Printed Page: 1 of 2

Subject Code: KOE085

0Roll No: 0 0 0 0 0 0 0 0 0 0 0 0 0

BTECH
(SEM VIII) THEORY EXAMINATION 2023-24
QUALITY MANAGEMENT
TIME: 3 HRS M.MARKS: 100

Note: 1. Attempt all Sections. If require any missing data; then choose suitably.

SECTION A
1. Attempt all questions in brief. 2 x 10 = 20
Q no. Question Marks CO
a. Define Quality and Quality management. 02 1
b. Explain claim analysis. 02 1
c. Describe quality function. 02 2
d. Outline Appraisal cost. 02 2
e. Describe control chart’s upper control limit (UCL) and lower control 02 3
limit (LCL).
f. Explain the role of control charts in quality analysis applications. 02 3
g. Describe reliability with example. 02 4
h. Describe Defect identification and resolution. 02 4

2
i. Contrast need of Quality management system. 02 5

13
90
j. Define Quality Audit. 02 5

2.
_2

24
SECTION B
P1

5.
2. Attempt any three of the following: 3 x 10 = 30
4E

.5
a. Describe the Quality concept in design. Explain the process of the 10 1
“review of design”. 17
P2

b. Explain Quality function and the process of deployment of quality 10 2

|1
Q

function in an organization.
c. Explain the construction of R charts. Discuss with some example. 10 3
PM

d. Explain “zero-defect”. Explain the role of zero defect policy in 10 4

achieving the highest standards of quality.
9
:2

e. Describe Quality Audit and its types in detail. 10 5

37

SECTION C
1:

3. Attempt any one part of the following: 1 x 10 = 10

24

a. Discuss the TQM Modern concept. Explain the dimensions of the 10 1

quality.
20

b. Discuss the following terms 10 1

n-

Quality in sales and services 2) Guarantee 3) Analysis of claims

Ju
4-

4. Attempt any one part of the following: 1 x 10 = 10

|1

a. Contrast the statement “Quality is free”. If some organization is 10 2

investing capital to achieve quality standards then how quality is free in
long run.
b. Contrast the role of human Factor in quality Attitude of top 10 2
management. Also explain how the leadership attitude of top
management affects quality.

1|Page
QP24EP1_290 | 14-Jun-2024 1:37:29 PM | 117.55.242.132
 Printed Page: 2 of 2
Subject Code: KOE085
0Roll No: 0 0 0 0 0 0 0 0 0 0 0 0 0

BTECH
(SEM VIII) THEORY EXAMINATION 2023-24
QUALITY MANAGEMENT
TIME: 3 HRS M.MARKS: 100

5. Attempt any one part of the following: 1 x 10 = 10

a. How does the acceptance sampling by variables differ from that by 10 3
attributes? Explain.
b. Explain the construction of P charts. Discuss with some example. 10 3

6. Attempt any one part of the following: 1 x 10 = 10

a. Illustrate MTTF (Mean Time To failure), MTTR (Mean time to repair) 10 4
and MTBF (Mean Time between failures). Let the failure rate of a
railway engine is 0.0002 failure/hr. Find MTTF of the railway engine.
b. Illustrate the defect management process. Explain the various steps 10 4
involved the defect management process.

7. Attempt any one part of the following: 1 x 10 = 10

a. Describe ISO 9000 family. Describe the ISO8402, 9000, 9001, 9002, 10 5
9003 and 9004 in detail.

2
13
b. Describe JIT approach to minimize the waste in manufacturing. Explain 10 5
90
the need of JIT.

2.
_2

24
P1

5.
4E

.5
17
P2

|1
Q

PM
9
:2
37
1:
24
20
n-
Ju
4-
|1

2|Page
QP24EP1_290 | 14-Jun-2024 1:37:29 PM | 117.55.242.132