Project Code Project Title

Designing Sustainable
DTP001
Dining Solutions

Transform Healthcare
DTP002 Access in Underserved
Communities

Sustainable retail
DTP003
packaging solutions

Transforming Retail
Supply Chains:
DTP004
Innovating Distribution
and Logistics Networks
 Improving Parent and
Community Engagement
DTP005 in Education: A Human-
Centered Design
Approach

Transform assessment
DTP006
and feedback practices

Improve Accessibility
DTP007 and Inclusivity in our
bank
 Transforming Fraud
Prevention: Leveraging
DTP008
Design Thinking for
Security and Trust

Reimagining Urban
Living: A Design
DTP009
Thinking Exploration in
Real Estate

Designing Sustainable
Housing Solutions:
DTP010
Innovating Eco-Friendly
Communities
 Objective

The project aims to develop innovative and eco-

friendly strategies for the Royal Castle hotel’s
dining operations. By applying the stages of design
thinking, the project will focus on reducing food
waste, improving energy efficiency, and enhancing
customer experience, leading to sustainable and
profitable dining services.

The project aims to develop innovative and

sustainable healthcare solutions for "All is Well"
hospital by using the design thinking approach.
The project will focus on improving healthcare
access, affordability, and quality in underserved
areas through user-centered design, leveraging
technology and community engagement to create
impactful healthcare services.

The project aims to transform the company’s

packaging practices by utilizing the design
thinking approach to create eco-friendly, waste-
reducing, and sustainable packaging materials.
The initiative will involve engaging key
stakeholders, rethinking packaging designs, and
adopting innovative, recyclable, and
environmentally responsible solutions that align
with the company’s environmental stewardship
goals.

The project aims to address inefficiencies,

bottlenecks, and visibility issues within the current
supply chain by leveraging a design thinking
approach. The initiative will focus on optimizing
distribution and logistics networks, reducing lead
times, lowering transportation costs, and
improving inventory management to enhance
operational efficiency and meet evolving consumer
demands.
The project aims to enhance collaboration between
parents, families, and the community by
addressing barriers such as communication gaps
and cultural differences. Using the design thinking
process, the project will focus on creating
empathetic, innovative solutions to foster
sustained engagement, improve involvement in
decision-making, and strengthen partnerships that
support student success and create a positive
learning environment.

The project aims to reimagine and redesign the

current assessment system by placing students at
the center of the learning process. Using design
thinking principles, the project will focus on
developing more personalized, interactive, and
reflective assessment methods, while creating
dynamic feedback mechanisms that promote
student engagement, ownership, and meaningful
dialogue in their learning journey. This
transformation will enhance the understanding of
student progress and growth beyond traditional
standardized testing.

The project aims to enhance the bank's services by

applying design thinking strategies to address the
diverse needs of all customers, including those
with disabilities or other challenges. This initiative
will focus on optimizing physical branch access,
digital banking platforms, communication
channels, and customer support services to create
a more inclusive and accessible banking
experience for all users.
The project aims to overhaul Cloud Fund’s fraud
prevention processes by applying design thinking
to develop proactive, user-centered, and
innovative solutions. This initiative will focus on
simplifying and integrating fraud detection
systems, while leveraging emerging technologies
to stay ahead of evolving fraud tactics, ultimately
enhancing security and maintaining stakeholder
trust.

The project aims to address challenges like

affordability, sustainability, accessibility, and
quality of life in densely populated urban areas. By
applying design thinking principles, the project will
focus on creating innovative, inclusive, and
sustainable urban living solutions that enhance the
overall experience for residents while meeting the
evolving needs of diverse communities.

The project aims to create housing solutions that

minimize environmental impact while enhancing
residents' quality of life and promoting social
equity. By applying design thinking principles, this
project will explore innovative approaches to eco-
friendly housing and community design,
addressing challenges such as carbon emissions,
resource depletion, and habitat conservation to
build sustainable and inclusive urban
environments.
 Detailed Problem Statement

The hotel, "Royal Castle," approached Design Thinking consultants for innovative solutions to
enhance their business. The consulting team concentrates on various aspects of the
restaurant business, such as enhancing room booking and room services, providing
accessibility features, improving the overall customer experience, streamlining wastage
management, etc. As a part of the consulting team, you are tasked with providing a solution
for "Designing Sustainable Dining Solutions." Provide a detailed solution by applying the
stages of design thinking. Support each solution implementation stage with required
documents such as interviews, surveys, questionnaires, mind maps, prototypes, etc.

"All is Well" is a state-of-the-art multi-specialty hospital committed to providing

comprehensive healthcare services to patients of all ages. Located in a convenient and
accessible area, the hospital boasts a team of highly skilled medical professionals, including
doctors, nurses, and support staff, who are dedicated to delivering compassionate care and
clinical excellence. In addition to its clinical services, "All is Well" is committed to promoting
health and wellness in the community through educational programs, health screenings, and
outreach initiatives. The hospital plans to transform Healthcare access in underserved
communities. Help them provide viable solutions to Transform Healthcare Access in
Underserved Communities using the design thinking approach. Support each stage of the
solution with a complete documentation briefing about the tools and techniques used along
with justification.

In recent years, our retail company has become increasingly aware of the environmental
impact of our packaging materials and practices. We recognize the urgent need to transition
towards more sustainable retail packaging solutions that align with our commitment to
environmental stewardship and meet the growing expectations of our eco-conscious
customers. Our current packaging materials primarily consist of non-recyclable plastics and
excessive use of cardboard and paper, resulting in significant waste generation and
environmental pollution. Additionally, our packaging designs often prioritize aesthetics and
branding over sustainability, leading to excessive use of materials and unnecessary packaging
waste. To address these challenges and achieve our goal of creating sustainable retail
packaging solutions, we must embark on a comprehensive design thinking initiative that
engages stakeholders across our organization and leverages innovative approaches to
packaging design. Help us to accomplish the transformation by creating sustainable retail
packaging solutions.

