP” and “DOWN” to select a different level 1 menu
nb8 VIP address setting
(for example,n3)
b) Press “OK” to enter a level 2 menu (for example,n31) nF1 Reserved
nF2 Reserved
2. At level 2 menu status
a) Use “UP” and “DOWN” to select different level 2 menu (for
1 Only available for master unit(all indoor units running in cooling mode)
example,n32)
b) Use “OK” to confirm the specified level 2 menu 2 Only available for master unit(if all the indoor unit in the system are the
2nd generation indoor units, all the indoor units will run in heating mode.
Once there is one or more old indoor unit in the system, all the indoor
units will run in force cooling mode)
3 Only available for the master unit, the system does not check the indoor
units’ number.
4 Only available for outdoor unit with two compressors. If one of the two
compressors is fail, the other compressor will keep running for up to 4
days and then stop automatically.
5 Only available for the master unit
6 Only available for the master unit, 100% capacity output
7 Only available for the master unit, 90% capacity output
8 Only available for the master unit, 80% capacity output
9 Only available for the master unit, 70% capacity output
10 Only available for the master unit, 60% capacity output
11 Only available for the master unit, 50% capacity output
12 Only available for the master unit, 40% capacity output

5
 Menu function mode flowchart

Start

Press “menu” Long press “menu” 5 seconds

Display “-n1”

Press “menu” Press “up” or “down” to choose “X”

Press “OK” to confirm “Y”

Display “-nX”

Press “menu”
Press “OK” to confirm “X”

Display “-nXY”

Press “up” or “down” to choose “Y”

Press “OK” to confirm “Y”

Press “menu”

Display “-nXY”

Press “OK” to confirm “Y”

Confirm “-nXY”

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6.3 System check table
Table 6-2
Press UP/DOWN button to enter system check mode when it is not in menu function mode.
DSP1
content Parameters displayed on DSP2 Remarks
0 Unit address 0-2
1 Unit capacity 8-32HP
2 Number of outdoor units 1

3 Number of indoor units as set on PCB 1

4 Total capacity of outdoor unit 2

5 Total capacity requirement of indoor units 1

6 Total capacity requirement correction of master unit 1

7 Operating mode 3

8 Outdoor unit actual operating capacity

9 Fan A speed index
10 Fan B speed index
11 T2/T2B average Temp (°C)
12 Main heat exchanger pipe(T3) temperature (°C)
13 Outdoor ambient(T4) temperature (°C)
14 Plate heat exchanger cooling refrigerant inlet (T6A) temperature (°C)
15 Plate heat exchanger cooling refrigerant outlet (T6B) temperature (°C)
16 Discharge Temp. of compressor A (°C)
17 Discharge Temp. of compressor B (°C)
18 Inverter-module heatsink Temp. A (°C)
19 Inverter-module heatsink Temp. B (°C)
20 Plate exchanger degree of superheat (°C)
21 Discharge superheat degree
22 Inverter compressor A current (A)
23 Inverter compressor B current (A)
24 EXVA position 4
25 EXVB position 4
26 EXVC position 5
27 Compressor discharge pressure (MPa) 6
28 Reserved Reserved
29 Number of indoor units currently in communication with master unit

30 Number of indoor units currently operating 1

31 Priority mode 7

32 Silent mode 8

33 Static pressure mode 9

34 Reserved
35 Reserved
36 DC bus voltage A 10
37 DC bus voltage B 10
38 Reserved
39 Address of VIP indoor unit
40 Reserved
41 Reserved
42 Refrigerant state 11
43 Reserved
44 Power mode 12
45 Most recent error or protection code

-- -- Check end

7
 1 Available for master unit
2 Only available for master unit, displayed on slave units has no
sense;
3 Operation mode: 0-OFF; 2-Cooling; 3-Heating;4-Forced cooling
4 Opening angle of EEV: Actual value=Display value*4(480P) or
Actual value=Display value*24(3000P)
5 Opening angle of EEV: Actual value=Display value*4(480P)
6 High pressure: Actual value=Display value*0.1MPa
7 Priority mode: 0-Auto priority, 1-cooling priority, 2-VIP priority or
voting priority, 3-Heating only, 4-Cooling only
8 Silent mode: 0-Night silent time is 6h/8h, 1-Night silent time is
6h/12h, 2-Night silent time is 8h/10h, 3-Night silent time is
8h/12h, 7-Silent mode 3,8-Super silent mode 1, 9-Super silent
mode 2, 10-Super silent mode 3, 11-Super silent mode 4;
9 Static pressure mode: 0-Standard static pressure, 1-Low Static
pressure, 2-Medium static pressure, 3-High static pressure,
4-Super high static pressure;
10 DC bus voltage: Actual value=Display value*10 V
11 Refrigerant quantity: 0-Normal, 1-Slightly excessive, 2-Signifi-
cantly excessive, 11-Slightly insufficient, 12-Significantly
insufficient, 13-Critically insufficient.
12 0-100% capacity output, 1-90% capacity output, 2-80% capacity
output, 3-70% capacity output, 4- 60% capacity output, 5-50%
capacity output, 6- 40% capacity output. 10-Auto power save
mode, 100% capacity output. 11-Auto power save mode, 90%
capacity output, 12-Auto power save mode, 80% capacity
output, 13-Auto power save mode, 70% capacity output,
14-Auto power save mode, 60% capacity output, 15-Auto power
save mode, 50% capacity output, 16-Auto power save mode,
40% capacity output.

7. AFTER-SALE SERVICE
This unit should only be serviced and maintained by a professional
air conditioning service engineer. Incorrect servicing or maintenance
can cause electric shock, fire or leakage of water. If the unit displays
protection or error code, contact your dealer for servicing and
maintenance.

8
16127000A11667 V1.0