Department of Education
National Capital Region
Schools Division Office-Manila
CAYETANO ARELLANO HIGH SCHOOL
T. Alonzo St., Sta. Cruz, Manila
SENIOR HIGH SCHOOL
ACCOUNTANCY, BUSINESS, AND MANAGEMENT
WORK IMMERSION
JOURNAL
Submitted by:
Cassandra Mae S. Gudio
12 – ABM (A)
Submitted to:
GEM M. JUZ
Adviser
RAIZONELL A. MANGUILLIN
Work Immersion Coordinator
S.Y. 2022 – 2023
1
Cassandra Mae S. Gudio
12 – ABM (A)
Mrs. Gem M. Juz
2
TABLE OF CONTENTS
Title: Page No.
Curriculum Vitae. . . . . . . . . . . . . . . . . . . 3-4
Intent Letter. . . . . . . . . . . . . . . . . . . . . 5
Narrative Report. . . . . . . . . . . . . . . . . . .. 6
Daily Journal 1. . . . . . . . . . . . . . . . . 7
Daily Journal 2. . . . . . . . . . . . . . . . . . . 8
Daily Journal 3. . . . . . . . . .. . . . . . . . . . 9
Daily Journal 4. . . . . . . . . . . . . . . . . . . 10
Daily Journal 5. . . . . . . . . . . . . . . . . . 11
Daily Journal 6. . . . . . . . . . . . . . . . . . . . 12
Daily Journal 7. . . . . . . . . . . . . . . . . . . . 13
Daily Journal 8. . . . . . . . . . . . . . . . . . . . 14
Daily Journal 9. . . . . . . . . . . . . . . . . . . . 15
Daily Journal 10. . . . . . . . . . . . . . . . . . . 16
Daily Journal 11. . . . . . . . . . . . . . . . . . . 17
Daily Journal 12. . . . . . . . . . . . . . . . . . . 18
Daily Journal 13. . . . . . . . . . . . . . . . . . . 19
Daily Journal 14. . . . . . . . . . . . . . . . . . . 20
Daily Journal 15. . . . . . . . . . . . . . . . . . . 21
Distribution of Work Immersion Certificate. . . . . . 22
My Photo Documentation. . . . . . . .. . . . . . . . . 23 – 29
My Reflection Sheet. . . . . . . . . . . . . . . . . . 30
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CASSANDRA MAE S. GUDIO
1222 A Tambunting Street, Manila
CP # 0992-380-9971
[email protected]
OBJECTIVES
To obtain a position as Human Resource Staff with Topserve Service Solutions
Inc, allowing to utilize my education and internship experience while gaining
valuable work experience in a team-oriented environment.
To gain more knowledge and to enhance my competency level when it comes to
working.
To acquire new skills that will help me to develop my communication skills and
interpersonal kill through the help of this company’s experts and workers.
KEY SKILLS
Good in communicating
Comprehension
Time Management
EDUCATIONAL BACKROUND
Cayetano Arellano High School
Grade 11 to 12
Accountancy, Business, Management (ABM)
Sta.Cruz, Manila
Manuel L. Quezon High School
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Grade 8 to 10
Sta.Cruz, Manila
Felipe G. Calderon Elementary to High School
Grade 1 to 7
Sta.Cruz, Manila
ACHIEVEMENTS
Grade 10 with Honors
Grade 11 with Honors
Grade 12 with Honors
PERSONAL BACKROUND
Birthday : October 18, 2005
Birthplace : Manila, Philippines
Age : 17 Years Old
Sex : Female
Religion : The Church Of Jesus Christ Of Latter Day Saints
Weight : 57 kilogram
Height : 5’2
Nationality : Filipino
CHARACTER REFERENCE
Mrs. Gem M. Juz
Teacher I
0995-6239555
Mr. Robert F.Nuqui
Teacher II
0920-7256988
Mrs. Raizonell A. Manguilin
Master Teacher / Officer in Charge
0977-0474278
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May 20, 2023
Mrs. Kristine Dela Peña
Admin
Human Resources Department
Topserve Service Solutions Inc.
A&N Building, Kamagong, Makati, Metro Manila
Dear Mr. Montefalco:
This is to express my interest to apply as a Human Resources Staff in your well-known
Topserve Service Solutions Incorporation company posted in the Philippine Star Hotel
May 15, 2023
I am a Senior High School, Accounting, Business, and Management, graduate from
Cayetano Arellano High School, Sta.Cruz, Manila, during my stay in high school, I was
very active in participating different activities and I joined several competitions related to
my track. Additionally, I have been as Supreme Student Governments officer for a year
and during this period I learned how to serve and protect the welfare of the studentry.
More so, I am very determined and willing to work under pressure and flexible at the
same time.
