Installation and Maintenance Instructions

Pre plumbed cylinder

CS5800iAW 180 MCP, CS5800iAW 210 MP and CS5800iAW 250 MP

0010045491-001
6 721 852 928 (2023/04) UK/IE
Table of contents

7.2 Cable types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table of contents 7.3 Cable routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7.3.1 Power cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1 Explanation of symbols and safety instructions . . . . . . . . . . . 3
7.3.2 Control and sensor cables. . . . . . . . . . . . . . . . . . . . . . . 24
1.1 Explanation of symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
7.4 Access to control box. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.2 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . 3
7.5 Replacing/connecting the power cables . . . . . . . . . . . 26
2 Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7.5.1 Removal/replacement of 230V supply cables . . . . . . . 27
7.5.2 Connection of 230V supplies at the XCU-SEH unit . . . . 27
3 Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
7.5.3 Connection of 230V accessories at the XCU-SEH
3.1 Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . ..... 4 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.1.1 Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . ..... 4 7.5.4 Overview of connectors in the XCU-SEH area . . . . . . . 28
3.1.2 180 SL Dimensions and minimum clearances . . . ..... 4 7.6 Connection of control and sensor cables . . . . . . . . . . . 29
3.1.3 210L and 250L Dimensions and minimum 7.6.1 Installation/replacement of low voltage cables . . . . . . 29
clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... 6 7.6.2 CAN-BUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.1.4 180 SL connections. . . . . . . . . . . . . . . . . . . . . . . . ..... 7 7.6.3 Installation of the temperature sensor . . . . . . . . . . . . . 30
3.1.5 210L and 250L connections. . . . . . . . . . . . . . . . . ..... 8 7.6.4 Outdoor temperature sensor T1 . . . . . . . . . . . . . . . . . . 30
3.1.6 Product overview 180 SL . . . . . . . . . . . . . . . . . . . ..... 9 7.6.5 Flow temperature sensor T0 . . . . . . . . . . . . . . . . . . . . . 30
3.2 Product identification . . . . . . . . . . . . . . . . . . . . . . . . . . 11 7.6.6 External connections in XCU-THH area for control
3.2.1 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . 11 & sensor cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.3 Standard accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 11 7.7 Replace cover and final checks . . . . . . . . . . . . . . . . . . . 31
3.3.1 Required system components. . . . . . . . . . . . . . . . . . . . 11
8 Commissioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.3.2 Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
8.1 Commissioning checklist. . . . . . . . . . . . . . . . . . . . . . . . 31
4 Pre-Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 8.2 Commissioning of the control panel . . . . . . . . . . . . . . . 31
4.1 Placement of the indoor unit . . . . . . . . . . . . . . . . . . . . . 11 8.3 Heat pump, indoor unit and heating system
4.2 Mains supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.2.1 Electrical supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 8.4 Operating temperatures . . . . . . . . . . . . . . . . . . . . . . . . 33
4.2.2 Explanations for the hydraulic configuration . . . . . . . . 12 8.5 Function test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.3 Water quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 8.5.1 Overheating protection (OHP) . . . . . . . . . . . . . . . . . . . 33
4.3.1 Quality requirements for the heating water . . . . . . . . . 12 8.6 Finishing commissioning. . . . . . . . . . . . . . . . . . . . . . . . 33
4.3.2 Water quality for potable water (DHW). . . . . . . . . . . . . 13 8.6.1 Appliance/product guarantee . . . . . . . . . . . . . . . . . . . . 33
4.4 Minimum volume and execution of the heating
9 Inspection and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 34
system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.5 Check size of expansion vessel (central heating 9.1 Particle and magnetite filter . . . . . . . . . . . . . . . . . . . . . 34
side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 9.2 DHW expansion vessel & PRVs . . . . . . . . . . . . . . . . . . . 34
4.6 Pressure relief pipework . . . . . . . . . . . . . . . . . . . . . . . . 14 9.3 Draining of appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.7 Discharge Arrangement (DHW). . . . . . . . . . . . . . . . . . . 15 9.4 Shut down the heating system . . . . . . . . . . . . . . . . . . . 35
4.8 Cleaning primary systems . . . . . . . . . . . . . . . . . . . . . . . 16
10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.8.1 Flushing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
10.1 Operating and fault displays . . . . . . . . . . . . . . . . . . . . . 35
5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
11 Environmental protection and disposal . . . . . . . . . . . . . . . . . 35
5.1 Transport and storage . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.2 Moving the appliance to the installation place . . . . . . . 17 12 Data Protection Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.3 Fastening the cylinder to the ground. . . . . . . . . . . . . . . 18
5.4 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 13 Technical Specifications/Logs . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.5 Installation of accessories . . . . . . . . . . . . . . . . . . . . . . . 18 13.1 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . 36
5.5.1 Safety thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 13.2 Wiring diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.6 Remove covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 13.2.1 Wiring diagram of appliance . . . . . . . . . . . . . . . . . . . . . 37
13.2.2 Cable plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6 Hydraulic connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 13.2.3 Measurements from temperature sensors . . . . . . . . . . 38
6.1 Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 13.3 Hydraulic configuration . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.2 Pipe connections, general . . . . . . . . . . . . . . . . . . . . . . . 19 13.3.1 Heating circuit without mixer . . . . . . . . . . . . . . . . . . . . 39
6.3 Connect the indoor unit to the heat pump . . . . . . . . . . 21 13.3.2 Explanation of symbols . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.4 Connect the indoor unit to the heating system. . . . . . . 22 13.3.3 Performance charts for circulation pumps. . . . . . . . . . 42
6.5 Connect the indoor unit to the mains water supply . . . . 22
6.6 Heat pump, indoor unit and heating system filling . . . . 23 14 Benchmark Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

7 Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Explanation of symbols and safety instructions

HInstallation, commissioning and service

1 Explanation of symbols and safety instructions The product may only be installed, brought into operation and
maintained by trained personnel.
1.1 Explanation of symbols
▶ Use only original spare parts.
Warnings
HElectrical work
In warnings, signal words at the beginning of a warning are used to
Electrical work must only be carried out by a competent person in
indicate the type and seriousness of the ensuing risk if measures for
relation to the electrical safety requirements of the relevant UK
minimizing danger are not taken.
regulations.
The following signal words are defined and can be used in this document:
▶ Before starting electrical work;
DANGER – Ensure that the electricity supply is safely Isolated and secured to
prevent inadvertent re-connection.
DANGER indicates that severe or life-threatening personal injury will Information on safe isolation can be found in the Health and
occur. Safety Executive guidance HSG85.
– Using test equipment approved to GS38 to confirm that the
electricity supply is disconnected.
WARNING
– Before touching live parts: Wait at least five minutes to discharge
WARNING indicates that severe to life-threatening personal injury may the capacitors.
occur. ▶ Refer to the manufacturer’s information when installing non
Worcester components and systems to the Worcester appliance.
CAUTION HConnection to supply mains
CAUTION indicates that minor to medium personal injury may occur. ▶ There are two mains supply cables to this product
▶ Means to safely disconnect the unit from supply mains must be
incorporated.
NOTICE
Connection to the water supply (cold main)
NOTICE indicates that material damage may occur.
This unit is designed to be permanently connected to the water supply.
The connection must not be established with a hose set.
Important information The maximum inlet pressure of the water is 10 bar (relative pressure).
The minimum permissible inlet pressure of the water is 1,5 bar.
The info symbol indicates important information where there is no risk to HHandover to the user
people or property. When handing over, instruct the user how to operate the heating system
and inform the user about its operating conditions.
Additional symbols ▶ Explain how to operate the heating system and draw the user's
attention to any safety relevant action.
Symbol Meaning ▶ In particular, point out the following:
▶ a step in an action sequence – Modifications and repairs must only be carried out by an approved
 a reference to a related part in the document contractor.
• a list entry – Safe and environmentally compatible operation requires
– a list entry (second level) inspection at least once a year and proper cleaning and
maintenance.
Table 1
▶ Point out the possible consequences (personal injury, including
1.2 General safety instructions danger to life or material damage) of non-existent or improper
inspection, cleaning and maintenance.
HNotices for the target group ▶ Leave the installation instructions and the operating instructions with
These installation instructions are intended for gas, plumbing, heating the user for safekeeping.
and electrical contractors. All instructions must be observed. Failure to
comply with instructions may result in material damage and personal
injury, including danger to life. 2 Regulations
▶ Read the installation, service and commissioning instructions (heat
source, heating controller, pumps, etc.) before installation. Installation
▶ Observe the safety instructions and warnings. The pre-plumbed cylinder is specifically designed to be installed in
▶ Follow national and regional regulations, technical regulations and conjunction with an air source heat pump.
guidelines. Unvented cylinders are a controlled service as defined in the latest
▶ Record all work carried out. edition of the building regulations and should only be carried by a
competent qualified installer.
HIntended use
This product is intended for use in sealed heating systems in residential The relevant regulations are:
buildings. England and Wales - Building Regulation Part G Section G3
Any other use is considered as not intended. Liability will not be assumed Scotland - Technical Standard Section 4
for any resulting damage. Northern Ireland - Building Regulations Part F

Pre plumbed cylinder – 6 721 852 928 (2023/04) 3

Product Information

After installation the Benchmark log book and included commissioning

sheets must be completed and left along with these instructions with the 3 Product Information
householder for future reference.
3.1 Scope of delivery
Any water distribution and central heating installation must comply with
the relevant recommendations of the current version of Regulations and 3.1.1 Scope of delivery
British Standards listed below:
Accessory pack (box)
Building Regulations
IEE Requirements for Electrical Installations (BS 7671) 1 5
Water Regulations 2
Manual Handling Operations Regulations. 6

British Standards 3
Where no specific instruction is given, reference should be made to the
relevant British Standard codes of Practice. 7
• BS7074:1
– Code of practice for domestic and hot water supply 4

• BS7593
8
– Treatment of water in domestic hot water central heating systems
• BS6798
• BS5449
• BS5540:1
• BS5540:2 0010048061-001

• CP331:3
• BS8558 Fig. 1 Standard delivery
• BS7671
1. Indoor unit with pre-assembled filling link* (dotted outlined
– IET Wiring Regulations enlargement)
Health and Safety Document No. 635 Accessory pack
2. Hardware pack
3. Strap to lift the cylinder
4. Expansion vessel for domestic water 18L
5. Outdoor temperature sensor
6. Documentation
7. ErP label
8. Connect-Key K30
*The filling link is used only for installation and re pressuring, store the
braided hose close to indoor unit after system filling

Model Name Cylinder Size/ Description

CS5800iAW 180 MCP 180 Litre Slim line (180 SL)
CS5800iAW 210 MP 210 litre (210 L)
CS5800iAW 250 MP 250 litre (250 L)
Table 2 Model name, description
3.1.2 180 SL Dimensions and minimum clearances
• The following details cover the installation, service and maintenance
clearances for the product.

Note the dimensions and minimum clearances in the figures for all three
directions carefully. Note also the position of the door if installed in a
cupboard.

4 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Product Information

CAUTION
Risk of damage to product or property 653 (including pump connector plug)
The product will overheat if the clearance space around the product is
restricted by objects.
▶ Do not restrict this space with the addition of cupboards, shelves etc.
next to or around the product.
▶ This product contains electrical components, do not store any
combustible materials on or next to the product, such as clothes,
towels, paper or plastic bags.

≥200

≥50

≥50 1708 ≥150 ≥150

(if door in front)

≥600 (if fixed wall)

474
645
0010046215-00

Fig. 3 Cylinder width specifications (mm) and lateral clearances

limitation (180 Litre Slim line)

Minimum overall width ≥774

645.4
50
≥

0010046216-001

Fig. 2 Cylinder depth and height specifications (mm) and front, rear
and height clearances limitation (180 Litre Slim line)
Minimum overall depth ≥745.4

≥150 ≥150
50
≥

Minimum required door width ≥655

0010049304-001

Fig. 4 Lateral clearance limitation and door frame minimum width

when installing in a cupboard with front door (180 Litre Slim
line)

Pre plumbed cylinder – 6 721 852 928 (2023/04) 5

Product Information

3.1.3 210L and 250L Dimensions and minimum clearances

• The following details cover the installation, service and maintenance
clearances for the product. 674 (including pump connector plug)

Note the dimensions and minimum clearances in the figures for all three
directions carefully. Note also the position of the door if installed in a
cupboard.

