CBLM-Computer-Systems-Servicing
CBLM-Computer-Systems-Servicing
Sector: ELECTRONICS
Qualification Title: Computer Systems Servicing NCII
Unit of Competency: Install and Configure Computer Systems
This module contains training materials and activities for you to complete. The unit of competency
"Install and Configure Computer Systems" contains the knowledge, skills, and attitudes required for a
Computer System Servicing NC II course.
You are required to go through a series of learning activities in order to complete each of the learning
outcomes of the module. In each learning outcome, there are Information Sheets, Job Sheets,
Operation Sheets, and Activity Sheets. Follow these activities on your own and answer the Self-Check
at the end of each learning activity.
If you have questions, don’t hesitate to ask your facilitator for assistance.
You may already have some of the knowledge and skills covered in this module because you have:
If you can demonstrate to your teacher that you are competent in a particular skill or skills,
talk to him/her about having them formally recognized so you don’t have to do the same
training again. If you have a qualification or Certificate of Competency from previous
trainings, show it to your teacher. If the skills you acquired are still current and relevant to
this module, they may become part of the evidence you can present for RPL. If y ou are not
sure about the currency of your skills, discuss it with your teacher.
After completing this module, ask your teacher to assess your competency. The result of your
assessment will be recorded in your competency profile. All the learning activities are designed
for you to complete at your own pace.
Inside this module, you will find the activities for you to complete, followed by relevant
information sheets for each learning outcome. Each learning outcome may have more than one
learning activity.
List of Competencies
MODULEDESCRIPTOR:
This module covers the outcomes required in installing and configuring desktop and
workstation computers systems. It consists of competencies to assemble computer hardware,
install operating system and drivers for peripherals/devices, and install application software as
well as to conduct testing and documentation
NOMINALDURATION: 10 hours
6. Tools, equipment and testing devices needed to carry out the installation work are
obtained in accordance with established procedures and checked for correct
operation and safety
Conditions
The students/trainees must be provided with the following:
PC or workstations
Assessment Method:
1. Hands-on
2. Direct observation
3. Practical demonstration
4. Oral Questioning
INSTALLOPERATINGSYSTEMANDDRIVERSFORPERIPHERALS/DEVICES
Contents:
1. Operating system (OS) is installed in accordance with established installation
procedures and to comply with end-user requirements
2. Peripherals/devices drivers are installed and configured in accordance with
manufacturer’s instructions and/or OS installation procedures.
3. OS and drivers updates/patches are accessed and installed in accordance with
manufacturer’s recommendations and requirements
4. On-going checks of the quality of the work are undertaken in accordance with
established procedures
3. Computer systems and network devices obtained in accordance with the established
procedures and to comply with requirements
6. Tools, equipment and testing devices needed to carry out the installation work
obtained in accordance with established procedures and checked for correct operation
and safety
7. Preparatory work checked to ensure that no unnecessary damage has occurred and
that work complies with requirements
12. Unplanned events or conditions are responded to in accordance with established procedures.
13. Approval is obtained in accordance with established procedures from appropriate personnel
before any contingencies are implemented
14. On-going checks of the quality of the work are undertaken in accordance with established
procedures.
16. Circuits and systems are checked as being isolated where necessary using specified testing
procedures.
17. Parts or connections of the installation or service that are removed in order to conduct the test
are restored to protect against loss or damage and in accordance with established procedures.
21. Parts and/or connections removed for the purpose of testing are returned to pre-test conditions in
accordance with established procedures.
22. Final inspections are undertaken to ensure the installed devices/systems conform to requirements.
23. Documentation in relation to the test is forwarded to appropriate personnel and/or authority in
accordance with requirements.
Conditions
1. Computer Hardware: Optical disc drives, Memory modules, Power supply, Cables and cords,
Motherboard, Hard disk, Video card, Sound card.
2. Operating systems: Windows, Mac OS, Linux.
3. Utility software and CD/DVD-ROMs.
4. Books/manuals/magazines.
5. Tools and test equipment:
LEARNINGOBJECTIVES:
After reading this Information Sheet, you should be able to:
1. Identify the basic precautions and procedures in planning, preparing, installing and
testing of computer hardware and software.
2. Determine the effects of computers to the people, health risk, and to the environment.
During installation and initial test, careful planning and preparation are
tobedone.Toavoidpersonalinjuryanddamagestowiringduetosharppinson connectors and printed
circuit assemblies, rough chassis edges and corners, and hot components.
Adhere to warnings and limitations regarding accessibility into areas designated only for
authorized technical personnel.
CONCEPT DEVELOPMENT:
SOME BASIC PRECAUTIONS AND PROCEDURES:
Before starting the installation, read carefully the documentation and procedures on any hardware
and software settings that may be required.
Failure to do the proper jumper setting may cause damage to your CPU.
Without an effective cooling fan, the CPU can overheat and cause damage to both the CPU and the
motherboard.
Each bank must have the same size and type of memory installed in pairs.
Test the computer, insuring that it meets the necessary system requirements
before booting up.
If the computer does not pass any of the power on self-test (POST), the
computer will receive an irregular power on self-test. An irregular
POSTisabeepcodewhichisdifferentfromthestandardbeepwhichcaneither be no
beeps at all or a combination of different beeps.
EFFECTS OF COMPUTERS
Some effects of computers relate to the violation of privacy, the impact on the labor force, health
risks, and the impact on the environment.
