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nokia nokia
7250/i 6610i
NHL-4J/X RM-37

Transceiver characteristics

• Pop-Port™ bottom connector

• Integrated CIF camera
• Internal antenna & vibra
• Integrated infrared (IrDA)
• Integrated FM radio
• Integrated hands free speaker
• EGSM 900, GSM 1800, and GSM 1900 networks
• xHTML Browser (7250i & 6610i only)
• Java™ applications
• MIDI ringing tones
• GPRS, HSCSD
• Multimedia Messaging Service for image messages
creating, receiving, editing and sending

Transceiver with BLD-3 780mAh Li-Ion battery pack

Talk time Standby Note

Depends on
Up to 5h 150h-300h network
parameters

SERVICE MANUAL

Service Level 1&2

Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is
protected by copyright controlled by Nokia Corporation. All rights are reserved. Copying, including reproducing,
storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Corporation.
This material also contains confidential information, which may not be disclosed to others without the prior
written consent of Nokia Corporation.

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TABLE OF CONTENT
Page
1. INTRODUCTION ..............................................................................................................................................................3

2. GENERAL REPAIR INFORMATION.................................................................................................................................4

3. PATHFINDER FOR WORKSHOP STAFF .........................................................................................................................5

4. EXPLODED VIEW AND COMPONENT DISPOSAL .........................................................................................................6

5. SPARE PARTS LIST..........................................................................................................................................................7

6. SERVICE TOOLS ...............................................................................................................................................................8

7. SW-UPDATE.................................................................................................................................................................. 10

8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) .................................................. 11

9. LEGEND FOR QUICK TROUBLE SHOOTER.................................................................................................................. 15

10. QUICK TROUBLE SHOOTER PART 1 ...................................................................................................................... 16

11. QUICK TROUBLE SHOOTER PART 2 ...................................................................................................................... 17

12. QUICK TROUBLE SHOOTER PART 3 ...................................................................................................................... 18

13. CAMERA GONOGO TEST.......................................................................................................................................... 19

14. INFRARED GONOGO TEST ...................................................................................................................................... 20

15. GONOGO TEST ......................................................................................................................................................... 21

16. SERVICE NOTES........................................................................................................................................................ 22

17. FOR FORWARDING OF REPAIRS............................................................................................................................ 23

18. ESD PROTECTION REQUIREMENTS ....................................................................................................................... 24

CHANGE HISTORY

Status Version No. Date Comments

Approved 1.0 24.02.2003 Approval
Approved 2.0 25.06.2003 7250i added /Approval
Approved 3.0 26.04.2004 6610i added /Approval
Approved 4.0 05.05.2004 Exploded view and transceiver characteristics/update

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1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to
Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it
is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service
suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:

Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH
THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO
BE SUBJECT TO INTERFERENCE.

Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in
the service level related “Service Partner Requirements”, available on Nokia Partner Web Site.
Also see ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION

IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:

o To familiarize oneself with Nokia product read the tutorials or user guide on
www.nokia.com -->Support--> Phones, by selecting the Phone Model.
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency
leakage can have an influence on the device.
o Use always original Nokia spare parts.
o Check the soldering joints of the parts which are concerned regarding the indicated error
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver
assembly” on Nokia Partner Web Site).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.
o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the
appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.

There are several documents available on PWS/CarePoint, which have to be followed:

First, take care for the latest content pages of Service Bulletins, which are always available for each folder on
Nokia Partner Web Site. This is also important to recognize, if existing documents have become invalid.

The service level indicator at the bottom of each document tells the appropriate destination.

Downloads > Support Library >

1. Instructions
2. General Service Bulletins
3. Product related documents
4. Spare Part Service Bulletins
5. Service Tools Service Bulletins
6. Common Softwares Service Bulletins
etc,…

Use General SB-217 as a reference or overview.

Please also check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed.
Main documentation database is Nokia Partner Website, which refers also to Nokia Care Point with the purpose
of serving different multimedia content, like video clips or interactive tutorials.

Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)
Nokia Partner Web Site for EMEA region is the most important Nokia Care Point is repair support and training channel for Nokia
document database for all service suppliers (level 1-4). All service service suppliers (mainly for service levels 1 and 2). By providing visual
relevant information like e.g. Service Manuals, Service Bulletins or and easy to learn support and training material, such as illustrative
general instructions are available. Content is restricted according repair videos, troubleshooting with pictures, product information and
your access level. To be kept up-to-date also concerning newest general repair information, Nokia Care Point offers user-friendly
software updates, a daily check of “latest updates in support library” channel for service suppliers to learn technical issues.
is needed.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest Updates in support Library”). Every new information has to be processed and implemented
as soon as possible.
When logged into PWS you can also find needed information in different folder like:

Downloads
Support Library
Accessories
Battery Tester
Common Software
Flashing Tools
General --> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)

To spare server bandwidth it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.

