Revised compact HDD Replacement (Concise)

1. Sign off all open shifts and run EOD (Highly recommended) (No more signon on
MPos and trading on other Point Of Sales can commence except EFT).
2. Once namos EOD is done, stop namos on MPos.
3. Increment MPos last octet by 1 i.e. last octet + 1.
4. Create a folder on D:\ as "ZAPOSXXX01_YYYYMMDD" where backup files will
be copied to

Required files for backup:


3. Backup from SQLWB (namos & eSocket.Pos); CMOS, Ejournal, BBL, Param,
Binn, Postilion, Radiant, tss, ISISInterfaceLinkSettings.xml,backup.LMHOST, HOST,
POSDATA, Sites.csv

Chrologinal backup for both Namos and eSocket.Pos databases

SQL Management Studio Backup.

3.1.1.Click Start menu – Programs – Microsoft SQL Server 2005 – SQL Server
Management Studio.
3.1.2.Enter correct Pos 1 details
• Server type:
• Server name:
• Authentication:
Database Engine(Main Pos Computer name example - ZAPOS00701) Windows Authentication

3.1.3.Expand the Database folder on the left.
3.1.4.Right click on the Namos Database and select Tasks – Back Up.
3.1.5.Maximize back up window.
3.1.6.In the Destination field select Add.
3.1.7.Select destination folder as one created on D: drive.
3.1.8.Name backup file Namos.bak (Remember to include file extension when naming
file.
3.1.9.Select OK.
• 3.1.10. Select OK to start backup.
• 3.1.11. If error appears for invalid destination remove the first
entry in the destinations field which is for a location on the C: drive as this in
an invalid folder.
• 3.1.12. After backup is complete close backup window.
• 3.1.13. Right click on ESocketpos Database and select Tasks – Backup

Follow steps 3.1.5 to 3.1.12 naming backup as ESocketpos.bak.

4. Copy the entire folder ”ZAPOSXXX01_YYYYMMDD" to Pos2 d:\ (For a single

partition drive).
5. Disconnect d:\ & connect to the new beetle (For two unpartitioned
drives).
6. Change new HDD/SSD ip last octet. It must be one more higher i.e.
10.114.165.243 to 10.114.165.244
7. Run za file creator (Point Of sale will reboot).
8. Kill namos. Go to C:\sni\namos\param) edit SYS_PROCS with notepad and
hash out "fdccntrl & TagServ”.
9. Copy “namos license” to d:\temp & execute.
10. Upgrade namos to the latest software version (Copy
HOTFIX_TOTAL_ZA.7.16.TOTAL.28.ZA.1.UPD. to C:\sni\namos\NM_UPD\New)
11. Start POS WDM background. MPos will upgrade and reboot.
12. Hash-out "fdccntrl & TagServ” of the restaged machine from C:\sni\
namos\param\SYS_PROCS.
13. Change new SSD/HDDHDD ip last octet to one more higher i.e.
10.114.165.243 to 10.114.165.244.
14. From SQLWB, expand Publications, delete replication, then detach namos.
15. Stop SQLServer services from command line (services.msc) then delete
namos.LDF & namos.MDF from the root (C:\sni\namos\sql\data).
16. Delete new OS drive CMOS*.* contents (Backup them somewhere).
17. Delete eSocket.Pos or executed EFTRepair script from (C:\Program
Files\Microsoft SQL Server\MSSQL.1\(MSSQL\Data\eSocketpos.mdf & eSocketpos_log_LDF)
the later being the most effective process.
18. Restore from SQLWB (Namos & eSocket.Pos databases).
19. Restore CMOS*.* contents to the root (C:\sni\namos\CMOS).
20. Restore “Journal” to the root (C:\sni\namos).
21. Restore “BBL” to the root (C:\).
22. Restore LA*.* to C\SNI\NAMOS\Binn\LA
23. Restore “SYS_PROCS, SYS_CONF, TOTAL_FTP_CONFIG.XML” to the root (C:\
sni\namos\Param).
24. Restore “Backup & ISISInterfacelinksettings” to the root (C\program
files\ISISInterfacelink).
25. Restore/Copy “*.*.cdb & .dat” to the root “ (C\program files\
ISISInterfacelink). The files are iilFileRules.cdb, iilProductsNew.cdb,
iilProductsOld.cdb, iilSites.cdb and Versions.dat
26. Restore/Copy HOST & LMHOST to c:\windows\system32]drivers\etc.
27. Restore/Copy SYS_PROCS.TXT, SYS_CONF.TXT & TOTAL_FTP_CONFIG.XML. Hash
out "fdccntrl & TagServ” again.
28. Restore/Copy config to C:\TSS (Delete image config, sys & log )

Verification of shifts
1. navigateN to c:\SNI \Namos\CMOS
2. Scroll down to the latest TAP.THP file checking date on the file.
3. Open the file with notepad and scroll all the way down on the file.
4. Look for the following abbreviations for the latest shift number. (Tip
Number is usually double on the line)


5. To Make sure Open Managers Workstation and go to system functions –

Change EOD Number and Check Shift Number for POS 1.