1. Violation of Privacy
nearly every life event is stored in a computer somewhere—in medical records, credit reports,
tax records, etc. It is crucial that personal and confidential records be protected properly. In
many instances, where these records were not properly protected, individuals have found
their privacy violated and identities stolen.
1. Failure to do the proper jumper setting may cause damage to your CPU.
2. After adding and removing any other system components, make sure that you unplug your
power supply.
3. Test the computer, ensuring that it meets the necessary system requirements before booting
up.
4. Without an effective cooling fan, the CPU can overheat and cause damage to both the CPU
and the motherboard.
5. After starting the installation, read carefully the documentation and procedures on any
hardware and software settings that may be required.
B. MATCHING TYPE
Direction: Select your answer from the choices below that will correspond to the statement. Write
the letter of your answer in the space provided.
A. Violation of Privacy
B. Impact on the Environment
C. Public Safety
D. Health Risk
E. Impact on Labor Force
Compare your answers with the Answer Key on the next page.
If you get 80% and above, then you may proceed to the next
activity but if not, master the lesson and take the Self-Check
again.
A. IDENTIFICATION
1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. FALSE
B. MULTIPLECHOICE
1. B
2. E
3. A
4. C
5. D
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
1. Prepare the required documents or forms before you do a well-planned installation
Are you the person everyone calls when they have a computer problem? Have you considered
getting paid for fixing near-fatal errors and turning your PC prowess into a business? According
a recent report, sales of computer services are expected to exceed $47 billion this year in the
U.S. alone, with PC repair
leadingtheway.Buttherearesomerequirementsthatyouneedtoknowbefore joining the
bandwagon of Computer Hardware Servicing trade, like document/forms (e.g. Job Orders,
Request Forms, and Report Sheets) and qualifications for personnel in repairing computers.
REQUIREDDOCUMENTS/FORMS:
A. Job Order
A Job order (known as works order outside of the United States because the work is
produced in a manufacturing area known as the works) or job order (sometimes job ticket or
work ticket, as it often has some type of ticket attached) is an order received by an organization
from a customer or client, or an order created internally within the organization. A work order
may be for products or services.
A work order may be maintenance or repair request from students, faculty, or staff in a university.
Orders received from outside an organization are often dispatched (reviewed and scheduled)
before being executed. Work orders may be for preventive maintenance.
Contractors may use a single job work order and invoice form that contains the customer
information, describes the work performed, lists charges for material and labor, and can be given
to the customer as an invoice.
In a service environment, a job order can be the equivalent to a work or service order where the
job order records the location, date, and time the service is carried out and the nature of service
that was carried out. The type of personnel (e.g., job position) may also be listed on the job order.
A rate (e.g., $/hr, $/week) and also the total amount of hours worked and total value is also
shown.
Computer hardware servicing maintenance, which includes planned installation, has the main
objective of keeping and improving production facilities, to keep and improve production facilities
stable and efficient at the lowest lifecycle cost with the active participation of all members in the
company. A Request Form is used to put this objective into action. And the Report Sheet and Request
Form bring to life this maintenance’s purposes which are:
To develop maintenance system to reduce life cycle cost of machinery and equipment
through the involvement of everybody in the organization
Todeveloptheoperator’scapabilitytobecompetentinmaintenanceactivities through
education, training and motivation.
To enhance capability for advanced and sophisticated technology that would reinforce
competitive power.
UNITNO.5-2
Observation/s:
Reported by:
Nestor S. Abenes Jr.
Sign:
Education
Employers prefer applicants who have completed formal electronics training in a vocational
school, community college, or similar setting, reports the Bureau of Labor Statistics. Training
programs may last from 6 months to two years. Some employers require at least a high school
diploma or GED.
Certifications
Trainees can take the TESDA NC II Computer System Servicing assessment to demonstrate their
competency for entry-level jobs to employers. The Technical Education and Skills Development
Authority or TESDA offers a variety of certification programs. In addition, technicians can achieve
certifications even for traineeship.
PC technicians must be able to squat, bend, and reach to access the computer equipment
requiring repair. They should be physically able to lift at least 50 pounds of computer
components. Employers look for technicians who can stand for long periods of time and have the
ability to perceive a variety of colors. Employers want technicians who think analytically, are
organized, and pay attention to detail. They should feel comfortable working under tight
deadlines, and companies may expect them to work overtime or on weekends.
Applicants should know how to use a variety of standard office software, and some jobs also
require knowledge of networking. Companies prefer candidates with previous PC repair
experience, and they may look for candidates with experience repairing specific brands of
computers. Technicians need strong oral communication skills and should be able to explain their
findings to customers using common terms.
5. Companies prefer candidates with previous PC repair experience, and they may
7. A job order can be the equivalent to a work or service order where the job
order records the location, date and time the service is carried out and the
Compare your answers with the Answer Key on the next page.
If you get 80% and above, then you may proceed to the next
activity but if not, master the lesson and take the Self-Check
again.
IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. FALSE
6. FALSE
7. TRUE
LEARNING OBJECTIVES:
An Operating System (OS) is a set of programs that manage computer hardware resources and
provide common services for application software. The operating system is a vital component of
the system software in a computer system. Application programs require an operating system
which are usually separate programs but can be combined in simple systems.
Time-sharing operating systems schedule tasks for efficient use of the system and may also include
accounting for cost allocation of processor time, mass storage, printing, and other resources.
