DEPARTMENT OF BUSINESS ADMINISTRATION (BBA)

17UBM4A4-MANAGEMENT INFORMATION SYSTEMS (MIS) – K1 Questions

Multiple Choice Questions
UNIT-I

1. Management information systems (MIS)

1. create and share documents that support day-today office activities
2. process business transactions (e.g., time cards, payments, orders, etc.)
3. capture and reproduce the knowledge of an expert problem solver
4. use the transaction data to produce information needed by managers to run the
business
2 The term used to describe those people whose jobs involve sponsoring and funding the project
to develop, operate, and maintain the information system is
1. information worker
2. internal system user
3. systems owner
4. external system user
3 The person who ensures that systems are developed on time, within budget, and with
acceptable quality is a
1. systems designer
2. project manager
3. systems owner
4. external system user
4 Which one of the following is not a business driver for an information system?
1. business process redesign
2. knowledge asset management
3. proliferation of networks and the Internet
4. security and privacy
5 A task of developing a technical blueprint and specifications for a solution that fulfills the
business requirements is undertaken in the following phase of the system development
process
1. system initiation
 2. system implementation
3. system analysis
4. system design
6 If a university sets up a web-based information system that faculty could access to record
student grades and to advise students, that would be an example of a/an
1. CRM
2. intranet
3. ERP
4. extranet
7 Which of the following is not a technology driver for an information system?
1. enterprise applications
2. object technologies
3. Knowledge asset management
4. collaborative technologies
8 Which of the following is a deliverable of the system implementation phase in a formal
system development process?
1. Technical hardware and software solution for the business problem
2. business problem statement
3. statement of the system users’ business requirements
4. technical blueprint and specifications for a solution that fulfills the business requirements
9 An information system that supports the planning and assessment needs of executive
management is
1. DSS
2. TPS
3. ERP
4. None of the above
10 Decision makers who are concerned with tactical (short-term) operational problems and
decision making are

1.middle managers
2.executive managers
3.supervisors
4.mobile managers
11 The application of information to scan an organisation’s environment is:
1. external communication.
2. information overload.
3. sensing.
4. internal communication.
12When a bank uses information to launch a personalised credit card product this:
1. manages risks.
2. creates a new opportunity.
3. adds value.
4. reduces costs.

13 When a bank uses business performance management software to monitor its performance in
differences regions this:
1. reduces costs.
2. manages risks.
3. adds value.
4. creates a new opportunity.
14 When a bank offers web self-service for customers to answer their questions, the primary
outcome is:
1. adds value.
2. manages risks.
3. reduces costs.
4. creates a new opportunity.

15 The general transformation cycle for information is:

1. information to data to knowledge.
2. knowledge to data to information.
3. data to knowledge to information.
 4. data to information to knowledge.
16 The most important attribute of information quality that a manager requires is:
1. relevance.
2. media.
3. presentation.
4. timeliness.
.
17 To improve the erformance of a business process, which of the following is most relevant?
1. Input.
2. Processing.
3. All of the above.
4. Control and feedback
18 Monitoring the legal constraints which a company operates under requires review of:
1. a company’s customers.
2. a company’s outputs.
3. a company’s macro-environment.
4. a company’s micro-environment.
.
19 The majority of publically available Internet information sources are:
1. created in XML.
2. structured information.
3. normal information.
4. unstructured information.
20 Records management:
1. is a discipline limited to digitised paper documents.
2. is a discipline limited to library books.
3. is a discipline limited to paper documents.
4. none of the above.

