EDITA Internal Analysi1
EDITA Internal Analysi1
Organization resources
Tangible Resources:
Manufacturing Facilities: Edita operates multiple production facilities
equipped with state-of-the-art machinery for producing various food
products.
Intangible Resources:
Brand Reputation: Edita has built a strong brand reputation over the
years, known for quality, taste, and affordability.
Intellectual Property: Ownership of trademarks, patents, and
proprietary recipes or formulations for its products.
Organizational Culture: A culture focused on innovation, customer
satisfaction, and continuous improvement.
Human Capital: A skilled and experienced workforce, including
professionals in various functions such as production, R&D, marketing,
and sales.
Customer Relationships: Strong relationships with retail partners,
distributors, and consumers built on trust and reliability.
Market Knowledge: Deep understanding of consumer preferences,
market trends, and competitive dynamics in the food industry.
Capabilities of Edita
Market Leadership:
Strong brand portfolio: As a leader in the MENA region's FMCG market,
Edita likely prioritizes maintaining a strong brand portfolio with established
names like Ruwais and Canola.
Distribution network: Efficient distribution across 13 countries is crucial for
Edita's success.
Customer Centricity:
Understanding customer needs: Innovation in product development likely
involves understanding and responding to customer preferences.
Building customer relationships: Edita emphasizes strong customer
relationships, suggesting a competency in building customer loyalty and
satisfaction.
Operational Excellence:
Manufacturing capabilities: Running a vast production network efficiently
requires expertise in areas like quality control and production planning.
Supply chain management: Sourcing ingredients and managing logistics
across a large region is a key competency for Edita.
People and Culture:
Employee development: Edita's focus on employee training and
development suggests a competency in fostering a culture of learning and
growth.
Commitment to ethical practices: Edita's anti-corruption policies and
adherence to the UN Global Compact principles point towards a competency
in ethical business conduct.
Customer Centricity Competency:
Operational Excellence Competency:
People and Culture Competency:
Value chain
Value chain analysis is a strategy tool used to analyze internal firm activities. Its
goal is to recognize, which activities are the most valuable (i.e. are the source of
cost or differentiation advantage) to the firm and which ones could be improved to
provide competitive advantage.
In other words, by looking into internal activities, the analysis reveals where a
firm's competitive advantages or disadvantages are. The firm that competes
through differentiation advantage will try to perform its activities better than
competitors would do. If it competes through cost advantage, it will try to perform
internal activities at lower costs than competitors would do. When a company is
capable of producing goods at lower costs than the market price or to provide
superior products, it earns profits.
PRIMARY ACTIVITIES
The primary value chain activities of Edita are directly involved in producing and
selling the product to targeted customers. Analysis of primary value chain activities
can improve the performance of Edita as explained below.
Inbound Logistics
It is important to develop strong relationships with suppliers as their support is
necessary to receive, store and distribute the product. Without analyzing the in-
bound logistics, Edita can face various challenges in product development phases.
Analysis of in-bound logistics requires a company to focus on every aspect of
transformation from raw material to finished product. Some examples of inbound
logistics are retrieving raw material, storing the inputs and internally distributing
the raw material and components to start production.
OPERATIONS
The importance of analysing operational activities raises when raw material
arrives, and Edita is ready to process the raw material into the end product and
launch it in the market.
Some examples of operational activities are machining, packing, assembling and
testing.
Equipment repair and maintenance also falls into this category. It includes both-
manufacturing and service operations. Analysis of operational activities is
important for improving productivity, maximizing the efficiency and ensuring the
competitive success of Edita. The increased productivity can help Edita to achieve
consistent economic growth, increase profitability and set a powerful basis for
competitive advantage.
OUTBOUND LOGISTICS
Outbound logistics include the activities that deliver the product to the customer by
passing through different intermediaries. Some outbound logistics activities are
material handling, warehousing, scheduling, and order processing, transporting and
delivering to the destination. Edita can analyze and optimize the outbound logistics
to explore competitive advantage sources and achieve its business growth
objectives.
