Course

Catalogue
Functional Learning
Build functional capability through: Business
Fundamentals, Contract Management,
Customer Services, Finance, Governance,
Human Resources, Information Technology,
Project Management, Procurement & Supply
Chain Management, Security and SHEQ
course offerings
 Offerings Across Various Functional
Disciplines
Functional faculty delivers training that cuts across the business. The focus is on statutory, legislative, compliance, and compulsory
learning skills based on the knowledge and abilities required to perform tasks or functions within a specific functional area. Compliance
training includes Ethics, PFMA, Fraud Awareness, and POPIA, among others. Functional courses also cover other areas such as
Procurement & Supply Chain Management, Contract Management, Project Management, and Information Technology, to name a few.
Assessments are compulsory at the end of each course to ensure competency in performing tasks or functions effectively. In some areas,
such as IT, competence is required to access the system or obtain a license to operate. Training is available through various delivery
methods, based on customer analysis. Training is delivered by EAL facilitators, Process owners, line facilitators as well as external service
providers.

Business Customer Contract Project Procurement IT Security SHEQ Human

Finance Governance
Fundamentals Services Management Management & Supply Resources
Chain
Management

13 24 14 22 21 16 25 62 3 90 13

Costing

✓ Classroom / Virtual Training: R1 500.00 pp. per day

✓ eLearning: R 750.00 pp.
✓ Workshops: R350.00 pp.
 Table of Contents

✓ Training Catalogue ·················································································································· 3

✓ Functional
• Learning
Training Leadership Structure ··········································································· 17
Catalogue…………………………………………………………………………………………………….4
✓ School of Business Fundamentals, Human Resources, and Information Technology······ 19
• Functional Faculty Leadership Structure………………………………………………………………………………10
o Business Fundamentals ······························································································ 19
• School of Business Fundamentals, HR, IT & Security………………………………………………………………….11
o Information Technology (IT) ························································································ 21
o Business Fundamentals……………………………………………………………………………………………………11
o Human Resources ······································································································· 25
o Security……………………………………………………………………………………………………………………12
✓ School of Contract Management, Project Management and Customer Services ··········· 26
oo Contract
IT………………………………………………………………………………………………………………….……….12
Management ······························································································· 26
oo Project Management ································································································· 27
HR…………………………………………………………………………………………………………………………18

• o Customer
School of ContractServices ······································································································
Management, Project Management & Customer Services…………………………………….….19 29
✓ School
o of Procurement
Contract and Supply Chain Management, Finance and Governance ········ 31
Management…………………………………………………………………………………………………….19

o o Procurement and Supply Chain Management ·························································· 31

Project Management………………………………………………………………………………………………………20
o Finance ························································································································ 33
o Customer Services………………………………………………………………………………………………….….….22
o Governance ·················································································································· 35
• School of Procurement & Supply Chain Management, Finance & Governance……………………….……………….25
✓ School of SHEQ ······················································································································· 36
o Procurement & Supply Chain Management……………………………………………………………………………….25
o Quality ························································································································· 36
o FireFinance…………………………………………………………………………………………………………….……….27
o and Emergency Preparedness ··········································································· 37
oo Governance……………………………………………………………………………….……………………………….29
Driver ···························································································································· 38
o
• Occupational Health and Safety ················································································· 41
School of SHEQ………………………………………………………………………………………………………....31

o Environmental
o Fire and EmergencyManagement ······················································································ 43
Preparedness…………………………………………………………………………….…………...31

o o Security ·······················································································································
Occupational Health & Safety………………………………………………………………………….….……………….33 43
✓ Eskom Academy of Learning Contact Details ···································································· 44
o Quality……………………………………………………………………………………………………………………...35
✓ Eskom Academy of Learning Directions ············································································ 44
o Driver………………………………………………………………………………………………………………………36

o Environmental Management……………………………………………………………………………….……………….39

• EAL Contact Details…………………………………….…………………………………………………………….…40

• Directions……………………………………………………………….………………………………………….……40
 Training Catalogue
B u s i n e s s Fu n d a m e n t a l s

1. Conduct Outcome Based Assessment US 115753

2. Facilitation Skills
3. Facilitate Learning US 117871
4. Guide Learning US117874
5. Generic Conflict Management
6. Generic Emotional Intelligence
7. Generic Negotiation Skills
8. Moderate Outcome Based Assessments US 115759
9. Perform one to one training on the job US 117877
10. Presentation Skills
11. Stress Management
12. Minute Taking
13. Business Acumen

Our Strengths:

✓ Comprehensive course list

✓ Decentralised Delivery
✓ Offer classroom, virtual and eLearning courses
✓ Skilled EAL Facilitators, Line Facilitators and
external facilitators

“Change is the end result of

true learning”.
 ACQUIRE CUSTOMER NETWORK ASSET CREATION IN:
1. ACNAC Infills & Hold
2. ACNAC IPP
3. ACNAC Menu Items
4. ACNAC SMG
5. ACNAC Forms

“Keep training and keep learning until

6. ACNAC Major Admin Controller
7. ACNAC Major Forms & Costing Sheet
8. ACNAC Major K2 System
9. ACNAC Minor Administrator
Information Technology (IT)

10. ACNAC Minor K2 Controller

11. ACNAC Minor K2 Process
12. ACNAC Minor K2 System

you get it right.”

13. ACNAC User Access Control
14. ACNAC Overview
15. ACNAC Reports
16. OpenText for Document Controller
17. OpenText basic
18. POPIA Awareness
19. SAP Overview
20. Microsoft Projects Standards

CUSTOMER CARE & BILLING COURSES:

21. CC&B For Cash Payment
22. CC&B For Field Activities
23. CC&B For Interval Billing and MV90
24. CC&B For Large Power User
25. CC&B for Prepaid Customer and Meters
26. CC&B for Prepaid Customer Spreadsheet – WBT
27. CC&B For Small Power User_SPU
28. CC&B how to create V
29. CC&B Meter Reader Management
30. CC&B how to create V_WBT
31. CC&B Large Power User WBT
32. CC&B Online Receipting
33. CC&B Online Receipting (e-Learning)
34. CC&B Prepaid - Customer Spreadsheet
 35. CC&B Small Power User WBT
36. CC&B Technical Upgrade
37. CC&B For Billing Revenue Management
38. CC&B Credit Management
39. Documentation Management for Doc Contributor
40. Documentation Management for Employees
Information Technology (IT) Continued

41. Azure Information Protection

42. Individual Development Plan Awareness (IDP) Awareness

MAXIMO COURSES:
43. Introduction to Maximo 7
44. Maximo 7.6 for Work Coordinator
45. Maximo 7.6 for Dispatchers
46. Maximo 7.6 for EPROT Work Coordinators
47. Maximo 7.6 for Maintenance Planners
48. Maximo 7.6 for Managers
49. Maximo 7.6 for Project Schedulers
50. Maximo 7.6 for Schedulers
51. Maximo 7.6 for Senior Clerks
52. Maximo 7.6 for Senior Supervisors
53. Maximo 7.6 for Senior Technician Planner
54. Maximo 7.6 for Technicians
55. Maximo 7.6 New Features
56. Structure Data Capture for Maximo 7.6

MICROSOFT COURSES:
57. Microsoft Excel Intermediate
58. Microsoft Excel Advance
59. Microsoft PowerPoint Intermediate
60. Microsoft PowerPoint Advanced
61. Microsoft Word Intermediate
62. Microsoft Word Advanced
 1. Conditions of Service
Human Resources

2. Disability awareness
3. Disciplinary code and procedure
4. Disciplinary Hearing Chairperson and Case Presenter
5. Gender Awareness
6. IR Awareness
7. Management of Sickness Absence _Managers and HRBPs
8. Performance Management
9. Pre-retirement planning
10. Recruitment Skills for HR practitioners
11. SAP Industrial Relations
12. SAP LSO
13. People Relations Awareness for Employees
Co n t r a c t M a n a g e m e n t

1. Basic Contract Law

2. Contract Management PCM
3. Introduction to Contracts Management
4. NEC ECC Engineering Construction Contract
5. NEC ECSC Engineering Construction Short Contract
6. NEC Communication & Notification
7. NEC PSC Professional Service Contract
8. NEC PSSC Professional Service Short Contract
9. NEC SC Supply Contract
10. NEC SSC Supply Short Contract
11. NEC TSC Term Service Contract
12. NEC TSSC Term Service Short Contract
13. Scope Development Management
14. NEC 3/4 EPC Turnkey
 1. Fundamentals of Integrated Project Controls (IPC)
Project Management

2. Fundamentals of Planning and Scheduling for Schedulers

3. Introduction to Portfolio Management
4. PCM - Commission Management
5. PCM - Cost Management (Process)
6. Enterprise Risk Management - Cap Project
7. PCM - Manage Construction Project Conceptual
8. PCM - Manage Construction Project Planning
9. PCM - Manage Construction Project Execution
10. PCM - Manage Construction Project Close-Out
11. PCM - Planning and Scheduling (Process)
12. PCM - Project Management
13. PCM - Programme Management
14. PCM - Portfolio Management
15. Project Procurement Management
16. Project Uncertainty Modelling Using P6 and PRA
17. Quantitative Risk Analysis Cap Projects
18. SAP PPM Detailed
19. Gx PLCM Subset
20. Deliver Projects Appreciation Workshop
21. SAP PPM Investment Committee for Secretary
22. Quantity Surveying PCM

“The beautiful thing about

learning is that nobody can take
it away from you”.
 1. Care for Customers
2. Customer Base Management (PCM)
Customer Services

3. Customer Contact Management (PCM)

4. Customer Contact Work Instruction for Accounts, Meters, Payments, and Prepaid Card
(APM)
5. Customer Contact Work Instruction for Applications and terminations (ATS)
6. Customer Contact Work Instruction for Disconnections and Credit Extensions (DCE)
7. Customer Service Impact
8. Electrical apparatus for non-technical staff
9. Energy and Revenue Losses
10. Eskom Contact Centre Induction
11. Funding the Customer Charges
12. IDM Customer Relations management and claiming process
13. Integrated Demand Management
14. Introduction to power systems
15. Introduction to Prepaid Meters
16. Pricing Module 1A: Fundamentals of Electricity
17. Pricing Module 1B: Tariffs Structure
18. Pricing Module 2: Capcon Tool
19. Pricing Module 2A: Recovery of Capital Costs
20. Pricing Module 2B: Connection Charges for Supply Conversions
21. Pricing Module 3: Contracts and Quotations
22. Retail Customer Service Operations Process Overview
23. Revenue Billing (PCM)
24. Understanding and Explaining the Customer Bill

“Training is not an expense, but an

investment in human capital.”
 1. B2Bopt Sap Ins Op Unit Div Ins Pers_Idp
2. Cataloguing
3. Cost Centre Owner
4. BU Verifier
Finance

