Replacement

5.5 Software installation

The following instructions explain how to install system software using SIM with UtilitySuite version
7.4.20 or later.

Manpower requirements
• 1 person, 2.0 hours.

Special tools
• FSE standard tools.
• Laptop service computer with UtilitySuite version 7.4.20 or later installed.
• External keyboard.
• Debug monitor or equivalent.
• Electrostatic discharge kit.
• 5331224-01 hard disk drive format floppy diskette.
• 00-883890-05 SIM disk.

5.5.1 Backup configuration and logs

Note: This step is performed to back up configuration files, if possible.
Note: All images will be permanently lost with if they are not archived. Check with the customer to
find out whether they would like any of the images on the system backed up.
1. In Windows, open Network Connections from the Control Panel (typically Start->Control
Panel->Network Connections).
2. If the laptop has a switch on it to disable the wireless card, use the switch to disable the
wireless card. If it does not, then in the Network Connections screen, right click on
Wireless Network Connection and choose Disable.
3. Right click Local Area Connection and select Properties.
4. Scroll down and select Internet Protocol (TCP/IP) and click Properties.
5. Select Use the following IP address and enter the following values:
–IP address = 169.254.0.10
–Subnet mask = 255.255.0.0
6. Click Ok at the "Internet Protocol (TCP/IP) Properties" dialog.
7. Close the "Local Area Connection Properties" dialog.
8. Connect the UtilitySuite cable between the ARCNET port on the Workstation and the
serial port on the laptop.
9. Connect the crossover cable between the Workstation and the laptop.
10. Launch UtilitySuite.
11. Click the RUT button to display the RUT forms.

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12. If the product listed at the top of the tree view is not 9800, change the product in
UtilitySuite to 9800 by choosing the File->New->9800.
13. Click the Connect/Disconnect X-ray system button.
14. Click the Connect Serial button to establish a connection with the system.
15. Click Yes at the prompt about updating forms.
16. Save both the Workstation and Generator files to the laptop's hard drive by selecting
File->Save->To File->Both Files. Save them to a location on your laptop that you will
remember as being associated with this system.
17. Erase the Generator's Flash Memory
a) Click Connect->Properties and select all the available nodes to erase.
Note: 1k x 1k WS node will be grayed out and will not be selectable.
b) Click Erase Program Flash for selected Nodes.
c) UtilitySuite displays: "Are you sure you want to erase the program flash for the
selected nodes?" Select Yes.
d) UtilitySuite displays: "Lost connection to system." Click OK.
e) Ensure that all but the Service Node check box are now cleared.
Note: This confirms that the nodes flash was erased. The Service Node will still be checked since the
system has no way to return a message back to UtilitySuite once the service node's flash was
erased.
f) Click Ok on the Connections dialog box to close it.
g) Turn off the system (do not turn it back on until instructed to do so; the nodes will not
be reloaded until after software is installed).
h) Go to connect->properties and select all the available nodes to erase.
i) Click the Erase Program Flash for selected Nodes button. This erases flash memory for
the GIB, FFB, and Service (and MCU on motorized systems).
j) The system asks: "Are you sure you want to erase the program flash for the selected
nodes?" Select Yes.
k) A dialog box appears, saying "Lost connection to system." Click OK.
l) Click Ok on the Connections dialog box to close it.
Note: If the Ethernet connection does not work, you will not be able to retrieve log files.
18. Insert the SIM Floppy Disk into the floppy drive at the back of the Workstation.
19. Reboot the system. Allow the system to fully boot. The workstation will be fully booted
when the workstation monitor displays the SIM version.
Note: UtilitySuite will lose communication to the Workstation. This is normal. Do NOT exit UtilitySuite.
20. The system will be fully booted when the Workstation monitor displays the SIM version.

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21. Click the File Transfer button in UtilitySuite as shown in Figure 5-8.

Figure 5-8 File transfer button in UtilitySuite

22. Click Ok in the dialog box shown in Figure 5-9.

Figure 5-9 File Transfer Confirmation Dialog Box

23. Click Next in the dialog box shown in Figure 5-10.

Figure 5-10 Log File Retrieval Wizard Welcome dialog box

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24. Click Next in the dialog box shown in Figure 5-11.