6. Go to FSM and send latest/current fuel prices from MWS so that they are
available/copied on to namos DB rather than fdc (Fixes fuel prices on namos EOD
report i.e. DSP & timestamp on the repot)
7. Start ISISIntfaceLink services (services.msc from command line).
8. Verify TIC files are being generated from the root (C:\Radiant\Export\
Xchg).
9. Remove, Run latest EFTRepair
10. Build Namos Configuration. Select “Load current” Acknowledge the “Load
current configuration” pop-up. Under the “Country Options” tab in the BOS/POS
configuration Window, enter the BOS computer name in the “FTP-server” block, in the
“Username” block enter NM_Admin AND in the “Export-path” block enter localhost

11. When done with the above click “Save current” and acknowledge the
“Change current configuration “ pop-up by clicking on “YES” Wait for Configuration
to replicate to all online POS systems and close. Click on OK and select YES.
12. On a 64bit site edit the DOMS section of the HOST and LMHOST, with the
relevant IP address for the DOMS PSS5000 controller. Replicate this to all the WDM
POS systems.
13. Start Namos WDM Background while in Admin mode. Navigate to MWS User
rights and Change “Final EOD” for profile 1 to 7 from “All allowed” to “Disabled”.
Remember to save the changes after every profile change.

Go to registry setting and change the following:

29. DOMS_MNOSUPTRANSPRFP=3; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor Nixdorf\FDC

(WDM Master & Slave) <Pumps go off during EOD>
30. NAMOS, WSRReportPrint=1; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor Nixdorf\
NAMOS (MPos)
31. NAMOS, RecMaxFuelines=0; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor Nixdorf\
NAMOS (every POSs to allow pump/shop sales combination)
32. NAMOS, EodReportPrint=00111; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor
Nixdorf\NAMOS (MPos for automated EOD print)
33. NAMOS, FCTagAttendantTimeout=2 & FCTagTimeout=5; HKEY_LOCAL_MACHINE\
SOFTWARE\Wincor Nixdorf\NAMOS (MPos) (WDM Master & Slave)
34. Ensure Brother Printer is online (devices and printers)
35. Forecourt syc can be impelled should the client be ready to shutdown
forecourt

Tips: should Local Accounts not print when statement is created, ensure Brother
Printer is online (MPos)

CONSNT error fix

1. Make MPos ip higher (last octet).

2. Backup CMOS folder to D:/Temp.
3. Restore from MWS latest “BACKUP”.
4. Restore/copy EJ*.*, TAL*.THL, TAP*.THP, TAV*.THV to C:\SNI\NAMOS\CMOS
backed up from step 2.
5. Start POS WDM background and change MPos IP back to its original state
(last octet).

If MPos time zone default to 2008, then only Restore a Backup before the issue
emerged but don’t restore
TAL*.*,TAP*.*, TAV*.* (CMOS contents)

From command line on MPos type “updatetexts -txt”

Namos Reports

Automatic printing of the following reports:

1. Cumulative Variance report.
2. Pump meter readings report.
3. Fuel stock book report after DEOD process performed successfully.
The following need to be deployed:
Set the registry key:HKLM\Software\Wincor Nixdorf\NAMOS\WSRReportPrint set with
value 1 (instead of current 0).
Restart Namos services after registry change.
For Namos EODEODReportPrint change value from 10111 to 00111 after MPos Restage


Backup and Restore

If you run “Backup & Restore” process but for some reasons, you accidentally close
MWS, ran “initload -refresh” then start POS WDM background, logon to MWS again
and restore.