For hardware functions such as input and output and memory allocation, the operating system acts
as an intermediary between application programs and the computer hardware, although the
application code is usually executed directly by the hardware and will frequently make a system call
to an OS function or be interrupted by it. Operating systems are found on almost any device that
contains a computer, from cellular phones and video game consoles to supercomputers and web
servers.
Real-time
A real-time operating system is a multitasking operating system that aims at executing real-time
applications. Real-time operating systems often use specialized scheduling algorithms so that they can
achieve a deterministic nature of behavior. The main objective of real-time operating systems is their
quick and predictable response to events. They have an event-driven or time-sharing design and often
aspects of both. An event-driven system switches between tasks based on their priorities or external
events, while time-sharing operating systems switch tasks based on clock interrupts.
Multi-user
A multi-user operating system allows multiple users to access a computer system concurrently. A
time-sharing system can be classified as multi-user systems as they enable multiple user access to a
computer through the sharing of time. Single-user operating systems, as opposed to a multi-user
operating system, are usable by a single user at a time. Being able to use multiple accounts on a
Windows operating system does not make it a multi-user system. Rather, only the network
administrator is the real user. But for a Unix-like operating system, it is possible for two users to log in
at a time, and this capability of the OS makes it a multi-user operating system.
When only a single program is allowed to run at a time, the system is grouped under a single-tasking
system. However, when the operating system allows the execution of multiple tasks at one time, it is
classified as a multi-tasking operating system. Multi-tasking can be of two types: pre-emptive or pre-
emptive multitasking, the operating system slices the CPU time and dedicate one slot to each of the
programs. Unix-like operating systems such as Solaris and Linux support pre-emptive multitasking, as
does Amiga OS. Cooperative multitasking is achieved by relying on each process to give time to the
other processes in a defined manner. 16-bit versions of Microsoft Windows used cooperative
multitasking. 32-bit versions, both Windows NT and Win9x, used pre-emptive multitasking. Mac OS
prior to OS X used to support cooperative multitasking.
Embedded
Unix-like systems run on a wide variety of computer architectures. They are used heavily for servers in
business, as well as workstations in academic and engineering environments. Free UNIX variants, such
as GNU/Linux and BSD, are popular in these areas.
Four operating systems are certified by The Open Group (holder of the UNIX trademark) as UNIX. HP's
HP-UX and IBM's AIX are both descendants of the original System V Unix and are designed to run only
on their respective vendor's hardware.
In contrast, Sun Microsystems's Solaris Operating System can run on multiple types of hardware,
including x86 and Sparc servers, and PCs. Apple's Mac OS X, a replacement for Apple's earlier (non-Unix)
Mac OS, is a hybrid kernel-based BSD variant derived from Next STEP, Mach, and FreeBSD.
UNIX interoperability was sought by establishing the POSIX standard. The POSIX standard can be applied
to any operating system, although it was originally created for various UNIX variants.
BSD and its descendants
BSD has its roots in UNIX. In 1974, the University of California, Berkeley installed its first UNIX
system. Over time, students and staff in the computer science department there began
adding new programs to make things easier, such as text editors. When Berkeley received
new VAX computers in 1978 with UNIX installed, the school's undergraduates modified UNIX
even more in order to take advantage of the computer's hardware possibilities. The Defense
Advanced Research Projects Agency of the US Department of Defense took interest and
decided to fund the project. Many schools, corporations, and government organizations took
notice and started to use Berkeley's version of UNIX instead of the official one distributed by
AT&T.
Steve Jobs, upon leaving Apple Inc. in 1985, formed NeXT Inc., a company that manufactured
high-end computers running a variation of BSD called NeXT STEP. One of these computers
was used by Tim Berners-Lee as the first web server to create the World Wide Web.
Developers like Keith Bostic encouraged the project to replace any non-free code that
originated with Bell Labs. Once this was done, however, AT&T sued. Eventually, after two
years of legal disputes, the BSD project came out ahead and spawned a number of free
derivatives, such as FreeBSD and NetBSD.
Linux(orGNU/Linux) is a Unix-like operating system that was developed without any actual
Unixcode, unlike BS Dandits variants. Linuxcan
Server editions of Windows are widely used. In recent years, Microsoft has expended significant
capital in an effort to promote the use of Windows as a server operating environment. However,
Windows' usage on servers is not as widespread as on personal computers, as Windows
competes against Linux and BSD for server market share.
5) Operating systems are found on almost any device that contains a computer—
from cellular phones and video game consoles to supercomputers and web
servers
Compare your answers with the Answer Key on the next page.
If you get 80% and above, then you may proceed to the next
activity but if not, master the lesson and take the Self-Check
again
IDENTIFICATION
1. TRUE
2. FALSE
3. FALSE
4. FALSE
5. TRUE
LEARNING OBJECTIVES:
1. Classify the hardware and software components of a computer with its corresponding functions.
2. Determine the various computer components and peripherals
Putting together a complete computer system, however, is more involved than just connecting computer
devices. In an effective and efficient system, components are selected and organized with an
understanding of the inherent tradeoffs between overall system performance and cost, control, and
complexity.
CONCEPT DEVELOPMENT:
Basic Hardware Components of Computer System
Today, almost everyone in our information society has a basic understanding of what a
computer is and what it can do. A contemporary computer system consists of a central
processing unit, primary storage, secondary storage, input devices, output devices, and
communications devices that work together with software to perform calculations, organize
data, and communicate with other computers.
