1.

Learning Objectives & Introduction

1. What does KPI stand for in mobile networks?
• A) Key Protocol Identifier
• B) Key Performance Indicator
• C) Key Packet Information
• D) Key Process Integration
• Answer: B) Key Performance Indicator
2. What is the primary purpose of KPIs in mobile networks?
• A) To monitor sales performance
• B) To gauge or compare performance in achieving strategic and operational
goals
• C) To manage financial transactions
• D) To enhance mobile device security
• Answer: B) To gauge or compare performance in achieving strategic and
operational goals
3. Which of the following is NOT a primary category of KPI?
• A) Accessibility
• B) Retainability
• C) Availability
• D) Encryption
• Answer: D) Encryption

2. 2G GSM KPIs
4. In GSM, which network component collects performance counters for KPI
calculations?
• A) Mobile Switching Center (MSC)
• B) Base Station Controller (BSC)
• C) Home Location Register (HLR)
• D) Short Message Service Center (SMSC)
• Answer: B) Base Station Controller (BSC)
5. What does the SDCCH congestion rate measure?
• A) The percentage of failed call setups
• B) The percentage of unsuccessful SDCCH requests due to resource
unavailability
• C) The total number of dropped calls in a cell
• D) The percentage of successful SMS deliveries
• Answer: B) The percentage of unsuccessful SDCCH requests due to resource
unavailability
6. What is the typical acceptable limit for the SDCCH congestion rate?
• A) ≤ 1%
• B) ≤ 2%
• C) ≤ 5%
• D) ≤ 10%
• Answer: A) ≤ 1%
7. Which factor can cause a high SDCCH drop rate?
• A) Hardware failures
• B) Poor RF conditions
• C) Network congestion
• D) All of the above
• Answer: D) All of the above
8. What is the recommended Call Setup Success Rate (CSSR) for a GSM
network?
• A) ≥ 80%
• B) ≥ 85%
• C) ≥ 90%
• D) ≥ 95%
• Answer: D) ≥ 95%

9. In UMTS networks, what does RRC stand for?

• A) Radio Resource Controller
• B) Radio Resource Connection
• C) Random Resource Control
• D) Routing Resource Configuration
• Answer: B) Radio Resource Connection
10. What does the RRC setup success rate measure?

• A) Successful call handovers

• B) The percentage of successful RRC connection requests
• C) SMS delivery rates
• D) The number of network outages
• Answer: B) The percentage of successful RRC connection requests

11. What is a key KPI for measuring UMTS service retainability?

• A) Handover Success Rate

• B) Call Drop Rate
• C) RRC Setup Success Rate
• D) Paging Success Rate
• Answer: B) Call Drop Rate
4. 4G LTE KPIs
12. In LTE, what does E-RAB stand for?

• A) Enhanced Radio Access Base

• B) Evolved Radio Access Bearer
• C) Enhanced Radio Antenna Beam
• D) Evolved Routing Algorithm Block
• Answer: B) Evolved Radio Access Bearer

13. What KPI measures the percentage of times a call was successfully
maintained during handover in LTE?

• A) Call Setup Success Rate

• B) Handover Success Rate
• C) Data Throughput Rate
• D) Paging Success Rate
• Answer: B) Handover Success Rate

14. Which of the following KPIs is NOT an LTE KPI?

• A) Accessibility
• B) Retainability
• C) Mobility
• D) Encryption
• Answer: D) Encryption

15. What does “Time Consistent Busy Hour” (TCBH) mean?

• A) The busiest hour of the month
• B) The busiest hour that starts at the same time every day
• C) The busiest hour of a single day
• D) The average busy hour over a week
• Answer: B) The busiest hour that starts at the same time every day

16. What does “Cell Bouncing Busy Hour” (CBBH) measure?

• A) The total call drops per day

• B) The hour when a specific cell experiences maximum traffic
• C) The daily data throughput rate
• D) The total number of SMS sent in a busy hour
• Answer: B) The hour when a specific cell experiences maximum traffic

17. What does “Whole Day/Day Average Report” measure?

• A) The busiest hour of the day

• B) The average KPI value over an entire day
• C) The network downtime of a day
• D) The highest peak traffic of the day
• Answer: B) The average KPI value over an entire day

6. General KPI Optimization Techniques

18. Which of the following can improve TCH Congestion Rate?
• A) Increasing TRX capacity
• B) Optimizing handover parameters
• C) Adjusting frequency planning
• D) All of the above
• Answer: D) All of the above

19. What parameter affects Paging Success Rate?

• A) LAC Dimensioning
• B) SDCCH Congestion
• C) Poor RF Environment
• D) All of the above
• Answer: D) All of the above

20. What is the primary cause of a high Call Drop Rate in LTE?

• A) Poor handover configuration

• B) High interference
• C) Hardware faults
• D) All of the above
• Answer: D) All of the above

21. What does CSSR (Call Setup Success Rate) measure?

• A) Percentage of calls successfully set up
• B) Percentage of SMS successfully sent
• C) Total call drops in a day
• D) Network downtime
• Answer: A) Percentage of calls successfully set up

22. A low CSSR is usually due to:

• A) High SDCCH congestion

• B) Poor RF conditions
• C) Core network failures
• D) All of the above
• Answer: D) All of the above

23. Which KPI is crucial for measuring paging success in GSM?

• A) Handover Success Rate

• B) Paging Success Rate (PSR)
• C) Call Drop Rate
• D) Throughput Rate
• Answer: B) Paging Success Rate (PSR)

24. Call Drop Rate (CDR) is measured as:

• A) The number of calls dropped per second
• B) The ratio of dropped calls to total active calls
• C) The number of failed SMS deliveries
• D) The percentage of successful calls
• Answer: B) The ratio of dropped calls to total active calls
25. A high Call Drop Rate can be caused by:

• A) Poor coverage
• B) High interference
• C) Core network failures
• D) All of the above
• Answer: D) All of the above

26. What is an acceptable Call Drop Rate (CDR) in most networks?

• A) < 1%
• B) < 2%
• C) < 5%
• D) < 10%
• Answer: A) < 1%

27. Which KPI measures the successful transition of calls between cells?

• A) Call Setup Success Rate

• B) Handover Success Rate
• C) Paging Success Rate
• D) Call Drop Rate
• Answer: B) Handover Success Rate

28. What is the recommended Handover Success Rate (HSR) in a well-

optimized network?
• A) ≥ 80%
• B) ≥ 85%
• C) ≥ 90%
• D) ≥ 95%
• Answer: D) ≥ 95%

29. What is Intra-RAT handover?

• A) Handover within the same technology (e.g., LTE to LTE)

• B) Handover between different RATs (e.g., GSM to LTE)
• C) Handover between different operators
• D) Handover during a voice call only
• Answer: A) Handover within the same technology (e.g., LTE to LTE)

30. What is the KPI for measuring data handovers in LTE?

• A) E-RAB Retainability
• B) Call Drop Rate
• C) Paging Success Rate
• D) SDCCH Success Rate
• Answer: A) E-RAB Retainability

31. Which of the following can improve handover success rate?

• A) Adjusting handover margins

• B) Optimizing antenna tilt
• C) Reducing interference
• D) All of the above
• Answer: D) All of the above
32. What does RSRP (Reference Signal Received Power) measure?
• A) Signal quality in LTE
• B) Signal power in LTE
• C) Call drop probability
• D) SMS delivery rate
• Answer: B) Signal power in LTE

33. What KPI is used to measure data rate in LTE networks?

• A) CSSR
• B) RRC Setup Success Rate
• C) User Throughput
• D) Paging Success Rate
• Answer: C) User Throughput

34. What does SINR (Signal to Interference and Noise Ratio) indicate?

• A) Call setup success rate

• B) Network availability
• C) Signal strength and quality
• D) SMS success rate
• Answer: C) Signal strength and quality
35. What is the unit of measurement for RSRP?

• A) dBm
• B) Mbps
• C) Percentage
• D) Bytes
• Answer: A) dBm

36. What is the impact of high interference on SINR?

• A) SINR decreases
• B) SINR increases
• C) SINR remains unchanged
• D) SINR is not related to interference
• Answer: A) SINR decreases

37. What does Network Availability KPI measure?

• A) The percentage of time the network is available for use

• B) The number of active calls at a given time
• C) The number of users connected to the network
• D) The total data usage per hour
• Answer: A) The percentage of time the network is available for use

38. What is the industry standard for Network Availability?

• A) ≥ 90%
• B) ≥ 95%
• C) ≥ 99%
• D) ≥ 99.99%
• Answer: C) ≥ 99%

39. What is a major cause of low Network Availability?

• A) Power failures
• B) Hardware failures
• C) Fiber cuts
• D) All of the above
• Answer: D) All of the above

40. How can you improve data throughput in LTE?

• A) Optimizing frequency planning

• B) Adding more carriers (Carrier Aggregation)
• C) Reducing congestion
• D) All of the above
• Answer: D) All of the above

41. What parameter should be adjusted to improve Call Setup Success Rate?

• A) Handover margin
• B) Paging repetition
• C) Power control settings
• D) Frequency reuse pattern
• Answer: C) Power control settings

42. What does the KPI “Packet Loss Rate” measure?

• A) The percentage of lost data packets during transmission

• B) The number of SMS lost per hour
• C) The number of failed call attempts
• D) The percentage of users with weak signals
• Answer: A) The percentage of lost data packets during transmission

43. What is the key solution to high call drop rates due to coverage gaps?

• A) Increasing transmission power

• B) Adding new sites
• C) Optimizing handover thresholds
• D) All of the above
• Answer: D) All of the above

Here are the last 7 multiple-choice questions (MCQs) to complete the total of
50 from Chapter 6: KPI Reports for 2G/3G/4G, along with their correct
answers.

13. Network Performance & Troubleshooting

44. What KPI helps measure the delay in data transmission?
• A) Call Drop Rate
• B) Handover Success Rate
• C) Latency
• D) CSSR
• Answer: C) Latency

45. What is the typical latency range for a well-optimized LTE network?

• A) 10-20 ms
• B) 50-100 ms
• C) 150-200 ms
• D) 200-300 ms
• Answer: A) 10-20 ms

46. What does TAC stand for in LTE networks?

• A) Tracking Area Code

• B) Transmission Access Control
• C) Traffic Allocation Channel
• D) Telecom Access Configuration
• Answer: A) Tracking Area Code

47. How does adding small cells help in KPI improvement?

• A) Reduces congestion in macro cells

• B) Improves data speeds and coverage
• C) Enhances capacity in dense areas
• D) All of the above
• Answer: D) All of the above

48. What does PRB Utilization measure in LTE?

• A) The number of paging messages sent

• B) The amount of physical resource blocks used for data transmission
• C) The number of call drops
• D) The network downtime percentage
• Answer: B) The amount of physical resource blocks used for data
transmission

49. A high PRB utilization rate indicates:

• A) Low network usage

• B) High network congestion
• C) High CSSR
• D) High call success rates
• Answer: B) High network congestion

50. What is the primary solution to improve PRB utilization in an overloaded

LTE network?

• A) Adding more carriers or spectrum

• B) Increasing transmission power
• C) Reducing the number of handovers
• D) Disabling Carrier Aggregation
• Answer: A) Adding more carriers or spectrum