Restage important tips:

Site with 2xHDDs/SSDs - Always ensure temp folder is created on D:\ otherwise ZA
file creator will not run.
###########################################################

******************************************************************************
**************HDD Replacement/Backup & Restore*************
*******************************************************************************
Backup the following if HDD is accessible:

1. Stop NAMOS
2. Logon as administrator
3. Create a folder on D:\ as ZAPOS12001_20161202 (site specific)
4. Copy the following from relevant directory to the previously created
folder:

i) C\SNI\NAMOS\NA_UPD\Cache (Not mandatory)

iii) C:\SNI\NAMOS\CMOS (Important)
iv) C:\SNI\NAMOS\Bin (Not mandatory)
v) C:\SNI\NAMOS\Binn (Not mandatory)l
vi) C:\SNI\NAMOS\EJournal (Not mandatory)
vii) C:\BBL
viii) C:\TSS\config
ix) C:\Postillion\esocket.pos (Stan.cfg & properties.txt)
x) C:\Program Files\ISISInterfaceLink\ISISInterfaceLink.xml
Xi C:\Program Files\ISISInterfaceLink\Backup
Xii) C:\Tools\Install\ZA_File_Creator\Site.CSV
xiii) C:\push_project
xiv) C:\windows\system32\drivers\etc\ (HOST & LMHOST)
xv) C:\tools\Install\ZA_File_Creator\ OR C:\TSA-Installation\Tools\Install\
ZA_File_Creator\(Site.csv)(Edit & verify dealer code is correct & #POSs otherwise
update accordingly.
xvi) Esocketpos.bak (Go to SQLWB)
xvii) Namos.reg (Regedit from command line) (Not mandatory)
xviii) namos.bak (Go to SQLWB)
xix) D:\ZAPOS37501_20160518\ISIS_RegistrySettings v3.0\ (Execute Install
v3.0.bat)
xx) D:\POSDATA
xxi) Copy the backup to Pos2 D-drive. Shutdown and remove faulty HDD
1. Install New HDD that must be on Namos software 7.16.TOTAL.28 (Compact)
3. Slave faltered HDD.
4. Change MPos ip to one higher. e.g. 10.114.212.243 to 10.114.212.244
5. Create a folder on D:\ as ZAPOS12001_20161202 (site specific)
After that then:

1) Copy site.csv file from the back to C:\TSA-Installation\Tools\Install\

ZA_File_Creator\
2) Executed ZA_File_Creator.exe (Populate site details, SXX) (Pos will
reboot). Dismiss activation code.
3) Change MPos ip to one higher again. e.g. 10.114.212.243 to
10.114.212.244.
4) Hash-out "fdccntrl & TagServ of the restage machine from C:\sni\namos\
param\SYS_PROCS
5) Restore/copy active "config" from WDM Master to C:\TSS. Delete logs &
Sys.
6) Install com port drivers & assign accordingly.
7) Copy namos license to D:\temp & execute (Retail NLBS/Compact SOC)
8) Execute Install v3.0.bat (D:\ZAPOS37501_20160518\ISIS_RegistrySettings
v3.0)
 9) Copy last successful backup from backup folder "ZAPOS37501_20160518" to
D:\POSDATA\NAMOS\BACKUP\
10) Start POS background, WDM & logon to MWS
11) Navigate to System Functions, Restore, <restore because of new disk &
continue>)
12) Dismiss last shift number Kill namosnt
13) Restore/copy "EJ*.*, TAL*.*,TAP*.*, TAV*.*" from the backup from C:\SNI\
NAMOS\CMOS
14) Restore/copy "BBL" from the backup to C:\BBL
15) Restore/copy "TOTAL_FTP_CONFIG.XML" from the backup to C:\sni\namos\
param\
16) Restore/copy "Backup & ISISInterfaceLink.xml" from the backup to C:\
Program Files\ISISInterfaceLink\
17) Restore/copy "HOST & LMHOST" from backup to C:\windows\system32\drivers\
etc\
18) Restore/copy "Stan.cfg" from backup to C:\Postillion\esocket.pos
19) Start POS background, WDM & logon to MWS (verify last shift & receipt
number either from EJournal/TAP file/last EOD from the backup on D:\)
20) Go to FSM, Grade/Mode Assignment and assign/match products.
21) Go to control panel (Printer & Faxes)select brother printer as a default
& must be online.
22) Allow cashier to singon and observe if shift appears on MWS, & signoff
and ensure it drops (Done if thats the case)
23) Install Remoteware (installrw.exe) from C:\TSA-Installation\Tools\
Install\Remoteware\
24) Install IMS (ImsClient.msi) from C:\TSA-Installation\IMS-Installation\
25) Install UPS (installupsman.exe.md5) from D:\GoldBuild_2015\Goldbuild_POS\
MII PLUS Generex.UPS\Windows.100225\
26) Install Touchware drivers from D:\GoldBuild_2015\Goldbuild_POS\
MT7.13.1.Win32-64 Touch Screen driver\
27) Install EPSON TM-T88IV/IV drivers from D:\GoldBuild_2015\Goldbuild_POS\
EpsonPrinterInstall 2014-08-29\
28) Build namos configuration and ensure the computer name is correct
(SYS_CONF will automatically update after that)
29) Ensure namos & MWS are stopped. Go to SQLWB and delete eSocket database
and execute latest EFTRepair (To ensure EFT works the first time)
30) Go to registry setting and change the following:
30.1 DOMS_MNOSUPTRANSPRFP=3; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor
Nixdorf\FDC (WDM Master & Slave) <Pumps go off during EOD>
30.2 NAMOS, WSRReportPrint=1; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor
Nixdorf\NAMOS (MPos)
30.3 NAMOS, RecMaxFuelines=0; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor
Nixdorf\NAMOS (every POSs to allow pump/shop sales combination)
30.4 NAMOS, EodReportPrint=00111; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor
Nixdorf\NAMOS (MPos for automated EOD print)
30.5 NAMOS, FCTagAttendantTimeout=2 & FCTagTimeout=5;
HKEY_LOCAL_MACHINE\SOFTWARE\Wincor Nixdorf\NAMOS (MPos) (WDM Master & Slave)
30.6 NAMOS, FCAttendantTimeout=2; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor
Nixdorf\NAMOS (MPos) (WDM Master & Slave)