A computer is an electronic machine, operating under the control of instructions stored in its own
memory, which can be programmed to accept data (input), process it into useful information (output),
and store it away in a secondary.
Output devices. Output devices show people the processed data-- information --in
understandable and useful form. Four commonly used output devices are a printer, a
monitor, speakers, and a portable media
player.Input/outputdevicesareplayinganincreasinglysignificantrolein our lives. The
number and variety of input/output devices are expanding.
Processing devices. Processing devices are the computer electronic circuitry housed in
the system unit. The circuitry in the system unit is part of a circuit board called the
motherboard. Two major components on the motherboard are the processor and
memory. The processor, formally known as the central processing unit (CPU), has
electronic circuitry that manipulates input data into the information people want.
Computer instructions are actually executed in the central processing unit. Memory is a
series of electronic elements that temporarily hold data and program instructions while
they are being processed by the CPU. Both the processor and memory consist of chips. A
chip is an electronic device that contains many microscopic pathways designed to carry
electrical current.
The Motherboard
The system unit is an box-like case that houses the processor, memory, and other electronic
components of the computer that are used to process data. All other computer system devices, such
as the monitor, keyboard, and mouse, are linked either directly or indirectly into the system unit.
When the cover of a system unit is removed, the motherboard, also called the system board,
can be seen inside the housing. The motherboard, a single circuit board, provides the path
through which the processor communicates with memory components, other components,
and peripheral devices. In a typical personal computer, the components attached to the
motherboard include the processor, memory chips, support electronic circuitry, and expansion
boards. It is the processor that is the most important component of the motherboard.
A computer chip is a small piece of semiconducting material, usually silicon, on which one or
more integrated circuits are etched. The various chips have standard-sized pin connectors
that allow them to be attached to the motherboard and, there, to a common electrical path,
called a bus, that enables data flow between the various system components.
An integrated circuit (IC) contains many microscopic pathways capable of carrying electrical
current. Each integrated circuit can contain millions of elements such as resistors,
capacitors, and transistors.
Transistors act as electronic switches that may or may not allow current to pass through. If
current passes through, the switch is on, representing the 1 bit. If current does not pass
through, the switch is off, representing a 0 bit. Thus, combinations of transistors can stand
for combinations of bits, which represent numbers, letters, and other characters.
The motherboard in the system unit contains many different types of chips. A miniaturized
central processing unit can be etched on a chip, then the term "computer on a chip."
Ultimately, the type of processor and the amount of RAM placed on the motherboard define the
computer’s speed and capacity. The processor is generally not made by the manufacturers of PCs. It is
made by companies that specialize in the development and manufacture of microprocessors. A
number of companies make microprocessors, including Intel, IBM, Motorola, Advanced Micro Devices
(AMD), and Cyrix. Most chips are no bigger than one-half-inch square. Manufacturer’s package chips
so the chips can be attached to a circuit board such as a motherboard, memory module, or adapter
card.
A variety of chip packages exist. One type, called a dual inline package (DIP), consists of two parallel
rows of pins that attach the chip package to the circuit board. A pin grid array (PGA) package holds a
larger number of pins because the pins are mounted on the surface of the package. A flip chip-PGA
(FC-PGA) package is a higher-performance PGA packaging that places the chip on the opposite side of
the pins. Another high-performance packaging technique does not use pins. A single-edge contact
(SEC) cartridge connects to the motherboard on one of its edges.
The central processing unit (CPU), also called the processor, interprets and carries out the basic
instructions that operate a computer. The CPU significantly impacts overall computing power and
manages most of a computer's operations. On larger computers, such as mainframes and
supercomputers, the various functions performed by the processor extend over many separate
chips and often multiple circuit boards. On a personal computer, all functions of the processor
usually are on a single chip.
Most processor chip manufacturers now offer multi-core processors. A multi-core processor is a
single chip with two or more separate processors. Two common multi-core processors used today
are dual-core and quad-core. A dual-core processor is a chip that contains two separate
processors. Similarly, a quad-core processor is a chip with four separate processors. Each
processor on a multi-core chip generally runs at a slower clock speed than a single-core processor,
but multi-core chips typically increase overall performance.
Memory
The major feature of memory is that it rapidly provides the instructions and data to the CPU.
Memory stores three basic categories of items: (1) the operating system and other system
software that control or maintain the computer and its devices; (2) application programs that
carry out a specific task, such as word processing; and (3) the data being processed by the
application programs and resulting information.
This role of memory to store both data and programs is known as the stored program concept
Programs and data are placed in memory before processing, between processing steps, and after
processing has ended, prior to being returned to secondary storage or released as output. Recall
that a character is stored in the computer as a group of 0s and 1s, called a byte. Thus, a byte is the
basic storage unit in memory. Like the CPU, memory components contain thousands of circuits
imprinted on a silicon chip. Each circuit is either conducting electrical current (on) or not (off). By
representing data as a combination of on or off circuit states, the data is stored in memory. When
application program instructions and data are transferred into memory from storage devices, each
byte is placed in a precise location in memory, called an address. This address is simply a unique
number identifying the location of the byte in memory. To access data or instructions in memory,
the computer references the addresses that contain bytes of data. The size of memory is
measured by the number of bytes available for use (Figure 4-17). A kilobyte of memory is equal to
exactly 1,024 bytes. To make storage definitions easier to identify, computer users often round a
kilobyte down to 1,000 bytes. A megabyte (MB) is equal to approximately 1 million bytes. A
gigabyte (GB) equals approximately 1 billion bytes. A terabyte (TB) is equal to approximately 1
trillion bytes.