5. Financial Analysis
6. Fixed Assets
7. Foreign Exchange
8. International Financial Reporting Standards (IFRS)
9. Personal Finance
10. Project Accounting
11. Sap Project Accounting Project Systems_Gx
12. Sap Project Accounting Project Systems_Tx/Dx
13. Accounts Payable Value Chain
14. Vat Training Workshop
15. Vendor Master Data
16. Compliance (EFC) Awareness
17. Eskom Personal Finance Intermediate
18. Fica _Bankseta (EFC)
19. Nca _Bankseta (EFC)
20. Basic Accounting for Supervisors
21. Capital Investment Justification - NTCSA

1. Ethics at Eskom
2. Ethics at Eskom Induction
3. Ethics e-Learning_V07
Governance

4. Fraud Awareness Training (FAT) V02 - Classroom

5. Fraud Awareness Training (FAT) V02 - eLearning
6. PFMA Condonation Awareness Session
7. PFMA eLearning
8. PFMA Awareness toolkit
9. Quality Assurance and Improvement Programme
10. Integrated Risk Management
11. Significance and Materiality Framework
12. Strategy made Practical
13. Fraud Awareness for Managers
14. Fraud Awareness for Buyers
15. Staff Ethics Awareness Programme
16. Delegation of Authority Awareness
 1. Basic Purchasing Calculations
2. Eskom e-auction
Procurement & Supply Chain

3. Local Purchase Order Creation (LPO)

4. Materials requirement planning (MRP)
5. P&SCM SAP IV8 Inventory Accounting
6. P&SCM SAP PR1 on SAP HANA buyers
7. P&SCM SAP IV6 Goods Issuing
8. P&SCM SAP IV5 Goods Receiving
9. P&SCM SAP IV2 Physical Inventory
10. P&SCM SAP PR2 contract loading buyers
11. P&SCM SAP IV10 CNC
12. Purchasing In Eskom (PIE 1)
13. Rotable process
14. Standard text generator (STG)
15. Procure to Pay
16. Warehouse CNC
17. Warehouse Introduction
18. Warehouse Issuing
19. Warehouse Receiving
20. Warehouse Storage
21. Admin Controller
22. Receive Material Work Instruction
23. Storage of Material Work Instruction
24. Material Picking and Issuing Work Instruction
25. P&SCM SAP MR1

“Practice is the hardest part of

learning, and training is the essence of
transformation.”
 S a f e t y , H e a l t h , En v i ro n m e n t a l
a n d Q u a l i t y (S H E Q )
Fire & Emergency Preparedness

1. Basic Self -Contained Breathing Apparatus

2. Confined Space Rescue
3. Emergency Preparedness
4. Emergency Planning, Preparedness and Response
5. Fire Investigation
6. Fire Watch
7. Fundamentals of Fire Safety
8. Hazloc Awareness
9. Hazmat First Responder Awareness Level
10. Hazmat First Responder Operator
11. Incident Commander Course
12. Industrial Fire Fighting Advance
13. Industrial Fire Fighting Intermediate Level
14. Industrial Fire Fighting Preliminary Level
15. Pump Apparatus Driver Operator
16. Rope Rescue Technician 1
17. Rope Rescue Technician 2
18. Rural and Wild Land Fire Fighting
19. Vehicle Extrication
20. Inspection & Maintenance Work Hazardous Area
21. First Aid Level 1 & 2
22. First Aid Level 3
Quality

1. Internal Auditors Course (ISO 9001:2015)

2. ISO 9001:2015 Implementation
3. Lead Auditors Course (ISO 9001:2015)
4. Quality Control
5. Quality Improvement Tools and Techniques
6. Procedure writing
 1. Asbestos Awareness
O c c u p at i o n a l H e a l t h & S a f e t y
2. Basic Rescue from Fall Arrest System (FAS)
3. Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COID)
4. Construction Regulations compliance
5. Planned Critical Task Analysis
6. Ergonomics Awareness
7. Hazard Identification and Risk Assessment (HIRA)
8. Hazardous Chemical Agents Management
9. Health & Safety (SHE) Representatives
10. Hot Works
11. Incident Management and Root Cause Analysis
12. Ladder Safety
13. FAS Inspection
14. Legal liability based on the Occupational Health and Safety Act 85 of 1993
15. SHE training for Supervisors
16. Working at heights / Fall Arrest System (FAS)
17. Working in Confined Spaces and Control Measures
18. Written Safe Work Procedures (W.S.W.P.)
19. Mine Health and Safety Act
20. Baseline Hazard Identification and Risk Assessment
21. Contracts Health and Safety Management Training for Procurement Officials
22. Contracts Health and Safety Management Training for SHE Practitioners
23. Contracts Health and Safety Management Training for Clerk of Works, Project
Managers, Supervisors, Engineers, Designers and Agents
 1. K53 Novice Course (Code B)
Driver
2. K53 Novice Course (Code EB)
3. K53 Novice Course (Code C1)
4. K53 Novice Course (Code EC1)
5. K53 Novice Course (Code C)
6. K53 Novice Course (Code EC)
7. K53 Course (Code B)
8. K53 Course (Code EB)
9. K53 Course (Code C1)
10. K53 Course (Code EC1)
11. K53 Course (Code C)
12. K53 Novice Course (Code EC)
13. Defensive Driver Training (Code B)
14. Defensive Driver Training (Code C1)
15. Defensive Driver Training (Code C)
16. Defensive Driver Training (Code B)
17. Defensive Driver Training (Code C1)
18. Defensive Driver Training (Code C)
19. Advanced Driver Training Course (Code B)
20. Advanced Driver Training Course (Code C1)
21. Advanced Driver Training Course (Code C)
22. Gravel Road Training (Code B)
23. Gravel Road Training (Code C1)
24. Gravel Road Training (Code C)
25. Advanced Gravel Road Training (Code B)
26. Advanced Gravel Road Training (Code C1)
27. Advanced Gravel Road Training (Code C)
28. 4x4” Driver Training with Full Load (Code B)
29. 4x4” Driver Training with Full Load (Code C1)
30. 4x4” Driver Training with Full Load (Code C)
31. Hijack Prevention Awareness
32. Minibus / Midi-bus/Bus Programme
33. Trailer / Towing Programme
Security

1. Firearm Compliance and assessment Part 1

2. Firearm Compliance and assessment Part 2
3. National Key Point Continuation/Refresher
Environmental Management

1. Introduction to ISO 14001: 2015

2. Oil management and Polychlorinated Biphenyls
3. Environmental Law for Managers
4. Handling, Storage and Transport of Dangerous Goods Hazardous Substances
5. Hazardous Material Spill and Spill Kit
6. Implementing Environmental Management (ISO 14001:2015)
7. Lead Auditors Course ISO – 14001:2015

Training is available through various

delivery methods, based on customer
requirements.
Functional Learning Leadership Structure

Tryphosa Boikhutso
HoS: Project Management & Customer Services
+27 11 655 2249 / +27 82 884 4162
[email protected]

Althea Stuart
HoS: Safety, Health, Environment & Quality
+27 13 647 6370 / +27 78 942 0407
[email protected]

Tryphosa Boikhutso Butana Sepenyane

HoS: Procurement and Supply Chain, Finance &
Acting Senior Manager of Functional Governance and Contract Management
Faculty +27 11 800 3710 / +27 83 703 4155
+27 11 655 2249 / +27 82 884 4162 [email protected]
[email protected]
Thembie Madlophe
HoS: Business Fundamentals, HR and IT (Acting)
011 655 2242 / 083 690 1761
[email protected]
EAL is associated with various Professional Institutions EAL is accredited with various Quality Assuring Bodies

EAL holds strong relationships with various Tertiary and

Business Institutions
 School of Business Fundamentals, H uman
Resources and Information Technology

The school of IT, Business Fundamentals and Human Resources main objectives is to close the competency gaps
within the organization. IT training helps the organisation and employees to stay current with the latest technology
trends enabling them to perform their tasks more efficiently. Our offerings help employees to use technology to
streamline processes, reduce errors, and increase overall productivity. Our IT training includes cybersecurity
education, helping employees recognize and mitigate potential security threats which reduces the risk of data
breaches and cyberattacks.

We ensure that employees are equipped to use our various IT applications where they will not be granted access
on any system before the successful completion of the training. Training them on collaboration tools and platforms
improve communication and teamwork within the organization.

Our Business Fundamentals training ensures that organizations can create a more collaborative, adaptable, and
emotionally intelligent workforce, ultimately driving business success. Enhances communication skills, leading to
clearer and more effective interactions within the organization, encourages cooperation and synergy within teams.
Equips employees with the skills needed to lead and inspire others and enhances decision-making, conflict
resolution, and the ability to motivate teams.

Our HR training programs aims to build a more capable and strategic HR team, ultimately driving business success
and creating a positive work environment. It also ensures that our employees are knowledgeable about the
organisation condition of service, labor laws, regulations, and company policies.

1. Conduct Outcome Based Assessment US 115753 4. Guide Learning US 117874

Course Description: Concepts, principles, and practices Course Description: Focuses on the knowledge, skills, and
Business Fundamentals

of planning, conducting, provide feedback and review attitudes essential for assessors when doing RPL.
assessment. Duration: 3 Days
Duration: 5 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49931848
Course ID: 49931692
5. Generic Conflict Management
2. Facilitation Skills (Short course)
Course Description: Identify potential and actual conflicts
Course Description: Role of a facilitator, group dynamics, and appropriate actions to deal with it.
self-management and managing group processes. Duration: 2 Days
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49979557
Course ID: 49979840
6. Generic Emotional Intelligence

3. Facilitate Learning (Accredited) US 117871 Course Description: Demonstrate knowledge and

understanding of the principles and concepts of emotional
Course Description: Identify and analyse learners needs, intelligence.
prepare and review an individual development plan and Duration: 1Day
provide guidance to learners. Pre-requisites: N/A
Duration: 5 Days Available: Yes
Pre-requisites: N/A Course ID: 50276905
Available: Yes
Course ID: 49931847
 7. Generic Negotiation Skills 11. Stress Management

Course Description: Negotiation process and negotiations Course Description: Different types of stress, symptoms of
principles. stress and how to manage stress.
Duration: 2 Days Duration: 2 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49947980 Course ID: 49998972

8. Moderate Outcome Based Assess US 115759 12. Minute Taking

Course Description: The role of moderation, in education Course Description: Demonstrate an understanding of the
and training and the process of moderation. agenda of the meetings, explain the purpose and objectives of
B u s i n e s s Fu n d a m e n t a l s

Duration: 5 Days the minutes of meetings and taking of minutes.

