GROUP NUMBER

AUTOMATIC
22-AT-001H
TRANSMISSION
DATE MODEL
PALISADE (LX2)
SANTA FE (TMA)
Technical Service Bulletin JANUARY, 2022
SANTA FE HYBRID (TM HEV)
SONATA (DN8A)
SONATA HYBRID (DN8 HEV)
TUCSON (NX4/NX4A)
TUCSON HYBRID (NX4 HEV)

SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS

This TSB supersedes TSB 21-AT-009H to add Symptoms, DTC and add Steps 7~9.

DESCRIPTION: This TSB provides a procedure to diagnose the push button shifter operation. If you
are servicing a vehicle with any symptoms or DTC listed below, follow the Service Procedure, Page 2.

APPLICABLE MODELS:
2020~ Palisade (LX2) 2020~ Sonata Hybrid (DN8 HEV) 2.0L
2021~ Santa Fe (TMA) 2.5L 2022~ Tucson (NX4/NX4A) 2.5L
2021~ Santa Fe Hybrid (TM HEV) 1.6T 2022~ Tucson Hybrid (NX4 HEV) 1.6T
2020~ Sonata (DN8/DN8A) 1.6T/2.5L

SYMPTOMS:
 “Shifter System Malfunction” displayed in the cluster
 Won’t shift into or out of gear or won’t shift out of Park
 Incorrect gear display in cluster and/or won’t start

DTC PARTIAL LIST: (Refer to SBW Control Unit or E-Shifter section for additional DTC)
DTC Description
P060148 Functional Safety Level 2 SW failure (See TSB 21-AT-008H-1)
P065713 SBW actuator power relay error
P07FF00 SBW system Error - Abnormal power voltage
P0705** Transmission range circuit
P106D00 SBW actuator stuck (See TSB 21-AT-008H-1)
P106D13 SBW actuator stuck - open/short
P106D14 SBW system Error - UVW open/short
P106D71 SBW actuator stuck (See TSB 21-AT-008H-1)
P28E214 Shift motor UVW circuit - open
P28E577 SBW actuator commanded position not reached - Short
P28E592 SBW motor performance
P28EA71 SBW actuator stuck
P28EA77 SBW actuator commanded position not reached
U110382 Lost communication with TGS lever (See TSB 21-AT-008H-1)
U110400 Lost communication with TGS lever

Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair
 SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS

PARTS INFORMATION:
Refer to the PNC in the parts catalog to order the correct part numbers.

MODEL DESCRIPTION PNC PART NUMBER

2020~ Palisade (LX2) SBW Lever 46700 467W0-*****
2021~ Santa Fe (TMA) 2.5L 42950 42950-*****
SBW Control Unit (SCU)
2021~ Santa Fe Hybrid (TM HEV) 1.6T 42951 42951-*****
2020~ Sonata (DN8/DN8A) 1.6L/2.5L SBW Actuator 42910 42910-*****
2020~ Sonata Hybrid (DN8 HEV) 2.0L Position sensor 42700 42700-*****
2022~ Tucson (NX4/NX4A) 2.5L
ECU (Unified ECU/TCU) 39110
2022~ Tucson Hybrid (NX4 HEV) 1.6T Parts catalog
TCU 95440
NOTE: Refer to TSB 21-AT-007H to replace the position sensor or SBW actuator.

WARRANTY INFORMATION:
Nature Cause
Model Op Code Operation Op Time Causal
Code Code
42700R00 Range switch
Electronic
46700R00
lever
2020~ Palisade (LX2)
2021~ Santa Fe (TMA) 2.5L Parking
42910R00
2021~ Santa Fe Hybrid (TM HEV) Actuator
2020~ Sonata (DN8/DN8A) SBW Control
2020~ Sonata Hybrid (DN8 HEV) 42950R00 Refer to See Parts
Unit
2022~ Tucson (NX4/NX4A) 2.5L WEBLTS Information
2022~ Tucson Hybrid (NX4 HEV) Engine I3A ZZ3
39110R00 for current table on
control unit LTS time Page 1
Transmission
95440R00
control unit
2021~ Santa Fe (TM HEV)
2020~ Sonata (DN8 HEV) 42700RH1 Hybrid
2022~ Tucson (NX4 HEV)
All 42700RQ0 GDS
NOTE: Normal Warranty Applies

SERVICE PROCEDURE:
1. Attach a GDS and select Fault Code searching, All and OK. Record the DTC and description.
Delete the DTC.
2. If DTC are found, refer to DTC list on Page 1 or the related shop manual, E-Shifter or SBW
Control Unit section for repair guidance.
If no DTC are found, go to Step 3.