CAUTION
Risk of damage to product or property
The product will overheat if the clearance space around the product is
restricted by objects.
▶ Do not restrict this space with the addition of cupboards, shelves etc.
next to or around the product.
▶ This products contains electrical components, do not store any
combustible materials on or next to the product, such as clothes,
towels, paper or plastic bags.

TANK SIZE HEIGHT

210 1561
250 1806 ≥200

≥150 ≥150

≥50 574
745
0010049195-001

Fig. 6 Cylinder width specifications (mm) and lateral clearances

Height limitation (both 210 and 250 litre, 210 litre base drawing)
≥50 table above
(if door in front)
Minimum overall depth ≥874

≥600
(if fixed wall)
50
≥

≥150
Minimum overall depth ≥847

≥150

747
0010049196-001

Fig. 5 Cylinder depth and height specifications (mm) and front, rear
50
≥

and height clearances limitation (210 litre base drawing - note Minimum required door width ≥680
height differences to 250 litre)
0010049306-001

Fig. 7 Lateral clearance limitation and door frame minimum width

when installing in a cupboard with front door (both 210 and
250 litre)

6 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Product Information

3.1.4 180 SL connections

0010049234-001

Fig. 8 Connections dimensions for the 180sl cylinder

Pre plumbed cylinder – 6 721 852 928 (2023/04) 7

Product Information

3.1.5 210L and 250L connections

0010049319-001

Fig. 9 Connections dimensions for 210l and 250l cylinder

8 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Product Information

3.1.6 Product overview 180 SL

19

1* 22

20
2
21
23
24

4 25
5
6
26
7
8 27
30
28
9
29
10
11
31
12
*Remove the filling
32 link after the system
14
13 is filled

14 33

34
35
15

16
36
17
14 37

18
14 18
38
39
0010044647-001

Fig. 10 Left and right view of 180 litre Pre-Plumbed Cylinder

Pre plumbed cylinder – 6 721 852 928 (2023/04) 9

Product Information

19 35,a)

20 35,b)

21
22

23
24

25

0010044648-001

35,c)
Fig. 11 Enlarged view right-hand component cluster

14
0010049512-001

9 Fig. 13 Enlarged view of e-heater with covers removed

10 1. DHW (Domestic Hot Water) outlet connection

11 – (1* equivalent DHW outlet connection position on the 210 and
250 litre versions of the Pre-Plumbed Cylinder)
12 2. Temperature sensor DHW top (TW2)
3. DHW circulation connection (optional)
4. Control unit UI800 CS
5. Control box
6. Heat transfer medium out (return to the heat pump)
13 7. Temperature sensor return temperature to heat pump TC0
8. Manual purge vent (behind the pipe)
9. Pressure sensor heating circuit JC0
10.Pressure gauge connection
8 11.Diverter valve
12. PRV (Pressure Relief Valve) heating circuit, 3 bar
13. Heat carrier pump PC0
14. Temperature sensor DHW bottom (TW1), behind the pump
0010044649-001 15. Particle filter (filter with magnet)
16. 2nd Heating zone return (optional)
Fig. 12 Enlarged view of left component cluster
17. Return from the heating system
18. Mounting bracket
19. TPRV (Temperature & Pressure Relief Valve) DHW, 10 bar/90°C
20. Cold water inlet - inlet safety group
21. Pressure reducing valve, 3.5 bar - inlet safety group
22. Balanced cold feed - Inlet safety group
23. PRV (Pressure Relief Valve) DCW (Domestic Cold Water), 6 bar - Inlet
safety group
24. DHW expansion vessel connection - Inlet safety group
25.Tundish
26. Data plate

10 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Pre-Installation

27. Flow to heating system 3.3.2 Optional accessories

28. Circulation pump heating circuit PC1 The following accessories can be added on and are not required for
29.2nd Heating zone flow (optional) operation of the system.
30.Flow temperature sensor heating circuit T0 • Room controller
31. Double check valve with isolation valve, gauge port and pre-mounted • Magnetite separator (system filter)
blanking cap • Thermostatic valve hot water (required for DHW temperatures above
32.External filling link (braided metal hose with wing nuts) (*Remove 65 °C)
after the system is filled) • DHW circulation pump
33. Isolation valve with pre-mounted blanking cap • Safety thermostat for under floor heating
34.Pressure gauge • Non-return valve for the heating system
35.Electrical heater 3kw (covered) A non-return valve may be necessary to prevent self-circulation in the
– 35a)Temperature safety switch for electrical heater - cable entry heating system. This can mainly arise in the following situations:
at the front of the heater • Heating system with radiators
– 35b) Temperature sensor flow primary flow from heat pump-Tc1- • The indoor unit is installed below the heating system (basement or
cable entry at rear of the heater multi-story building)
– 35c) Power supply cable entry at the rear of the heater • The outdoor unit is installed on the same height or below the indoor
36. Drain valve (cylinder) unit
37. Heat transfer medium in (from heat pump)
38.Drain Valve CH (Central Heating) system
39.Buffer vessel 4 Pre-Installation
NOTICE
3.2 Product identification Risk of damage to system or product!
Data plate Before installation
The data plate contains performance data, approval data and the serial ▶ All the following Pre-Installation sections must be read and
number of the product. requirements met before starting product or ancillary equipment
The position of the data plate can be found in the product overview in this installations.
chapter.
▶ Run the connector pipes for the heating system and cold water/DHW
The G3 relevant symbols mean the following in the building up to the installation location of the indoor unit.
▶ This product is only suitable for installing internally within a property
Maximum pressure for space heating (bar) at a suitable location onto a flat, fixed rigid surface at least the same
size as the product and capable of supporting the product weight.
▶ Product must be fixed to the floor using supplied mounting brackets.
Volume of domestic hot water cylinder (L)
▶ The system must be sealed and not open vented.
3.2.1 Declaration of Conformity
The design and operating characteristics of this product comply with the 4.1 Placement of the indoor unit
British, European and supplementary national requirements. • The indoor unit is placed in the building. The pipework between the
heat pump and indoor unit must be as short as possible. Use
The UKCA and CE markings declare that the product
insulated pipes.
complies with all the applicable British and
• The maximum pipe length between the heat pump and the indoor unit
European legislation, which is stipulated by
depends on the heat pump size as well as on the pipe diameter see
attaching these markings.
section 6.2
You can request the complete text of the Declaration of Conformity from • The ambient temperature around the indoor unit shall be between
the UK address indicated in this document. +10 °C and +35 °C.
3.3 Standard accessories • The unit must not be installed in a bathroom/wet room or outdoors

3.3.1 Required system components

The following components are not included in the standard delivery but
No surface protection is required against heat transfer from the product.
are required for the initial startup and operation of the system.
Heating system:
• Automatic air vent valve [VL1]
• Expansion vessel
Hot tap water:
• Thermostatic valve hot water
Heat pump:
• Manual valve [VC4] between the indoor unit and the heat pump. The
valve is used when filling and venting the system. It is not allowed to
completely disconnect the heat pump from the indoor unit, therefore
only one valve is required.

Pre plumbed cylinder – 6 721 852 928 (2023/04) 11

Pre-Installation

4.2 Mains supply Water quality Unit Value

4.2.1 Electrical supply Conductivity μS/cm ≤ 2500
• There must be two electrical supplies to the appliance: control unit pH ≥ 6,5... ≤ 9,5
and heater. It must be possible to isolate each supply. Chloride ppm ≤ 250
• Supply: 230V AC - 50 Hz (each) Sulphate ppm ≤ 250
• This product must not be connected to a three phase supply.
Sodium ppm ≤ 200
• The wiring between the product and the electrical supply must
comply with the latest IET wiring regulations that apply to wiring to Table 3 Boundary conditions for potable water (filling water)
Class 1 fixed equipment. ▶ Check the pH value after > 3 months of operation. Ideally at the first
• The appliance incorporates low energy DC modulating pumps. If an service.
RCD is required, it must be minimum type A. Type AC must not be
used. This applies only to the control unit (not the heater). Material of heat Heating water pH value range
• The product must be earthed. generator
• Cable 1 (control unit): Heat resistant PVC 3-core flexible cable Copper brazed •Untreated potable water 7.51) – 10.0
1.0mm2 to H05V2V2-F. heat exchangers •Fully softened water
• Cable 2(heater): Heat resistant PVC 3-core flexible cable 2.5mm2 to • Low-salt operation < 100 μS/ 7.01) – 10.0
H05V2V2-F. cm
• Additional equipment wired to the product must comply with the 1) If pH value is < 8.2 an on-site test for ferrous corrosion is necessary
latest IET wiring regulations.
Table 4 pH value ranges after > 3 months of operation
4.2.2 Explanations for the hydraulic configuration
▶ Treat the fill and top up water according to the instructions in the
General following section.
XCU-THH (XCU Installer module integrated into the indoor unit Depending on the hardness of the filling water, the system water volume
HY) and the maximum heat output of the heat generator, water treatment
UI800 User interface may be required to avoid a damage in water heating installations, due to
CR10 Room controller (accessories) the formation of lime scale.
T1 Outside temperature sensor Requirements on the fill and top-up water
PW2 DHW circulation pump (accessories)
3,00
TW1 DHW temperature sensor 2,80
< 100 kW
2,60
Heating circuit without mixing valve 2,40
< 50 kW

PC1 Circulation pump for heating circuit 2,20

MC1 Safety thermostat 2,00

1,80
1
4.3 Water quality y 1,60
1,40

4.3.1 Quality requirements for the heating water 1,20

1,00
The quality of the fill and top-up water is an essential factor for increased
0,80
efficiency, functional reliability, long service life and for maintaining the 0,60 2
operational readiness of a heating system. 0,40
0,20
0,00
0 5 10 15 20 25 30
Unsuitable water can damage the heat exchanger or cause a fault in the x 0010048707-001
heat generator or DHW supply!
Fig. 14 Heat generators < 50 kW-100 kW
Unsuitable or contaminated water can lead to sludge formation, [x] Total hardness in °dH
corrosion or scaling. Unsuitable antifreeze or hot water additives [y] Maximum possible water volume over the service life of the heat
(inhibitors or anti-corrosion agents) can damage the heat generator and source in m3
heating system. [1] Above the curve, only use desalinated fill and top-up water, with a
▶ Only fill the heating system with potable water. Do not use well or conductivity of ≤ 10 μS/cm
groundwater. [2] Below the curve, untreated fill and top-up water according to
▶ Determine the water hardness of the filling water, before filling the drinking water regulation can be used
system.
▶ Flush the heating system prior to filling.
▶ If magnetite (iron oxide) is present, anti-corrosion measures are
required and the installation of a magnetite separator and a de-airing
valve in the heating system is recommended.
▶ The limit values in table 3 must not be exceeded, even if national
directives contain higher limits.

