(A) SYLLABUS FOR COMPETITIVE EXAMINATION FOR DIRECT RECRUITMENT

TO LOWER DIVISION CLERK GRADE

Paper Subject Marks Duration
Paper-I PART A 3 hours with compensatory
General Knowledge (50 questions) 100 time of 20 minutes per hour
General English (25 questions) 50 for persons with
benchmarked disabilities
PART B
Essay writing 20
English Comprehension 30
Total 200
Paper-II Computer Knowledge (50 questions see schedule IV) 100 3 hours with compensatory
Simple Arithmetic (25 questions) 50 time of 20 minutes per hour
General Intelligence & Reasoning (25 questions) 50 for persons with
benchmarked disabilities
Total 200
GRAND TOTAL 400

Notes:
1) For recruitment to Lower Division Clerk Grade, the order of test/examination shall be typing test
written examination, skill test and personal interview.
2) Questions shall be set and answered in English only and of multiple-choice questions pattern only
except in Part B of Paper I, each question will carry two marks. The candidates shall be given
probable answers atleast four wherein the candidate has to choose one correct answer for every
objective type question.
3) Questions in Computer Knowledge appeared in Paper II shall be set from Courses specified in
schedule- IV of these regulations
4) Questions will be set in tune with the level of educational qualifications prescribed in the service
rules.
5) A brief description of the syllabus for direct recruitment to Lower Division Clerk Grade is as
follows:

Paper-I
General Knowledge: Questions will be designed to test the candidate’s knowledge of current events and
of such matters of everyday observation and experience as maybe expected of an educated person. The
test will also include questions relating to Indian history and culture, Indian polity including the
Constitution of India, geography, economy and general science. Questions on Mizo history and culture
will also form part of the syllabus.
General English: Questions will be designed to test the candidates understanding and knowledge of
English language, vocabulary, spelling, grammar, sentence structure, synonyms, antonyms, sentence
completion, phrases and idiomatic use of words etc. There will be questions on comprehension of a
passage also.
English Comprehension: There will be questions on comprehension of passages also to test the
vocabulary, grammar, logical thought ability and overall grasp of the candidates over English language.

Paper-II
Simple Arithmetic: Number system, simplification, roots, averages, discounts, percentages, profit & loss,
ratio and proportion, partnership, chain rule, time & work, time & distance, simple & compound interest,
mensuration, permutations & combinations, heights & distances, line graphs, bar graphs, pie charts and
tabulation.
Basic Computer knowledge: Questions in Basic Computer Knowledge shall be set from Courses specified
in Schedule IV of these regulations.

(B) Typing Test.-

1) Typing test as prescribed in schedule III of the service rules for direct recruitment to the Lower
Division Clerk Grade shall be held before conduct of written examination, skill test and personal
interview.
2) Typing Test shall be held in a computer laboratory and shall be qualifying nature only.
3) Marks shall not be awarded for typing test. All candidates who secure a qualifying speed of
minimum 30 words per minute shall be recorded only as FIT for written examination and below
as UNFIT.
4) Candidate who fails to meet the required number of words in the typing test shall not be eligible
to appear in the written examination.

(C) Skill test.-

1) Skill test shall be held in a computer laboratory after written examination. The specific skills to be
tested, the weightage to be given to the respective skills, the minimum qualifying marks and the
duration of tests for each skills for direct recruitment to Lower Division Clerk Grade shall be as
follows:-
Sl. No. Name of skill to be tested No. of questions Max. Marks Duration
1 Skills in Microsoft Word 3 30 30 minutes
2 Skills in Microsoft Excel 3 30 30 minutes
3 Skills in Microsoft Power Point 3 30 30 minutes
2) Questions shall be set to assess the skills of the candidate as to the usage of multiple features of
the above applications. Questions in the skills tests shall not be theoretical in nature since the
very objective of skills test is to assess the skills of the candidate to handle the above applications
for day to day office usage.
3) Skill Test shall not be in the form of examination but practical test. Candidates must obtain
minimum 36 marks across the skills prescribed in these regulations to qualify in the Skills Test.
4) Skills Test shall be qualifying nature only and any marks whatsoever obtained by the candidates
in these tests shall not be added to determine the final order of merit. Any candidate who fails to
obtain qualifying marks prescribed in the skill test shall not be eligible to appear for personal
interview.
5) Skills Test shall be conducted by the Departmental Promotion Committee after the conduct of
written examination.
6) Skills Test in computer proficiency need not be conducted for direct recruitment to Upper Division
Clerk Grade and Assistant Grade.
 SCHEDULE IV
SYLLABUS ON COMPUTER PROFICIENCY (COMPUTER KNOWLEDGE)
FOR LOWER DIVISION CLERK GRADE

