FaroArm and FARO Laser ScanArm Quantum Max

User Manual
March 2023
FaroArm and FARO Laser ScanArm Quantum Max

Legal Notices

Release Notice
This is the March 2023 revision of the FaroArm and FARO Laser ScanArm Quantum Max User Manual. It applies
to the FaroArm and FARO Laser ScanArm Quantum Max Model 41000.
No part of this publication may be reproduced, or transmitted in any form or by any means without written
permission of FARO Technologies, Inc.
FARO TECHNOLOGIES, INC. MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, REGARDING THE FAROARM AND ANY MATERIALS, AND MAKES SUCH
MATERIALS AVAILABLE SOLELY ON AN “AS-IS” BASIS.
IN NO EVENT SHALL FARO TECHNOLOGIES INC. BE LIABLE TO ANYONE FOR SPECIAL,
COLLATERAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING
OUT OF THE PURCHASE OR USE OF THE FAROARM OR THEIR MATERIALS. THE SOLE AND
EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES, INC., REGARDLESS OF THE FORM OF ACTION,
SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN.
THE INFORMATION CONTAINED IN THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE
AND DOES NOT REPRESENT A COMMITMENT ON THE PART OF FARO TECHNOLOGIES, INC.
ACCEPTANCE OF THIS DOCUMENT BY THE CUSTOMER CONSTITUTES ACKNOWLEDGMENT THAT
IF ANY INCONSISTENCY EXISTS BETWEEN THE ENGLISH AND NON-ENGLISH VERSIONS, THE
ENGLISH VERSION TAKES PRECEDENCE.

Copyright Notice
© Copyright 2017 - 2023 FARO Technologies, Inc..

Implementation Notes
This product includes third-party and open source resources. For license and copyright information pertaining to
the use of these resources, refer to the following document in the FARO Knowledge Base:
https://knowledge.faro.com/Essentials/General/3rd-Party_Open_Source_License_Information_for_FARO_Products

Trademarks
FARO®, and CAM2®, are registered trademarks of FARO Technologies, Inc.
Windows® and Excel® are registered trademarks of Microsoft, Inc.
Acrobat® is a registered trademark of Adobe Systems, Inc.
Intel®, and Pentium®, are registered trademarks of Intel Corporation.
Wi-Fi® is a registered trademark of Wi-Fi Alliance.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023)

 FARO FaroArm and FARO Laser ScanArm Quantum Max

Table of Contents

Chapter 1: Introduction 1
How to Use This Manual 2
General Information 3
6-Axis Quantum Max 4
7-Axis Quantum Max 6
Safety Labels 9
Pinch Points 9
Precautions 9
Regulatory Information 10
Bluetooth 10
Wireless Local Area Network (WLAN 802.11) 11
European Union 13
Product Environmental Information 14

Chapter 2: Setting up the Quantum Max 15

The Quantum Max Packing Contents 16
Optional Accessories 17
Shipping Case 17
Probe Case 18
Unpacking the System 19
Lifting the Quantum Max 19
Hardware Setup 20
Mounting the Base 20
Storage Hook 21
Installing Probes 23
6-Axis 23
7-Axis 24
7-Axis Handle 25
Removing the 7-Axis Handle 27
Wired connections 28
USB Cable 28
Supplying Power to the Quantum Max 30
Quantum Max Battery Pack 32

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 FaroArm and FARO Laser ScanArm Quantum Max

Battery Power Indicators 32

Installing the Battery Pack 33
Removing the Battery Pack 34
Charging the Battery Pack 34
Status LED Display 34
Packing the Quantum Max 36
USB Devices 38
Auxiliary Port 39
Quantum Max Power Supply 40
Surface Mount Plate Dimensions 41

Chapter 3: Operation 43
Numerical and Signal Processing 44
Handle LED 44
Quantum Max Handle Buttons 45
Error and Status Indicators 46
Referencing the Encoders 47
Host Computer 48
Wired connections 48
USB 49
Ethernet 49
Wireless Connections 49
FARO Wireless - Bluetooth 49
Using Bluetooth - Windows 10 50
Using Bluetooth - Windows 7 51
FaroArm Manager 54
FARO Wireless - WLAN 55
FaroArm Manager 56
Devices 57
USB 58
Bluetooth 59
WLAN 59
Ethernet 61
Probes 62
Probe Management 62
Probe Compensation List 62
Single Point Articulation Test (SPAT) 63
Arm Compensation 63

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Using FARO iProbes 63

Edit Probe 63
Probe Compensation Overview 64
Using the Quantum Max Extension Adapter 65
Probe Compensation 66
Hole Compensation Method - 6-Axis with Guidance 67
Hole Compensation Method - 7-Axis with Guidance 70
Hole Compensation Method 72
Sphere Compensation Method - 6-Axis 75
Sphere Compensation Method - 7-Axis 78
View Log 81
Configuration 82
Hardware Configuration 82
Network Configuration 83
Diagnostics 84
Base Deflection 84
Diagnostics 85
Temperature 86
Temperature Graph 86
Temperature Stability 87

Chapter 4: Probes 89
Quantum Max Ball Probes 90
Custom Probes 91
FARO Laser Line Probe 92
Laser Safety 94
Laser Radiation Emission 94
Serial Number Label 95
Servicing 95
Hardware Installation 96
Holding the FARO Laser Line Probe 99
Pointing to a Surface 99
Hardware Controls and Indicators 99
Buttons 99
LED 100
Range Finder 100
Range Finder Dialog Box 101
Details 102
Software Setup 102

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FaroArm and FARO Laser ScanArm Quantum Max

FARO Laser Line Probe Compensation 103

Plane Compensation 104
DRO 109
FARO Laser Line Probe Settings 110
Information 111
Settings 111
Saving and Managing Materials 112
Options 113
Saving and Managing LLP Settings 114
Additional Considerations 114
Renishaw TP-20 Probe Installation and Operation 115
Quantum Max TP-20 Probe Kit 115
Probe Modules for the TP-20 Probe 115
Measuring Software 116
Operation 116
Custom Probe Compensation 116

Chapter 5: 8-Axis 117

Shipping Case 118
Hardware Setup 118
Mounting the Base 118
Cable Connections 120
Reference the Encoders 121
Compensation 123
Measuring 125
8-Axis Work Holding Kit 126
8-Axis 500 mm Table 126

Chapter 6: Accuracy 127

Compensation and Calibration 128
Compensation versus Calibration 128
Quantum Max Compensation 128
ISO 10360 Standard 129
ISO 10360-12 Standard 129
ISO 10360-8 Standard 129
Quantum Max Calibration 130
Repeatability 130
Volumetric Accuracy 130

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Loss of a Degree of Freedom 131

Chapter 7: Maintenance and Troubleshooting 133

Normal Maintenance 134
Quantum Max 134
Host Computer 134
Mounting Stiffness Test 135
Temperature Considerations 135
Electrostatic Discharge (ESD) 136
ESD Best Practices 136
Troubleshooting 137
Power Issues 137
Hardware Communication Issues 138
FARO Wireless Connection Issues 138
Bluetooth 139
WLAN 139
FARO Wireless FAQ 140
WLAN Primer 141
Independent BSS (IBSS) 141
Infrastructure BSS (BSS) 141
Joining a WLAN 141
Establishing a FARO WLAN Connection 142
FARO iProbe FAQ 143
Quantum Max Performance Verification Checklist 144
Issues That Will Degrade Accuracy 144
Quantum Max Setup 145
Probe Setup 145
Probe Compensation 146
Mounting 147
Base Deflection 147
Tilt 147
Single Point Articulation Test (SPAT) 148
User Compensation 149
Repeat SPAT 149
Calibrated Artifact 149
Diagnosing FARO Laser Line Probe Accuracy Problems 150
FARO Laser Line Probe Compensation 151

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FaroArm and FARO Laser ScanArm Quantum Max

Chapter 8: Product Specifications 153

FaroArm Quantum Max 154
Model 41000 154
QuantumS Max 161
QuantumM Max 166
QuantumE Max 171

Chapter 9: Configuring the Quantum Max in CAM2 2023 175

Device Center Panel 176
Add a Device 176
Details 176
Active Probe 177
Hole Compensation 177
Sphere Compensation 177
Manage 177
Operations 177
Hardware Configuration 177
Temperature 178
Diagnostics 178
Devices Tab 180
Device Center 180
FARO Laser Line Probe Settings 180
Measuring with the Quantum Max 180
Adding Readings 181

Technical Support 183

Glossary 1

Index 1

vi FaroArm and FARO Laser ScanArm Quantum Max (March 2023)

 Chapter 1: Introduction

Thank you for choosing FARO’s Portable Measurement Arm - the FaroArm®, and FARO’s Portable Laser Line
Measurement Arm - the Laser ScanArm. This document contains detailed instructions on how to use your Quantum
Max series FaroArm and the FARO Blu® Laser Line Probe with the CAM2® 2023 measurement software.
Additional information about probes and important guidelines on maintaining your new Quantum Max/ScanArm is
also included.

This introduction contains information on how to reach FARO, how to read the manual, and a brief overview of the
Quantum Max. If you have any questions or need further instructions about any procedure, contact your Customer
Service Representative by Phone, Fax or E-Mail. See “Technical Support” on page 183.

Visit the FARO Customer Care area on the Web at www.faro.com to search our Knowledge Base. The Knowledge
Base is available 24 hours a day, 7 days a week, and contains hundreds of solutions to product and application
questions.

How to Use This Manual 2

General Information 3

6-Axis Quantum Max 4

7-Axis Quantum Max 6

Safety Labels 9

Pinch Points 9

Precautions 9

Regulatory Information 10

Bluetooth 10

Wireless Local Area Network (WLAN 802.11) 11

European Union 13

Product Environmental Information 14

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How to Use This Manual

Listed below are some visual and typographical conventions used in each of the sections.

Indicates directory names, menu names, buttons, tabs, key names, dialog box names, dialog
Bold text
box items, acronyms, and modes.

monospaced Indicates alphanumeric characters or values you enter in a field on the screen. For example,
text “Type 0.005 for the tolerance setting.”

It is important that you understand the meaning of the following words before proceeding.

Indicates the recording of XYZ coordinates of a point or location in 3D space. The word digitize is
digitize
the same as the term measure when referring to points.

choose or
Indicates that you are initiating an action. For example, “Select File > Insert > CAD Parts.”
select

left-click,
Indicates that you press and release the corresponding mouse button or keyboard key. Also used
right-click,
when referring to the hardware device buttons. For example, “After selecting a file from the Open
click, or
File dialog box, click OK to open the file” or “Press ESC at anytime to cancel a command.”
press

Indicates that you press and hold the left mouse button down and move the mouse. Release the
drag
mouse button to finish. This word is often used when changing the size of a window or toolbar.

Warning
WARNING: A WARNING notice denotes a hazard. It calls attention to an operating procedure, practice, or
event that, if not correctly performed or adhered to, could result in personal injury or death. Do not proceed
beyond a WARNING notice until the indicated conditions are fully understood and met.

Caution
CAUTION: A CAUTION notice denotes a hazard. It calls attention to an operating procedure, practice, or
event that, if not correctly performed or adhered to, could result in damage to the product or loss of important
data. Do not proceed beyond a CAUTION notice until the indicated conditions are fully understood and met.

Note
NOTE: A NOTE notice denotes additional information that aids you in the use or understanding of the
equipment or subject. Specifically, they are not used when a WARNING or CAUTION is applicable. They are
not safety related and may be placed either before or after the associated text as required.

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General Information
The FaroArm is a multiple-axis, articulated arm with a spherical working volume. Each joint has a rotary optical
encoder. The signals from these encoders are processed, using advanced error coding and temperature
compensation technology, and positional data is sent to the host computer using various wired and wireless
communication protocols.

The Base Assembly contains the majority of the electronics, including a power on/off button, wireless on/off
buttons, status indicators, battery pack bay, and communication ports.

There are five major communications ports on the Quantum Max located on the Base Assembly:

• USB 2.0 Host Port

• USB 2.0 Device
• Ethernet (802.3)
• Bluetooth (Internal Base Module)
• Wireless Local Area Network (WLAN 802.11 - Internal Base Module)

The FaroArm uses a non-volatile read/write FLASH memory. This memory stores programming and some
compensation data for the Quantum Max. There are proprietary methods that are capable of erasing, reading, and
writing the FLASH memory. These methods are used during manufacturing and field updating. Security for the
FLASH is limited to the anonymity of the access methods and the unavailability of documentation for the address
structure of the FLASH memory.

The only dynamic data stored in the Quantum Max are settings which relate directly to the operation of the
Quantum Max. Examples include the probe XYZ position, connection settings, etc. The Quantum Max does not
maintain in memory, or cache, measurement data of any type. Measurements recorded with the Quantum Max are
sent directly to the properly connected computer.

The Probe End Assembly is found at the farthest point from the base. It is free to rotate, has two control (red and
green) buttons and two circular LED indicators that provide visual feedback to the user. This assembly provides
for the attachment of probes and handle accessories.

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6-Axis Quantum Max

These are the key components and controls for the 6-Axis Quantum Max Model 41000.

① Tube 1 ⑤ Buttons
② Tube 2 ⑥ Handle LED
③ Storage Hook ⑦ Probe
④ Probe Locking Lever ⑧ Base Collar

Figure 1-1 6-Axis Quantum Max front view

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① Tube 1 ⑪ WLAN On/Off Indicator

② Tube 2 ⑫ Bluetooth On/Off Indicator
③ Storage Hook ⑬ Ethernet Port
④ Probe Locking Lever ⑭ USB Port
⑤ Buttons ⑮ Auxiliary Port
⑥ Handle LED ⑯ Powered USB Port
⑦ Probe ⑰ Power Supply Port
⑧ Battery Power Indicators ⑱ Lifting Handle
⑨ Battery Doors ⑲ Base Collar
⑩ Power On/Off Button

Figure 1-2 6-Axis Quantum Max back view

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7-Axis Quantum Max

These are the key components and controls for the 7-Axis Quantum Max Model 41000.

① Tube 1 ⑦ Probe Locking Lever - Top Mount

② Tube 2 ⑧ Top Probe Mount
③ Storage Hook ⑨ Handle LED
④ 7-Axis Handle (Removable) ⑩ Probe
⑤ Buttons ⑪ Base Collar
⑥ Probe Locking Lever - Front Mount

Figure 1-1 7-Axis Quantum Max front view

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① Tube 1 ⑥ Probe Locking Lever - Front Mount

② Tube 2 ⑦ Probe Locking Lever - Top Mount
③ Storage Hook ⑧ Top Probe Mount
④ 7-Axis Handle (Removable) ⑨ Handle LED
⑤ Buttons ⑩ Probe

Figure 1-2 7-Axis Quantum Max back view

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① Battery Doors ⑦ Ethernet Port

② Battery Power Indicators ⑧ Powered USB Port
③ Power On/Off Button ⑨ USB Port
④ WLAN On/Off Indicator ⑩ Power Supply Port
⑤ Bluetooth On/Off Indicator ⑪ Lifting Handle
⑥ Auxiliary Port ⑫ Base Collar

Figure 1-3 7-Axis Quantum Max Base back view

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Safety Labels
Notice the following safety labels on your Quantum Max.

Pinch Points
Labels that indicate pinch points are located on near the joints. Avoid placing hands and fingers in these pinch
points. See Figure 1-1 for the location of the pinch point labels.

Figure 1-1 Pinch Point Labels

Precautions
The Quantum Max is a precision measuring device that is ruggedized for shop use; however, care must still be
exercised in the operating environment when using the Quantum Max. Proper operation and care includes avoiding:

• Solvents.
• Abuse, such as dropping or twisting at end stops.
• Moisture and high humidity.
• Power fluctuations. See “Quantum Max Power Supply” on page 40.
• Excessive temperature changes without appropriate elapsed time. See “Temperature Considerations” on
page 135.

CAUTION: Using the Quantum Max in a manner not specified by the instructions in this manual will impair
the protection provided by the design of the product.

Your FaroArm and Laser ScanArm can give you many years of service when you treat it with care.

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Regulatory Information
Regulatory information for the wireless components of the Quantum Max is listed on the back of the base.

Figure 1-1 Wireless regulatory information label

Bluetooth
FCC ID: Z64-WL1835MOD
IC: 451l-WL1835MOD
MIC: 201-135370

DECLARATION OF CONFORMITY

FCC Compliance Statement:

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.

Information To The User:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment, this equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment is a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

CAUTION:Any change or modification not expressly approved by FARO Technologies, Inc. may void the user's
authority to operate the equipment.

DECLARATION OF CONFORMITY

Industry Canada Statement:

This device complies with RSS-210 of Industry Canada.

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Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. this device must accept any interference, including interference that may cause undesired operation of the
device.

CAUTION:EXPOSURE TO RADIO FREQUENCY RADIATION

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit
RF field in excess of Health Canada limits for the general population: consult Safety Code 6, obtainable from
Health Canada's website www.hc-sc.gc.ca/rpb

Wireless Local Area Network (WLAN 802.11)

FCC ID: Z64-WL1835MOD
IC: 451l-WL1835MOD
MIC: 201-135370

DECLARATION OF CONFORMITY

FCC Compliance Statement:

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.

Information To The User:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

CAUTION: Any change or modification not expressly approved by FARO Technologies, Inc. may void the user's
authority to operate the equipment.

NOTE: The WLAN (802.11b/g) can be used concurrently with the USB Device, LAN (Ethernet) and
Bluetooth ports. The Bluetooth and WLAN can be disabled by hardware and firmware.

Industry Canada Statement:

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

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including interference that may cause undesired operation of the device.

CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not
emit RF field in excess of Health Canada limits for the general population: consult Safety Code 6, obtainable
from Health Canada's website www.hc-sc.gc.ca/rpb

To comply with RF exposure requirements all antennas should be located at a minimum distance of 20cm, or
the minimum separation distance allowed by the module approval, from the body of all persons.

Japan

South Korea

Brazil

This product contains the model WL18MODGB ANATEL homologation code 15237-20-09891.

Singapore
IMDA DA106710
Complies with IMDA Standards N5936-21

China
CMIIT 2022DJ8194

Thailand
NCC S01425-21
This telecommunication equipment conforms to NTC/NBTC Technical Requirement

Israel
WL MOC file number: MOC 63-74381

India
WPC Equipment Type Approval (ETA). Registration No: ETA-SD-20211108542

Mexico
IFT: BOX22CE01617B
BRAZO ARTICULADO PARA MEDICIÓN 3D
FARO - 3D MEASUREMENT TECHNOLOGIES, S. DE R.L. DE C.V.

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Av. Centuria #215 Parque Industrial Millenium 66600 Apodaca, Mexico

TECNOLOGÍAS FARO
BRAZO 41000
Entrada: 100-240V~ 47-63Hz
Hecho en Tailandia”
European Union
The FaroArm Quantum Max complies with the protection requirements of the Council
Directives 2014/30/EU (Electromagnetic Compatibility), and 2014/35/EU (Low Voltage
Directive on Electrical Safety) and 1999/5/EC (R&TTE applies to radio equipment) as per
requirements of the laws of the Member States.

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Product Environmental Information

Legislation is now in place within the European Union (EU) that regulates waste from electrical and electronic
equipment (WEEE). European Directive
2012/19/EU on Waste Electrical and Electronic Equipment (the WEEE Directive) stipulates that WEEE is now
subject to regulations designed to prevent the disposal of such waste and to encourage design and treatment
measures to minimize the amount of waste that is placed into the waste stream. The objective of the WEEE
Directive is to preserve, protect and improve the quality of the environment, protect human health, and stimulate
the practical use of natural resources. Specifically, the WEEE Directive requires that producers of electrical and
electronic equipment be responsible for the collection, reuse, recycling and treatment of WEEE which the Producer
places on the EU market after August 13, 2005.

FARO Technologies, Inc., as a producer of electrical and electronic equipment (EEE), has endeavored to meet
these environmental responsibilities for managing WEEE. In so doing, FARO is providing the following to inform
its customers about the WEEE collection process:

In order to avoid any potential dissemination of hazardous substances into the environment, FARO has labeled this
product with the WEEE symbol (see below) in order to alert the end-user that it should be disposed of within the
proper waste management system. That system will recycle, reuse, and dispose of materials from this product in an
environmentally sound way.

The symbol represented below, and found on this FARO Technologies, Inc. product, indicates that this product
meets the European Directive 2012/19/EU on Waste Electrical and Electronic Equipment. This symbol, only
applicable in European Union countries, indicates that when this product reaches the end of its useful life it should
not be disposed of with normal household or municipal waste, but in an established waste stream for WEEE.

Each EU Member State country has established a system for the collection, disposal, and
recycling of WEEE. End-users in the EU should contact their local waste administration
system for collection instructions concerning this product.

Refer to www.faro.com/support/rohs-and-weee-statement/ for further environmental

information concerning this product.

This product is in compliance with the DIRECTIVE 2011/65/EU OF THE EUROPEAN

PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment (RoHs).

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 Chapter 2: Setting up the Quantum Max

This chapter describes the unpacking, mounting, connecting, powering up, and powering down of the Quantum
Max system.

The Quantum Max Packing Contents 16

Optional Accessories 17

Shipping Case 17

Probe Case 18

Unpacking the System 19

Lifting the Quantum Max 19

Hardware Setup 20

Mounting the Base 20

Storage Hook 21

Installing Probes 23

7-Axis Handle 25

Wired connections 28

USB Cable 28

Supplying Power to the Quantum Max 30

Quantum Max Battery Pack 32

Packing the Quantum Max 36

USB Devices 38

Auxiliary Port 39

Quantum Max Power Supply 40

Surface Mount Plate Dimensions 41

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The Quantum Max Packing Contents

The following components and accessories are standard items shipped with every system:

Quantum Max - Packing List

q Shipping case

q Quantum Max

q Probe case:
q 3 mm iProbe
q 6 mm iProbe
q FARO Compensation Cone and T-shaped
fixture
q FARO Compensation Sphere

q Accessories pocket:
q Power Supply
q USB cable
q Lithium-ion Smart Battery Pack
q Dust cover

q Documentation pocket:
q Product Environmental Information European
Union sheet
q FaroArm Quantum Max Calibration
Documents

q Surface Mount Plate

q 7-Axis Handle (7-Axis models only)

q Removable Button Plate (7-Axis models only)
q Probe Mount cover (7-Axis models only)

q FARO Laser Line Probe in separate Shipping case

(optional)

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Before using this device, please visit FARO’s online knowledge base:

https://knowledge.faro.com/FaroArm

Download the latest:

• Firmware

• FaroArm Diver

• User Manual

• Accessories Manual

Optional Accessories
The FaroArm Accessories Manual that is on your FARO Manual USB flash drive lists all of the optional
accessories that you can order from FARO. Installation and detailed operational instructions are included.

The FaroArm Accessories Manual is also available on FARO’s Web site at www.faro.com. To purchase optional
accessories, contact FARO’s Customer Service by Phone, Fax or E-Mail. See “Technical Support” on page 183.

Shipping Case

① Quantum Max ⑤ Surface Mount Plate

② Probe Case ⑥ Documentation Pocket
③ Accessories Pocket
④ 7-Axis Handle and LLP Storage

NOTE: The 7-Axis Handle is not available for 6-Axis Quantum Maxs.

CAUTION: The Laser Line Probe must not be packed in this case when shipped by a commercial carrier.
Pack the Laser Line Probe in the Laser Line Probe case when shipping by a commercial carrier.

Figure 2-1 Quantum Max Shipping case

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Probe Case

① Probe, 6 mm Ball ⑤ Additional Probe Storage

② Probe, 3 mm Ball ⑥ Renishaw Adapter Storage
③ Compensation Cone ⑦ Probe Kit Case
④ Compensation Sphere

Figure 2-2 Quantum Max Probe case

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Unpacking the System

The Quantum Max is packed in a Shipping case which includes space for the Cables, Probes, and mounting
hardware.

Lifting the Quantum Max

Follow safe lifting procedures when removing the Quantum Max from its Shipping case. Always use safe lifting
procedures when placing the Quantum Max on, or removing the Quantum Max from, the tripod.

To remove the Quantum Max from the Shipping case:

1. While in the Shipping case, lift Tube 2 and rotate it to place it onto Tube 1.

2. Reach under and grab the Quantum Max by Tube 1 and the base handle.

3. Lift the base handle first and then Tube 1 to remove it from the Shipping case.

Figure 2-1 Lifting the Quantum Max

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Hardware Setup
The following sections describe the proper setup of the Quantum Max system. This includes attaching the Quantum
Max to your work surface or tripod, and connecting the Quantum Max to your computer.

