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Unit 1 Part 2

The document discusses the objectives and key concepts of hospital management, emphasizing the importance of achieving organizational goals through effective management practices. It outlines various definitions of management, the roles of managers, and the necessary skills for effective management, including conceptual, human, and technical skills. Additionally, it highlights the distinction between management and leadership.

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14 views37 pages

Unit 1 Part 2

The document discusses the objectives and key concepts of hospital management, emphasizing the importance of achieving organizational goals through effective management practices. It outlines various definitions of management, the roles of managers, and the necessary skills for effective management, including conceptual, human, and technical skills. Additionally, it highlights the distinction between management and leadership.

Uploaded by

ypmv9r82yh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Lesson 4

Our main objective in the management


is to achieve mindset or paradigm shift to

Corrective

Positive

Productive thinking Think out box


Health care and hospital
management

Is a huge , complex and ever


changing field
Hospital management

ART

SCIENCE

PRACTICE
Hospital
As
Organization

A goal

Management

To achieve
The organization
goal
Management Key Concepts

Organizations: People working together and


coordinating their actions to achieve specific
goals.

Goal: A desired future condition that the


organization seeks to achieve.

Management: The process of using organizational


resources to achieve the organization’s goals
Resources : are organizational assets and include
Man
Machinery
Materials
Money

Managers : to meet its goals.

Managers use resources effectively and efficiently


to achieve goals
Efficiency: A measure of how well resources
are used to achieve a goal.

Effectiveness: A measure of the


appropriateness of the goals chosen (are
these the right goals?), and the degree to
which they are achieved
-One of the most important human activities is
managing.

-Managing has been essential to ensure the


coordination of individual efforts.

-Task of managers has been rising in importance.


The term management is used in three alternative
ways:

• Management as a discipline
Field of Study -Management principles, techniques,
functions, Profession…etc.

• Management as a group of people


Team or Class of people-Individual who performs
managerial activities or may be a group of persons

• Management as a process
Process-Managerial activities -planning, organizing,
staffing, directing, controlling…etc.
Definition of management
• F.W. Taylor “Art of knowing what you want to do and then seeing
that it is done the best and cheapest way”.

• Henry Fayol “To Manage is to forecast, to plan, to organize, to


command, to co-ordinate and to control”.

• Peter F.Drucker ”Management is work and as such it has its own


skills, its own tools and its own techniques”.

“Management is the art of getting things done through and with people”
Lesson 5
Different context of defining management

There are four such orientations have been adopted in


defining management process

• Production-or efficiency-oriented

• Decision-oriented

• People-oriented

• Function-oriented
Production- or Efficiency-oriented Definition

“Management is the art of knowing what


you want to do and then seeing that it is
done in the best and cheapest way”
Decision-oriented Definition

“Management is simply the process of


decision making and control over the action
of human beings for the expressed purpose
of attaining predetermined goals”
People oriented Definition

“Management is the accomplishment of


results through the efforts of other people”
Function oriented Definition

To manage is to forecast and to plan, to


organize, to coordinate and to control
Management Levels

Organizations often have 3 levels of managers


Role of Manager
- A role is a set of specific tasks a person performs
because of the position they hold

There are 3 broad role categories:

1. Interpersonal
2. Informational
3. Decisional
1-Interpersonal Role
Roles managers assume to coordinate and interact with
employees and provide direction to the organization.

2-Informational Role
Associated with the tasks needed to obtain and transmit
information for management of the organization.

3-Decisional Role
Associated with the methods managers use to plan
strategy and utilize resources to achieve goals.
Managerial Skills

There are three skill sets that managers need to


perform effectively.

1.Conceptual skills
2.Human skills
3.Technical skills
Lesson 6
Activity 2
What is the difference between the manager
and the leader ?

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