Banking Laws and Operations-II (BFG602)

Q. No. 1. Solve following Long Answer Question.

Q. No. 1. Explain different types of Customers in detail? (10

Q. No. 2. Solve following Short Answer Questions.

1. Explain the duties of a collecting banker.
2. Explain the guidelines for licensing of new private sector banks.

MULTIPLE CHOICE QUESTIONS

1. Under which Act does the Government of India and the RBI exercise
control over banks from their opening to winding up?
a) Reserve Bank of India Act, 1934 b) Indian Banking Companies Act,
1949

c) Banking Regulation Act, 1949 d) Financial Institutions Act, 1992

2. The SARFAESI Act, 2002 is popularly known as the

A) Recovery Act B) Securitization Act
C) Financial Recovery Act D) Asset Management Act

3. Entrepreneurs need a large amount of capital to

A) Buy new machinery B) Start a business and ensure its stability
C) Increase production D) Increase personal wealth

4. Asset and Liability Management (ALM) is primarily used by banks to

manage
A) Operational risk B) Liquidity risk and interest rate risk
C) Credit risk D) Market competition risk

5. Auditing, as a result of technological growth, has become more

A) Time-consuming with minimal analysis
B) Focused on verifying individual transactions
C) Analytical, involving the evaluation of controls and transactions
D) Concentrated on compliance with tax regulations

6. International banking refers to

A) Banking activities that are confined within a single country
B) Banking activities that cross national borders
C) Banking activities related only to corporate clients
Banking activities involving only local trade

7. The central bank acts as an organ of

A) The commercial banks B) The private sector

C) The state D) The government of the central bank

8. The Reserve Bank of India (RBI) was established in the year

A) 1925 B) 1935 C) 1947 D) 1950

 9. The Reserve Bank of India (RBI) is considered the
A) Apex banking authority in India B) Sole commercial bank of India
C) Secondary financial institution D) Major corporate bank in India

10. Monetary policy typically targets

A) Economic growth only B) Inflation rate or interest rate
C) Agricultural development D) Export-import policies

HOME ASSIGNMENT-1 BFG604

Q.1 Solve following Long Answer Question.

1) What are the major challenges that a functional manager faces in service
operations management? Explain that.

Q.2 Solve following Short Answer Questions.

a) Explain the importance of customer segmentation in managing customer
relationships.

b) What are the different types of services in service operations management? Explain with
an example.

HOME ASSIGNMENT-2
Q. Solve following Multiple Choice Questions (MCQ).
1. What is a service?
a) The process of manufacturing a product
b) A combination of customer experiences and outcomes
c) Only the supply of physical products
d) Only information management

2. Which of the following is an important factor in service management?

a) Service quality b) Service process
c) Customer experience d) All of the above

3. Which factor is NOT essential for the successful operation of the service
industry?
a) Effective customer service b) Proper employee training
c) High product inventory d) Efficient service processes

4. What is the main challenge in service operations?

a) Managing customer expectations b) Storing excess services for future use
c) Avoiding customer interaction d) Selling physical goods

5. Which of the following is an example of a Business-to-Business (B2B) service?

a) A hospital treating patients b) An IT company providing software solutions
to businesses
c) A retail grocery store d) A cinema hall

6. What is the purpose of capacity management in services?

a) To increase product manufacturing b) To balance service demand and supply

c) To reduce marketing expenses d) To eliminate customer interaction

 7. Which of the following best describes “customer satisfaction”?
a) Providing discounts to customers b) Ensuring that customer expectations are met
or exceeded
c) Reducing the number of customers d) Avoiding customer complaints

8. Which type of organizational culture focuses on individual expertise rather

than hierarchy?
a) Zeus-the club culture b) Apollo-the role culture

c) Athena-the task culture d) Dionysus-the existential culture

9. Which of the following is NOT a service innovation?

a) Mobile banking b) Self-checkout systems in stores
c) Online food ordering d) Manufacturing a new type of smartphone

10. What is the key benefit of customer relationship management (CRM)?

a) Increasing the number of employees b) Enhancing customer retention and
loyalty
c) Reducing the quality of service d) Avoiding direct contact with customers

COM604
Corporate Finance and Laws-II

HOME ASSIGNMENT-1
Q.1 Solve following Long Answer Question.
a) What is the Role of Information Technology in Treasury Management? Explain in brief

Q.2 Solve following Short Answer Questions.

a) Ramesh & Co sells a new issue of 6% 1000 irredeemable debentures of ` 100 each
@ 10 % Discount. The company falls in 40% tax bracket. Find Cost of Capital

b) Explain the characteristics of the company.

