PHILHEALTH REALTIME

PhilHealth-accredited e-Payment portal that allows clients to electronically file and

pay their employees’ monthly PhilHealth member premium contributions
 CONTENTS

How to View
How to File Details/Status of
Process Flow PhilHealth Payment PhilHealth
Payment Important
How to Verify/
Reminders
Approve/Release
Page 4 Page 10 PhilHealth Payment Page 24 Have any
Questions?
How to Page 31
Product How to Confirm Transaction
Generate SPA
Overview PhilHealth Payment Page 18 Statuses
Page 32
Page 5
Page 3 Page 13 Page 29
 PRODUCT OVERVIEW
• Allows clients to electronically file and pay
their employees’ monthly PhilHealth member
premium contributions.

• Direct integration with PhilHealth’s

Electronic Premium Reporting System (EPRS)
facility for immediate redirection from filing
of SPA to processing of payment through SBC
DigiBanker.

Save Time Reduce Cost

Efficient process and faster in processing your remittance
turnaround time payments

3
 PROCESS FLOW

1 Files employee contribution

using PhilHealth EPRS website 2 Generate PhilHealth Statement
of Premium Account (SPA)

3 Maker/Funder to confirm the

payment in DigiBanker portal 4 Authorizer approves the transaction
initiated by the Maker/Funder

5 Account will be debited upon

successful authorization 6 Payment will be posted to
within a week (handled by the
government agency)
4
Generate SPA
(Statement of
Premium Accounts)

5
 How to Generate SPA in Philhealth EPRS

SPA Generation is done in PhilHealth EPRS website thru https://eprs01.philhealth.gov.ph/

1. Login to your Employer Profile page.

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 How to Generate SPA in Philhealth EPRS

2. Go to “REMITTANCE MANAGEMENT” tab. Check if the Applicable Month is correct.

3. To edit the applicable month, click the EDIT button (pencil icon). Click SUBMIT to effect the
changes, or else click RESET button.

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 How to Generate SPA in Philhealth EPRS

4. Go to “PAYMENT MANAGEMENT” tab. Click the button then select “GENERATE SPA”.

8
 How to Generate SPA in Philhealth EPRS

5. Click SUBMIT to generate SPA.

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FILE PHILHEALTH
PAYMENT

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 How to File PhilHealth Payment

File PhilHealth Payment allows you to proceed the payment for confirmation through Security
Bank DigiBanker portal

1. Once SPA has been filed, click “Payment Management” tab on the left side panel
then click Payment Posting. Click the button beside the SPA date.

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 How to File PhilHealth Payment

2. Select ONLINE PAYMENT as the Payment Option then click the Security Bank logo. You will be
redirected to the DigiBanker login page.

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CONFIRM
PHILHEALTH
PAYMENT

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 How to Confirm a PhilHealth Payment

Go to https://digibanker.securitybank.com/

1. Login as MAKER or FUNDER

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 How to Confirm a PhilHealth Payment

2. On your navigation menu, Go to “eGovernment Payments” tab then click “PhilHealth

Payment”.

3. Select “View Pending items for confirmation”.

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 How to Confirm a PhilHealth Payment

4. Select the SPA for confirmation by clicking the number in the “ITEM” column.

5. Details of the transaction will be displayed. You may confirm EPRS Items for applicable
month of current month and all previous months.

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 How to Confirm a PhilHealth Payment

6. Select the Account Number where the transaction

will be debited on the drop-down menu.

7. Select the Payment Date.

NOTE:
• For post-dated payments, payment date selection should
only be until the last date of the current month.

• All unapproved payments shall expire on the first day of the

following month.

8. Click SUBMIT.

9. An acknowledgement message will be displayed for your transaction. The transaction will
processed or pending for approval depending on your company’s workflow setup.

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VERIFY/APPROVE/
RELEASE
PHILHEALTH
PAYMENT

18
 How to Approve a Philhealth Payment

Go to https://digibanker.securitybank.com/

1. Login as AUTHORIZER or FUNDER

19
 How to Approve a Philhealth Payment

2. On your navigation menu, Go to “eGovernment Payments” tab then click “PhilHealth

Payment”.

3. Select “View/Approve Pending PhilHealth Payment”.

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 How to Approve a Philhealth Payment

4. Select the Account Number from the list.

5. Click “Submit” to show the pending transaction/s.

21
 How to Approve a Philhealth Payment

6. Select the transaction to be approved by ticking the checkbox beside the transaction.
NOTE:
• All unapproved payments shall expire on the first day of the following month.

7. Click APPROVE.

8. To Reject the transaction, enter reason for Disapproval then click Disapprove/Cancel.
NOTE:
• Upon rejection of the payment, the SPA will be locked for editing/proceeding for
payment and can be reprocessed after 24 to 48 hours

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 How to Approve a Philhealth Payment

9. A Confirmation modal will be displayed. Click OK to proceed.

10. The transaction/s will be processed or routed depending on your company’s workflow
setup.

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VIEW
DETAILS/STATUS
OF PHILHEALTH
PAYMENT

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 How to View the Details/Status of PhilHealth Payment

View Details/Status of PhilHealth Payment allows you to view details and status of PhilHealth transactions.

1. Login as MAKER / AUTHORIZER / FUNDER

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 How to View the Details/Status of PhilHealth Payment

2. On your navigation menu, Go to “eGovernment Payments” tab then click “PhilHealth

Payment”.

3. Select “View Details/Status of PhilHealth Payment”.

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 How to View the Details/Status of PhilHealth Payment

4. To view a transaction, use the Search Filter by entering one or more details then Click SUBMIT.

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 How to View the Details/Status of PhilHealth Payment

5. A list of PhilHealth transactions will be displayed. Client may check/view the status of
the transaction in this page.

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TRANSACTION
STATUSES

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 Statuses of PhilHealth Payment

• For Confirmation – transaction is pending for confirmation of the assigned maker/funder user.

• For Verification – transaction is pending for verification by the assigned verifier user

• For Approval – transaction not yet approved by the assigned authorizer

• For Philhealth processing – transaction successful. Check SBC funding account to confirm debit.

• Rejected – transaction unsuccessful. Check SBC account to validate if debited or not. Once
confirmed not debited, repeat confirmation of payment using the same SPA.

• Cancelled – transaction was rejected by next level authorizer. Check transaction audit trail for
more information.

• Expired - transaction is not approved within the selected payment date

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 IMPORTANT REMINDERS
✓ DigiBanker is accessible from 9:00 am to 9:00 pm only

✓ Ensure that account is sufficiently funded to avoid

unprocessed transactions.

✓ Always verify that the transaction status is

successful/posted with a corresponding debit.

✓ SBC only send the fund to the government agency;

posting of transactions is handled by them.

✓ Estimated posting time span of PhilHealth online

remittance is 1 week from the date of payment.

✓ It is recommended to settle your payment before your

deadline to avoid congestion in the system’s processing,
and to allow room for resolution in case any issues are
encountered

✓ PhilHealth Payment Deadline

PEN ending in 0 to 4 - 11th to 15th of the month
PEN ending in 5 to 9 - 16th to 20th of the month
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 We have beefed-up our Helpdesk team dedicated to answer your queries

Dedicated Helpdesk What this means for you

Call (02) 8887-9188

Press 1 to agree to the Data Privacy

Notice then option 4 then press 2
should you wish to speak to a
DigiBanker Specialist

You now have You will wait Your concerns

one dedicated less on hotline will be
Email the DigiBanker attended to
Helpdesk queues
Helpdesk faster
number
[email protected]

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