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Warehousing Procedures Manual - Revised Version

The Warehouse Procedures Manual outlines the processes and responsibilities for effective inventory management within HAC Agri's warehousing system, emphasizing the importance of a structured approach to receiving, storing, and issuing materials. It details the roles of staff members, including the Assistant Manager, Store Executive, and Store Helpers, along with guidelines for various warehousing processes and documentation. The manual aims to ensure efficient operations, minimize costs, and maintain high standards of inventory control and safety.

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0% found this document useful (0 votes)
35 views34 pages

Warehousing Procedures Manual - Revised Version

The Warehouse Procedures Manual outlines the processes and responsibilities for effective inventory management within HAC Agri's warehousing system, emphasizing the importance of a structured approach to receiving, storing, and issuing materials. It details the roles of staff members, including the Assistant Manager, Store Executive, and Store Helpers, along with guidelines for various warehousing processes and documentation. The manual aims to ensure efficient operations, minimize costs, and maintain high standards of inventory control and safety.

Uploaded by

asadalizanjani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 34

Warehouse Procedures Manual

Warehouse procedures
19 May 2025 00
manual

Date Rev. Description Approved


Doc. No. I-PRO-SCM-WH-0001-00

Warehousing Procedures Manual Date 19 May 2025

Rev. No. 00

DOCUMENT REVISION RECORD

Chapter
Date Page No. Amendment Detail Reasons for Amendment
Rev. No. No.
01 27-09- 2.2.1 07 Delivery/receipt note: Line of For easy action of
2019 action and name of document warehouse personnel and
revised. understanding of all.
01 NA 2.2.3 21 GRN: Line of approval changes As per the approval
hierarchy required.
02 28-08-19 2.2.3 21 GRN: Additional info to be IGP number and cost to be
added. added as per identified
requirement.
03 27-10-19 2.2.3 21 GRN: Additional info to be Added PR number as per
added. requirement of
01 27-10- 6.1.1 17 Traceability of goods. procurement.
Addition made in terms of
2019 prefixes.
01 10-11- Appendix# 22 Process flow chart. Revised as per identified
2019 01 error in flow of inspection.
01 27-12- Appendix# 25 Goods Issuance requisition. Name changed as per easy
2019 04 understandability
requirement.
01 27-12- Appendix# 27 Personnel inventory card. Changes incorporated to
2019 06 manage returns in the
format.
00 27-12- Appendix# 28-29 Monthly inspection checklist. Reviewed and added to
2019 09 WPM accordingly.
Doc. No. I-PRO-SCM-WH-0001-00

Warehousing Procedures Manual Date 19 May 2025

Rev. No. 00
Doc. No. I-PRO-SCM-WH-0001-00

Warehousing Procedures Manual Date 19 May 2025

Rev. No. 00

TABLE OF CONTENTS

Chapter Title Page No.


1.0 Introduction............................................................................................................4
1.1 Store’s inward hierarchy – Staffing Levels........................................................................4
1.2 Authorities and Responsibilities.......................................................................................4

1.2.1 Assistant Manager (Stores)...................................................................................4


1.2.2 Responsibilities of Store In charge and storekeeper:............................................5
1.2.3 Responsibilities of Tech/General store helper:.....................................................5
2.0 Warehousing Processes..........................................................................................6
2.1 Indenting Process (Store’s Roll)........................................................................................6
2.2 Receipt of Material:..........................................................................................................6

2.2.1 Receiving Guidelines:............................................................................................6


2.2.2 Receiving guidelines for POL.................................................................................7
2.2.3 Goods Receipt Note - GRN:...................................................................................8
2.3 Issuance of Material:........................................................................................................8

2.3.1 Issuing guidelines:.................................................................................................8


2.3.2 Issuance of POL and chemicals.............................................................................9
2.3.3 Issuance of NCA items..........................................................................................9
2.3.4 Issuance of Material, Tools and Equipment to Subcontractors............................9
2.3.5 Issuance of Material with Incomplete Documents (Material on Hold).................9
2.4 Store Return Note - SRN:..................................................................................................9

2.4.1 Categorization of products:................................................................................10


2.5 Movement of Stores:......................................................................................................10

2.5.1 Transfer Note:.....................................................................................................10


2.6 Process Flow Chart:........................................................................................................11
3.0 Store Types and storage facilities:.........................................................................11
3.1 Engineering Stores (Central Store)..................................................................................11
3.2 POL/Chemical Stores......................................................................................................11
3.3 Packaging Stores.............................................................................................................11
3.4 Scrap Yard.......................................................................................................................12
3.5 Store Premises guidelines:..............................................................................................12
4.0 Vocabulary and Cataloguing:.................................................................................13
4.1 Classification of inventory items.....................................................................................13
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4.1.1 Consumable........................................................................................................13
4.1.2 Non-consumable.................................................................................................13
4.2 Types of inventory items................................................................................................13

4.2.1 Technical.............................................................................................................13
4.2.2 Administrative....................................................................................................13
4.2.3 Packaging............................................................................................................13
4.2.4 Stock...................................................................................................................13
5.0 Setting up of inventory levels................................................................................13
5.1 Guidelines:......................................................................................................................14
6.0 Inventory tracking.................................................................................................14