HOME ASSIGNMENT-2
Q. Solve following Multiple Choice Questions (MCQ).

1. Treasury manager monitors the cash flows of the unit on a basis.

a) daily c) continual
b) alternate d) sometimes

2. may be defined as the company's ability to use fixed

operating costs to magnify the effects of changes in sales on its earnings
before interest and taxes.
a) Financial Leverage c) Operating Leverage
b) Combined Leverage d) Accounting Leverage

3. The only liability of the company in case of Irredeemable preference shares is to

pay the
.
a) Quarterly Dividend c) Bonus
b) Annual Dividend d) Half yearly Dividend
 4. leases are lease agreements between the user of the leased asset (the
lessee) and a provider of finance (the lessor) for most, or all, of the asset's
expected useful life.
a) Accounting c) Finance
b) operating d) combined

5. Investment Decision/ Capital Budgeting Decision, Financing Decision,

Dividend Decision and Working Capital Decision are the types of .
a) Accounting decision c) working capital
b) cost of capital d) corporate financial decision

6. All records shall be maintained either in physical or electronic form and

preserved for a minimum period of years.
a) six c) eight
b) five d) ten

7. Merchant Bankers are the key intermediaries between the and issue
of capital.
a) company c) board
b) employees d) shareholders

8. IEPF stands for .

a) Investor Education Protection Fund c) Investment Education
Private Fund
b) Investment Endurance Protection Fund d) Investor Education Private
Fund

9. Forfeiture is a statutory exception and is the only exception to the of

shares.
a) surrender c) buy back
b) sale d) issue

10. Maximum number of persons to whom offer can be made and other
incidental matters is or such higher number as may be prescribed.
a) thirty c) fifty
b) forty d) sixty

International Finance (COM 608)

Q. No. 1. Solve following Long Answer Question.

Q. No. 1. State the challenges and Responsibilities of a Finance Manager? (10
Q. No. 2. Solve following Short Answer Questions.
Q. No. 2.Explain the characteristics of Fixed Exchange Rate System? (05
Q. No. 3. Explain various concepts related to balance of payments by defining BOP. (05

MULTIPLE CHOICE QUESTIONS

1. Exchange rates determine

A) The prices of goods and services within a country.

B) The value of one currency in terms of another.

C) The profit margin of international companies.

D) The tax rates on foreign imports.

2. India’s economic policy reforms of 1991 aimed to

A) Privatize all public sector companies

B) Open up the economy to globalization through trade and finance
C) Increase tariffs to protect domestic industries
D) Increase agricultural subsidies

3. In general, the value of any asset is determined by

A) The historical value of the asset
B) The present value of expected cash flows from the asset
C) The expected return on the asset over time
D) The market sentiment surrounding the asset

4. In a currency options contract, who has the flexibility to decide

whether to complete the Transaction?
A) Both parties B) The seller of the option
C) The buyer of the option D) The currency market regulator

5. In a swap involving two bonds, what is the typical benefit for the parties
involved?
A) Immediate cash payment
B) A one-time lump sum payment
C) Periodic interest (coupon) payments associated with the bonds
D) Ownership of the underlying bonds
6. Why is it important for firms to assess and manage their foreign exchange
exposures?
A) To ensure the firm never trades with foreign currencies
B) To prevent any potential adverse effects from exchange rate movements
C) To maximize the amount of foreign currency held
D) To only focus on exchange rates in the home country

7. In evaluating a firm's capital structure, what is the firm's value composed of?
A) Only the value of equity holders' financing
B) The market value of debt-holder and equity-holder financing
C) Only the value of debt-holder financing
D) The market value of the firm's assets

8. What currency are domestic bonds typically designated in?

A) Foreign currency B) The local currency
C) Euro D) US dollar
9. If a company is financed solely through equity, what does the cost of capital
represent?
A) The cost of debt B) The cost of equity
C) The total cost of all capital sources D) The cost of operating expenses

10. What does multinational capital budgeting focus on?

A) Short-term market fluctuations
B) The cash inflows and outflows associated with prospective long-term
investment projects
C) The impact of currency exchange rates on the firm's value
D) The company's stock price movement