Because, when outbound activities are timely managed with optimal costs and
product delivery processes put a minimum negative effect on the quality, it
maximizes the customer satisfaction and increases growth opportunities for the
firm. Edita should pay specific importance to its outbound value chain activities
when it's offered products are perishable and require quick delivery to the end
customer.
MARKETING AND SALES
At this stage, Edita will highlight the benefits and differentiation points of offered
products to persuade the customers that its offering is better than competitors. Only
producing a high quality product at affordable costs and distinctive features cannot
create value until Edita invests on the marketing and sales activities. The sales
agents and marketers play an important role here.
Some examples of Edita's marketing and sales activities are-sales force,
advertising, promotional activities, pricing, channel selection, quoting and building
relations with channel members. The company can use the marketing funnel
approach to structure its marketing and sales activities. The marketing strategies
can either be push or pull in nature, depending on the Edita's business objectives,
brand image, competitive dynamics and current standing in the market.
Effective and wisely integrated marketing activities can develop the brand equity
of Edita and help it stand out from the competition. However, Edita must avoid
making false commitments about product features that cannot be fulfilled by the
production department.
It indicates the need to ensure coordination between different value chain activities.
SERVICES
The pre-sale and post-sale services offered by the Edita will play an important role
in developing customer loyalty. The modern customers consider post-sale services
as important as marketing and promotional activities. The power of negative e-
WOM due to poor support service cannot be undermined in the current
technologically advanced era. The company must analyze its support activities to
avoid damaging brand reputation, and instead use it as a tool to spread positive
word of mouth due to quick, timely and efficient support services.
SECONDARY ACTIVITIES
The support activities play an important role in coordinating and facilitating the
primary value chain activities. Edita can also benefit from analysis of its support
activities as explained below.
FIRM INFRASTRUCTURE
The firm infrastructure denotes a range of activities, such as- quality management,
legal matters handling, accounting, financing, planning and strategic management.
Effective infrastructure management can allow Edita to optimize the value of the
whole value chain.
Edita can control the infrastructure activities (or commonly called overhead costs)
to strengthen the competitive positioning in the market.
HUMAN RESOURCE MANAGEMENT
Edita can analyze human resource management by evaluating different HR aspects,
including- recruiting, selecting, training, rewarding, performance management and
other personnel management activities. The effective HR management can allow
Edita to reduce competitive pressure based on motivation, commitment and skills
of its workforce. The company can also achieve its cost minimization objectives by
analysing hiring and training costs with their relative return. The heavy dependence
of Edita on employees' talent will increase the importance of this value chain
support activity.
TECHNOLOGY DEVELOPMENT
In a modern, technological advanced era, almost all value chain activities depend
on technological support. The technological integration in production, distribution,
marketing and human resource activities requires Edita to realize the importance of
technology development. It can be divided into product and process technological
development activities. Some examples are-automation software, technology-
supported customer service, product design research and data analytics. The
research and development department of Edita is classified in this category.
PROCUREMENT
The procurement in value chain denotes the processes involved in purchasing the
inputs that may range from equipment, machinery, raw material, supplies, raw
material and other items necessary for producing the finished product. Due to its
linkage with multiple value chain activities, Edita should carefully consider its
procurement activities to optimize the inbound, operational and outbound value
chain.
As mentioned above, the application of Porter Value Chain model depends on
understanding the importance of all activities. After understanding the relative
importance of identified value chain activities, Edita should highlight areas where
value can be added, cost efficiency can be achieved, differentiation basis can be
set, or processes can be optimized.
VRIO Framework
Activities VRIO
Value Rareness Imitabilit organization
y
Inbound logistics
Relationships with suppliers
Raw materials
Quality reception
Operations
Manufacturing & service
operations
Increase productivity
Outbound logistics
Order processing
FG Warehousing
Distribution
Communication
Promotion
Channel selection
Services
Pre-sale service
Firm Infrastructure
Quality management
Financing
Selecting
Training
Rewarding
Performance management
Technology development
The technological integration
ERP system
Procurement
Purchasing the inputs