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12_com_ch_7

The document is a multiple-choice question paper for a Commerce subject, specifically focusing on the chapter related to controlling in management. It consists of 35 questions that assess understanding of various concepts related to management processes, including the functions of controlling, corrective actions, and the relationship between planning and controlling. Each question provides four options to choose from, testing knowledge on organizational standards and management practices.
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0% found this document useful (0 votes)
6 views4 pages

12_com_ch_7

The document is a multiple-choice question paper for a Commerce subject, specifically focusing on the chapter related to controlling in management. It consists of 35 questions that assess understanding of various concepts related to management processes, including the functions of controlling, corrective actions, and the relationship between planning and controlling. Each question provides four options to choose from, testing knowledge on organizational standards and management practices.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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STD 12 Commerce OCM Total Marks : 35

Ch-7

* Choose The Right Answer From The Given Options. [35]

1. Which organization of the management process sees that the work is


performed according to planning?
(A) Organization (B) Directive (C) Training (D) Control

2. Control is not a ……………process.


(A) Continuous (B) Internal (C) Inflexible (D) Dynamic
3. After knowing the deviations, what type of measures does the management
take ?
(A) Give training (B) Remove the staff
(C) Corrective action (D) Appoint expert
4. What should be done when the organization obtains better results then set
standards?
(A) Improve and set lower standards. (B) Improve and set higher standards.
(C) No change in set standards. (D) To remove standards.
5. From the given options below which corrective actions are taken by controlling?
(A) Remove deviation. (B) To remove wastage.
(C) To remove unfit employees. (D) To improve quality.
6. From the option given below controlling bring the balance between which two
factors.
(A) Demand and supply. (B) Income and expenses.
(C) Resources and objectives. (D) Profit & loss.
7. From the option given below controlling helps which two factors to maintain
balance?
(A) Capital & drawings. (B) Efforts and results.
(C) Production & sales. (D) Income & expenses.
8. The amount of controlling depends upon which factors?
(A) Number of employees. (B) Policy of management.
(C) Level of management. (D) Education of employees.
9. After checking deviation and taking corrective action what is the end result.
(A) Deviations are reduce (B) Deviation increases.
(C) Cost of supervision increases. (D) Salary increases.
10. In controlling function long term assumptions are based on what?

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(A) Future activities (B) Present activities
(C) Experts activities (D) Management activities.
11. What cannot be delegated by top level arrangement?
(A) Accountability (B) Responsibility
(C) Resources (D) Authority of powers.
12. What is not included in the function of controlling?
(A) Clarity of goal. (B) Establishment.
(C) Distribution of standards. (D) Corrective activities.
13. Which is not included in the first function of controlling?
(A) Clarity of objective. (B) Framing policy.
(C) Establishment of standards. (D) Distribution of information.

14. Who select the standard of controlling?


(A) Jobbers (B) Foremen
(C) Departmental (D) Top level management.

15. For controlling the distribution of information does not take place by which
medium?
(A) Physical examination (B) Oral reporting
(C) Telephone (D) Written reporting.

16. Which is the last function of controlling?


(A) Measuring performance. (B) Corrective actions.
(C) Evaluation of performance. (D) Establishing standards.
17. When are the deviations acceptable?
(A) When deviations are nominal. (B) When deviations are more.
(C) When deviations are less. (D) Establishing standards.
18. ……… is the process of maintaining balance between efforts and results and
between resources and objectives.
(A) Directing (B) Staffing (C) Co-ordination (D) Controlling
19. Which is not function of controlling?
(A) Progress of activities. (B) Compression with set standards.
(C) Determining objectives. (D) Getting information about
deviations.

20. Which function of management is known as father of controlling?


(A) Organization (B) Staffing (C) Directing (D) Planning
21. ………….. is the last function of management.

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(A) Planning (B) Organization (C) Staffing (D) Controlling

22. …….is the last stage of the control process.


(A) Measuring (B) Comparing actual performance.
(C) Corrective action. (D) Setting standards.

23. Which function of the management process sees that the work is performed
according to planning ?
(A) Organizing (B) Training (C) Directing (D) Controlling

24. Controlling is not a ....... process.


(A) Continuous (B) Internal (C) Rigid (D) Dynamic

25. Which is not the function of controlling ?


(A) Progress of activities (B) Comparison with set standards
(C) Determining objectives (D) Getting information about
deviations

26. _________ is the first stage of the controlling process.


(A) Measuring performance
(B) Comparing actual performance against set standards
(C) Corrective action
(D) Setting standards
27. Controlling is the step of management process.
(A) First (B) Second (C) Second last (D) Last
28. _________ and controlling are the two sides of the same coin.
(A) Directing (B) Planning (C) Organizing (D) Staffing

29. Controlling takes care of _________


(A) Checking the progress of managerial tasks
(B) Comparing them with the standards set by the organization
(C) Identify deviations between the organizational standards and the actual work going
on in the organization
(D) All of these
30. If there is no _________, there is no scope of controlling.
(A) Organizing (B) Directing (C) Executing (D) Planning

31. Controlling helps to maintain balance between _________ and _________


(A) Sales and production (B) Drawings and capital
(C) Efforts and outputs (D) All of these
32. In the controlling function, is/are important activities that need to be constantly
controlled.
(A) Quality control (B) Cost control
(C) Service and quality control (D) Both and (B)

33. The top level management cannot delegate


(A) Authority (B) Responsibility
(C) Company resources (D) Accountability

34. What do standards measure?


(A) Efficiency (B) Capability (C) Optimum level (D) All of these

35. If the established standards are not attained continuously, it clearly means that
the
(A) Standards are too high to meet (B) Workers are inefficient
(C) Set standards might need to (D) Both and (C)
change

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