12 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Pre-Installation

Antifreeze

For systems with a specific system water content >40 l/kW, water
treatment is mandatory. If there are several heat generators in the Unsuitable antifreeze can damage the heat exchanger or cause a fault in
heating system, then the system water volume must be related to the the heat source or DHW supply.
heat generator with the lowest output.
Unsuitable antifreeze can damage the heat source and heating system.
Only use antifreeze as listed in the document 6720841872, which
Water hardness unit conversion
contains antifreeze products approved by us.
°dH °e °fH ppm mmol/l
▶ Only use antifreeze according to the specifications of the
1°dH= 1 1,25 1,8 17,8 0,1783
manufacturer, e.g with regard to the minimum concentration.
1°e= 0,798 1 1,4 14,3 0,142 ▶ Follow the instructions of the manufacturer of the antifreeze about
1°fH= 0,56 0,7 1 10 0,1 regular checking of the concentration and corrective measures.
1 ppm 0,056 0,07 0,1 1 0,01 ▶ The use of antifreeze reduces the efficiency.
CaCO3
(USA) Heating water additives
1mmol/l= 5,6 7,02 10 100 1
Table 5 Water hardness unit conversion Unsuitable heating water additives can cause damage to the heat source
A recommended and approved method for water treatment is and heating system or cause a fault in the heat source or DHW supply.
desalination of the fill and top-up water to a conductivity of ≤ 10 μS/cm.
The use of a heating water additive, e.g. corrosion inhibitor, is only
Prevention of corrosion
allowed, if the manufacturer of the heating water additive certifies its
In most cases, corrosion plays only a minor role in heating systems. suitability for all materials in the heating system.
However, a precondition for this is that the system is a corrosion-sealed
water heating installation. This means that there is practically no access ▶ Only use heating water additives in accordance with the instructions
of oxygen to the system during operation. of its manufacturer about concentration, regular checking of the
concentration and corrective measures.
Continuous introduction of oxygen leads to corrosion and can thus cause
rusting and rust sludge formation. Sludge formation can not only cause Sealants in the heating water can cause deposits in the heat generator,
blockages and therefore a diminished heat supply but also deposits therefore it is not advisable to use it.
(similar to lime scale deposits) on the hot surfaces of the heat exchanger. Suitable water treatment products (inhibitors/cleaners) can be
The amount of oxygen introduced by the fill- and top-up water are obtained from the following manufacturers:
generally very small and can therefore be ignored.
To avoid oxygenation, connection pipes must be diffusion-tight!
The use of rubber hoses should be avoided. Follow the guidance of BS7593:20191) for treatment of water in
domestic hot water heating systems.
The intended connection accessories should be used in the installation.
During operation, pressure maintenance with regard to oxygen ingress
and in particular the function, correct sizing and correct setting (pre- ADEY www.adey.com
charge pressure) of the expansion vessel is of highest importance. FERNOX www.fernox.com
Check the pre-charge pressure and function annually. SENTINEL www.sentinelprotects.com/uk
Furthermore, the function of automatic air vents should also be checked Table 6
during maintenance.
4.3.2 Water quality for potable water (DHW)
It is also important to check and document the top-up water quantities
via a water meter. Larger and regularly required water top-up quantities The integrated domestic hot water cylinder is constructed to heat and
indicate insufficient pressure maintenance, leaks or continuous oxygen store potable water. Follow country-specific regulations and standards
input. for potable water. The water quality in the cylinder has to comply with the
framework of EU directive 2020/2184.
Use in hard water areas:
In areas where temporary water hardness exceeds 200ppm (11.2°dH),
consideration should be given to reducing the dhw temperature to 50-
55° C*. Additionally consideration may need to be given to the fitting of a
scale prevention device. In such circumstances, the advice of the local
water authority should be sought.
*Ensure legionella protection with the settings on the HMI!
Water mains pressure:
• Minimum mains water pressure, for maximum performance refer to
section 13.1 "Technical specifications".
• Maximum mains fed water static pressure is 10 bar.

1) Only applicable in the United Kingdom

Pre plumbed cylinder – 6 721 852 928 (2023/04) 13

Pre-Installation

4.4 Minimum volume and execution of the heating 4.6 Pressure relief pipework
system
CAUTION
Scalding risk from hot water or steam!
Normally the energy for the defrost cycle is drawn form the buffer ▶ The pressure relief valve (PRV) and temperature & pressure relief
cylinder and the heating system, but in small systems with low flow the valve (TPRV) are appliance safety devices and may discharge hot
controller may switch to draw energy from the DHW cylinder instead. water or steam when activated.
Even the electrical heater may be activated to ensure a proper defrost. ▶ The outlet pipe should be sited in such a way that it does not cause a
hazard or an obstruction when discharging, for example above a
window, entrance door or other public access way.
4.5 Check size of expansion vessel (central heating side)
▶ The point of termination should provide a visual indicator in case the
Characteristic diagram for expansion vessel PRV/TPRV discharges.
Safety valve 3.0 • The pressure relief discharge pipe [1 or 3] should be run in pipe
setting (bar) which has a diameter of at least 15mm, that is made of copper or a
material that will withstand PRV/TPRV discharge temperatures and
Vessel charge 0.5 1.0 1.5 pressures, and which complies with BS 5254 or BS EN 1451.
and initial • Plastic pipework must be properly supported with a maximum of
system 300mm between supports to prevent sagging.
pressure • The PRV discharge pipe must run continuously downwards away from
(bar) the appliance to a safe point of discharge.
Total water Select an expansion vessel with a nominal volume not • The pressure relief should discharge away from any electrical or other
content of less than given below (litres) hazard, preferably to an external drain or soak-away.
system • The pipe [1 or 3] should be finished with a partial bend, to face the
(litres) external wall (as shown) to ensure safe discharge of hot water.
25 2.1 2.7 3.9 • In all normal circumstances a PRV discharge pipe installation as
described above sufficiently meets all but the most exceptional
50 4.2 5.4 7.8
circumstances.
75 6.3 8.2 11.7
– Where the PRV discharge pipe could be susceptible to damage,
100 8.3 10.9 15.6 vandalism, freezing etc that could cause either a blockage or
125 10.4 13.6 19.5 restriction in the ability to discharge safely then a tundish should
150 12.5 16.3 23.4 be considered. The tundish should be sited in a position where
175 14.6 19.1 27.3 damage to the property or injury to occupants cannot occur from
any spillage or discharge.
200 16.7 21.8 31.2
225 18.7 24.5 35.1
250 20.8 27.2 39.0
275 22.9 30.0 42.9
300 25.0 32.7 46.8
Multiplying 0.0833 0.109 0.156
factors for
1
other system 1
volumes
Table 7 Capacities of expansion vessel
2

3 2
3

4
6720818077-38.1Wo

Fig. 15 Pressure relief pipework

[1] Discharge pipe (turned back onto external wall example)
[2] Outside wall
[3] Discharge pipe (into drain or gully example)
[4] External drain

14 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Pre-Installation

4.7 Discharge Arrangement (DHW) The discharge pipe (D2) from the tundish should terminate in a safe
place where there is no risk to persons in the vicinity of the discharge
and:
600 mm
• Be at least one pipe size larger than the nominal outlet size of the
maximu
m 2 safety device unless its total equivalent hydraulic resistance exceeds
that of a straight pipe 9 m long i.e. discharge pipes between 9 m and
6 18 m equivalent resistance length should be at least two sizes larger
1 than the the nominal outlet size of the safety device, between 18 and
27 m at least 3 sizes larger, and so on. Bends must be taken into
account in calculating the flow resistance. Refer to Fig. 16, Table 8
minimum
300 mm

and the worked example.

An alternative approach for sizing discharge pipes would be to follow
British specification standards for design installation, testing and
maintenance of services supplying water for domestic use within
buildings and their curtilages.
• Have a vertical section of pipe at least 300 mm long, below the
3 4 tundish before any elbows or bends in the pipework.
• Be installed with a continuous fall.
• It is preferable for the discharge to be visible at both the tundish and
the final point of discharge but where this is not possible or
5 practically difficult there should be clear visibility at one or other of
0010017083-001 these locations. Examples of acceptable discharge arrangements
are:
Fig. 16 Diagram of a typical discharge pipe arrangement (extract from – Ideally below the fixed grating and above the water seal in a
Building Regulation G3) trapped gulley.
[1] Safety device (e.g. temperature relief valve)* – Downward discharges at a low level; i.e. up to 100 mm above
[2] Metal discharge pipe (D1) from temperature relief valve to external surfaces such as car parks, hard standing, grassed areas
tundish* etc. are acceptable providing that where children play or
[3] Discharge pipe (D2) from tundish with continuous fall otherwise come into contact with discharges, a wire cage or
[4] Fixed grating similar guard is positioned to prevent contact whilst maintaining
[5] Trapped gulley visibility.
[6] Tundish* – Discharges at a high level; e.g. in to metal hopper and metal down
*The positions (1), (2) and (6) are already pre-installed on PPCy pipe with the end of the discharge pipe clearly visible (tundish
visible or not) or onto a roof capable of withstanding high
Connect the Tundish and route the discharge pipe. The discharge
temperature discharges of water and 3 m from any plastic
pipework must be routed in accordance with Part G3 of schedule 1 of the
guttering systems that would collect such discharges (tundish
Building Regulations. The information that follows is not exhaustive and
available).
if you are in doubt you should seek advice.
– Where a single pipe serves a number of discharges, such as in
The two safety valves will only discharge water under fault conditions. blocks of flats, the number served should be limited to not more
When operating normally water will not be discharged. than 6 systems so that any installation can be traced reasonably
The tundish should be vertical, located in the same space as the easily. The single common discharge pipe should be at least one
unvented hot water storage system and be fitted as close as possible and pipe size larger than the largest individual discharge pipe to be
within 600mm of the safety device e.g. the temperature relief valve. connected. If unvented hot water storage systems are installed
(all the above is already preplumbed) where discharges from safety devices may not be apparent i.e. in
dwellings occupied by blind, infirm or disabled people,
consideration should be given to the installation of an
electronically operated device to warn when discharge takes
place.

NOTICE
▶ The discharge may consist of scalding water and steam. Asphalt,
roofing felt and non-metallic rainwater goods may be damaged by
such discharges.
▶ It is only acceptable to discharge into a soil pipe if certain conditions
stipulated in the G3 regulations are met.

Pre plumbed cylinder – 6 721 852 928 (2023/04) 15

Pre-Installation

The table below is based on copper tube. Plastic pipes may be of different bore and resistance. Sizes and maximum lengths of plastic should be
calculated using data prepared for the type of pipe being used.
Valve outlet size Minimum size of discharge Minimum size of discharge Maximum resistance Resistance created by
pipe D11) pipe D2 from tundish allowed, expressed as a each elbow or bend
length of straight pipe (i. e.
no elbows or bends)
G1/2 15 mm 22 mm up to 9 m 0.8 m
28 mm up to 18 m 1.0 m
35 mm up to 27 m 1.4 m
G3/4 22 mm 28 mm up to 9 m 1.0 m
35 mm up to 18 m 1.4 m
42 mm up to 27 m 1.7 m
G1 28 mm 35 mm up to 9 m 1.4 m
42 mm up to 18 m 1.7 m
54 mm up to 27 m 2.3 m
1) see Fig. 16

Table 8 Sizing of copper discharge pipe “D2” for common temperature relief valve outlet sizes
Worked example: Before cleaning the system:
The example below is for a G1/2 temperature relief valve with a ▶ Ensure that the system and pipework is in good working order.
discharge pipe (D2) having 4 No. 22 mm elbows and length of 7 m from ▶ Where possible keep the existing appliance/circulating pump in
the tundish to the point of discharge. place when flushing the system before installing the new
From Table 8: appliance. Alternatively use an after market power flushing
Maximum resistance allowed for a straight length of 22 mm copper system or similar to remove magnetite and other debris from the
discharge pipe (D2) from a G1/2 temperature relief valve is: 9.0 m central heating system.
Subtract the resistance for 4 No. 22 mm elbows at 0.8 m each = 3.2 m – Even new central heating systems contain contaminants that
need to be removed before treating the system with inhibitor/anti-
Therefore the maximum permitted length equates to 5.8 m which, is less freeze.
than the actual length of 7 m therefore calculate the next largest size of
– When an appliance is installed onto a new system then it is
discharge pipe (D2).
possible to use the appliance whilst cleaning the system. A system
Maximum resistance allowed for a straight length of 28 mm copper filter must be fitted to the return to reduce the risk of
discharge pipe (D2) from a G1/2 temperature relief valve is: 18 m contaminants entering the appliance.
Subtract the resistance for 4 No. 28 mm elbows at 1.0 m each = 4 m ▶ Follow the guidance of BS7593.
Therefore the maximum permitted length equates to: 14 m 4.8.1 Flushing the system
As the actual length is 7 m, a 28 mm (D2) copper pipe will be Flushing the system using existing appliance/circulating pump or new
satisfactory. appliance.