TSB #: 22-AT-001H Page 2 of 5

SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS

3. Start the engine. From the GDS home screen, select Data Analysis and A/T menu and the
parameters shown below. Push the shift buttons to change gears P, R, N and D. If the cluster
and the GDS data shows:
 Correct gear, the TCU received the correct signals from the SBW lever. The SBW lever is
currently functioning correctly and the related harness currently does not have an
open/short. Go to Step 4.
 Does not show the correct lever position, the SBW lever or related harness may have a
fault. If no damage or loose pins are found with the related harness, replace the SBW lever.

4. Start the engine. From the GDS home screen, select Data Analysis, SCU menu and the
parameters shown below. Push the shift buttons to change gears. If the GDS data shows:
 Correct Target Lever Position and Actual Lever Position: The SCU commanded the
SBW actuator to shift to the requested gear. The SBW actuator and position sensors 1 and
2 are functioning correctly and the related harness currently does not have an open/short.
Go to Step 5.
 Does not show the correct Target Lever Position: The SCU did not command the SBW
actuator to shift to the requested gear. The SCU or related harness may have a fault.
 Does not show the correct Actual Lever Position: The SBW actuator did not select the
requested gear. The SBW actuator or related harness may have a fault.
NOTE: The Motor Feedback Current should briefly show electrical current when a shift button
is pressed, indicating the SCU sent current to the SBW actuator. If no amps is shown, the SCU
or related harness may have a fault.
NOTE: The sum of Position sensor 1 and 2 should be approximately 100%.

TSB #: 22-AT-001H Page 3 of 5

SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS

5. Turn the engine off and push the SSB 2 times to turn the ignition ON. Press the brake pedal.
From the GDS home screen, select Actuation Test and SCU menu. Test the Target position
for P, R, N and D. Press the arrow to change the selection. If the GDS and cluster show:
 Correct Target Position for P, R, N and D: The SCU sent electrical current to the SBW
actuator, the SCU and SBW actuator are currently operating correctly and the related
harness currently does not have an open/short circuit. Go to Step 6.
 Does not show the correct Target Position for P, R, N and D: The SCU, SBW actuator or
related harness may have a fault.

6. If Steps 3~5 do not show a fault, visually check the wiring harness between the PCM or TCU
and transmission for a damaged wire or open/short circuit. Check for a damaged pin or pin not
fully inserted into the connector.
 If damage exists, repair or replace the related harness.
 If no damage or open/short circuit is found, go to Step 7.
7. FOR Santa Fe (TMA) only:
If the customer comment was either comment listed below, go to Step 9. If not, go to Step 8.
 “Shifter System Malfunction” displayed on the cluster
 DTC P28E214, Shift motor phase UVW circuit open

8. If Steps 3~5 did not find any faults and the issue cannot be duplicated, the issue may be
intermittent. Refer to HTSS “Fix it Right” under symptom “ATM – Gearshift Control”.

9. Record the customers radio presets.

Remove the air cleaner, battery and battery
tray.
Check if the harness is in contact with the
battery tray. If so, go to Step 10.

TSB #: 22-AT-001H Page 4 of 5

SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS

10. If the harness to the SBW actuator is in contact with the battery tray, carefully unwrap the
harness protector in the area shown below. Check the insulation on the wires to see if the
insulation has been damaged by contact with the battery tray. If so, repair or replace the control
harness.

APPENDIX: SBW OPERATION

4 components are required to shift to P, R, N and D.
In addition, the PCM or TCU are required to select the correct transmission solenoids.

TSB #: 22-AT-001H Page 5 of 5