In today's rapidly evolving retail landscape, our company recognizes the critical importance of
optimizing our supply chain to meet consumers' changing demands, enhance operational
efficiency, and remain competitive in the market. The existing supply chain is characterized by
inefficiencies, bottlenecks, and limitations that impact our ability to deliver products to
customers in a timely and cost-effective manner. Issues such as long lead times, high
transportation costs, inventory imbalances, and limited visibility into supply chain operations
have become major pain points that hinder our ability to meet customer expectations and
respond to market dynamics. Help us address these challenges and "Transforming Retail
Supply Chains: Innovating Distribution and Logistics Networks", using a comprehensive design
thinking initiative focused on innovating distribution and logistics networks.
Our educational institution recognizes the critical importance of fostering strong partnerships
between parents, families, and the wider community to support student success and create a
positive learning environment. However, our current efforts to engage parents and the
community in education are falling short of achieving meaningful and sustained involvement.
Despite our best intentions, we face challenges in effectively reaching and involving parents
and community members in school activities, decision-making processes, and collaborative
initiatives. There is a disconnect between the school and the community, with limited
communication channels, cultural barriers, and varying levels of interest and participation
among stakeholders. To address these challenges and improve parent and community
engagement in education, we must embark on a human-centered design approach that
prioritizes empathy, collaboration, and innovation. Provide a detailed report of the solutions on
"Improving Parent and Community Engagement in Education: A Human-Centered Design
Approach" using design thinking stages.

We recognize the critical importance of assessment and feedback in driving student learning
and achievement. However, our current assessment and feedback practices are falling short of
meeting the diverse needs of our students and effectively supporting their growth and
development. Our traditional approach to assessment primarily relies on standardized tests,
quizzes, and exams, which often fail to provide meaningful insights into student
understanding, progress, and areas for improvement. Additionally, feedback mechanisms are
limited, sporadic, and one-directional, with little opportunity for students to engage in
dialogue or reflection on their learning. To address these challenges and transform our
assessment and feedback practices, we need to embark on a design thinking journey that
places students at the center of the process and empowers them to take ownership of their
learning journey. Help us "Transform assessment and feedback practices" following design
thinking stages. Provide detailed documentation of the steps followed along with supporting
surveys, interviews, empathy maps, mind maps, and prototypes.

In our banking institution, we recognize the importance of ensuring that our services are
accessible and inclusive to all customers, regardless of their abilities, backgrounds, or
circumstances. However, we are aware of significant gaps and challenges in our current
approach to accessibility and inclusivity, which hinder some customers from fully engaging
with our services. Despite our efforts to provide accessible banking services, we have
identified several areas where improvements can be made to meet the diverse needs of our
customers. These areas include physical branch accessibility, digital banking platforms,
communication channels, and customer support services.
To address these issues and improve accessibility and inclusivity in banking, we need to
embark on a design thinking journey that prioritizes the needs and experiences of our diverse
customer base. Provide a detailed report on the steps to "Improve Accessibility and Inclusivity
in our bank" using Design Thinking strategies.
Cloud Fund, a finance company providing loans against property, recognizes the critical
importance of fraud prevention in maintaining customers' and stakeholders' security and trust.
Despite current efforts and investments in fraud prevention technologies and strategies, the
company continues to face challenges in effectively detecting, mitigating, and responding to
fraudulent activities.
The existing fraud prevention processes and systems are complex, siloed, and reactive,
making it difficult to identify and address fraudulent incidents in a timely manner.
Furthermore, the rapidly evolving nature of fraud schemes and tactics requires constant new
technology adaptation and an innovative approach to stay ahead of emerging threats.
Help them address these challenges and provide solutions for "Transforming Fraud Prevention:
Leveraging Design Thinking for Security and Trust." Support the solution with documentation
detailing the tools and techniques applied in each design thinking stage.

The concept of urban living is undergoing significant transformation in our rapidly growing
urban environments. As cities become more densely populated and diverse, there is a growing
need to reimagine urban living spaces to meet the evolving needs, preferences, and
aspirations of urban residents.
Despite the abundance of real estate developments in urban areas, many residents face
challenges related to affordability, accessibility, sustainability, and quality of life. High housing
costs, limited green spaces, inadequate public transportation, and social isolation are just a
few of the issues impacting urban living experiences.
To address these challenges and create more vibrant, inclusive, and sustainable urban
communities, we need to embark on a design thinking exploration in real estate. Provide
detailed design thinking solution documentation for "Reimagining Urban Living: A Design
Thinking Exploration in Real Estate."

In today's rapidly urbanizing world, there is an urgent need to address the environmental
impact of housing and urban development. Traditional housing practices often contribute to
environmental degradation, including deforestation, carbon emissions, habitat destruction,
and resource depletion. As populations continue to grow and cities expand, the demand for
housing increases pressure on natural ecosystems and exacerbates climate change.
To confront these challenges and pave the way for a more sustainable future, we have a
unique opportunity to innovate and reimagine how we design, build, and live in our
communities. Our goal is not just to develop eco-friendly housing solutions that minimize
environmental impact but to create living spaces that significantly enhance the quality of life
for residents and foster social equity.
The problem statement for this design thinking project is "Designing Sustainable Housing
Solutions: Innovating Eco-Friendly Communities". Provide detailed documentation of the steps
followed along with supporting surveys, interviews, empathy maps, mind maps, and
prototypes.