Zawudinesh
Zawudinesh
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Business plan of Motel service project profile
Area of operation Oromia region state,east shoa zone Boset ,woreda within
Olenchity around Adema ,woreda Fantale , Arsi Zone Merti
woreda ,amara region state, and national and nationality.
Bank finance---%80=5,000,000
Phone:-09-11-96-74-46
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1.0 Executive Summary
This business plan wills Shaw how to total investment of 1,500,000 could yield cumulative net profit in
excess of 600,000 over five year period, and average monthly sale average 72,000 while maintaining
adequate levels of liquidity The Business Motel of the wholly owned and managed properties. The
Fitsum Sisay Motel will be a partnership limited liability business company in which the major
owner will have unlimited liability. The Motel will provide the facilities to run a (15-20 rooms)
hotel, conference rooms, restaurant and Fitsum Motel among other services such as business
center, laundry, and others. The Motel will be convenient located to have direct access to the beach
nearby the operation facilities in East shawa zone in Boset woreda Olenchity town, .
Differentiating the kind of service that will be offered, from that of the Strategy for woreda are
poverty reduction through higher economic growth, development of human resources and physical
infrastructure, and improvement in conservation of natural resources. In this context, Motel
strategy focuses on helping further improve access to long-term financing for woreda private sector
through support for private infrastructure, capital markets development, and export-oriented
industries and services
Economy growth projection but also with the forecast growth for the Motel industry in this
particular market place.
The Motel will require an initial funding or investments of ETB 1.5 million in order to
cover the capital investment for land, building and equipment. The Motel will target
profitability since year one; although, net cash will remain a remarkable point of concern
until the initial funding is paid back to the investors. Gross margin is expected to hit above
200% in year owned which could be considered in line with the bank..
Our marketing strategy will allow us to communicate the brand values, develop close
working relationships with our customers and suppliers and to identify the needs of our
guests in an effective manner. Continued differentiation and growth are two goals we have
set for ourselves. Growth will take place by targeting new areas of business within both
local and national communities.
The proposed Motel project demands as total 4500m2 of land . The Land area estimation is
based on core services of the Hotel , Functional area , walkway , green area and other
augmented services to be delivered by the proposed Hotel . The details are presented here
under :
S.N Required Land Area Required
1 Hotel Building /G+0/ including bedrooms , Kitchen , Restaurant , bar , Conference hall 2000
and the like
petroleum 1750
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3 Children playground 50
4 Parking 135
6 Walkway 105
7 Store 125
8 Offices 110
1.1. Objective
To attract minimum of 20 regular customer per day and making job of opportunity in the first year
The main objective of this Motel is to provide individual economy development and services to the
appoint multe framers to come investment and making opportunity of job. of strategic and high
value hotel Olenchity town , with considerations for the needs of women, youth and the
environment. Specifically the project aimed at services on a basis for individual farmers and
increasing individual farmers’ income. Provide quality standard service to customers, to create job
opportunity for residents.
1.1 Mission and vision
The will be dedicated to provide its Motel with the highest quality of service in a luxury still modest
environment. It will value the place in the community within it will operate and will work to
develop those relationships and to respect and protect the environment.
Fitsum Sisay will continuously strive to create value for both owners and investors while honoring
the brand values and encouraging it staff to develop themselves in an environment of trust, loyalty,
caring, and team work\Our vision become best first choice local bay area and respect Motel as
measure by our customer by, Employers our shareholder and the community with live in. the value
include performance excellence ,we act like responsible owners, always seeking to meet or exceed
exceed expectation. Teamwork, we act as a team,commited to each other and bound by trust and
loyalty, and excellent and product and service that wall build and maintain customer loyalty
business location that will assure high hotel and restraint visibility and a high flow of customers.
Proven management ability to successful run a similar business.
2.1 Description of business: Low scale Motel (15-20 rooms), convenient located to have direct
access to the operation facilities. It will offer a luxury but modest relaxing environment for not only
international tourist but also for the local people looking for a nice place to spend the weekends or
short vacations (e.g. summer school vacations, carnival, etc.) Also, it is expected that we will offer to
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our customer excellent facilities to host special events as seminars, weddings, private parties, etc.
Also, it will include a SPA Package for those tourists looking for a place to relax and invest some
money in theirs body treatment (e.g. facials, massage therapy, and others.) Differentiating the
type of business service offered, from that of the competition, will assist not only in
building the Motel brand as a whole, but will attract frequent business travelers, who
requires a higher level of personal service and recognition.