Mounting the Base

The counterbalance by the tension spring generates torque at the base of the Quantum Max; therefore, the mount
must meet certain requirements to achieve optimum machine accuracy.

CAUTION: The Quantum Max must be mounted in a upright position. Do Not mount the Quantum Max in
an inverted (upside down) or sideways position.

If you are not using a tripod, attach the 3½” threaded ring and surface mount plate to any stable location. To mount
the Quantum Max:

1. Remove the Quantum Max from the Shipping case.

2. Place the Quantum Max onto the 3½” ring of your tripod or surface mount plate. Thread the base collar onto the
ring and hand tighten.

3. Tighten the base collar using the attached handles.

Figure 2-1 Mounting the Quantum Max

For more information, see Mounting Stiffness Test on page 135 and Quantum Max Performance Verification
Checklist on page 144.

CAUTION: Always remove the Quantum Max from the tripod before moving the tripod to another location.

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Storage Hook
The Quantum Max has a Storage Hook attached to Tube 1 to secure Tube 2. This system helps secure the Quantum
Max and helps prevent damage to the probe when in the rest position.

1. Lift the last section upwards and insert the bottom of Tube 2 into the Storage Hook.

Figure 2-1 Attach the hook

2. Ensure both sides are in the hook and gently lower the last section.

Figure 2-2 Lock the hook

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3. Lift the last section upwards to remove Tube 2 from the Storage Hook to begin measuring.

Figure 2-3 Remove Tube 2 from the hook

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Installing Probes
Remove the Probe Kit case from the Shipping case. In addition to probes, this case contains the compensation
cone. The probe attaches to the handle at the end of the Quantum Max.

6-Axis
To install a probe:

1. Hold the end of the Quantum Max on the underside with one hand and open the probe locking lever with your
other hand.

Figure 2-1 Opening the Probe Locking Lever

2. Slide the probe onto the end of the Quantum Max. Rotate the probe until the marks on the probe and the handle
match.

Figure 2-2 Installing a Probe

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3. Close the probe locking lever.

Figure 2-3 Closing the Probe Locking Lever

Before measuring with the Quantum Max the probe must be compensated. Use the Probes command in your
measuring software, to set up and compensate the probe. See “Probes” on page 62.

NOTE: All FARO iProbes have a unique serial number. After compensating an iProbe, the compensation
information stores on your computer. If you remove the iProbe and reinstall it later, the Quantum Max
automatically loads the compensation data.

7-Axis
NOTE: You can install the probe into either probe mount on the 7-Axis handle. The following steps installs
the probe on the front probe mount.

To install a probe:

1. Hold the end of the Quantum Max on the underside with one hand and open the probe locking lever with your
other hand.

Figure 2-1 Opening the Probe Locking Lever

2. Slide the probe onto the end of the Quantum Max. Rotate the probe until the marks on the probe and the handle
match.

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Figure 2-2 Installing a Probe

3. Close the probe locking lever.

Figure 2-3 Closing the Probe Locking Lever

Before measuring with the Quantum Max the probe must be compensated. Use the Probes command in your
measuring software, to set up and compensate the probe. See “Probes” on page 62.

NOTE: All FARO iProbes have a unique serial number. After compensating an iProbe, the compensation
information stores on your computer. If you remove the iProbe and reinstall it later, the Quantum Max
automatically loads the compensation data.

7-Axis Handle
NOTE: 7-Axis models only.

You can attach the 7-Axis Handle, a pistol-grip handle, to the Quantum Max Handle to give you another control
option. This handle stores in a cutout of the Shipping case foam. The 7-Axis Handle can be attached/detached
while the Quantum Max is powered On. The Laser Line Probe attaches in the same method. See “Hardware
Installation” on page 96. To attach the handle:

1. Press down on the button panel locking latch.

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Figure 2-1 Unlock the button panel

2. Remove the button panel.

Figure 2-2 Removing the button panel

3. Insert the front edge of the 7-Axis Handle into the slot.

Figure 2-3 Inserting the 7-Axis Handle

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4. Push the 7-Axis Handle in so that the connectors connect.

Figure 2-4 Attaching the 7-Axis Handle

Removing the 7-Axis Handle

5. Press the button on the rear of the 7-Axis Handle and pull the handle out. Install the button panel to protect the
connectors.

Figure 2-5 Removing the 7-Axis Handle

NOTE: Remove the 7-Axis Handle from the Quantum Max before packing. See “Packing the Quantum Max”
on page 36.

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Wired connections
The Quantum Max connects to the computer using a standard USB cable, or a standard Ethernet cable. High speed
operation is supported.

CAUTION: Complete all cable connections before applying power to the computer and the Quantum Max.

① On/Off Button
② Ethernet Port
③ USB Port

Figure 2-1 Quantum Max wired communication ports

For more information, see “Wired connections” on page 48.

You can also connect your Quantum Max to your computer using standard wireless connections. See “Wireless
Connections” on page 49.

USB Cable
To prevent pin damage to the USB connector, wrap the USB cable around the base handle a few times before
connecting.

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Figure 2-2 USB Cable

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Supplying Power to the Quantum Max

Place the Quantum Max in an area with a properly grounded outlet receptacle. The On/Off
button is located on the back side of the base. Connect the power supply cord to the port on
the back side of the base.

① On/Off Button
② Power Supply Port

Figure 2-1 Quantum Max Power

WARNING: Do Not disconnect or isolate the ground pin on the power supply cord.

Select the proper power supply cord intended for installation in a protected environment. The power supply
automatically adjusts to the voltage.

• For 120V Connection: Use a UL Listed, type SJT or SVT, 3-Conductor, 18 A.W.G. power supply cord,
terminating in a molded-on plug cap rated 125 VAC, 15A minimum, with a minimum length of six feet.

• For 220 - 240V Connection: Use an international harmonized, 300V rated, PVC insulated jacket, three
conductors of 0.75 mm2 minimum cross-sectional area, each with a molded-on plug cap marked with proper
agency marking for the country where it will be used.

Connect the power supply cable to a source of power with a protective earthing connection (properly grounded).

WARNING: Do Not use any power supply cord other than the cord provided with this unit.

CAUTION: Ensure that the power supply cord plug is easily accessible.

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NOTE: Power surges, spikes, feedback, and fluctuation in the power source will affect the equipment and its
electronic accessories. Please have your power source inspected by a professional to provide the cleanest
power source possible.

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Quantum Max Battery Pack

You can power the Quantum Max using one, or two, battery packs. When you are not near a grounded power
outlet, install the supplied battery pack in either battery pack slot to power your Quantum Max. You can also
purchase an additional battery pack for uninterrupted battery operation.

• Both battery packs will drain evenly when installed together.

• When a single battery is low, install a charged battery in the empty slot. Use the Quantum Max Battery
Charging Base accessory to charge the battery. For more information about the charging base, see the
FaroArm Accessories Manual.

NOTE: It is not necessary to install the battery pack if the Quantum Max is connected to a grounded power
outlet.

Battery Power Indicators

On the rear of the base is a power indicator for each battery slot. You will see the following when a battery is
installed:

Red - 0% charge.

Yellow - 50% charge.

Green - 100% charge.

NOTE: The color will change as the charge rises and lowers.

Solid - Battery not charging.

Blinking - Battery is charging.

① Battery Power Indicators

Figure 2-1 Battery Power Indicators

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Installing the Battery Pack

To install the battery pack:

1. On the rear of the base, open the door to access the battery pack slot.

Figure 2-2 Opening the Battery Door

2. Rotate the battery pack so that the slot is facing towards the right and the cloth tab is facing you.

3. Slide the battery pack in with the slot to the inside.

Figure 2-3 Installing the Battery Pack

NOTE: Push the battery all the way in until it snaps into place.

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4. Close the door.

Removing the Battery Pack

To remove the battery pack:

1. On the rear of the base, open the door to access the battery pack slot.

2. Grab the cloth strip and pull out the battery pack.

3. Close the door.

CAUTION: Store the battery properly when not in use.

Charging the Battery Pack

Install the battery pack and connect the Quantum Max to a power outlet and the battery pack will begin to charge.
The battery pack will charge if the On/Off button is set to the OFF position. Charging automatically stops when the
battery pack is completely charged.

• The Battery Power Indicators show each installed battery pack power level.

• The Hardware Configuration dialog box displays the current battery pack power level. See “Hardware
Configuration” on page 82.

WARNING: Only use the rechargeable battery pack supplied with your Quantum Max. For information on
ordering additional or replacement battery packs, contact FARO’s Customer Service by Phone, Fax or E-Mail.
See “Technical Support” on page 183.

You can also charge a battery pack using the Quantum Max Battery Charging Base. For more information about
the charging base, see the FaroArm Accessories Manual.

Status LED Display

The battery can display the capacity information by using the push button.

① LED Display
② Push Button

Each LED segment represents 25 percent of the full charge capacity. The LED pattern definition is given in the
table below. The LED’s illuminate for 4 seconds following switch activation. If the battery voltage is to low or the
battery is inoperable (permanent fault), there will be no LED indication.

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Capacity LED Indicators # Notes

1 2 3 4

< 10% Blinks

10% - 25% Lit for 4 seconds

26% - 50% Lit for 4 seconds

51% - 75% Lit for 4 seconds

76% - 100% Lit for 4 seconds

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Packing the Quantum Max

The Quantum Max should be packed very carefully to prevent shipping damage.

CAUTION: The Laser Line Probe must not be packed in this case when shipped by a commercial carrier.

1. Turn off the Quantum Max, remove the battery pack(s), and disconnect all cables.

NOTE: When removing the power cable, please ensure to disengage the sleeve before disconnecting the
cable.

NOTE: Remove the 7-Axis Handle or LLP from the Quantum Max before packing. See “7-Axis Handle” on
page 25.

2. Pack the ① Quantum Max into the Shipping case by always placing the top (A) into the foam first.

3. Rotate Tube 2 and place it into the foam.

4. Place the base (B) into the foam.

① Quantum Max
A - Top of the Quantum Max
B - Bottom of the Quantum Max

Figure 2-1 Packing the Quantum Max

NOTE: Always pack the Quantum Max base with the Lifting Handle up.

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5. Pack the ② Probe Case, ③ Accessories, ④ 7-Axis Handle, and ⑤ Surface Mount Plate as shown.

① Quantum Max ⑤ Surface Mount Plate

② Probe Case ⑥ Documentation Pocket
③ Accessories Pocket
④ 7-Axis Handle and LLP Storage

Figure 2-2 Quantum Max Shipping case

NOTE: The Laser Line Probe case does not fit in the Shipping case.

6. Close the Shipping case and secure all the case latches.

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USB Devices
You can attach certain USB devices to the port on the rear of the base, This port is provided to charge USB
devices. No data is sent to the device.

Figure 2-1 Powered USB Port

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Auxiliary Port
On the rear of the Quantum Max base, an optional 9-pin communications port is available to connect external
equipment. To get a list of approved FARO devices, contact your Customer Service Representative by Phone, Fax
or E-Mail. See “Technical Support” on page 183.

Figure 2-1 Quantum Max Auxiliary port

WARNING: Only use FARO approved devices in this port. For more information about approved FARO
devices, contact FARO’s Customer Service. Using other devices could damage your system and will void your
maintenance/warranty service plan.

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Quantum Max Power Supply

Power the Quantum Max with the supplied power supply. The power supply is NRTL Listed for US and Canada.
For IEC member countries and Europe, the power supply must be certified for the country in which the equipment
is sold. Contact FARO’s Customer Service to order a replacement. All servicing should be referred to qualified
service personnel.

Rated Voltage: 100 - 240V ~ 47 - 63 Hz

Voltage Tolerance: +5% or -5%
Rated Input: 1.4A
Sec. Voltage: +24 VDC
Sec. Current: 2.71A
Pollution Category: 2
Installation Category: 2

CAUTION: INDOOR USE ONLY

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Surface Mount Plate Dimensions

The Surface Mount Plate is used to clamp or bolt the Quantum Max to a stable mounting surface. It is an assembly
of a standard 3½” mounting ring and a FARO-designed base plate.

You can bolt the Surface Mount Plate directly to a surface using the mounting screws in the Accessories Case.
Make sure to tighten each mounting screw to 100-inch pounds (11 newton meters).

Figure 2-1 Surface Mount Plate dimensions

You can bolt the 3½” mounting ring directly to a surface using the mounting screws in the Probe case. Make sure
to tighten each mounting screw to 100-inch pounds (11 newton meters).

Figure 2-2 Standard 3½” Mounting Ring dimensions

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This chapter describes the controls, visual indicators, and advanced connection options for the Quantum Max.
Make sure that you have read the setup instructions and set up your Quantum Max properly. For more information,
see “Setting up the Quantum Max” on page 15.

Numerical and Signal Processing 44

Handle LED 44

Quantum Max Handle Buttons 45

Error and Status Indicators 46

Referencing the Encoders 47

Host Computer 48

Wired connections 48

Wireless Connections 49

FaroArm Manager 56

Devices 57

Probes 62

Probe Compensation 66

Configuration 82

Diagnostics 84

Temperature 86

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Numerical and Signal Processing

The Quantum Max contains a complete electronics system. Signals from each joint are processed and positional
data is sent out to the host computer.

Handle LED
After applying power to the Quantum Max, the Handle LED is Solid Yellow while an internal startup check runs.

6-Axis 7-Axis

Figure 3-1 Quantum Max Handle Buttons

After this is complete, the LED indicates the following:

• Flashing Blue - if the Quantum Max successfully communicates with the computer, and the encoders are not
referenced. See “Referencing the Encoders” on page 47.

• Solid Blue - if the Quantum Max successfully communicates with the computer, and the encoders are
referenced. See “Referencing the Encoders” on page 47.

• Solid Green - if the Quantum Max successfully communicates with the computer, and the encoders are
referenced - Renishaw Probe only. See “Renishaw TP-20 Probe Installation and Operation” on page 115.

• Solid Red - if there is an error in the Quantum Max.

The LED will also indicate that a button is pressed. See “Quantum Max Handle Buttons” on the facing page.

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Quantum Max Handle Buttons

The Quantum Max Handle has two buttons and an LED. When a button is pressed, the LED light illuminates
(green or red) and the host computer sounds.

6-Axis 7-Axis

Figure 3-1 Quantum Max Handle Buttons

Use the Front button to collect readings and accept a measurement.

• The Front button is green and nearest the probe.

Use the Back button to record probe compensation or reject a measurement.

• The Back button is red and is nearest the handle.

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Error and Status Indicators

Visible through the FaroArm Driver interface to the measuring software, the Quantum Max generates and displays
errors in the Quantum Max dialog box, and the Handle LED turns Solid Red.

NOTE: The Quantum Max does not output data until the error has been cleared.

• The Encoder End Stop warnings - This warning appears when an encoder reaches one end of its rotation.

Figure 3-1 Quantum Max End Stop Warning

• The Tube Stress warnings - This warning appears when there is stress on one of the tubes or encoder joints.
The stress stop warnings may be disabled. See “Hardware Configuration” on page 82.

Figure 3-2 Quantum Max Stress Stop Warning

• The Missing or Unknown Probe warning - This warning appears when the probe is missing, unknown, or if
the probe electronics are damaged.

Figure 3-3 Quantum Max End Stop Warning

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• The Working Volume Limit warning - This warning appears when the probe is located outside the working
volume of the Quantum Max.This warning appears when the probe is located outside the specified volume of
the Quantum Max in which reliable measurements are achievable.

Figure 3-4 Quantum Max Working Volume Limit

NOTE: Other errors appear in a message box.

Referencing the Encoders

You must first reference each of the six (seven) encoders in the Quantum Max before the system can output data.
Pull the handle and each tube out of the rest position and move to make each encoder move. Each encoder must
move to reference. The Reference Encoders dialog box shows all six (seven) encoders in error until each is
referenced. In a systematic manner, rotate joints 1 through 6 (7) until each warning clears.

Figure 3-1 Referencing the Six Encoders Figure 3-2 Referencing the Seven Encoders

NOTE: The Quantum Max must be properly connected to the host computer running the measuring software
to see the Reference Encoders dialog box on the host computer.

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Host Computer
The Quantum Max output is accepted through any PC-compatible computer using the following communication
protocols:

• USB (Universal Serial Bus) 2.0 (Device)

• Ethernet (802.3)
• Bluetooth
• Wireless Local Area Network (WLAN 802.11)

You can use multiple communication protocols with the following limitations:

• USB, Ethernet, and Bluetooth are active at the same time, WLAN is disabled
• USB and WLAN are active at the same time, Bluetooth is disabled.
• WLAN is disabled if Ethernet is active
• WLAN is disabled if Bluetooth is active

Wired connections
The Quantum Max is equipped to connect to your computer using different wired connections.

CAUTION: Complete all cable connections before applying power to the computer and the Quantum Max.

① On/Off Button
② Ethernet Port
③ USB Port

Figure 3-1 Quantum Max wired communication ports

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USB
USB communication connects from the Quantum Max to the computer using a standard USB cable. High speed
operation is supported.

The USB connector is located on the back side of the base.

Ethernet
Ethernet communication connects from the Quantum Max to the computer using a regular or crossover twisted-pair
Ethernet cable (Cat 5, Cat5e or Cat 6) with RJ-45 connectors. When Ethernet is used the Quantum Max is
configured as a DHCP (Dynamic Host Configuration Protocol) client.

The Ethernet connector is located on the back side of the base.

NOTE: In a multiple computer networking environment, you should consult your Information Technology
(IT) department for assistance with installing the Quantum Max.

After connecting the Quantum Max to the computer, start the FaroArm Manager program and choose Ethernet in
the Devices group. See “Ethernet” on page 61.

Wireless Connections
The Quantum Max is equipped to connect to your computer using different wireless connections.

① WLAN On/Off Indicators

② Bluetooth On/Off Indicators

Figure 3-1 Quantum Max Wireless On/Off Indicators

FARO Wireless - Bluetooth

The Quantum Max is a Bluetooth equipped device and can connect to your computer without using a cable.

NOTE: The Bluetooth connection will not support Laser Line Probe use.

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Bluetooth wireless is a short-range communications technology intended to replace the cables connecting devices.
The range of a Class 2 system, such as the Quantum Max, is approximately 30 feet or 10 meters. Bluetooth devices
are generally paired, or associated with each other, either openly or employing security, with one serving as the
master device and the second as the slave. In the case of the Quantum Max:

• The Quantum Max is the slave.

• The host computer is the master.

• Basic PIN based security is employed.

• The host computer establishes an RS-232 emulation or Serial Port Profile (SPP) connection to the Quantum
Max.

• Once the connection is established, the PC and Quantum Max can transfer data at a rate of 921600 bits/second.

NOTE: If your Quantum Max is connected with USB cable and Bluetooth, only the Bluetooth connection will
be active.

To activate the Bluetooth signal, connect the Quantum Max to your computer and enable the Bluetooth transmitter
in the Network Configuration section. See “Network Configuration” on page 83.

• Using Bluetooth - Windows 10

• Using Bluetooth - Windows 7

Using Bluetooth - Windows 10

Create the wireless connection between the host computer and the Quantum Max using:

• The Devices category of the Windows Settings command.

• FaroArm Manager

NOTE: Ensure your computers Bluetooth radio is on. Some computers have a hard switch for the wireless
receiver and some are only controlled through a software switch.

Quantum Max to the Computer Connection

To connect your Quantum Max to your Computer:

1. Click Start > Settings.

Figure 3-2 Windows Task Bar menu

NOTE: You can also click the Bluetooth icon in the task bar menu and choose Add a Device.

2. Choose Bluetooth and then your Quantum Max. All Quantum Maxs are identified by their serial number.

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Figure 3-3 Choosing your Quantum Max

3. Click Pair.

Figure 3-4 Pairing the Quantum Max

4. Enter the Quantum Max pairing code, faro, and click Next to create the SPP connection.

Figure 3-5 Entering the Pairing Code

The FaroArm Driver connects to the SPP connection using the FaroArm Manager. See “FaroArm Manager” on
page 56.

Using Bluetooth - Windows 7

Create the wireless connection between the host computer and the Quantum Max using:

• The Devices and Printers category of the Windows Control Panel.

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• FaroArm Manager

NOTE: Ensure your computers Bluetooth radio is on. Some computers have a hard switch for the wireless
receiver and some are only controlled through a software switch.

Quantum Max to the Computer Connection

To connect your Quantum Max to your Computer:

1. Click Start > Devices and Printers.

Figure 3-6 Windows Task Bar menu

NOTE: You can also click the Bluetooth icon in the task bar menu and choose Add a Device.

2. Choose Add a Device from the menu in the upper left corner of the window. All Quantum Maxs are identified
by their serial number. Double-click your Quantum Max.

Figure 3-7 Choose your Quantum Max

3. Choose the Enter the device’s pairing code option and click Next.

Figure 3-8 Device Pairing Code

4. Enter the Quantum Max pairing code, faro, and click Next to create the SPP connection.

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Figure 3-9 Enter Device Pairing Code

5. Windows checks and installs the hardware drivers. When this is complete, click the Devices and Printers link.

Figure 3-10 Hardware Install Complete

6. Right-click on your Quantum Max device and choose Properties.

Figure 3-11 Quantum Max Device Properties

7. Click the Hardware tab, and look to see what COM port is assigned to your Quantum Max. This is usually
COM3.

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Figure 3-12 Quantum Max COM Port

Write down your SPP connection COM port:___________________

This number is important and you will use it later.

8. Click OK to close the Properties dialog box.

The FaroArm Driver connects to the SPP connection using the FaroArm Manager.

FaroArm Manager
The FaroArm Driver connects to the SPP connection using the FaroArm Manager utility software. To connect
your Quantum Max using Bluetooth:

1. Click Start > FARO > FaroArm Manager.

2. Choose Bluetooth.

Figure 3-13 Choose the Bluetooth Connection

3. In the Devices list, click your Quantum Max.

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Figure 3-14 Choosing the Active Device

NOTE: No more than two (2) Quantum Max pairings can be active at any one time, but any number can be
defined.

When the measuring software is launched (CAM2 2023, CAM2 SmartInspect, CAM2 Measure, Geomagic,
Polyworks, etc.) the FaroArm Driver attempts to use any Quantum Max connection - USB cable and any active
Bluetooth pairings. It takes slightly longer, 8 or 10 seconds, for the Quantum Max to connect and initialize via
Bluetooth.

Once you start measuring using a hard probe, there is no difference in data transfer between using the Bluetooth
connection or the USB cable. The Bluetooth connection will not support Laser Line Probe use.

Deleting The Bluetooth Connection

To delete the Bluetooth connection, highlight the Bluetooth connection and click the trash can icon.

FARO Wireless - WLAN

The Quantum Max is a Wireless Local Area Network (WLAN) equipped device and can connect to your computer
without using a cable.

A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than
through a network cable connected to each computer. In a WLAN, a radio communications device called an access
point, or wireless router, connects network computers and provides network access. The access point, or wireless
router, and the wireless network card in the computer communicate by broadcasting data from their antennas over
the air waves.

The Quantum Max WLAN is normally configured as a DHCP Client. Due to the nature of an open air system,
network security is very important.

After connecting the Quantum Max to the computer, start the FaroArm Manager on the next page program and
choose Devices in the Devices group. See “Devices” on page 57.

For a detailed description of the Quantum Max’s wireless ethernet communication, See “WLAN Primer” on
page 141.

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FaroArm Manager
NOTE: The following documents the FaroArm Manager in the FaroArm Driver Driver v6.9.

The FaroArm Manager is an application to control the Quantum Max settings and operation. Many measuring
applications will directly connect and use sections of this application while connected to your Quantum Max.

Figure 3-1 FaroArm Manager

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Devices
The Devices group controls the connection settings between your Quantum Max and your computer.

Figure 3-1 Connecting a Quantum Max

In the Adapters drop-down list, choose the type of connection:

• USB

• WLAN

• Bluetooth

• Ethernet

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USB
Choose USB if you connection is using a USB cable. Your Quantum Max will appear at the top of the Devices list.
If necessary, click the Refresh button to search the computer for your Quantum Max.

Figure 3-2 USB Connection

• Click your Quantum Max to make it the active device.

Figure 3-3 Choosing the Active Device

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Bluetooth
Choose Bluetooth if you connection is using the Bluetooth wireless connection. Your Quantum Max will appear at
the top of the Devices list. If necessary, click the Refresh button to search the computer for your Quantum Max.

Figure 3-4 Bluetooth Connection

NOTE: Ensure the Quantum Max’s Bluetooth indicator light is on and your computers wireless receiver is on.

• Click your Quantum Max to make it the active device.

