Training Tapp14 Airport Operations
Training Tapp14 Airport Operations
Acquire the tools to apply your knowledge and skills Course format
to your airport environment ▪ This is a self-study course, which will take you
approximately 45 hours to complete depending
Target audience on your previous knowledge and experience.
▪ Recently appointed airport staff ▪ The course materials are provided in e-book
and printed format.
▪ Travel industry staff
▪ You will have 12 months to complete the
▪ Newcomers to the industry
course and exam (enrollment validity), which
starts from the date you purchase the course.
Study with an Instructor ▪ Your performance will be based on an
If you would prefer to study this course with the help examination.
of a local trainer, you can choose to enrol at
Please note:
an IATA Authorized Training Center near you.
▪ Once you have completed the exam you will no
longer have access to the course material.
▪ After the enrollment validity expires you will no
longer have access to the course content, nor
will you be able to take the exam.
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Exam information Certificate awarded
▪ Online exam with remote supervision (OERS)
Upon successful completion of the exam, you will be
▪ You will be given 3 hours to complete 100 awarded an IATA Certificate available for you to
multiple choice questions. Closed course book.
print for your records.
▪ Passing grade is 60% correct answers; 90%
correct answers are needed for a distinction
Associated diplomas
▪ You will be given 2 attempts to successfully
complete the final exam. You may also apply this course toward an IATA
Diploma in Airport Operations Foundation.
Table of contents
Understanding the Airport Airport Issues and Challenges
▪ Understanding the Airport ▪ Airport Issues and Challenges
▪ Airport Definition, Function, Customers and ▪ Security Threats
Partners ▪ Economics
▪ Airport Management and Operation ▪ Capacity
▪ Ownership and Operation ▪ New Aircraft Types
▪ The Need for Standardisation ▪ Sustainable Development
▪ The Airport Business and its Economic Impact
The Future of Airports
▪ Airport Master Planning
▪ The Future of Airports
The Airport as an Operational System ▪ Future Technology
▪ The Airport as an Operational System ▪ Ownership and Operation
▪ The Airside ▪ Coping with Uncertainty
▪ The Terminal Area
▪ The Landside
▪ Airport Certification
▪ The Overall Airport OperationSecurity
▪ Civil Aviation Security
▪ Airport Security
▪ Aircraft Operator's Security Program
▪ Testing, Inspection & Audit
Support Services
▪ Support Services
▪ On-Site Services
▪ External Services
www.iata.org/training-tapp14
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