The system unit contains two types of memory: volatile and nonvolatile. The contents of volatile
memory are lost when the computer power is turned off. In nonvolatile memory, the combination
of circuit states is fixed, and therefore the contents of nonvolatile memory are not lost when
power is removed from the computer. RAM is the most common type of volatile memory.
Examples of nonvolatile memory include ROM, flash memory, and CMOS. The following
subsections discuss these types of memory.
RAM is the memory chips that are mounted directly on the motherboard or mounted on
peripheral cards that plug into the motherboard. The RAM chips consist of millions of switches
that are sensitive to changes in electric current. When the computer is powered on, certain
operating system files are loaded from a storage device such as a hard disk into RAM. These
files remain in RAM as long as the computer is running. As additional programs and data are
requested, they are read from storage into RAM. The processor acts upon the data while it is in
RAM. During the running time, the contents of RAM may change as the program is executed.
RAM comes in many different varieties. Three basic types of RAM are dynamic RAM, static
RAM, and magnetoresistive RAM. Dynamic RAM (DRAM) must be refreshed (or recharged)
constantly by the CPU or it loses its contents. Many variations of DRAM chips exist, most of
which are faster than the basic DRAM. One type of DRAM is Synchronous DRAM (SDRAM),
which is much faster than DRAM because it is synchronized to the system clock. Double Data
Rate (DDR) SDRAM chips are even faster than SDRAM chips because they transfer data twice
for each clock cycle, instead of just once, and DDR2 and DDR3 are even faster than DDR. Dual
channel SDRAM is faster than single channel SDRAM because it delivers twice the amount of
data to the processor. Rambus DRAM (RDRAM) is yet another type of DRAM that is much faster
than SDRAM because it uses pipelining techniques. Most personal computers today use some
form of SDRAM chips or RDRAM chips.
Static RAM (SRAM) is faster and more reliable than any form of DRAM. The term "static" refers
to the fact that it does not have to be re-energized as often as DRAM. SRAM is much more
expensive than DRAM, thus it is usually used for special purposes, such as in cache.
A newer type of RAM, called magnetoresistive RAM (MRAM), stores data using magnetic
charges instead of electrical charges. Manufacturers claim that MRAM has greater storage
capacity, consumes less power, and has faster access times than electronic RAM. Also, MRAM
retains its contents after power is removed from the computer, which could prevent loss of
data for users. As the cost of MRAM declines, experts predict MRAM could replace both DRAM
and SRAM.
Read-only memory (ROM) refers to memory chips storing permanent data and instructions.
That is, the items stored in ROM chips cannot be modified—hence, the name "read-only."
ROM is usually nonvolatile. In ROM, the combination of circuit states is fixed, and therefore
its contents are not lost if the power is removed. The data, instructions, or information stored
on ROM chips often are recorded when the chip is manufactured. ROM chips that contain
permanently written data, instructions, or information are called firmware. Firmware can be
read and used but cannot be changed by the user. For example, ROM contains the programs
that direct the computer to load the operating system and other files when the computer is
turned on. In addition to computers, many devices contain ROM chips. For example, ROM
chips in printers contain data for fonts.
Programmable read-only memory (PROM) is a blank ROM chip on which you can permanently
place data and programs. Once the data and instructions are programmed into the PROM
chip, the chip functions like a regular ROM and cannot be erased or changed. A variation of
the PROM chip, called electrically erasable programmable read-only memory (EEPROM) chip,
allows a programmer to erase the microcode with an electric signal. EEPROM chips are where
the CPU's data and instructions change, but only infrequently, such as in an industrial robot
used in an automobile manufacturer.
Flash Memory
Another type of nonvolatile memory is called flash memory. Flash memory is a chip that
keeps its memory when the power is shut off. Similar to an EEPROM chip, flash memory can
be erased electronically and reprogrammed. Most computers use flash memory to hold their
startup instructions because it allows the computer to easily update its contents. For
example, when the computer changes from standard time to daylight savings time, the
contents of a flash memory chip (and the real-time clock chip) change to reflect the new time.
Flash memory chips also store data and programs on many mobile computers and devices,
such as smart telephones, digital cameras, pagers, PDAs, automotive devices, portable media
players, digital voice recorders, and printers. When you enter names and addresses in a
Smartphone or PDA, a flash memory chip stores that information.
Some portable media players, such as MP3 players, store music on flash memory chips; others
store music on tiny hard disks or flash memory cards. The logic capabilities of these devices can
be upgraded by simply downloading new software from the Internet or a vendor-supplied disk to
flash memory.
CMOS
Some RAM chips, flash memory chips, and other types of memory chips use complementary
metal-oxide semiconductor (CMOS) technology because it provides high speeds and consumes
little power. CMOS technology uses battery power to retain information even when the power to
the computer is off. Battery-backed CMOS memory chips, for example, can keep the calendar,
date, and time current even when the computer is off. The flash memory chips that store a
computer's startup information often use CMOS technology.
