You are Candace Flynn.

Now, write a formal letter to complain about the food you

had at Nobu, a Japanese restaurant you have been to recently. In your letter, you
should complain about:
Candace Flynn
123 Maple Street
Springfield, IL 62704
Dear Sir/Madam,
I am writing to formally express my disappointment with the dining experience
I had at Nobu on December 20th. I chose your restaurant based on its reputation
for quality Japanese cuisine, but my visit fell far below expectations.
Firstly, the price of the food was unreasonably high for what was offered. The
portions were exceptionally small, leaving me unsatisfied despite paying a
premium.
Furthermore, the quality of the food was a significant letdown. The sashimi did
not taste fresh, which is unacceptable for a Japanese restaurant that prides itself
on serving raw fish. Additionally, the miso soup was overly salty and lacked the
balanced flavor I have come to expect from this dish.
I strongly believe that customers deserve better value for their money, with food
that meets both quality and portion size standards. I hope you will take this
feedback seriously and work on improving these areas to enhance customer
satisfaction.
I look forward to your response.
Yours sincerely,
Candace Flynn

Code 02.
You are Theodore Mosby. Now, write a formal letter to complain about the service
you received at the Corner Bistro, an Italian restaurant in your city. In your letter, you
should complain about:

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Dear Sir/Madam,
I am writing to express my dissatisfaction with the service I received during my visit
to the Corner Bistro on December 20th. As an admirer of Italian cuisine, I was excited
about dining at your restaurant, but unfortunately, the experience was far from what I
had hoped.
Firstly, the table I had reserved in advance was not available when I arrived. Despite
confirming my booking, I was made to wait for over 20 minutes, and eventually, I was
seated at a cramped table near the kitchen, which was noisy and uncomfortable.
Secondly, the quality of service was disappointing. The staff seemed disorganized,
and my order was delayed significantly.
Lastly, I was deeply disappointed by the unprofessional attitude of some staff
members. One server was particularly dismissive when I raised concerns about the
delay and appeared indifferent to ensuring a pleasant dining experience.
I believe that a restaurant of your reputation should provide better service and ensure
that customers feel valued. I hope you will take immediate action to address these
issues and improve the experience for future diners.
I look forward to your response.
Yours sincerely,
Theodore Mosby
Code 03.
You are Emily Charlton. Write a formal letter of complaint to May Boutique about
the dress you bought online two days ago. In your letter, you should complain about:

I am writing to express my dissatisfaction with the dress I purchased online

from May Boutique two days ago. Upon receiving the dress, I was disappointed
by the poor quality of the fabric and stitching. The dress did not match the
description or images on your website, and the material felt cheap and
uncomfortable.
Additionally, the delivery speed was far slower than expected. I had hoped to
receive the dress within the promised time frame, but it arrived several days
later, which was inconvenient.
Lastly, I contacted your customer service team to address these issues, but I
received no response to my inquiry.

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I expect a prompt resolution of this matter, either through a return or
replacement, and a full refund for the inconvenience caused.
Yours sincerely,
Emily Charlton
Code 04.
You are Helena Manning. Write a formal letter of complaint to IBEST English
Center about the Speaking Course you attended a month ago. In your letter, you
should complain about:

Dear Sir/Madam,
I am writing to formally express my dissatisfaction with the Speaking
Course I attended at IBEST English Center a month ago. Unfortunately,
my experience was far below the expectations I had when I enrolled in
the course.
Firstly, the class was overcrowded, with an excessive number of students,
making it difficult for anyone to get enough speaking practice or attention
from the teacher. I believe a smaller class size would have been more
effective for everyone involved.
Additionally, I found the teacher's method to be ineffective. The lessons
lacked structure, and there was little interaction or opportunity to improve
my speaking skills. The focus seemed to be more on grammar and
vocabulary rather than practical speaking exercises.
Finally, I was disappointed with the attitude of the staff. When I raised
my concerns about the class size and teaching methods, I was met with a
dismissive response and no effort to address my issues.
I hope you will take my feedback seriously and take steps to improve the
quality of your courses and the professionalism of your staff.
Yours sincerely,
Helena Manning

