Scribd
Upload
28 views4 pages

School Support Lead

Jackfruit Finance is seeking a School Support Lead (SSL) in Nairobi to manage the lifecycle of financing products for schools, focusing on client acquisition, credit assessment, and loan management. The role requires either extensive experience for a Senior SSL or entry-level experience for a Junior SSL, with responsibilities including training, debt portfolio management, and ongoing client support. Candidates must demonstrate relevant skills and achievements in their applications, aligning with Jackfruit's mission of financial inclusion in education.

Uploaded by

mulibetty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
28 views4 pages

School Support Lead

Jackfruit Finance is seeking a School Support Lead (SSL) in Nairobi to manage the lifecycle of financing products for schools, focusing on client acquisition, credit assessment, and loan management. The role requires either extensive experience for a Senior SSL or entry-level experience for a Junior SSL, with responsibilities including training, debt portfolio management, and ongoing client support. Candidates must demonstrate relevant skills and achievements in their applications, aligning with Jackfruit's mission of financial inclusion in education.

Uploaded by

mulibetty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 4

Role Specification: School Support Lead (SSL)

About Jackfruit Finance


Jackfruit Finance is a tech-enabled lender in Kenya focused on delivering financial solutions to
schools. By bridging the gap between affordable schooling and access to capital, Jackfruit
Finance is transforming how educational institutions access funding. With a strong commitment
to financial inclusion, Jackfruit has provided over funding to 400+ schools and continues to scale
its operations. For more information, please visit our website and Jackfruit Finance LinkedIn.

About the Role: School Support Lead (SSL)


Location: Nairobi, Kenya
Commitment: Full-time position with a dynamic and mission-driven team.
Reports to: Branch Manager (Regional Team Leader)
Entry Levels:

● Senior SSL: Extensive experience in education finance or B2B sales


● Junior SSL: Entry to mid-level experience, ideally with a background in sales or client
management

Summary of Role:
The School Support Lead (SSL) is responsible for the entire lifecycle of Jackfruit’s financing
products within their assigned region. This role involves sales, credit assessment, loan
disbursement, and debt portfolio management. SSLs work directly with school leaders to ensure
funds are used effectively and to benefit the schools they support. Based on experience,
candidates may be placed into a Senior SSL or Junior SSL position.

Key Responsibilities:
1. Client Acquisition and Pipeline Development
a. Identify and onboard new schools interested in Jackfruit’s loan products, meeting
monthly targets.
b. Foster strong relationships with school leaders, becoming a trusted advisor for
their financial needs.
2. Credit Scoring and Loan Processing.
a. Conduct thorough credit scoring for schools applying for loans through accurate
and detail oriented data capture.
b. Evaluate applicants’ financial profiles and ensure accuracy in credit applications
before review.
3. Training and Onboarding for Loan Recipients
a. Train approved schools on managing their Jackfruit loans, ensuring a clear
understanding of repayment processes and project guidelines.
b. Monitor project implementations and asset purchases to confirm funds are
utilized as intended.
4. Debt Portfolio and Risk Management
a. Manage and monitor the repayment of loans, ensuring timely collections and
developing corrective action plans for delinquent accounts.
b. Collaborate with internal teams to achieve a 100% on-time repayment rate.
5. Client Relations and Ongoing Support
a. Provide ongoing financial guidance and support to schools, addressing queries
and maintaining a positive client relationship.
b. Attend regional meetings and peer review sessions to share insights and
contribute to best practices within the SSL team.
6. Data Management and Operational Support
a. Ensure accurate tracking of client data and loan application status, and actively
follow up with pending applications.
b. Execute other education finance-related tasks as assigned by the Team Leader
or Head of Operations.

Key Performance Indicators (KPIs):


● Repayment: Achieve a 100% on-time repayment rate across all loans.
● Disbursement Targets: Achieve disbursement targets monthly
● Fund Utilization: Ensure all disbursed funds are used as intended for project or
asset acquisition.

Compensation & Benefits:


● Salary: Competitive, with benefits
● Insurance: Coverage for employees and immediate family
● Monthly Airtime Allowance: KES 2,100
● Business Trip Coverage: Transport and accommodation provided for trips outside
Nairobi and surrounding areas
● Contract Type: Permanent, with an initial 3-month probation period (extendable up to 12
months)
● Additional Perks: Discretionary bonuses based on performance
Practical Assessment:
Candidates shortlisted for this role will be required to complete a practical assessment to
evaluate their strategic approach and technical capabilities:

Client Case Study Analysis:


The candidate will receive a sample set of bank and M-Pesa statements from a fictional school.
They will be tasked with identifying any potential risks, and providing a recommendation on
creditworthiness. They will also create a brief plan on how they would support the school in
managing their finances.

Equality & Non-Discrimination Practices:


Jackfruit Finance is committed to fostering a work environment that values diversity and
inclusivity. We are an equal opportunity employer, and we adhere to the principles outlined in
Article 27 of the Constitution of Kenya 2010, which prohibits discrimination on the grounds of
race, gender, ethnicity, religion, disability, and social status.

Application
Please submit your application here.

Cover Letter Instructions


(Please keep answers short and to the point)

1. Career Highlights in Five Bullet Points Maximum


a. Key Roles: Highlight significant positions that demonstrate the candidate's
career progression.
b. Relevant Skills and Expertise: Emphasize core competencies that align with
the responsibilities at Jackfruit Finance.
c. Achievements with Quantifiable Impact: Include specific, measurable
outcomes, such as increasing revenue by a certain percentage or leading a
team of a specific size.
d. Industry Experience: Mention any prior experience in finance, education,
technology, or African markets.
e. Leadership or Key Projects: Provide examples where the candidate
demonstrated leadership or participated in high-impact projects.

2. Reasons to Join Jackfruit Finance (3-5 Bullet Points)


a. Mission Alignment: Describe personal alignment with Jackfruit Finance's
mission in education finance and its impact in Africa.
b. Professional Growth: Explain how the role supports their career goals and
areas for development.
c. Interest in JF’s Approach or Goals: Identify unique aspects of Jackfruit
Finance, such as its innovative lending approach, technology integration, or
social impact focus, that appeal to the candidate.
d. Cultural Fit: Discuss the company culture, team dynamics, or other appealing
elements.

3. Top Three Career Achievements


a. Impact-Oriented Achievement: Highlight a noteworthy accomplishment with
a clear, positive impact.
b. Innovative Contribution: Describe any new process, product, or idea the
candidate initiated that benefited their team or company.
c. Recognition or Awards: Mention any recognitions, awards, or notable
professional distinctions received.

You might also like