Figure 3-5 Choosing the Active Device

NOTE: When you are not directly using the Bluetooth connection, delete the connection in Software Title 5.
This avoids a connection conflict when you connect using a USB cable.

WLAN
Choose WiFi if you connection is using the wireless ethernet connection. Your Quantum Max will appear at the
top of the Devices list. If necessary, click the Refresh button to search the computer for your Quantum Max.

NOTE: Ensure the Quantum Max’s WLAN indicator light is on, your computers wireless receiver is on, and
connected to the Quantum Max’s WLAN signal.

• Click your Quantum Max to make it the active device.

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Figure 3-6 Choosing the Active Device

There are two WLAN settings depending on your wireless hardware configuration. The default setting is WLAN to
PC/Laptop. See “Network Configuration” on page 83.

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Ethernet
Choose Ethernet if you connection is using an Ethernet cable. Your Quantum Max will appear at the top of the
Devices list. If necessary, click the Refresh button to search the computer for your Quantum Max.

• Click your Quantum Max to make it the active device.

Figure 3-7 Choosing the Active Device

Deleting The Ethernet Connection

To delete the Ethernet connection, highlight the Ethernet connection and click the trash can icon.

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Probes
The Probes group controls your Quantum Max’s probe selection and settings.

Probe Management
Click Probe Management to change and edit a probe. In the Probe Management dialog box you can:

• Select the current probe and view the Compensation Status.

• Create, Edit or Delete, or Duplicate a probe.

• Compensate the current probe.

• View the compensation log for the current probe.

• Start the Single Point Articulation Test (SPAT).

• Run an Arm Compensation or reset to the FARO Factory Arm Compensation.

Figure 3-1 Probe Management

The Compensation Status and compensation date display for every probe.

Figure 3-2 Probe Information

NOTE: If you do not see all of the probes, click Find to search the Quantum Max and your computer.

Compensate each of these probes before you begin measuring your parts. See Probe Compensation Overview and
Probe Compensation

Probe Compensation List

Click the list to show the most recent compensations.

Figure 3-3 Probe Compensation List

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• Click View All to see the Compensation Log. See “View Log” on page 81.

Single Point Articulation Test (SPAT)

Click SPAT to run a Single Point Articulation Test (SPAT) with your Quantum Max. You can save this report to a
file which you can send to FARO’s Customer Service Department. See “Single Point Articulation Test (SPAT)” on
page 148.

Arm Compensation
Click Arm Compensation to create a user arm compensation for your Quantum Max. See “User Compensation”
on page 149.

Click Add to add a new probe. See “Edit Probe” below.

NOTE: You can also select any probe and click Duplicate to create another probe.

Using FARO iProbes

The standard 3 mm and 6 mm probes are FARO iProbes. The exact diameter is electronically recorded on the
iProbe. You do not need to edit any parameters of the standard Quantum Max iProbes.

NOTE: This generation of FARO iProbe will not attach to the FaroArm Edge, Platinum, Fusion or 1st
generation FARO Gage. Installing the iProbe to anything other than the FaroArm Quantum damages the
iProbe. Previous generations of the FARO iProbe will not attach to the Quantum Max.

Edit Probe
Select any probe and click Edit to modify the details of the current probe.

Figure 3-4 Editing a Probe

Modify any settings and click Save to continue.

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Figure 3-5 Modify Probe dialog box

The new probe is now current. You must compensate the new probe.

Probe Compensation Overview

Probe compensation is a localized process by which a measurement device is optimized to perform measurements
accurately.

To understand probe compensation, you must first understand the Quantum Max's reference system. The Quantum
Max is factory compensated from the base to the last joint or axis, and the position of this joint is defined by the
coordinate system which originates at the base of the Quantum Max. The last axis of the Quantum Max has its own
coordinate system, and the location of the center of the ball probe is reported in the probe's coordinate system.
After the probe's coordinates are established, these are translated into Quantum Max coordinates and you are ready
to start taking measurements.

Measurement accuracy relies on probe compensation under optimal conditions. If the probe compensation passes,
measurements will be accurate. If the probe compensation fails, measurements will not be as accurate. Proper
mounting and technique are critical compensation factors.

Figure 3-6 Probe Compensation

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To optimize compensation and minimize stress-induced errors during this critical procedure, place the Quantum
Max in a single position in which the elbow joint remains relatively stationary without any obstructions or
restrictions in movement while the compensation is performed. DO NOT let the elbow joint fall during
compensation. Only exercise the last joint of the Quantum Max for the software to accurately compensate the probe
tip. To maximize accuracy, minimize elbow joint movement and focus on the probe and last arm joint during
compensation.

Using the Quantum Max Extension Adapter

If you are using the Quantum Max Extension Adapter (part #21460) and the Probe Extensions Kit (part #21604) to
create an angled probe, select the check box to add an additional step in the probe compensation to record the
rotation of the probe. This rotation angle is sent to your measuring software so you will see the correct position and
rotation of your probe on screen.

NOTE: You measuring software may not support this feature of the FaroArm Driver.

• After the last compensation point, simply record an additional point with the probe straight and upright in the
cone or hole. If you are using the Sphere method, then the probe must be straight and upright to your
measuring surface.

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Probe Compensation
When changing the style or dimension of the probe at the end of the Quantum Max, you must compensate it for the
Quantum Max to measure and function accurately. Probe compensation is an optimization procedure that requires
you to digitize points. The two methods of compensation are:

• Hole

• Sphere

Click either button to compensate the current probe. The Hole Compensation method differs depending on whether
the Guidance check box is selected or cleared. The Sphere Compensation method differs for 6-Axis and 7-Axis
models.

• Hole Compensation Method

• Hole Compensation Method - 6-Axis with Guidance
• Sphere Compensation Method - 6-Axis
• Sphere Compensation Method - 7-Axis
• Hole Compensation Method - 7-Axis with Guidance

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Hole Compensation Method - 6-Axis with Guidance

Perform the Hole Compensation using the FARO probe compensation cone. If the Guidance check box is selected
for the current probe, use the following steps.

Figure 3-1 Hole Compensation - 6-Axis with Guidance

NOTE: If you are using the Quantum Max Extension Adapter and have created an angled probe, click the
check box to record a rotation position point during the probe compensation. See “Using the Quantum Max
Extension Adapter” on page 65.

Collect all of the points in this method by holding down the green Front button. The Quantum Max will collect
points as fast as possible (“scanning”) until each area has the correct amount of points. Release the green Front
button to pause.

With the arm elbow in a vertical position relative to the base, place the ball probe in the hole. Move the handle so
the probe is slightly inclined, pointing towards the arm base and rotated slightly to the left.

1. Press and hold the green Front button. Move the handle up until the minimum amount of
points are digitized.

• Release the green Front button.

2. Press and hold the green Front button. Move the handle down until the minimum amount
of points are digitized.

• Release the green Front button.

Move the handle to the right for the next position.

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3. Press and hold the green Front button. Move the handle up until the minimum amount of
points are digitized.

• Release the green Front button.

4. Press and hold the green Front button. Move the handle down until the minimum amount
of points are digitized.

• Release the green Front button.

5. Press and hold the green Front button. Move the handle left until the minimum amount of
points are digitized.

• Release the green Front button.

6. Press and hold the green Front button. Move the handle right until the minimum amount
of points are digitized.

• Release the green Front button.

CAUTION: The probe must be well-seated in the hole when digitizing all compensation points. Even one or
two poorly digitized points significantly affects the optimization process, which then has an effect on the
accuracy of the Quantum Max.

The digitized compensation points then calculate and the Compensation Status updates.

• Click Save and Exit to store the probe compensation in the list. See “Probe Compensation List” on page 62.

If the probe passes, the current date and time is added to the probe information.

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Figure 3-2 Hole Compensation Results - 6-Axis with Guidance

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Hole Compensation Method - 7-Axis with Guidance

Perform the Hole Compensation using the FARO probe compensation cone. If the Guidance check box is selected
for the current probe, use the following steps.

Figure 3-1 Hole Compensation - 7-Axis with Guidance

NOTE: If you are using the Quantum Max Extension Adapter and have created an angled probe, click the
check box to record a rotation position point during the probe compensation. See “Using the Quantum Max
Extension Adapter” on page 65.

Collect all of the points in this method by holding down the green Front button. The Quantum Max will collect
points as fast as possible (“scanning”) until you release the green Front button. Digitize at least 200 points in each
of the ten different sweep positions.

1. Place the ball probe in the compensation cone. Start in a vertical position.

2. Press and hold the green Front button and move the handle down until the shaft of the
probe is parallel with the top of the cone.

• Sweep back up and down until the minimum amount of points are digitized.

3. Release the green Front button and move to the next position.

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4. Repeat steps 2 and 3 for the remaining five positions.

5. Press the red Back button to finish.

6. Digitize points in the hole and rotate the handle to position #4.

7. Press the red Back button to finish.

CAUTION: The probe must be well-seated in the hole when digitizing all compensation points. Even one or
two poorly digitized points significantly affects the optimization process, which then has an effect on the
accuracy of the Quantum Max.

The digitized compensation points then calculate and the Compensation Status updates.

• Click Save and Exit to store the probe compensation in the list. See “Probe Compensation List” on page 62.

If the probe passes, the current date and time is added to the probe information.

Figure 3-2 Hole Compensation Results - 7-Axis with Guidance

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Hole Compensation Method

Perform the Hole Compensation using the FARO probe compensation cone or a 5 mm (0.2 in) diameter machine
drilled hole. The hole does not have to be exactly 5 mm (0.2 in), but it must be smaller than the probe’s diameter
and have a smooth seat.

Figure 3-1 Hole Compensation

NOTE: If you are using the Quantum Max Extension Adapter and have created an angled probe, click the
check box to record a rotation position point during the probe compensation. See “Using the Quantum Max
Extension Adapter” on page 65.

Collect all of the points in this method by holding down the green Front button. The Quantum Max will collect
points as fast as possible (“scanning”) until you release the green Front button.

1. Place the ball probe in the compensation cone. Start in a vertical position.

2. Digitize points in the compensation cone and sweep to position #1.

• Press and hold the green Front button and move the handle down until the
shaft of the probe is parallel with the top of the cone.

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3. Release the green Front button and move to the next position.

NOTE: To remove any unwanted points, press and hold the red Back button.

4. Digitize points in the compensation cone and sweep to position #2.

• Press and hold the green Front button and move the handle down until the
shaft of the probe is parallel with the top of the cone.

5. Release the green Front button and move to the next position.
6. Digitize points in the compensation cone and sweep to position #3.

• Press and hold the green Front button and move the handle down until the
shaft of the probe is parallel with the top of the cone.

NOTE: You must digitize at least 200 points in the three sweeps. If your point
count is less than 200, simply repeat each sweep.

7. Press the red Back button to finish.

NOTE: 7-Axis Quantum Maxs have an additional position. Rotate the handle.

8. Digitize points in the compensation cone and rotate the handle.

• Press and hold the green Front button and rotate the handle.

NOTE: You must digitize at least 50 points in this position.

9. Press the red Back button to finish.

CAUTION: The probe must be well-seated in the hole when digitizing all compensation points. Even one or
two poorly digitized points significantly affects the optimization process, which then has an effect on the
accuracy of the Quantum Max.

The digitized compensation points then calculate and the Compensation Status updates.

• Click Save and Exit to store the probe compensation in the list. See “Probe Compensation List” on page 62.

If the probe passes, the current date and time is added to the probe information.

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Figure 3-2 Compensation Results

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Sphere Compensation Method - 6-Axis

Perform the Sphere Compensation using a precision sphere or tooling ball. The sphere should be at least 10 mm
(0.375 in) diameter or larger. You will digitize 45 individual points in three specific locations around the sphere by
pressing the green Front button for each.

Figure 3-1 6-Axis Sphere Compensation

• Select the Guidance check box to use position guidance. Guidance monitors the position and rotation of the
handle during the recording of the compensation points.

• Click Start Compensation.

NOTE: If you are using the Quantum Max Extension Adapter and have created an angled probe, click the
check box to record a rotation position point during the probe compensation. See “Using the Quantum Max
Extension Adapter” on page 65.

CAUTION: The ball probe must remain in contact with the sphere while digitizing points. Even one or two
poorly digitized points significantly affects the optimization process, which then has an effect on the accuracy
of the Quantum Max.

1. Move the handle so that the probe is pointing in position #1.

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2. Digitize 11 points around the top hemisphere of the sphere with the probe
pointing in position #1. Hold the handle in the same direction and
orientation for every point.

3. Move the handle so that the probe is pointing in position #2.

4. Digitize 11 points around the top hemisphere of the sphere with the probe
pointing in position #1. Hold the handle in the same direction and
orientation for every point.

5. Move the handle so that the probe is pointing in position #3.

6. Digitize 11 points around the front hemisphere of the sphere with the
probe pointing in position #2. Hold the handle in the same direction and
orientation for every point.

The digitized compensation points then calculate and the Compensation Status updates.

• Click Save and Exit to store the probe compensation in the list. See “Probe Compensation List” on page 62.

If the probe passes, the current date and time is added to the probe information.

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Figure 3-2 6-Axis Sphere Compensation Results

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Sphere Compensation Method - 7-Axis

Perform the Sphere Compensation using a precision sphere or tooling ball. The sphere should be at least 10 mm
(0.375 in) diameter or larger. You will digitize 44 individual points in two specific locations around the sphere by
pressing the green Front button for each.

Figure 3-1 7-Axis Sphere Compensation

• Select the Guidance check box to use position guidance. Guidance monitors the position and rotation of the
handle during the recording of the compensation points.

• Click Start Compensation.

NOTE: If you are using the Quantum Max Extension Adapter and have created an angled probe, click the
check box to record a rotation position point during the probe compensation. See “Using the Quantum Max
Extension Adapter” on page 65.

CAUTION: The ball probe must remain in contact with the sphere while digitizing points. Even one or two
poorly digitized points significantly affects the optimization process, which then has an effect on the accuracy
of the Quantum Max.

1. Move the handle so that the probe is pointing in position #1.

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2. Digitize 11 points around the top hemisphere of the sphere with the probe pointing
in position #1. Hold the handle in the same direction and orientation for every
point.

NOTE: Watch the live guides at the bottom of the screen to ensure the direction
and orientation remain the same for all points.

3. Rotate the handle 90 degrees.

4. Digitize 11 points around the top hemisphere of the sphere with the probe pointing
in position #1. Hold the handle in the same direction and orientation for every
point.

5. Move the handle so that the probe is pointing in position #2.

6. Digitize 11 points around the front hemisphere of the sphere with the probe pointing
in position #2. Hold the handle in the same direction and orientation for every
point.

7. Rotate the handle 90 degrees.

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8. Digitize 11 points around the front hemisphere of the sphere with the probe pointing
in position #2. Hold the handle in the same direction and orientation for every
point.

The digitized compensation points then calculate and the Compensation Status updates.

• Click Save and Exit to store the probe compensation in the list. See “Probe Compensation List” on page 62.

If the probe passes, the current date and time is added to the probe information.

Figure 3-2 7-Axis Sphere Compensation Results

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View Log
The Manage Compensation dialog box displays the compensation history of the current probe. You can set to
active or delete any previous compensation. You can also copy the compensation values to the Windows clipboard.

Figure 3-1 Compensation Log dialog box

The previous probe compensations are compared to the current probe:

• The ΔX, ΔY, ΔZ values are the location of the center of the ball probe in the last joint coordinate system
compared to the current probe compensation.

• The 2 Sigma (2σ) Error value is the deviation of all the points taken during the compensation. In order to pass
compensation, this value has to be less than the Single Point Repeatability (SPAT) specification of the
Quantum Max.

See Product Specifications for the specification values of your Quantum Max.

• Select any probe compensation and click Set Active to switch to that compensation.

• Select any probe compensation and click Remove to delete that compensation.

NOTE: If you add an extension to the existing tip, the Z value (length of probe) is larger.

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Configuration
The Configuration group controls your Quantum Max’s general hardware and advanced connection settings.

Hardware Configuration
In the Hardware Configuration dialog box you can:

• View the current information about the Quantum Max.

• Enable/disable Stress Stops and adjust the sensitivity. See “Error and Status Indicators” on page 46.

• Set the arm controlled mouse settings.

Click Save to accept the changes. Click the Cancel button to discard any changes and exit the command.

Figure 3-1 Hardware Configuration dialog box

Stress Warnings: Clear this check box to disable the stress warnings.

Controlled Mouse: The axis movement of the mouse cursor can be switched as it relates to the movement of the
probe.

Set an option for the device’s Back (Red) button. These options are ignored during any measurement command.

• Centers Cursor - move the cursor to the center of the screen.

• As Right Mouse Button - sends a right mouse button command to the computer.

• As Center Mouse Button - sends a center mouse button command to the computer.

• Application Specific - sends a special signal to the application software. The software can use this special
signal to launch any command. For example, this repeats the last command in CAM2 2023 or CAM2
SmartInspect.

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Tracking Speed: Adjust the speed of the cursor is adjusted using the Tracking Speed slider. Move the slider to
the left to decrease, and to the right to increase the tracking speed. You can also enter a value between 0 and 1000
in the field to the right of the slider.

Network Configuration
In the Network Configuration dialog box you can:

• Enable/Disable the Bluetooth transmitter.

• Enable/Disable the WLAN transmitter and change settings.

• Change the Ethernet settings.

Click Close to exit.

Figure 3-2 Network Configuration dialog box

Click the settings button next to each connection type to change the connection settings.

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Diagnostics
The Diagnostics group controls is a set of commands for checking your Quantum Max’s setup and general
operation.

Base Deflection
Click Base Deflection to run a test the physical setup of your Quantum Max and your part. If this test fails, check
the setup of the Quantum Max and your part. Run Diagnostic Tilt to test for any tilt in the base of the Quantum
Max.

Figure 3-1 Base Deflection dialog box

1. Set up the FARO compensation cone approximately ⅔ of the Quantum Max's reach away from its base.

NOTE: You can also use a 5 mm (0.2 in) machine drilled hole on your part. The hole does not have to be
exactly 5 mm (0.2 in), but it must be smaller than the probe’s diameter and have a smooth seat.

2. Place a properly compensated probe firmly in the cone or hole.

3. Click Reset Data to begin the test.

4. Press the green Front button and apply up to 3 pounds-force (13 Newtons) to the base of the Quantum Max
while keeping the probe firmly seated in the cone. Do Not move the joints of the Quantum Max during this test.

NOTE: Press the green Front button to reset the screen at any time.

5. Press the red Back button to stop.

6. Any deflection of the base is recorded and displayed on the screen. All of the points must be within the circle on
the graph.

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• Rotate the mouse wheel to zoom in and out of the chart. Right-click and drag to move the chart around the
window.

• Click Reset Plot Axes or double-click the wheel button to reset the chart view.

7. Click Close to exit.

You should repeat this test and apply force to your part. Any movement in your part or the Quantum Max will
cause your measurements to be inaccurate.

Diagnostics
Click Diagnostics to see the operation if your Quantum Max’s internal components.

Figure 3-2 Diagnostics dialog box

• Move the Quantum Max around and notice the X,Y,Z position change.

• Press the green Front and red Back buttons.

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Temperature
The Temperature group controls is a set of commands for checking your Quantum Max’s internal temperature.

Temperature Graph
Click Temperature Graph to view the recorded temperature of the Quantum Max over a long period of time.

Figure 3-1 Temperature Graph dialog box

• Rotate the mouse wheel to zoom in and out of the chart. Right-click and drag to move the chart around the
window.

• Click Reset Plot Axes or double-click the wheel button to reset the chart view.

• Click on any line to see the details.

• Choose a time range from the Elapsed Time Range drop-down list.

• Clear the Encoder check box to remove it from the chart.

• Click Report to generate a report file (*.csv) of the chart.

• Click Reset Data to clear all temperate data and restart the temperature measurement.

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Temperature Stability
Click Temperature Graph to view the ambient temperature change of the Quantum Max over time.

Figure 3-2 Temperature Stability dialog box

• Rotate the mouse wheel to zoom in and out of the chart. Right-click and drag to move the chart around the
window. Double-click the wheel button to reset the chart view.

• Click Reset Plot Axes or double-click the wheel button to reset the chart view.

• Click on the line to see the details.

• Click Reset Data to clear all temperate data and restart the temperature measurement.

Notice the ambient temperature for the Quantum Max. Check that ambient temperature is not fluctuating more than
3°C (5.4°F) over a five minute period.

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 Chapter 4: Probes

This chapter describes the standard Quantum Max probes and optional probes for specialty measurement. The
Quantum Max collects data by touching the part with a probe attached to the end of the handle. You can install a
variety of probes on your Quantum Max.

NOTE: Once the probe is attached, it must be compensated.

Quantum Max Ball Probes 90

Custom Probes 91

FARO Laser Line Probe 92

Laser Safety 94

Laser Radiation Emission 94

Serial Number Label 95

Servicing 95

Hardware Installation 96

Holding the FARO Laser Line Probe 99

Hardware Controls and Indicators 99

Software Setup 102

FARO Laser Line Probe Compensation 103

DRO 109

FARO Laser Line Probe Settings 110

Renishaw TP-20 Probe Installation and Operation 115

Quantum Max TP-20 Probe Kit 115

Probe Modules for the TP-20 Probe 115

Measuring Software 116

Custom Probe Compensation 116

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Quantum Max Ball Probes

The Quantum Max uses the FARO iProbe. This is an electronically serialized intelligent probe that automatically
provides its actual exact ball diameter to the Quantum Max and monitors probe body temperature to compensate
for thermal deformation.

Figure 4-1 Quantum Max Probe

NOTE: Quantum Max probes will not attach to any earlier FaroArm models. Probes from earlier FaroArm
models will not attach to the Quantum Max without an optional adapter.

The Quantum Max’s point of measurement on any ball probe is the center of the ball. Third-party feature
measurement or quality control software compensates for the radius of the ball probe. Point probes are only
recommended when the software will not compensate for the radius of the ball probe. The point probe has an
impact on measurement accuracy. The error depends on:

• The width of the point on the probe.

• The position and placement of the point on the object.

Before measuring with the Quantum Max the probe must be compensated. Use the Probes command in your
measuring software, to set up and compensate the probe. For more information, see “Probes” on page 62.

NOTE: All FARO iProbes have a unique serial number. After compensating an iProbe, the compensation
information stores on your computer. If you remove the iProbe and reinstall it later, the Quantum Max
automatically loads the compensation data.

NOTE: If you change the probe tip, you must edit the tip diameter and compensate the probe. For more
information, see “Edit Probe” on page 63.

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Custom Probes
You can create any size probe to attach to the Quantum Max using the Quantum Max Extension Adapter,
FARO Part # 21460. For more information about the extension adapter, see the FaroArm Accessories Manual.

• The Quantum Max probe thread size is 1.40” - 32 UNS - 2B.

• The base of the custom probe should follow the shape of the small end of the extension adapter.

• The custom probe will thread onto the end of the extension adapter and tighten with a wrench.

Your custom probe should be as rigid as possible. Any deflection in the probe will add inaccuracy to the Quantum
Max system.

Figure 4-1 Custom Probe Dimensions

The ball probe diameter must be measured and entered in the probe settings section of the software. To enter the
exact diameter value:

• In your measuring software (CAM2 2023, CAM2 SmartInspect, CAM2 Measure, Geomagic, Polyworks, etc.),
edit the diameter of the custom probe. Enter the exact diameter in the Edit Probe dialog box for each ball
probe.

NOTE: FARO Technologies, Inc. does not guarantee the accuracy of the Quantum Max with the use of a
custom probe.

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FARO Laser Line Probe

The FARO Laser Line Probe (LLP) is a non-contact probe that collects digitized points using a line of projected
laser light and a camera. The laser light is projected onto your part as a line, the camera takes a picture of the shape
and position of the line, and several points are then sent to the computer. This is done many times in a second to
quickly measure curved surfaces, or surfaces that can not be measured using a standard ball probe.

Figure 4-1 FAROBlu xR Laser Line Probe Figure 4-2 FAROBlu xP Laser Line Probe

Figure 4-3 FAROBlu xS Laser Line Probe Figure 4-4 FAROBlu xE Laser Line Probe

NOTE: The FARO Laser Line Probe only connects to a 7-Axis Quantum Max.

There are four models of the FARO Laser Line Probe:

• FAROBlu xR: Suited for high-precision tasks or areas on a part with tight tolerances to capture data with up to
30% better accuracy and resolution.

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• FAROBlu xP: Offers a balance of the xR for resolution and the xS for speed so coverage and accuracy blend
together for overall productivity.