Pre-requisites: Conduct Outcome Based Assessment US Duration: 1 Day
115753 Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49965938 Course ID: 50702800

13. Business Acumen

9. Perform one to one training on the job US 117877
Course Description: A step-change initiative aimed at
Course Description: Explore and understand the changing the mindset of Eskom Guardians to be solution-driven,
importance and steps to be followed during on the job understanding Eskom's current operational challenges and
coaching to assist the learner to be competent at the shortest financial status, improving inefficiencies, and thereby working
possible time. towards a common goal of achieving success.
Duration: 4 Days Duration: 2 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49931849 Course ID: 50780926

10. Presentation Skills

Course Description: Knowledge and skills to prepare and

deliver powerful business presentations impactfully.
Duration: 2 Days
Pre-requisites: N/A
Available: Yes
Course ID: 49979570
 1. Acquire Customer Network Asset Creation_ Infills & Hold 9. Acquire Customer Network Asset Creation_ Minor
Administrator
Course Description: The ACNAC workstreams for the Infills and
the Hold process. Course Description: General maintenance, assign users to different
Duration: Web based training activities and revision Process.
Pre-requisites: N/A Duration: Web based training
Available: Yes Pre-requisites: N/A
Course ID: 50670040 Available: Yes
Course ID: 50003063
2. Acquire Customer Network Asset Creation_ IPP
10. Acquire Customer Network Asset Creation_ Minor K2
Course Description: The ACNAC workstream for the Independent Controller
Power Producers (IPP) process.
Duration: Web based training Course Description: How the business associates the Direct Customer
Pre-requisites: N/A Minor process with the Network Asset creation.
Available: Yes Duration: Web based training
Course ID: 50670041 Pre-requisites: N/A
Available: Yes
3. Acquire Customer Network Asset Creation_ Menu Items Course ID: 50019950

Course Description: Description of the ACNAC application menu 11. Acquire Customer Network Asset Creation_ Minor K2 Process
Information Technology (IT)

items.
Duration: Web based training Course Description: Basic ACNAC functionality are outline and high-
Pre-requisites: N/A level understanding of the ACNAC workflow process.
Available: Yes Duration: Web based training
Course ID: 50670046 Pre-requisites: N/A
Available: Yes
4. Acquire Customer Network Asset Creation _SMG Course ID: 50019496

Course Description: The ACNAC workstream for the Small Micro 12. Acquire Customer Network Asset Creation_ Minor K2 system
Generators (SMG) process.
Duration: Web based training Course Description: Users will be able to work with business associates,
Pre-requisites: N/A direct customer Minor processes with the acquire Customer value chain.
Available: Yes Duration: Web based training
Course ID: 50670051 Pre-requisites: N/A
Available: Yes
5. Acquire Customer Network Asset Creation_ Forms Course ID: 49950008

Course Description: Understanding of the NACVC Business 13. Acquire Customer Network Asset Creation_ User Access Control
processes on how it is applied on forms.
Duration: Web based training Course Description: Control access of users to the ACNAC system and
Pre-requisites: N/A their ACNAC training needs.
Available: Yes Duration: eLearning
Course ID: 49949988 Pre-requisites: N/A
Available: Yes
6. Acquire Customer Network Asset Creation _Major Admin Course ID: 50670052

Course Description: How the business associates the Direct 14. Acquire Customer Network Asset Creation_ Overview
Customer Major process with the Network Asset creation.
Duration: Web based training Course Description: Basic ACNAC functionality are outline and high-
Pre-requisites: N/A level understanding of the ACNAC workflow process.
Available: Yes Duration: eLearning
Course ID: 50019951 Pre-requisites: N/A
Available: Yes
7. Acquire Customer Network Asset Creation_ Major Forms & Course ID: 50766159
Costing Sheet
15. Acquire Customer Network Asset Creation_ Reports
Course Description: Understanding of the NACVC Business
processes on how it is applied on forms (CRA, DRA). Course Description: Listing and Description of the ACNAC reports.
Duration: Web based training Duration: eLearning
Available: Yes Pre-requisites: N/A
Course ID: 50019499 Available: Yes
Course ID: 50670050
8. Acquire Customer Network Asset Creation_ Major K2
System 16. Azure Information Protection

Course Description: You will know how the business associates the Course Description: Importance of data protection and how to prevent
Direct Customer Major process with the Network Asset creation value data leakage.
chain. Duration: eLearning
Duration: Web based training Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50019498 Course ID: 50656716
 17. Customer Care & Billing for Cash Payment 25. Customer Care & Billing Meter Reader Management

Course Description: Manage unallocated payments, misallocated Course Description: Describe the interval profile relationship on a
payment and execute payment. service agreement.
Duration: 3 Days Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49986508 Course ID: 50674983

18. Customer Care & Billing for Field Activities 26. Customer Care & Billing how to create V_WBT

Course Description: Describe the conventional field activities, Course Description: How to create a "V" assessment.
explain meter management, and apply meter related services. Duration: eLearning
Duration: 3 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50673958
Course ID: 50674989
27. Customer Care & Billing Large Power User WBT
19. Customer Care & Billing for Interval Billing and MV90
Course Description: Explain Root causes of billing problems & High
Course Description: Define Interval Billing. Differentiate between Estimations.
Non-Interval and Interval Billing. Duration: eLearning
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50674993
Information Technology (IT)

Course ID: 49993160

28. Customer Care & Billing Online Receipting
20. Customer Care & Billing for Large Power User
Course Description: Create and open deposit and tender controls.
Course Description: Define Eskom rates and time of use (TOU) Balance close and close out the deposit and tender control.
rates. Create a Premise and service point. Duration: 1 Day
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49993170
Course ID: 49986448
29. Customer Care & Billing Online Receipting (e-Learning)
21. Customer Care & Billing for Prepaid Customer and Meters
Course Description: Online receipting assessment.
Course Description: Create a person, account, premise, and service Duration: eLearning
point verify whether a service fee has been paid. Pre-requisites: N/A
Duration: 2 Days Available: Yes
Pre-requisites: N/A Course ID: 50674976
Available: Yes
Course ID: 49993167 30. Customer Care & Billing Prepaid Customer Spreadsheet

22. Customer Care & Billing for Prepaid Customer Spreadsheet - Course Description: Delegates will understand the new customer
WBT application steps and how to do meter change out.
Duration: 2 Days
Course Description: Prepaid customer spreadsheet assessment only. Pre-requisites: N/A
Duration: eLearning Available: Yes
Pre-requisites: N/A Course ID: 49993168
Available: Yes
Course ID: 50674936 31. Customer Care & Billing Small Power User WBT

23. Customer Care & Billing for Small Power User SPU Course Description: CC&B Power user assessment.
Duration: eLearning
Course Description: Initiate a new service agreement with the Pre-requisites: N/A
required changes to the service supply. Available: Yes
Duration: 2 Days Course ID: 50674930
Pre-requisites: N/A
Available: Yes 32. Customer Care & Billing Technical Upgrade
Course ID: 49948322
Course Description: How to change supply on existing customer,
24. Customer Care & Billing how to create V how to stop existing service and how to start new service.
Duration: eLearning
Course Description: How to navigate the "V". Explain the retrieve Pre-requisites: N/A
main and check interval reads process. Available: Yes
Duration: 2 Days Course ID: 49978249
Pre-requisites: N/A
Available: Yes
Course ID: 49948242
 33. Customer Care & Billing Billing Revenue Management 41. Maximo 7.6 for EPROT Work Coordinators

Course Description: Explain relationship between billing and the Course Description: Understand the role of the Maintenance
CC&B "V". Discuss types of online billing. specialist.
Duration: 2 Days Duration: eLearning
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50674927 Course ID: 50560889

34. Customer Care & Billing Credit Management 42. Maximo 7.6 for Maintenance Planners

Course Description: Capture, break and change a payment Course Description: Creating a preventative maintenance task and
arrangement. generating PM task work orders.
Duration: eLearning Duration: eLearning
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50674996 Course ID: 50414842
Information Technology (IT)

35. Documentation Management for Doc Contributor 43. Maximo 7.6 for Managers

Course Description: Knowledge and ability to manage documents. Course Description: Field Work Management Concepts.
Duration: 1 Day Duration: eLearning
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50265322 Course ID: 50414837

36. Documentation Management for Employees 44. Maximo 7.6 for Project Schedulers

Course Description: How to search and download documents. Course Description: Run Reports, Manage and verify labour
Duration: 1 Day transactions.
Pre-requisites: N/A Duration: eLearning
Available: Yes Pre-requisites: N/A
Course ID: 50265320 Available: Yes
Course ID: 50414836
37. Individual Development Plan (IDP) Awareness
45. Maximo 7.6 for Schedulers
Course Description: Understand disciplinary code, procedure,
grievance procedure and recognition agreement. Course Description: Navigate within the Mx Scheduler, the
Duration: Web based training different Tabs and use them.
Pre-requisites: N/A Duration: eLearning
Available: Yes Pre-requisites: N/A
Course ID: 50817798 Available: Yes
Course ID: 50413917
38. Introduction to Maximo 7
46. Maximo 7.6 for Senior Clerks
Course Description: Learners will be able to create, Web Intelligence
documents with queries. Course Description: Completing the Scheduling information on
Duration: eLearning Work Orders.
Pre-requisites: N/A Duration: eLearning
Available: Yes Pre-requisites: N/A
Course ID: 50413913 Available: Yes
Course ID: 50414772
39. Maximo 7.6 for Work Coordinator 47. Maximo 7.6 for Senior Supervisors

Course Description: Understand the role of the Mobile Auditor users Course Description: Understand the role of the senior clerk.
and roles. Understand Maximo Start Centres.
Duration: eLearning Duration: eLearning
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50413920 Course ID: 50414767

40. Maximo 7.6 for Dispatchers 48. Maximo 7.6 for Senior Technician Planner

Course Description: Understand the role of the CC&B Work Course Description: Be able to use the electronic whiteboard.
Coordinator. Maintain labour. Run reports.
Duration: eLearning Duration: eLearning
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50414830 Course ID: 50413923
 49. Maximo 7.6 for Technicians 57. Microsoft Word Advanced

Course Description: Completing Scheduling Information. Approving Course Description: Follow up from MS Word intermediate, create
Work Orders. tables and manipulate data.
Duration: eLearning Duration: 2 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50414764 Course ID: 49964819

50. Maximo 7.6 New Features 58. OpenText for Document Controller

Course Description: Understand the Role of the Work Coordinator. Course Description: Organize and share electronic documents.
Duration: eLearning Apply custom metadata to documents. Automate review and approval.
Pre-requisites: N/A Duration: Web based training
Available: Yes Pre-requisites: N/A
Course ID: 50550770 Available: Yes
Course ID: 50790286
51. Microsoft Projects Standards
Information Technology (IT)

59. OpenText basic

Course Description: Establish a project schedule, create a calendar,
assign resources to tasks. Course Description: Open, view, download documents.
Duration: 2 Days Duration: Web based training
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49999278 Course ID: 50832118