UNIT-II

21 Which of the following should be represented on an information flow diagram?

 1. Entity
2. Source
3. Process
4. Attribute

22 A web blueprint depicts:

1. the layout of an individual web page
2. the layout of the home page
3. the layout of an index page
4. the layout of a website
23 UML depicts information systems as a collection of:
1. Entities
2. Processes
3. Data
4. Objects
24 Which of the following statements describes a taxonomy?
1. A browsable hierarchy
2. A list of equivalent terms
3. A complex controlled vocabulary showing relationships
25 Which of the following statements about XML schemas is incorrect?
1. Schemas can specify integer values
2. Schemas are defined by XSD tag
3. All XML documents must have a schema
4. Schemas provide data oriented data types

26 Which of the following relates to enterprise interoperability?

1. DFD
2. Information flow diagram
3. XML
4. Entity relationship diagram
27 Which of the following is not a type of navigation system for a web site?
1. National
 2. Contextual
3. Local
4. Regional
28 What should not be part of an acceptable use policy?
1. Allowable use of systems
2. Legal obligations
3. Encryption policies
4. User responsibilities
29 Use-case analysis focuses upon:

1. data
2. Objects
3. Entities
4. Actors
30 Which of the following is part of a static view of information?
1. Logical data model
2. Meta data
3. Data flow model
4. Information process model
31Contemporary Information Systems are interfacing with customers and suppliers using :
1. BPR
2. CRM
3. SCM
4. Both B and C
32 Information systems that support the business functions that reach out to suppliers are known
as:
1. back office information systems
2. decision support systems
3. expert information systems
4. front office information systems
33 Which of the following is not a class of information system applications?
1. database management system
 2. decision support system
3. expert system
4. management information system
5. office automation system
34 Who are the people that actually use the system to perform or support the work to be
completed?
1. system analysts
2. system designers
3. system owners
4. none of the above
35 Which is not a typical business function?
1. Sales
2. Service
3. Manufacturing
4. Benefits and Compensation
36 The flow of transactions through business processes to ensure appropriate checks and
approvals are implemented is called:
1. procedures
2. work flow
3. process flow
4. process requirements
37 Language-based, machine-readable representations of what a software process is supposed to
do, or how a software process is supposed to accomplish its task is known as:
1. prototyping
2. software specifications
3. application programs
4. human engineering
5. none of the above
38 A specification of how the user moves from window to window, interacting with the
application programs to perform useful work is called:
1. interface specifications
2. software specifications
 3. user dialog
4. prototyping specifications
39 Examples of keyless interfaces include:
1. bar coding, OCR, pen, and voice recognition
2. mouse, OCR, pen, and voice recognition
3. keyboard, OCR, pen, and voice recognition
4. all of the above
40 Open database connectivity (OBDC) tools are an example of:
1. layerware
2. tool kit
3. interfaceware
4. middleware

UNIT-III

41 The first CMM level at which measurable goals for quality and productivity are established is
1. Level 1
2. Level 2
3. Level 3
4. Level 4
42 Project Management ensures that
1. project’s risk is assessed
2. project’s feasibility is assessed
3. system is developed at minimum cost
4. both A and B
43 The deliverable of the problem analysis phase is
1. system improvement objectives
2. problem statement
3. statement of constraints
4. statement of work
44 Which one is NOT a category of problems represented by the PIECES framework?
1. control
2. efficiency
3. service
4. technology
45 Which one is NOT a phase of the systems development life cycle?
1. problem analysis
2. scope definition
3. requirements analysis
4. post-implementation review
46 A cross life-cycle activity of system development is
1. object modeling
2. prototyping
3. fact-finding
4. data modeling
47 An ongoing activity of systems support is
1. assisting users
2. adapting the system to new requirements
3. recovering the system
4. all of the above
48 Rapid Application Development (RAD) strategy includes all of the following, except
1. actively involves system users in the analysis, design, and construction activities
2. uses waterfall development approach to evolve system concept
3. organizes systems development into a series of focused, intense workshops
4. reduces the amount of time that passes before the users begin to see a working
system
49.accelerates the requirements analysis and design phases 49 Request for quotation (RFQ)
is