• FAROBlu xS: Best for large parts or expansive surface areas when data collection speed is top priority -
extra-wide laser stripe delivers double the coverage in a single pass, allowing users to collect data over 65%
faster.

• FAROBlu xE*: An entry-level, reduced performance model.

*Not available in North America.

Computer Requirements
The FARO Laser Line Probe will generate thousands of points in a short amount of scanning time. For best results,
your computer must have a powerful Central Processing Unit (CPU) and a large amount of Random Access
Memory (RAM). FARO recommends the following:

CPU - Intel® i7 with 4 Cores (Quad Core)

RAM - 16GB minimum, 64 GB recommended

NOTE: When using the Laser Line Probe, connect the Quantum Max to the computer using the USB cable.
However, in ideal conditions, Ethernet and WLAN can support the data rates of the LLP.

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Laser Safety
All FARO Laser Line Probe models produce a visible laser beam. The laser is CDRH Class II and IEC Class 2
power level; however operation of the device requires the operator to avoid direct exposure to eyes at all times.

You should avoid direct exposure to your eye at all times. Although the human blink reaction to bright light
provides a natural mechanism of protection to this visible laser beam, use caution while handling the LLP by
pointing it at only the target object.

CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES

OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS LASER LIGHT
EXPOSURE.

Laser Radiation Emission

When the FARO Laser Line Probe is operating, a laser beam emits from the aperture at the front of the LLP. See
Figure 4-1 for the location of the laser beam aperture.

Figure 4-1 Laser Aperture

When the laser is operating, the Quantum Max Handle LED illuminates. Figure 4-2 identifies the location of the
LED.

Figure 4-2 Laser Emission Indicator

The LED also indicates the range of the laser to the target surface. See “Range Finder Dialog Box” on page 101.

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CAUTION: VIEWING THE LASER OUTPUT WITH CERTAIN OPTICAL INSTRUMENTS (EYE
LOUPES, MAGNIFIERS, AND MICROSCOPES, ETC.) WITHIN A DISTANCE OF 100 MM MAY POSE
AN EYE HAZARD.

FARO Laser Line Probe

Laser power up to 18 mW at 450 nm in a diverging beam could be accessible in the interior of the FARO Laser
Line Probe.

WARNING: DO NOT ATTEMPT TO OPEN THE LASER LINE PROBE CASE. THERE ARE NO USER-
SERVICEABLE PARTS.

Maximum Permissible Exposure

The Maximum Permissible Exposure, or MPE, of the FAROLaser Line Probe is 2.55 mW/cm2.

Serial Number Label

The FARO Laser Line Probe Serial Number label contains the serial number, laser information, calibration,
warning logotype and manufacturing date. See Laser Aperture on the previous page for the location of the laser
beam aperture.

Figure 4-1 Serial Number Label

Servicing
The FARO Laser Line Probe should only be serviced by FARO Customer Support technicians.

CAUTION: There are no user serviceable parts in this device. DO NOT attempt to open the casing or
disassemble the device at any time.

If the LLP is not operating properly, contact FARO Customer Support. If it has malfunctioned, power down the
system, remove it from the Quantum Max and return it to FARO Customer Support for repair.

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WARNING: DO NOT ATTEMPT TO OPEN THE LASER LINE PROBE CASE. THERE ARE NO USER-
SERVICEABLE PARTS.

Hardware Installation
The FARO Laser Line Probe is stored in a separate Shipping case. Installing it is similar to the Quantum Max .
The LLP can be attached/detached while the Quantum Max is powered On.

NOTE: The FARO Laser Line Probe does not fit into the Quantum Max Shipping case.

NOTE: You can install the probe into either probe mount on the 7-Axis handle. The following steps installs
the probe on the top probe mount.

To install the Laser Line Probe:

1. Set up your Quantum Max and install the 6 mm or 3 mm ball probe.

Figure 4-1 Installing the Ball Probe

2. Twist the protective cover and pull up to remove it from the top probe mount.

Figure 4-2 Removing the Top Probe Mount cover

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3. Rotate the locking lever down to unlock the Top Probe Mount.

Figure 4-3 Unlocking the Top Probe Mount

4. Install the LLP onto the Top Probe Mount.

Figure 4-4 Installing the LLP

5. Rotate the locking lever up to lock the Top Probe Mount.

Figure 4-5 Unlocking the Top Probe Mount

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There is a storage mount for the Top Probe Mount cover in the Storage Hook on Tube 1.

Figure 4-6 Storing the Top Probe Mount cover

NOTE: Remove the LLP from the Quantum Max before packing.

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Holding the FARO Laser Line Probe

Never grab the FARO Laser Line Probe while measuring. Simply hold the pistol grip.

NOTE: Avoid touching the lenses. When necessary, clean the left and right lenses with the cloth from the
LLP case. Dirt and grease on either lens can cause poor results.

Pointing to a Surface
The following figure shows the orientation of the FARO Laser Line Probe to the surface.

① BlueLaser Line Beam

② Red Range Cross Hair

③ Camera Field of View (FOV)

Figure 4-1 Scanning a Surface

Hardware Controls and Indicators

The FARO Laser ScanArm (Quantum Max with FARO Laser Line Probe) uses the green Front and red Back
buttons and the Handle LEDs.

Buttons
Use the buttons on the Quantum Max handle or the buttons on the LLP handle to control measuring.

• Use the green Front button to start data collection. Points are only sent to the computer when the laser is in
range. Once you start collecting data, press the green Front button again to pause.

• Use the red Back button to end any measurement command.

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LED
The Handle LED indicates the distance to the target object from the LLP. Remember, data is only sent to the
computer when the LLP is in range.

• Out of Range (Red LED). The LLP is too close to or too far away from the part.

• Center Range (Green LED) The LLP is in the center of the range.

• Near Range (Yellow LED) The LLP is in range, closer to the part.

• Far Range (Yellow LED) The LLP is in range, farther from the part.

Additionally, the software uses the Range Finder Dialog Box dialog box to show the distance and position from the
LLP to your part.

Range Finder
The Range Finder is an additional red cross hair that projects with the blue laser line to show you the distance
from the LLP to the surface of your part.

NOTE: The Laser Line Probe camera does not record this cross hair.

When the probe-to-part distance is in the middle of the range, the center of the cross hair and the laser line are
together.

As the distance increases or decreases, the cross hair moves away from the laser line.

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Left as the LLP moves farther from the surface. Right as the LLP moves closer to the surface.

When the LLP is out of range, the cross hair and the laser line no longer touch.

You can switch the Range Finder off in the FARO Laser Line Probe Control dialog box. See “FARO Laser Line
Probe Settings” on page 110.

Range Finder Dialog Box

The FaroArm Manager software has a Range Finder dialog box. This dialog box graphically displays the probe-to-
part distance and the area of the laser line that the camera is processing.

Figure 4-1 LLP in range Figure 4-2 LLP not in range

When the LLP is within the operating range, the center of the target displays as a small box in the Range Finder
dialog box, see Figure 4-1

The box moves as the LLP moves:

• Up - as you move the LLP closer to your part

• Down - as you move the LLP farther from your part
• Left - the right side of the line is in range
• Right - the left side of the line is in range

The target box changes color:

• Green - all of the laser is in range

• Orange - some of the laser is in range
• Red - none of the laser is in range

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When the LLP is outside of the operating range, the target box moves to a side of the Range Finder dialog box
and an arrow in the center of the dialog box points to the target box, see Figure 4-2

If the LLP is set to an Automatic exposure algorithm, there is an additional symbol in the upper left corner of the
Range Finder dialog box. The symbol changes describes the exposure:

• Red Minus Sign (-) - low exposure

• Green Circle (O) - good exposure
• Red Plus Sign (+) - high exposure

Details
Click the arrow at the bottom of the Range Finder dialog box to view the current scanning details and LLP
settings.

Figure 4-3 LLP HD details

For more information, see “FARO Laser Line Probe Settings” on page 110.

Software Setup
You can use the FARO Laser ScanArm (Quantum Max with FARO Laser Line Probe) with many measurement
and modeling software packages. Refer to the particular application software for installation and proper use of the
software with the FARO Laser ScanArm.

NOTE: Some software packages automatically add the FaroArm Driver to your computer. To ensure that you
have the latest version of the FaroArm Driver, install the USB flash drive found on the FARO Knowledge
base.

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FARO Laser Line Probe Compensation

After you complete the installation of the FARO Laser Line Probe and the standard probe, this system of probes
must be compensated. Compensation requires measuring the FARO Compensation Plate with a standard probe and
the LLP from five different positions.

NOTE: When necessary, clean the top and bottom lenses with the cloth from the Laser Line Probe case. Dirt
and grease on either lens can cause poor results.

1. Open FaroArm Driver and on the Devices tab, click Device Control Panel. On the Device Control panel, click
Probe Management to show the Probes dialog box.

2. Choose a standard ball probe, 6 mm or 3 mm by clicking on the probe name.

Figure 4-1 Compensating the Standard Ball Probe

NOTE: Do Not use probe extensions when compensating the LLP.

3. Calibrate the standard ball probe using the single hole compensation method.

4. Choose the Laser Probe (LLP) probe by clicking on the probe name.

Figure 4-2 Compensating the LLP

NOTE: Ensure that High Accuracy Mode is disabled during compensation. See “FARO Laser Line Probe
Settings” on page 110.

5. Choose Plane Compensation.

6. Select or clear the Guidance check box.

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NOTE: Guidance monitors the position and angle of the LLP during the compensation process and ignores
any points outside optimal position and angle.

7. Click Measure Plane or Compensate LLP with Previous Values to use the previously measured plane.

• The laser turns on and the laser beam is visible unless you are measuring the plane. After you successfully
measure the plane, the laser turns on and the laser beam is visible.

Plane Compensation
Calibrate the FARO Laser Line Probe. You will digitize the FARO Compensation Plate, once with the ball probe,
and then from five positions with the LLP.

1. Digitize the white area of the FARO Compensation Plate with the ball probe.

• Touch the white surface with the ball probe and press the green Front button.

• Digitize nine points on the white surface.

NOTE: Digitize each point near an edge of the surface to avoid marring the middle of the surface. Digitize a
single point in the center of the plate.

• Pull the probe away from the surface and press the red Back button.

The flatness of the white surface is calculated and the results are displayed in the dialog box. If the results Fail,
click Restart Plane to redigitize the white surface. Click OK to continue.

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Figure 4-3 Measuring the Compensation Plate with the Ball Probe

NOTE: Avoid touching the lenses. When necessary, clean the top and bottom lenses with the cloth from the
Laser Line Probe case. Dirt and grease on either lens can cause poor results.

2. Click Start Compensation. You will need to collect 75 lines at five different positions around the FARO
Compensation Plate. The 15 lines at each position require you to move the LLP completely through the
operating range - from the near field to the far field. At each position you may need to twist the LLP so the
laser line projects across the plate in the same direction.

Figure 4-4 Measuring the Compensation Plate with the LLP

NOTE: If you are using the xR model, you are prompted to remove the standard ball probe. Removing this
probe makes it easier to compensate the xR model LLP. Replace the standard all probe after the compensation
is complete.

Position #1 - Start on one side of the compensation plate.

3. Aim the laser line at center of the white surface at a 45° vertical angle. Digitize the white area of the FARO
Compensation Plate with the FARO Laser Line Probe from the near range to the far range. You must collect 15
scan lines to continue.

• Aim the laser line at the middle of the white surface. Twist the LLP so the entire line is projected onto the
white surface.

• Move the LLP until the laser is too close to the plate .

• Press and hold the green Front button and move the LLP away from the plate along the 45° vertical angle
while pointing to the center of the white surface. Keep moving until you are too far from the plate.

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NOTE: For each position, you can start too far from the plate and move until you are too close to the plate.

Position #2 - Rotate the LLP 90° around the compensation plate.

4. Aim the laser line at center of the white surface at a 45° vertical angle. Digitize the white area of the FARO
Compensation Plate with the FARO Laser Line Probe from the near range to the far range. You must collect 15
scan lines to continue.

• Aim the laser line at the middle of the white surface. Twist the LLP so the entire line is projected onto the
white surface in the same direction as in Position #1.

• Move the LLP until the laser is too close to the plate .

• Press and hold the green Front button and move the LLP away from the plate along the 45° vertical angle
while pointing to the center of the white surface. Keep moving until you are too far from the plate.

Position #3 - Rotate the LLP 90° around the compensation plate.

5. Aim the laser line at center of the white surface at a 45° vertical angle. Digitize the white area of the FARO
Compensation Plate with the FARO Laser Line Probe from the near range to the far range. You must collect 15
scan lines to continue.

• Aim the laser line at the middle of the white surface. Twist the LLP so the entire line is projected onto the
white surface in the same direction as in Position #1.

• Move the LLP until the laser is too close to the plate .

• Press and hold the green Front button and move the LLP away from the plate along the 45° vertical angle
while pointing to the center of the white surface. Keep moving until you are too far from the plate.

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Position #4 - Rotate the LLP 90° around the compensation plate.

6. Aim the laser line at center of the white surface at a 45° vertical angle. Digitize the white area of the FARO
Compensation Plate with the FARO Laser Line Probe from the near range to the far range. You must collect 15
scan lines to continue.

• Aim the laser line at the middle of the white surface. Twist the LLP so the entire line is projected onto the
white surface in the same direction as in Position #1.

• Move the LLP until the laser is too close to the plate .

• Press and hold the green Front button and move the LLP away from the plate along the 45° vertical angle
while pointing to the center of the white surface. Keep moving until you are too far from the plate.

Position #5 - Directly above the compensation plate.

7. Aim the laser line at center of the white surface. Digitize the white area of the FARO Compensation Plate with
the FARO Laser Line Probe from the near range to the far range. You must collect 15 scan lines to continue.

• Aim the laser line at the middle of the white surface. Twist the LLP so the entire line is projected onto the
white surface in the same direction as in Position #1.

• Move the LLP until the laser is too close to the plate .

• Press and hold the green Front button and move the LLP away from the plate while pointing to the center
of the white surface. Keep moving until you are too far from the plate.

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The digitized compensation points then calculate and the Compensation Status updates. If the probe passes, the
current date and time is added to the probe information. Click Save and Exit to complete the compensation.

Figure 4-5 Laser Line Probe Compensation Results

You now have two probes to digitize your part. Use the Probe Management command to switch between the
standard ball probe and the FARO Laser Line Probe.

NOTE: If you remove the LLP, you must re-calibrate it again to guarantee the accuracy of the measurements.

NOTE: You can view the details for all probe compensations by clicking View All.

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Figure 4-6 Probe Compensation List

DRO
Some software packages add a Digital ReadOut (DRO) window to the screen. The DRO window displays the
current location of the probe in the current coordinate system.

• If the LLP is in range, the X, Y, Z coordinate is the center of the laser line. Notice that this may not be the
center of the complete laser line because some part of the laser line may be out of range.

• If the LLP is out of range, then no coordinate is available and the DRO displays a row of asterisks (******).

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FARO Laser Line Probe Settings

Modify the settings of the FARO Laser Line Probe for your part. The default settings are for digitizing the
compensation sphere or plane that has an opaque white surface. You can control the following:

• Scan Rate - the number of lines per second that the LLP records and sends to your current file. Fewer lines per
second requires you to move the LLP slower.

• Scan Density - the amount of points each line contains. More points in each line creates a larger file. If you are
digitizing a relatively flat surface, use less points.

• Material - controls the camera which records the laser line. Different part material colors and textures reflect
the laser line differently.

• Advanced Settings - controls the exposure settings of the camera.

To change the FARO Laser Line Probe settings:

Figure 4-1 Probes dialog box

• Choose the Laser Probe probe in the Probes dialog box.

• Click Edit.

NOTE: The settings dialog box differs depending on the current LLP.

In the Edit Probe dialog box, you will see all of the information about the FARO Laser Line Probe:

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Figure 4-2 Modify Probe dialog box - LLP

When the LLP is within the operating range, you will see the line in the Preview Area of the dialog box.

Information
The Information section displays the unique information for the current LLP.

Settings
Use the Scan Rate Density settings for data reduction. Reducing the number of points the LLP collects can improve
system performance, increase scanning speed and potentially reduce unwanted noisy data.

• From the Material drop-down window choose any existing material setting. Use the commands in this drop-
down window to save material settings.

NOTE: The current material setting is stored on your computer and in the Quantum Max. If you connect the
Quantum Max to another computer, the current material will be Unknown. Save the material settings to copy
the settings from the Quantum Max to the new computer.

• Click the Auto Update button to set the Noise Threshold, Exposure, and Laser Intensity levels for the current
material. Hold the LLP in position, pointing at the surface, until the process completes. You can also set the
values manually:

• Algorithms - Select an exposure setting:

• Fixed: The Exposure setting is constant and does not automatically adjust during use.

• Normal: This is an automatic mode to scan non-reflective, or dull, materials. The Exposure level is set to
a low level and as you digitize, the Laser Intensity setting automatically adjusts to maintain the proper
saturation level.

NOTE: FARO recommends this algorithm for the compensation of the FARO Laser Line Probe. For more
information, see “FARO Laser Line Probe Compensation” on page 103.

• HDR: This is an automatic mode to scan high-contrast surfaces such as a black and a white surface. This
algorithm uses a dual exposure where the first exposure is looking for high return surfaces such as white
and the second exposure is looking for low return surfaces such as black.

NOTE: Using this algorithm may result in a reduced rate of data capture.

NOTE: The Automatic algorithms disable the Auto Update button and the Exposure slider.

Choosing any of the Automatic settings adds an exposure indicator to the Range Finder dialog box. In the
Range Finder dialog box:

• A green dot in the upper left-hand corner of the Range Finder dialog box indicates that the exposure has
been adjusted and you are ready to scan.

• The indicator changes to either a red “+” (plus) or “-” (minus) sign indicating that the LLP is either over-
exposed or under-exposed, and it is automatically adjusting the exposure. The LLP does not collect data
during this adjustment, however this automatic adjustment process is very fast.

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For more information, see “Range Finder Dialog Box” on page 101.

• Exposure - How long the “shutter” is open and the sensor is exposed to light in the camera. Move the slider, or
enter a number; the corresponding value in milliseconds appears next to it. Light colors and reflective surfaces
are better captured with low exposure levels. Darker colors typically require higher exposure levels.

• Movement Filter - A filter to prevent the capture same line of data. The value is the distance the line must
move before capturing another line of data. Clear the check box to disable this filter

• Reflection Filter - This is a filter to remove unwanted points when scanning reflective surfaces. Select the
check box and control the amount of filtering by moving the slider:

• Minimum amount - move the slider all the way to the left.

• Maximum amount - move the slider all the way to the right.

NOTE: Points affected by the Reflection Filter will be colored blue in the Preview window.

NOTE: The Automatic algorithms disable the Auto Update button and the Exposure slider.

• Angular Filter - This is a filter to remove points by analyzing the point’s angle of incidence to the camera. The
lower the number, the more normal the points will have to be to the LLP. Reduce the filter if you have
problems with high reflective surfaces and are collecting reflections.

• Max Scan Rate (LLP HD only) - Set the maximum scan rate (scans per second) of the LLP.

• Scan Rate (LLP Prizm only) - Choose the number of scan lines per second. 1/1 is the normal rate of scan lines
per second, set this to discard scan lines.

• Scan Density - Choose the number of points on each scan line. 1/1 is all of the points on the laser line, set this
to discard points on each line.

• High Density - Select this check box to double the amount of points on each laser line.

NOTE: If you experience gaps in data collection and/or slow processing speeds during scanning, lower the
Max Scan Rate until the data collection and processing is constant.

Saving and Managing Materials

• Click Save as New to save a material setting.

• Click Add New to create a new material setting.

• Click Remove to delete a material setting.

• Click Reset to return all the values to the factory default.

In general, the default values for all settings described here will yield acceptable data on most surfaces. The
Exposure parameter requires more frequent adjustments based on the different surface finishes you are scanning.

Keep in mind that given the vast range of colors, textures and finishes, there is no exact science for these LLP
Settings that work best on a particular surface. Finding the optimum settings may require some practice.

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Options

Figure 4-3 Options - Edit Probe dialog box

• Disable the Range Finder Laser box by clearing the Range Finder Laser On/Off check box. For more
information, see “Range Finder ” on page 100.

• Disable the Range Finder dialog box by clearing the Range Finder check box. For more information, see
“Range Finder Dialog Box” on page 101.

• Select the Show Visible Light check box to add all visible light to the Preview Area window.

NOTE: Adding all visible light to the preview window will decrease the number of frames per second sent to
the computer and should only be used when diagnosing problems with the LLP.

• Select the High Precision Mode check box to operate the LLP in the High Precision mode. High Precision
mode improves the resolution of the LLP. However, it reduces your field of view by one half and shortens
your effective maximum scan line width to two thirds of the normal width, optimizing the resolution of the
LLP.

NOTE: Always clear this check box when compensating the FARO Laser Line Probe. For more information,
see “FARO Laser Line Probe Compensation” on page 103.

• Select the Windowing check box and adjust the window over the Preview Area to capture points only in a
part of the laser line, or only in the near or far field range of the LLP. In the Preview Area:

• Top - the Far field

• Bottom - the Near field
• Left - the left side of the laser line
• Right - the right side of the laser line

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Drag window’s four corners to adjust the capture area. Changing the area of interest in the near and far field
will increase the LLP HD scan rate.

NOTE: Using the Windowing feature automatically disables the High Density feature.

Saving and Managing LLP Settings

• Click Reset to return all the LLP values to the factory default.

• Click Cancel to discard any changes.

• Click Save to save the current LLP settings. These change remain until changed or reset.

Additional Considerations
• First, if accuracy is not an issue, even failing probe compensation will not prevent you from using the LLP to
show the concept of gathering point clouds quickly and easily, directly into software applications. The Laser
ScanArm does use the new probe compensation, even if it fails.

• Second, if the probe compensation does fail, you should look at the probe compensation log to see by how
much. If the error is acceptable, you should be able to scan effectively for medium accuracy applications.

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Chapter 4: Probes

Renishaw TP-20 Probe Installation and Operation

The Quantum Max supports the Renishaw TP-20 touch-trigger probe by using the FARO iProbe adapter to connect
the TP-20 probe module to the Quantum Max Handle. Simply attach this assembly just as you would any other
probe.

The Renishaw TP-20 touch-trigger probe automatically digitizes a point by touching the stylus to the part.

NOTE: The Renishaw TP-2 Probe is not supported.

Quantum Max TP-20 Probe Kit

The Quantum Max TP-20 Probe Kit contains:

• A magnetized TP-20 probe body

• Medium Force Probe Module
• Renishaw (S1) C Spanner wrench
• Renishaw (S7) stylus tool
• Renishaw (CK200) cleaning kit
• Renishaw Probe tip: 2 mm (M2 D2R L10)
• Renishaw Probe tip: 6 mm (M2 D6R L10)
• Quantum Max iProbe adapter

NOTE: The product numbers in the parentheses are Renishaw part numbers. See the Renishaw User’s
Manual for more details.

To install the TP-20 Probe:

1. Hold the end of the Quantum Max on the underside with one hand and open the probe locking lever with your
other hand.

2. Remove the current probe.

3. Slide the Quantum Max iProbe adapter onto the end of the Quantum Max. Rotate the probe until the marks on
the probe and the handle match.

4. Close the probe locking lever.

5. Screw the TP-20 probe body into the Quantum Max iProbe adapter and hand-tighten with the C Spanner (S1)
wrench.

6. Attach a probe module to the TP-20 probe body. On the probe body and probe module are triangle, half-moon,
and square markers that must be aligned for the probe to work properly.

7. Screw the Renishaw Probe tip into the probe module with the stylus tool (S7). Do not under- or over-tighten any
of the components.

Probe Modules for the TP-20 Probe

Probe modules are available from Renishaw in three trigger force ratings:

• Standard Force Probe Module (Black cap)

• Medium Force Probe Module (Gray cap)

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• Extended Force Probe Module (Brown cap)

Refer to the Renishaw TP-20 Installation and User’s Manual for the TP-20 Probe assembly instructions.

Measuring Software
The measuring software must be configured for the probe. If you are using CAM2 2023, CAM2 SmartInspect, or
CAM2 Measure:

1. Open the Device Control panel and click Probe Management.

2. If the TP-20 probe adapter is not automatically recognized, click Find. Ensure the Auxiliary port is active and
the De-bounce Time is not zero (0).

3. Compensate the probe using the FARO Compensation Sphere, or any precision sphere, after installation.

NOTE: The probe compensation information stores for the adapter. However, since the probe tip is
removable, do not rely on an existing compensation unless you are certain that the TP-20 body or the probe tip
have not been changed.