52. Microsoft Excel Intermediate 60. POPIA Awareness

Course Description: Manage documents, collaborate with others, Course Description: Act that promotes the protection of customers
create reports on spreadsheets and compile formulas. personal details and was signed into law by the president on
Duration: 2 Days 19/11/2013.
Pre-requisites: N/A Duration: Web based training
Available: Yes Pre-requisites: N/A
Course ID: 49964989 Available: Yes
Course ID: 50752464
53. Microsoft Excel Advance
61. SAP Overview
Course Description: Exporting and importing text files, exporting, Course Description: Introduction to SAP and review of all basic SAP
and importing XML data, querying external databases, advanced functions.
formatting. Duration: Web based training
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50763005
Course ID: 49965016
62. Structure Data Capture for Maximo 7.6
54. Microsoft PowerPoint Intermediate
Course Description: Use the Maximo Start Centre. Manage Service
Course Description: Create basic PowerPoint presentation, add text, Requests and create Work logs.
images, illustration and videos to a slide. Duration: eLearning
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50414849
Course ID: 49965141

55. Microsoft PowerPoint Advanced

Course Description: Format columns and insert graphics on a

PowerPoint presentation.
Duration: 2 Days
Pre-requisites: N/A
Available: Yes
Course ID: 49965166

56. Microsoft Word Intermediate

Course Description: Create, edit, format, and print Microsoft word

documents.
Duration: 2 Days
Pre-requisites: N/A
Available: Yes
Course ID: 49964812
 8. Performance Management (Classroom & WBT)
1. Eskom Conditions of Service
Course Description: Equip supervisors to manage mental health at
Course Description: Time and exit processes, ability to distinguish work.
various employee categories. Duration: Web based training
Duration: 3 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50643180 / 50670253
Course ID: 50666079
9. Pre-retirement planning
2. Disability awareness
Course Description: Assisting employees in preparing and planning for
Course Description: Understanding issues pertaining to persons retirement.
living with disabilities. Duration: ½ Day
Duration: ½ Day Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50288061
Course ID: 50487532
10. Recruitment Skills for HR practitioners
3. Disciplinary code and procedure
Course Description: Conducting the requisition, sourcing, screening,
Course Description: Classifications of conduct according to the selection and offer for a new employee.
Disciplinary Code Standard. Duration: 2 Days
Duration: 1 Day Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50282628
Course ID: 49995942
11. SAP Industrial Relations
4. Disciplinary Hearing Chairperson and Case Presenter
Human Resources

Course Description: SAP Enabled transactions relating to Industrial

Course Description: Case presentation at a disciplinary hearing or Relations functions.
enquiry. Duration: 2 Days
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50531358
Course ID: 50733626
12. SAP LSO Training
5. Gender Awareness (Classroom & WBT)
Course Description: Perform applicable LSO transactions on SAP.
Course Description: Distinguish between concepts of gender and Duration: Web based training
sex. Pre-requisites: N/A
Duration: ½ Day Available: Yes
Pre-requisites: N/A Course ID: 49984490
Available: Yes
Course ID: 50673383 / 50567212 13. People Relations Awareness for Employees

6. IR Awareness Course Description: To provide managers, Supervisors and HRBPs

with understanding and workable knowledge of the Eskom Disciplinary
Course Description: Understand disciplinary code, procedure, Code & Procedure, Grievance Procedure and Recognition Agreement.
grievance procedure and recognition agreement. Duration: 2 Days
Duration: Web based training Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50860791
Course ID: 50720249

7. Management of Sickness Absence (Managers and HRBPs)

Course Description: Follow correct protocol in managing

absenteeism related to sickness.
Duration: Web based training
Pre-requisites: N/A
Available: Yes
Course ID: 50693222
 School of Contract Management, Project
Management & Customer Services

The schools of Contract Management, Project Management and Customer Service their main objectives are to close
the competency gaps within the organization. The schools also strive to ensure specific target audience are
equipped with knowledge to perform their daily task effectively.

Contract Management aims to capacitate guardians with basic principles of contract management courses and
foundational NEC courses for comprehensive understanding of the NEC Suits of contracts.

Project Management aims to capacitate employees on the application of knowledge, skills and techniques to
execute projects effectively. It involves planning, organising, securing and managing resources to achieve specific
goals and objectives.

Customer Service aims to capacitate employees with customer competencies skills, knowledge and behaviour
required to provide excellent service to customers.

1. Basic Contract Law 5. NEC ECSC Engineering Construction Short Contract

Course Description: Essential fundamental principles of contract. Course Description: Understand the purpose and use of contracts.
Co nt r a c t M a n a g e m e n t

Duration: 2 Days Duration: 1 Day

Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50466322 Course ID: 50466654

2. Contract Management PCM 6. NEC Communication & Notification

Course Description: Thorough understanding of the NEC Suite Course Description: Improved Stakeholder Communication.
of Contracts. Duration: 2 Days
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: In Progress
Available: Yes Course ID: To be registered
Course ID: 49995074

3. Introduction to Contracts Management 7. NEC PSC Professional Service Contract

Course Description: Understand the architecture of Contract Course Description: Systematic review of structure & content of
Management. the NEC PSC.
Duration: 2 Days Duration: 2 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50434892 Course ID: 50847491

4. NEC ECC Engineering Construction Contract 8. NEC PSSC Professional Service Short Contract

Course Description: Underlying NEC philosophy, definitions, Course Description: Systematic review of structure & content of
and terminology. the and NEC PSSC.
Duration: 3 Days Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50466653 Course ID: 50848426
 9. NEC SC Supply Contract
13. NEC SC Supply Contract
Scope Development Management
Co nt r a c t M a n a g e m e n t

Course Description: Systematic review of structure &

content of the NEC SC. Course Description: Enhanced Project Clarity and Focus.
Duration: 2 Days Duration: 2 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50847490 Course ID: 50849758

10. NEC SSC Supply Short Contract 14. NEC 3/4 EPC Turnkey

Course Description: Systematic review of structure & Course Description: Provides a range of available pricing approaches.
content of the NEC SSC. Duration: 3 Days
Duration: 1 Day Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50849754
Course ID: 50848428

11. NEC TSC Term Service Contract

Course Description: Systematic review of structure &

content of the NEC TSC.
Duration: 2 Days
Pre-requisites: N/A
Available: Yes:
Course ID: 50847488

12. NEC TSSC Term Service Short Contract

Course Description: Systematic review of structure &

content of the NEC TSSC.
Duration: 1 Day
Pre-requisites: N/A
Available: Yes
Course ID: 50847447

1. Fundamentals of Integrated Project Controls (IPC) 4. PCM Commission Management

Course Description: Describes the principles of Project Course Description: Ensures appropriate structures and plans are
Controls based on Earned Value Management Principles. put in place to support the commissioning of an asset.
Project Management

Duration: 3 Days Duration: 1 Day

Pre-requisites: PCM Planning and Scheduling, PCM Cost Pre-requisites: PLCM Reference workshop
Management & Fundamentals of Planning and scheduling. Available: Yes
Available: Yes Course ID: 50192298
Course ID: 50540800

2. Fundamentals of Planning and Scheduling for Schedulers 5. PCM Cost Management (Process)

Course Description: Establish a solid foundation for Course Description: Ensure standardised and consistent processes,
the scheduler’s knowledge base relating to Scheduling, Work procedures, standards, and tools are applied to management of
Breakdown Structures, Master Schedules, Critical Path Dynamics project costs, across the phases of the PLCM.
and Calculation of Critical Paths and Network Diagrams. Duration: 1 Day
Duration: 4 Days Pre-requisites: N/A
Pre-requisites: PCM Planning and Scheduling, & PCM Cost Available: Yes
Management. Course ID: 49995056
Available: Yes
Course ID: 50656956
6. Enterprise Risk Management - Cap Project
3. Introduction to Portfolio Management
Course Description: The implementation of the Enterprise Risk
Course Description: Bridge the gap between the theoretical Management process within the context of a capital project and to
concept applicable to portfolio management and the application of provide the understanding the link between the Quantitative Risk
this concept within the Eskom context for portfolio, programme, Analysis (QRA) and Enterprise Risk Management processes (ERM).
and project management practitioners. Duration: 1 Day
Duration: 1 Day Pre-requisites: N/A
Pre-requisites: PCM Portfolio & PCM Programme Management Available: Yes
Available: Yes Course ID: 50573109
Course ID: 50781330
 7. PCM Manage Construction Project Conceptual 14. PCM Portfolio Management

Course Description: Provides an understanding of concepts Course Description: Ensure an implemented portfolio management and
and definitions related to the activities in the Manage delivery framework, in which portfolios are set up and mandated,
Construction Conceptual process. supported by the bottom-up collated business needs.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: EHVC & PLCM Reference or PLCM Subset Gx
Available: Under review Available: Yes
Course ID: 5064292 Course ID: 50568545

8. PCM Manage Construction Project Planning 15. Project Procurement Management

Course Description: Provides an understanding of concepts Course Description: Provide the understanding of processes essential
and definitions related to the activities in the Manage to purchase or acquire products, services or results needed from outside
Construction Planning process. the project team.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Under review Available: Yes
Course ID: 50646384 Course ID: 50734487

9. PCM Manage Construction Project Execution 16. Project Uncertainty Modelling Using P6 and PRA

Course Description: Provides an understanding of concepts Course Description: Equip quantitative risk analysis staff with the
Project Management

and definitions related to the activities in the Manage necessary knowledge and skills to utilise the P6RR and PRA systems, and
Construction Execution process. to take individual accountability through their knowledge on the subject.
Duration: 1 Day Duration: 1 Day
Pre-requisites: Under review Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50648025 Course ID: 508108104

10. PCM Manage Construction Project Close-out 17. Quantitative Risk Analysis Cap Projects

Course Description: Provides an understanding of concepts Course Description: Identifies and solves problems in which responses
and definitions related to the activities in the Manage display that responsible decisions using critical and creative thinking have
Construction Close Out process. been made.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Under review Available: Yes
Course ID: 50648029 Course ID: 50573106

11. PCM Planning and Scheduling (Process) 18. SAP PPM Detailed

Course Description: Provide the required skills and knowledge Course Description: Ensure Execution of Strategy through adequate
to plan and schedule the activities of a project to enable reporting Portfolio Management resulting in an Optimised Aligned Portfolio of
a schedule baseline and an analysis of schedule risks. Projects to meet Strategic Business Objectives within the business
Duration: 2 Days constraints.
Pre-requisites: N/A Duration: 3 Days
Available: Yes Pre-requisites: PLCM Reference Workshop
Course ID: 49995065 Available: Yes
Course ID: 50135020
12. PCM Project Management
19. Gx PLCM Subset
Course Description: Ensure proper management of the work
of the project in terms of scope, cost, time, and quality to the Course Description: To give an overview of the Eskom Reference
required specification, fit for purpose. PLCM, Gate Management and the contents of the Gx PLCM Subset which
Duration: 1 Day is made up of the following information.
Pre-requisites: EHVC & PLCM Reference or PLCM Subset Gx Duration: 1 Day
Available: Yes Pre-requisites: PLCM Reference Workshop
Course ID: 49995072 Available: Yes
Course ID: 50453561
13. PCM Programme Management
20. Deliver Projects Appreciation Workshop
Course Description: Ensure the effective management and
control of the delivery of the programme through the execution Course Description: The intent of the programme is to provide
of the Programme Management Plan including the oversight of executives with the necessary appreciation and awareness of the
projects within the programme. methodology. This will in turn promote the adoption of the methodology
Duration: 1 Day across the Eskom business.
Pre-requisites: EHVC & PLCM Reference or PLCM Subset Gx Duration: 1 Day
Available: Yes Pre-requisites: N/A
Course ID: 49995070 Available: Yes
Course ID: 50466740
 Project Management
21. SAP PPM Investment Committee for Secretary