Figure 5-11 Equipment Setup dialog box

25. Click Ok in dialog box shown in Figure 5-12.

Figure 5-12 Insert SIM Floppy dialog box

Note: The Log files will begin transferring from the Workstation to the laptop.
26. Note the location and name of the log file package as shown in the following Retrieving
Files(s) dialog box shown in Figure 5-13. This location will typically be D:\Documents and
Settings\All Users\Documents\RUS Log Files\x800\

Figure 5-13 File retrieval finish dialog box

27. Click the Finish button to exit.

28. At the end of this procedure, you will be directed to upload this log file package and the
log file package that will be created at the end of this procedure the next time a
connection to the GE network is established.
29. Remove the SIM floppy disk from the Workstation.
30. Turn off the system. Do not turn the system back on until directed to do so.

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5.5.2 Hard drive format

The Hard Disk Drive Format is to be done any time a 9800 system is experiencing hard drive related
failures, including:
• Hard drive fails to boot
• Hard drive boots slowly
• Data or images are mixed or lost
• Images are retrieved or saved slowly
• The hard drive experiences other problems
It should also be used prior to loading software onto the system hard drive.
Note: Brand new solid-state hard drives will have to have the format procedure executed twice. The
first execution will initialize the hard drive, while the second one will format the hard drive.
Note: Prior to formatting a customer's hard disk drive, back up any necessary data including images,
log files, calibration files, and document system configuration (this could include, but is not
limited to customer preferences, DICOM settings, etc.).

WARNING: Electrical circuits inside the equipment use voltages that are capable of causing
serious injury or death from electrical shock, or damage to the equipment. Use
appropriate precautions.

CAUTION: To prevent electrostatic discharge damage, ensure that you are properly grounded with a
grounded wrist strap before handling any electrostatic discharge electronic sensitive
components.
1. Disconnect the AC Power Cord.
2. If required, perform LOTO using the appropriate system specific LOTO procedure.
3. Connect the external keyboard and debug monitor to the Workstation.
4. Re-connect the AC Power Cord.
5. Insert the Hard Disk Drive Format Diskette into the Workstation floppy drive.

Format the hard disk drive

1. Turn on the system.
2. On the keyboard, select Y when prompted on the debug monitor to Reformat Hard
Drive?

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Note: If Y is not selected within 6 seconds the system will automatically run chkdsk. Once chkdsk is
either complete or if it runs for more than 30 seconds, reboot the system to restart the Hard
Disk Drive Format Procedure.
3. Press any key on the external keyboard to allow the format process to continue.
4. When the message: WARNING: ALL DATA ON NON-REMOVABLE DISK DRIVE C: WILL BE
LOST! Proceed with Format (Y / N)? appears, select Y > Enter. The Hard Drive will begin to
format.
5. Press any key when prompted (This occurs multiple times) until A> appears.
Note: Remember to perform this process twice. The first time initialized the drive, the second time
formats it.
Note: Drive format is complete, proceed to the Drive Test.

Hard disk drive format verification

1. Verify that the bytes of free space is greater than 2,000,000,000 on the debug monitor.
Figure 5-14 shows the location of free space information.

Figure 5-14 Hard Drive Format Verification

2. If the amount of free space is less than 2,000,000,000, return the Hard Disk Drive to GEHC
Surgery and order a replacement drive. If the amount of free space is greater than
2,000,000,000, shut the system down and remove the Hard Disk Drive Format diskette.
3. Turn off the system.

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5.5.3 Load software

1. Insert the Simplified Install Manager (SIM) floppy diskette into the Workstation.
2. Insert the system software CD into the laptop and connect the Ethernet cable between
the laptop and the system.
3. Turn on the system. Allow the system to fully boot. The Workstation will be fully booted
when the workstation monitor displays the SIM version.
4. Launch UtilitySuite from the laptop.
5. Click on the SIM button on the toolbar.
6. Follow the prompts in UtilitySuite to install software from the CD.
7. When asked to Choose Installation, select the Select Installation button.
8. Browse to the CD drive on the laptop and click OK.
9. Choose the software version to install and click OK.
10. Continue to follow the prompts in UtilitySuite.
11. Once files are downloaded to the system, a pop-up will appear stating so. Click Finish.
12. Remove the SIM floppy disk.
13. Reboot the system.
14. After the flash is rebuilt, you will see a message on the Workstation monitor indicating
that a reboot is necessary. Reboot the system.
15. Upon completion of reboot, clear any error messages from the workstation monitor and
C-Arm control panel. You will see DATA ERROR displayed on the C-Arm control panel.
16. Reboot the system again.
17. Close UtilitySuite.