###########################################################

Point Of Sales stuck on getting pump counters :Solution - Perform FDC Golive with
master logon (32565) (Master & Slave WDM)

Credit/Bank card option missing on auxiliary Pos : Ensure on MWS under POS system,
Credit/Bank card option is selected.
Pumps come-up with unknown attendants: Solution - FCTagAttendantTimeout=2 &
FCTagTimeout=5; HKEY_LOCAL_MACHINE\SOFTWARE\Wincor Nixdorf\NAMOS (MPos) (WDM Master
& Slave)

Shift for the restaged Pos not appearing

Solution:
1. Stop namos from the restaged Pos.
2. Start Pos WDM background.
3. Modify last shift number & insert on higher.
4. Repeat steps 1 - 3 until the affected Pos shift reflects on MWS.

###########################################################
Restore from command prompt
namosctl restore
NB: it only restores TAB files
###########################################################

Shift 59 not dropping

Retail - signoff from both sqledit BOS and local databases

Compact - signoff from local database

Command - select * from costa where shiftno=###

###########################################################
Internet Solution Equipment

Cisco System 2800 Series

Cisco System 810 Series

###########################################################

Pumps, ATG, Pump cards etc

ATG
Module Cable2DOMS DB9@ATG DB25@ATG
TX RED Pin 2 Pin 3
RX BLUE Pin 3 Pin 2
GND GREEN Pin 5 Pin 7

PUMPS

Wayne pump 2Wire

DSB492 (Wayne )
Red Blue
Positive (+) Negative (-)

Prowalco are 4-wire

DSB492 (prowalco)
Red Blue Yellow Green
Positive (+) Negative (-) Positive (+) Negative (-)

PROWALCO ICON

DSB347

Dresser Wayne are 2-wire

DSB492 (Wayne)
Red Blue
Positive (+) Negative (-)
OR
Yellow Green
Positive (+) Negative (-)

Tokheim are 3-wire

DSB520 (Tokheim)
WWC TTD TTC DCC
None Red (+) Blue (-ve) Green (GND)

External tagging (4-wire)

Red Blue Yellow Green
Positive (+) Negative (-) Positive (+) Negative (-)

(DSB453 )Connecting the VIT Cable to the DOMS Module (Connect same for WGT and
Display)
The new cable going to the VIT Interface must be connected to the DOMS Module-
DSB453

Cable

-VE Blue +VE Red GND Green

###########################################################

Material Numbers - Data Mapping

___________________________________________________________________________________
_____________________________________________
Harmonie (P2K)
Template Light (PZ9)
___________________________________________________________________________________
______________________________________________
New Material Number P2K - Mat. Description TLH Group Old Material
Number PZ9 - Mat. Description
22738 LRP 93 ZPPR
200 Eco Premium 93
22735 UNLEADED 93 (BASE) ZPPR 201
Eco Unleaded 93
22750 LRP 95 ZPPR
202 Eco Premium 95
22736 UNLEADED 95 (BASE) ZPPR 203
Eco Unleaded 95
22753 DIESEL 50PPM (BASE) ZPPR 205
Eco Diesel Premium Plus
22754 DIESEL 500PPM (BASE) ZPPR 206
Eco Diesel Plus
22683 ILLUMINATING PARAFFIN ZPPR 213
Illuminating Paraffin
___________________________________________________________________________________
_______________________________________________