Some software packages have other probe options that must also be controlled. See the Renishaw User’s Manual
for more information.

Operation
The probe digitizes a point when it makes contact with an object. The Handle LED changes to red and back to
green after the De-bounce Time. Additional points will not record until after the de-bounce time has elapsed.

NOTE: The green and red handle buttons are active. Hold the handle in a manner so that you do not
accidentally press the green or red buttons while measuring.

Custom Probe Compensation

Any probe with a sphere or a point can be compensated.

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 Chapter 5: 8-Axis

This chapter describes the setup, compensation, and operation of the optional 8-Axis turntable. The 8-Axis is a
manually rotated turntable that allows you to turn your part and continue to measure in the same coordinate system.

Figure 5-1 8-Axis

Shipping Case 118

Hardware Setup 118

Mounting the Base 118

Cable Connections 120

Reference the Encoders 121

Compensation 123

Measuring 125

8-Axis Work Holding Kit 126

8-Axis 500 mm Table 126

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Shipping Case

① 8-Axis
② Table

Underneath Table:

③ 8-Axis Cable
④ Four Screws and Hex
Wrench
⑤ Surface Mount Plate

Figure 5-1 8-Axis Shipping case

NOTE: Some items are packed below the ② Table.

Hardware Setup
The following sections describe the proper setup of the 8-Axis. This includes attaching the 8-Axis to your work
surface or tripod, and connecting it to your Quantum Max.

NOTE: Setup your Quantum Max. Complete all cable connections between your 8-Axis, Quantum Max, and
computer before applying power to your Quantum Max and computer.

Mounting the Base

Setup your Quantum Max. Complete all cable connections between your 8-Axis, Quantum Max, and computer
before applying power to your Quantum Max and computer. To setup the base:

1. If you are not using a tripod, remove the ⑤ Surface Mount Plate from the Shipping Case and attach it to a
surface.

2. Remove the ① 8-Axis base from the shipping case.

3. Place the 8-Axis onto the 3½” ring of your tripod or surface mount plate. Thread the collar onto the ring and
hand tighten.

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Figure 5-1 8-Axis Base

4. Tighten the collar using the attached handles.

Figure 5-2 Tighten the Collar

5. Attach the table to the base and secure using the four screws. Tighten each screw with the hex wrench.

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Figure 5-3 Attach the Table

Cable Connections
Connect the cables:

1. Connect the 8-Axis cable to the base of the 8-Axis.

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Figure 5-4 Connect the 8-Axis Cable

2. Connect the 8-Axis cable to the Quantum Max Auxiliary port.

Figure 5-5 Connect the 8-Axis Cable

3. Connect both power supplies to your source of power. Switch on the computer and the Quantum Max.

Reference the Encoders

You must first reference each of the six (seven) encoders in the Quantum Max before the system can output data.
Pull the handle and each tube out of the rest position and move to make each encoder move. Each encoder must
move to reference. The Reference Encoders dialog box shows all seven encoders in error until each is referenced.
In a systematic manner, rotate links 1 through 6 (7) until each warning clears.

Then reference the encoder in the 8-Axis by rotating the turntable top until the warning clears.

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Figure 5-6 Referencing the Encoders

Before you can measure accurately with the 8-Axis, you must compensate it.

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Compensation
Before you can measure accurately with the 8-Axis, you must compensate the position to your Quantum Max. If
the physical position between the two devices changes, simply repeat this compensation.

Position the 8-Axis so that when you place the FARO i-Probe in one of the four table compensation holes, you can
rotate the table 360°, or 180°.

Figure 5-1 Compensation Holes

This is necessary for the compensation of the 8-Axis. before the system can output data. Rotate the turntable top
until the warning clears.

Figure 5-2 8-Axis Compensation

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In CAM2 2023, click Device Center in the Devices tab. Click your Quantum Max and then click Hardware
Configuration to compensate your 8-Axis.

Figure 5-3 8-Axis Hardware Configuration

1. In the 8-Axis group, select the Enabled check box.

2. Click Compensate.

3. Choose a Compensation method.

Figure 5-4 8-Axis Compensation

• Select the Half Rotation check box if you can only rotate the table 180°.

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4. Click Start Compensation.

Figure 5-5 8-Axis Compensation

• Place the probe in any compensation hole.

• Press and hold the green Front button and move the turntable in one direction. Rotate around twice
(720°).

NOTE: Release the green Front button to pause.

• Press and hold the green Front button and move the turntable in the opposite direction. Rotate around
twice (720°).

• Release the green Front button and press the red Back button.

5. Look at the compensation results. Click Save and Exit to store the compensation, or click Restart
Compensation to discard the data and start again.

Repeat this compensation three times. Click the Log button and look at the compensation results.

Measuring
CAUTION: Ensure your part is mounted in the center of the 8-Axis to avoid injury and/or damage to the 8-
Axis.

Once the 8-Axis has been successfully compensated, the FaroArm readings are adjusted for the rotation of your
part on the 8-Axis. Secure your part to the table and start measuring:

• Start any measurement command

• Add readings

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• Turn the part and add more readings

You will see the measured readings in the feature adjusting for the rotation of your part on the 8-Axis.

NOTE: You can measure with any probe connected to the Quantum Max. The FARO 8-Axis will speed up
your measurement time.

8-Axis Work Holding Kit

Part # 900-000034-00
This kit is a set of rails, corner brackets, flat plates, and hardware to build a holding fixture for your part on the
table.

8-Axis 500 mm Table

Part # 443-000140-000
The 500 mm Table is a larger table that you can attach to the base of the 8-Axis to replace the standard table.

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 Chapter 6: Accuracy

This chapter describes the definitions and specifications of accuracy, or performance specifications, for the
Quantum Max.

The Quantum Max performance testing standard is the ISO 10360-12 and ISO 10360-8. Single-point repeatability
(SPAT) is measured using a hard probe in a reference hole. Volumetric (EUni) performance is measured using a
hard probe and a traceable length artifact. Measurements are well distributed in all regions of the working volume.

Compensation and Calibration 128

Compensation versus Calibration 128

Quantum Max Compensation 128

ISO 10360 Standard 129

Quantum Max Calibration 130

Loss of a Degree of Freedom 131

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Compensation and Calibration

The Quantum Max is designed to endure the typical stress and impact loads of a “factory floor” measuring tool, as
well as survive multiple transportation cycles while maintaining its accuracy throughout its usable life. In order to
fully appreciate what is meant by “Lifetime Calibration,” you must first understand several basic concepts of
measurement equipment.

Compensation versus Calibration

In most cases, the terms “compensation” and “calibration” are used together, and are often mistakenly used
interchangeably. This generally occurs because traditional Coordinate Measuring Machines are often compensated
every time they are calibrated. In reference to the Quantum Max, there are two types of compensation: the
Quantum Max compensation and the probe compensation.

Quantum Max Compensation

Compensation is the procedure by which a measurement device is optimized to perform accurate measurements.
This may be done through mechanical adjustments, as well as software corrections.

Specialists at FARO’s production facility perform the factory compensation. This compensation utilizes patented
hardware and software (not available to the user) to determine the true dimensions and kinematics of the Quantum
Max. The results of the factory compensation are imprinted to memory located in the Quantum Max electronics.
The Quantum Max is permanently compensated and does not require mechanical adjustments during normal
operation.

The Quantum Max compensation becomes invalid (stops functioning within FARO's published standards) if one or
more of the following occurs:

• Bending of the transfer cases (long, tube sections).

• Damage to the encoder-bearing interface joints (where tubes, bearings and encoders are mated).

• Failure of the encoder-electronics system (which translates motion into electrical data).

• Excessive impact with another object or an end stop. The impact may cause the transfer cases to bend, the joint
housings to deform, or the encoder-bearing interface pin system to loosen.

Any of these problems require FARO’s Customer Service Department to disassemble the Quantum Max, repair the
necessary item(s), and perform a factory compensation. A factory compensation is necessary when the physical
nature of the Quantum Max has been changed.

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ISO 10360 Standard

Accuracy testing and certification is according to the ISO 10360-12 standard, and the ISO 10360-8 standard for the
ScanArm.

ISO 10360-12 Standard

The ISO 10360-12 standard requires four probing and one distance test. The tests results are an error and each test
has a Maximum Permissible Error (MPE).

SPAT - Single Point Articulation Test.

The operator seats the Quantum Max probe in a hole and measures points while
moving the joints. The error is the greatest distance between any two points.

PSize - Sphere Probing Size Error. The operator measures a sphere with the
Quantum Max probe. The error is the difference between the measure and actual
diameter of the sphere.

PForm - Sphere Probing Form Error. The operator measures a sphere with the
Quantum Max probe. The error is maximum distance of any point from the best-
fit sphere.

LDia - Sphere Location Diameter Error. The operator measures a sphere with the
Quantum Max probe from multiple orientations. The error is the diameter of the
spherical zone containing the centers of the measured spheres.

EUni - Unilateral Distance Error. The operator measures two spheres, or two
points, with the Quantum Max probe. The error is the difference between the
measure and actual length between the spheres or points.

ISO 10360-8 Standard

Annex D of the ISO 10360-8 standard requires one distance test. The test result is an error and has a Maximum
Permissible Error (MPE).

LDia - Sphere Location Diameter Error. The operator measures a sphere with the
Quantum Max probe from multiple orientations. The error is the diameter of the
spherical zone containing the centers of the measured spheres.

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Quantum Max Calibration

The FaroArm Manager software has commands that certify the accuracy and repeatability of your Quantum Max.
The Single Point Repeatability Test (SPAT) allows you to test the Quantum Max using a hole. Use measuring
software such as CAM2 2023 or CAM2 SmartInspect to test the volumetric accuracy.

The values measured in all of these calibrations include 100% of the measured points. We will always refer to this
as the “Max. minus Min. over Two,” or the Maximum measurement subtracting from the Minimum measurement
divided by two (Max.-Min.)/2.

If any test fails, print the results and repeat the calibration two more times. Print all of the results and contact
FARO’s Customer Service by Phone, Fax or E-Mail. See “Technical Support” on page 183.

Repeatability
Perform the Single Point Repeatability Test (SPAT) to check repeatability of the Quantum Max using a hole or a
cone. You must use a firmly secured object with a hole at least 1 mm (0.04 in) smaller than the ball probe. If a
cone hole is used, extreme care must be taken to ensure that the probe is seated at each “measurement.”

• Use a calibrated ball probe. See Installing Probes on page 23 and Probe Compensation on page 66.

• Run the Single Point Articulation Test (SPAT). See “Single Point Articulation Test (SPAT)” on page 148.

Volumetric Accuracy
Perform a Sphere to Sphere, or Point to Point length measurement in order to certify the volumetric accuracy (EUni)
of the Quantum Max. This should be done using traceable length artifacts, which are measured at various locations
and orientations throughout the working volume of the Quantum Max. This test is a method for determining
articulating measurement machine accuracy.

• Use a calibrated ball probe. See Installing Probes on page 23and Probe Compensation on page 66.

1. Measure points on each feature, from multiple directions. Ensure that you digitize points on the entire sphere
surface.

2. Make sure that you move the joints of the Quantum Max while measuring the points.

3. Do not digitize a point if any of the encoders reach their end stop. See “Error and Status Indicators” on
page 46.

4. Avoid a joint position at which the Quantum Max loses a degree of freedom. See “Loss of a Degree of
Freedom” on the facing page.

See Product Specifications for the specification values (SPAT and EUni) of your Quantum Max, or the serial
number label on the rear of the base.

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NOTE: For optimum performance, correctly mounting and operating the Quantum Max is very important.
Specified Accuracy is only guaranteed when measurements are taken within the stated working volume of the
Quantum Max.See “Quantum Max Performance Verification Checklist” on page 144.

Loss of a Degree of Freedom

In a working volume of the Quantum Max there can be a loss of a degree of freedom (natural rotation of each
joint). With this loss, temporary bending occurs on the transfer tubes of the Quantum Max causing a movement of
the probe position that cannot be recorded by the Quantum Max’s encoder system. Measurement results taken in
these positions are not accurate. This condition is never encountered in the compensation of the Quantum Max.
Common areas of measurement where this loss occurs are:

• when an encoder has reached a hard end stop,

• directly above the Quantum Max, or
• in close to the base of the Quantum Max.

The Quantum Max should always feel fluid in its movement. If excessive force is needed to move to a measuring
location, a degree of freedom has probably been lost.

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 Chapter 7: Maintenance and Troubleshooting

This chapter describes the basic maintenance for your Quantum Max and some examples of common problems and
their solutions.

CAUTION: There are no user serviceable parts in this device. DO NOT attempt to open the casing or
disassemble the device at any time.

Normal Maintenance 134

Quantum Max 134

Host Computer 134

Mounting Stiffness Test 135

Temperature Considerations 135

Electrostatic Discharge (ESD) 136

ESD Best Practices 136

Troubleshooting 137

Power Issues 137

Hardware Communication Issues 138

FARO Wireless Connection Issues 138

FARO Wireless FAQ 140

FARO iProbe FAQ 143

Quantum Max Performance Verification Checklist 144

Issues That Will Degrade Accuracy 144

Quantum Max Setup 145

Single Point Articulation Test (SPAT) 148

User Compensation 149

Calibrated Artifact 149

Diagnosing FARO Laser Line Probe Accuracy Problems 150

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Chapter 7: Maintenance and Troubleshooting

Normal Maintenance
Quantum Max
The Quantum Max is a precision measurement device that contains many sensitive components, and it should be
handled with care. Take the following precautions to prevent problems from developing with your system:

• Place a dust cover over the Quantum Max when not in use.

• Clean with a dry dust cloth. For heavy dirt buildup, use a very small amount of warm water and gently clean
the Quantum Max. Be very careful not to bend the Quantum Max while cleaning.

• Check the cables for damage to outside insulation, connectors, and pins.

• DO NOT lubricate the Quantum Max.

The Quantum Max is compensated at FARO’s production facility and should only need to be recompensated after
the unit has been subjected to a shock that removes surface material or causes bending. Periodic calibration tests
should be completed to certify the Quantum Max accuracy and repeatability.

FARO recommends you return your Quantum Max to a service center, once a year, for our annual calibration and a
15 point check up.

Host Computer
The computer is an electronic device containing many sensitive components. It should be handled with care. Here
are some steps you can take to prevent damage to your system:

• Never use the computer in harsh environments where it may be subjected to rapid temperature change or
excessive dust.

• Never expose the computer to excessive shock or vibration.

• Prevent overheating by keeping the computer's air vents clear of any obstructions.

• Never place anything on top of the computer when it is recharging or operating. This can cause the computer
to overheat.

• Do not operate the computer from an AC outlet where voltage fluctuates excessively. Use a power strip with a
surge protector.

• Do not use an AC adapter other than the one supplied with the computer.

• Do not push on the display screen excessively or subject it to shocks.

• Do not expose the display screen to direct sunlight, even through a window.

• Do not hold the computer by the display panel.

• Do not try to force the display panel beyond its fully opened position.

CAUTION: In the rare event that you should see or smell anything which indicates overheating (smoke or a
strange smell), turn off the power immediately and contact your contact your Customer Service Representative
by Phone, Fax or E-Mail. See “Technical Support” on page 183.

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Mounting Stiffness Test

The Quantum Max is portable and can be mounted in a variety of environments. The Quantum Max is
counterbalanced, and it is the nature of counterbalancing that restoring forces may exist in the mounting due to the
applied forces generated by the counterbalancing mechanism. The reaction forces will result in deformations in the
mounting, which degrade the performance of the Quantum Max if the deformations are sufficiently large.

The primary forces encountered due to counterbalancing are translation and torsion. These forces are illustrated in
Figure 7-1, Figure 7-2, and Figure 7-3. The forces can be further described along or about the three major axes of a
coordinate system at the mounting base. The translation forces (F) along the axes and the moments (M) about the
axes result in deformations of the base.

The deformation due to the translation force can be measured. You must apply forces (lb. or N) using a calibrated
load cell at the mounting interface to the maximum level required and measure the associated deformation (in. or
mm). The torsional forces or moments at the base are generated by using a calibrated torque wrench. The
deformations can be described as a slope (in./in. or mm/mm) and can be measured. The deformations must not
exceed the deformation reported at calibration.

Figure 7-1 Forces Encountered due to

Counterbalancing Figure 7-2 Displacement due to Force

Figure 7-3 Rotation due to Torque

In general, the excessive translation deformations are added directly to the certified accuracy, while the excessive
angular deformations of the base affect accuracy as a more complicated trigonometric function of the length of the
reach.

Temperature Considerations
FARO was awarded the U.S. patent #5,402,582, and worldwide patents are pending, on the concept and the
methods for temperature compensation of portable CMM devices. This brief overview is meant only as the most
general of descriptions.

To maintain certified accuracy in a multitude of environments, the monitoring of temperature and the rate of
temperature change is required. Only the Quantum Max employs a software/hardware solution where a
semiconductor temperature sensor is built into each joint.

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The temperature is continuously monitored and the difference over time is then applied to the mathematical
formulas or kinematics, which define the position of the Quantum Max in three-dimensional space. Link length
corrections are made constantly by the inboard processor, which adjusts the kinematics and constantly adapts the
output to changing environmental temperature.

However, because different components heat or cool at different rates, the device is expected to reach a steady state
temperature within a ±3 degree (Celsius) bandwidth for five minutes before measurements can be taken. For
convenience, the electronics system is programmed to generate an error message when the temperature exceeds a
±3 degree bandwidth. There is also a built-in routine for the establishment of temperature stability; whereby, the
device monitors itself for five minutes and indicates to the user that it is ready for use.

Electrostatic Discharge (ESD)

Electrostatic Discharge (ESD) refers to pulses generated by the discharge of loaded objects and/or people. The
charge usually comes from friction between materials, at least one of which is a nonconductor.

• Although these units are protected against damage by ESD, extra care and proper ESD procedures still must be
observed and followed.

If an error occurs because of ESD, check the Error Message displayed on the screen and follow the steps below to
resume normal operation:

1. Turn off the Quantum Max.

2. Wait for at least five seconds before powering the unit on.

This should restore communication with the host computer.

ESD Best Practices

The following is a list of equipment and best practices to avoid ESD events.

Wrist Straps - Wrist straps fit snugly around a person’s wrist and are connected to an ESD ground point (never
earth ground) or to a grounded mat. A poor connection with a wrist strap is associated with a loose fit or dry skin
(use an ESD lotion for dry skin). A wrist strap may be used if an approved ESD smock is not available. However,
wrist straps do not shield ESD sensitive components from damage induced by the wearer’s clothing.

Heel Straps - Heel straps should be placed so that they make contact with a person’s ankle. Static charges are
dissipated through the floor by means of a Conductive Flooring. When seated, heel straps do not offer the
protections required to dissipate a static charge.

ESD Lotion - ESD lotion provides a better connection between the user and a smock, heel strap or wrist strap. This
may need to be reapplied if the smock or straps are removed.

Smocks - ESD smocks are designed to dissipate static fields created by a wearer’s shirt. These must be worn at all
times within an ESD Sensitive area. All buttons must be secured when working. Smocks are to be connected to an
ESD ground point (never earth ground) or to a grounded mat. While the smock is connected and properly
grounded, wrist straps are unnecessary.

ESD Chairs - ESD chairs have a ground strap which comes in contact with a grounded mat or conductive flooring
and dissipates charges safely to ground.

Table Mats - Table mats are made of a dissipative material and must be grounded individually to earth ground.

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Hand Tool Requirements - Hand tools must be stored in non-insulating or charging stations. New hand tools
should be ESD-safe (non-generating and dissipative).

Floor Mats - Floor mats are made of a dissipative material and must be grounded individually to earth ground.
This is required if no conductive flooring is installed.

Ground Connections - Any earth ground connection is sufficient.

Conductive Flooring - Conductive flooring must be installed per manufacturer specifications and be connected to
earth ground.

Wrist/Heel Strap Tester - These provide a method for checking the function of smocks, heels straps and cable
connections on an individual user.

Ionizers - An Ionizer floods the air with positive and negative ions, which eliminate static charges. This must be
installed so that the airflow blows across the workbench (or down on the workbench for overhead units).

Constant Ground Monitors - Constant monitors are connected to a workstation mat and operator and will sound
an audible alarm if any ground is interrupted.

Troubleshooting
Error message on host computer.

• Contact FARO’s Customer Service Phone, Fax or E-Mail. See “Technical Support” on page 183. Have
the message ready.

Probe compensation fails.

• Make sure the Quantum Max probe is secure.

• Make sure that the compensation hole, cone or sphere is located about ⅔ the distance of the Quantum Max
from the base.
• Make sure that the compensation cone, or sphere, is securely screwed into the holder and that the holder is
securely fastened to a stable surface.
• Make sure that probe tip is in contact with hole, cone or sphere.
• Compensate the probe again, and check that all points were digitized properly.
• Use the other compensation method (sphere or hole).

Buttons (green Front & red Back) will not respond.

• Make sure that all of the encoders are referenced.

• Turn auxiliary port OFF.
• Check buttons in Diagnostic command.

Single-point calibration shows excessive error.

• You must use a ball probe. Check that it is installed correctly.

• Recompensate probe.
• During the test, watch the probe to ensure flush seating in the hole.

Power Issues
If the Quantum Max is receiving power from the power source, or outlet, but not powering up the system, the
source of this issue may lie in one or all of the following areas:

• Ensure you are using the correct cables.

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• Check the cables and connectors for bent pins or damage and ensure that the connectors are secure. Replace all
cables that show signs of damage.

• Check the power source (outlet) for proper voltage, current and grounding. See “Quantum Max Power Supply”
on page 40.

• Check the power supply for physical impacts or damage. DO NOT use a damaged power supply.

• Check functionality of the Quantum Max. Look for error codes or operation issues.

NOTE: Power surges, spikes, feedback, and fluctuation in the power source will affect the equipment and its
electronic accessories. Have you power source inspected by a professional to provide the cleanest power
source possible.

Hardware Communication Issues

This section describes the many issues that prevent good communication between the Quantum Max and the host
computer.

PLEASE READ BEFORE BEGINNING THE PROCESS

If communication between the computer and the Quantum Max is lost, or if it could not be established:

• Ensure you are using the correct cables.

NOTE: DO NOT use a USB to Serial/Parallel adapter to connect the Quantum Max.

• Check the cables and connectors for bent pins or damage and ensure that the connectors are secure. Replace all
cables that show signs of damage.

• Check that unauthorized software or hardware is not conflicting with communications; smart phones, tablets,
digital cameras, scanners, modems and external devices are known to cause these conflicts.

• Check that only the FaroArm Manager is running on the computer. Ensure multiple sessions of the measuring
software are not running.

• Check functionality of the Quantum Max. Look for error codes or operation issues.

• Check functionality of power supply. Look for error codes or damage to the housing.

• Check functionality of your computer's hardware.

• Check power source for proper voltage, current and grounding. Remove any extension cords and ungrounded
cables.

• Check area to eliminate interference. Large motors, welders or items that may cause vibration or spikes in the
power source.

FARO Wireless Connection Issues

This section describes the many issues that prevent good wireless communication between the Quantum Max and
the host computer.

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Bluetooth
• You have set up your connection using your platform specific Bluetooth Wizard and the FARO Bluetooth
Connection Setup utility, but software application does not find the Quantum Max.

1. Ensure sure the Quantum Max is receiving power and the On/Off button is set to the ON position. When the
On/Off button is set to the ON position, it lights blue.

2. Ensure the Bluetooth transmitter is set to the ON position. When the Bluetooth button is set to the ON
position, it lights blue.

3. Ensure your computers wireless radio is on. Some computers have a hard switch for the wireless receiver
and some are only controlled through a software switch.

4. If you are using a Bluetooth USB dongle make sure it is plugged into a USB port. Also make sure the
software associated with the dongle is running. If you are unsure about this, contact the vendor who
supplied the Bluetooth hardware and software.

5. Click Start > Devices and Printers and make sure the Quantum Max is still in the list. If not, refresh the
list.

If the Quantum Max is switched on and the PC's Bluetooth hardware is connected correctly, and the
connection is still unavailable contact FARO’s Customer Service.
6. Right-click the Quantum Max device and choose Properties. Click the Hardware tab, and look to see what
COM port is assigned to your Quantum Max.

7. Click Start > FARO > FARO Bluetooth Connection Setup and confirm the COM port setting. Ensure it
matches the same port in the platform specific Bluetooth Wizard list.

• Click OK. If the test passes, the Quantum Max should work normally. If the test fails, contact
FARO’s Customer Service.