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4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different
categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS.

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5. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding

Service Bulletins (spare parts, SWAP units and service tools) from PWS!

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from PWS on daily basis.

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6. SERVICE TOOLS

FLS-4S incl. ACF-8, Driver and User Guide

is a dongle and flash device incorporated into one package,
developed specifically for POS use.

ACF-8
Universal Power Supply is used to power FLS-4S.

Internal Battery BLD-3

Inserted under the back cover, this Li-Ion 780 mAh battery
provides power in a lightweight package.

Stand DCV-14
Provides easy charging and convenient data synchronization
with a compatible computer using the Connectivity Adapter Cable
DKU-5 (supplied separately).

Travel Charger ACP-8E

Travel Charger ACP-8X
Small and lightweight charger for fast charging of your phone
battery.

Headset HDS-3
Small and lightweight stereo headset for handsfree functionality
and listening to FM radio.

SRT-10
Camera removal tool. One side is for disassembly, the other side
for assembly.

XCS-1
Service Cable is used to connect FLS-4S to FLA-27.

FLA-27
POS Flash Adapter is used in POS (Point of Sales) environment for
software updating. It provides controlled supply voltage and
necessary connections between the phone and the Flash Device. It
substitutes for the phone’s standard battery during the software
update.

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BBS-10 Test Pins

for Flash Adapter FLA-27

MJS-90
Soldering Jig

0772040 NMP Standard Toolkit

Nokia opening tool SRT-6 Nokia No. 0770431
Tonichi torque driver Nokia No. 6901525
Hoya micro fibre cloth MX304
Dastex gloves S, M, XL
Artilux goggles AH166
Wera bit T5 867/4TX 5x50
Wera bit T6 867/4TX 6x50
Wera bit T6 PLUS® 867/4TX 6IP
Facom side cutter 416E
Facom T5 driver SP.14032
Facom T6 driver SP.14033
Facom slot screwdriver AEF. 2x35.E
Wetec tweezers 7abb SA-ESD
Wetec tweezers 22 SA-ESD
Wetec tweezers 13 SA-SMD ESD
Wetec tweezers PSF SA-ESD
Wetec ESD brush E1211
Kaiser Fototechnik airbrush 6315
Wetec dental tool DEM83266/0
RS Components Scissors 323-5732

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7. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please
check always for the latest version of flash software, which is available on Nokia Partner Web
Site.

Flash Concept – (Point of Sales)

It is very important to follow this insertion and removal

procedure, otherwise the contact pins of Flash Adapter
will be damaged.

Standard installation for software update.

Insert the Flash Adapter FLA-27 like a battery, start at the Now, push down the bottom side of the phone, do not use
Battery Connector side. too much force.

When removing the Flash Adapter, always start from the Take away the unit now.
bottom side of the unit.

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8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)

Push the Release Button to the left before pulling up the Unlock the top guidance to remove the A-Cover.
B-Cover.

Unscrew the six TORX PLUS® size 6 screws, using the Take the modules from C-Cover and unplug the display
order shown. For assembly, the reverse order and a torque connector by pulling the modules apart carefully.
of 22 Ncm have to be used.

The Speaker is attached with double-sided adhesive Foam Do not damage the spring contacts, when removing the
Tape. Always use a new tape when mounting the Speaker. Microphone.

Open the snaps with SRT-6 on both sides of the Display The Display Shield is attached with hooks at its bottom
Shield. side.

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Take a clean cloth and press the LCD from the LCD Frame. Bend the frame a bit, shift the UI Module to the right and
then pull it up.

Remove UI-Module. To remove the DC Jack, place tweezers between the spring
contacts and under the Jack. You’ll need to use additional
force to pull the Jack upwards.

Remove the Vibra Motor with the rubber and pull it from Volume Key and the Infrared Window can be easily
its guidance. removed.

The Power Key has to be unlocked on the lower side first. Unlock Antenna on both sides with SRT-6.

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Antenna Pogo Pins can be removed by pushing with Torx If there is a need to change the Release Button, also SRT-6
driver through the C-Cover. can be used.