Course Description: The purpose of the course is to train

investment committee (IC) secretariat users to understand and
utilise the SAP PPM system for project approvals submitted to
the investment committee.
Duration: 1 Day
Pre-requisites: N/A
Available: Yes
Course ID: 50849896

22. Quantity Surveying PCM

Course Description: This training aims to equip process

quantity surveying staff with the required knowledge and skills to
become as effective and efficient as possible, and to take
individual accountability through their basic knowledge on the
subject.
Duration: 1 Day
Pre-requisites: Project environment experience (scope of
work, designs, project costing and estimates)
Available: Yes
Course ID: 50868871

1. Care for Customers 5. Customer Contact Work Instruction for Accounts,

Meters, Payments and Prepaid Card (APM)
Course Description: Identify customer needs and build positive
customer relations. Course Description: The learner will be able to identify a formal
Duration: 1 Day process to resolve customer queries, complaints and requests
Pre-requisites: N/A pertaining to Accounts, Meters, Payments and Prepaid Cards.
Available: Yes Duration: 1 Day
Course ID: 50511105 Pre-requisites: N/A
Available: Yes
2. Customer Base Management (PCM) Course ID: 50693196

6. Customer Contact Work Instruction for Applications and

Customer Services

Course Description: Enables learner to quote a customer and

manage customer response. terminations (ATS)
Duration: 2 Days
Pre-requisites: N/A Course Description: Follow a formal process to resolve
Available: Yes customer queries, complaints and requests pertaining to
Course ID: 50422196 Applications and Terminations.
Duration: 1 Day
3. Customer Contact Management (PCM) Pre-requisites: N/A
Available: Yes
Course Description: Managing of customer interactions within Course ID: 50693195
Eskom.
Duration: 4 hrs 7. Customer Contact Work Instruction for Disconnections
Pre-requisites: N/A and Credit Extensions (DCE)
Course ID: 50627118
Course Description: Follow a formal process to resolve
4. Electrical apparatus for non-technical staff customer queries, complaints and requests pertaining to
Disconnections and Credit Extensions.
Course Description: Different types of electrical apparatus and Duration: 1 Day
trouble shooting. Pre-requisites: N/A
Duration: 3 Days Available: Yes
Pre-requisites: N/A Course ID: 50693194
Available: Yes
Course ID: 50308837 8. Customer Service Impact

Course Description: Identify customer needs, develop positive

customer relations, and understand internal and external customer.
Duration: 2 Days
Pre-requisites: N/A
Available: Yes
Course ID: 49931895
 9. Energy and Revenue Losses
17. Pricing Module 1B: Tariffs Structure
Course Description: Different types of energy losses,
Course Description: All retail tariffs and their structures and how to
identification of electrical losses and eradication of energy
calculate the bill, and handle bill queries.
losses.
Duration: 5 Days
Duration: 1 Day
Pre-requisites: N/A
Pre-requisites: N/A
Available: Yes
Course ID: 49663477
Course ID: 50143155
10. Eskom Contact Centre Induction
18. Pricing Module 2: Capcon Tool
Course Description: Introduction to contact Centres and
Course Description: Understanding of CapCon tool and its limitations.
Quality management systems.
Duration: 5 Days
Duration: 2 Days
Pre-requisites: N/A
Pre-requisites: N/A
Available: Yes
Course ID: 49990315
Course ID: 50528027
11. Funding the Customer Charges
19. Pricing Module 2A: Recovery of Capital Costs
Course Description: Principles of re-instating the funding the
Course Description: Understanding of the functionality of the Capcon tool.
connection charges.
Duration: 5 Days
Duration: 3 hrs
Pre-requisites: N/A
Pre-requisites: N/A
Customer Services

Course ID: 50143158

Course ID: 50690665
20. Pricing Module 2B: Connection Charges for Supply Conversions
12. IDM Customer Relations management and claiming
process
Course Description: Understand basic fundamentals of recovery of capital
within the electricity industry.
Course Description: Track customer interactions and sales
Duration: 5 Days
projects and advice on claiming procedure using the toolkit.
Pre-requisites: N/A
Duration: 2 Days
Available: Yes
Pre-requisites: N/A
Course ID: 50143187
Course ID: 50618409
21. Pricing Module 3: Contracts and Quotations
13. Integrated Demand Management
Course Description: Terms and conditions of the quotation letter for SPU.
Course Description: Understanding of IDM products for
Duration: 5 Days
energy efficiency.
Pre-requisites: N/A
Duration: 2 hrs
Course ID: 50143076
Pre-requisites: N/A
Course ID: 50303772
22. Retail Customer Service Operations Process Overview
14. Introduction to power systems
Course Description: Creates an awareness on all Customer Service
Operations PCM'.
Course Description: Eskom's core business and power
Duration: 2 hrs
systems.
Pre-requisites: N/A
Duration: 2 Days
Course ID: 50416219
Pre-requisites: N/A
Course ID: 50308836
23. Revenue Billing (PCM)
15. Introduction to Prepaid Meters
Course Description: Assist employees on Revenue Measurement
transactions.
Course Description: Different types of prepaid systems and
Duration: 2 Days
their basic operation of prepaid meters including
Pre-requisites: N/A
troubleshooting.
Course ID: 50688511
Duration: 1 Day
Pre-requisites: N/A
24. Understanding and Explaining the Customer Bill
Course ID: 50405147
Course Description: Understanding of different components of the Bill.
16. Pricing Module 1A: Fundamentals of Electricity
Duration: 2 Days
Pre-requisites: N/A
Course Description: Electrical energy, supply thereof and the
Available: Yes
pricing of different retail tariffs.
Course ID: 50165023
Duration: 5 Days
Pre-requisites: N/A
Course ID: 50143156
 School of Procurement & Supply Chain
Management, Finance & Governance

The primary aim of the school is to enhance the skills and knowledge of employees in procurement & supply chain
management, finance, and governance in particular and Eskom’s in general in order to help them to deliver their
output confidently and efficiently and to assist the organization in sustainably delivering on its strategic objectives
now and in the future.

Our purpose includes empowering employees with the necessary skills and knowledge to manage procurement,
supply chain, finance and governance functions effectively. Enhance the organization’s critical capabilities by
developing a highly skilled workforce capable of driving innovation and efficiency. Streamline processes and
improve operational efficiency through targeted learning and development

Most of our courses are customized for the Eskom environment. The courses are delivered by highly competent
facilitators mainly through classroom and virtual learning environment. Other delivery methods include eLearning
and blended learning.

5. Eskom Basic Purchasing Calculations 1. P&SCM SAP IV5 Goods Receiving

P r o c u r e m e n t & Su p p l y C h a i n

Course Description: Do basic calculations on procurement Course Description: Support the warehouse or stores management
transactions. process relating specifically to the goods receiving process.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50482355 Course ID: 49932322

2. Eskom e-auction
6. P&SCM SAP IV8 Inventory Accounting
Course Description: Training on how to create and manage an e-auction
Course Description: Warehouse Inventory reporting. process as a buyer.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49932334 Course ID: 50746411

7. P&SCM SAP PR1 on SAP HANA buyers 3. Local Purchase Order Creation (LPO)

Course Description: Warehouse Inventory reporting. Course Description: Training explains how to handle the LPO process.
Duration: 1 Day Duration: 2 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49932584 Course ID: 50123183

8. P&SCM SAP IV6 Goods Issuing 4. P&SCM SAP MR1

Course Description: Warehouse or stores management process Course Description: Equip learners on how to create Purchase
relating specifically to the goods issuing process. Requisition (PR), Purchase Order (PO), Goods Receipt (GR) and Service
Duration: 1 Day Entries (SE) on the SAP system.
Pre-requisites: N/A Duration: 1 Day
Available: Yes Pre-requisites: SAP Overview (eLearning)
Course ID: 49932321 Available: Yes
Course ID: 49931855
 9. Materials requirement planning (MRP) 17. Warehouse Introduction

Course Description: Training on how to plan and manage the Course Description: Introductory module on how warehouses work.
warehousing process. Duration: 5 Days
Duration: 1 Day Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49932579
Course ID: 49932578
18. Warehouse Issuing
10. P&SCM SAP IV2 Physical Inventory
Course Description: Training module on how to issue material at
Course Description: Support the warehouse or stores warehouses.
management process relating specifically to the storage Duration: 5 Days
process. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Course ID: 49932580
Procurement & Supply Chain

Available: Yes
Course ID: 49932352 19. Warehouse Receiving

11. P&SCM SAP PR2 contract loading buyers Course Description: Training module on how to receive material at
warehouses.
Course Description: Training for the buyers on how to Duration: 5 Days
create contracts. Pre-requisites: N/A
Duration: 3 Days Available: Yes
Pre-requisites: N/A Course ID: 49932581
Available: Yes
Course ID: 49995271 20. Purchasing In Eskom (PIE 1)

12. P&SCM SAP IV10 CNC training Course Description: Training on the procurement procedure and how
to buy at Eskom.
Course Description: The process of managing warehousing Duration: 5 Days
from a warehouse admin perspective. Pre-requisites: N/A
Duration: 5 Days Available: Yes
Pre-requisites: N/A Course ID: 50290428
Available: Yes
Course ID: 49053921 21. Warehouse Storage

13. Rotable process Course Description: Training module on how to store or keep material
at warehouses.
Course Description: The process on how to deal with refurbish Duration: 5 Days
able assets. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49932582
Course ID: 49932583
22. Admin Controller Training
14. Standard text generator (STG)
Course Description: Basic understanding of the principles and processes
Course Description: The new infinity STG/cataloguing classroom relating to the Warehouse environment.
event. Duration: 3 Days
Duration: 4 Days Pre-requisites: Receiving, Storage and Issuing and Dispatch
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50431615
Course ID: 50653120
23. Receive Material Work Instruction
15. Procure to Pay
Course Description: To describe the processes related to the receiving
Course Description: The detailed procure to process explaining of materials into the warehouse.
from need to invoice payment. Duration: 1 Day
Duration: 1 Day Pre-requisites: Introduction to Warehouse
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49932581
Course ID: 50175271
24. Storage of Material Work Instruction
16. Warehouse CNC
Course Description: To describe the process related to the binning,
Course Description: Training for the management of material housekeeping and maintain shelf life of materials in the Warehouse.
within the CNC’s. Duration: 1 Day
Duration: 3 Days Pre-requisites: Introduction to Warehouse
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49932582
Course ID: 50276753
 25. Material Picking and Issuing Work Instruction
Procurement & Supply Chain