6.1.1 Material/goods physical traceability:..................................................................15


6.1.2 Stock identification Tag.......................................................................................15
7.0 Stores Layout:.......................................................................................................15
8.0 Clearance formalities - Store:................................................................................16
9.0 Disposal of unserviceable Goods/spares...............................................................17
9.1 General guidelines/procedure:.......................................................................................17

9.1.1 Preparing Lots of Goods and of Sale lists............................................................17


9.1.2 Fixation of disposal price....................................................................................17
9.1.3 Conduct of Auction.............................................................................................17
9.1.4 Delivery of unserviceable goods/spares/equipment:.........................................18
10.0 ERP Usage.............................................................................................................18
11.0 Inventory and warehouse Inspection:...................................................................18
11.1 Physical verification and inspection of stores:................................................................18

11.1.1 Periodic verification:...........................................................................................18


11.1.2 Continuous verification:......................................................................................19

APPENDICES
APPENDIX #1: Receiving Stamp - Store
APPENDIX #2: Process flow Chart – Stores
APPENDIX #3: Goods Receipt Note – Form
APPENDIX #4: Goods Issuance Note - Form
APPENDIX #5: Receipt Note - Form
APPENDIX #6: Personnel Inventory Card - Form
APPENDIX #7: Store Return Note - Form
APPENDIX #8: Daily POL and Chemical Issuance Form
APPENDIX #9: Inventory and Warehouse inspection checklists - Form
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APPENDIX #10: Stores Transfer Note- Form


APPENDIX #11: Stores Layout

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1.0 Introduction
A healthy inventory flow increases uptime of business operations, manage deliveries, produce insights to
cost management and helps to sped productive work of employees. Without this flow, risks of doing
business doubles, operations gets hampered and eventually the business dies. It should be no surprise to
find that in many industries, a firm's financial performance and position depend heavily on the firm's
ability to manage inventory effectively and efficiently. Inventory management is the art of making in-
demand products available when customers want them while keeping inventory costs low.
HAC Agri’s warehousing system will be based on computerized inventory management contour. Stores
will be managed centrally at any facility along with the hierarchical authority and operations. Store
policies and procedures to be approved by board of directors. Revisions will be approved as per the
same criteria.
The Main store will be established at facilities, as per the requirement to store and for material required
to be stacked under covered conditions. The building of store should cater good ventilation, safe
passages and accommodate all consumables, non-consumables, tools and other material. Other storage
requirements will be according to the types of material and will be managed using contemporary
methods of warehousing.
The storages of material inside the warehouse or in the open yard shall be done in a proper and safe
manner, according to the type / size of the items and as per manufacture’s storage recommendations.

1.1 Store’s inward hierarchy – Staffing Levels


Below mentioned is the store’s inward reporting channel and hierarchy to be followed accordingly.

Assistant
Manager
(Stores)

Stores
Store Keeper
Executive

Store Helper Store Helper Store Helper


(Tech) (General) (POL)

1.2 Authorities and Responsibilities


Each job description for the staff at the Warehouses includes a job title, essential roles and requirements
to perform specific store procedures. The clearly identified job descriptions for the staff at the
Warehouse are intended to execute, motivate and track the performance of employees at the
warehouse. It is expected that the staff will use these job descriptions to strengthen the operations at
the Warehouse.

1.2.1 Assistant Manager (Stores)


 Responsible for Management of warehouses.
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 Responsible for Management and fixation of all warehouses operational and administrative
operations and issues subsequently.
 Responsible for leading teams of inventory controlling.
 To support the Management in effective inventory turnover strategies and logistics handling.
 Ensuring the recycling process to minimize costs and scrap management with conducting timely
auctions.
 To follow up on the tasks assigned to each employee in the store.
 Responsible of maintaining adequate store supplies.
 Responsible of all receiving and issuances in addition to handling damaged products, and
returns.
 Responsible of documentation of all products listing and orders.
 Responsible for the physical verification of the stores, biannually and annually.
 To safeguard organizational control and interests using modern inventory management
techniques.
 Responsible for warehouse inspections as per approved checklists.
 Responsible for inventory reporting to help upper management in finalizing procurement and
inventory lag decisions.
 Responsible for SOP’s formulation and revision as per the company policies and vision.

1.2.2 Responsibilities of Stores executive and storekeeper:


 Responsible for execution of store processes as per material inspection, receiving, issuance,
movement and transfers.
 Responsible for Items/products receiving and check material and update reports.
 Issue materials on requisition, receive returns and process transfers.
 Update material reports and balances accordingly.
 Responsible for forwarding Information about any non-conformity as per directions of
management.
 Prepare all the documentations pertaining complete processes of stores.
 Maintain and update stock levels for consumables.
 Allocation of goods/items as per the approved destination and storage accordingly.
 Tagging of all the materials in store as per the tracking codes.
 Receiving POL deliveries in a safe and controlled manner.

