Write an email of about 150–200 words to the bank and explain the change in your finances.

Make a request to change the amount of money you pay back each month. Your email should
include the following things:
• the amount of money you borrowed and the current repayment schedule
• why you borrowed the money
• how your income has changed and why it has changed
• how you would like to change the amount of money you pay each month

Dear Bank Manager,

I am writing to request a modification in to my monthly payment. My name is Sandeep Kaur, and I

secured a loan from your bank on December 24th, 2023. The total amount of the loan is $40,000,
and I am committed to repay $274 biweekly for eight years.

It has been my cherished (=lifelong) dream to open my own restaurant, and it comes (=came) true
(or, turned into reality) with the financial support from the bank. When I established the Commented [MOU174]: Alternative line: and with the
restaurant, my restaurant sale was extremely low due to cutthroat competition in the market. financial support from your bank, I was able to turn it into
reality.
However, my friend suggested me to include Asian food in the menu which results as a sharp
Commented [MOU175]: It should be: sales were
increment (=increase) in my sales. CurrentlyAs a result, my revenue is has been burgeoning day
by day. Commented [MOU176]: Resulted in
Commented [MOU177]: Another way of writing the last
line: However, after a friend suggested adding Asian cuisine
Given my improved financial position, I would like to pay additional amount of my loan, and to my menu, I noticed a significant increase in sales. As a
kindly elevate the amount of my monthly installment from $274 to $500. The account details must result, my revenue has been steadily growing.
be the same. This adjustment will allow me to repay my entire loan within a span of five years Commented [MOU178]: It should be: increase my monthly
instead of eight, and supports support me to manage my finances in a better way (=more installment
efficiently).

Thank you for your time and consideration. Please let me know if any further information is
required. I am looking forward to hear hearing from you soon.

Kind regards,
Sandeep Kaur

Remark: This email is well-structured, professional, and highly effective, making it deserving of a
Band 10. It maintains a formal yet polite tone, clearly outlines the loan details, and logically
presents the request with strong reasoning. Sentence structure, grammar, and vocabulary are
excellent, ensuring clarity. Minor mistakes include "I am looking forward to hear" (should be
"looking forward to hearing"), slight redundancy in phrases (as suggested in the comments) and
grammar (sale was – sales were) should be avoided. Overall, it's a polished and compelling request.
Keep up the good work!

CELPIP | IELTS | PTE | TOEFL | DUOLINGO | CAEL | OET

www.letscrackenglish.in
You travelled to another city on business last week, and there were some problems with your
hotel room. Write an email to the hotel manager in about 150-200 words. Your email should
do the following things
Tell the manager about the problems you had
Explain to them how you feel about what happened
Let them know what actions you would like them to take.

Dear Hotel Manager,

I am writing to express my dissatisfaction with my recent stay at your hotel on January 25th, 2025. Commented [MOU179]: It would look better if you
Several issues marred my experience during my one-day stay, and preventing which prevented mention the hotel’s name – The Hilton
me to enjoy from enjoying my trip.

My name is Sandeep Kaur, and I booked your hotel for one night. I was eagerly looking for
utilizing (=eager to utilize) the swimming pool and tennis area (=court) in at the hotel. However,
at the time of sign-up, the receptionist told me about the unavailability of those services due to Commented [MOU180]: Consider adding a comma
renovations. I was disheartened at that time because my primary reason for reserving the hotel was
those two activities.

Moreover, the moment I stepped into the room, I noticed that the hotel room was not properly
(=poorly) organized, and the air conditioning was also not functioning (=out of order). It was a
restless (=sleepless) night for me in your hotel. I tried to connect with the staff at night, resulted as
no response and action. Commented [MOU181]: Paraphrase it: …but I received no
response or action.
I would like ask for a compensation for my unsatisfactory experience in the hotel. If you can Commented [MOU182]: "ask a compensation" is incorrect
provide me half (=partial) refund or voucher for to spend a free night in the future, it would be because "compensation" is uncountable (it does not take "a")
really appreciative. Additionally, I recommend providing clear and timely updates about
temporarily unavailable activities.

Thank you for your time and consideration. I look forward for to your timely response.

Best regards,
Sandeep Kaur

Remark: This email is well-organized and effectively conveys dissatisfaction, making it a Band
10 response again! The tone remains polite yet firm, and the structure logically presents the
complaint, emotions, and a suggested resolution. The use of vocabulary is strong (e.g., "marred my
experience"), and the argument is clear and persuasive. A few preposition and article errors
sometimes affect accuracy so avoid it. Keep up the good work!

CELPIP | IELTS | PTE | TOEFL | DUOLINGO | CAEL | OET

www.letscrackenglish.in