I am very much willing to come for an interview anytime at your own convenience.
Please do not hesitate to call my cellphone # 0992-380-9971 or
[email protected]
Thank you very much and God Bless.
Respectfully yours,
CASSANDRA MAE S. GUDIO
Applicant
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NARRATIVE REPORT
This Narrative Report provides an overview of my Work Immersion experience, which took
place from May 24, 2023 to June 02, 2023. This Work Immersion Program aimed to provide
students with a real-world understanding of the professional environment and to enhance our
knowledge and skills in our chosen field. During this period, I was assigned to Topserve Service
Solutions Incorporation or (TSSI) where I worked in the Human Resources Department as an
intern, Topserve Service Solutions Incorporation is a well-established organization here in our
country and known for its Service Provider in any place. They have been operating for almost
28 years and have a strong reputation for excellence when it comes to service providing. The
company’s mission is to create a dedicated professional workforce to cater to business partner’s
requirements and to provide the highest level of customer satisfaction.
I was able to gain practical knowledge during my days in the actual immersion program in
Topserve and apply what I’ve learned inside the classroom in a professional setting. And during
my work immersion, I was assigned to the Human Resources Department which gave me a
firsthand understanding of the industry and its operation. I had the opportunity to observe
professionals in my field of interest, closely witnessing their daily tasks, problem – solving
strategies, and decision – making process. This exposure helped me understand the practical
application of theories learned in the classroom.
As my immersion progressed, I was entrusted with more hands-on tasks that is relevant to my
field and I actively participated in sorting out some files in the stockroom, allowing me to
contribute to the team’s goals and objectives. This hands-on experience really enhanced my
technical skills and problem-solving abilities. Initially, adjusting to the new work environment and
company culture was challenging. However, through observation, active participation, and
seeking guidance from mentors, I quickly assimilated into the organization’s dynamics.
My Work Immersion at TSSI has been invaluable in terms of professional growth, industry
exposure, and personal development. It provided me with practical insights in to my chosen field
and allowed me to apply classroom knowledge to real-world scenarios. I am grateful to the
entire team at Topserve Human Resources Department for their support and guidance through
my days in work immersion. This experience has further solidified my passion and has
motivated me to pursue a career in this field. I am confident that the skills and knowledge I have
gained will contribute to my future success as I continue on my professional journey.
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CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 1 of Work Immersion
Name: Cassandra Mae S. Gudio Date: March 13, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion
Type of Activity: Introduction to Work Immersion
PART I: MY Daily Tasks and Things I Observed
- Ma’am Gem introduce this immersion for us to have the idea before going on in actual
Immersion and for us to have an advance knowledge on what we are going to do there.
- This introduction helps us to have an advance learning and to experience thing to a
work-related environment.
- She helps us to be familiar of what we are facing on the actual Work Immersion.
PART II: Documentation
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
8
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 2 of Work Immersion
Name: Cassandra Mae S. Gudio Date: March 15, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Public Employment Service Office (PESO)
Type of Activity: Peso Orientation
PART I: MY Daily Tasks and Things I Observed
- They offered us many jobs where we can apply when we graduate from Senior High and
also, they gave us tips and tricks on how can we able to work properly.
- To find a job that is suitable in our chosen field when we graduate.
PART II: Documentation
9
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 3 of Work Immersion
Name: Cassandra Mae S. Gudio Date: March 23, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Parents & Teacher Orientation about Work Immersion
Type of Activity: Example Orientation
PART II: MY Daily Tasks and Things I Observed
- Ma’am Ariz explain on what we are going to do on the day of the actual Work Immersion,
and she also told the parents on what time we should arrive at topserve and what time
we should go home.
PART II: Documentation
10
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 4 of Work Immersion
Name: Cassandra Mae S. Gudio Date: March 28, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Orientation
Type of Activity: Pre- Immersion Seminar Workshop
PART I: MY Daily Tasks and Things I Observed
- Ma’am Tapia introduce to us the 3 types of a resume and the function on all of it and
Ma’am Canlas taught us the Do’s and Don’ts when writing an application letter and
resume.
PART II: Documentation
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
11
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 5 of Work Immersion
Name: Cassandra Mae S. Gudio Date: March 29, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Orientation
Type of Activity: Pre- Immersion Seminar Workshop
PART I: MY Daily Tasks and Things I Observed
- They taught us on how to properly write or make an application letter and a resume
professionally. They also taught us our on how to engage in daily activities without
getting hurt and they taught us workplace right and responsibilities during Work
Immersion
PART II: Documentation
12
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 6 of Work Immersion
Name: Cassandra Mae S. Gudio Date: March 30, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Orientation
Type of Activity: Pre- Immersion Seminar Workshop
PART I: MY Daily Tasks and Things I Observed
- They taught on how to answer the questions on a job interview and they taught us the
Do’s and Don’ts when answering on a job interview.