1.2.3 Responsibilities of Tech/General store helper:


 Receiving and checking of all incoming deliveries. This involves detailed checking of boxes, listing
according to the delivery challans.
 Safeguard all the materials as per the instructions provided along with the item.
 Cleanliness of all the storage and associated areas/equipment/stock to ensure highest standards
of hygiene are maintained.
 Boxing up, pilling and maintaining knee to shoulder housing for frequently used items.
 Segregation of different storage sections of the area, taking care of the stock as instructed.
 Follow time to time instructions by the store in charge/store keeper.

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2.0 Warehousing Processes


This attributes to warrant all activities regarding handling of Items such as Receipt, Storage /
Preservation, Issuance, Return, Transfers, movement of products, including receipt and delivery of fresh
products in an appropriate way through related documentation/systems and in promise with HAC Agri’s
standards/organizational norms. The purpose of developing this material is to provide ready reference
and better understanding of documentation pertaining to the material management for store personnel,
as there should be no paucity in this regard.
This also marks for receipt of purchased and transferred material, storage (binning, tagging & stacking of
material), issuance and return of materials.
To achieve the above purpose following records and documents will be kept by respective facility stores
department:
Inventory and store Instrument Termed As
 Goods Receipt Note. GRN
 Goods Issuance Note GIN
 Stock Files. (Computerized and manual both) Inv. File (Master)
 Store Return Note. SRN
 Temporary Receipt Note TRN
 Personnel Inventory Card PIC
 Daily POL/Chemical Issuance Form DPC Form
 Stock identification Tag SIT
Details and formats are mentioned against the procedures accordingly.

2.1 Indenting Process (Store’s Roll)


 Material purchase requirement will be initiated through ERP/Manually (Purchase
requisition/indent) and sent to stores. Stores shall check the availability of the goods/Items at
their end.
 If material is not available, approved indent will be forwarded to Procurement Department for
further processing.
 If the material is available/partially available, it will be informed off accordingly through SAP
(manually, through email). Code generation is a plus at this stage as per the ERP requirements.

2.2 Receipt of Material:


Materials received in store are generally:
 Newly Purchased items ( Local / Imported )
 Items transferred from other facilities.
Materials will be received along with the following documents:
 Newly purchased items: Purchase order/cash memo (in terms of cash purchases)/Delivery note.
 Transferred Items: Outward gate pass/ approval (copy)/ transfer note.

2.2.1 Receiving Guidelines:


 Store will receive the material as per the above documents along with inward gate pass and
arrange offloading in the receiving area.
 For the material of heavy duty/sensitive/fragile/special care nature, material will be off loaded
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with the help of technical (indenter/maintenance) department’s rep/rigger accordingly.


 Receiving area will be marked as follows:
o Items/Products under inspection Green
o Items/Products Rejected Red
o Items/Products on hold Yellow
 Goods must be handled as per the safety precautions sheet (from the supplier/manufacturer) as
provided by the purchase department.
 Received Goods is to be physically checked/quantified by storekeeper which should be according
to delivery challan/invoice/purchase order. (Given by supplier/manufacturer)
 Storekeeper should mark/sign along with receiving date on the received goods to avoid
duplication/repetition.
 Store keeper will sign and maintain/enter goods receiving on the designated register/computing
file.
 Goods like (steel, wood, gas etc.) should be weighed by store keeper in the presence of
concerned department rep from weighing scale.
 Packaged/sealed Goods should be unpacked at the time of receiving in order to avoid any
discrepancy afterwards.
 In case of delivery challan/invoice/bill not being provided with goods for receiving, store keeper
should issue temporary delivery note (Receipt note, annex# 05) with the prior approval of
AM/Manager (Stores).
 At the time of receiving chemicals/lubricants store keeper should ensure that the packing of the
goods (like drum, tank etc.) are properly sealed if otherwise the same may be reported to the
AM (Stores).
 Any used / second hand goods should only be received in store with the prior approval from the
competent authority/Director/COO.
 Delivery challan should be proper and cleared according to the goods with the brand/make/type
name. (If available)
 Any discrepancy in receiving to be immediately reported to AM/Manager (Stores).
 Delivery challan to be signed and stamped by storekeeper after physical check. (Format of Stamp
at Annex #01)
 Items/Goods are to be stacked at the designated places according to the types of inventory.

2.2.2 Receiving guidelines for POL


 Different types of machinery/Genets/equipment have been assigned to the teams in relation
with the tasks being executed.
 On receipt of POL from vendor, AM Store/rep will check the quantity supplied/ordered.
 All tyres should have equal air and vehicle/bowser be in engine off position. Checking should
start after proper delay required for dip check.
 The measurement is to be checked/verified at site with a calibrated dip stick, after verifying the
quantity of diesel, it’ll be transferred to the underground tank in the supervision of maintenance
manager rep and HHSE rep.
 Vehicle/bowser shall be re checked along with the POL operator to ensure that all the pol has
been dispensed to underground tank accordingly.