An expansion slot is a socket on the motherboard that can hold an adapter card. An adapter
card, also called an expansion card, is a circuit board that enhances the functions of a component
of the system unit and/or provides connections to peripherals. A peripheral is a device that
connects to the system unit and is controlled by the processor in the computer. Examples of
peripherals are modems, disk drives, printers, scanners, and keyboards. The adapter cards
contain the electronic circuitry for many supplemental capabilities, such as more memory,
higher-quality sound devices, a modem, extra ports, or graphics
The figure below lists currently used types of adapter cards. Sometimes, all functionality is built
into the adapter card. With others, a cable connects the adapter card to a device, such as a digital
video camera, outside the system unit. Some motherboards include all necessary capabilities and
do not require adapter cards. Other motherboards may require adapter cards to provide
capabilities such as sound and video.
A video card, also called a video adapter or graphics card, converts computer output into a video
signal that is sent through a cable to the monitor, which displays an image on the screen.
In the past, installing a card was not easy and required you to set switches and other elements on
the motherboard. Today, many computers support Plug and Play, which refers to the computer's
capability to automatically configure adapter cards and other peripherals as you install them.
Having Plug and Play support means that a user can plug in a new component and turn on the
computer
A flash memory card is a removable flash memory device, which you insert and remove from a
slot in a computer, mobile device, or card reader/writer. Many mobile and consumer devices,
such as Smartphone, digital cameras, portable media players, and PDAs, use these memory
cards. Some printers and computers have built-in card readers/writers or slots that read flash
memory cards. In addition, you can purchase an external card reader/writer that attaches to
any comp uter. Flash memory cards are available in a variety of shapes, sizes, and capacities.
is a flash memory storage device that plugs into a USB port on a computer or portable device. A
special type of USB flash drive, called a U3 smart drive, includes preinstalled software accessed
through a Windows-type interface.
Many computers have a PC Card slot or an Express Card slot, which is a special type of
expansion slot that holds a PC Card or an Express Card module, respectively. A PC Card is a thin,
credit card-sized removable flash memory device that primarily is used today to enable
notebook computers to access the Internet wirelessly. Express Card modules are the next
generation of PC Cards. An Express Card module, which can be used as a removable flash
memory device, adds memory, communications, multimedia, and security capabilities to
computers. Both PC Cards and Express Card modules conform to standards developed by the
Personal Computer Memory Card International Association. These standards help to ensure the
interchangeability of PC Cards and Express Card modules among personal computers.
Other Components:
Buses
As previously explained, a computer processes and stores data as a series of electronic bits.
These bits are transferred internally within the circuitry of the computer along electrical
channels. Each channel, called a bus, allows the various devices inside and attached to the
system unit to communicate with each other. Just as vehicles travel on a highway to move from
one destination to another, bits travel on a bus.
Every bus also has a clock speed. Just like the processor, the clock speed for a bus is measured
in megahertz. The higher the bus clock speed, the faster the transmission of data, which results
in applications running faster. Most of today's processors have a bus clock speed of 400, 533,
667, 800, 1066, or 1333 MHz.
Two basic types of buses are found in a computer: a system bus and an expansion bus. A
system bus is part of the motherboard and connects the CPU to main memory. An
expansion bus allows the CPU to communicate with peripheral devices. Data transmitted
to the CPU travels from the expansion bus and the system bus. When computer
professionals use the term bus by itself, they usually are referring to the system bus. Since
the types of expansion buses on a motherboard determine the types of expansion cards
you can add, you should understand the expansion buses commonly found in today's
personal computers:
• The PCI (Peripheral Component Interconnect) bus is a high-speed expansion bus that
connects higher-speed devices. Types of cards inserted into a PCI bus expansion slot include
video cards, sound cards, SCSI cards, and high-speed network cards. The PCI bus transfers
data about four times faster than the ISA bus. Most current personal computers have a PCI
bus.
• The PCI Express (PCIe) bus is an expansion bus that expands on and doubles the speed of
the original PCI bus. Nearly all video cards today use the PCI Express bus, as well as many
hard disks and network cards. Experts predict the PCI Express bus eventually will replace the
PCI bus completely.
• The Accelerated Graphics Port (AGP) is actually a bus designed by Intel to improve the
speed with which 3-D graphics and video are transmitted. When an AGP video card is
inserted in an AGP bus slot, the AGP bus provides a faster, dedicated interface between the
video card and memory. Newer processors support AGP technology.
• The Universal Serial Bus (USB) and FireWire bus are buses that eliminate the need to install
expansion cards into expansion slots. In a computer equipped with a USB, USB devices are
connected to each other outside the system unit and then a single cable attaches to the USB
port. The USB port then connects to USB, which connects to the PCI bus on the
motherboard. The USB hot plug feature allows peripheral devices to be connected to or
removed from the USB port while the PC is running. The FireWire bus works in a similar
fashion. With these buses, expansion slots are available for devices not compatible with USB
or FireWire.
• The expansion bus for a PC Card is the PC Card bus. With a PC Card inserted into a PC Card
slot, data travels on the PC Card bus to the PCI bus.
have matching holes to accept the pins on a male connector. Manufacturers often identify
the cables by their connector types to assist you with purchasing a cable to connect a
computer to a peripheral. Figure shows the different types of connectors you may find on a
system unit. Notice that some are color-coded to help you match the connector to the
correct port. Some system units include these connectors when you buy the computer. You
add other connectors by inserting adapter cards onto the motherboard. Certain adapter
cards have ports that allow you to attach a peripheral to the adapter card.
The motherboard is designed with several port options; including at least one serial port and
parallel port each, several USB ports, and a FireWire port.