2.2 Macro environment (industry changes): Total Motel Revenues generated to the Motel
industry represented about 10% which was about The external, environmental issues that affect
the Hotel are:
Political: a stable environment where little affects the ability of the Motel to generate revenue.
From The Wall Street Journal, Of Economic Freedom Report, Most sectors of economy are open to
foreign investment, although there are a few restrictions on "national interest" industries, retail
trade, and some services, and some professions require technical licenses. The International
Monetary Fund reports that residents and non-residents are permitted to hold foreign exchange
accounts; there are no restrictions or controls on payments, transactions, transfers, or repatriation
of profits; and non-residents may purchase real estate except within 125 kilometers of a national
addis ababa capital city of oromia region state. In our twon Olenchity work force for any business,
and specialized and technical workers may comprise no more than 5 percent of the total number of
employees in any business.” was created to establish special fiscal incentives for the construction,
refurbishment and development of facilities having a minimum investment of ETB 300,000 within
the invetors. We are planning to consider the tax exoneration include in this law as part of the
business plan.
•Economic: Economic is expecting to improve this year to 1.5% as a result of the presidential
election process.
. Based on clarification in the methodology for calculating the income tax score, as well as the higher
level of government expenditure,by excessive bureaucracy in authorizing exploration, opposition
by indigenous groups, and slow implementation of a mining master plan." In addition, rigid labor
laws reduce labor mobility and inhibit hiring. Corruption is a continuing problem; according to the
U.S. Department of State, "Panamanian laws regarding corruption are generally weak, and
government enforcement bodies such as the Comptroller General and the Attorney General have
historically been ineffective in pursuing and prosecuting those accused of corruption." Companies
complain that corruption in Panama is a "nuisance" obstacle to doing business.
•Social: the trend towards cost effective business travel leads hotel guests to seek more value for
money, which is where our added value differentiation strategy comes into play.
•Technological: the installation of 'on-line' room reservations system will require the integration of
the Motel IT system with hotel web sites (e.g. Expedia.com) to manage a central reservation
system. This may require a high level of investment.
. 2.3 SWOT Analysis
The following analysis highlights the internal strengths and weaknesses of our organization and the
opportunities and threats facing the hotel in our external environment. We must work to improve
our areas of weakness. Organizational strengths must be leveraged in order to capitalize on
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external opportunities as they arise, and contingency plans formulated in order to deal with threats
presented by the environment.
2.3.1 Strengths
The Hotel's strengths can be identified as follows:
Strategy: established differentiation strategy.
Structure: flat, decentralized structure.
Skills: diverse range of service skills within management and staff.
Style: strong, participative culture.
Staff: specialized and experienced staff well motivated and highly skilled. A well trained
team who are proud of their hotel and respect and promote the brand values.
Shared Values: clear and well communicated.
Brand Strength: brand values well represented engendering brand loyalty amongst
existing and new guests.
Reputation: promote a strong reputation within the local market and corporate and travel
trade markets for reliability, exemplary service and quality.
2.3.2 Weaknesses
The Motel's weaknesses can be identified as:
Capital Investment: require approval of credit lines from local banking to properly fund the
initial capital investment to build the facilities.
Seasonal revenues: the flow of Motel cycle that occurs during spring-summer seasons
versus winter should be considered and manage.
Staff: seasonal turnover requires ongoing training and orientation of new staff.
2.3.3 Opportunities
The Motel's opportunities can be seen as:
Market: returning growth after a period of slump (2017versus 2019)
Competitors: no direct competition exists at present, in terms of the hotela and restaurant
Package and the convenient location Olenchity town (business property')
Suppliers & Staff: Supplies (materials) and Staff (Personnel) required to run the
facilities could be obtained from the local market
Guest Dependency: repeat corporate business based on personal service and quality, in a
small but luxurious environment.
2.3.4 Threats
Threats to the Motel have been identified as:
Market Entry: potential for a competitive, global brand to enter the market with a similar
product.
Substitutes: fully furnished and serviced business apartments offering lower daily rates.
Economy: recovery from slight recession may take time.