4.8 Cleaning primary systems

NOTICE Existing appliances/circulation pumps
Risk of damage to system or appliance! ▶ An existing appliance/circulating pump should be used to flush the
Debris from the system can damage the appliance and reduce efficiency. system before the new appliance is installed.
Failure to comply with the guidelines for the use of water treatment with
the appliance will invalidate the appliance guarantee and contravene the
Building Regulations.
New appliances
▶ It is a requirement of the Building Services Compliance Guide which
is a second tier document to the Building Regulations to flush and ▶ A new appliance must only be used to assist the cleaning of a newly
inhibit the primary water system in accordance with BS 7593. installed system.
▶ The Building Services Compliance Guide recommends that a primary
▶ Fill the system with cold water and check for leaks.
water cleanser is fitted to the system.
▶ Open all drain cocks and drain the system.
▶ The filter fitted to the appliance will help remove both magnetite and
non-magnetic debris. ▶ Close drain cocks and add a suitable flushing agent at the correct
strength for the system conditions in accordance with the
manufacturer‘s instructions.
NOTICE ▶ Mark the position of the lockshield valves and open them fully.
Risk of damage to system or appliance! ▶ Fully open all TRVs.
▶ Salt based, artificially softened water that adjusts the pH value MUST ▶ Circulate the flushing agent before the appliance is fired up.
NOT be used to fill the system. ▶ Run the appliance/system at normal operating temperature as
▶ Alternatively there are water softening/treatment products that do directed by the manufacturer of the flushing agent.
not adjust or alter the pH levels of the water. ▶ Drain and thoroughly flush the system to remove the flushing agent
With these products it may not be necessary to provide an untreated and debris. Do not drain the system through the PRV of new
water by-pass to the primary water filling point of the heat system appliances.

16 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Installation

▶ It may be necessary to use a power flushing machine to aid the

cleansing procedure in some circumstances.
▶ Close the drain cocks and manual air vents.
For existing appliance/circulating pump actions.
▶ Add a suitable inhibitor to the system in accordance with the
manufacturers instructions.
▶ Fill the system to between 0.8 and 1.7 bar via a WRAS approved
filling loop (supplied with the appliance)
▶ Vent any air from the appliance and system.
For new appliance.
▶ Once the new appliance has been installed follow the guidance in
Filling the appliance and adding additive, see section Heating water
additives.
Person 1
Person 2

5 Installation
0010049007-001
CAUTION
Fig. 17 Bracket removal: person 2 removes the brackets while person 1
Risk of injury!
holds the cylinder.
During transport and installation there is a risk of crushing injury. During
maintenance, internal parts of the appliance may become hot.
▶ The installer is obliged to wear gloves during transport, installation
and maintenance.

5.1 Transport and storage

The indoor unit must always be transported and stored in an upright
position. If needed, it may be leaned temporarily.
The indoor unit may not be stored or transported at temperatures below
– 10 °C.

5.2 Moving the appliance to the installation place

Person 1 Person 2
Never lift the cylinder by the pipes. Lifting is only allowed via lifting
straps at the top the cylinder.
0010049015-001

Fig. 18 Lifting the 180 SL and 210 L and 250 L cylinder. Tilt and touch
the cylinder before lifting. Person 1 pulls the cylinder closer
Two people are needed when unpacking, holding and moving the while person 2 supports the base. (210 L and 250 L have a
cylinder. There is a risk of it falling over additional handhold in the underside base insert)

As soon as the brackets are released, the cylinder must always be held
Retain the brackets to secure the cylinder in place
tightly or otherwise fixed in place

As soon as the brackets are released, the cylinder must always be held
Do not load the cylinder from the front
tightly or otherwise fixed in place.
▶ Use a transport trolley to move the appliance to it installation place.
▶ Remove the strapping tape, top cap and sleeve ▶ Loaded from behind to avoid tipping over sideways and held
▶ Hold the cylinder at the handles so that it can not fall over permanently
▶ Unscrew the bolts from the pallet, holding the cylinder and remove ▶ attach additional straps to secure the safe hold on the trolley
the brackets.
▶ Keep the brackets for the later fastening of the cylinder.

Pre plumbed cylinder – 6 721 852 928 (2023/04) 17

Installation

Product connections
Not Not Proper transport
Permitted: Permitted:
Front loading
Lateral loading
and not held risks cylinder
loaded from behind
and held NOTICE
damage permanently

Appliance - hydraulic connections

▶ Ensure all water pipework, to be connected, is isolated/drained and
follow all relevant safety precautions.
▶ Be careful of plastic and adjacent components when using a naked
flame on pipework.
▶ Check tightness of compression fittings on appliance before filling
the system.
0010049016-001

Fig. 19 Requirement for appliance transport with trolley: Danger of

tipping (left), danger of cylinder damage loading from the front Surplus water may be present inside the appliance due to factory testing.
(middle) and appropriate transport permanently holding the
appliance (right)
5.5 Installation of accessories
5.3 Fastening the cylinder to the ground Placement of the Connect-Key K30RF

Product positioning You can find information on the Connect-Key K30RF, the WIFI
▶ Ensure the filled product is mounted onto a flat, fixed rigid surface connection, establishing the connection with the Internet and
capable of supporting the product weight. integration of accessories in the corresponding app and in the packaging
▶ Ensure all aspects of the installation are considered when positioning of the Connect-Key K30RF.
the product, connecting pipework, maintenance access etc.
▶ Ensure the product is fixed to floor using the provided mounting ▶ Place the module in the holder ([1], figure 20). A LED will flash
brackets. when properly inserted.

5.4 Installation checklist

Each installation is unique. The following checklist provides a general

description of how the installation should be performed.

1. Install the fill valve.

2. Install the PRV pipe work.
3. Connect heat pump to the indoor unit.
4. Connect the indoor unit to the heating system.
5. Install a magnetite separator (magnetite separator is only optional for
new building with only under-floor heating system).
6. Connect the mains water supply to the indoor unit and the pressure-
relief valve.
7. Mount the outside temperature sensor and any room controller
(room controller optional).
8. Connect the CAN-BUS cable to the heat pump and the indoor unit.
9. Install any accessories.
10.Connect the EMS-BUS cable to accessories if needed.
11.Fill and vent the DHW cylinder.
12. Fill and vent the heating system before commissioning.
13.Establish the electrical connection of the system.
14.Commission the system.
15.Vent the heating system also during the commissioning.

0010048850-001

Fig. 20 Connect-Key K30RF placement

18 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Hydraulic connections

5.5.1 Safety thermostat

In some countries, a safety thermostat is required to be installed in under 6.2 Pipe connections, general
floor heating circuits. The safety temperature limiter is connected to
external input 3. Set the operation for external input ( control unit
manual).
Dimension the pipes according to the instructions (table 9 and
It is recommended to use a safety thermostat with automatic reset. table 10)
▶ Avoid pipe joints in the heat transfer pipes to minimise pressure
drop.
If the switching temperature of the safety thermostat is set too low or the ▶ Use PEX pipes for all connections between the heat pump and indoor
thermostat is placed too close to the indoor unit, this may lead to a unit.
temporary blockage of the heating circuit pump PC1 and the heat ▶ Use only material (pipes and connections) from the same PEX
sources after DHW charging. distributor to avoid leakage.
▶ Set a temperature that is suited for the floor. ▶ Pre-insulated AluPEX pipes are recommended since they make
▶ Place the thermostat at least >1m from the indoor unit. installation easier and prevent gaps in the insulation. PEX or AluPEX
pipes also devibrate and insulate against noise transfer to the heating
system.
5.6 Remove covers
NOTICE
Transport protection covers If a different material than PEX is used, the following is required:
▶ Remove any internal transport packaging and protection covers from ▶ Install a particulate filter intended for outdoor use on the heat pump
the product where applicable. return line, directly on the heat exchanger.
▶ Insulate the particle filter as other connections.
▶ Ensure the pipe has flexibility to prevent vibrations from the heat
pump connection with a hose intended for outside use and insulate it.
6 Hydraulic connections
NOTICE
Residue in the pipework can damage the system.
Solids, metal/plastic filings, flux and thread tape residue and similar
material can get stuck in pumps, valves and heat exchangers.
▶ Keep foreign bodies from entering the pipework.
▶ Do not leave pipe parts and connections directly on the ground.
▶ When deburring, make sure that no residue remains in the pipe. 1
▶ Before connecting the heat pump and indoor unit, rinse the pipe
system to remove any foreign bodies.
A

If Installation is done without a heating circuit, the pipes needs to be 2

capped.
▶ Put caps on the flow- and return pipes to the heating system.

6.1 Insulation
NOTICE
0010048080-001
Material damage due to frost and UV radiation
Fig. 21 Pipe length A
In case of a power outage the water pipes in the pipes may freeze.
The insulation may become brittle due to UV radiation and crack after [A] pipe length of flow return line
some time. [1] indoor unit
[2] Heat pump
▶ Use insulation with a thickness of at least 19mm for pipework and
connections outdoors.
▶ Install drain valves so that the water can be drained out of the lines to
and from the heat pump if it is not going to be used for some time or
if there is a risk of frost.
▶ Ensure the drain valves are insulated.
▶ Use UV and moisture resistant insulation.
▶ Insulate the entire pipe length where it passes through the wall
▶ In buildings, use insulation with a thickness of at least 12mm for
pipework. This is also important for safe and efficient DHW mode.

All heat-conducting pipework must be provided with suitable thermal

insulation according to applicable regulations.

Pre plumbed cylinder – 6 721 852 928 (2023/04) 19

Hydraulic connections

copper pipes (dimensions according to EN 1057)

Heat Heat transfer Nominal flow p (mbar)2) Outer Ø 15 Outer Ø 22 Outer Ø 28 Outer Ø 35
1)
Pump fluid delta (K) (L/min) (mm) (mm) (mm) (mm)
Inner Ø 13,6 Inner Ø 20,2 Inner Ø 26.2 Inner Ø 32,6
(mm) (mm) (mm) (mm)
Maximum pipe length A (m), Figure 21
4 5 11,5 469 12 30
5 5 14,4 363 6 30
7 5 20,2 74 5 18 30
1) Minimum dT at rated power and maximum pipe length. A lower dT can be achieved with lower heat requirements or short pipe lengths.
2) For pipes between the heat pump and indoor unt.

Table 9 Pipe dimensions and maximum pipe lengths (one-way) for connecting a heat pump to indoor unit

PEX pipes (dimensions according to EN 16893)

Heat Heat transfer Nominal flow p (mbar)2) Outer Ø 25 Outer Ø 32 Outer Ø 40
1)
Pump fluid delta (K) (L/min) (mm) (mm) (mm)
Inner Ø 20,4 Inner Ø 26,2 Inner Ø 32,4
(mm) (mm) (mm)
Maximum pipe length A (m), Figure 21
4 5 11,5 469 30
5 5 14,4 363 30
7 5 20,2 74 5 16 30
1) Minimum dT at rated power and maximum pipe length. A lower dT can be achieved with lower heat requirements or short pipe lengths.
2) For pipes between the heat pump and indoor unit.