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2.2.3 Goods Receipt Note - GRN:


 Availability of the following documents are to be ensured before preparation of Goods Receipt
Note:
o Delivery challan/Invoice/bill
o Copy of purchase order
o Inward Gate Pass
 Store Keeper/executive will prepare GRN as per the available information in store.
 GRN to be prepared according to the purchase order or exact description of the invoice/bill (in
case of cash purchase).
 Cash purchase bills should be provided for GRN in store within 7 working days after goods
receipt to avoid delays in updating inventory record and issuances to be made accordingly.
 GRN will only be cancelled with the prior approval of the competent authority/Director
concerned/COO.
 Avoid cutting, overwriting, if unavoidable, storekeeper/executive to do initials.
 An inspection determines if the product or item is in proper quantity and condition, and if it
conforms to the applicable or specified requirements. GRN is included with the material
inspection request, so after generation it will be sent to the concerned department head/rep for
inspection. It’ll sent back to store accordingly.
 Store will update inventory record along with inventory master file; Manager/AM store will sign
it with the requisite information and float GRN forward.
 GRN: Accepted; will be forwarded to the purchase department in case of central purchase and
be given to the concerned official in case of cash purchase.
 GRN: Rejected; Copy of Rejected GRN will be forwarded to purchase department for
replacement/return of the goods accordingly. Rejected items will be returned to the supplier
at his own cost as soon as possible.
 A specimen of the Goods Receipt Note is given at appendix # 03.

2.3 Issuance of Goods:


Stores are passed on to the user after receipt of document known as Goods Issuance Note, the quantity
required is known to be filled accordingly as per the availability and requirement simultaneously.

2.3.1 Issuing guidelines:


 Goods should be issued on proper requisition slip/GIR (Appendix#04) according to use. Issuance
of goods in bulk quantity may please be avoided keeping the issuance as per requirement only.
 Classification of items may please be ensured in order to update project inventory/Non-
consumable inventory.
 Requisition slip to be filled by indenter/requisitioning personnel or by storekeeper as desired.
 Requisition slip to be signed by indenter and group head/HOD/CA.
 Receiver should sign the issuance note at the time of receiving of the goods.
 Requisition slips and inventory record to be updated by the store keeper accordingly along with
the information to AM/Manager (Stores).
 List of persons with their specimen signatures, authorized to approve the Goods Issue Note shall
be provided by the operational head of the respective facility.

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 Spare parts shall be issued on replacement basis on submission of used / damaged ones.
 Quantity issued is then and there entered and to be signed and checked by the respective
issuing personnel.

2.3.2 Issuance of POL and chemicals


 The issuance of POL and chemicals will be made on daily issuance sheet (Appendix#08). The
Stores shall issue the POL and Chemicals to the equipment / vehicles and shall obtain the receipt
from equipment operator / driver dully verified by group head.
 The GIN for such issuance shall be issued by concerning department immediately after getting
the delivery or by the end of each working day, as mutually planned.
 The issuance of diesel for site equipment shall preferably be made through site store team.
 The operations team will make the delivery of HSD to each site equipment by their own
arrangement and shall provide the GIN’s for issued quantity at return or at the end of each
working day.
 The issuance of chemicals will be by the same way as of POL but keeping records separate.

2.3.3 Issuance of NCA items


 Tools shall be issued on Daily Tool Issue / Return Register or on Tools Issue Card (For
permanent/prolonged use) to the craft/trade man accordingly.
 NCA items shall only be issued to senior responsible person i.e. Team leader, Supervisor, and
Foreman etc.

2.3.4 Issuance of Goods, Tools and Equipment to Subcontractors


 Issuance of items, tools, NCA goods or any other items to Subcontractor shall be made as per
contract or on the special instructions from GM/Directors/COO.
 Separate tools register/file to be maintained accordingly for the issuance and return of the
goods. The tools shall be returned to the stores after completion of job and sub-contractor shall
get the clearance from store.
 The goods issued on back-chargeable basis shall be informed to accounts through an email with
a copy to GM/Directors/COO for recovery. The accounts, after recovery of back-chargeable
goods, shall issue a recovery/info email to site Store for record.

2.3.5 Issuance of goods with Incomplete Documents (Material on Hold)


 Only in extreme urgency, the inspection may be carried out with available documents, minimum
requirement being Purchase requisition/indent or DC.
 If delay is going to hamper a vital production / execution activity and the goods may be issued on
GIN followed by its regularization by acquiring the documents still awaited.

2.4 Store Return Note - SRN:


 When items are returned to the store, then return note must be prepared by store keeper after
receiving of the goods from concerned department/official. It can also be prepared by the
concerned personnel as per the requirement.
 Store keeper under the supervision of store in charge will update inventory records accordingly.
 Idle/Excess goods drawn from store shall be returned on SRN duly filled and signed by the

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authorized personnel. The Store will check the physical condition of the goods and mark the
condition accordingly at the SRN.
 For NCA Items, store will check the physical condition of items/goods and will be taken back and
adjusted on Issue Register (Project Inventory) and Personnel inventory card.
 Serviceable items will be stacked/kept for future use, whereas unserviceable items will be
recorded at scrap registers/file accordingly.
 Serviceable/ Refurbish able inventory items.
 A specimen of the store return note is given at appendix # 07.

2.4.1 Categorization of products:


 Categorization (Serviceability/unserviceability/refurbish ability) of products/items lies with the
concerned group heads. Technical items specially will require categorization from Manager
tech/above positioned technical rep.
 The items/goods will only be submitted to the store with prior categorization from concerned
officials.