###########################################################
Total IP calculations
*****************
****32 Range****
*****************

MPos 10.114.xxx.aaa
BOS aaa = MPos last octet + 5
Brother Printer =MPos last octet +3
DOMS = MPos last octet + 7
Default Gateway = MPos last octet + 11
Network = MPos last octet - 19
Kitchen Scale = MPos last octet - 16
Kitchen Printer = MPos last octet - 17
AP1 = MPos last octet - 10
*******************************

***************
***64 Range***
***************

MPos 10.114.xxx.aaa
BOS aaa = MPos last octet + 7
Brother Printer MPos last octet + 5
DOMS = MPos last octet + 10
Default Gateway = MPos last octet + 15
Network = MPos last octet - 47
Kitchen Scale = MPos last octet - 38
Kitchen Printer = MPos last octet - 39
AP1 = MPos last octet - 32

###########################################################
FDCs

Prowalco = 32768 OR Interface calculator = 15

Wayne Dresser = 24 OR Interface calculator = 3,4
Tokheim = 32779 OR Interface calculator = 0,1,3,15

SYS_PROCS

S - case sensitive
Pos1 below tah_bos (fdccntl)
Below namoscron (tagserv)
2
below na_upd (fdccntl)
Below tah_pos (tagserv)

###########################################################
When doing EOD and shift 59 does not close/drop even though cashiers signed off
(LPOS).
1. Log in with Lanceur (MPos).
2. Open Dos command Prompt
3. Type in “sqledit” and press enter
4. Press on connect
5. Select * from costa where shiftno=345(shift no of Terminal 59)
Refer to step 10 and thereafter proceed with step 6.


6. Scroll to the field : Sign_off_date : enter current date eg: 20120526

7. Scroll to the field : Sign_off_time : enter current time eg: 092400
8. Scroll to the field : Sign_off_Stamp: enter sign off stamp see example
below. Scroll to the field : Status : enter 9
9. How to generate ‘Sign_off_Stamp’ use ‘TimeConverter’.
 10. To find ‘TimeConverter’ got to : C\SNI\Namos\Tools
11. Input sign_off_time,sign_off_Date, sign_off_stamp,enter & execute.
12. Refresh EOD and EOD start

###########################################################

Sign on override procedure should script fails to yield anticipated results

1. Logon to MPOS with support credentials.
2. Click on “Connect” and enter
3. Typed “sqledit” and enter on the command line
4. Input “select * from pos03 where fctno=21” and “execute”
5. Change values from 0 to 1 on fctper.. for 3, 5 & 7 as 6 is on 1 by
default.
6. “Disconnect” and site should be able to logon to all terminals.

###########################################################
Back Office Machine

Subst f: d:\temp
Subst f: /d

DOLPHIN HHT PASSWORD

5322014
To exit count/scan = Function + F1

Windows 7 Total SA
AL0458227 or administrator
AL0511024 or administrator
Chiefs2015 or VnVpCnPh287

Memberid =WUpgrade
Password=Win7Deploy

Domain - echange.ms.corp.local

Username - T_ZA_DpltOperator
Password - TotENG2014
OR
Username - administrator
Password - Ech@nge2013

HHT
Username = sa
Password = BhhTTot@1
Site Config = za-bhht.isis.total.com
OR
Username = 1
Password = 1
OR
Username = admin
Password = 12345