Table 10 Pipe dimensions and maximum pipe lengths (one-way) for connecting a heat pump to indoor unit

20 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Hydraulic connections

6.3 Connect the indoor unit to the heat pump ▶ Install a drain valve close to the ODU and insulate (VC7)
▶ Fit magnetic filter (advised). if no filter is fitted an isolation valve ▶ Connect the flow line from the heat pump to the heat transfer
(VC5) should be installed medium in
▶ install an isolation valve (VC4) on flow to PPC from ODU (inside the ▶ Connect the return line to the heat pump to the heat transfer medium
building) out.
▶ Install air vents (VL1) at the highest point of the flow and return pipes

3 VC6

VL1

VL1

VC5 VC4

Magnetite
seperator
(Advised accessory) The filling link
4 is not installed
permanently

VC7

6 7

1
0010048838-001

Fig. 22 Connect the indoor unit to the heat pump

[1] Heat transfer medium in (from heat pump)
[2] Heat transfer medium out (to the heat pump)
[3] Cold main inlet control group (feed)
[4] Filling link with 2 x VW (to be connected first)
[5] Cold main isolation VC6
[6] Flow line from the heat pump
[7] Return line to the heat pump

Pre plumbed cylinder – 6 721 852 928 (2023/04) 21

Hydraulic connections

6.4 Connect the indoor unit to the heating system

1. Connect PRV pipe work into a frost protect drain.
2. Connect the heating system return line. Install an isolation valve The DHW mixer must be installed in the tap water circuit (not included in
(VC8) in this line the scope of delivery).
3. Connect the heating system flow line. Install an isolation valve (VC9)
in this line. ▶ Connect a discharge pipe from the tundish [6] to a frost protected
outlet see section 4.7
▶ If used, connect the DHW circulation pump (optional accessory) to
VL2
the secondary return connection [5]
▶ Connect domestic hot water outlet [1].
VC10
VC9 ▶ Connect cold water inlet [2]. It is recommended to fit an isolating
valve in cold water feed (not supplied).
Magnetite
seperator ▶ Connect the expansion vessel provided in the accessory pack to
(Advised ) connection for it [4]
(accessory)
▶ The domestic tap water system must be protected from pollution at
2 the installation
VC8
1
2
1

3
5
SC1 4

Magnetite
seperator
(Advised ) 6
(accessory)

1
0010048843 -001

Fig. 23 Indoor unit connections to the heating system

[1] Heating system return line
[2] Heating system flow line

6.5 Connect the indoor unit to the mains water supply

WARNING
Risk of system damage
0010048849-001
If the function of the pressure-relief valve cannot be guaranteed,
excessive pressure occurs in the system. Fig. 24 Heat pump connections tap water
▶ WARNING – Make sure that the pressure relief valve outlet is never [1] Domestic hot water out (210L &250L on LH side)
plugged or shut off. [2] Cold water inlet
[3] Balance cold feed
[4] DHW expansion vessel connection
WARNING
[5] DHW circulation connection
Risk of scalding! [6] Tundish
If the installation requires DHW temperatures >65 °C a temperature
mixing device must be installed.

22 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Hydraulic connections

6.6 Heat pump, indoor unit and heating system filling

NOTICE This filling procedure is valid for all systems, also where the heat pump is
The system will be damaged if it is powered up without water. placed above the indoor unit. For a less complex system the procedure
▶ Fill the DHW cylinder and heating system before powering on the may be simplified.
heating system, and establish the correct pressure.
1. Ensure the power is off to the heat pump and the indoor unit.
Ensure that all temperature regulation valves in the heating system
NOTICE are fully open.
If the system is not correctly ventilated (purged), this will damage 2. Close the valves to the heating system (VC8 & VC9), the particle filter
the indoor unit! SC1, and the valves between heat pump and indoor unit
The auxiliary heater may overheat or be damaged if it has not been fully (VC4 & VC5).
vented prior to activation. 3. Check that the 3-way valve (VW1) is in middle position.
4. Attach the hose of the filling loop to the system fill isolation valves
▶ Carefully vent the system when filling.
(VC2 & VC3). Ensure both ends of the hose are screwed on hand tight
▶ Carefully vent the system once again during commissioning.
and valves VC2 & VC3 are closed.
Step 1: Filling the DHW cylinder
CAUTION 1. Open the cold mains isolation valve VC6
Health risk caused by pollution of drinking water ! 2. Open a hot water tap to fill the cylinder. Close the tap when only water
Prior to tap water filling: emerges.
3. Check all compression fittings for tightness.
▶ Flush tank and tap water hydraulic.
▶ Perform tap water system tightness test.
Step 2: Filling the heat pump and heating system
1. Connect a hose to the drain valve VC7 and the other end to an outlet.
Keep VC7 closed.
Tightness test must be done with mains water supply only. Test pressure 2. Open the system fill valves VC2 and VC3 and isolation valve VC5 to fill
at warm water side shall not exceed 10 bar. the heat pump. Continue filling until no more air emerges from
automatic air vents VL1.
3. Open VC7 and keep open until only water comes out of the hose by
the drain and there are no more bubbles in the heat pump.
Vent also by other ventilation valves in the heating system, e.g. radiators. 4. Open the isolation valve VC4.
5. Close the drain valve VC7 and fill valves VC2 & VC3.
6. Disconnect the hose from VC7 and move it to the heating system
drain valve VC10.
Fill preferably to a higher pressure than the final one so that there is a 7. Open the particle filter SC1, isolation valve VC8, and the fill valves
margin when the temperature of the heating system rises and the air that VC2 & VC3 to fill the heating system. Continue filling until no more air
has been dissolved in the water is vented out via the venting valves. emerges from automatic air vents VL2.
8. Open VC10 and continue filling until only water comes out of the hose
by drain.
9. Open the valve VC9. Continue filling until only water comes out of the
At delivery the default position of the three-way valve VW1 is in middle hose by the drain and there are no bubbles in the heating system.
position. 10. Close the drain valve VC10 and remove the hose.
11.Open the manual air vent valve (behind the PC0 pump)and close
them when only water emerges. Continue filling until the pressure
gauge on the indoor unit reads between 1.3 to 1.5 bar.
PW2 VL2 12. Close the fill valves VC2 & VC3.
VC9 VC10
VL1
13. Disconnect the external filling loop refit the blanking caps.
VL1
VC5
VC4 14. Store the braided hose close to indoor unit after system filling.
VC6
TPRV

balanced cold connection

TC0

PC1

tundish

VC7
PC0

T0
JC0

VC2

VC8
VW1

AB

M VC3
TC1
SC1

VC
VC

0010049193-001

Fig. 25 Indoor unit, heat pump and heating system

Pre plumbed cylinder – 6 721 852 928 (2023/04) 23

Electrical connection

7 Electrical connection
Cable routing
DANGER
▶ Run power cables separately from signal and sensor cables.
Risk of electric shock! Interference from power cables can induce spurious faults on signal
▶ This appliance incorporates two electrical supply cables (230V cables, ensure that there is at least 100mm separation from each
AC) other.
▶ Isolate electrical components from all power supplies (230 V AC) ▶ Ensure the cables are not stretched or tight.
(fuse, circuit breaker) and secure against unintentional re- ▶ Avoid sharp edges.
connection before carrying out any work.
Information on safe isolation can be found in the Health and Safety
7.3.1 Power cables
Executive guidance HSG85.
▶ The appliance is provided with both power cables. These emerge
▶ Check for zero potential before proceeding with work, using test
from the central area of the bottom of the electrical control box
equipment approved to GS38 to confirm that the electricity supply is
(fig 26).
disconnected.
▶ Route cables neatly to the rear of the appliance and clip to fixed
surfaces in accordance with IET wiring regulations
▶ If a power cable is to be replaced, refer to sections 7.4 and 7.5
Electrical considerations: ▶ A spare strain relief is supplied in the hardware pack, if required.
▶ All electrical work must be carried out by a competent and authorised
FRONT
person.
1 2 3 4 5
▶ All work must comply with the current IET Wiring Regulations.
▶ The isolators shall be situated next to the appliance for new systems
and, where practicable, replacement appliances.
▶ Any additional components that are connected to the appliance that
require 230 Volts must be connected within the appliance. 6 7 8 9
▶ The correct type of RCD must be employed where additional
protection is required that is suitable for a low energy DC modulating
pump according to IET wiring regulations.
BOTTOM VIEW

7.1 Safety instructions

HDanger to life from electric shock
0010047651-001

Means to safely disconnect the unit from supply mains must be

incorporated. Fig. 26 Cable feeds to control box

HDo not operate the appliance without the front cover [1] Area for (low voltage) control and sensor cables
The front cover of the control box must be attached before operating the [2] Accessory PC2 (plate cut out)
appliance. [3] 230V control unit supply in
[4] 230V heater supply in
HMalfunctions caused by electrical interference! [5] 230V accessory MM100
High-voltage cables (230/400 V) in the vicinity of communication- and [6] 230V accessory PW2
sensor cables can cause the indoor unit to malfunction. [7] Pump PC0 230V
[8] Pump PC1 230V
HThe system will be damaged if it is commissioned without water
[9] Heater out 230V
▶ Only operate the device when it is filled with water and at the correct
operating pressure. 7.3.2 Control and sensor cables
▶ The (low voltage accessory) control and sensor cables should be
7.2 Cable types routed neatly to the rear of the appliance.
An overview of replaceable or external cables is shown in ▶ Cables enter the left area of the bottom of the electrical control box
tables 13, 14 and 15 via the bungs (fig 26)
▶ If a cable is to be installed or replaced, refer to sections 7.4 and 7.6
7.3 Cable routing
NOTICE
Risk of damage from hot appliance components.
Hot appliance components can damage electrical cables.
▶ Ensure all electrical cables are in the correct cable guides and away
from hot appliance components.

24 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Electrical connection

7.4 Access to control box

If access inside the control box is required, remove front cover (fig 27):
▶ Remove the two screws (1) at the bottom of the control box
▶ Push down the two spring clips
▶ Pull the bottom area of the front cover forwards and carefully lift the
cover upwards to clear the two lugs at the top of the control box (2).
▶ Remove earth cable connector from tab at the inside lower edge of
the door (3)(squeeze connector lug).
Fig 28 shows the two control boards revealed within the control box
(note, cables not shown for clarity) XCU-
THH
2.

XCU-
SEH
3.

Earth cable

All cables not shown for clarity

1.

0010048544-001

Fig. 27 Control box front cover removal Cables not shown for clarity

0010047654-001

Fig. 28 Front view control box

Pre plumbed cylinder – 6 721 852 928 (2023/04) 25

Electrical connection

7.5 Replacing/connecting the power cables

XCU-SEH

X203
X200

1. 1.

Other cables not shown for clarity

0010048654-001

Fig. 29 Connecting the power supply cables

The appliance is delivered with both power cables fitted as shown in
fig 29
▶ Connector X203: 230V supply to control unit.
▶ Connector X200: 230V supply to electric heater only.
If it is necessary to replace a supply cable (eg too short / damage etc) the
associated cable gland (1) must be re-used such that the pull force
resistance of 100N is assured.

26 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Electrical connection

7.5.1 Removal/replacement of 230V supply cables – Remove gland nut (2) fig 31
– Push gland body upwards and out of the plate in order to manually
grip on the gland body 1
– Loosen screws (3) and pull cable downwards and out of the gland
and plate.
– Remove gland nut from cable

3. 3. 3. 3.

1. 1.

2. 2.