2.5 Movement of Stores:


There is always need for exercising vigilance and strict monitoring during movement of stores from one
facility to another, to the vendor (in case of returns) and to the buyers. To streamline the procedure,
following is being crafted:
 For incoming stores/items “inward gate pass” be prepared by gate clerk and given to security
personnel for entries to be made accordingly.
 Goods are then and there shifted to stores for storekeeper to check and receive accordingly.
 Delivery challan/note will be signed and stamped accordingly.
 Inward and outward movement of stores will have separate registers/files and record to be
maintained at security gate and stores simultaneously.
 Approval of Manager/above in the tier is required for movement of stores/goods outside from
store. An email in this regard would suffice. Verbal approvals in this regard to be avoided as
future reference is a must and is a requirement always.

2.5.1 Transfer Note:


Transfer guidelines:
 When stores are transferred from one facility to another, a store transfer note would be
prepared and sent to the respective stores for charging on accordingly and copy to the accounts
for proper budget transfers accordingly.
 No items/stock/goods should be transferred to other facility/vendor/buyer without prior
approval of competent authority.
 Transfer notes would be processed after receipt of delivery confirmation from receiving
facility/buyer/vendor.
 Completed transfer note after updating of inventory would be sent to Head office for budget
transfer/accounting procedure accordingly.
 This transfer instrument will only be used in case of permanent transfers. Transfer on loan basis
or for some time only will be tracked on registers/IMS separately.
 A specimen of the store transfer note is given at appendix # 10.
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2.6 Process Flow Chart:


Warehouse process flow chart has been indicated in appendix #02.

3.0 Store Types and storage facilities:


3.1 Engineering Stores (Central Store)
Storages against spares and maintenance requirements will be taken care of at the engineering store
specifically. By organizing, administering and reviewing the holistic parts, equipment and associated
supplies for the maintenance and execution departments at the facility, the Engineering Stores will be a
housing area.
A sound preventative maintenance program that promote the maximum amount of uptime always
requires engineering stores with usage forecast techniques in order to avoid downtime. Engineering
stores will be further segregated into:
 Normal Storage
 AC Storage
 Tools/NCA Storage

3.2 POL/Chemical Stores


Facility’s operations and processes will require certain types of chemicals. Therefore, keeping that in
view chemical stores will be developed. Storage shelves will be made according to the storage
requirements of chemicals. Dispensing instructions will be adhered to accordingly.
 Storage of chemicals always pose an ongoing safety hazard so utmost care will be taken in
respect of their storage.
 Storage of chemicals on the bare floor to be avoided in any case. Drums/gallons or containers
will be stacked in spillage containment bins and then stored accordingly.
 Top shelve storages to be avoided and no chemicals to be stored above eye level.
 Shelf assemblies will firmly be secured to walls and island shelf assemblies to be avoided.
 Ideally for chemicals shelving assemblies are of wood construction however metal shelves could
be used as per nature of the chemicals.
 Acids, flammables and poisonous chemicals will be stored in separate cabinets.

3.3 Packaging Stores


 Multiple stocks of different commodities will be processed and packaged as per requirements
accordingly, therefore packaging materials required separate safe storage. Due to their sensitive
nature and fire hazard, separate storage area will be marked and maintained accordingly.
 Packaging raw material must be maintained with the distribution personnel in accordance with
the standards laid down by the management and product requirements.
 Packaging and distribution manager along with the QC will be responsible for inspection of
packaging material and unloading will be done in presence of the concerns only.
 An air dryer/vacuum cleaner to be used before storage/issuance of the packing material, for
cleaning.
 Packaging will be moved to the packing area only as per the requirement during packaging to
avoid spoilage.

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3.4 Scrap Yard


 Scrap consists of recyclable materials left over from product manufacturing and consumption,
such as parts of vehicles, building supplies, and surplus goods. Unlike waste, scrap has monetary
value, especially recovered metals, and non-metallic materials are also recovered for recycling.
 Since HAC emphasizes on the clean environment policy, therefore good management of the
scrap will be the key, recycling scrap metals is very beneficial for the environment. It helps in
saving energy, raw materials, reduction in air and water pollution and water use.

3.5 Store Premises guidelines:


 The storage facilities will be located away from objectionable odors, smoke, dust and other
contaminants.
 The warehouse will be of sufficient size to allow handling and storage of products in a manner
that does not result in product contamination i.e. chemicals, CA stores.
 The warehouse will be properly ventilated to prevent abridgment.
 Openings leading to exterior will be meshed to prevent the entry of pests. Windows will be kept
closed or in some instances, installed with insect-mesh screens.
 Floors will be non-slip, evenly graded to prevent water stagnation and drained off to trapped
outlets protected by a grille.
 Floors are to be constructed using impervious, non-toxic, non-absorbent and crack resistant
materials.
 Walls will be made of smooth, durable, impervious, crack-resistant materials that can be cleaned
easily.
 All ceilings are to be constructed and finished so as to prevent condensation, leakage, formation
of mold and be easily cleaned.
 Doors shall be constructed of smooth and readily cleanable surfaces.
 Doorway through which products are conveyed, should be sufficiently wide and constructed to
be tight fitting and self-closing to prevent pest entry.
 Proper signage will be provided for all storage and non-storage-rooms.
 Adequate lightings have to be provided to permit effective cleaning and to ensure that the
storage operations can be carried out in a hygienic manner.
 No processing/eating/drinking of food will be allowed in the warehouse.
 Good housekeeping practices will be observed at all times.