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Code 05.
You are Jessica Day. Write a formal letter of complaint to Riverside hotel about your
stay there a week ago. In your letter, you should complain about:

Dear Sir/Madam,

I am writing to express my dissatisfaction with my recent stay at Riverside

Hotel, which took place a week ago. Unfortunately, my experience did not meet
the expectations I had for a hotel of your reputation.
First, the room I was assigned was disappointing. It was not properly cleaned,
and I found dust on the furniture and stains on the carpet. The bathroom
facilities were also subpar, with a leaking faucet and a showerhead that barely
worked.
Additionally, I found the hotel's facilities lacking. The fitness center was poorly
maintained, with broken equipment, and the Wi-Fi connection was unreliable
throughout my stay.
Lastly, I was extremely disappointed with the attitude of the staff. When I
brought up my concerns about the room and facilities, I was met with
indifference and no attempt to resolve the issues. This lack of professionalism
greatly impacted my stay.
I hope you will take my feedback seriously and address these issues to
ensure a better experience for future guests.
Yours sincerely,
Jessica Day
LETTERS ASKING FOR INFORMATION
Code 06.
You are Sheldon Cooper. Write a formal letter to Verizon store asking for
information about the latest laptops in the shop. In your letter, you should ask about:
Dear Sir/Madam,

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I am writing to inquire about the latest laptops available at your store. As I am
currently considering purchasing a new laptop, I would appreciate it if you
could provide me with your product catalogue, including specifications,
features, and pricing for the most recent models.
Additionally, could you please inform me about any discounts or promotional
offers that may apply to these laptops? I would also like to know about your
return and refund policy, particularly in the case of defects or dissatisfaction
with the product.
Thank you for your attention to this matter. I look forward to your prompt
response.
Yours sincerely,
Sheldon Cooper
Code 07.
You are Beth Childs. Write a formal letter to Salford language school asking for
information about an English course. In your letter, you should ask about:

Dear Sir/Madam,

I am writing to inquire about an English course at your language school. I am interested in

improving my language skills and would appreciate some additional information.

Could you please provide details about the content of the course? I would like to know what
topics and skills will be covered. Additionally, I would appreciate it if you could inform me
about the length of each lesson and the maximum number of students per class.

I look forward to your response and thank you in advance for your assistance.

Yours sincerely,

Beth Childs

Code 08.
You are Monica Geller. Write a formal letter to the restaurant to ask for information
about booking for a family dinner. In your letter you should ask about:
Dear Sir/Madam,

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I am writing to inquire about booking a table at your restaurant for a family
dinner. Could you please provide information on the available booking dates in
the coming weeks?
Additionally, I would like to know about the possible locations for the table,
as we are a group of six and would prefer a quieter area if available. Lastly,
could you share details about the options on your menu, including any
special dishes or set menus for groups?
I appreciate your assistance and look forward to your response.

Yours sincerely,
Monica Geller
Code 09.
You are Lizzie Grant. Write a formal letter to Eagles Travel Agency to ask for
information about a package tour to the U.S. In your letter, you should ask about:
Dear Sir/Madam,
I am writing to request information about your package tours to the United
States. I am considering booking a trip and would appreciate details to help me
plan accordingly.
Could you please provide information about the tour schedule, including the
destinations covered and the duration? I would also like to know the total price
of the tour and whether it includes airfare. Additionally, please provide details
about the accommodations offered, such as hotel types and their locations.
Thank you for your assistance. I look forward to your response with the
requested information.
Yours sincerely,
Lizzie Grant

Code 10.
You are Ross Geller. Write a formal letter to Metropole Hotel in England to ask for
information about your booking there. In the letter you should ask about:
London, England

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Dear Sir/Madam,

I am writing to request information regarding a potential booking at the

Metropole Hotel. I plan to visit England in the coming months and would
appreciate details to help me finalize my arrangements.
Could you please provide information about the types of rooms available and
their prices per night? I am particularly interested in both standard and deluxe
options. Additionally, I would like to know more about the facilities your hotel
offers, such as dining options, fitness centers, or complimentary services.
Your assistance in this matter would be greatly appreciated. I look forward to
your response with the requested details.

Yours sincerely,
Ross Geller