Management: Elements and Functions
Tutorial Exercise
1. Which of the following best defines management?
a) The process of organizing and controlling financial resources in a company.
b) The ability to create a product and deliver it to the market.
c) The process of planning, organizing, leading (staffing & directing), and
controlling resources to achieve organizational goals.
d) The practice of managing only the human resources within an organization.
2. A company produces (effectiveness) high-quality products, but the
production process requires excessive resources. This situation reflects:
a) High efficiency and low effectiveness
b) High effectiveness and low efficiency
c) High effectiveness and high efficiency
d) Low effectiveness and low efficiency
3. Which of the following best describes a balanced approach to
management, where both goals are achieved, and resources are used
optimally (efficiently)?
a) Focusing on effectiveness at the expense of efficiency
b) Focusing on efficiency at the expense of effectiveness
c) Balancing both effectiveness and efficiency
d) Ignoring both effectiveness and efficiency
4. Which of the following is typically responsible for setting the overall
strategic direction and making high-level decisions in an organization?
a) First-line managers
b) Middle managers
c) Top-level managers
d) Supervisors
5. Which level of management is most directly involved in overseeing
the work of employees, providing guidance, and ensuring daily
operations run smoothly?
a) Top-level managers
b) Middle managers
c) First-line managers
d) Team leaders
6. Which level of management is responsible for translating top
management’s strategic plans into specific objectives and overseeing
the activities of first-line managers?
a) Top-level managers
b) Middle managers
c) First-line managers
d) Operational managers
7. First-line managers primarily focus on:
a) Setting long-term goals and vision for the organization
b) Managing the day-to-day operations and supervising employees
c) Developing the overall organizational strategy (top level)
d) Making decisions that impact the entire company (top level)
8. Middle managers are primarily responsible for:
a) Executing daily operations and supervising employees
b) Making strategic decisions for the company
c) Implementing the strategies set by top-level management and overseeing
departments
d) Setting company-wide policies and goals
9. Which of the following is the first step in the management process or
function?
a) Organizing
b) Staffing
c) Planning
d) Controlling
10. Which of the following is NOT a key element of the organizing
function of management?
a) Allocating resources
b) Setting objectives - PLANNING
c) Structuring teams
d) Assigning tasks
11. The process of motivating, leading, and guiding employees falls
under which management function?
a) Controlling
b) Organizing
c) Directing
d) Planning
12. Which of the following is most closely associated with the
controlling function of management?
a) Establishing (set) goals
b) Monitoring performance (measure, compare the aim vs reality)
c) Delegating (assign) tasks
d) Motivating employees
13. Which management function involves developing (design)
strategies and setting (plan) objectives (goals)?
a) Leading
b) Organizing
c) Controlling
d) Planning
14. Which of the following is an example of the organizing function of
management?
a) Deciding on the company's strategic direction (plan)
b) Assigning responsibilities to team members (organizing)
c) Communicating vision and goals (directing)
d) Setting performance standards (control)
15. Which of the following activities is most directly related to the
planning function of management?
a) Recruiting (hire) new employees - staffing
b) Analyzing financial statements
c) Setting short-term and long-term goals
d) Monitoring team performance
16. Which of the following best describes the function of controlling?
a) Creating an organizational chart (hierarchy) - Organizing
b) Tracking the progress of objectives and taking corrective actions
c) Hiring and training employees - staffing
d) Motivating team members to achieve goals
17. When a manager adjusts goals based on changing
market conditions, this is an example of which function?
a) Planning
b) Organizing
c) Leading – motivating / guiding
d) Controlling
18. Technical skills are most important for which level of management?
a) Top-level managers
b) Middle-level managers
c) Supervisory or first-line managers
d) All levels of management equally
19. Which skill is essential for managers at all levels of an organization?
a) Technical skills
b) Conceptual skills
c) Human skills
d) None of the above
20. Human (dealing with people) skills in management refer to:
a) The ability to use specialized tools or equipment
b) The ability to communicate and interact effectively with others
c) The ability to analyze complex problems and find solutions (CONCEPTUAL)
d) The ability to develop financial strategies
21. What is the primary role of human skills in management?
a) To understand and manage complex technical systems (technical)
b) To develop business strategies and long-term goals (conceptual)
c) To work effectively with people and manage relationships
d) To monitor financial performance and budgets
22. A manager with strong conceptual (big brain – predict & connects
arounds them ) skills can:
a) Operate machinery and technical equipment (technical)
b) Understand how various parts of the organization relate to each other
(connecting points – point)
c) Train employees in specific tasks (human skill)
d) Develop marketing materials for a product
23. Which of the following scenarios (situation) would most likely
require a manager’s technical skills (specific knowledge & skills) e.g.
programming language) ?
a) Designing a new product (e.g. new apps – computing language)
b) Leading a team-building workshop (Human skill)
c) Developing a company’s strategic vision (planning – conceptual skill)
d) Analyzing employee performance (controlling – human skills)
24. A manager who is good at negotiating, resolving conflicts, and
building team morale (motivation) likely has strong:
a) Human skills
b) Technical skills
c) Conceptual skills
d) Administrative skills
25. As a manager moves higher in the organizational hierarchy, the
importance of which skill generally increases?
a) Technical skills
b) Human skills
c) Conceptual skills
d) Operational skills
