NETFLIX
NETFLIX
Extensive Content Library: Netflix has invested heavily in acquiring a diverse range of content,
including movies, TV shows, and original programming. This extensive library appeals to a wide
audience and keeps subscribers engaged. The company has also focused on exclusive content,
which differentiates it from competitors [5]
User Experience: Netflix has prioritized user experience with a user-friendly interface,
personalized recommendations, and seamless streaming capabilities. This focus on customer
satisfaction has helped retain subscribers and attract new ones [1].
Data-Driven Decisions: Netflix utilizes data analytic to understand viewer preferences and
behavior, allowing it to tailor content offerings and marketing strategies effectively. This data-
driven approach helps in making informed decisions about content creation and acquisition [7].
Strong Brand Recognition: As a pioneer in the streaming industry, Netflix has built significant
brand recognition and trust among consumers. This strong brand equity contributes to its
competitive advantage in attracting and retaining subscribers [1].
Global Expansion Strategy: While Netflix has a strong domestic presence, its strategic
international expansion has allowed it to tap into new markets and diversify its subscriber base,
which helps mitigate risks associated with reliance on the U.S. market [5].