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4.0 Vocabulary and Cataloguing:


 Every organization develops its own vocabulary of jargons, industry required statements and
abbreviations. HAC agri believes in continuous training and improvement that guides
organization to reach heights of success.
 HAC Agri will compile and compose its own catalogue of frequently used items accordingly. A
yearly revised version will be arranged at the start of the financial year.
 Inclusion of the items in catalogue will be as per approval by any of the Board member and the
president subsequently:
Board:
Manager (Stores) Member - Moderator
Dev. and Tech Support Engineer Member
GM (Comm. and supply chain)/Rep Member
GM (Ops)/Rep Member
COO President of the board

4.1 Classification of inventory items


4.1.1 Consumable
Items that leave its identity by standing, working, mixing or installing will be termed as consumable.

4.1.2 Non-consumable
Items that retain its identity by standing, working, mixing or installing will be termed as non-consumable.
If there is any such item that do not fall under aforementioned categories then, management will have
the right to establish about its classification.

4.2 Types of inventory items


4.2.1 Technical
All the items to be used at engineering side of the facility will be termed as technical inventory and will
be coded accordingly.

4.2.2 Administrative
All the items to be used for administrative requirements such as stationery, furniture etc will be termed
as administrative inventory.

4.2.3 Packaging
All the materials to be used in packaging of the stock i.e boxes, crates, pallets etc will be termed as
packaging inventory.

4.2.4 Stock
All the commodities to be processed and/or to be held at the CA stores will be termed as stock
inventory.

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5.0 Setting up of inventory levels


The reorder point/level is the level of inventory which triggers an action to replenish that particular
inventory stock. It is a minimum amount of an item which a firm holds in stock, such that, when stock
falls to this amount, the item must be reordered. By calculating reorder levels correctly, they result in
replenishment inventory making sure incoming as the existing quantity declines to zero.

5.1 Guidelines:
 To calculate the reorder levels as per the frequency of usage, multiply the average daily usage
rate by the lead time in days for an inventory item.
 Minimum and maximum inventory levels will be incorporated as per the frequency of use. Also,
these levels shall be maintained as per the requirements of Maintenance Team.
 An input on the levels to be maintained will be sought from stakeholders initially and then input
on GRN’s will be maintained on reports accordingly. It is a time bound activity and usage reports
of store will be key in encircling of appropriate levels accordingly.
 Feedback on the store reports by stakeholders, business unit heads will also be the key in
framing appropriate inventory levels. All the reports will incorporate input and reports will be
updated accordingly.
 Safety stock against imported spares is to be maintained and incorporated in re-order levels.
 Delivery challenges and lead time will also be kept in attention while preparing re order levels.
 In actuality situation one never encounters a zero lead time. There is always a time lag from the
date of placing an order for goods and the date on which products are received therefore
instantaneous replenishment must be avoided in any case so that uptime of
plant/machinery/equipment may be maximized.
 Inventory levels for spares/goods having fluctuating demand must be set in accordance with the
end users.

6.0 Inventory tracking


 The purpose of defining product codes is to ensure traceability of goods by allocation of unique
codes and to specify system against initiation of product Requirement and purchase
requisitions/indents for procurement process.
 This Standard Operating Procedure covers identification / coding and indenting of all store items
including fixed assets.
 A requisition raised by any concerned department will go through stores first as to confirm
availability of the goods at store. An Email in this regard would suffice.
 Stores will check availability of the goods as well as availability of the codes at the stores.
 Codes will be generated as per the following format.
 Store keeper in general would be responsible for generation of the codes and Assistant Manager
stores will approve after checking accordingly.
 In case, if specification / classification of the item is not complete, the same will be coordinated
with the originator of the purchase requisition/purchase order accordingly.
 This item code will be communicated to the originator through e-mail. Coding index and
catalogue will be updated accordingly. Coding scheme will be as follows.

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XX - XX - XX - XX - XX - XX - XX
Size/dimensions etc. (Thirteenth and fourteenth

digit)

Standards. (Eleventh and twelfth digit)

Material. (Ninth and Tenth digit)

SS Group. (Seventh and Eighth digit)

Sub Group. (Fifth and Sixth digit)

Group. (Third and Fourth digit)

Main Group. (First and Second digit)

 To consolidate or authenticate the process of Item code allocation, all the item codes will be
generated through stores in consultation with technical resource from respective department.
 Stores will manage parts and equipment references to ensure storage types (i.e. bins, drawers,
boxes) are identifiable and easily located in the onsite storage facilities

6.1.1 Product/goods physical traceability:


For traceability of material each Rack / Shelf shall be numbered in Alpha / Numeric such as:

Rack No: R1, R2, R3, R4 etc.


