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New Policy

The document outlines the product and policy training for personal loans at IDFC FIRST Bank, detailing the product description, unique selling points, and various loan schemes. It emphasizes a digital journey for customers, competitive pricing, and specific eligibility criteria for different loan amounts. Key policy guidelines for loan approvals and customer profiles are also provided to streamline the application process.

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Rohit kumar
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© © All Rights Reserved
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0% found this document useful (0 votes)
23 views9 pages

New Policy

The document outlines the product and policy training for personal loans at IDFC FIRST Bank, detailing the product description, unique selling points, and various loan schemes. It emphasizes a digital journey for customers, competitive pricing, and specific eligibility criteria for different loan amounts. Key policy guidelines for loan approvals and customer profiles are also provided to streamline the application process.

Uploaded by

Rohit kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Classification: Internal - Vendor Shareable

Product and Policy Training


Personal Loans

Classification: Internal - Vendor Shareable


Table of Contents

1. Product Description

2. Product USPs

3. Product schemes

3
1/20/2025

4. Customer Profile

Login Process/ Important Points


5.
in SOP

Classification: Internal - Vendor Shareable


Product Description
Best in Class Journey
Personal Loan End to end digital journey for seamless
customer experience, with zero physical
documentation

Comprehensive Offering
Loans up to 1 Cr with flexible tenure up to 84
months and income eligibility as low as INR
20K per month

Industry best TAT


Digi-KYC, Digi-verification and Digi-bank
statement enabling fastest disbursal TAT in the
industry
details and description
Competitive Pricing
Balance transfer of existing Personal Loans
and Credit Cards at affordable rates

Classification: Internal - Vendor Shareable


Product USPs (specific to IDFC FIRST Bank)

Wide Range of Corporates


~ 1.7 7 La k hs c o mpa nies l isted f o r
so u rc ing ( 80 0 0 CAT A & Ab o v e)

Pan India Sourcing


550 0 P inc o d e Co v era ge f o r P L
So u rc ing

Paperless Process
D igita l KYC pro cess u sing CKYC +
Rel a xed KYC No rms with KYC
Reima gina tio n
Special Pricing
Spec ia l P ric ing f o r Go v ernment/
B T/ H igh Tic k et Segment

1/20/2025 5

Classification: Internal - Vendor Shareable


Product schemes
PL scorecard
Scorecard based model for instant
approvals with minimal human
intervention for LA 1-15 Lacs.

PL High Ticket PL Top-up


For LA 15 Lacs- 1 Cr with Scheme Specific to Topup loans
stringent policy and more
human intervention

1/20/2025 6

Classification: Internal - Vendor Shareable


Key Policy Guidelines: Pl Scorecard 1 -15 Lacs

Age Norm Income Norm & MUE Tenure Salary Slip


NTH >Rs.20,000 per month 12- 84 Months Salary Slip to be waived where
Min 23 Years in the latest 3 months Perfios is successful. Wherever
Max 60 years or Retirement MUE 40 Lakhs Perfios unsuccessful, UW to check
whichever comes first at Salary Credit in bank statement.
loan maturity

Office CPV Norm Residence CPV Norm Max. no. of existing PL Banking Norms
Not required if official email ID Residence CPV can be waived IDFC FIRST can be the 3rd 1. Latest 3 Months Bank
verification is successful before subject to any of the following lender. Not more than 2 Statement not older than 10
CPA login for all segments OR, condition being satisfied: existing PL. days from CPA login date.
Employment verification Waived for Platinum & Gold 2. Minimum 3 Salary Credits in
through EPFO employment For Silver waiver basis Bureau Bank Statement
check along with latest month Based Norms
salary credit in Bank statement

7
1/20/2025

Classification: Internal - Vendor Shareable


Key Policy Guidelines: High Ticket 15 Lacs To 1 Cr

Age Norm Income Norm & MUE Tenure Income Eligibility


Min 28 years 15- 25 Lacs Segment: 12- 84 Months Eligibility calculations to be based on
Max age of 60 years or CAT SA, A , B: 75K pm Salary Credit in Bank statement.
retirement age whichever is CAT C: 100K pm, MUE 40 lacs Average of 2 salary credits (removing the
later 25 Lacs+ Segment: 125K pm, highest salary credit) out of last 3 salary .
MUE 1 Cr

Target Market Min Resi Stability Work Experience Income Calculation


15- 25 Lacs Segment: Minimum 1 year for rented Minimum 6 months in 1. Pension received by applicant - 100% with
CAT SA, CAT A, CAT B & house current employment pension proof + Pension credit in bank
Cat C Not applicable for self- Total Work Experience of 2. Rental - 50% with Registered Rental
25-50 Lacs+ Segment: CAT owned/parental house 5yrs+ Agreement/Form 26AS (showing previous
SA, CAT A, CAT B year rental income + latest 3months rental
credit in bank statement
3. Incentives 100% if Quarterly or Monthly

1/20/2025 8

Classification: Internal - Vendor Shareable


Thank You!

Classification: Internal - Vendor Shareable

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