1. a document that compares business and technical requirements of a commercial

application package against the capabilities and features of a specific commercial
application package
 2. a document that communicates business, technical, and support requirements for an
application software package to vendors that wish to compete for the sale of that
application package and services
3. a document that communicates business, technical, and support requirements for an
application software package to a single vendor that has been determined as being
able to supply that application package and service
4. a contract with management and the user community to develop or enhance an
information system
5. none of the above
50 Which of the following phases is unique to the commercial application package
implementation strategy as opposed to the rapid application development strategy
1. problem analysis
2. construction and testing
3. scope definition
4. business process design
51 A model-driven analysis approach that focuses on the structure of stored data in a system
rather than on processes is
1. structured analysis
2. information engineering
3. rapid architected analysis
4. object-oriented analysis
52 All of the following are phases of systems analysis, except
1. decision analysis phase
2. requirements analysis phase
3. design analysis phase
4. problem analysis phase
53 Which of the following analysis techniques derive system models from existing system or
discovery prototypes?
1. rapid architected analysis
2. object-oriented analysis
3. data modeling
4. discovery prototyping
54 Prototypes are used in
1. model-driven analysis
2. object-oriented analysis
3. traditional approaches
4. accelerated systems analysis
55 Which of the following is NOT a feasibility analysis criterion?
1. technical feasibility
2. schedule feasibility
3. operational feasibility
4. resource feasibility
56 Which of the following phases identifies and expresses requirements, prioritizes
requirements, updates project plan, and communications the requirements statement?
1. logical design phase
2. decisions analysis phase
3. problem analysis phase
4. none of the above
57 The tasks of defining acceptance tests, structuring functional requirements, and validating
functional requirements are performed in which one of the phases?
1. problem analysis phase
2. decision analysis phase
3. systems analysis phase
4. logical design phase
58 The task of establishing system improvement objectives is performed in which phase of
systems analysis?
1. problem analysis phase
2. logical design phase
3. scope definition phase
4. physical design phase
59 The task of identifying and expressing system requirements is performed in which phase of
systems analysis?
 1. problem analysis phase
2. logical design phase
3. scope definition phase
4. requirements analysis phase
60 Cause-and-effect analysis is performed in the following phase of systems analysis
1. scope definition phase
2. logical design phase
3. requirements analysis phase
4. physical design phase
5. problem analysis phase

UNIT-IV

61 A property or quality the system must have is called a:

1. scope
2. functional requirement
3. preliminary requirement
4. nonfunctional requirement
62 The process of requirements discovery consists of the following activities, except
1. requirements management
2. sampling of existing documentation, forms and files
3. requirements discovery
4. problem discovery and analysis
5. documenting and analyzing requirements
63 Which one is NOT a common fact-finding technique?
1. prototyping
2. interviews
3. research and site visits
4. reverse engineering
64 A fact-finding technique that involves a large number of observations taken at random
intervals is called:
1. randomization
2. stratification
3. people sampling
 4. work sampling
65 Which one of the following fact-finding techniques is an inexpensive means of gathering data
from a large number of individuals?
1. observations
2. work sampling
3. interviews
4. none of the above
66 Randomly sampling ten invoices based on a given sample size would be an example of
1. stratification
2. closed-ended sampling
3. observation
4. none of the above
67 All of the following are examples of requirements problems, except
1. missing requirements
2. overlapping requirements
3. costly requirements
4. conflicting requirements
68 Which of the following types of questions should not be asked on an interview?
1. closed-ended questions
2. biased questions
3. open-ended questions
4. both (b) and (d)
69 Which of the following is an advantage of discovery prototyping?
1. serves as a training mechanism for users
2. allows users and developers to experiment with the software and develop an
understanding of how the system might work
3. aids in building system test plans and scenarios
4. all of the above
70 Which of the following is NOT a guideline for successfully conducting a Joint Requirements
Planning (JRP) session?
1. stay on schedule
2. allow for ample breaks
3. encourage user and management participation
4. brainstorm technical alternatives to problems identified in a JRP session
71 The person generally responsible for the program design strategy, standards, and construction
is called a(n):
1. program librarian
2. backup chief programmer
3. network designer
4. chief programmer
72 Which one of the tests is performed on a subset of a program?
1. subset test
2. unit test
3. stub test
4. program test
73 Which of the following is the last phase of the Systems Construction phase?
1. build and test databases
2. write and test new programs
3. prepare conversion plan
4. build and test networks
74 Which installation strategy is a variation on the abrupt and parallel conversion?
1. location conversion
2. staged conversion
3. partial conversion
4. hierarchical conversion
75 Which of the following is(are) the task(s) of the Systems Conversion phase?
1. prepare conversion plan
2. train users
 3. convert to new system
4. build and test networks
76 Which of the tests is a final system test performed by end users using real data over an
extended period of time?
1. final test
2. complete test
3. systems acceptance test
4. parallel test
77 Which of the following is(are) the primary inputs into the task of writing and testing new
programs?
1. programming plan
2. database structure
3. test data
4. both (a) and (c)
78 Which of the following is the first phase of the Systems Implementation phase?
1. conduct system test
2. build and test networks
3. prepare conversion plan
4. build and test databases
79 Which of the following is(are) the deliverables of the Systems Implementation phase?
1. training materials
2. functional system
3. physical design specification
4. operational system
80 Which of the following is(are) the inputs to the Systems Construction phase?
1. design prototypes
2. redesigned business processes
3. physical design specifications
4. all of the above