Removal Replacement

0010048655-001

Fig. 31 Attaching/replacing cable glands

• For replacement cable type refer to tables 13, 14 and 15
• To replace cable:
– Place gland nut (2)on new cable and feed cable up through plate
hole and into gland body fig 31
– With sufficient cable length to reach the connector, tighten gland
screws (3) ensuring 100N pull force resistance
– Fit gland body (1) into plate hole and fit / tighten nut (2)
– Lift plate to bottom of control box and affix both securing screws
– Strip cable outer sheath 60mm
– Ensure the protective earth conductor is longer than the other
Other cables not shown for clarity wires
– Strip cable core 12mm to fit into connector
0010048572-001 – Open connector spring mechanism fully insert cable conductor
Fig. 30 Lowering the strain-relief plate and release mechanism.
• For the best access to the cable gland, adopt the following sequence: 7.5.2 Connection of 230V supplies at the XCU-SEH unit
– Disconnect and make safe cables from electrical supplies Key components on the control board are shown in section 7.5.4 for the
– Disconnect cable from selected connector on the control board 230V supplies:
(XCU-SEH). Note the connectors are the push in spring type. Push ▶ Item 1 shows the connector for the heater element. Note the
screwdriver (or similar) onto orange actuator in order to release terminals provide for a 3-phase supply : terminals L2 and L3 must
the connector spring mechanism not be used
– Unscrew and carefully lower the strain-relief- plate as shown in ▶ Item 3 shows the connector for the control unit
fig 30 Lower the plate until resistance is felt, do not pull strongly
to prevent damage to other cables/ connectors 7.5.3 Connection of 230V accessories at the XCU-SEH unit
Key components on the control board are shown in section 7.5.4 for the
230V accessories:
▶ The connectors are listed for each accessory. Take note of connector
type.
▶ Cable glands are provided. These should be fitted as described in
section 7.5.1

Pre plumbed cylinder – 6 721 852 928 (2023/04) 27

Electrical connection

7.5.4 Overview of connectors in the XCU-SEH area

12 13 14 15

11
6

10

9
8

5 4 3 2 2 0010048656-001

Fig. 32 Connections on circuit board

[1] X200: 230V single phase connection for electrical heater
element only
[2] Safety relays for heater
[3] X203: 230V single phase connection for control and pumps
[4] X209: 230V output for accessory PK2
[5] X208: 230V output for accessory PW2
[6] Relay for pumps
[7] X212: 230V output for accessory MM100 or pump group
[8] Fuses 230V 5AT 20x5mm
[9] X213: Not used
[10] X211: 230V output for control board XCU-THH
[11] X207: Not used
[12] X206: 230V output for PC1
[13] X205: 230V output for PC0
[14] X242: low voltage internal wiring to control board XCU-THH
[15] X243: low voltage input from heater element overheat cut off
device

28 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Electrical connection

7.6 Connection of control and sensor cables

B
NOTICE

CAN BUS CAN BUS

1 2 3 4 1 2 3 4
EMS-BUS and CAN-BUS are not compatible!

HIGH LOW gnd 24V= HIGH LOW gnd

▶ Only connect CAN-BUS and EMS-BUS wiring to the correct
connectors in the control box.
A
7.6.1 Installation/replacement of low voltage cables
• All low voltage cables are connected to the XCU-THH board. Access is Vcc
Vcc
gained as described in 7.4
• Cables for accessories should be fed through the bottom left area of H
H
the control box fig 26 and connected to the XCU-THH control unit as LL
described in 7.6.6 GND
GND
• A white bracket is fixed to each side of control board XCU-SEH. This
incorporates pairs of cut-outs to enable the low voltage cables (from
the XCU-THH board) to be securely fixed by cable ties for strain relief 0010049010-001

purposes.
Fig. 34 CAN-BUS heat pump - indoor unit
• Attach cable to cable-tie bracket, to ensure 100N pull resistance, as
follows: ensuring sufficient slack of cable to the board, fix a 3.6mm- [A] Heat pump
wide cable tie to the cable and secure it to the plate with two 2.5mm- [B] Indoor unit
wide ties as in show in fig 33. The heads of the ties must not be on the [Vcc] 24V= (24VDC)
same side of the plate. This ensures minimum movement of cable. [H] HIGH
• Fit white bung around cable beneath control box and push bung into [L] LOW
control box hole. [GND] gnd
• Any replaced cable must follow installation information above The heat pump and indoor unit are connected to each other by a
communication line, the CAN-BUS [24VDC, class III (SELV)].
Slots in
bracket
2.5mm
cable tie
A LIYCY cable (TP) 2 x 2 x 0.75 (or equivalent) is suitable as an
extension cable outside of the unit. In doing so, only earth the
3.6mm shielding on one side (indoor unit) and to the casing.
cable tie
The maximum permissible cable length is 30 m.
The connection is made with four wires, as the 24VDC supply is also
connected. The 24VDC and CAN-BUS connections are marked on the
module.
Cable

The CANBUS cable has two pairs of twisted wires. Vcc and GND is one
0010049380-001
pair, H and L is the second pair. Maximum cable insulation striping length
Fig. 33 Cable installation in cable bracket for all cables is 120mm. Maximum wire striping is between 8-10mm.

7.6.2 CAN-BUS

NOTICE ≤120 mm
The system will be damaged if the 24VDC- and the CAN-BUS ≤10 mm
connections are incorrectly connected!
The communication circuits are not designed for 24VDC constant
voltage.
▶ Check to ensure that the cables are connected to the contacts with
the corresponding markings on the modules.
0010041915-001

NOTICE Fig. 35 Wire striping CAN-BUS

Malfunction due to mixed up connections!
If the “High” (H) and “Low” (L) connections are mixed up, there is no
communication between the heat pump and the indoor unit.
▶ Check to ensure that the cables are connected to the connections
with the corresponding markings in both ends of the CAN-BUS cable.

Pre plumbed cylinder – 6 721 852 928 (2023/04) 29

Electrical connection

7.6.3 Installation of the temperature sensor 7.6.6 External connections in XCU-THH area for control & sensor
The user interface in the delivery configuration automatically regulates cables
the flow temperature based on the outdoor temperature. A room A complete overview of the appliance harnesses and connections can be
temperature-dependent controller can be installed for greater comfort. seen in section 13.2.1
This section (fig 37) explains the signals/wiring that may be required
7.6.4 Outdoor temperature sensor T1
during appliance installation.
The cable to the outdoor temperature sensor must meet the following
minimum requirements: XCU-THH
• Number conductors: 2
• Maximum length 30 m

A1 A2 B1 B2 IN grd OUT grd OUT grd OUT grd

1 2 3 4 1 2 1 2 1 2 1 2

HCM
X08
▶ Install the sensor on the coldest side of the house, normally facing

VW1 MD1 PK2 O18 PW2O19 PC1 O20

north. The sensor must be protected against direct sunlight, air vents

l3 l4 l5 l6 l7 04 05 STEPPER STEPPER
or other factors which could affect the temperature measurement.

X07
The sensor must not be installed directly under the roof.

X06
▶ Connect the outdoor temperature sensor T1 to the terminal T1 on the
XCU-THH module within the electric box of the indoor unit.

IN grd IN grd IN grd IN grd IN grd IN grd IN grd IN grd

1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2
T0 T1 TW1 TW2/TR7 l13 TR3 l14 l15 l16
ϑ

T1

X05
BUS
LIN
N

HEATER
I1
NW NE

X04
I2
W E
I3

HMI
SW SE

X03
S I4

CAN BUS CAN BUS MOD BUS BUS BUS

K30
1 2 3 4 1 2 3 4 1 2 3 1 2 1 2

X02
HIGH LOW gnd 24V= HIGH LOW gnd
1/2 H (min 2m)

SSK
X01
H

CAN-Bus 2
To ODU
ABgnd EMS+ EMS- EMS+ EMS-

220V
EMS-Bus 1

IN

L N
0010048985-001

Fig. 37 Connections XCU-THH (XCU HY)

[I1] (NOT USED)
[I2] External input 2: Blocks heating or DHW
[I3] External input 3: Heating circuit overheat protection (safety
thermostat)
[I4] (NOT USED)
[T1] Temperature sensor outdoor
[1] EMS-BUS accessory
[2] CAN-BUS to heat pump

The tightening torque of the screws for the connectors of the XCU-THH
must be 0.5Nm.
▶ Place a cable tie in front of each XCU-THH (XCU HY) connector.
6 720 809 156-23.1I

Fig. 36 Position of the outdoor temperature sensor

7.6.5 Flow temperature sensor T0
The sensor is already installed in the indoor unit.

Fig. 38 Cable tie on connector

30 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Commissioning

7.7 Replace cover and final checks 8.2 Commissioning of the control panel
When all required harnesses are fitted or replaced, the appliance can be when the control panel is connected to the power supply for the first
re-assembled. Ensure the following aspects are carried out and time, a configuration wizard is launched. Once the wizard is complete,
observed: you can either switch to the Start menu or make additional settings in the
▶ Check connectors are pushed fully home or wires inserted fully into service menu.
spring activated connectors
▶ Ensure cables are not tight, trapped or pass sharp edges
▶ Ensure cable(s) pass through the designated strain-relief device Several functions are only displayed if they have been activated or if the
▶ Pick up front panel and reconnect earth wire to the tab on the bottom relevant accessories have been installed.
lip
▶ Hook front panel on to control box top lips Meu item Description
▶ Push front panel towards the two bottom steel clips ensuring earth
Language Set the language. Press [Next].
cable is fully inside the box
Date format Set the date format. Choose between[DD.MM.YY],
▶ Fit the two screws though the two bottom steel clips
[MM/DD/YY]
▶ Check cables around appliance and routing outside of appliance
-or-
▶ Reconnect 230V to both supply cables [YY-MM-DD]. Select [Next] to continue with the
configuration
-or-
8 Commissioning [Back] to go back.
WARNING Date Set the date. Select [Next] to continue with the
configuration
Material damage from frost! -or-
The heating or auxiliary heater may be irreparably damaged by frost. [Back] to go back.
▶ Do not start the indoor unit if there is a possibility of the heating or Time of Day Set the time. Select [Next] to continue with the
auxiliary heater being frozen. configuration
-or-
HThe system will be damaged if it is commissioned without water [Back] to go back.
▶ Only operate the device when it is filled with water and at the correct Check Check: are all modules and the remote control
operating pressure. installation installed and addressed? Select [Next] to continue
with the configuration
-or-
[Back] to go back.
Do not turn on the indoor unit in case that existing valves to the heating
Configuration Start system analysis. The control panel does a
system or to the heat pump are closed.
wizard check of the system and all connected accessory
▶ Check that all valves in the system are opened. modules. Select [Next] to continue with the
configuration
When powering up the device, a dry-run check is performed to check if it -or-
is filled with water. To avoid false alarms, at least one heating zone must [Back] to go back.
be open when powering on the appliance. The compressor and electric
Country Set the country. Select [Next] to continue with the
heater is blocked during the dry-run check. The duration of the check is
configuration
2 minutes.
-or-
▶ Check if the valves to, at least, one heating zone are open before [Back] to go back.
powering on the appliance. Min. outside Set dimensioning outdoor temperature of the
temp. system. This is the lowest average outside
temperature in the relevant region. The setting
Before you turn on the appliance please check that all external affects the slope of the heating curve as it is the point
connected devices are well earth connected. where the heat source reaches the highest flow
temperature.
Select [Next] to continue with the configuration
8.1 Commissioning checklist -or-
1. Power on the unit. [Back] to go back.
2. Commission the heating system. Use the control unit to make the Fuse1) Select the main fuse that protects the heat pump.
necessary settings ( instructions for control unit). [16 A] | [20 A] | [25 A] | [32 A]. Select [Next] to
3. Vent the entire heating system after commissioning. continue with the configuration
4. Check that all sensors display the appropriate values. -or-
5. Check and clean the particle filter. [Back] to go back.
6. Check the operation of the heating system after startup
(instructions for control unit).