2.4 Competition analysis
Although no direct competition exists, in terms of the _Package facilities, other 3(three) motel and
serviced apartments do compete for the same corporate business sectors. Key competitors have
been identified as:
Adag motel =have bedroom and good hotel sale meat and alcohol drinking best hotel 6%
Marsi motel good hotel sale meat and alcohol drinking, also have cafe of coffees and tae
Proximately10% take higher hotel older chefe
Othe hotel, hotel bedroom and good hotel sale meat and alcohol drinking35
Table 2.4: Growth and Share Analysis
Competition Price ($/unit) Growth Rate (%) Market Share (%)
Adag Motel 110.00 6% 15%
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Marsi Motel 90.00 4.5% 10%
Hotel's (Project) 105.00 5% 15%
Other 120 8% 35%
Average 91.67 5.5% 16.7%
Total 550.00 33.0% 100.0%
Target Market Analysis:- The Motel is a 15-20 luxury guest rooms and specializing in servicing
and corporate clients. It serves the business community, and visiting business travelers, in the city
of Olenchity and, Boset woreda.. Key to our business success is the level of customer loyalty and
repeat business we will receive on an annual basis. We will offer our guests the most up-to-date
technical business facilities, both inside the rooms and within the hotel's conference facilities. Also,
we will offer excellent facilities for relaxation and body treatments. Our guests feel that they can
conduct their business from within a less austere atmosphere than can be experienced in our
competitive properties, where there is less personal recognition. They will appreciate being called
by name when they arrive, and having the staff remembers their specific requirements, time and
again. This is key in developing the relationship beyond an initial stay and evidences our added
value in relation to competitive properties in the vicinity.
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Market Geographic: Olenchity City is the capital of the city of Boset woreda, with a population of
20,000 Located in the in the Boset woreda has borders Adema woreda west , the also Arsi Zone
Marti nourth woreda, Amhara region Minjara Shankora south woreda and Fantale woreda east .
Market Demographics Total population is estimated around 70 seventy hunderd and it has a
density of 30 persons per square kilometer. Nearly 90% of the people live in the urban areas. The
country’s capital community is made up predominantly of households having two to four children,
either at home or away from home, with at least one parent/guardian having attended college.
Market Psychographics Olenchity have not tourist. The Boset woreda have production
acgriculte more productivity wheat and teff .Enterprises have been prospering for generations.
There is also a strong sense of community and a high level of awareness as regards to caring for the
environment
Market Behaviors:-Businesses in the area choose to support one another wherever possible, be
remaining loyal to long standing relationships with customers and suppliers.
Credit cards are accepted in most hotels, restaurants and department stores. Most stores open from
9 a.m. to 6 p.m., Monday through Saturday. Some of them open on Sunday. Special Sales are
frequent throughout the year.
3.2 Market Needs Hotel will offer value and benefits to our clients, over and above the standard of
our facilities and affordable rates. We seek to provide our guests with an exemplary personal
service, and level of recognition that they have come to rely upon. We will provide our guest with a
luxurious, relaxing environment within which to conduct their business or vacations and that our
hotel customers would not be able to find at other more impersonal competitor hotel Our guests
need to know that they can develop a relationship with the hotel that will ensure efficiency, value
for their money and reliability in supplying them with the support they need, when they need it. We
will operate with a very strong sense of community, and we want to stay an integral part of that
community.
3.3 Market Trends:-Market trends can be categorized as follows: Corporate Travel Policies, Local
Business Trends, and Economic Cut Backs.
Corporate Travel Policies: As a result of various security issues, as regards traveling in both
domestic and international markets, there has been a significant drop in corporate guests
visiting the city. Although the level of corporate room business appears to be increasing
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again, it has had a significant affect on last year's result and consequent projections for the
future.
Local Business Trends: There has been a period of low activity in the area of conferencing
and business catering with local companies electing to conduct meetings and seminars on
their own premises in order to cost cut. This is changing however as group bookings,
incoming visitors and day use of conference facilities is on the increase.
Economic Cut Backs: The city has not cancelled any major trade events over the last two
years. Exhibitions held at the halls had attendance figures much lower than expected. All
booked events for the upcoming 12 month period however; including the Miss Universe
Pageant Show and other Fashion Exhibitions have pre-booked attendance figures online
with expectations and in some cases in excess of projections.
4.0 Objectives:-Our marketing strategy's objective is to communicate the unique set of products
and services that we will offer to our motel’s guests. We attempt to direct the focus of our
customers to the issues of quality and value for the money as opposed to simply the bottom line
costs associated with their staying time in the hotel. Our marketing strategy will allow us to
communicate our brand values, develop close working relationships with our creditors, customers
and suppliers and to manage the needs of our guests in an effective manner. Continued
differentiation and growth are two goals we have set for ourselves. Growth will take place by
targeting new areas of business within both local and Ethiopian communities.
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To share our strategic objectives with potential creditors in order to properly fund the
initial capital investment to build the facilities.