I. FUNDAMENTALS OF COMPUTER (TOTAL- 20 MARKS)

A. Introduction – 2 marks
What is a Computer (Analog Computers, Digital Computers), Characteristics of Computers, The
Evolution of Computers, Computer Generations [First Generation (1942-1955), Second Generation
(1955-1964), Third Generation (1964-1975), Fourth Generation (1975-1989), Fifth Generation (1989-
Present)]
B. Basic Computer Organization - 2 marks
Input Unit, Output Unit, Storage Unit, Arithmetic Logic Unit, Control Unit, Central Processing Unit, the
System Concept
C. Processor and Memory - 4 marks
Central Processing Unit (Control Unit, Arithmetic Logic Unit, Instruction Set, Registers, Processor
Speed, Types of Processors), Main Memory (Storage Evaluation Criteria, Main Memory Organization,
Main Memory Capacity, Types of Memory Chips, Cache Memory)
D. Secondary Storage Devices - 2 marks:
Sequential and Direct-Access Devices, Magnetic Tapes, Magnetic Disks, Optical Disks, Memory Storage
Devices, Data Backup, On-line, Near-line, and Off-line Storage, Hierarchical Storage System (HSS),Flash
memory
E. Input-output Devices - 2 marks
Input Devices (Keyboard Devices, Point-and-Draw Devices, Data Scanning Devices, Digitizer,Electronic-
card Reader, Speech Recognition Devices, Vision-Input System), Output Devices (Monitors, Printers,
Plotters, Screen Image Projector, Voice Response Systems)
F. Computer Software - 4 marks
What is Software, Relationship between Hardware and Software, Types of Software (System Software,
Application Software.
G. Classification of Computers - 2 marks
Notebook Computers (Laptops), Personal Computers (PCs), Workstations, Mainframe Systems,
Supercomputers, Client and Server Computers, Handheld Computers (Tablet PC, PDA/Pocket PC,
Smartphone)
H. Information Technology and Society - 2 marks
Indian Information Technology (IT) Act, The Information Technology (Amendment Bill), Intellectual
Property Rights (IPR) Issues, Information Technology Applications in Air Lines and Railway Ticket
Reservation, Computer in Banks, Inventory Control, Financial System, Hotel Management, Computers
in Education, Video Games, Telephone Exchanges, Mobile Phones, Information Kiosks, Special Effects
in Movies.

II. OPERATING SYSTEMS (TOTAL -16 MARKS)

A. Introduction - 2 marks
- What is an Operating System?
- Main Functions of an Operating System
B. Microsoft Windows 7 & above - 2 marks
An Overview of Different Versions of Windows, Main Features of Windows Operating System
C. Basic elements of opening screen of windows 7 & above - 2 marks
The Desktop, Icons and their Types, the Taskbar, Elements of a Window
D. File management in windows 7 & above - 4 marks
File, Folder, Folder Tree, Selecting Files and Folders, Creating Files and Folders, Naming and Renaming
Files and Folders
E. Windows Start Menu - 2 marks
All Programs, My Recent Documents, Control Panel, Printers and Faxes, Help and Support, Search, Run,
Log Off, Turn off Computer
F. Windows Shortcuts - 2 marks
Creating a Shortcut, Renaming a Shortcut, Deleting a Shortcut
G. Essentials Windows Accessories - 2 marks
System Tools, Entertainment, Calculator, Notepad, Paint, WordPad