Shelf No: a, b, c, d etc.

For easy traceability of a product, locations shall also be mentioned on the Bin card. For example,
location of any item placed in Rack No. 2, Shelf No. C shall be:

R2 C
Rack Shelf (Location R2-C)
Prefix of relevant space can be added to the shelves traceability according to the needs i.e M for
mezzanine, H for HO and C for chemicals store etc.

6.1.2 Stock identification Tag


These cards are kept/attached along with the stores against each bin/rack/shelf where stocks are
actually kept in order to identify the products. They usually contain the following information.
Material Tags shall also be attached with each item for proper identification. Sample display at Annex
#12.

7.0 Stores Layout:


Different layouts of the stores are attached at appendix#11.

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8.0 Clearance formalities - Store:


In order to streamline the stores clearance of an official, following steps have been devised:
 A centralized record of inventory against any individual will be maintained at stores in the form
of personnel inventory cards.
 Request for clearance will officially be received from HR in the form of already designed HR
form.
 Employee will be informed for store clearance accordingly.
 Returns from the concerned employee will be received and return notes will be processed.
 Inventory reports will be updated accordingly. Once updated, requisite information will be
processed there and then. Any delay will be avoided since it can hamper employee clearance
formalities.
 Store will confirm for clearance on the prescribed form accordingly and it’ll be forwarded to HR
and finance/accounts accordingly.
 Clearance will be processed in the case of resignation, absconding, termination of
contract/service, removal from service and death etc.
 A copy of clearance will only be given to the concerned office bearers i.e. HR, Finance only.
Individual will not be given clearance certificate/copy in any case.

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9.0 Disposal of unserviceable Goods/spares


The authority for disposal of unserviceable items/scrap is vested in the following:
 General Manager’s: For surplus/obsolete items valuing below 0.10 million.
 COO/Directors: For surplus/obsolete items valuing above 0.10 million and below 1 million.
 Chairman: For surplus/obsolete goods valuing above 1 million.
The disposal of unserviceable stores/vehicles will be affected by Stores at concerned facility through
public auction which would be conducted through own arrangements.

9.1 General guidelines/procedure:


9.1.1 Preparing Lots of Goods and of Sale lists
 Lots for auction will be prepared in house and with the available resources. Moderator will be
the Stores along with the maintenance department.
 Prior to auction and sale, Lots will be prepared for all the goods/spares/equipment rendered
unserviceable according to their nature, type and condition. Goods will be split into convenient
lots to encourage competition and give chance to maximum number of prospective buyers.

9.1.2 Fixation of disposal price


 Goods/items/spares rendered obsolete/unserviceable by respective existing facility stores will
be communicated through AM/manager stores to the GM’s for approval.
 GM’s will constitute committee for auction as per below:
o Manager / Assistant Manager (Stores)
o Manager Maintenance/Rep
o Manager Finance/Rep
 Committee will be constituted and prepare sale lists as per lots and an estimated reserve price
along with the expected cost for auction will be finalized.
 An in house arrangement will be made for auction and bidders will be sought with the help of
procurement department for auction.
 If Deemed necessary for big Lots, all the requisite information to be advertised in newspapers
against goods/equipment rendered obsolete/unserviceable must be forwarded to facilities
department to do the same.
 The expenses incurred for advertisement will be met from funds allotted for the purpose.
 Approval for reserve price against major equipment will be sought according to the guideline
provided before.
 Board/committee constituted for the auction can be detailed/rearranged again as deemed
necessary by the senior management.

9.1.3 Conduct of Auction


 Scrap dealers with good repute may be sought and finalized by the committee to attend the
auction.
 Scrap dealer’s interested in whole lot may be preferred but sale amount of the lots to be dealt
separately for each one.
 Conduct of auction will be made on any public day along with the presence of all committee

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members along with the rep of senior management i.e. member of Board of directors/COO.
 Decision of committee will be final in terms of disposal price and bidder.
 Only the highest bids will be accepted by the committee and 50 percent of the total bid is to be
submitted in cash at the same time. Remaining will be paid before delivery.

9.1.4 Delivery of unserviceable goods/spares/equipment:


 Assistant manager stores will arrange for the lifting of goods after receiving of confirmation by
accounts department against payment.
 The stores will be passed on to the gates with security department to arrange for outward
movement of stores as per the movement procedures.
 Advance money will be forfeited by the company if bidder fails to submit amount on decided
date and time.
 Information of the funds generated by the auction will be communicated to the management
accordingly.

10.0 ERP Usage


All the prevalent/approved forms and processes will be transferred to ERP once it comes to effect
accordingly. SAP is the tentative system that organization eyes for the future, however inventory
management system will be developed on Microsoft excel as per the requirement of the stores till then.
Installation, deployment and functioning of inventory management system maintained on excel will be
done keeping in view the requirements of ERP solutions for future.

11.0 Inventory and warehouse Inspection:


Critical appraisal involving examination, measurement, testing, gauging, and comparison of materials or
items. An inspection determines if the material or item is in proper quantity and condition, and if it
conforms to the applicable or specified requirements.
Inventory inspections are very much necessary therefore it will be done through routine tasks. It’ll help
managing effective inventory turnover and minimize cost of holding an inventory.