Preferred dns 10.126.111.26

Alternative dns 10.126.111.27

Loading of BOS
1. Format HDD (Diskpart)
2. Load image (F12 for one time boot)
3. Plug network cable & join domain using master.
4. Change password from (manage) users to VnVpCnPh287
If account is disabled, logon with “Master” then right click on "Computer" go to
manage, Local users and groups, expand it then users. Right click on
"Administrator" then properties. Uncheck “disable”.
5. Logoff master & logon with (administrator and VnVpCnPh287)
6. Unplug network cable to install software. Right click on “cmd” & run as
administrator. Then type F: \ PostInstall \ Installation.HTA " and confirm (15Min)
7. Reconnect LAN cable. Go to f:\Postinstall\Echange_installer_v1.0.bat
right click & run as administrator. Will install SQLCE, BatchHHT Software
8. Copy back site data
9. Launch internet explorer, go to Internet Options, Select the Security
Tab, Click on “local intranet”, sites, advanced and add the following URL
http://www.total.com; za.isis.total .com, Uncheck “Require server verification” and
Click On the Add button.
10. Uncheck radio button under “Require server verification (https:) for
all sites in this zone” then close, ok
11. Select Trusted Sites & ensure “Download Signed ActiveX Control” is
enabled. Restart IE , add the following URL if they do not appear;
http://www.total.com; za.isis.total .com, Uncheck “Require server verification” and
Click On the Add button.
12. and set home page as default(za.isis.total .com) or if prompted to
restart, you must soft restart pc. VERY IMPORTANT
13. Member ID - WUpgrade
Password - Win7Deploy
6. After entering the password, click « continue » Enter the S-Plant code
« Org Unit »
7. Do not select the Site, but the one with site missing.
8. Select the BU, then choose the Role “Win7Deploy”
9. Type ‘BUS’, a drop down Menu will appear.
10. Select “Business Unit Setup”
11. Click on the Site Code e.g: S007-101093
12. Related Links is situated on the top right of the screen. Click on
Related Links.
13. Select 3rd Party POS Site Link
14. Now select “Link Site”
15. Click on “OK” to link the site.
16. Ensure that the Site Configuration are all successful.
17. Click on “OK”
18. On the top search box in the middle, enter " App/Dow”. Select “Approve
Download Log”
19. Select RSL Configuration Download, check the Business Unit Code click
on “Download”
20. Repeat the ‘Approve Download ‘ step, Select “ Full Download” check the
Business Unit Code click on “Download”
21. On the top search box, in the middle, enter “Dow”, Select “ View
Download Log”
22. In the Export log, « Awaiting Site Connection », will appear. RSL
Configuration Download and Full Download » status must change to Green with
“Success – Site Acknowledged”.
NB : To speed up the process, Click on the Blue Cube icon on the task bar to
initiate the immediate connection to the Enterprise Server
28. Export is complete once you get the Green Lights

User Profile Setup

1. Logon to the ESO Echange Machine using the ZAS???01 corresponding to
the S-Plant code. The Default password is Password01
2. Changes in Macro Security to EXCEL
3. Open Excel, then click Open Other Workbooks »
4. Click on « Options »
 5. Click on « Trust Center » then « Trust Center Settings »
6. Then Click on « Macro Settings » and check “Enable all macros”
7. Then Click on « OK » until you have exited out of Excel.

Changing HDD
>Backup the following
1. C:\Program Files\BlueCube\POSLink\Transfer\Tic\*.*
2. C:\Program Files\BlueCube\POSLink\namosdata\*.*
3. C:\Program Files\BlueCube\POSLink\bin\ExchangeRates.xml
4. C:\Program Files\BlueCube\POSLink\bin \*-summ.xml
5. C:\Program Files\BlueCube\POSLink\bin \Namoslinksettings.xml

MWS Client setup

1. Backup logonsettingconfig
2. Remove MWS Client(appwiz.cpl)
3. Install MWS Client
4. Edit logonsettingconfig
5. Use server ip.
6. Delete logonsettingdata.xml

Email setup

1. Mail.office365.com
2. Right click on the link & copy it
3. Tap on blank space & right clink, create shortcut.
4. Right click on shortcut & paste the link.
5. Chose shortcut icon. Done!!!!

########
# TSA #
########
ZAPE000XXX01
ZASXXX01 RSA

######################
# NBLS Countries #
######################
ZAPER00XXX01
NALXXX01 Namibia
BOLXXX01 Botswana
LSLXXX01 Lesotho
SZLXXX01 Swaziland
############################################create a folder "Transfer" on MPos c
root (c:/transfer), add "everyone" share & give full permissions. CTransfer.T
EveryWAN

###########################################################

Retail support procedure

DEOD failing on MKW Report

1. Logon with launcer (MPos)

2. type “sqledit”
3. Go to BOSEXT database
4. Type “select * from eod22” then execute” (Ensure under both eodn02 and
xx columns both values match line by line) go all way to the end.
5. If step 4 do not match then correct it
6. Ensure those changes match with eod20 as well then run DEOD
EOD failing on EKW Report

1. Check on trace files (dayEnd)

2. Go to sqledit
3. Type “select * from eod00” then enter, ensure `eodno value =
mandate_eodno
4. Type “select * from eod20” then enter. if eodno value = mandate_eodno
but differs with one on step 3, then match it to eod00

###########################################################