III. OFFICE AUTOMATION SOFTWARE (TOTAL – 64 MARKS)

(Based on MS Office)
A. Word Processing (24 marks)
a) An Introduction - 2 marks
Introduction, The Word Screen, Creating documents, editing documents, Printing documents, Quitting
documents.
b) Formatting a Document - 6 marks
Text style, Changing the font type and size, Alignment of text, Formatting paragraphs with line of
paragraphs with line of paragraph spacing, Adding headers, footers and page numbers.
c) Using AutoCorrect - 2 marks
Introduction to AutoCorrect, Using AutoCorrect.
d) Proofing a Document with Spell and Grammar Check - 2 marks
Spell and grammar check the entire document, Readability statistics, using the thesaurus, using word
count.
e) Finding and Replacing Text - 2 marks
Replacing occurrences of text, Finding and replacing formatting.
f) Improving the Look of a Document - 4 marks
Adding borders and shading, Bullets and numbering, page setting, Format painter, Inserting symbols,
Using superscript and subscript.
g) Inserting Graphics - 2 marks
Inserting a graphic, Inserting WordArt.
h) Inserting Table - 2 marks
Understanding tables, Table Auto Format.
i) Mail Merge - 2 marks
The basic concept of merging documents, working with master documents, Merging documents.

B. Spreadsheet package: (16 marks)

a) Introduction to Spreadsheets - 2 marks
Getting Started, The worksheet, saving the worksheet, closing a worksheet, exiting Excel.
b) Using Formulas in Excel – 2 marks
Opening a worksheet, entering formula, copying formula, some more calculations using formula,
concept of worksheets and workbook.
c) Understanding Cell Referencing in Excel - 2 marks
Relative referencing, absolute referencing, Mixed referencing.
d) Editing a Worksheet, Formatting and Printing a Worksheet - 4 marks
Formatting a worksheet, printing a worksheet.
e) Use of Simple Statistical Functions - 2 marks
Statistical functions, adjusting the worksheet size, Conditional function.
f) What-if Analysis and Data Tables in Excel - 2 marks
What-if analysis, Data tables, creating a one-variable data table, creating a two-variable data table.
g) Working with Graphs and Charts - 2 marks
Creating charts using ChartWizard, Sizing and moving charts, Updating charts, changing the chart type,
previewing and printing charts.

C. Presentation package: (10 marks)

a) Introduction to PowerPoint - 2 marks
An introduction to presentation graphics, Basic elements of a slide, Different types of slide layouts,
Getting stated, creating a presentation.
b) Different Views of a Presentation - 2 marks
Opening an existing presentation, switching views.
c) Editing a Presentation - 2 marks
Adding slides, Deleting slides, Rearranging slides, changing the presentation design, changing slide
layouts, Printing a presentation.
d) Adding Special Effects in a presentation - 4 marks
Inserting pictures from files, Animating slides, Adding sound effects, setting slide timings, Rehearse
timings, grouping and ungrouping pictures.

D. Internet technology: (14 marks)

a) Introduction to Internet - 4 marks
What is Internet? Growth and Owners of the Internet, Anatomy of Internet, History of World Wide
Web, Basic Internet Terminologies, Netiquette, Internet Applications, Commerce on the Internet,
Governance on the Internet, Impact of Internet on Society, Crime on/through the Internet (Cyber
Crime, Reasons for Cyber Crime, Mode and Manner of Committing Cyber Crime, Prevention of Cyber
Crime)
b) Services on Internet - 4 marks
What is World Wide Web? HTTPS, Search Engines
c) Electronic Mail - 6 marks
E-mail Networks and Servers, E-mail Protocols, Structure of an E-mail, E-mail Contents and Encoding,
E-mail Routing, E-mail Clients, E-mail Encryption, Address Book, Signature File.