Course Description: To describe the requirements and

processes related to the management of picking and issuing in the
warehouse.
Duration: 1 Day
Pre-requisites: Introduction to Warehouse
Available: Yes
Course ID: 49932580

1. B2Bopt Sap Ins Op Unit Div Ins Pers_Idp 5. BU Verifier Training

Course Description: Making insurance claims on SAP within Course Description: Receive, categorize, and manage all documents
Operating Unit. received for verification.
Duration: 3 Days Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49932331 Course ID: 50527646

2. Foreign Exchange 6. Financial Analysis Training

Finance

Course Description: Trading of one currency for another. Course Description: Evaluating businesses, projects, and budgets to
Duration: 2 Days determine their performance and suitability.
Pre-requisites: N/A Duration: 1 Day
Available: Yes Pre-requisites: N/A
Course ID: 49998331 Available: Yes
Course ID: 50759842
3. Cataloguing
7. Fixed Assets
Course Description: The process of describing, classifying and
numbering goods or services. Course Description: Manage the financial fixed asset register as effective
Duration: 1 Day and efficient as possible.
Pre-requisites: N/A Duration: 4 Days (4 hrs per day)
Available: Yes Pre-requisites: N/A
Course ID: 50440634 Available: Yes
Course ID: 50310911
4. Cost Centre Owner
8. International Financial Reporting Standards (IFRS)
Course Description: Cost Centre Management.
Duration: 2 Days Course Description: Principles based set of accounting standards.
Pre-requisites: N/A Duration: 1 Day
Available: Yes Pre-requisites: N/A
Course ID: 50481430 Available: Yes
Course ID: 49993901
 9. Personal Finance 16. Vendor Master Data

Course Description: Management of personal finance. Course Description: Management of Vendor Master Data.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50454323 Course ID: 50404901

10. Project Accounting 17. Compliance (EFC) Awareness Training

Course Description: Tracking the costs of project life cycle. Course Description: Ensuring that personnel is properly trained on critical
Duration: 1 Day compliance topics.
Pre-requisites: N/A Duration: Web based training
Available: Under revision Pre-requisites: N/A
Course ID: 50481359 Available: Yes
Course ID: 50562574
11. SAP Project Accounting Project Systems_Gx
18. Eskom Personal Finance Intermediate
Finance

Course Description: Tracking the costs of project life cycle in

Generation. Course Description: Management of personal finance.
Duration: 5 Days Duration: Web based training
Pre-requisites: N/A Pre-requisites: N/A
Available: Under revision Available: Yes
Course ID: 50657877 Course ID: 50454071

12. SAP Project Accounting Project Systems_Tx/Dx 19. Fica _Bankseta (EFC)

Course Description: Tracking the costs of project life cycle in Course Description: Prevention of financial crime.
Transmission and Distribution. Duration: Web based training
Duration: 5 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Under revision Course ID: 50563560
Course ID: 50657875
20. Nca _Bankseta (EFC)
13. Accounts Payable Value Chain
Course Description: National Credit Act
Course Description: An overview of VAT in Eskom. The Duration: Web based training
claiming and non-claiming of VAT. VAT records. SAP VAT codes. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Course ID: 50563526
Available: Under revision
Course ID: 50143591 21. Basic Accounting for Supervisors

14. Value Added Tax (VAT) Training Workshop Course Description: The purpose of this course is to explain the basics of
financial logic and terminology. The aim is to remove some of the
Course Description: Manage VAT compliance within Eskom. misunderstanding caused by the variety of terminology used in an organization.
Duration: 1 Day Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50000006 Course ID: 50868175

15. Capital Investment Justification - NTCSA

Course Description: Equip Grid engineers, Planning,

Engineering and Project Managers with the necessary skills and
knowledge of the standardized methodology of capital
investment justification.
Duration: 1 Day
Pre-requisites: N/A
Available: Yes
Course ID: 50879585
 1. Ethics at Eskom 9. Integrated Risk Management

Course Description: Ethical leadership and promote a culture of Course Description: The purpose of the course is to equip
good governance. participants with the knowledge and tools for the sound application of
Duration: 1 Day integrated risk management in the organisation.
Pre-requisites: N/A Duration: 4 Days
Available: Yes Pre-requisites: N/A
Course ID: 50108832 Available: Yes
Course ID: 50863099
2. Ethics at Eskom Induction
10. Significance and Materiality Framework
Course Description: Introduce new employees to Eskom core
values and required ethical conduct. Course Description: To provide the executives with the
Duration: 1 Day interpretation and application of the Significance and Materiality
Pre-requisites: N/A Framework.
Available: Yes Duration: 2 Days
Course ID: 50793788 Pre-requisites: N/A
Available: Yes
3. Ethics e-Learning_V07 Course ID: 50773124

Course Description: Ethical leadership and promote a culture of 11. Strategy made Practical
good governance.
Duration: Web based training Course Description: The aim of this training intervention is to give
Pre-requisites: N/A learners a practical approach/understanding on how to develop and
Governance

Available: Yes review a strategy.

Course ID: 50872008 Duration: 1 Day
Pre-requisites: N/A
4. Fraud Awareness Training (FAT) V02 – Classroom Available: Under revision
Course ID: 50460163
Course Description: Understand elements of crime and to identify
and report economic crimes. 12. Fraud Awareness for Managers
Duration: 1 Day
Pre-requisites: N/A Course Description: Understand elements of crime and to identify
Available: Yes and report economic crimes specifically for Managers.
Course ID: 49948344 Duration: 1 Day
Pre-requisites: N/A
5. Fraud Awareness Training (FAT) V02 – eLearning Available: Yes
Course ID: 49948344
Course Description: Understand elements of crime and to identify
and report economic crimes. 13. Fraud Awareness for Buyers
Duration: Web based training
Pre-requisites: N/A Course Description: Understand elements of crime and to identify
Available: Yes and report economic crimes specifically for buyers.
Course ID: 50701600 Duration: 1 Day
Pre-requisites: N/A
6. PFMA Condonation Awareness Session Available: Yes
Course ID: 49948344
Course Description: Public Finance Management Act, redevelop and
maintain an understanding of the PFMA, how it applies to Eskom. 14. Staff Ethics Awareness Programme
Duration: 1 Day
Pre-requisites: N/A Course Description: Promote a culture of good governance.
Available: Yes Duration: 1 Day
Course ID: 50517881 Pre-requisites: N/A
Available: Coming soon
7. PFMA eLearning Course ID: TBC

Course Description: Public Finance Management Act, redevelop and 15. Delegation of Authority Awareness
maintain an understanding of the PFMA, how it applies to Eskom.
Duration: Web based training Course Description: Understand the Eskom DOA policy and the
Pre-requisites: N/A process to be followed.
Available: Under revision Duration: 1 Day
Course ID: 50517881 Available: Yes
Course ID: 49950283
8. Quality Assurance and Improvement Programme
16. PFMA Awareness Toolkit
Course Description: Awareness on non-conformance, partial
conformance with IIA Standards and A&F processes Course Description: The purpose of this presentation is to improve
Duration: 1 Day awareness of the PFMA amongst Eskom employees.
Pre-requisites: N/A Duration: 1 Day
Available: Yes Available: Yes
Course ID: 50761600 Course ID: 50517881
 School of Safety, Health, Environmental
and Quality (SHEQ)

The main aim of the School of SHEQ is to ensure that safety, health, and environmental training is provided to all
persons performing tasks that can have a significant environmental impact on or cause harm to people.

The training further aims to ensure that, through appropriate education, training, or experience, employees and
relevant third parties, and subsidiaries are competent as described in Eskom requirements, operating criteria, or
legal requirements.

Effective training will contribute to increasing responsible behaviour and embedding the Eskom values,
particularly the Zero Harm value in Eskom’s practices.

1. Internal Auditors Course (ISO 9001:2015) 5. Quality Improvement Tools and Techniques

Course Description: Audit a Quality Management System in line Course Description: To equip learners with an understanding of tools
with ISO 9001:2015 Standard requirements. and techniques used for effective Quality Management System
Duration: 3 Days implementation.
Pre-requisites: ISO 9001:2015 Implementation Duration: 3 Days
Available: Yes Pre-requisites: N/A
Course ID: 50643093 Available: Yes
Course ID: 50733249
2. ISO 9001:2015 Implementation
6. Procedure Writing Course
Course Description: Plan, implement and audit a quality
management system in line with ISO 9001:2015 Standard Course Description: To equip learners with an understanding of writing
requirements. procedures.
Duration: 5 Days Duration: 3 Days
Pre-requisites: N/A Pre-requisites: N/A
Quality

Available: Yes Available: Yes

Course ID: 50627687 Course ID: 50862767

3. Lead Auditors Course

Course Description: Audit a Quality Management System in line

with ISO 9001:2015 Standard requirements.
Duration: 5 Days
Pre-requisites: ISO 9001:2015 Implementation
Available: Yes
Course ID: 50627686

4. Quality Control

Course Description: To provide an understanding of the

implementation of quality control, the different roles and
responsibilities of all stakeholders (maintenance, engineering,
outages, Quality Controllers/Practitioners).
Duration: 3 Days
Pre-requisites: N/A
Available: Yes
Course ID: 50847024
 1. Basic Self -Contained Breathing Apparatus 9. Hazmat First Responder Awareness Level

Course Description: SCBA use and maintenance. Course Description: Presence of hazardous material, initiate protection
Duration: 1 Day action, notification process & decontamination procedures.
Pre-requisites: N/A Duration: 5 Days
Available: Yes Pre-requisites: N/A
Course ID: 50018262 Available: Yes
Course ID: 50739515
2. Confined Space Rescue
Fire & Emergency Preparedness

10. Hazmat First Responder Operator

Course Description: Apply technical decisions and technical
operations when working in confined space. Course Description: Implement technical operational response to
Duration: 5 Days identified hazardous material.
Pre-requisites: N/A Duration: 5 Days
Available: Yes Pre-requisites: N/A
Course ID: 49932081 Available: Yes
Course ID: 50559491
3. Emergency Preparedness Evacuation
11. Incident Commander Course
Course Description: Develop and implement response to
emergency situations. Course Description: Incident pre-planning principles, action and
Duration: 1 Day management of the emergency scene, fire-fighting strategies.
Pre-requisites: N/A Duration: 5 Days
Available: Yes Pre-requisites: N/A
Course ID: 49992116 Available: Yes
Course ID: 50507079
4. Emergency Planning, Preparedness and Response
12. Industrial Fire Fighting Advance
Course Description: To equip learners with knowledge on existing
requirements and procedures and technical skills required in Course Description: Firefighting on structural, industrial fire risk areas,
emergency forecasting and planning. confined space, gas and flammable materials and rescue operations.
Duration: 3 Days Duration: 5 Days
Pre-requisites: N/A Pre-requisites: Industrial Fire Fighting Intermediate Level Training
Available: Yes Available: Yes
Course ID: 49994956 Course ID: 50739516