UNIT-V
81 Which of the following is(are) an input process method(s)?
1. smart card
2. biometric
3. optical mark
4. all of the above
82 A form used to record data about a transaction is a(n)
1. batch document
2. source document
3. on-line document
4. data entry document
83 Combination checks:

1. determine data entry errors on primary keys

2. ensure that the correct type of data is input
3. determine whether a known relationship between two fields is valid
4. determine whether all required fields of the input have actually been entered
84 Which of the following is NOT an advanced input control?
1. radio button
2. slider edit calendar
3. spin box
4. both (a) and (c)
85 If you need a student to select from a list of eighty courses of the university’s on-line
catalogue, your best choice for a GUI control would be:
1. check box
2. radio buttons
3. drop-down list
4. combination box
86 If you need to collect employee status information (e.g., full-time vs. part-time) on a
computer screen, your best choice for a GUI control would be:
1. drop-down list
2. masked edit control
 3. radio buttons
4. spin box
87 Remote batch processing has the following characteristic(s):
1. Data is entered online.
2. Data is collected in batches.
3. Data is processed at a later time.
4. both (a) and (b) and (c)
88 Optical character recognition:
1. is less prevalent than optical mark recognition
2. is used on forms for subjective-based questions on exams
3. requires the user to carefully handwrite input data on a business form
4. both (a) and (c)

89 Which of the following advanced input controls provides a nonnumeric means of selecting a
value?
1. ellipsis control
2. Internet hyperlink
3. check list box
4. slider edit calendar
90 In cases where the data item has a large number of predefine values and screen space is tight,
the following GUI control should be used for an input:
1. combination box
2. drop-down list
3. list box
4. ellipsis control
91 Which of the following reports presents information with little or no filtering or restrictions?
1. non-filtered