• If the test passes but your software still does not connect, make sure your FaroArm Driver software is
current. The latest FaroArm Driver software may be on a separate USB flash drive that came with
your Bluetooth equipped Quantum Max, or any other FARO software package. If you are unsure
about what version of the FaroArm Driver you are running contact your Customer Service
Representative by Phone, Fax or E-Mail. See “Technical Support” on page 183.

• You are within the maximum 30' Bluetooth range, but cannot get a reliable connection.

1. Bluetooth works with a radio frequency, or RF, signal which can be blocked by obstructions. Metallic
obstructions are especially degrading to the signal. For best results, ensure you have a clear path between
your computer and the Quantum Max.

WLAN
1. Ensure sure the Quantum Max is receiving power and the On/Off button is set to the ON position. When the
On/Off button is set to the ON position, it lights blue.

2. Ensure the WLAN transmitter is set to the ON position. When the WLAN button is set to the ON position, it
lights blue.

3. Ensure your computers wireless radio is on. Some computers have a hard switch for the wireless receiver and
some are only controlled through a software switch.

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4. Ensure the computer operating system wireless card utilities are running correctly and have not disables the
receiver.

5. For optimal performance, ensure your computer is plugged in to AC power. The power settings should be set for
maximum power performance preventing the screen and computer from going to sleep.

FARO Wireless FAQ

• How fast is the connection?

1 Megabit/second.

• What is the range of the FARO Wireless connection?

Approximately 30 feet or 10 meters.

• How many simultaneous Bluetooth wireless connections can be established with the FaroArm Driver?

Two.

• Can both USB and Bluetooth wireless Quantum Maxs be connected simultaneously?

Yes.

• Can a single Quantum Max connect using both Bluetooth wireless and a USB cable at the same time?

No. If both are properly connected, the Bluetooth wireless will be the only active connection for that
Quantum Max.

• Can I use a FAROBlu® Laser Line Probe with the FARO Wireless connection?

Yes. In ideal conditions, WLAN can support the data rates of the LLP. However, Bluetooth will not
support the LLP data rates.

• Can I add a Bluetooth wireless connection while the FaroArm Driver is already running?

No, the FaroArm Driver must be unloaded before changing any FARO Wireless settings.

• Why does it take longer for my measuring software to open when I use the FARO Wireless connection?

The FaroArm Driver requires more time to initialize when using a FARO Wireless connection and this
translates into slightly increased load times for the measuring software.

• Why does it take longer for the Probes dialog box to go away when I am using a FARO Wireless connection.

Probe data saves in the Quantum Max and requires more time for this information to transfer when using
the FARO Wireless connection.

• What happens if I go out of range and lose my connection? What happens if I turn off the Quantum Max while
it is connected using the FARO Wireless connection?

Once the FaroArm Driver detects that the Quantum Max is no longer connected, after about 10 seconds, a
message appears asking if you want to restore the FARO Wireless connection. If you click No, the
connection stops. If you click Yes, attempts are made to restore the connection.

• Why do I continue to see the message asking if I want to continue to use the FARO Wireless connection?

Either the Quantum Max has lost power, or it is out of the 30 feet or 10 meters wireless range. After
correcting the problem, click Yes to restore the connection.

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• Can I use all of the communication options at the same time?

You can use multiple communication protocols with the following limitations:

• USB, Ethernet, and Bluetooth are active at the same time, WLAN is disabled
• USB and WLAN are active at the same time, Bluetooth is disabled.
• WLAN is disabled if Ethernet is active
• WLAN is disabled if Bluetooth is active

WLAN Primer
A FaroArm node or station can connect to a WLAN that complies with the IEEE 802.11g standard. The Wi-Fi
Alliance (an industry group promoting 802.11 networks) has popularized the term Wi-Fi® for 802.11 compliant
networks. The term WLAN, refers to the slightly more generalized concept of the wireless extension of a local area
network (LAN), though in practice most implementations use Wi-Fi technology.

The IEEE 802.11 standard specifies a Medium Access Control (MAC) and physical layers (PHY) for wireless
connectivity between stations (STAs). A set of stations that have joined the same network have access to the same
network services. These services are called a Basic Service Set (BSS). Every BSS has a unique 48-bit identifier
called the Basic Service Set Identifier (BSSID). The standard specifies two types of BSS; an Independent BSS
(IBSS), and an Infrastructure BSS (BSS).

There are several different PHY layers specified in IEEE 802.11. The Quantum Max uses 802.11g.

IEEE 802.11 further breaks up the 2.4 GHz frequency band into 14 overlapping channels. Each country in the
world has its own rules and regulations regarding radio usage. Many countries join together to coordinate these
regulations, forming “Regulatory Domains”. Most European, Middle Eastern, North and South American, and
African countries, and Australia and Japan use the same regulations. However, there are differences with regard to
which channels and power levels are permitted. The Quantum Max can support all 14 channels - factory
programming is performed for the specific country where the Quantum Max is to be used (this is not a user option).

Independent BSS (IBSS)

An IBSS is used to form an Ad Hoc network between peer STAs. STAs share responsibility for maintaining the
IBSS and distributing data to each other. IBSS is NOT supported for the Quantum Max WLAN.

Infrastructure BSS (BSS)

In an Infrastructure BSS there is one special STA called the Access Point (AP). The AP is solely responsible for
starting and maintaining the BSS and admitting (or excluding) other STAs. The AP receives all traffic either bound
for or originating from every STA that it admits into its BSS. (Exception is contained in IEEE 802.11e amendment
for Quality of Service - a special QoS BSS).

The STAs are known as Clients, the AP is known as a Server.

A Distribution System (DS) interconnects a set of APs to create an Extended Service Set (ESS). The ESS is a super
set of all member STAs. The DS distributes data between ESS STAs. An ESS may include LANs (via a gateway).

The simplest and most common configuration is to have an ESS that includes exactly one AP. It is known as a
Small Or Home Office (SOHO). This is the intended configuration for the Quantum Max Stations.

In an Infrastructure BSS, the AP broadcasts Beacon frames that announce the identity and capabilities of its BSS.

Joining a WLAN
An STA joins a WLAN using a three-step process:

1. Scanning

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2. Association

3. Authentication

Scanning

The STA generates a list of all BSSs (APs in the network) it can detect.

Association

In an Infrastructure BSS the Association process requires a frame exchange between the joining STA and the
selected AP. This frame includes the STA’s capabilities. The AP will accept or deny the request (Association
Response Frame). The STA (Client) learns the BSSID (SSID - Service Set Identifier or WLAN name) and AP
MAC address. If the STA is accepted the AP will issue an Association Identifier (AID - logical port) at this
time.

Authentication

Apply Security - establish a secure wireless network. WPA2-Personal is recommended for the FARO WLAN
security (based on IEEE 802.11i and Advanced Encryption Standard -AES). The password is the real key to
security!

Establishing a FARO WLAN Connection

There are a minimum of three STAs to be configured. This may be performed in any order but the typical order is:

1. Set up an Access Point

2. Set up the Quantum Max

3. Set up the Host Computer

Access Point (AP)

Normally the Access Point is configured first. This setup may have been done by your IT department. If this is
the case, IT should provide the Network Name (SSID) and Password.

All Clients must use the same SSID and Password as the AP.

The recommended security setting is either WPA-PSK (TKIP encryption algorithm) {Good} or WPA2-PSK
(AES-CCMP encryption algorithm) {Better, if available}. You should use a Password of 10 or more random
alphanumeric characters.

NOTE: Wi-Fi Protected Access (WPA).

The Host Computer Setup

The AP should be configured and running.

The ease of configuring client stations depends principally on the configuration utility used. Windows XP
comes with its own configuration utility built in, Windows Zero Configuration Utility (WZC). However, there
are other configuration utilities that offer better efficiency, easier configuration, and better wireless monitoring.
Most Client cards come with their own wireless configuration utility, though others depend on Windows. Here
we will describe the configuration of Client stations using WZC, which is the lowest common denominator for
most users.

1. Add preferred network - Enter SSID (example here is “My Network SSID”).

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2. Configure Client to the same settings as the AP. To do so, click on the Properties button. The Security
Properties dialog box appears. The first text box will already be filled in with the SSID selected for the
preferred network name.

3. In the Network Authentication drop-down window, select WPA-PSK.

4. In the Data Encryption drop-down window, select TKIP.

5. The last step is most important - the Network Key entered and confirmed must be the same as the network
key (password) that was entered on the AP.

NOTE: Network keys are case sensitive.

FARO iProbe FAQ

• Can I use a Quantum Max iProbe on anything other than the Quantum Max?

No. Installing the Quantum Max iProbe to anything other than a FaroArm Quantum damages the iProbe.

• Can I still use my old probes on the Quantum Max?

Yes when using the correct probe adapter.

• How many iProbes can the Quantum Max remember?

112

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Quantum Max Performance Verification Checklist

If you are experiencing accuracy or repeatability problems with your Quantum Max or FARO Laser ScanArm
system, this section details proper setup techniques to help you identify the potential sources of error.

It is important to clearly understand all the “do's and don'ts” in order to get the most out of every Quantum Max
and Laser ScanArm.

Issues That Will Degrade Accuracy

Mounting
• Deflection in mounting:
• DO NOT mount to any type of wooden surface.
• DO NOT mount to optical tables such as a “Vibraplane.” The steel sheet on the top of these tables is thin
and will deflect.

• Folding tripods without using the stabilizing struts are unstable.

• Heavy-duty stands with wheels down and pins up are unstable.

• Part deformation due to excessive clamping force.

Compensation
• Deflection of compensation artifact.

FARO Laser Line Probe:

• Damage to compensation artifact.

• DO NOT drag the probe over the FARO Compensation Plate during the plane measurement. Lift the probe
in between points to avoid scratching the surface of the plate.

• Poor probe compensation technique.

• DO NOT do short sweeps with the Laser Line Probe during compensation.

• Dirty lens.
• Clean the top and bottom lenses with the cloth from the Laser Line Probe case. Dirt and grease on either
lens can cause poor results.

Probes
• Measuring with Point Probes.

• Measuring with chipped, loose or cracked ball probes.

• Measuring with probe extensions. The extensions will deflect.

Measurement Environment
• Measuring close to an end stop can induce unwanted stress.

• Binding or hyper-extending the Quantum Max can cause unnecessary stress.

• “Leap Frogging” or repositioning the device using the Move Device Position command.

• Excessive vibration in the surrounding area can produce unwanted results.

• Rapid changes in ambient temperature can cause errors in the Quantum Max's automatic temperature
compensation.

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• Measuring using poor techniques; minimum number of measured points per feature, moving while recording
individual points, small coverage area, etc.

NOTE: If the Quantum Max is mounted on granite, do not measure objects that are not mounted to the
granite.

Quantum Max Setup

q Check that ambient temperature is not fluctuating more than 3°C (5.4°F) over a five minute period.
• In CAM2 2023 or CAM2 Measure, run the Devices > Device Center command and click
Temperature.

Figure 7-1 Temperature Stability dialog box

• For more information, see “Temperature Stability” on page 87.

Probe Setup

Figure 7-2 Installing a Probe

q Check probe seating.

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q Install by hand.
q Verify that the probe has no chips or cracks, is not loose, and that it has no flat spots.
Probe Compensation
q Place the compensation cone approximately ⅔ of the Quantum Max's reach away from its base.

Figure 7-3 Probe Compensation

q Perform the probe compensation at least 3 times. For more information, see “Hole Compensation Method”
on page 72.
q Look in the probe compensation log and compare the X, Y and Z values. Each value should repeat to within
the accuracy of the device.

Figure 7-4 Probe Compensation Log

NOTE: If one person is able to repeat better than another person, review probe compensation procedure. A
“green light” does not guarantee a good probe compensation. It simply indicates that the data collected was
within specification.

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Mounting
Most accuracy and repeatability problems can be attributed to improper mounting of the Quantum Max. These
issues are not always obvious. An apparently stable mount can actually be moving more than the accuracy of the
device, directly impacting results and causing system performance degradation.

q If using a magnetic mount, check that mating surfaces are clean and free of debris.

NOTE: Small metal shavings can cause the magnetic mount to rock back and forth. The magnet will naturally
attract these shavings.

q If using a vacuum mount, check that mating surfaces are clean and free of debris. Ensure you are using the
proper amount of vacuum oil.
Base Deflection
• Click Diagnostics > Base Deflection.

1. Set up the FARO compensation cone approximately ⅔ of the Quantum Max's reach away from its base.

NOTE: You can also use a 5 mm (0.2 in) machine drilled hole on your part. The hole does not have to be
exactly 5 mm (0.2 in), but it must be smaller than the probe’s diameter and have a smooth seat.

2. Place a properly compensated probe firmly in the cone or hole.

3. Click Reset Data to begin the test.

4. Press the green Front button and apply up to 3 pounds-force (13 Newtons) to the base of the Quantum Max
while keeping the probe firmly seated in the cone. Do Not move the joints of the Quantum Max during this test.

NOTE: Press the green Front button to reset the screen at any time.

5. Press the red Back button to stop.

6. Any deflection of the base is recorded and displayed on the screen. All of the points must be within the circle on
the graph.

• Rotate the mouse wheel to zoom in and out of the chart. Right-click and drag to move the chart around the
window.

• Click Reset Plot Axes or double-click the wheel button to reset the chart view.

7. Click Close to exit.

Tilt
1. Click Diagnostics > Diagnostic Tilt.

2. Hold the handle in the air approximately ⅔ of the Quantum Max's reach away from its base.

3. Press the green Front button and move the tubes and joints of the Quantum Max.

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• Any tilt of the base is recorded and displayed on the screen. All of the points must be within the circle
on the graph.

• Press Reset to clear the screen.

NOTE: If the Base Deflection test fails and the Tilt test passes, check the stability of your part.

Single Point Articulation Test (SPAT)

Mounting should always be tested prior to a SPAT test. The SPAT test checks the repeatability of the Quantum
Max's X, Y and Z coordinates throughout its range of motion.

q Set up the FARO compensation cone, or a hole on your part, approximately ⅔ of the Quantum Max's reach
away from its base.
q In CAM2 2023, start the SPAT routine from the FaroArm Manager Probe Management dialog box.
• In the FaroArm Manager, click Probe Management.

• In CAM2 2023 or CAM2 Measure, click Devices > Device Center, and in the FARO Device Center,
click Manage.

q In the Probe Management dialog box, click Single Point Articulation Test (SPAT).
• For more information, see “Probes” on page 62.

q Place and hold the calibrated probe in the compensation cone or any conical socket.
q Start with the elbow of the Quantum Max to one side and press the green Front button.
q Watch the screen and slowly sweep the elbow so that it ends up on the opposite side.

NOTE: Measurements automatically record as the elbow moves.

Figure 7-1 Single Point Articulating Test (SPAT)

• In the dialog box, watch the status bar. Sweep the elbow all the way to the opposite side.

q Watch the screen and slowly sweep the elbow back to the starting position.

NOTE: 7-Axis Quantum Maxs - Rotate the handle 180° before sweeping back to the original position.

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q The SPAT automatically completes. The set of measurements from each sweep are compared for
repeatability. If the sets are not repeatable, you must repeat the test.

NOTE: The Quantum Max movement should feel fluid. Be careful not to stress the Quantum Max while
taking these points or get too close to an end stop since stresses can be amplified near end stops.

q Notice the deviations in X, Y, and Z. The (Max-Min)/2 Error, or Single Point repeatability value, of each
coordinate should be lower than the specification values of your Quantum Max. For more information, see
“Product Specifications” on page 153.

q Click:
• Report to generate a detailed report of the test.

• Restart or discard the results and repeat the test.

• Close button to end the test.

User Compensation
If the SPAT results are higher than the Single Point value printed on your arm, you can run the Arm
Compensation command in the Probe Management dialog box.

• Click Arm Compensation.

• Start with the elbow of the Quantum Max to one side and press the green Front button.

• Watch the screen and slowly sweep the elbow so that it ends up on the opposite side.

• Slowly sweep the elbow back to the first side.

• Look at the before and after results. Click the Yes button to generate and save a detailed report of the test to a
comma-separated values text file (*.csv file), or the No button to save the new arm compensation.

The new arm compensation will remain in your Quantum Max until changed or reset. Click the Reset button to
restore the FARO Factory compensation.

Repeat SPAT
Repeat the SPAT with the compensation cone or conical socket in a different location. This will verify the new arm
compensation.

Calibrated Artifact
Measure an artifact of certified dimensions (i.e.: ring gage or gage block).

q Ring Gage should be measured as a cylinder.

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q Gage Block should be measured plane-to-plane, or point-to-plane (surface point).

NOTE: The dimension of calibrated artifacts is usually specified at a temperature of 20°C (68°F). If the
current temperature is different, use the Material Temperature Compensation function in the CAM2 2023,
CAM2 SmartInspect, or the following formula:

Actual Length = Specified Length*(1 + CTE*(Current centigrade temperature - 20°C)), where CTE is the
Coefficient of Thermal Expansion of the material in ppm/°C.

NOTE: EXAMPLE: A 150 mm ring gage measured at 25°C made of Steel 1020 will be: 150 mm * (1 + 11.7e-
6/C*(25°C - 20°C)) = 150.00585 mm

If additional support is required, contact your Customer Service Representative by Phone, Fax or E-Mail. See
“Technical Support” on page 183.. When contacting FARO’s Customer Service, please provide the following
information:

1. The serial number of the device(s).

2. A copy of the probe compensation log.

3. A copy of the event log.

4. A copy of the Single Point Articulating Test (SPAT).

5. Pictures of the setup.

Diagnosing FARO Laser Line Probe Accuracy Problems

Always correct Quantum Max issues prior to diagnosing the FARO Laser Line Probe. If the Quantum Max is not
mounted correctly, or the hard probe is not accurately compensated, then the LLP will produce inaccurate results.

q Clean the top and bottom lenses with the cloth from the Laser Line Probe case. Dirt and grease on either
lens can cause poor results.
q Place the FARO Compensation Plate within approximately ⅔ of the Quantum Max's reach.

Figure 7-1 Laser Line Probe Compensation

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NOTE: Secure the plate firmly to the table. If you are clamping at more than one location, make sure that the
surface is flat so that the plate does not bend. Clamping only on one end may create a “spring board” effect.

FARO Laser Line Probe Compensation

q Ensure the Scan Rate and Scan Density are set 1/1. In the Probe Management dialog box, edit the current
Laser Line Probe. to access the FARO Laser Line Probe Control dialog box.

q Perform the compensation at least 3 times. See “FARO Laser Line Probe Compensation” on page 103.
You will take 75 scans in the five positions during the compensation process.

q In the probe compensation log, check the X, Y, Z values. Each value should repeat to within:
X: 100 µm (0.0039 in)

Y: 50 µm (0.0019 in)

Z: 50 µm (0.0019 in)

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If additional support is required, contact your Customer Service Representative by Phone, Fax or E-Mail. See
“Technical Support” on page 183.

When contacting FARO’s Customer Service, please provide the following information:

1. The serial number of the device(s).

2. A copy of the probe compensation log.

3. A copy of the event log.

4. A copy of the Single Point Articulating Test (SPAT).

5. Pictures of the setup.

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This chapter contains the Quantum Max technical specifications and rated conditions for operation. For other
FaroArm models, please consult the original User Manual that shipped with your FARO FaroArm or contact
FARO Customer Service by Phone, Fax or E-Mail. See “Technical Support” on page 183.

FaroArm Quantum Max 154

QuantumS Max 161

QuantumM Max 166

QuantumE Max 171

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FaroArm Quantum Max

Model 41000

Size L1 L2 Weight Weight

6-Axis 7-Axis
Quantum Max
2.0M length 629 mm 444 mm 9.5 kg 9.6 kg
24.8 in 17.5 in 21.05 lb 21.25 lb

2.5M length 755 mm 569 mm 9.6 kg 9.7 kg

29.7 in 22.4 in 21.2 lb 21.4 lb

3.0M length 879 mm 694 mm 9.7 kg 9.8 kg

34.6 in 27.3 in 21.4 lb 21.6 lb

3.5M length 1004 mm 819 mm 9.9 kg 10.0 kg

39.5 in 32.2 in 21.8 lb 22.0 lb

4.0M length 1128 mm 942 mm 10.1 kg 10.2 kg

44.4 in 37.1 in 22.3 lb 22.5 lb

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Size A B C Shipping
6-Axis Weight
Quantum Max Shipping Case
2.0M length 116.8 cm 43.1 cm 33 cm 28.6 kg
46.0 in 17.0 in 13.0 in 63.0 lb

2.5M length 149.9 cm 48.3 cm 27.9 cm 33.1 kg

59.0 in 19.0 in 11.0 in 73.0 lb

3.0M length 149.9 cm 48.3 cm 27.9 cm 33.1 kg

59.0 in 19.0 in 11.0 in 73.0 lb

3.5M length 149.9 cm 48.3 cm 27.9 cm 33.6 kg

59.0 in 19.0 in 11.0 in 74.0 lb

4.0M length 165.6 cm 83.3 cm 31.5 cm 39.7 kg

65.2 in 21.8 in 12.4 in 87.5 lb

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Size A B C Shipping
7-Axis Weight
Quantum Max Shipping Case
2.0M length 116.8 cm 43.1 cm 33 cm 28.6 kg
46.0 in 17.0 in 13.0 in 63.0 lb

2.5M length 149.9 cm 48.3 cm 27.9 cm 33.1 kg

59.0 in 19.0 in 11.0 in 73.0 lb

3.0M length 149.9 cm 48.3 cm 27.9 cm 33.1 kg

59.0 in 19.0 in 11.0 in 73.0 lb

3.5M length 149.9 cm 48.3 cm 27.9 cm 33.6 kg

59.0 in 19.0 in 11.0 in 74.0 lb

4.0M length 165.6 cm 83.3 cm 31.5 cm 39.7 kg

65.2 in 21.8 in 12.4 in 87.5 lb

Size A B C Weight
FARO Blu xR Laser Line Probe 99.0 mm 38.4 mm 138.5 mm 399.11 g
3.9 in 1.5 in 5.5 in 14.1 oz

FARO Blu xP Laser Line Probe 92.5 mm 38.4 mm 138.1 mm 369.67 g

3.6 in 1.5 in 5.4 in 13.0 oz

FARO Blu xS Laser Line Probe 91.9 mm 38.4 mm 169.9 mm 434.29 g

3.6 in 1.5 in 6.7 in 15.3 oz

FARO Blu xE Laser Line Probe 92.5 mm 38.4 mm 138.1 mm 369.67 g

3.6 in 1.5 in 5.4 in 13.0 oz

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Shipping Shipping
Size A B C Weight - Single Weight - All
LLP LLPs
FARO Laser Line Probe Shipping 29.7 23.1 16.5 1.9 kg
Case cm cm cm 4.2 lb
12 in 12 in 6 in

FARO Laser Line Probe Large 45.5 34.0 17.5 5.9 kg 6.7 kg
Shipping Case cm cm cm 13.0 lb 14.8 lb
17.9 13.4 6.9 in
in in

Size A B Shipping
Weight
8-Axis 25.0 cm 23.0 cm 4.3 kg
9.8 in 9.0 in 9.5 lb

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Size A B C Shipping
Weight
Shipping Case
8-Axis 45.5 cm 34.0 cm 17.5 cm 9.6 kg
17.9 in 13.4 in 6.9 in 21.2 lb

Quantum Max Rated Conditions

Operating Temperature Range 10°C to 40°C
50°F to 104°F

Storage Temperature Range -20°C to 70°C

-4°F to 122°F

Temperature Rate 3°C/5min

5.4°F/5min

Operating Humidity Minimum 0% RH, Maximum 95% RH

Storage Humidity Minimum 0% RH, Maximum 100% RH

Barometric Pressure Range Minimum

225.50 mmHG, 8.878 inHG

Maximum
825.07 mmHG, 32.483 inHG

Power Supply Universal worldwide voltage

100-240 VAC, 47 to 63 Hz

FAROBlu xR Laser Line Probe Specifications and Accuracy

Accuracy ±10 μm (±0.0004 in)

Repeatability 10 μm, 2σ (0.0004 in)

Stand-off 75 mm (3.0 in)

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FAROBlu xR Laser Line Probe Specifications and Accuracy

Depth of Field 60 mm (2.4 in)

Effective Scan width Near Field 60 mm (2.4in)

Mid Field 80 mm (3.1 in)
Far Field 95 mm (3.7 in)

Minimum Point Spacing 15 μm (.0006 in)

Maximum Points Per Line 4000

Maximum Scan Rate 600 Hz

Point Acquisition Rate Up to 1.2 million points per second

Laser 450nm/635nm, Class 2

FAROBlu xP Laser Line Probe Specifications and Accuracy

Accuracy ±15 μm (±0.0006 in)