Remove Connector Shield when cleaning contacts or Camera Module is attached with four snaps into its
changing Camera Module. Also see the “Camera Exchange” guidance. Place SRT-10 as shown in the picture and unlock
video on Nokia Care Point. the snaps on both sides. Note releasing order.

Remove Camera Module carefully. Take care that Camera Do not touch contacts and camera lens. Use always
marking shows to right side when assembling. SRT-10 for assembly and disassembly.

Shift the SRT-10 into the camera groove. Take the Camera Module carefully and note the marking.

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Place Camera Module into its guidance. It is very Use SRT-10 to lock Camera Module into its guidance. Note
important to take correct position of the Camera Module locking order.
to avoid damaging of this device.

Put the Connector Shield on the camera guidance and Check, that Camera Module is clean. If it is necessary to
press it down. clean the camera lens, use compressed air for this
procedure only.

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9. LEGEND FOR QUICK TROUBLE SHOOTER

This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only
underlined components ( e.g. I002) can be changed.

The start point of repair activities regarding the appeared fault symptoms.

Follow the arrows step by step

Pads or contacts: Check optical and mechanical condition particularly regarding

to corrosion. Clean if necessary.

Measure component for electrical functionality and change, if needed.

(Level 2 only)

Pads or contacts: Check optical and mechanical condition particularly regarding

to corrosion. Clean with ESD brush only, if necessary.

No more actions possible send product to the appropriate service supplier with
higher service level.

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10. QUICK TROUBLE SHOOTER PART 1

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11. QUICK TROUBLE SHOOTER PART 2

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12. QUICK TROUBLE SHOOTER PART 3

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13. CAMERA GONOGO TEST

Before starting the GoNoGo test,

check that camera window is clean.
If not, clean the window with cloth.

o From Home Menu, select Menu key

o To take a picture press the Menu key (Capture)

o This Image will be saved to Gallery into the Photos folder automatically.

o Test was successful, if the Image appears on your Display. The camera is ok.

o Select Delete
o Select Yes
o Select EXIT for Home Menu

o If the test is failed see Quick Trouble Shooter.

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14. INFRARED GONOGO TEST

Infrared test
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices
must be directed to each other and should have a distance of approximate 15 cm. Make sure that
infrared is activated in receiver device.

Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR
devices. This device is a Class 1 Laser product.

Test unit Reference unit, infrared activated

Settings on the test unit:

From Home Menu, push the Menu key down. This displays Phonebook entries.
If phone and SIM memory is empty, create one new entry.
Choose one phonebook entry and select Details.
Select Options
Select Send bus. Card
Select Via infrared
If sending of business card fails, make sure again that infrared windows are directed to each other and
infrared is activated in reference device. Then try again sending.
Test was successful, if you get confirmation message on receiver device.
You will not get a confirmation on sender device.

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15. GONOGO TEST

After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee
the functionality of the phone.

Please refer to the actual information on Partner Web Site and Nokia Care Point. When using delivered tester
support files, take care of the right setup according to the tester type and product type.
Please refer to “Recommended Service Equipment” on Nokia Partner Web Site.

Mobile Phone Tester

A battery tester lets you test the capacity of Nokia batteries.

Please refer to the actual information on Partner Web Site.

http://www.astratec.co.uk/ http://www.cadex.com/

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16. SERVICE NOTES

We recommend using Service Notes when shipping phones to other service suppliers. It prevents the product from
scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a
structured form. Please refer to the document Service Notes for faulty NMP transceiver on Partner Web Site to get
further information.

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17. FOR FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.

Always Protect the window with a protection film. Put the unit under the stretch film.

Add repair documentation e.g. filled-in service note into Fold the swap carton as shown in Spare Parts SB-004.
the swap carton.

There are two different sizes of swap cartons for common mobile phones.

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18. ESD PROTECTION REQUIREMENTS

Please refer to the Partner Web Site document

Service Supplier Requirements in folder General instructions.

USE Conductive bags and boxes NO Smoking

USE ESD compatible service tools NO Drinking
USE Conductive wastebaskets NO Eating
USE ESD gloves when handling PWBs/PCBs NO Dust
USE Cleaning material without changing el. Characteristics NO Useless Items
USE Grounded service equipment, i.e. soldering station NO Normal pressured air for
USE ESD clothes such as coat or frock cleaning modules/displays

The video covers general issues concerning Electro-Static Discharge (ESD)

source: Nokia Care Point

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