PART II: Documentation
13
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 7 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 08, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Online Orientation for Work Immersion
Type of Activity: Job Training Program
PART I: MY Daily Tasks and Things I Observed
- They orient us the mission and vision of Topserve and the rules inside the building. Also,
they teach us on how to use properly the time card so we can record the time we arrive
at topserve and the time that we will go home.
PART II: Documentation
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 8 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 24, 2023
14
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- My supervisors ordered me to give the Cash Card Application form to the new
employees when we were in the orientation area.
- They also told me sort out files by name and to arrange files or CCRF Form in the
stockroom by series code.
PART: Documentation
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CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 9 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 25, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Encoding
PART I: MY Daily Tasks and Things I Observed
- They told me to encode employees information in excel, arranging CCRF files by date
and branch, also sorting out files by surname.
PART II: Documentation
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17
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 10 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 26, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- Comfiling CCAF Forms and handing out PMRF Forms to the new employees with
Ma’am Lien.
- Making id for the new topserve employees.
PART II: Documentation
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Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 11 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 29, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- Arranging CCRF Form by date and branch, by name, and making ID for the new
employees.
PART II: Documentation
CAY ETAN
O
ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
19
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 12 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 30, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- Encoding names in excel, arranging CCRF Form by date and branch, encoding
employees information in excel.
PART II: Documentation
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
20
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 13 of Work Immersion
Name: Cassandra Mae S. Gudio Date: May 31, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- On this pic, my supervisors ask me if I can make new ID for the employees who only
have temporary ID, and they also told me to scan clearance form on those people who
already resign in topserve.
PART II: Documentation
21
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 14 of Work Immersion
Name: Cassandra Mae S. Gudio Date: June 01, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- My supervisor asks me to make an ID for the new employees, to insert 201 documents
in the stockroom, and also to scan clearance for those employee who resigned.
PART II: Documentation
22
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
DAY NO. 15 of Work Immersion
Name: Cassandra Mae S. Gudio Date: June 02, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
Activity Title: Work Immersion Proper
Type of Activity: Office Filing
PART I: MY Daily Tasks and Things I Observed
- They ask me to make an ID for the new employees, to sort out CCRF Forms in the
stockroom, and also to compile CCAF Form along with PMRF Form.
PART II: Documentation
23
CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
MY PHOTO DOCUMENTATION
Name: Cassandra Mae S. Gudio Date: June 13, 2023
Section: 12 – ABM (A) Schedule of W.I Subject: 8:30 to 5:00
DAY 01
24
DAY O2
DAY 03
25
DAY 04
DAY 05
26
27
DAY 06
28
DAY 07
29
DAY 08
30
HUMAN RESOURCES DEPARTMENT TEAM
GROUFIE WITH MA’AM LEAH<3
WITH MA’AM KRISTINE
WITH SIR. CHRISTIAN
WITH MA’AM LIEN
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CAYETANO ARELLANO HIGH SCHOOL
Department Of Education
Manila
SENIOR HIGH SCHOOL
LEARNING ACTIVITY SHEET FOR WORK IMMERSION PROPER OF ABM
REFLECTION TO MY WORK IMMERSION
Name: Cassandra Mae S. Gudio Date: June 15, 2023
Grade & Section: 12 – ABM (A)
My skills in my chosen field of expertise were strengthened through Work Immersion.
And also, I was able to go to places that I have not been to not until this Work
Immersion Program happened. And I’m happy because somehow, I'm learning to travel
alone. I was able to explore in the area of topserve and interact with people of all
personalities. I'm happy because they entrusted me with the files and let me learn on
my own so that I can just do my job properly without asking them so many questions.
Even though there’s many hustle and that there are times when I'm tired of finding files,
It's still a good feeling because I learned something new that will be useful for me. and
even though I hear rumors that there is a ghost that shows up there and even though I
myself and my classmates witnessed it, I just ignore it and continue what I'm doing. At
first, I was still a little afraid to move anything because something might break or
happen to the equipment, but for a long time I have been enjoying the jobs given to me.
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To summarize, I am very grateful for new experiences that I will cherish the most and
apply it to my everyday life. I am also very grateful to the HR Team because they teach
me many things and and without them, I won't be able to learn in that job and I won't be
able to do my job properly. I am also grateful for the long patience they gave me
especially to Sir.Gerald, Ma'am.Kristine, and Sir.Christian because they guided and
helped me adopt in the task, they gave me. I was really happy to learn something new
and I hope that someday I can go at topserve and visit them.
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