Pre plumbed cylinder – 6 721 852 928 (2023/04) 31

Commissioning

Meu item Description 8.3 Heat pump, indoor unit and heating system
Fitting situation Select the type of house for the system installation. ventilation
This influences the display of "Away" functions in the
NOTICE
system control unit and in the remote control unit
(display of system functions outside of the assigned If the system is not correctly ventilated (purged), this will damage
heating circuit). The multi-family house setting the indoor unit!
prevents, for example, the absence or vacation of The auxiliary heater may overheat or be damaged if it has not been fully
one party in the house from influencing the control vented prior to activation.
behaviour of the other party in the house. ▶ Carefully vent the system when filling.
• Single-family home. With this setting, all ▶ Carefully vent the system once again during commissioning.
functions are available in the remote control.
• Apartment building. The functions that affect all
residents are hidden in the remote control, e.g.
settings for hot water, 2nd heating circuit, solar Vent also by other ventilation valves in the heating system, e.g. radiators.
system, the "Away", holiday program.
Select [Next] to continue with the configuration 1. Connect the power supply to the heat pump and indoor unit.
-or- 2. Activate the venting program: > Service > System settings > Heat
[Back] to go back. pump > Air-purge mode.
Heating system Select the type of heat distribution in heating 3. Vent by all manual venting valves in the heat pump, indoor unit and
HC1 circuit 1[Radiators] | [Convectors] | [Radiant floor heating system.
heating]. Select [Next] to continue with the 4. Return to normal operation by closing the function test menu.
configuration 5. Clean the particle filter SC1.
-or- 6. Check the pressure on the pressure gauge and add more water with
[Back] to go back. the fill valve if the pressure is below 2 bar.
System function Select the function for heating circuit 1. [Heating] | 7. Check that the heat pump is running and that there are no active
HC1 [Cooling] | [Heating + Cooling]. Select [Next] to alarms.
continue with the configuration
-or- Total 1,5 minutes
[Back] to go back. duration
Heat. system Set the maximum flow temperature for heating Duration 15 15 15 15 15 15
type HC1 circuit 1 and confirm.2) (s)
Radiators / Convectors PC1 X X X
Select [Next] to continue with the configuration PC0 X X X X
-or- (100%)
[Back] to go back.
VW1 X X
Design Set the design flow temperature for heating circuit 1
temperature and confirm. The design temperature is the desired Table 12 Venting program. X = active component
HC1 flow temperature at minimum outside temperature. [PC1] Circulation pump for the heating circuit
Radiators / Convectors [PC0] Primary circulation pump (heat carrier)
Select [Next] to continue with the configuration [VW1] three-way valve heating/DHW cylinder. X= open towards the
-or- DHW cylinder
[Back] to go back.
System analysis The configuration wizard has been successfully
completed. Save settings and switch to main screen
or continue with further settings?. select Save and
close if the commissioning is done
-or-
select Detailed settings to make further settings.
1) This menu is only shown if a power guard is installed.
2) The maximum temperature setting is depending on the variant of the indoor unit.

Table 11 Configuration wizard

32 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Commissioning

8.4 Operating temperatures ▶ Test active components of the system.

▶ Check if there is a heating or hot water demand.
-or-
The operating temperature check must be performed in heating mode ▶ Draw off DHW or increase the heating curve to generate demand (
(not in DHW or cooling mode). instructions for control unit).
▶ Check whether the heat pump starts.
For optimum system operation, the flow rate in the heat pump and ▶ Make sure that no alarms are currently active.
heating system must be monitored. This check should be performed -or-
after 10 minutes heat pump operating time and during high compressor ▶ Troubleshooting.
heating output. ▶ Check the operating temperatures ( instructions for the control
The temperature differential for the heat pump must be set for the unit).
different heating systems.
8.5.1 Overheating protection (OHP)
▶ With underfloor heating system: set a temperature difference of
The overheating protection triggers when the temperature of the electric
4.5 K.
booster heater rises above 88 °C.
▶ With radiators: set a temperature difference of 7.5 K.
▶ Make sure that the particle filter is not blocked and that the flow
These settings are optimal for the heat pump. through the heat pump and heating system is unimpeded.
Check the temperature differential at high compressor heating output: ▶ Check the operating pressure.
▶ Tap on the Heat Pump symbol on the display. ▶ Check the heating and DHW settings.
▶ On the System overview, notice the temperatures to and from the ▶ Replace electric heater and cover
heat pump (outdoor unit).
▶ Check whether the temperature difference corresponds to the delta 8.6 Finishing commissioning
value set for heating mode.
8.6.1 Appliance/product guarantee
If the temperature differential is too large: This appliance/product has a guarantee against faulty materials or
▶ Vent the heating system. workmanship for a period from the date of installation subject to the
▶ Clean filters / strainers. terms and conditions.
▶ Check pipe dimensions. For full terms and conditions, please visit:
Temperature differential in the heating system www.worcester-bosch.co.uk/guarantee-terms-and-conditions
▶ Set the output at the heating pump PC1 so that the following
Guarantee registration
difference is achieved:
Your appliance/product carries a guarantee against faulty material or
▶ With underfloor heating system: 4.5 K.
manufacture subject to Terms and Conditions.
▶ With radiators: 7.5 K.
To read the full Terms & Conditions please visit us on-line at
8.5 Function test www.worcester-bosch.co.uk/guarantee.
Your statutory rights are not affected by the manufacturer’s guarantee

The compressor is preheated before starting. This can take up to

30 minutes, depending on the outdoor temperature. The prerequisite
for starting is that the compressor temperature (TR1) is 20K higher than
the supply air temperature (TL2) and 20K lower than the flow
temperature from the heat pump (TC3). The set point is limited between
20 °C and 45 °C. The temperatures are displayed in the diagnosis menu
of the control unit.

Quick start of the heat pump is only possible when there is an active heat
demand.

Repeated use of this function can lead to reduction of compressor

lifetime

The manual defrost of the heat pump is only possible when the
compressor is running with the 4-way valve in heating mode and the
outdoor temperature is below 15 °C.

When the function test menu is activated on the control panel, software
restrictions are deactivated (i. e. high temperature protection for under
floor heating).

Pre plumbed cylinder – 6 721 852 928 (2023/04) 33

Inspection and maintenance

Cleaning the strainer

9 Inspection and maintenance ▶ Close the valve (1).
DANGER ▶ Unscrew the cap (manually) (2).
▶ Take out the strainer and clean it by running water over it or by
Electrical shock! pressure cleaning.
▶ Before working on the electrics, the main power supply must be ▶ Reinstall the strainer. For proper assembly, make sure that the guide
switched off. bumps fit into the recesses in the valve.

1 2
NOTICE
Deformation due to heat! 1.
If the temperature is too high, the insulation (EPP) in the indoor unit
deforms.
▶ When carrying out brazing work at the cylinder, protect the insulation
with a heat resistant cloth or damp cloth.

▶ Only use original spare parts! 2.

▶ Refer to the spare parts list when ordering spare parts.
▶ Replace removed gaskets and O-rings with new ones. 3 4

The tasks described below must be carried out during an inspection.

2.
In case of renovation (exchange installation) and a previously dirty
system, more frequent cleaning/service may be necessary in the first
weeks after installation.
Display activated alarm
▶ Check the alarm log (instructions for the control device).
1.
6 720 805 915-01.1I

Only use Bosch Group original spare parts with this appliance. Non
Fig. 39 Cleaning the strainer
Bosch Group original spare parts will invalidate the guarantee (if
applicable) and any warranty. ▶ Screw the cap back on (tighten handtight).
▶ A comprehensive list of appliance spares can be found on the website ▶ Open the valve (4).
www.worcester-bosch.co.uk/spares Check and clean the particle filter annually.
Check and clean the magnetite filter (if fitted)
9.1 Particle and magnetite filter Check and clean the magnetite filter 1-2 times a year, but directly after
installation and commissioning the filter should be checked and cleaned
WARNING more frequently. See the instruction that is supplied with the filter for
Strong magnet! correct procedure.
Can be harmful to pacemaker wearers. Check the temperatures of the sensors and record the values
▶ Do not clean the filter or check the magnetite indicator if you have a Check temp sensors:
pacemaker. ▶ T0
▶ T1
The particle filter prevents particles and contamination from entering
the heat pump. Over time, the filter can become blocked and must be ▶ TW1
cleaned. ▶ TC0
▶ TC1
Check fault history
To clean the filter, the system does not need to be emptied. The filter and Check system magnetic filter if there is one fitted.
shut-off valve are integrated.

As the filter is installed vertically, the PC0 pump needs to be running 9.2 DHW expansion vessel & PRVs
when the lever is closed. Ensure the compressor or additional heater are Check the operation of the TPRV and the 6 bar PRV, ensure they are
not running when the lever is closed to avoid damaging components. safely working and water is transported safely through the tundish and
This can be done by entering the function test and running the PC0 D2 pipework. Check the pressure setting is correct in the DHW
pump. Then follow the steps below. Do not enter the function test if the expansion vessel.
compressor is running!

34 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Troubleshooting

9.3 Draining of appliance Old electrical and electronic appliances

This symbol means that the product must not be disposed
NOTICE of with other waste, and instead must be taken to the waste
Material damage due to negative pressure! collection points for treatment, collection, recycling and
Negative pressure can occur during drainage of the appliance. disposal.

▶ In case the outdoor unit is placed above the indoor unit: vent the The symbol is valid in countries where waste electrical and
outdoor unit during drainage, if the pipework between outdoor unit electronic equipment regulations apply, e.g. "(UK) Waste Electrical and
and indoor unit does not allow negative pressure. Electronic Equipment Regulations 2013 (as amended)". These
regulations define the framework for the return and recycling of old
▶ Close the valves SC1 and VC3 to the heating system prior to drainage
electronic appliances that apply in each country.
or vent the heating system during drainage.
As electronic devices may contain hazardous substances, it needs to be
1. Set the 3-way valve in middle position: > System settings > Heat recycled responsibly in order to minimize any potential harm to the
pump > 3-way valve in centre pos.. environment and human health. Furthermore, recycling of electronic
2. Disconnect the appliance from power. scrap helps preserve natural resources.
3. Connect a hose to the drain valve VA0. For additional information on the environmentally compatible disposal
4. Open the drain valve and manual air vent valves at the electrical of old electrical and electronic appliances, please contact the relevant
heater and at PC0. local authorities, your household waste disposal service or the retailer
where you purchased the product.
9.4 Shut down the heating system You can find more information here:
If the heating system is shut down, there is no frost protection for the www.weee.bosch-thermotechnology.com/
appliance.
Batteries
If the appliance is not in a frost-free room and not in operation, it can
freeze in the event of frost. Batteries must not be disposed together with your household waste.
Used batteries must be disposed of in local collection systems.
▶ If possible, leave the heating system switched on at all times.
- or -
▶ Drain the primary circuit as well as the heating circuit and drinking 12 Data Protection Notice
water pipes at the lowest point.
We, Bosch Thermotechnology Ltd., Cotswold Way,
- or -
Warndon, Worcester WR4 9SW, United Kingdom
▶ Drain domestic hot water pipes at the lowest point. process product and installation information,
▶ Mix antifreeze into the heating water and the heat transfer medium. technical and connection data, communication data,
▶ Check if frost protection is ensured by antifreeze according to the product registration and client history data to provide
instruction of the manufacturers. product functionality (art. 6 (1) sentence 1 (b) GDPR
/ UK GDPR), to fulfil our duty of product surveillance and for product
safety and security reasons (art. 6 (1) sentence 1 (f) GDPR / UK GDPR),
10 Troubleshooting to safeguard our rights in connection with warranty and product
registration questions (art. 6 (1) sentence 1 (f) GDPR / UK GDPR) and to
10.1 Operating and fault displays analyze the distribution of our products and to provide individualized
A fault appears on the display of the user interface. Refer to section 6 information and offers related to the product (art. 6 (1) sentence 1 (f)
Unit troubleshooting in the Installer guide for user interface UI 800 CS GDPR / UK GDPR). To provide services such as sales and marketing
(Part No. 6721864855) services, contract management, payment handling, programming, data
hosting and hotline services we can commission and transfer data to
external service providers and/or Bosch affiliated enterprises. In some
11 Environmental protection and disposal cases, but only if appropriate data protection is ensured, personal data
Environmental protection is a fundamental corporate strategy of the might be transferred to recipients located outside of the European
Bosch Group. Economic Area and the United Kingdom. Further information are
The quality of our products, their economy and environmental safety are provided on request. You can contact our Data Protection Officer under:
all of equal importance to us and all environmental protection legislation Data Protection Officer, Information Security and Privacy (C/ISP),
and regulations are strictly observed. Robert Bosch GmbH, Postfach 30 02 20, 70442 Stuttgart, GERMANY.
We use the best possible technology and materials for protecting the You have the right to object, on grounds relating to your particular
environment taking account of economic considerations. situation or where personal data are processed for direct marketing
Packaging purposes, at any time to processing of your personal data which is based
Where packaging is concerned, we participate in country-specific on art. 6 (1) sentence 1 (f) GDPR / UK GDPR. To exercise your rights,
recycling processes that ensure optimum recycling. please contact us via [email protected] To find further
All of our packaging materials are environmentally compatible and can be information, please follow the QR-Code.
recycled.
Used appliances
Used appliances contain valuable materials that can be recycled.
The various assemblies can be easily dismantled. Synthetic materials are
marked accordingly. Assemblies can therefore be sorted by composition
and passed on for recycling or disposal.