Repeatability 15 μm, 2σ (0.0006 in)

Stand-off 105 mm (4.1 in)

Depth of Field 110 mm (4.3 in)

Effective Scan width Near Field 80 mm (3.1 in)

Mid Field 110 mm (4.3 in)
Far Field 150 mm (5.9 in)

Minimum Point Spacing 20 μm (.0008 in)

Maximum Points Per Line 4000

Maximum Scan Rate 600 Hz

Point Acquisition Rate Up to 1.2 million points per second

Laser 450nm/635nm, Class 2

FARO Blu xS Laser Line Probe Specifications and Accuracy

Accuracy ±25 μm (±0.0010 in)

Repeatability 25 μm, 2σ (0.0010 in)

Stand-off 155 mm (6.1 in)

Depth of Field 205 mm (8.1 in)

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FARO Blu xS Laser Line Probe Specifications and Accuracy

Effective Scan width Near Field 120 mm (4.7 in)
Mid Field 185 mm (7.3 in)
Far Field 250 mm (9.8 in)

Minimum Point Spacing 30 μm (.0012 in)

Maximum Points Per Line 4000

Maximum Scan Rate 600 Hz

Point Acquisition Rate Up to 1.2 million points per second

Laser 450nm/635nm, Class 2

FAROBlu xE Laser Line Probe Specifications and Accuracy

Accuracy ±30 μm (±0.0012 in)

Repeatability 30 μm, 2σ (0.0012 in)

Stand-off 105 mm (4.1 in)

Depth of Field 110 mm (4.3 in)

Effective Scan width Near Field 80 mm (3.1 in)

Mid Field 110 mm (4.3 in)
Far Field 150 mm (5.9 in)

Minimum Point Spacing 40 μm (.0016 in)

Maximum Points Per Line 2000

Maximum Scan Rate 200 Hz

Point Acquisition Rate Up to 400,000 points per second

Laser 450nm/635nm, Class 2

8-Axis Rated Conditions

Maximum Load Capacity 100 kg (220 lbs)

Standard Plate Diameter 250 mm (9.8 in)

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QuantumS Max

Quantum MaxS Max Accuracy ISO 10360-12

6-Axis Maximum Permissible Error
2.0M length
Volumetric Accuracy (EUni) 0.024 mm (0.0009 in)
Single Point Repeatability (SPAT) 0.016 mm (0.0006 in)
PSize 0.008 mm (0.0003 in)
PForm 0.017 mm (0.0007 in)
LDia 0.030 mm (0.0012 in)

2.5M length
Volumetric Accuracy (EUni) 0.026 mm (0.0010 in)
Single Point Repeatability (SPAT) 0.018 mm (0.0007 in)
PSize 0.009 mm (0.0004 in)
PForm 0.018 mm (0.0007 in)
LDia 0.032 mm (0.0013 in)

3.0 M length
Volumetric Accuracy (EUni) 0.038 mm (0.0015 in)
Single Point Repeatability (SPAT) 0.027 mm (0.0011 in)
PSize 0.012 mm (0.0005 in)
PForm 0.026 mm (0.0010 in)
LDia 0.046 mm (0.0018 in)

3.5M length
Volumetric Accuracy (EUni) 0.052 mm (0.0020 in)
Single Point Repeatability (SPAT) 0.036 mm (0.0014 in)
PSize 0.016 mm (0.0006 in)
PForm 0.034 mm (0.0013 in)
LDia 0.064 mm (0.0025 in)

4.0M length
Volumetric Accuracy (EUni) 0.063 mm (0.0025 in)
Single Point Repeatability (SPAT) 0.045 mm (0.0018 in)
PSize 0.020 mm (0.0008 in)
PForm 0.038 mm (0.0015 in)
LDia 0.078 mm (0.0031 in)

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Quantum MaxS Max Accuracy with 8-Axis ISO 10360-12

6-Axis Maximum Permissible Error
2.0M length
LDia 0.030 mm (0.0012 in)

2.5M length
LDia 0.032 mm (0.0013 in)

3.0M length
LDia 0.046 mm (0.0018 in)

3.5M length
LDia 0.064 mm (0.0025 in)

4.0M length
LDia 0.078 mm (0.0031 in)

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Quantum MaxS Max Accuracy ISO 10360-12

7-Axis Maximum Permissible Error
2.0M length
Volumetric Accuracy (EUni) 0.025 mm (0.0010 in)
Single Point Repeatability (SPAT) 0.018 mm (0.0007 in)
PSize 0.010 mm (0.0004 in)
PForm 0.020 mm (0.0008 in)
LDia 0.040 mm (0.0016 in)

2.5M length
Volumetric Accuracy (EUni) 0.028 mm (0.0011 in)
Single Point Repeatability (SPAT) 0.020 mm (0.0008 in)
PSize 0.011 mm (0.0004 in)
PForm 0.022 mm (0.0009 in)
LDia 0.044 mm (0.0017 in)

3.0M length
Volumetric Accuracy (EUni) 0.050 mm (0.0020 in)
Single Point Repeatability (SPAT) 0.032 mm (0.0013 in)
PSize 0.016 mm (0.0006 in)
PForm 0.032 mm (0.0013 in)
LDia 0.074 mm (0.0029 in)

3.5M length
Volumetric Accuracy (EUni) 0.062 mm (0.0024 in)
Single Point Repeatability (SPAT) 0.045 mm (0.0018 in)
PSize 0.020 mm (0.0008 in)
PForm 0.039 mm (0.0015 in)
LDia 0.090 mm (0.0035 in)

4.0M length
Volumetric Accuracy (EUni) 0.076 mm (0.0030 in)
Single Point Repeatability (SPAT) 0.055 mm (0.0022 in)
PSize 0.026 mm (0.0010 in)
PForm 0.044 mm (0.0017 in)
LDia 0.108 mm (0.0043 in)

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Quantum MaxS Max Accuracy with 8-Axis ISO 10360-12

7-Axis Maximum Permissible Error
2.0M length
LDia 0.040 mm (0.0016 in)

2.5M length
LDia 0.044 mm (0.0017 in)

3.0M length
LDia 0.074 mm (0.0029 in)

3.5M length
LDia 0.090 mm (0.0035 in)

4.0M length
LDia 0.108 mm (0.0043 in)

Quantum Maximum Maximum Maximum Maximum

MaxS Max 7- Permissible Permissible Permissible Permissible
Axis and Error - LLP Error - LLP Error - LLP Error - LLP
FARO Laser xR xP xS xE
Line Probe
Accuracy
(ScanArm)
2.0M length
Volumetric Accuracy 0.030 mm (0.0012 0.038 mm (0.0015 0.046 mm (0.0018 0.042 mm (0.0016
(LDia) in) in) in) in)

2.5M length
Volumetric Accuracy 0.034 mm (0.0013 0.042 mm (0.0017 0.050 mm (0.0020 0.044 mm (0.0017
(LDia) in) in) in) in)

3.0M length
Volumetric Accuracy 0.040 mm (0.0016 0.048 mm (0.0019 0.055 mm (0.0022 0.057 mm (0.0022
(LDia) in) in) in) in)

3.5M length
Volumetric Accuracy 0.054 mm (0.0021 0.061 mm (0.0024 0.068 mm (0.0027 0.070 mm (0.0028
(LDia) in) in) in) in)

4.0M length
Volumetric Accuracy 0.068 mm (0.0027 0.074 mm (0.0029 0.080 mm (0.0031 0.082 mm (0.0032
(LDia) in) in) in) in)

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Quantum Maximum Maximum Maximum Maximum

MaxS Max 7- Permissible Permissible Permissible Permissible
Axis and Error - LLP Error - LLP Error - LLP Error - LLP
FARO Laser xR xP xS xE
Line Probe
Accuracy
(ScanArm)
with 8-Axis
7-Axis
2.0M length
Volumetric Accuracy 0.030 mm (0.0012 0.038 mm (0.0015 0.046 mm (0.0018 0.042 mm (0.0016
(LDia) in) in) in) in)

2.5M length
Volumetric Accuracy 0.034 mm (0.0013 0.042 mm (0.0017 0.050 mm (0.0020 0.044 mm (0.0017
(LDia) in) in) in) in)

3.0M length
Volumetric Accuracy 0.040 mm (0.0016 0.048 mm (0.0019 0.055 mm (0.0022 0.057 mm (0.0022
(LDia) in) in) in) in)

3.5M length
Volumetric Accuracy 0.054 mm (0.0021 0.061 mm (0.0024 0.068 mm (0.0027 0.070 mm (0.0028
(LDia) in) in) in) in)

4.0M length
Volumetric Accuracy 0.068 mm (0.0027 0.074 mm (0.0029 0.080 mm (0.0031 0.082 mm (0.0032
(LDia) in) in) in) in)

All ScanArm values represent Maximum Permissible Error (MPE) based on methods from ISO 10360-8 Annex D.

For more information, see “ISO 10360 Standard” on page 129.

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QuantumM Max

Quantum MaxM Max Accuracy ISO 10360-12

6-Axis Maximum Permissible Error
2.0M length
Volumetric Accuracy (EUni) 0.027 mm (0.0011 in)
Single Point Repeatability (SPAT) 0.020 mm (0.0008 in)
PSize 0.010 mm (0.0004 in)
PForm 0.022 mm (0.0009 in)
LDia 0.035 mm (0.0014 in)

2.5M length
Volumetric Accuracy (EUni) 0.030 mm (0.0012 in)
Single Point Repeatability (SPAT) 0.023 mm (0.0009 in)
PSize 0.013 mm (0.0005 in)
PForm 0.023 mm (0.0009 in)
LDia 0.038 mm (0.0015 in)

3.0 M length
Volumetric Accuracy (EUni) 0.042 mm (0.0017 in)
Single Point Repeatability (SPAT) 0.034 mm (0.0013 in)
PSize 0.016 mm (0.0006 in)
PForm 0.032 mm (0.0013 in)
LDia 0.052 mm (0.0020 in)

3.5M length
Volumetric Accuracy (EUni) 0.056 mm (0.0022 in)
Single Point Repeatability (SPAT) 0.044 mm (0.0017 in)
PSize 0.020 mm (0.0008 in)
PForm 0.039 mm (0.0015 in)
LDia 0.068 mm (0.0027 in)

4.0M length
Volumetric Accuracy (EUni) 0.067 mm (0.0026 in)
Single Point Repeatability (SPAT) 0.053 mm (0.0021 in)
PSize 0.024 mm (0.0009 in)
PForm 0.044 mm (0.0017 in)
LDia 0.084 mm (0.0033 in)

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Quantum MaxM Max Accuracy with 8-Axis ISO 10360-12

6-Axis Maximum Permissible Error
1.5M length
LDia 0.035 mm (0.0014 in)

2.5M length
LDia 0.038 mm (0.0015 in)

3.0M length
LDia 0.052 mm (0.0020 in)

3.5M length
LDia 0.068 mm (0.0027 in)

4.0M length
LDia 0.084 mm (0.0033 in)

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Quantum MaxM Max Accuracy ISO 10360-12

7-Axis Maximum Permissible Error
2.0M length
Volumetric Accuracy (EUni) 0.029 mm (0.0011 in)
Single Point Repeatability (SPAT) 0.023 mm (0.0009 in)
PSize 0.012 mm (0.0005 in)
PForm 0.024 mm (0.0009 in)
LDia 0.045 mm (0.0018 in)

2.5M length
Volumetric Accuracy (EUni) 0.032 mm (0.0013 in)
Single Point Repeatability (SPAT) 0.027 mm (0.0011 in)
PSize 0.013 mm (0.0005 in)
PForm 0.026 mm (0.0010 in)
LDia 0.049 mm (0.0019 in)

3.0 M length
Volumetric Accuracy (EUni) 0.054 mm (0.0021 in)
Single Point Repeatability (SPAT) 0.042 mm (0.0017 in)
PSize 0.020 mm (0.0008 in)
PForm 0.036 mm (0.0014 in)
LDia 0.080 mm (0.0031 in)

3.5M length
Volumetric Accuracy (EUni) 0.066 mm (0.0026 in)
Single Point Repeatability (SPAT) 0.055 mm (0.0022 in)
PSize 0.024 mm (0.0009 in)
PForm 0.043 mm (0.0017 in)
LDia 0.096 mm (0.0038 in)

4.0M length
Volumetric Accuracy (EUni) 0.082 mm (0.0032 in)
Single Point Repeatability (SPAT) 0.065 mm (0.0026 in)
PSize 0.029 mm (0.0011 in)
PForm 0.048 mm (0.0019 in)
LDia 0.118 mm (0.0046 in)

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Quantum MaxM Max Accuracy with 8-Axis ISO 10360-12

7-Axis Maximum Permissible Error
2.0M length
LDia 0.045 mm (0.0018 in)

2.5M length
LDia 0.049 mm (0.0019 in)

3.0M length
LDia 0.080 mm (0.0031 in)

3.5M length
LDia 0.096 mm (0.0038 in)

4.0M length
LDia 0.118 mm (0.0046 in)

Quantum Maximum Maximum Maximum Maximum

MaxM Max 7- Permissible Permissible Permissible Permissible
Axis and Error - LLP Error - LLP Error - LLP Error - LLP
FARO Laser xR xP xS xE
Line Probe
Accuracy
(ScanArm)
2.0M length
Volumetric Accuracy 0.035 mm (0.0014 0.041 mm (0.0016 0.052 mm (0.0020 0.043 mm (0.0017
(LDia) in) in) in) in)

2.5M length
Volumetric Accuracy 0.039 mm (0.0015 0.046 mm (0.0018 0.056 mm (0.0022 0.048 mm (0.0019
(LDia) in) in) in) in)

3.0M length
LDia 0.046 mm (0.0018 0.053 mm (0.0021 0.062 mm (0.0024 0.065 mm (0.0026
in) in) in) in)

3.5M length
Volumetric Accuracy 0.062 mm (0.0024 0.067 mm (0.0026 0.076 mm (0.0030 0.080 mm (0.0031
(LDia) in) in) in) in)

4.0M length
Volumetric Accuracy 0.078 mm (0.0031 0.081 mm (0.0032 0.090 mm (0.0035 0.090 mm (0.0035
(LDia) in) in) in) in)

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Quantum Maximum Maximum Maximum Maximum

MaxM Max 7- Permissible Permissible Permissible Permissible
Axis and Error - LLP Error - LLP Error - LLP Error - LLP
FARO Laser xR xP xS xE
Line Probe
Accuracy
(ScanArm)
with 8-Axis
7-Axis
2.0M length
Volumetric Accuracy 0.035 mm (0.0014 0.041 mm (0.0016 0.052 mm (0.0020 0.043 mm (0.0017
(LDia) in) in) in) in)

2.5M length
Volumetric Accuracy 0.039 mm (0.0015 0.046 mm (0.0018 0.056 mm (0.0022 0.048 mm (0.0019
(LDia) in) in) in) in)

3.0M length
Volumetric Accuracy 0.046 mm (0.0018 0.053 mm (0.0021 0.062 mm (0.0024 0.065 mm (0.0026
(LDia) in) in) in) in)

3.5M length
Volumetric Accuracy 0.062 mm (0.0024 0.067 mm (0.0026 0.076 mm (0.0030 0.080 mm (0.0031
(LDia) in) in) in) in)

4.0M length
Volumetric Accuracy 0.078 mm (0.0031 0.081 mm (0.0032 0.090 mm (0.0035 0.090 mm (0.0035
(LDia) in) in) in) in)

All ScanArm values represent Maximum Permissible Error (MPE) based on methods from ISO 10360-8 Annex D.

For more information, see “ISO 10360 Standard” on page 129.

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QuantumE Max

Quantum MaxE Max Accuracy ISO 10360-12

7-Axis Maximum Permissible Error
2.0M length
Volumetric Accuracy (EUni) 0.040 mm (0.0016 in)
Single Point Repeatability (SPAT) 0.028 mm (0.0011 in)
PSize 0.016 mm (0.0006 in)
PForm 0.035 mm (0.0014 in)
LDia 0.050 mm (0.0020 in)

2.5M length
Volumetric Accuracy (EUni) 0.046 mm (0.0018 in)
Single Point Repeatability (SPAT) 0.035 mm (0.0014 in)
PSize 0.020 mm (0.0008 in)
PForm 0.040 mm (0.0016 in)
LDia 0.055 mm (0.0022 in)

3.0 M length
Volumetric Accuracy (EUni) 0.066 mm (0.0026 in)
Single Point Repeatability (SPAT) 0.055 mm (0.0022 in)
PSize 0.028 mm (0.0011 in)
PForm 0.051 mm (0.0020 in)
LDia 0.088 mm (0.0035 in)

3.5M length
Volumetric Accuracy (EUni) 0.082 mm (0.0032 in)
Single Point Repeatability (SPAT) 0.075 mm (0.0030 in)
PSize 0.036 mm (0.0014 in)
PForm 0.062 mm (0.0024 in)
LDia 0.110 mm (0.0043 in)

4.0M length
Volumetric Accuracy (EUni) 0.100 mm (0.0039 in)
Single Point Repeatability (SPAT) 0.095 mm (0.0037 in)
PSize 0.044 mm (0.0017 in)
PForm 0.075 mm (0.0030 in)
LDia 0.136 mm (0.0054 in)

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Quantum MaxE Max Accuracy with 8-Axis ISO 10360-12

7-Axis Maximum Permissible Error
2.0M length
LDia 0.050 mm (0.0020 in)

2.5M length
LDia 0.055 mm (0.0022 in)

3.0M length
LDia 0.088 mm (0.0035 in)

3.5M length
LDia 0.110 mm (0.0043 in)

4.0M length
LDia 0.136 mm (0.0054 in)

Quantum Maximum Maximum Maximum Maximum

MaxE Max 7- Permissible Permissible Permissible Permissible
Axis and Error - LLP Error - LLP Error - LLP Error - LLP
FARO Laser xR xP xS xE
Line Probe
Accuracy
(ScanArm)
2.0M length
Volumetric Accuracy 0.042 mm (0.0017 0.053 mm (0.0021 0.060 mm (0.0024 0.060 mm (0.0024
(LDia) in) in) in) in)

2.5M length
Volumetric Accuracy 0.048 mm (0.0019 0.059 mm (0.0023 0.065 mm (0.0026 0.066 mm (0.0026
(LDia) in) in) in) in)

3.0M length
Volumetric Accuracy 0.056 mm (0.0022 0.067 mm (0.0026 0.077 mm (0.0030 0.089 mm (0.0035
(LDia) in) in) in) in)

3.5M length
Volumetric Accuracy 0.076 mm (0.0030 0.085 mm (0.0033 0.095 mm (0.0037 0.101 mm (0.0040
(LDia) in) in) in) in)

4.0M length
Volumetric Accuracy 0.095 mm (0.0037 0.104 mm (0.0041 0.112 mm (0.0044 0.120 mm (0.0047
(LDia) in) in) in) in)

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Quantum Maximum Maximum Maximum Maximum

MaxE Max 7- Permissible Permissible Permissible Permissible
Axis and Error - LLP Error - LLP Error - LLP Error - LLP
FARO Laser xR xP xS xE
Line Probe
Accuracy
(ScanArm)
with 8-Axis
7-Axis
2.0M length
Volumetric Accuracy 0.042 mm (0.0017 0.053 mm (0.0021 0.060 mm (0.0024 0.060 mm (0.0024
(LDia) in) in) in) in)

2.5M length
Volumetric Accuracy 0.048 mm (0.0019 0.059 mm (0.0023 0.065 mm (0.0026 0.066 mm (0.0026
(LDia) in) in) in) in)

3.0M length
Volumetric Accuracy 0.056 mm (0.0022 0.067 mm (0.0026 0.077 mm (0.0030 0.089 mm (0.0035
(LDia) in) in) in) in)

3.5M length
Volumetric Accuracy 0.076 mm (0.0030 0.085 mm (0.0033 0.095 mm (0.0037 0.101 mm (0.0040
(LDia) in) in) in) in)

4.0M length
Volumetric Accuracy 0.095 mm (0.0037 0.104 mm (0.0041 0.112 mm (0.0044 0.120 mm (0.0047
(LDia) in) in) in) in)

All ScanArm values represent Maximum Permissible Error (MPE) based on methods from ISO 10360-8 Annex D.

For more information, see “ISO 10360 Standard” on page 129.

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Chapter 9: Configuring the Quantum Max in CAM2
2023

This chapter describes the operation of your Quantum Max with CAM2 2023 v2023.0 and the FaroArm Driver
v6.9. Most of these commands start items from the FaroArm Driver and are available in other software packages.
For more information in starting these commands in other software packages, see the FaroArm section in your
software manual.

The Device Control panel contains all the commands for configuring the Quantum Max. In CAM2 choose Device
Center Panel on the Devices tab to show the panel. You can also press the P hot key on the keyboard.

Device Center Panel 176

Add a Device 176

Details 176

Active Probe 177

Operations 177

Devices Tab 180

Device Center 180

FARO Laser Line Probe Settings 180

Measuring with the Quantum Max 180

Adding Readings 181

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Device Center Panel

The Device Center command is available in the Home and Devices tabs in the CAM2 2023 ribbon. This command
opens the Device Center panel and contains a list of all active (detected) devices. The Device Center panel
contains a list of all active devices with the properties of each associated device.

Figure 9-1 CAM2 2023 Device Control Panel

NOTE: You can also press the P hot key to show the Device Center panel

Add a Device
CAM2 2023 automatically searches for any FaroArm connected to your computer.

If you do not see your Quantum Max, check your connection, or try another connection option.

Ethernet and Wireless

If you are connecting to the computer using the Devices, USB, or Ethernet, first connect using the FaroArm
Manager. This creates a connection to CAM2 2023. For more information, see Devices, USB, or Ethernet.

Details
Double-click your Quantum Max from the list to see the Active Probe and Operations sections.

Page 176 of 186 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Chapter 9: Configuring the Quantum Max in CAM2 2023

Figure 9-1 Device Center details

Active Probe
Click Active Probe to see and change the current probe.

Hole Compensation
Click Hole Compensation to compensate the probe. For more information, see Hole Compensation Method on
page 72, Hole Compensation Method - 6-Axis with Guidance on page 67, or Hole Compensation Method - 7-Axis
with Guidance on page 70..

Sphere Compensation
Click Sphere Compensation to compensate the probe. For more information, see Sphere Compensation Method -
6-Axis on page 75 or Sphere Compensation Method - 7-Axis on page 78.

Manage
Click Manage to open the Probe Management section of the FaroArm Manager.

Figure 9-1 Probe Management

For more information, see “Probe Management” on page 62.

Operations
Click Operations to see and change the hardware functions of your Quantum Max.

Hardware Configuration
Click Hardware Configuration to change the setup of the Quantum Max.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Page 177 of 186
FaroArm and FARO Laser ScanArm Quantum Max
Chapter 9: Configuring the Quantum Max in CAM2 2023

Figure 9-1 Diagnostics dialog box

For more information, see “Hardware Configuration” on page 82.

Temperature
Click Temperature Stability to see the current temperature of the Quantum Max.

Figure 9-2 Temperature Stability dialog box

For more information, see “Temperature Stability” on page 87.

Diagnostics
Click Diagnostics to see the current operations of the Quantum Max.

Page 178 of 186 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Chapter 9: Configuring the Quantum Max in CAM2 2023

Figure 9-3 Diagnostics dialog box

For more information, see “Diagnostics” on page 85.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Page 179 of 186
FaroArm and FARO Laser ScanArm Quantum Max
Chapter 9: Configuring the Quantum Max in CAM2 2023

Devices Tab
The Devices tab in the CAM2 2023 ribbon contains FaroArm specific commands.

Figure 9-1 CAM2 2023 Devices Tab

Device Center
Opens the Device Center Panel. See “Device Center Panel” on page 176.

FARO Laser Line Probe Settings

Opens the FARO Laser Line Probe Settings dialog box. See “FARO Laser Line Probe Settings” on page 110.

Measuring with the Quantum Max

Click the green Front button to collect a point reading. Click the red Back button to accept the collected readings,
which is the Sampled End Click.

When measuring with a ball probe ❶ , the location of the center of the probe records as a point each time you press
the green Front button. Because each probe has a known diameter, there is a known distance between the center of
the probe and the outer edge of the probe. This distance needs to be specified (projected) for the point to record in
the correct location.

The distance between the probe point of contact ❷ with the surface being measured and the center of the probe ❸
is known as Probe Offset ❹ . This transfer of the point from the center of the probe to the correct location is known
as probe compensation.

