FINAL EXAM INFORMATION
- A closed-book exam
- 80 minutes
- Has two parts:
o Part A. multiple choice (50 questions – 70%)
o Part B. short-answer/writing questions (03 questions – 30%)
- Part A covers all lecture contents
- Part B covers the reviewing questions that will be given to the students.
Note: Students are encouraged to discuss with group members to prepare the answers for the
reviewing questions of part B. However, students must use their own words to answer the questions in
the final exam. It means the answers that are identical (the same in every detail - word by word, comma
by comma, symbol by symbol…) will not get maximum marks.
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TYPICAL WRITING QUESTIONS FOR REVIEW (PART B) (refer to textbooks, lectures for the answers)
1) Describe the factors that affect the performance of a computer system. (hardware)
2) Define the following five categories of software: retail, custom, web application, open source, and
shareware. (software)
3) Define at least three of the different types of websites, giving examples wherever possible and
defining all relevant terms. (the internet)
4) Describe the tools that can be used to process a long document in MS Word. (applications, HW1)
5) Describe the tools that can be used to solve an optimal problem in MS Excel. (applications, HW2)
6) Describe the steps to use Power BI and three view modes in Power BI including their purposes.
(applications, HW3)
7) Describe steps in database design. (database management)
8) What do you know about web 2.0 and web 3.0? Discuss its use and its impact to business. What
do you think about web 4.0? (e-commerce and SCM slides)
9) What are the success factors for e-commerce? (e-commerce and SCM slides)
10) Describe at least three business models that were presented in the course. (e-commerce and SCM
slides)
11) What is cyber resilience, how banks with valuable data and information systems applies cyber
resilience, give an example? (group presentation)
12) How can big data and augmented analytics be used in banks? (group presentation)
13) Critically analyse three advantages and three disadvantages of using Chat GPT in education (group
presentation).