2. summary
3. external
 4. none of the above
92 A list of the names of all customers who purchased only one product within a six-month
period would be an example of a(n):
1. detailed report
2. summary report
3. exception report
4. external report
93 A listing of the names and addresses of all the employees for an organization would be an
example of a(n):
1. detailed report
2. summary report
3. external report
4. exception report
94 The most common medium for computer outputs is:
1. screen
2. paper
3. e-mail
4. microfilm
5. none of the above
95 Which of the following reports categorizes information for managers who are not interested
to wade through the details?
1. external
2. detailed
3. exception
4. none of the above
96 A turnaround output is an example of
1. internal output
2. external output
3. summary output
4. exception output
97 A count of the number of students who earned A, B, C, D, and F grades in a given
course would be an example of a(n):
1. external report
2. summary report
3. detailed report
4. exception report
98 Which kind of chart is useful for comparing series or categories of data, each in its own
bar?
1. line chart
2. pie chart
3. scatter char
4. bar chart
99 Which of the following is NOT a general principle for output design?
1. The distribution of (or access to) computer outputs must be sufficient to assist all
relevant users.
2. The computer outputs should be designed with automated tools.
3. The computer outputs must be acceptable to the system users.
4. Computer outputs should be simple to read and interpret.
100 Which of the following is(are) the step(s) in the output design process?
1. specify physical output requirements
2. identify system outputs and review logical requirements
3. design, validate, and test outputs
4. all of the above
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 MANAGEMENT INFORMATION SYSTEM
K2 QUESTIONS
UNIT-I

1. Explain MIS.

2. What the Challenges Management Information System faces at each level.

3. What are the Characteristics of MIS?

4. Explain Information System (IS)

5. What are the components and resources of IS?

6. Explain the System View of Business and what is the role of IS in Business?

7. Explain the complete process of MIS at every stages of Organization.

8. Explain the process of Management with their information needs.

9. What are the Development Stages of MIS within Organization?

10. What do you mean by planning? Explain its types.

UNIT-II

11. Explain Planning and Implementation process of MIS in detail.

12. How can we provide controlling to MIS?

13. Explain System Approach of MIS in Planning, Organizing and Controlling.

14. What do you mean by manual information system?.

15. Differentiate between Application Software and system software.

16. Define Telecommunication Modem with its working.

17. What is the difference between Manual and Computer based Information System.

18. What are the components of Computer Systems?

19. What is Flow-Chart? What are the advantages of using flow chart?

20. Explain the representation of Flowchart.

21. Draw the flow chat to generate prime number and even and odd number.

22. Explain the conversion process of manual to computer based systems software.
UNIT-III

23. Define system

24. Expand DSS
25. What is the use of pay-off matrix in MIS?
26.What is meant by an Information Processing Control?
27. what is meant by Hashed File Organisation?
28.what is the other name for Serial access?
29.What are the types of operations in the organization?
30. What you mean by file? Give example
31.Expand DSS and ElS
32.List out the various types in file organization
UNIT-IV

33.What is management activity? Management activities?

34.Descrie the major roles of information system.
35.What are the steps involved in implementation of MIS?
36.What is MIS? Explain the types of information system
38.sub-system of MIS
39. Distinguish between data and information.
40.What is Expert System?
41.What is Decision Support System?
42. Distinguish between structured and unstructured decisions.
43.What do you mean by Data Mining?

44 . What do you mean by decision making?

45.Define DSS. What are its uses?

46.Briefly explain the complete process of decision making.

47. Explain Decision Support System (DSS) with its process and Characteristics.

48.What are the Components of Decision Support System (DSS)?

 49.How Decision Support System (DSS) helps in taking right decision? Explain with example

UNIT-V

50.What is design documentation?

51.Define Data Warehouse.

52.Explain the term ERP.

53.What is DFD?

54.Explain SQL.

55. Define MIS. Discuss its nature and significance.

56.Discuss in detail the Management Support System.
57.What is DBMS? What are its merits and demerits?
58.Explain the Simon’s Model of decision making.
59.Discuss in detail the software development models.

60.What is system design? Explain the methods of system design.

61. What do you mean by system design?

59.Describe security and control issues in MIS.

62.What is meant by conceptual design of MIS?

63.Discuss various steps involved in the conceptual design of a

system

64.What objectives guide the design of output and input

specification?
65.Write short note on:

(a). Form design (b). I/O design

66.Explain Database and database management with examples.

67.What are the advantages of using data management system?

