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Lecture 3

The document outlines a comprehensive strategy for planning and executing social media campaigns, focusing on content creation, audience engagement, and effective use of platforms. It emphasizes best practices for maintaining an updated profile, utilizing visuals, and fostering two-way communication with customers. Additionally, it covers the importance of targeted posts, scheduling, and leveraging Facebook advertising to reach a broader audience.

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cyht
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0% found this document useful (0 votes)
21 views63 pages

Lecture 3

The document outlines a comprehensive strategy for planning and executing social media campaigns, focusing on content creation, audience engagement, and effective use of platforms. It emphasizes best practices for maintaining an updated profile, utilizing visuals, and fostering two-way communication with customers. Additionally, it covers the importance of targeted posts, scheduling, and leveraging Facebook advertising to reach a broader audience.

Uploaded by

cyht
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Lecture 3

Create content,
Foster engagement,
Launch campaign
Plan your social media strategy
Define your social media goal

Decide your target


audience
Plan
your
social
media Decide on your social
Launch Campaign strategy media platform

Foster Engagement Know your competition

Create Content
Best practice

About section. Is all info


kept up-to-date & relevant?

Profile picture & cover


photo. They are small but the
1st visuals visitors see
Images are of high quality
Update cover photo regularly
Include calls to actions
Call-to-Action
Examples
Other CTA buttons
Best practice

Adding Photos & Videos


Organise photos into albums
Add a featured video
Best practice

Integrate Facebook into your


website. Facebook provides
free plugins

Announce Facebook page link


in your other social media
platforms

Include your social media


links on your business card,
email sign off, newsletter
How can a visitor
interact with
Your Post or Page
From Facebook:
Best practice

Avoid promotional phrases

Plan ahead. What is the type


of content to be posted, post
on which social media sites,
who is creating the content
and when to post it?
Content Calendar
Template
1. CoSchedule
2. Content Marketing Institute
3. Convince and Convert
4. Hubspot
5. WebpageFX
Best practice

Post timely content. Is there


any current news, trend or
up-coming
event/holiday/festival that is
relevant to your company and
deserves coverage?

Post timeless content. Do you


have any content that will
always be relevant to
visitors?

Keep your post short, include


Best practice

If you have the same thing to


be posted on multiple social
media sites, tailor the
message for each sites before
posting.

Create platform-exclusive
content regularly. This gives
audience an incentive to follow
and monitor your company in
that social media channel
Make it a 2-way conversation
with your customers!

Ask for feedback

Track your posts and Reply


to all comments

Track the posts people make


on your page and Respond (eg
Like, Comment etc)
Best practice

Target your post . Do you want


a specific group of audience to
see your post?
Gender
Age
Location
Interest
Educational status
Relationship status
Language
Best practice

Schedule your post . You can


pre-schedule it to publish at a
later date. You can also
specify a time that most
visitors are online.
Best practice

Pin your post , if you want to


highlight this specific post.

If your company is running an


event (open house, sales,
concert, book signing etc), use
Facebook event to help connect
to your audience
Best practices

Facebook milestone. A way to


showcase all the important
things that has happened to
your company
When was the company founded?
Opening of a new branch
Anniversary celebration
Launch of a new
product/service etc
Company’s
anniversary

Reached 10
million users
in Brazil

Won 2015 Webby


Award
Best practices

Boost your post. A way for


your post to reach a larger
audience and that audience can
be your existing fans or anyone
on Facebook
Best practice

Facebook ad campaigns
What is your advertising
objective ?
Understand Facebook
Advertising structure
Identify your target audience
Set your budget & schedule
Create your Ad
Examples of Facebook Ads Types
Page Post Engagement. This type of post
drives awareness and engagement of your
message. You can include an image, a link,
video or just text.

Offer Claims. This type of post encourages


people to claim a special discount or
promotion. It has a Get Offer button.
Facebook Ads Types
Page Likes. When people Like your page, it
will show in their list of Likes, and their
friends may also see that they have Like you
through a story in the News Feed.

App Installs. This type of post encourages


people to get your app. It has a Use App
button.

App Engagement. Similar to App Installs. It


has a Get App button
Facebook Advertising Structure

Campaign

Ad Sets Ad Sets

Ads Ads Ads Ads Ads Ads


Your target audience

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