- A serial port is a type of interface that connects a device to the system unit by
transmitting data one bit at a time. It is usually used to connect devices that do not
require fast data transmission rates, such as a mouse or keyboard. The COM port
(short for communications port) on the system unit is one type of serial port. Some
modems, which connect the system unit to a telephone line, use a serial port because
the telephone line expects the data in a serial form. Serial ports conform to either the
RS-232 or RS-422 standard with 9-pin or 25-pin connectors. One of the 9 or 25 lines
carries the serial signal to the peripheral device, and another line carries the signal
from the device. The other lines carry control signals.
- Parallel ports allow the parallel transmission of data; that is, several bits are
transmitted simultaneously. Figure also shows how 8-bit bytes travel in parallel over 8
separate lines. Extra lines carry control signals. Parallel ports use the same 25-pin RS-
232C connector.
These ports provide the interface for such devices as high-speed printers, external magnetic
tape or disk backup units, and other computers. Two newer types of parallel ports, the EPP
(Enhanced Parallel Port) and the ECP (Extended Capabilities Port), use the same connectors
as the Centronics port, but are more than 10 times faster.
are used in high-speed device interfaces. Up to 127 peripheral devices can be daisy-
chained to a single USB port. USB ports are ideal for digital cameras, scanners, game
controllers, MP3 music players, CD & DVD drives, removable hard disks, PDAs,
smartphones, and high-speed modems. Many system units have six to eight USB ports.
Some newer peripheral devices may attach only to a USB port. Others attach to either a
serial or parallel port, as well as a USB port. When connecting a device to a USB port,
you do not need to install a card in the computer. Simply plug one end of the cable into
the USB port and the other end into the device. To attach multiple peripherals using a
single USB port, you can use a USB hub. A USB hub is a device that plugs into a USB port
on the system unit and contains multiple USB ports in which you plug cables from USB
devices. Some USB hubs are wireless. The latest version of USB, called USB 2.0, is a more
advanced and faster USB, with speeds 40 times higher than that of its predecessor.
There are five special-purpose ports available: MIDI, eSATA, SCSI, IrDA, and Bluetooth. These
ports are not included in typical computers. For a computer to have these ports, you often
must customize the computer purchase order. MIDI (Musical Instrument Digital Interface)
ports connect the system unit to a musical instrument, such as an electronic keyboard. The
electronic music industry has adopted MIDI as a standard to define how devices, such as
sound cards and synthesizers, represent sounds electronically. A synthesizer, which can be a
peripheral or a chip, creates sound from digital instructions?
An eSATA (external Serial Advanced Technology Attachment) port allows you to connect an
external SATA hard disk to a computer. SATA hard disks are popular because of their fast data
transmission speeds. eSATA connections provide up to six times faster data transmission
speeds than external hard disks attached to a computer's USB or FireWire port.
SCSI (Small Computer System Interface) ports are special high-speed parallel ports and
provide a parallel interface that enables faster data transmission than serial and parallel
ports. Also, up to 15 SCSI peripheral devices can be daisy-chained to a single SCSI port; that is,
they are connected along a single cable. The first SCSI device connects to the computer, the
second SCSI device connects to the first SCSI device, and so on. SAS (serial-attached SCSI) is a
newer type of SCSI that transmits at much faster speeds than parallel SCSI.
Many personal computers plug into standard wall outlets, which supply an alternating
current (AC) of 115 to 120 volts. This type of power is unsuitable for use with a computer,
which requires direct current (DC) ranging from 5 to 12 volts. The power supply is the
component of the system unit that converts the wall outlet AC power into DC power.
Different motherboards and computers require different wattages on the power supply. If a
power supply is not providing the necessary power, the computer will not function properly.
Performance Objective In the tool shop, given the supplies, computer components and
peripherals, materials, and equipment, you are required to identify the different
computer components and peripherals and their specifications in 15 Minutes.
Equipment:
1. Computer
2. PPE
Steps/Procedure:
1. Proceed to the station (with PC Unit) assignedtoyou
2. Identify the different components and write the specifications of each
component on your paper.
3. Submit output to trainer for evaluation
Criteria Yes No
LEARNING OBJECTIVES:
1. Identify the different tools and equipment used in computer systems and networks.
2. Determine the different uses and functions of these tools and equipment.
One important thing to consider before executing a well-planned computer installation is that one
must be knowledgeable about the different tools and equipment used in computer systems and
networks. Furthermore, understanding how these tools and equipment are properly used is
another important consideration when installing computer systems.
Protective Eyewear
Pliers(Assorted)
Screwdriver
A soldering gun is
A tool for soldering metals using tin-
based solder to achieve a highly
conductive contact
Disordering Tool
Allen Wrench
Mirror
Tweezers
Printer
Computer
A computer is
A programmable machine designed to
automatically carry out a sequence of
arithmetic or logical operations
Crimping Tool
LAN Tester
UTP Unshielded
TwistedPairCat5 Cable
RJ45Connector
A plastic connector
used for UTP Cable to
connect computers in a
network
Ethernet Switch
A network
Switch or switching hub
is a computer networking
device that connects
network
segments or network
devices
SELF-CHECKNO.1.1-5
A. IDENTIFICATION.
Direction: Identify the Precautions and Procedures write TRUE if the statement is
correct and FALSE if the statement is wrong.