To communicate how loyalty amongst our guests will be developed by providing a positive
hotel experience to them.
To establish the hotel starts up revenues, profit and growth target goals within the given
time and budget action plan.
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Tourism Association Campaigns, American and National Chamber of Commerce Activities,
Environmental Protection Agency Sponsorship Programs, Panama Canal Commission – Land Development
Authority Council Meetings, etc.).
5.2 Estimated Tactical Budget :-our annual marketing budget is 100,000 sale estimated to achieve gross
renevu of 200000 of for the 1st year of operation. Our marketing expenses will be approximately 8.3% of the
gross revenue
5.2.1 Sales Forecast
This is based on the number of pre-contracted corporate rooms, and an anticipated return to business levels
projected (conference room activities, SPA package, restaurant and other room services). Revenues for
subsequent years will be based on an average growth rate of 4%
.
Sales Forecast FY #1 FY #2 FY #3
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Our annual marketing budget is 100,000. Sales are estimated to achieve gross revenues of , Our
marketing expense is structured to reflect the hotel strategy differentiation. Quarterly travel trade
publications and interim monthly press ads will communicate our message to key corporate clients
in one of our most significant target markets. Monthly Internet advertising expenses include banner
ads, and strategic links with car rental, airline and destination management companies' websites to
drive business to the Motel. Direct mail activity will support to build our targeted customer
database, not only in terms of improving the quality of the data but also on increasing the size of the
database with prospective customer information. Public relations expenses cover PR events,
participation at local functions and sponsorship funds. Overall, the percentage of total revenue
required to support the marketing expense could be considered a moderate amount. We are
expecting to adjust the percentage of marketing expense to sales to reflect an increase to the level
of 8-10% for subsequent years.
5.3 Proposed Action Plan and Timeline All figures will be monitored on an ongoing basis in
relation to projections versus actual figures, and the ongoing plan will be altered or manipulated as
necessary in order to react to and, wherever possible, anticipated external changes to the
environment. Annual Marketing Plan results will be evaluated as part of the agenda of the Sales
Meeting programmed at the end of the year where the structure of the plan for the upcoming year
will also be established.
Actions Year 1
J F M A M J J A S O N D
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Dispatch/monitor campaign results
The marketing director will lead the hotel public relations and marketing team of all advertising and public
relation related activities he/she will work closely with the member of team, especially the sale and finance
directors to implement and monitory the effectiveness of the marketing plan and evaluate the quarter results
42000 Finance
Total
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management team as per the organization chart in the following chart.
Human
resource
General Manager 1
Director of Operations 2
Director of Finance 2
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Director of Business 2
Manager 1
Total 11
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2017 2018 2019 Share (%)
0% 4.% 4% %11
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Travel 6000 6180 6489
100,000 107,000
Salaries 112,350
130,000
Benefit 139,100 146,055
6,000
Insurance 6,000 6,000
1,200
Telephone 1,320 1,452
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Total General & Administrative 272300 291,694 307,711
549,00
Total Operating expenses 587,289 621,522
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Total Sales 1,214,609 1,263,193 1,313,721
Operating expenses
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Taxes (exoneration)
Federal Taxes(0%) 0 0 0
Total Taxes 0 0 0
Current assets
Marketable securities 0 0 0
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Computer equipment 25,000 30,000 35,000
LIABILITIES
Current liabilities:
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Cash flows Cash flows from Cash flows from
from operating operating activities
operating activities
activities
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Net Cash provided (used) by operations 454,285 399,767 437,164
Purchases) Sales of
1,810,000 30,000 1,900,000
investments
Purchases of property, plant, and
equipment
Total Cash from investing activities 1,810,000 30,000 1,900,000
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strategy will increase profitability which will increase
Assumptions :
7.6.3 Debt and Liquidity Ratios Debt and Liquidity Ratios are very low. It is an indication of the required
initial capital funding required from the owners’ equity A negative working capital represents an area of
concern. The large amounts in the total current liabilities versus the total current assets suggest that the hotel
will be under pressure to cover its debts during the first years of operation. This situation should become
under control by significantly reducing the amount of the debt after the 5th year of operation
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Gross Margin 75% 76% 77%
Activity
48.0 48.9 48.9
Ratios
AR Turnover
Collection Days 8 8 8
Debt
0.16 0.19 0.20
Ratios
Debt Ratio
Debt / Equity Ratio 0.19 0.23 0.25
Liquidity Ratios
Additional Ratios
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Asset Turnover 0.72 0.76 0.82
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