MONTY MILLEN
Fort Worth, TX 76133 817.937.6522 [email protected]
CUSTOMER CENTRIC BUSINESS STRATEGIST|SALES LEADER
Dynamic, self-motivated professional with over 20 years of experience driving revenue growth and profitability
through innovative sales and business strategies. Proven ability to analyze market trends, expand client bases, and
deliver consistent annual revenue increases. Recognized for exceptional interpersonal, organizational, and
communication skills, fostering strong relationships with customers, colleagues, and stakeholders across all
organizational levels. Detail-oriented and results-driven, committed to exceeding expectations and delivering
measurable outcomes.
KEY AREAS OF QUALIFICATION
Strategic Planning & Execution Business Development Operations Management
Revenue and Profit Increases Key Account Management Market Analysis & Penetration
Problem Resolution Time Management Customer Relationships
PROFESSIONAL EXPERIENCE
Way Mechanical Dallas -Fort Worth, TX May 2024–Nov 2024 Medical Leave
(Cleared to Work)
ACCOUNT MANAGER
Managed a portfolio of existing accounts while successfully acquiring and onboarding new clients in the Dallas
and Fort Worth region. Specialized in selling HVAC and plumbing solutions including new equipment, repair
services and preventative maintenance contracts.
Built strong client relationships to identify needs, provide tailored solutions, and drive long term customer
satisfaction.
Sourced all external products for new product pricing and repairs of existing systems to support competitive
proposals.
Calculated labor costs using market and company rates to ensure accurate and competitive bids.
Analyzed market trends to identify opportunities for expanding territory growing customer base.
Plan and scheduled weekly activities including sales calls, business meetings, and call reports in Pipedrive.
Conduct site walkthroughs with customers to estimate projects and prepare bids/proposals.
Provide after sale service to resolve issues and ensure customer satisfaction to achieve company goals.
Smith Protective Services Fort Worth, TX 2017–May 2024
BUSINESS DEVELOPMENT MANAGER
Sell security products including Security Guard Services, Security Electronics and Entry Systems throughout
Tarrant County. Customers include Industrial Parks, Independent School Districts, Cities, Counties, and various
independent businesses.
Drive new and recurring sales revenue to $5 million in 2023 from $500,000 in 2017.
Assist with daily business operations including planning and scheduling.
Interview, hire, train, and supervise new employees.
Analyze market trends to expand territory and customer base.
Plan and schedule weekly activities including sales calls, business meetings, and call reports in Salesforce.
Conduct site walkthroughs with customers to estimate projects and prepare bids/proposals.
Provide after sale service to resolve issues and ensure customer satisfaction.
…Continued
Monty Millen Page 2 817.937.6522 [email protected]
Millen Oil McKinney, TX 2016–2017
SALES REPRESENTATIVE
Sold bulk fuel and lubricants to General Contactors in Dallas/Fort Worth Metroplex.
Realized more than $3 million in sales revenue during tenure.
Developed sales presentations to acquire new customers in the DFW Metroplex.
Planned territory activities including cold and warm customer calls, sales, invoicing, and reporting.
Southern Folger San Antonio, TX 2014–2016
REGIONAL SALES MANAGER
Sold Detention Equipment products, Locks, Sliding Doors, Retro-Fit Options and turnkey installation solutions in
Texas, Louisiana, Oklahoma, Illinois, Arkansas, Missouri, Kansas, and Ohio with 50% to 70% travel.
Achieved $3.9 million sales in 2015. Exceeded annual sales plan each year.
Planned and executed company sales, revenue, and profit objectives.
Sourced, secured, and maintained contacts with city, county, and state agencies.
Planned sales calls, documented weekly territory activity, and developed sales call reports in Salesforce.
Laser Technology Denver, CO 1999–2014
REGIONAL SALES MANAGER
Sold laser-based law-enforcement products, software, and performed computer applications throughout Texas,
Oklahoma, Louisiana, Mississippi, Arkansas, Kansas, and New Mexico.
Drove annual sales to more than $1 million in 2014 from $300,000 in 1999.
Consistently ranked in top 3 Regional Sales Managers nationwide.
Traveled 50%–70% to develop and maintain business contacts with city, county, and state customers.
Conducted product setup, installation, and customer training.
Anchor Crane & Hoist Irving, TX 1996–1999
SALES & CUSTOMER SERVICE REPRESENTATIVE
Sold material handling systems to end users, OEMs, and Distributors in Texas, Oklahoma, and New Mexico.
Increased annual sales to more than $2 million in 1999 from $500,000 in 1996.
Traveled 50% to provide excellent service to new and existing customers.
Built sales pipeline through cold premise visits, phone calls, and customer referrals.
Rexnord Dallas-Fort Worth, TX 1995–1996
CUSTOMER SERVICE REPRESENTATIVE
TECHNICAL SKILLS
Microsoft Office: Word, Excel, PowerPoint, and Outlook; Salesforce and Pipedrive
EDUCATION
Bachelor of Science, Business Administration-Louisiana State University