1. Protective Eye wear enclose or protect the nose area in order to prevent
3. Fliers are hand tool used to hold objects firmly for bedding or physical Compression
4. A screw is a tool for driving screws and often rotating other machine elements
1. Mirror
2. Flashlight
3. Gloves
4. Tweezers
5. IC Insertion and Extracting Tool
Compare your answers with the Answer Key on the next page.
If you get 80% and above, then you may proceed to the next
activity but if not, master the lesson and take the Self-Check
again.
C. IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. TRUE
D. MULTIPLECHOICE
1. G
2. J
3. F
4. I
5. H
Written Examination
Demonstration with
Observation with
Questioning
Questioning
The evidence must show that the trainee…
Plans and prepares unit assembly to ensure OH&S policies and
procedures, sequences the work appropriately in accordance
X X X
with systems requirements
X X
Installs applications of software based on software
installation guides, end-user requirements, and software
license agreements.
X X
Carries out variation to application software installation in
accordance to customer/client requirements
X X X
Accesses and installs software updates in accordance with
manufacturer’s recommendations and requirements
X
Conducts stress test to ensure reliability of equipment in
accordance with manufacturer’s instructions and system
requirements
X X X
Follows 5 S and 3 Rs according to environmental policies
Identifies soundcard
X X
NOTE:*Critical aspects of competency
Objectives/ # of Items/%
Content Area/ Knowledge Comprehensive Application of test
Topics
Unit assembly is
planned and
prepared to
ensure OH&S
policies and
procedures are
followed, the (5) (2) (3) (10)
work is 10% 4% 6% 20%
appropriately
sequenced in
accordance with
requirements
Operating
system(OS) is
installed in
accordance with
established (2) (3) (5) (10)
installation
procedures and 4% 6% 10% 20%
to comply with
end-user
requirements
Computer hardware
is
assembled in
(2) (3) (10) (15)
accordance with
established 4% 6% 20% 30%
procedures and
systems
requirements
Tools,
Equipment and
testing devices
needed to carry
out the
installation work
are obtained in
accordance with (5) (3) (2) (10)
established
procedures and 10% 6% 4% 20%
checked for
correct operation
and safety
Trainee: Score:
Qualification: Date:
I. MULTIPLECHOICE
DIRECTION: Select the best answer from among the choices given. Write your answer on your
answer sheets. (15minutestimelimit.10itemseach)
A. Inspection
B. Installation
C. Intonation
D. None of the Above
3. Failure to do the proper jumper setting may cause damage to your
.
A. Monitor
A. Size
B. Speed
C. Accuracy
D. All of the Above
6. Before adding and removing any other system components, make sure that
you unplug your .
A. Motherboard
B. UPS
C. Power Supply
D. All of the Above
A. Solar System
B. System Component
C. Shoot System
D. None of the Above
A. Booting Up
B. Heating Up
C. Warming Up
D. All of the Above
A. Power on Self-Test
B. Power on Supply-Test
C. Power on System-Test
D. None of the Above
II. MATCHINGTYPE
Directions: Match the appropriate description of the following. Refer to the selection of words
on the top and match them to the questionnaires below.
Writetheletterofyouranswerinyouranswersheets.(10minutestimelimit. 10 items each)
A. Operating System
B. Application Programs
C. Time-Sharing Operating System
D. Multi-User Operating System
E. Single-Tasking System
F. Distributed Operating System
G. Embedded Operating System
H. Ken Thompson
I. Mac OSX
J. Linus Torvalds
A.QualificationforaComputerHardwareServicingPersonnel
1.Anyonecandoaninstallationaslongasheknowshowto do it.
3.ComputerTechniciansneednottohaveastrongoral communication
skill.
4.Companiesprefercandidateswithpreviouspcrepair experience,
branded computer.
IV. ModifiedTRUEORFALSE
Directions: Write TRUE if the statement is TRUE. If the statement is FALSE
changetheunderlinedwordandwritethecorrectanswer.Writeyouranswers in your answer
sheets.(10 minutes time limit. 15 items each. Wrong spelling wrong)
A.ComputerDevices andPeripherals
1. A computer is an electronic machine, operating under the control
ofinstructionsstoredinitsownmemory,thatcanbeprogrammed
V. COMPLETION
Complete the sentence by giving the right answer in the blanks. Write your
answerinyouanswersheets.(10minutestimelimit.10itemseach.Wrong spelling wrong)
A.ToolsandEquipment
1. encloseorprotecttheeyeareainordertopreventparticulates, infectious fluids,
or chemicals is called .
2. Anelectronicmeasuringinstrumentthatcombinesseveral measurement
functions in one unit is called .
3. Ahandtoolusedtoholdobjectsfirmly,forbending,orphysicalcompressionis
called .
4. A tool for driving screwsand often rotating other
machineelementswiththematingdrivesystem is called .
5. Atoolforsolderingmetalsusingtin-basedsoldertoachievea highly conductive
contactis called .
7. B
8. A
9. A
10. C
II. MATCHINGTYPE
A.
1. B
2. A
3. D
4. J
5. I
6. H
7. G
8. F
9. E
10. C
A.
1. PROTECTIVEEYEWEAR
2. MULTI-METERORMULTI-TESTERORVOMMETER
3. PLIER
4. SCREWDRIVER
5. SOLDERINGGUNORIRON
6. DESOLDERINGTOOLS
7. FLASHLIGHT
8. TWEEZERS
9. GLOVE
10. PRINTER