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Amadeus Customer Profiles: How to update a profile

(Cryptic)
Updated 31/10/2024 | 32343 Views

Procedure
You can update a traveler profile, a company profile, or a traveler associated to a company profile from a PNR or another profile.

You are automatically switched to Profile Mode (PM

PM), when you update a profile.

Update a profile from a displayed PNR:

Enter PU/

When security permits, you can add an office ID to your entry to update a profile for another office.

Entry Description

PU/-1 Update a traveler profile, name element 1

PU/OFFICE ID/-1 Update a traveler profile for a branch office, name element 1

PU/COMPANY PROFILE Update a company profile

PU/OFFICE ID/COMPANY Update a company profile for a branch office

PROFILE

PU/COMPANY PROFILE/-1 Update a traveler profile associated to a company

PU/OFFICE ID/COMPANY Update a traveler profile associated to a company, for a branch office
PROFILE/-1

PU3 Update a traveler profile associated to a company from a similar name list

PD3 Display a company profile from a similar name list

PU/-1,4,9-12 Update a traveler profile transferring PNR elements 4 and 9 through 12

 PU/OFFICE ID/-1,4,9-12 Update a traveler profile for a branch office, transferring PNR elements 4 and 9
through 12

PU/COMPANY PROFILE,4,9-12 Update a company profile, transferring PNR elements 4 and 9 through 12

PU/OFFICE ID/COMPANY Update a company profile for a branch office, transferring PNR elements 4 and 9
PROFILE,4,9-12 through 12

PU/COMPANY PROFILE-1,4,9-12 Update a traveler profile associated to a company, transferring PNR elements 4 and 9
through 12

PU/-1,X5,7-10 Update a traveler profile transferring all PNR elements except 5 and 7 through 10

PU/OFFICE ID/-1,X5,7-10 Update a traveler profile for a branch office, transferring all PNR elements except 5
and 7 through 10

PU/COMPANY PROFILE,X5,7-10 Update a company profile transferring all PNR elements except 5 and 7 through 10

PU/COMPANY PROFILE-1,X5,7-10 Update a traveler profile associated to a company transferring all PNR elements
except 5 and 7 through 10

When you are switched to Profile Mode, the profile is displayed and new information is added, such as a new SSR request and
phone contacts.

The information previously stored in the profile is not overwritten. You can modify or cancel any element that no longer applies.
Enter PEE to end and file the changes and exit Profile Mode.

The PNR you used to update the profile is stored in your work area. If you no longer need the PNR, enter IG to ignore.

Update a profile from a profile

Note: This can be done from a displayed profile only.

Enter: PUP*

Example: PUP*T/NCEXXXXXX/-WATSON/AL MR

Entry Description

PUP* Transaction code, asterisk (mandatory before receiving information)

T/ Source profile type (T = Traveler, Y = Agency, C = Company), slash

NCEXXXXXX/- Office ID of the receiving office, slash, dash

WATSON/AL MR Receiving profile traveler last name/first name, title (optional)

NOTE:

Source profile The profile the information is being transferred from

 Receiving profile The profile the information is being transferred to

Source office The office ID of the office that owns the profile from which the information is being transferred

Receiving office The office ID of the office to which the profile information is being transferred

Other sample entries:

Entry Description

PUP*Y/OFFICE ID/OTHER Update an agency profile for another office from your agency profile
AGENCY

PUP*Y/AGENCY PROFILE Update an agency profile from the agency profile of another office

PUP*C/COMPANY PROFILE Update company profile from a displayed company profile

PUP*C/OFFICE ID/COMPANY Update company profile from a displayed company profile, for a branch office
PROFILE

PUP*T/OFFICE ID/-LAST Update traveler profile from a displayed traveler profile, for a branch office
NAME/FIRST NAME

PUP*T/-LAST NAME/FIRST NAME Update traveler profile from a displayed traveler profile

PUP*T/COMPANY-LAST Update traveler profile associated with a company from a displayed traveler profile
NAME/FIRST NAME associated with a company

Update specific information:

You can update specific information by line numbers or by data sections. If you do not specify the information, all data is updated,
except the

Index Reference (PIN) field.

Entry Description

PUP*T/-COLLINS/DAN, PNR, FOL Update specific data sections of a traveler profile from a traveler profile

PUP*T/-COLLINS/DAN,3,9-12 Update specific lines of a traveler profile from a traveler profile

To end and file the changes and exit Profile Mode, enter PEE
PEE.

Data sections you can specify:

Element Description

PNR PNR transferrable data

ITI Itinerary

STO Pre-stored entries

 ဤစာမျက်(ှာကို ေဖာ် ြပပါဘာသာြဖင့် 5ကည့်မည် - ြမန်မာ ဘာသာြပန်ရန် ဘာသာစကားကိုေဖာ် ထုတ်ရန် အတွက် ပိ တ်ပါ ေရွ းချယ်စရာ ▼
PRI Priority

GEN General information

DOC Documents

FOL Follow-up

GLO Global search

AIR Travel policies - Air

HOT Travel policies - Hotel

CAR Travel policies - Car

TRA Travel management information

PTV Travel category

FFN Frequent flyer number

NOT Profile notes

If you want all the information transferred, except for certain data sections, use the X indicator.

Example: PUP*C/AMADEUS TRAVEL,XPNR

Enter HE PU or HE PUP for more information.

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