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Error Message F5350 While Release Credit or Debit Memo To Accounting

The document discusses the error message F5350 encountered when releasing credit or debit memos to accounting in SAP systems. This issue arises due to discrepancies in customer information between the billing document and the credit/debit memo, particularly influenced by customization settings in transaction VOFA. The resolution indicates that this behavior is standard design and highlights potential causes and related keywords for further reference.

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0% found this document useful (0 votes)
62 views2 pages

Error Message F5350 While Release Credit or Debit Memo To Accounting

The document discusses the error message F5350 encountered when releasing credit or debit memos to accounting in SAP systems. This issue arises due to discrepancies in customer information between the billing document and the credit/debit memo, particularly influenced by customization settings in transaction VOFA. The resolution indicates that this behavior is standard design and highlights potential causes and related keywords for further reference.

Uploaded by

chellapathi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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SAP Knowledge Base Article

1669117 - Error message F5350 while release credit or debit memo to accounting.
Component: SD-BIL-CA (Sales and Distribution > Billing > Account Assignment), Version: 7, Released On:
07.11.2024

Symptom
When a credit memo or a debit memo, created with reference to a billing document, is released to accounting, the system
issues the message F5350.

Environment
Sales And Distribution (SD)
SAP R/3
SAP R/3 Enterprise 4.7
SAP ERP Central Component
SAP ERP
SAP Enhancement package for SAP ERP
SAP Enhancement package for SAP ERP, version for SAP HANA

Reproducing the Issue


1. Create a billing document, and release it to accounting
2. Run VF01 an create a credit (or debit) memo with reference to the billing document.
3. Release the credit (or debit) memo to accounting.
OR
1. Create a billing document, and release it to accounting.
2. Run VA01 and create a credit (or debit) memo request with reference to the billing document.
3. Run VF01 to bill the credit (or debit) memo request.
4. Release the credit (or debit) memo to accounting.

Cause
The problem can occur only if in customizing of credit/debit memo type, in transaction VOFA, the flag 'Credit
memo w/ValDat' = X (field TVFK-XVALGS).
In this case the field BSEG-REBZG of the accounting document of credit memo is filled with the number of the
accounting document related to the referred billing document.
When field BSEG-REBZG contains a document number, then system checks the customer of that accounting document
is the same of the new accounting document. If they are different, then system issues message F5350.
The customers of the accounting documents can be different for the following causes:
1. In transaction VOFA the field 'Branch/Head office' (TVFK-XFILKD) is set differently in the billing document type and
credit/debit memo, leading to different customer in FI.
2. In case the credit memo is created from credit memo request (second example), the Sold-to party or the Payer have been
changed in the credit memo request.

Resolution
This is standard design.
If the accounting document of the billing document is cleared, then field BSEG-REBZG of the credit memo accounting
document is not filled.
See Also
If the field XACCIT-REBZG is filled by a custom development in SD-FI interface (example it is filled in one of userexits
mentioned in the SAP note 301077), then error F5350 can occur in all types of billing document, and not only in credit
memo. This case is not covered by SAP Support.

Keywords
F5 350, VF02, VFX3, credit memo, debit memo, 'release to accounting', Gutschrift, Lastschrift, 'Freigabe zur Abrechnung',
'reference to billing document', 'Verweis auf Faktura', VOFA, TVFK-XVALGS, BSEG-REBZG, 'Credit memo w/ValDat' = X,
TVFK-XFILKD,

Products
Products

SAP ERP Central Component all versions

SAP ERP all versions

SAP R/3 Enterprise all versions

SAP R/3 all versions

SAP enhancement package for SAP ERP all versions

SAP enhancement package for SAP ERP, version for SAP HANA all versions

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