5.5.4 Restore configuration

1. Ensure the Workstation is booted completely.
2. Connect the ARCNET cable to the system and laptop if not already connected.
3. Open UtilitySuite.
4. Connect to the system with UtilitySuite.
5. Select Yes at the prompt to update forms.
6. Click File->Open From File->Both. Select the files that you saved from the system at the
start of this Procedure.
7. Restore these files to the system by clicking File->Save to system->Both. Follow the
onscreen prompts to complete this process.
8. Remove the calibration floppy disk from the back of the Workstation.
9. Copy the configuration files to the calibration floppy disk floppy disk and place back in
the bag.

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5.5.5 Retrieve log files

1. Connect the UtilitySuite cable between the ARCNET port on the Workstation and the
serial port on the laptop.
2. Connect the crossover cable between the Workstation and the laptop.
3. Launch UtilitySuite.
4. Click on the RUT button to display the RUT forms.
5. If the product listed at the top of the tree view is not 9800, change the product in
UtilitySuite to 9800 by choosing the File->New->9800 menu items.
6. Click the Connect/Disconnect X-ray system button.
7. Click the Connect Serial button to establish a connection with the system.
8. Click the Yes button at the prompt about updating forms.
9. Insert the SIM Floppy into the floppy drive at the back of the Workstation.
10. Reboot the Workstation.
Note: UtilitySuite will lose communication to the Workstation. This is normal. Do NOT exit UtilitySuite
nor RUT.
11. Once the Workstation is fully rebooted, as indicated by the display of a SIM version on
the Workstation monitor, click the File Transfer button in UtilitySuite as shown in
Figure 5-15.

Figure 5-15 File Transfer button in UtilitySuite

12. Click the Ok button in the confirmation dialog box shown in Figure 5-16.

Figure 5-16 File transfer confirmation dialog box

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13. Click the Next button in the screen shown in Figure 5-17.

Figure 5-17 File Retrieval Wizard Welcome dialog box

14. Click the Next button in the screen shown in .Figure 5-18

Figure 5-18 Equipment Setup dialog box

15. Click the Ok button at the popup dialog box shown in Figure 5-19.

Figure 5-19 Insert SIM Floppy dialog box

Note: The Log files will begin transferring from the Workstation to the laptop.

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16. Note the location and name of the log file package as shown on the screen in
Figure 5-20.

Figure 5-20 Log file retrieval finish dialog box

17. Click the Finish button to exit.

18. Upload the created log file package(s) from the location indicated above in the Finish
screen to \\oeclogparser.am.health.ge.com\serviceincoming the next time a connection
to the GE network is established.
19. Disconnect the crossover and ARCNET cables.
20. If the laptop has a switch on it to enable the wireless card, use the switch to enable the
wireless card. If it does not, then in the Network Connections screen, right click on
Wireless Network Connection and choose Enable.
21. In Windows, open Network Connections in the Control Panel (typically Start->Settings-
>Control Panel->Network Connections).
22. Right click on Local Area Connection and select Properties.
23. Scroll down and select Internet Protocol (TCP/IP) and click Properties.
24. Select Obtain an IP address automatically.
25. Click OK.
26. Close the "Local Area Connection Properties" dialog.
27. Remove the SIM floppy from the system.

5.5.6 Test and calibration

1. Reboot the system.
2. Confirm that the language displayed on the Workstation and C-Arm are correct as per
the system location customer setting.
3. Touch the right monitor screen at multiple locations and confirm that the touch screen is
functional.
Perform the Fluoro Mode Performance Check described on page 6-2 of this Update and Film Mode
Performance Check as described on page 6-1 of this Update.

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