5. Fire Investigation 13. Industrial Fire Fighting Intermediate Level

Course Description: Respond to fire incidents, investigate the Course Description: Firefighting and rescue principles and technics and
cause, and write a report. use of Self Contain Breathing apparatus.
Duration: 4 Days Duration: 5 Days
Pre-requisites: N/A Pre-requisites: Industrial Fire Fighting Preliminary Level Training
Available: Yes Available: Yes
Course ID: 50739513 Course ID: 50739518

6. Fire Watch 14. Industrial Fire Fighting Preliminary Level

Course Description: Fire prevention and apply Fire-fighting Course Description: Fire and rescues emergencies in an industrial
technics. environment, heavy duty fire-fighting equipment and use of ropes and knots.
Duration: 1 Day Duration: 5 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50742243 Course ID: 50739520

7. Fundamentals of Fire Safety 15. Pump Apparatus Driver Operator

Course Description: Identify fire emergency, class of fire, and Course Description: Operate Mechanical water pumps, fire ground
select an appropriate portable extinguisher. water delivery calculations, fault findings and corrections.
Duration: 1 Day Duration: 5 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49931361 Course ID: 50742134

8. Hazloc Awareness Training 16. Rope Rescue 1

Course Description: Use explosion protection equipment. Course Description: Building rescue systems using Rescue ropes, knots,
Duration: 1 Day and equipment.
Pre-requisites: N/A Duration: 3 Days
Available: Yes Pre-requisites: N/A
Course ID: 50181038 Available: Yes
Course ID: 50140879
Fire & Emergency Preparedness
17. Rope Rescue Technician 2 21. First Aid Level 1 & 2

Course Description: Apply different rescue systems and Course Description: Primary emergency care, scene management and
techniques. elementary anatomy and philosophy.
Duration: 5 Days Duration: 4 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50140883 Course ID: 50673741

18. Rural and Wild Land Fire Fighting 22. First Aid Level 3

Course Description: Wild land firefighting and structure Course Description: Basic life support, Minimise mobility and mortality.
protection. Duration: 4 Days
Duration: 1 Day Pre-requisites: First Aid Level 1 & 2 Training
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 49949868
Course ID: 50742135

19. Vehicle Extrication

Course Description: Apply extrication technics and basic

trauma life support.
Duration: 3 Days
Pre-requisites: N/A
Available: Yes
Course ID: 50140897

20. Inspection & Maintenance Work Hazardous Area

Course Description: This training course gives the delegate

training regarding the principles of explosion protection with
reference to national and international standards.
Duration: 5 Days
Pre-requisites: N/A
Available: Yes
Course ID: 49999542

1. K53 Novice Course (Code B) 4. K53 Novice Course (Code EC1)

Course Description: guide the trainee to acquire the necessary Course Description: guide the trainee to acquire the necessary skills as
skills as per the national K53 requirements prescribed in the per the national K53 requirements prescribed in the National Road Traffic
National Road Traffic Act to obtain his/her national driver’s Act to obtain his/her national driver’s licence.
licence. Duration: Maximum 20 hours per person (2 hours pp per day)
Duration: Maximum 20 hours per person (2 hours pp per day) Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50165263
Course ID: 50165263
5. K53 Novice Course (Code C)
2. K53 Novice Course (Code EB)
Course Description: guide the trainee to acquire the necessary skills as
Driver

Course Description: guide the trainee to acquire the necessary per the national K53 requirements prescribed in the National Road Traffic
skills as per the national K53 requirements prescribed in the Act to obtain his/her national driver’s licence.
National Road Traffic Act to obtain his/her national driver’s Duration: Maximum 20 hours per person (2 hours pp per day)
licence. Pre-requisites: N/A
Duration: Maximum 20 hours per person (2 hours pp per day) Available: Yes
Pre-requisites: N/A Course ID: 50165263
Available: Yes
Course ID: 50165263 6. K53 Novice Course (Code EC)

3. K53 Novice Course (Code C1) Course Description: guide the trainee to acquire the necessary skills as
per the national K53 requirements prescribed in the National Road Traffic
Course Description: guide the trainee to acquire the necessary Act to obtain his/her national driver’s licence.
skills as per the national K53 requirements prescribed in the Duration: Maximum 20 hours per person (2 hours pp per day)
National Road Traffic Act to obtain his/her national driver’s Pre-requisites: N/A
licence. Available: Yes
Duration: Maximum 20 hours per person (2 hours pp per day) Course ID: 50165263
Pre-requisites: N/A
Available: Yes
Course ID: 50165263
 7. K53 Course (Code B) 14. Defensive Driver Training (Code C)

Course Description: practical training on the road, vehicle Course Description: Pre-empt a possible attack and avoid it.
handling, parallel parking, and alley docking, (As per K53 Duration: 1 Day
requirements). Pre-requisites: N/A
Duration: Maximum 10 hours per person (2 hours pp per day) Available: Yes
Pre-requisites: N/A Course ID: 50165439
Available: Yes
Course ID: 50165268 15. Defensive Driver Training (Code B)

8. K53 Course (Code EB) Course Description: Where the employer identifies that his/her employee
is found not competent through the one-day course, he/she may request that
Course Description: practical training on the road, vehicle the employee attend another extra two-day defensive driver training course.
handling, parallel parking, and alley docking, (As per K53 Duration: 2 Days
requirements). Pre-requisites: Defensive Driver Training (Code B) (1 Day course)
Duration: Maximum 10 hours per person (2 hours pp per day) Available: Yes
Pre-requisites: N/A Course ID: 50165428
Available: Yes
Course ID: 50165268 16. Defensive Driver Training (Code C1)

9. K53 Course (Code C1) Course Description: Where the employer identifies that his/her employee
is found not competent through the one-day course, he/she may request that
Course Description: practical training on the road, vehicle the employee attend another extra two-day defensive driver training course.
handling, parallel parking, and alley docking, (As per K53 Duration: 2 Days
requirements). Pre-requisites: Defensive Driver Training (Code C1) (1 Day course)
Duration: Maximum 10 hours per person (2 hours pp per day) Available: Yes
Pre-requisites: N/A Course ID: 50165439
Available: Yes
Course ID: 50165437 17. Defensive Driver Training (Code C)

10. K53 Course (Code EC1) Course Description: Where the employer identifies that his/her employee
Driver

is found not competent through the one-day course, he/she may request that
Course Description: practical training on the road, vehicle the employee attend another extra two-day defensive driver training course.
handling, parallel parking, and alley docking, (As per K53 Duration: 2 Days
requirements). Pre-requisites: Defensive Driver Training (Code C) (1 Day course)
Duration: Maximum 10 hours per person (2 hours pp per day) Available: Yes
Pre-requisites: N/A Course ID: 50165439
Available: Yes
Course ID: 50165437 18. Advanced Driver Training Course (Code B)

11. K53 Course (Code C) Course Description: Practical skills on vehicle handling and control when
driving a code B vehicle on gravel roads. Practical vehicle dynamics, steering,
Course Description: practical training on the road, vehicle dual surface braking, control, collisions avoidance, aquaplaning, cadence
handling, parallel parking, and alley docking, (As per K53 braking, passenger behaviour and distractive driving. Practical skills on vehicle
requirements). handling and control when driving a code B vehicle on gravel roads.
Duration: Maximum 10 hours per person (2 hours pp per day) Duration: 1 Day
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 50165437 Course ID: 50165431

12. Defensive Driver Training (Code B) 19. Advanced Driver Training Course (Code C1)

Course Description: Implementing the SIPDE system, car Course Description: Practical skills on vehicle handling and control when
control system, stopping and braking distances, zone identification driving a code B vehicle on gravel roads. Practical vehicle dynamics, steering,
and escape routes. dual surface braking, control, collisions avoidance, aquaplaning, cadence
Duration: 1 Day braking, passenger behaviour and distractive driving. Practical skills on vehicle
Pre-requisites: N/A handling and control when driving a code C vehicle on gravel roads.
Available: Yes Duration: 1 Day
Course ID: 50165428 Pre-requisites: N/A
Available: Yes
13. Defensive Driver Training (Code C1) Course ID: 50165441

Course Description: Practical skill on vehicle handling and

control when driving on gravel roads.
Duration: 1 Day
Pre-requisites: N/A
Available: Yes
Course ID: 50165439
 20. Advanced Driver Training Course (Code C) 26. Advanced Gravel Road Training (Code C)

Course Description: Practical skills on vehicle handling and Course Description: Practical skills on vehicle handling and control when
control when driving a code B vehicle on gravel roads. Practical driving a code C vehicle on gravel roads. Practical vehicle dynamics,
vehicle dynamics, steering, dual surface braking, control, collisions steering, dual surface braking, control, collisions avoidance, aquaplaning,
avoidance, aquaplaning, cadence braking, passenger behaviour and cadence braking, passenger behaviour and distractive driving.
distractive driving. Practical skills on vehicle handling and control Duration: 2 Days
when driving a code C vehicle on gravel roads. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Course ID: 50165447
Available: Yes
Course ID: 50165441 27. 4x4” Driver Training with Full Load (Code B)

21. Gravel Road Training (Code B) Course Description: Practical knowledge of controlling and operate a
4WD vehicle on off-road condition.
Course Description: Practical skills on vehicle handling and Duration: 2 Days
control when driving a code B vehicle on gravel roads. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Course ID: 50165448
Available: Yes
Course ID: 50165447 28. 4x4” Driver Training with Full Load (Code C1)

22. Gravel Road Training (Code C1) Course Description: Practical knowledge of controlling and operate a
4WD vehicle on off-road condition.
Course Description: Practical skills on vehicle handling and Duration: Days
Driver

control when driving a code C1 towing trailer on gravel roads. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Course ID: 50165448
Available: Yes
Course ID: 50165447 29. 4x4” Driver Training with Full Load (Code C)

23. Gravel Road Training (Code C) Course Description: Practical knowledge of controlling and operate a
4WD vehicle on off-road condition.
Course Description: Practical skills on vehicle handling and Duration: 2 Days
control when driving a code C vehicle on gravel roads. Pre-requisites: N/A
Duration: 1 Day Available: Yes
Pre-requisites: N/A Course ID: 50165448
Available: Yes
Course ID: 50165447 30. Hijack Prevention Awareness Training