 DEPARTMENT OF BUSINESS ADMINISTRATION

17UBM4A4-MANAGEMENT INFORMATION SYSTEM

SECTION-B

UNIT-I

1. What is MIS? Discuss in detail?

2. Discuss the objectives and characteristics of MIS.
3. What are the different types of Information?
4. Explain the level of business activity with reference to information required
5. Explain different Characteristics of Information
6. Explain the different Elements of a System .
7. What is system .What are its charateristics.
8. Explain "Physical or abstract systems" and "Open or Closed Systems"
9. Explain different phases of system development life cycle.

UNIT-II

10. Explain MIS with its Organizational Structure in detail.

11. What the Challenges Management Information System faces at each level.
12. What are the Characteristics of MIS? And what are the purposes and uses of it?
13. Explain Information System (IS) with Diagram and Example.
14. What are the components and resources of IS?
15. Explain the System View of Business and what is the role of IS in Business?
16. Explain the complete process of MIS at every stages of Organization.
17. Explain the process of Management with their information needs.
18. What are the Development Stages of MIS within Organization?
19. Discuss merits and demerits of developing MIS in the organization.
20. What do you mean by planning? Explain its types.

UNIT-III

21. Explain Planning and Implementation process of MIS in detail.

22. How can we provide controlling to MIS?
23. Explain System Approach of MIS in Planning, Organizing and Controlling.
24. What do you mean by manual information system? Explain with example.
25. Differentiate between Application Software and system software.
26. Define Telecommunication Modem with its working.
27. What is the difference between Manual and Computer based Information System.
28. What are the components of Computer Systems?
29. What is Flow-Chart? What are the advantages of using flow chart?
30. Explain the representation of Flowchart.

UNIT-IV

31. Draw the flow chat to generate prime number and even and odd number.
32. Explain the conversion process of manual to computer based systems software.
33. What do you mean by decision making?
34. Define DSS. What are its uses?
35. Briefly explain the complete process of decision making.
36. Explain Decision Support System (DSS) with its process and Characteristics.
37. What are the Components of Decision Support System (DSS)?
38. How Decision Support System (DSS) helps in taking right decision? Explain with
example
39. What do you mean by system design?
40. Describe security and control issues in MIS.
41. What is meant by conceptual design of MIS?

UNIT-V

42. Discuss various steps involved in the conceptual design of a system

43. 5 .What objectives guide the design of output and input specification?
44. Write short note on:(a). Form design (b). I/O design
45. Explain Database and database management with examples.
46. What are the advantages of using data management system

47. Explain different types of information system

48. Explain SDLC.
49. Explain the information technology infrastructure.
50. Explain data mining.
 DEPARTMENT OF BUSINESS ADMINISTRATION

17UBM4A4-MANAGEMENT INFORMATION SYSTEM

SECTION-C
UNIT-I
1. What is MIS? Explain the types of information system
2. Describe the major roles of information system.
3. What is management activity? Explain the various functions involved in hierocracy of
4. Management activities?
5. What are the steps involved in implementation of MIS?

UNIT-II

6. Write down the various methods of organizing stored data

7. List out the various storage devices which is helpful for organization
8. Write down the various methods of data and its concepts
9. Explain different MSS models.
10. Explain knowledge based DSS .

UNIT-III

11. Explain the applications of advanced artificial intelligence.

12. Explain the impact of management support system.
13. Show the information system and organization resources which is mainly helpful for
business end-users.

14. Describe the processing functions which mainly support operating elements of MIS

15. What are the various system approach involved to problem solving in information
System?

UNIT-IV

16. What is database organization? Explain the types

17. Explain the types of file organization

18. What are storage device and its types? Mention the physical storage device.

19. . Write down the various steps involved in sub-system of MIS

20. What are the method of organizing stored data?

UNIT-V

21. What is storage? Show its types

22. Explain the major application in support system for decision making

23. What is decision making? Mention the concept of decision making

24. Explain the Process of implementation of information system

25. Define system? Write down the various steps of subsystem

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