Pre plumbed cylinder – 6 721 852 928 (2023/04) 35

Technical Specifications/Logs

13 Technical Specifications/Logs
13.1 Technical specifications
Unit CS5800iAW 180MCP CS5800iAW 210MP CS5800iAW 250MP
Electrical information
Rated voltage V 230 1N~50Hz
Fuse class gL/C A 5 (auxiliary)/16 (electric heater)
Booster heater kW 3
Hot water
Volume of domestic hot water cylinder l 166 216 255
Maximum permissible operating bar 10
pressure in the DHW circuit
Connection mm 22mm
Material in the cylinder – Stainless steel
Heating system
Integrated buffer cylinder volume l 12
Type of circulation pump PC1 – Grundfos UPM4L LIN
Low energy pump EEI ≤ 0.201)
2)
Nominal flow rate l/s
2)
Residual head kPa
Min./max. operating pressure kPa 60/250
Maximum water temperature (flow), °C 75
booster heater only
Minimum water temperature °C 5
Connection (Cu) mm Ø 28
Connection heat transfer medium (Cu) mm Ø 28
Heat transfer medium
Circulation pump type PC0 – Grundfos UPM4L LIN
Low energy pump EEI ≤ 0.201)
Nominal flow rate l/s 2)

General
Waste water connection mm 22mm (tundish connection)
IP-Rating IP X1 D
Dimensions (width x depth x height) mm 653 x 645 x 1708 674 x 747x 1561 674 x 747x 1806
Weight excluding packaging kg 79 83 89
Installation height m Up to 2000 m above sea level
1) Recommended value for the most effective pumps: EEI ≤ 0.20
2) The flow rate and residual head depend on the connected heat pump or in case of hydraulic separation. See the circulation pump diagram.

36 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Technical Specifications/Logs

13.2 Wiring diagram

13.2.1 Wiring diagram of appliance

EE = Elec. heater

VW1
T0 = Flow temp. sensor heaƟng circuit
T1 = Outdoor temp. sensor

X08
TC0 = Return temp. sensor
= Required XCU-THH TC1 = Heater temp. sensor

M
D
1
TW1 = Temp. DHW cylinder boƩom

X0
7
= OpƟonal TW2 = Temp. DHW cylinder top

K W C
P P P
2 2 1
PC0 = CirculaƟon pump heat carrier
PC1 = CirculaƟon pump heaƟng circuit

X0
6
PW2 = CirculaƟŽn pump DHW circulaƟŽŶ
VC1 = Mixer heaƟng circuit
VW1 = DHW switching valve
JC0 JC0 = Pressure sensor heaƟng circuit
MC1 = Floor heaƟng overheat thermostat

0
T
TC2

X05
TC1

1
T
TC0

W
1
T
BUS

W
2
T

X04
3
1
I
4
1
I
5
1
I

X03
HMI

6
1
I
CAN CAN MOD
BUS BUS BUS
K30

X02
‘KEY’
Service

X01
‘KEY’

Control Box
T1A

230V
fuse

IN
M
E
S
M
E
S

L1

X242 X243
X206

X205
X207

X211

X213
XCU-SEH
X212
X210
X203

X200
X208

X209

FE1

Within Appliance

TC1

M M
TC0

PC1
VW1

JC0

PC0
TW1

TW2

T0
EE

External to appliance
Supply - Controls

Supply - Heater

M M M
T1
MC1

ROOMSTAT(S)

PW2

VC1
PC2
MC1
ODU

MM100

0010049545-001

Fig. 40 Wiring diagram of Pre plumbed cylinder CS5800iAW

Pre plumbed cylinder – 6 721 852 928 (2023/04) 37

Technical Specifications/Logs

13.2.2 Cable plan

When extending cables, use the cable types defined in the following
tables. All cables must be designed for a temperature range of up to 70
°C.

230V/400V General Cross section Cable type Maximum Connection to

length (m) terminal
Eheater Power input 3x 2,5 mm²  table 14 L3 / N / PE
Control unit Power input 3 x 1.0 mm²  table 14 L / N / PE
(minimum)
PW2 Circulation pump DHW 3 x 0.75 mm² PVC - flexible cable LSW / N / PE
(minimum) (H07) or H05VV-F 3G 0.75
PK2 Circulation pump, cooling 3 x 0.75 mm² PVC - flexible cable LSW / N / PE
mode (minimum) (H07) or H05VV-F 3G 0.75
Table 13 Connections to IDU

2 supply cords
Function Electrical heater Control unit
Cable type According to local regulations According to local regulations
Terminals 3093Y/H05V2V2F to EN50525 3093Y/H05V2v2F to EN50525
allow use of
heat resistant flexible PVC heat resistant flexible PVC
fine-stranded
or solid core
wire
Cable 3 x 2,5 mm2 3 x 1.0mm2
diameter
maximum 3kW 300W
load1)
1) External load to outputs

Table 14 Cable area and cable type

Givare/Bus General Minimum cross Cable type Maximum Connection XCU-

section length (m) THHpin
T1 Temperature sensor < 20m: 0,75 mm2 < 20m: LiYY 2x 0,75 30 T1: 1 / 2
outdoor >20m: 1mm2 >20m: LiYY 2x1
CAN-BUS Communication line: IDU - 0,75 mm2 LiYCY (TP) 2 x 2 x 0,75 30 CAN BUS:
ODU shielded 1/2/3/4
EMS-BUS EMS-BUS: Accessory 0,5 mm² LiYY 2 x 0,5 PWR BUS: EMS+ / EMS-
LiYCY 2 x 0,5 shielded
Table 15 Cable plan for sensors and bus cables
13.2.3 Measurements from temperature sensors °C  °C  °C 
– 20 46320 25 4700 70 820.7
CAUTION
– 15 34740 30 3782 75 693.9
Physical injury or material damage due to incorrect temperature – 10 26290 35 3063 80 589.4
If sensors with incorrect characteristics are used, the temperatures may –5 20080 40 2496 85 502.9
be too high or too low. 0 15460 45 2046 90 430.8
▶ Make sure that the temperature sensors used comply with the Table 17 Sensor T1
specified values (see tables below).
13.3 Hydraulic configuration
°C  °C  °C  °C 
20 12500 40 5323 60 2489 80 1259
The product must only be installed according to the manufacturer's
25 9999 45 4366 65 2085 85 1073
official system solutions. Other system solutions are not permitted.
30 8053 50 3601 70 1754 90 918.7
Liability is voided in the case of damage and problems resulting from
35 6527 55 2986 75 1483 - -
impermissible installation.
Table 16 Sensor T0, TC0, TC1,TW1, TW2

°C  °C  °C 
– 40 162100 5 12000 50 1686
– 35 116600 10 9393 55 1398
– 30 84840 15 7405 60 1165
– 25 62370 20 5879 65 975.3

38 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Technical Specifications/Logs

13.3.1 Heating circuit without mixer

XCU HY UI 800 CR10H RT 800

1 1 5 5

MC1

VC10
VC2

T1 VL2
V
VC9

VL1
PW2

VL1

VL1
VC5
VC4

VC6
TPRV

balanced
cold
connection
PC1
PC0 TC0

tundish

VC7
T0
VC8
JC0

VC2

AB
VW1

M VC3
TC1
SC1

VC 230 V AC
VC
230 V AC

0010049021-001

Fig. 41 Indoor unit Tower, Heat pump (ODU), one unmixed heating circuit
[1] Mounted in the indoor unit
[5] Mounted on the wall

Pre plumbed cylinder – 6 721 852 928 (2023/04) 39

Technical Specifications/Logs

XCU HY UI 800 CR10H MM100 RT 800

1 1 5 5
2

VC2

MD1
VC10
MC1

T1 VC3
VL2 TC1

PC1
VC9 VC1
PW2

VL1

VC5 VL1
VC4

VC6
TPRV

balanced
cold
connection
PC1
PC0 TC0

tundish

VC7
T0
VC8
VC2
JC0

AB
VW1

M VC3
TC1
SC1

VC 230 V AC
VC
230 V AC

0010049022-001

Fig. 42 Indoor unit, heat pump (ODU), one unmixed and one mixed
heating circuit
[1] Mounted in the indoor unit
[5] Mounted on the wall

40 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Technical Specifications/Logs

13.3.2 Explanation of symbols

Symbol Description Symbol Description Symbol Description

Pipework/cables
Flow - heating/solar Brine circuit out DHW circulation

Return - heating/solar Potable water Electrical Wiring

Brine flow Hot water Electrical wiring with break

Mixing valves/valves/temperature sensors/pumps

Valve Differential pressure regulator Pump

Revision bypass Water pressure relief valve Non-return valve

Flow regulating valve Safety assembly Temperature sensor / switch

Overcurrent valve 3-way mixing valve High limit safetycut-out

M
(mixing/distribution)
Filter shut-off valve DHW mixer, Flue gas temperature sensor/
T thermostatic switch
Cap valve 3-way mixing valve Flue gas temperature limiter
M
(changeover)
M Valve, motorized I 3-way mixing valve (change over, Outdoor ambient temperature
de-energised when closed to II) sensor
M II
III
T
Valve, thermal AB 3-way mixing valve (change over, Wireless outside
M A de-energised when closed to A) temperaturesensor
B
Shut-off valve, magnetically M 4-way mixing valve ...wireless...
controlled

Miscellaneous
Thermometer Drain outlet with siphon Low loss header with sensor
T

Pressure gauge System separation according to heat exchanger

EN1717

Filling/draining Expansion vessel with Volumetric flow ratemeasuring

cap valve device

Water filter Magnetite separator Water sink

000 Heat meter Air separator Heat. circ.

∏J

DHW outlet Automatic air vent valve Underfloor heating circuit

Relay Expansion joint Low-loss header

R
Immersion heater

Table 18 Hydraulic symbols

Pre plumbed cylinder – 6 721 852 928 (2023/04) 41

Technical Specifications/Logs

13.3.3 Performance charts for circulation pumps

800

700

600

500
P[mbar]

400

300

200

100

0
0 3 6 9 12 15 18 21 24 27 30

[l/min] 0010046619-001

Fig. 43 Performance chart for PC1

42 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Benchmark Commissioning

14 Benchmark Commissioning

Benchmark Commissioning &

Warranty Validation Service Record
It is a requirement that the heat pump is installed and commissioned to the
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This Commissioning Checklist is to be completed in full by the competent person who commissioned the heat pump and associated
equipment as a means of demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for
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Issue date: 20.08.2020

Pre plumbed cylinder – 6 721 852 928 (2023/04) 43

Benchmark Commissioning

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Issue date: 20.08.2020

44 Pre plumbed cylinder – 6 721 852 928 (2023/04)

 Benchmark Commissioning

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Issue date: 20.08.2020

Pre plumbed cylinder – 6 721 852 928 (2023/04) 45

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Issue date: 20.08.2020

46 Pre plumbed cylinder – 6 721 852 928 (2023/04)

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Issue date: 20.08.2020

Pre plumbed cylinder – 6 721 852 928 (2023/04) 47

Bosch Thermotechnik GmbH GB Importer:
Junkersstrasse 20-24 Bosch Thermotechnology Ltd.
73249 Wernau, Germany Cotswold Way, Warndon
www.bosch-homecomfortgroup.com Worcester WR4 9SW, United Kingdom