Wiztransact DRC STRUCTURE
Wiztransact DRC STRUCTURE
Headco
Role Employment
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The business has outsourced the development and maintenance of the digital platform. This
includes software developers, IT specialists, and data analysts. These individuals are responsible
for ensuring that the platform is user-friendly, secure, and efficient. They are also tasked with
continuously improving the platform based on user feedback and market trends. These tasks are
solely managed by our partner.
Additionally, the business has employed a customer service representative. This individual is
responsible for assisting customers with any issues or queries they may have regarding the
service. The representative is also be tasked with promoting the service and attracting new
customers. The business believes that excellent customer service is key to retaining customers and
promoting growth.
The business also invesst in the continuous training and development of its staff. This ensures that
they remain up-to-date with the latest trends and developments in the digital finance sector. The
business believes that a well-trained and knowledgeable staff is key to providing a high-quality
service to its customers.
Organization Structure
Premises
Wiztransact DRC is operating from the vibrant and bustling city of Kinshasa, the capital of the
Democratic Republic of Congo. Our headquarters is located in the heart of the city, where we are
easily accessible to our customers and partners. This strategic location allows us to tap into the
dynamic and growing financial sector of the country, and to be at the forefront of the digital
revolution that is transforming the payment industry in the DRC.
Our operations is primarily digital, leveraging the power of technology to provide seamless and
efficient services to our customers. We utilize a robust and secure online platform to facilitate our
digital payments. This enables us to reach a wider customer base, not just in Kinshasa, but across
the entire country. Our digital platform is available 24/7, providing our customers with the
convenience of accessing our services at any time and from anywhere.
While our operations are largely digital, we understand the importance of having a physical
presence. Therefore, our office in Kinshasa serves as a hub where customers can visit for face-to-
face interactions, inquiries, and support. Our team of dedicated and experienced professionals are
always available to provide personalized service to our customers, ensuring that their needs are
met promptly and efficiently.