24. Advanced Gravel Road Training (Code B) Course Description: To improve awareness, enabling driver to pre-empt
a possible attack and avoid vehicle hi-jacking.
Course Description: Practical skills on vehicle handling and Duration: 1 Days
control when driving a code B vehicle on gravel roads. Practical Pre-requisites: N/A
vehicle dynamics, steering, dual surface braking, control, collisions Available: Yes
avoidance, aquaplaning, cadence braking, passenger behaviour and Course ID: 50165449
distractive driving.
Duration: 2 Days 31. Minibus/Midi-bus/Bus Programme
Pre-requisites: N/A
Available: Yes Course Description: To improve performance, risk management of a
Course ID: 50165447 professional driver when driving on national roads with passenger.
Duration: 1 Day
25. Advanced Gravel Road Training (Code C1) Pre-requisites: N/A
Available: Yes
Course Description: Practical skills on vehicle handling and Course ID: 50165476
control when driving a code C1 vehicle on gravel roads. Practical
vehicle dynamics, steering, dual surface braking, control, collisions 32. Trailer/Towing Programme
avoidance, aquaplaning, cadence braking, passenger behaviour and
distractive driving. Course Description: Demonstrate u7nderstanding of capability between
Duration: 2 Days driver, vehicle, and trailer. Demonstrate practical knowledge of controlling
Pre-requisites: N/A the vehicle and manoeuvre accordingly.
Available: Yes Duration: 1 Day
Course ID: 50165447 Pre-requisites: N/A
Available: Yes
Course ID: 50165479
 1. Asbestos Awareness Training 8. Hazardous Chemical Agents Management Training

Course Description: Learn the dangers of asbestos and protection Course Description: The purpose of this course is to equip learners
mechanisms in the workplace. with knowledge and skills to be able to demonstrate the ability to
Duration: 1 Day monitor, advice and report on compliance with legislation regarding
Pre-requisites: N/A hazardous substances.
Available: Yes Duration: 3 Days
Course ID: 49991544 Pre-requisites: N/A
Available: Yes
2. Basic Rescue from Fall Arrest System (FAS) Course ID: 50089169

Course Description: Learn the safe installation, use, performance 9. Health & Safety (SHE) Representatives Training
of basic rescues from fall arrest systems and the implementation of
fall protection plan when working at height where there is a risk of Course Description: Learn the objectives and statutory requirements
injury from a fall. pertaining to health and safety in the workplace and the duties of the SHE
O c c u p at i o n a l H e a l t h & S a f e t y

Duration: 2 Days Representatives.

Pre-requisites: N/A Duration: 2 Days
Available: Yes Pre-requisites: N/A
Course ID: 49949993 Available: Yes
Course ID: 49948260
3. Compensation for Occupational Injuries and Diseases Act
130 of 1993 (COID) training 10. Hot Works Training

Course Description: COID Act, and the correct reporting and Course Description: To learn the legislative requirements for doing
recording procedures with regards to work related injuries and Hot Works, Dangers and control measures when performing Hot Work.
diseases. Duration: 1 Day
Duration: 1 Day Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50258446
Course ID: 49990806
11. Incident Management and Root Cause Analysis
4. Construction Regulations compliance training
Course Description: Gain knowledge of the Eskom incident
Course Description: Learn the statutory requirements and management process, skills to use a root cause analysis technique and to
regulations as specified in the Construction Regulations under the develop effective corrective actions in order to prevent the recurrence of
Occupational Health and Safety Act, Act 85 of 1993. incidents.
Duration: 2 Days Duration: 3 Days
Pre-requisites: N/A Pre-requisites: N/A
Available: Yes Available: Yes
Course ID: 49992549 Course ID: 50673589

5. Planned Critical Task Analysis 12. Ladder Safety

Course Description: Learn how to conduct a planned task analysis Course Description: Provide learners the knowledge and skills to install
as part of a risk assessment process. or use access equipment such as step ladders, system scaffold with ladder
Duration: 2 Days access and extension ladder for construction and maintenance work
Pre-requisites: N/A effectively and safely.
Available: Yes Duration: 3 Days
Course ID: 50140894 Pre-requisites: N/A
Available: Yes
6. Ergonomics Awareness training Course ID: 49979559

Course Description: To create understanding of workplace the 13. FAS Inspection

Ergonomics hazards and related control measures.
Duration: 1 Day Course Description: To train learners on the safe and correct
Pre-requisites: N/A inspection of Fall Arrest System (FAS) and rescue equipment.
Available: Yes Duration: 3 Days
Course ID: 49990313 Pre-requisites: N/A
Available: Yes
7. Hazard Identification and Risk Assessment (HIRA) Course ID: 50815910

Course Description: Learn to conduct Hazards Identification and 14. Legal liability based on the Occupational Health and Safety Act
Risk Assessment using different techniques and methodologies as per 85 of 1993
Eskom Risk Assessment procedure.
Duration: 3 Days Course Description: Learn the basic principles of occupational health
Pre-requisites: N/A and safety legislation and the consequences of non-compliance.
Available: Yes Duration: 1 Day
Course ID: 49948241 Pre-requisites: N/A
Available: Yes
Course ID: 50140890
 15. SHE Training for Supervisors
22. Contracts Health and Safety Management Training
Course Description: To train Supervisors on how to supervise personal for SHE Practitioners
safety practices and the implementation of Health and Safety policies and
safe work procedures. Course Description: Equip learners with knowledge and skills to
Duration: 2 Days be able to implement the different aspects of the Eskom health and
Pre-requisites: N/A safety management standards, procedures, and policies according
Available: Yes to their respective roles in the construction work value chain.
Course ID: 50278200 Duration: 3 Days
Pre-requisites: N/A
16. Working at heights/ Fall Arrest System (FAS) Training Available: Yes
Course ID: 50532543
Course Description: Learn the safe use of Fall Arrest Systems and the
implementation of fall protection plan when working at height where 23. Contracts Health and Safety Management Training
O c c u p at i o n a l H e a l t h & S a f e t y

there is a risk of injury from a fall. for Clerk of Works, Project Managers,
Duration: 3 Days Supervisors, Engineers, Designers and Agents
Pre-requisites: N/A
Available: Yes Course Description: Equip learners with knowledge and skills to
Course ID: 49932039 be able to implement the different aspects of the Eskom health and
safety management standards, procedures and policies according to
17. Working in Confined Spaces and Control Measures Training their respective roles in the construction work value chain.
Duration: 3 Days
Course Description: Gain knowledge and skills to be able to identify Pre-requisites: N/A
the hazard of confined spaces and the precautions required for the safety Available: Yes
of the workers and public. Course ID: 50532544
Duration: 3 Days
Pre-requisites: N/A
Available: Yes
Course ID: 49932081

18. Written Safe Work Procedures (W.S.W.P.) Training

Course Description: Knowledge and skills to systematically analyse

tasks from a SHE and efficiency perspective and be able to compile safe
work procedures for critical tasks.
Duration: 3 Days
Pre-requisites: N/A
Available: Yes
Course ID: 50681065

19. Mine Health and Safety Act Training

Course Description: To provide participants with knowledge and

practical understanding of the Mine health and safety legislation, its latest
amendments, implications, and application in Eskom.
Duration: Days
Pre-requisites: N/A
Available: Yes
Course ID: 49997577

20. Baseline Hazard Identification and Risk Assessment Training

Course Description: The purpose of this course is to equip learners

with knowledge and skills to be able to conduct work-place base-line risk
assessment.
Duration: 5 Day
Pre-requisites: N/A
Available: Yes
Course ID: 49991546

21. Contracts Health and Safety Management Training for

Procurement Officials

Course Description: Equip learners with knowledge and skills to be

able to implement the different aspects of the Eskom health and safety
management standards, procedures and policies according to their
respective roles in the construction work value chain.
Duration: 2 Days
Pre-requisites: N/A
Available: Yes
Course ID: 50532545
 1. Introduction to ISO 14001:2015 5. Hazardous Material Spill and Spill Kit training
Environmental Management
Course Description: Develop, document, and implement an Course Description: Response to oil spills and after completion the
environmental management system based on the ISO 14001 learner will be certified in the use of a Hazardous material spill kit.
standard. Duration: 1 Day
Duration: 2 Days Pre-requisites: N/A
Pre-requisites: N/A Available: Yes
Available: Yes Course ID: 50697637
Course ID: 50697641
6. Implement Environmental Management System (ISO 14001)
2. Oil management and Polychlorinated Biphenyls
Course Description: Develop, document, and implement an
Course Description: Oil spills management. environmental management system based on the ISO 14001: 2015 standard.
Duration: 1 Day After course exposure, participants are expected to be able to develop,
Pre-requisites: N/A implement and maintain an environmental management system that will be
Available: Yes compliant / certified to the ISO 14001 standard.
Course ID: 50697643 Duration: 5 Days
Pre-requisites: Introduction to ISO 14001:2015
3. Environmental Law for Managers Available: Yes
Course ID: 50697639
Course Description: Gain overview of environmental laws and
liabilities associated with their duties and responsibilities. 7. Lead Auditors Course ISO – 14001
Duration: 1 Day
Pre-requisites: N/A Course Description: Participate or lead an internal audit of ISO 14001
Available: Yes management system.
Course ID: 50697633 Duration: 5 Days
Pre-requisites: 5-day Environmental Law & Implement Environmental
4. Handling, Storage and Transport of Dangerous Goods Management System (ISO 14001) Training
Hazardous Substances Available: Yes
Course ID: 50697646
Course Description: Handling, storage, packaging and
transportation of dangerous goods and hazardous substances.
Duration: 1 Day
Pre-requisites: N/A
Available: Yes
Course ID: 50089170

1. Firearm Compliance and assessment Part 1 (Round 1)

3. National Key Point Continuation / Refresher
Course Description: On completion of this session,
Course Description: Learners will be able to demonstrate the
candidates will be able to comply with the requirements of the
understanding of the Firearm Control Act and Regulations.
Firearms Control Act No 60 of 2000.
Duration: 5 Days
Duration: 1 Day
Pre-requisites: Basic NKP Training
Pre-requisites: Firearm training up to business purpose unit
Available: Yes
standards & Valid SAPS firearm competency.
Course ID: 50127247
Available: Yes
Security

Course ID: 50693168

2. Firearm Compliance and assessment Part 2 (Round 2)

Course Description: On completion of this session,

candidates will be able to comply with the requirements of the
Firearms Control Act No 60 of 2000.
Duration: 1 Day
Pre-requisites: Firearm training up to business purpose unit
standards & Valid SAPS firearm competency.
Available: Yes
Course ID: 50693169
 EAL Contact Details

EAL Helpdesk EAL SharePoint

(011) 651 6111 [email protected] Website

Directions

Co-ordinat es: S 25˚ 59.32’ E 28˚ 10.1 4’