Page 180 of 186 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Chapter 9: Configuring the Quantum Max in CAM2 2023

Figure 9-1 Measuring with the Ball Probe

Adding Readings
Use commands to control the Quantum Max instead of hardware buttons. Buttons (and their associated hot keys)
on the Measurement panel are used for recording a reading (G key), recording an end click (H key), and removing
the last reading (Backspace key).

You can also click the icons in the Measurement panel.

Figure 9-2 CAM2 2023 Measurement Panel

❻ Record Measurement
❼ Record End Click
❽ Remove Last Reading
⓬ Geometry Override - Use this drop-down window to override the Automatic Feature Recognition by manually
selecting a geometry type.
⓭ Mode - use the Mode drop-down window to switch the reading collection mode during the measurement
process.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Page 181 of 186
FaroArm and FARO Laser ScanArm Quantum Max
Chapter 9: Configuring the Quantum Max in CAM2 2023

• Single Point: press the green Front button, or the G key, to collect a single reading.

• Time Interval: press the green Front button, or the G key, to start the time interval. Collect a single
reading over time.

• Distance Interval: press the green Front button, or the G key, to start the distance interval. Collect a
single reading when the probe moves a distance.

NOTE: If the current probe is a Laser Line Probe on the FaroArm, it is best to use the Time Interval setting
with a very small time interval. Setting the time interval to 5 ms collects point data at the FaroArm’s maximum
speed.

For more information, see the Measurement Panel section of the Measure chapter in the CAM2 2023 manual.

Page 182 of 186 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Technical Support

Technical Support

FARO Technologies, Inc. is committed to providing the best technical support to our customers. If you have any
problem using one of our products, please follow these steps before contacting our Technical Support Team:

• Be sure to read the relevant sections of the documentation to find the help you need.

• Visit the FARO Customer Care area on the Web at www.faro.com to search our Knowledge Base. This is
available 24 hours a day 7 days a week.

• Document the problem you are experiencing. Be as specific as you can. The more information you have, the
easier the problem will be to solve.

• If you still cannot resolve your problem, have your device’s Serial Number available before calling.

Support Hours (Monday through Friday)

North America:
8:00 a.m. to 7:00 p.m. Eastern Standard Time (EST).

Europe:
8:00 a.m. to 5:00 p.m. Central European Standard Time (CET).

Asia:
8:30 a.m. to 5:30 p.m. Singapore Standard Time (SST).

Japan:
9:00 a.m. to 5:00 p.m. Japan Standard Time (JST).

China:
8:30 a.m. to 5:30 p.m. China Standard Time (CST).

India:
9:30 a.m. to 5:30 p.m. India Standard Time (IST).

You can also e-mail or fax any problems or questions 24 hours a day.

Phone
North America:
800 736 2771, +1 407 333 3182 (Worldwide)

Mexico:
001-866-874-1154

Brazil:
0800-047-4271, +55 11 3500-4600 (Worldwide)

Europe:
+800 3276 7378, +49 7150 9797-400 (Worldwide)

Asia:
1800 511 1360, +65 6511 1350 (Worldwide)

Japan:
0120.922.927, +81 052.890.5011 (Worldwide)

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Page 183 of 186
FaroArm and FARO Laser ScanArm Quantum Max
Technical Support

China:
+86 400.677.6826, +86 21 6191 7600 (Worldwide)

India:
1800.1028456, +91-1146465656 (Worldwide)

Thailand:
+662.7441273-6 (Worldwide)

Korea:
+82.51.662.3413 (Worldwide)

Fax
North America:
+1 407 562 5294

Europe:
+800 3276 1737, +49 7150 9797-9400 (Worldwide)

Asia:
65 65430111

Japan:
+81 052.890.5012

China:
+86 21 64948670

India:
+91-11-46465660

Thailand:
+662.7443178

Korea:
+82.51.941.8170

E-Mail
North America:
[email protected]

Brazil:
[email protected]

Europe:
[email protected]

Asia:
[email protected]

Japan:
[email protected]

China:
[email protected]

India:
[email protected]

Page 184 of 186 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Technical Support

Thailand:
[email protected]

Korea:
[email protected]

E-Mails or Faxes sent outside regular working hours usually are answered before 12:00 p.m. the next working day.
Should our staff be on other calls, please leave a voice mail message; calls are always returned within 4 hours.
Please remember to leave a description of your question and your device’s Serial Number. Do not forget to include
your name, fax number, telephone number and extension so we can reach you promptly.

End User Documents

All documents related to the Software End User License Agreement, Purchase Conditions, and FARO Products
Service Policy can be found on the FARO Knowledge Base at the following URL:
https://knowledge.faro.com/Essentials/General/FARO_End_User_License_Agreement_Location.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Page 185 of 186
Glossary Capture (of data)
Digitizing or Scanning. Storing data points
in the computer system. See also
"Digitizing." See also "Scanning."
Circle
3 A closed planar curve in which every point
3D on the curve is equidistant from the center.
Three dimensional Circularity
Circularity measures the form deviation of
a circle.
A
CMM
Accuracy Coordinate Measuring Machine
The deviation between the measured value
and the nominal or actual value. Collinear
Data points which lie on the same line.
Compensated points
B Refers to the compensation for the radius
Best Fit of the ball probe.
Creating a feature that fits a set of points Compensation
so each point is the shortest distance to the The procedure by which the FaroArm is
feature. optimized to perform accurate
Bluetooth measurements. Thousands of data points
Bluetooth is a wireless technology are captured to determine the true
standard used for exchanging data between geometry and kinematics of each FaroArm.
fixed and mobile devices over short This electronic “finger print” is stored on
distances using short-wavelength UHF the device.
radio waves in the industrial, scientific and Coordinate Measuring Machine
medical radio bands,and building personal
(CMM)
area networks (PANs).
These machines capture 3D data from
Button objects to give the position (XYZ) of the
Refers to the switches on the FaroArm. object.
Coordinate System
C A system of representing points in a space
of given dimensions by coordinates, such
Calibration as the Cartesian coordinate system or the
A series of measurements that check the
system of celestial longitude and latitude.
accuracy of the FaroArm against known
A coordinate system is a system by which
standards.
uses one or more features, or coordinates,
to uniquely determine the position of a

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Glossary - 1
FaroArm and FARO Laser ScanArm Quantum Max
Glossary

point or other geometric element as a Device

frame of reference. A piece of equipment or a mechanism
Counter-balance designed to serve a special purpose or
The internal system which supports the perform a special function. Measurement
weight of the FaroArm allowing for device; CAM2 2023.
greater operator control and reduced Dial indicator
operator fatigue. Dial indicators are instruments used to
Custom probes accurately measure a small distance. They
Probes other than those that are supplied may also be known as a Dial Gauge, Dial
with the FaroArm as a standard. Customers Test Indicator (DTI), or as a “clock”.
can manufacture their own probes, and Diameter
compensate them using the compensation The width of a circular of cylindrical
cone or sphere. feature.
Cylinder Digitizing
A geometric feature formed by extruding a Storing data points in the computer system.
circle along its centerline in a direction See also "Scanning."
normal to its plane.
DRO
Cylindricity Digital ReadOut. The display of XYZ
Cylindricity measures the form deviation coordinates on the screen.
of a cylinder.

E
D Elbow
Datum Refers to the joint of the FaroArm at the
A datum (plural datums or data) is a intersection of the two long tubes.
reference from which measurements are
Electrostatic Discharge (ESD)
made. In engineering and drafting, a datum Electronic pulses generated by the
is a reference point, surface, or axis on an discharge of loaded objects and/or people.
object against which measurements are
made. End Click
To accept collected readings by clicking
Datum Coordinate the FaroArm red BACK button or the H
The XYZ values of a feature used to keyboard shortcut.
establish an alignment.
ESD
Degrees of Freedom (DOF) Electronic pulses generated by the
TheFaroArm is termed to have 6 or 7 discharge of loaded objects and/or people.
degrees of freedom. Each axis of rotation
is defined as a degree of freedom. Ethernet
Ethernet is a family of computer
networking technologies commonly used

Glossary - 2 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Glossary

in local area networks (LAN), metropolitan J

area networks (MAN) and wide area
networks (WAN). Joint
The meeting place of two adjacent
articulating units. Refers specifically to the
F transfer cases on the FaroArm.
Flatness Jump drive
Flatness measures the form deviation of a See also "USB Drive."
plane.
Form K
The maximum bandwidth (Max. Error
added to the Min. Error) of error that a set Key-in
of measured points deviates from the true To manually enter data using a keyboard.
form of the resultant feature calculated Keyboard Shortcuts
from that set of points. One keystroke commands which invoke a
software function.
H
Handle M
Refers to the pistol style handgrip of the Max. (Maximum) Error
FaroArm. The largest distance from a reading above
Hardware or outside a best-fit feature.
Refers to the mechanical portion of a Maximum Permissible Error
computer-based system. Opposite of (MPE)
Software. The extreme value of measurement error,
Hot Keys with respect to a known reference quantity
See also "Keyboard Shortcuts." value, permitted by specifications or
regulations for a given measurement,
measuring instrument, or measuring
I system.
Inputting Measure
Refers to the keying in of data. To capture data points to determine the
Intersection size, position, and form of feature. See also
A meeting or crossing at a point. "Digitizing" and "Scaning."
ISO Min. (minimum) Error
International Organization for The largest distance from a reading below
Standardization or inside a best-fit feature.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Glossary - 3
FaroArm and FARO Laser ScanArm Quantum Max
Glossary

N being measured and the center of the ball

probe. Measured readings are moved this
NIST distance in a specific direction during the
National Institute of Standards and calculation of a feature. Gross errors can
Technology result if this is not done correctly.
Non-Contact Probe
A probe that records readings without
touching the surface of the part. Mostly
R
done with a laser beam and a camera. Readout
The visual display of data on a computer
screen. See also "Digital ReadOut."
O
Repeatability
Origin The ability of a device to obtain consistent
The point from which the axes of a results. Although the terms are generally
coordinate system emanate. used interchangeably, repeatability differs
Orthogonal coordinates from accuracy in that a device can
Coordinates which are perpendicular. consistently obtain the wrong result.
Resolution
P The number of decimal places that a
measurement device can reliably display.
Plane
A geometric feature defined by a point and
Right Hand Rule
A coordinate system where the positive
a vector. A flat surface.
direction of each axis is described by three
Plane Compensation fingers of the right hand.
The movement of a measured plane in a
direction the distance of the probe radius.
Rotation
Angular motion about a specified point or
Probe axis.
End effector or stylus. The part of the
FaroArm that touches the measurement
Roundness
The deviation of the measured data points
piece. The FaroArm can use a variety of
from the true form of the resultant circle.
probes including hard probes, touch-
trigger, and laser probes.
Probe Compensation S
A FaroArm procedure by which the Scanning
position of the center of a ball probe is To capture large quantities of data points
determined in relation to the last joint of quickly and storing the points in the
the FaroArm. The ability of the software to computer system. See also "Digitizing."
account for the distance between the ball
probe point of contact with the surface

Glossary - 4 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Glossary

Software Touch trigger probes

Refers to the application of a computer- An electromechanical device that has a
based system. Opposite of Hardware. hard ball probe on the end of a pivoting
Stream straight shaft. When any movement of
A continuous input of data points. shaft is sensed at the pivot, an electrical
message is sent to command the CMM to
take a data point.
T Traditional CMM
Temperature Compensation There are many types of CMMs that fall
The ability of a measurement device to into this category. These include the bridge
adjust to changes in ambient temperature. type, cantilever type, gantry type, etc.
A measurement device that is temperature These are floor-mounted machines that
compensated will maintain its accuracy require you to bring the parts to the CMM,
through a wide range of temperatures. A unlike FARO’s “portable” CMM, the
device that is not temperature compensated FaroArm.
cannot.
Thread U
A screw thread. A machined surface with a
helical shape. Normally parts are fastened Unit Vector
together with a screw and a threaded hole A directional line with a non-dimensional
or a threaded bolt and nut. magnitude of one. The line may be
associated with the normal vector of a
Thread mount surface at a specific location. The vector is
A metal piece that is used as an interface described in relation to the current
between a mating thread and a tripod or a alignment using the letters I, J, and K that
mating thread and a table mountable are associated to X, Y, and Z.
device.
Universal Serial Bus (USB)
Tolerance Universal Serial Bus (USB) is an industry
A zone of accuracy in both size and standard that establishes specifications for
placement of a feature. For example, a cables and connectors and protocols for
hole of a diameter of 1.00 ± 0.01 located at connection, communication and power
the x, y, z of 1.000, 1.000, 0.000 ± 0.005 supply (interfacing) between computers,
means a 1 unit diameter hole can be peripherals and other computers.
between 1.01 and 0.99 in size and the
location can be plus or minus 0.005 units USB
from the specified nominal location. You Universal Serial Bus (USB) is an industry
determine the quality of a part by standard that establishes specifications for
comparing your actual values to the cables and connectors and protocols for
nominal values within a tolerance range. connection, communication and power
supply (interfacing) between computers,
peripherals and other computers.

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Glossary - 5
FaroArm and FARO Laser ScanArm Quantum Max
Glossary

USB Drive
A storage device integrated with the USB
interface.

V
Vector
A term used to describe the direction of a
line or object that may or may not have a
magnitude. The line may be associated
with the normal vector of a surface at a
specific location. The vector is described
in relation to the current alignment using
the letters I, J, and K that are associated to
X, Y, and Z.
Volume
The amount of space occupied in three
dimensions.

W
Wrist
Refers to the last grouping of joints on the
end of the FaroArm.

X
X, Y, Z
Refers to the Cartesian Coordinate System
for three-dimensional space.

Glossary - 6 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
Index MPE (Maximum Permissible Exposure) 95
RAM (Random Access Memory) 93
SPAT (Single Point Articulation Test) 129, 148
USB (Universal Serial Bus) 48
WLAN (Wireless Local Area Network) 48
accessories pocket 16
5 accuracy 127
FARO Laser Line Probe 158-160
FARO Laser ScanArm Quantum-E 172
500mm table 126 with 8-Axis 173
FARO Laser ScanArm Quantum-M 169
with 8-Axis 170
6 FARO Laser ScanArm Quantum-S 164
with 8-Axis 165
6-axis FaroArm
compensation Quantum-E 171
hole 72 with 8-Axis 172
hole with guidance 67 Quantum-M 166, 168
sphere 75 with 8-Axis 167, 169
components 4 Quantum-S 161, 163
with 8-Axis 162, 164
ISO standard 129
7 repeatability 130
single point 130
7-axis volumetric 130
button plate 16 adding readings
compensation FARO 8-Axis 125
hole 72 FaroArm 180
hole with guidance 70 angled probe
sphere 78 compensate 65
components 6 auxiliary port 39
handle 16, 25
B
8
back button 45
8-Axis battery 16, 32
dimensions 157-158 charging 34
rated conditions 160 installing 33
See FARO 8-Axis 117 LED status 34
removing 34
Bluetooth 49
A certification 10
Windows 10 50
Windows 7 51
Abbreviations/Acronym
button
CPU (Central Processing Unit) 93
Bluetooth 8
ESD (Electrostatic Discharge) 136
power 8
ISO (International Organization for
WLAN 8
Standardization) 129
buttons
LLP (Laser Line Probe) 92
FARO Laser Line Probe 99
MPE (Maximum Permissible Error) 129

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Index - 1
 FaroArm and FARO Laser ScanArm Quantum Max
Index

FaroArm Quantum 45 create new probe 63

green and red 45, 99 custom probe 91, 116

C D
cable degree of freedom loss 131
ethernet 28, 48 device
FARO 8-Axis 120 device center panel in CAM2 2023 176
USB 28, 48 diagnostics
calibration 128 CAM2 2023 | _FARO_Conditions.FARO_
FaroArm Quantum 130 Design_ScanArm | _FARO_
CAM2 2023 Conditions.FARO_Design_ScanArm
configuring the FARO Gage 175 [111] 178
configuring the FaroArm Quantum 175 dimensions
device center panel 176 8-Axis 157-158
diagnostics 178 FARO Laser Line Probe 156-157
hardware configuration 177 FaroArm Quantum 154-156
measuring 180 probe 91
temperature 178 surface mount plate 41
case DRO window
probe 16, 18 FARO Laser Line Probe 109
shipping 16-17 dust cover 16
CE certification 13
compensate 128
FARO 8-Axis 123 E
FARO Laser Line Probe 103
FaroArm 128
edit probe 63
probe 66
electrostatic discharge 136
angled probe 65
best practices 136
hole method 72
encoders
hole method - 6-Axis with guidance 67
referencing
hole method - 7-Axis with guidance 70
8-Axis 121
log 81
FaroArm 47
overview 64
error and status indicators 46
sphere method
ethernet
6-axis 75
cable 28, 48
7-axis 78
user 149
compensation for probe radius 90
components
F
6-axis 4
7-axis 6 FARO 8-Axis 117
computer 48 500 mm table 126
maintenance 134 cable 120
configure compensate 123
TP-20 probe 116 hardware setup 118
connection measuring 125
FARO 8-Axis 120 referencing the encoders 121
wired 28, 48 shipping case 118
wireless 49 work holding kit 126

Index - 2 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Index

FARO i-Probe 90 FaroArm Manager 56

using 63 FaroArm Quantum
FARO Laser Line Probe 92 accuracy 127
accuracy 158-160 battery 32
buttons 99 charging 34
compensating 103 installing 33
dimensions 156-157 removing 34
DRO window 109 calibration 128, 130
handle 99 repeatability 130
hardware controls 99 volumetric accuracy 130
hardware installation 96 compensation 128
labeling 95 SPAT test 62, 148
laser radiation emission 94 components
maximum permissible exposure 95 6-axis 4
plane compensation 104 7-axis 6
proper holding 99 configuring in CAM2 2023 175
range finder 100 dimensions 154-156
dialog box 101 hardware setup 20
details 102 introduction 1
range LED 100 loss of a degree of freedom 131
safety 94 maintenance 133-134
servicing 95 memory type 3
settings 110 mounting the base 20
information 111 operation 43
options 113 optional accessories 17
reset to factory 114 packing 36
save 114 packing contents 16
saving material 112 performance verification checklist 144
settings 111 power supply 40
software setup 102 precautions 9
FARO Laser ScanArm Quantum-E probes 89
accuracy 172 safety 9
with 8-Axis 173 setup 15
FARO Laser ScanArm Quantum-M specifications 153
accuracy 169 troubleshooting 133, 137
with 8-Axis 170 flash memory 3
FARO Laser ScanArm Quantum-S front button 45
accuracy 164
with 8-Axis 165
FARO ScanArm G
See FARO Laser Line Probe 92
FaroArm general information 3
Quantum-E green button 45, 99
accuracy 171
with 8-Axis 172
Quantum-M H
accuracy 166, 168
with 8-Axis 167, 169
handle
Quantum-S
7-axis 16, 25
accuracy 161, 163
buttons 45
with 8-Axis 162, 164
FARO Laser Line Probe 99
rated conditions 158

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Index - 3
 FaroArm and FARO Laser ScanArm Quantum Max
Index

LED 44 LLP 92
hardware configuration See FARO Laser Line Probe 92
CAM2 2023 | _FARO_Conditions.FARO_
Design_ScanArm | _FARO_
Conditions.FARO_Design_ScanArm M
[77] 177
hardware controls maintenance 133-134
FARO Laser Line Probe 99 maximum permissible exposure
hardware setup FARO Laser Line Probe 95
FARO 8-Axis 118 measurement panel 180
FARO Laser Line Probe 96 measuring
FaroArm Quantum 20 FARO 8-Axis 125
mounting stiffness test 135 FaroArm 180
mounting the base memory 3
FARO 8-Axis 118 mounting
FaroArm 20 stiffness test 135
temperature considerations 135 the base
holding kit FARO 8-Axis 118
FARO 8-Axis 126 FaroArm 20
hole compensation 72
hole compensation - 6-Axis with guidance 67
hole compensation - 7-Axis with guidance 70 N
host computer 48
numerical and signal processing 44
I
O
i-Probe
See FARO i-Probe 90 on/off button 30
installing Bluetooth 8
FARO 8-Axis 118 power 8
FARO Laser Line Probe 96 WLAN 8
FaroArm probe 23 operation
FaroArm Quantum 15 FaroArm Quantum 43
introduction optional accessories 17
FaroArm Quantum 1
ISO standard 129
P
L packing list 16
packing the FaroArm Quantum 36
laser line probe 92 plane compensation
Laser Line Probe FARO Laser Line Probe 104
See FARO Laser Line Probe 92 power
laser radiation emission supply 40
FARO Laser Line Probe 94 to the FaroArm Quantum 30
LED 44 probe 89
battery pack 34 compensate 66
FARO Laser Line Probe 100 angled probe 65
lifting the FaroArm 19 hole method 72
hole method - 6-Axis with guidance 67

Index - 4 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO FaroArm and FARO Laser ScanArm Quantum Max
Index

hole method - 7-Axis with guidance 70 settings

laser line 103 FARO Laser Line Probe 110
log 81 setup
overview 64 FARO 8-Axis 118
sphere method FARO Laser Line Probe 96
6-axis 75 FaroArm Quantum 15, 20
7-axis 78 shipping case 16-17
compensation for radius 90 accessories 16
compensation list 62 FARO 8-Axis 118
compensation log 81 single point accuracy 130
create new 63 single point articulation performance test
custom 91, 116 (SPAT) 62, 148
edit 63 specifications 153
installing 23 sphere compensation
laser line 92 6-axis 75
Renishaw 115 7-axis 78
probe case 16, 18 storage hook 21
probe kit surface mount plate 16, 20
TP-20 115 dimensions 41
switch
See button 30
R
range finder 100 T
dialog box 101
details 102 table
rated conditions FARO 8-Axis 126
8-Axis 160 temperature
FaroArm 158 CAM2 2023 | _FARO_Conditions.FARO_
readings Design_ScanArm | _FARO_
adding Conditions.FARO_Design_ScanArm
FARO 8-Axis 125 [94] 178
FaroArm 180 considerations 135
red button 45, 99 FaroArm Manager 86
referencing the encoders TP-20 probe 115
FARO 8-Axis 121 configuration 116
FaroArm 47 kit 115
regulatory information 10 troubleshooting 133, 137
Renishaw probe 115 buttons fail 137
repeatability 130 communication 138
error messages 137
excessive error 137
S performance verification checklist 144
power issues 137
safety probe compensation 137
FARO Laser Line Probe 94 turntable
FaroArm Quantum 9 See FARO 8-Axis 117
lifting the FaroArm 19
ScanArm
See FARO Laser Line Probe 92

FaroArm and FARO Laser ScanArm Quantum Max (March 2023) Index - 5
 FaroArm and FARO Laser ScanArm Quantum Max
Index

U
unpacking the system 19
USB
cable 28, 48
devices 38
user compensation 149

V
volumetric accuracy 130

W
warnings
end stop 46
missing or unknown probe 46
stress stop 46
WiFi 141
wired connections 28, 48
wireless
connections 49
WLAN 55
certification 10-11
work holding kit 126

Index - 6 FaroArm and FARO Laser ScanArm Quantum Max (March 2023)
 FARO Technologies, Inc.
250 Technology Park
Lake Mary, FL 32746
800-736-2771 U.S. / +1 407-333-3182 Worldwide
Email: [email protected]

FARO Brazil FARO Japan, Inc.

Rua San José, 360 716 Kumada, Nagakute-City,
Cotia, SP 06715-862 Aichi, 480-1144, Japan
Phone: 0800-047-4271 / +55 11 3500-4600 Tel: 0120-922-927, 052.890.5011
Email: [email protected] FAX: 052.890.5012
Email: [email protected]
FARO Europe GmbH & Co. KG
Lingwiesenstrasse 11/2 D-70825 FARO (Shanghai) Co., Ltd.
Korntal-Münchingen, Germany 1/F, Building No. 2,
FREECALL +800 3276 73 78 / +49 7150/9797-400 Jux Information Technology Park
FREEFAX +800 3276 1737 / +49 7150/9797-9400 188 Pingfu Road, Xuhui District
Email: [email protected] Shanghai 200231, China
Tel.: 400.677.6826
FARO Singapore Pte. Ltd.
Email: [email protected]
No. 03 Changi South Street 2
#01-01 Xilin Districentre Building B FARO Business Technologies India Pvt. Ltd.
SINGAPORE 486548 E-12, B-1 Extension,
TEL: +65 6511.1350 Mohan Cooperative Industria Estate,
Email: [email protected] New Delhi-110044, India
Tel.: 1800.1028456
Email: [email protected]