11.1 Physical verification and inspection of stores:


Control over inventory is exercised through a series of reports and records that provide information on
receipts usages and balances. For this, there is a necessity to ensure against embezzlement, spoilage,
damage, obsolescence and errors. It is necessary, therefore inventories and stores must be physically
verified with records, which would be done through stores department in consultation with finance and
audit requirements.

11.1.1 Periodic verification:


The inventory record may be manually posted or fully computerized, but due to the possibility of errors,
there should be a thorough verification of accuracy of the records with physical balances. This would be
done twice a year which coincides with financial year or on a half year basis, when actual counting is
done for all inventories and stores to check that they are physically correct as per records. If any
discrepancy is found, big or small the cause must be investigated under intimation of management and

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the records reconciled.

11.1.2 Continuous verification:


This method requires continuous stock taking during the whole year, whereby store team, would carry
out daily check of limited number of inventory and stores at specific time intervals. Assistant manager
store would select items at random or on a pre-planned basis. This cycle would continue for the whole
year and it does not necessitate stoppage of work or operation of the stores. It must be realized that this
course helps ensures record’s integrity, it would not act as deterrent to personnel work. It presupposes
that inventory and records are maintained so that reconciliation would be done easily.
As a verb, inventory means to count or list units of a resource on hand, inventory inspection will include
weekly, monthly and annual inspections. Annual inspections will be done as per audit requirements.
Checklists are attached at appendix#09. All the checklists are self-explanatory so inspections will be
carried out accordingly. Results will be shares with the management and Manager/Am Stores will be
responsible for the same. Any discrepancy to be reported accordingly.

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APPENDIX #1: Process Flow Chart


Document No. I-PRO-OPS-ES-0018-0

PROCESS FLOW CHART - STORES Date 31-Dec-19

Rev. 0
DEPARTMENTS

All Deptts/
Concerned STORES - Plant Procurement STORES - Plant Finance and Accounts
Department

Prepare Purchase Complete Data and Info


To Raise To Check Info Addition
Order Flow.
Purchase Availability of Goods Forwarded to Inventory
For adjustments /
Indent/Requisition Management Sys.
Payments / Audit.
(MS Excel Based.)

No Further Process If Available REJECTED:GRN Goods Delivered Stock Taking


Request for issuance Forward Information Back to Proc. with DN / Receipt note Annual and Periodic.
initiated. to Return to supplier processed.
request.
ROLES & RESPONSIBILITIES

If Not Available ACCEPTED:GRN


Forward PR to To be sent to finance GRN w/ MIR
Indentor/QA/QC
along with invoice for Prepared
If Accepted/Rejected pay/adj. Forwarded for
inspection to

GIN Processed.

Legend: Info to be added to


IMS.
PO = Purchase Order
DC = Delivery Challan
GIN = Goods Issuance Note
GRN = Goods Receving Note
SRN/STN Processed.
SRN = Store Return Note Info to be added to
IMS.
STN = Store Transfer Note

APPENDIX #2: Format – Receiving Stamp

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Appendix # 03: Goods receipt note. (GRN)


Doc. No: I-FM-OPS-ES-0001-03
Goods Receipt Note Date: 27-Oct-19
Rev No: 3
Purchase
GRN Date: Supplier: Type: GRN No:

Delivery Note No: Address: PO No:

Delivery Note Date: PR- NO: PO Date: IGP#

1. Please be informed that following products/goods have been received in below mentioned quantity. Information is forwarded for inspection of the material at the Engg. Store's inspection area.
To be filled in By Indentor/Requisitioner
PO Pending Del. Status Min/Re- Material
Quantity Unit Total Date of
Sr No Product Code Product / Item Name Description/Size UoM Quantit Quantit (Partial order Accepted Remarks
Received Price Amount Expiry
y y /Complete) Levels /Rejected

10

Total Amount 0

Normal Storage AC Storage Packing Storage Other Head Office Store Rack: NA

2. Please return GRN duly filled in prescribed timeframe. (24-48 Hours)


For Store Only
3. For inspection at your end please.
Indentor/Requisitioner Inspected By Record Updated By Assistant Manager (Warehouse)
Signature

Name

Designation

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App

Appendix # 04: Goods issuance requisition. (GIR)


Doc. No: I-FM-OPS-ES-0002-00

Goods Issuance Requisition Date: 04-Dec-19

Rev No: 1

Location: Required by: Date:


Department: Emp No: GIR #:

1. Following Goods/Items have been issued as per request from the indentor.

Quantity Quantity Required for


Sr No Product Code Product / Items Description / Size Unit
Required Issued (Area/equipment/activity)

Required By Authorized By Issued By Received By

Signatue

Name

Desig.

Record Updated By: Project/Personnel Inv. No:

Assistant Manager (Stores)

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Appendix # 05: Receipt/delivery Note


Doc. No: I-FM-OPS-ES-0003-01
Delivery / Receipt Note Date: 27-Sep-19
Rev No: 1

Delivered By: Date:


Supplier: RN #:

1. Following Goods/Items have been received with below credentials.

Quantity
Sr No Product / Items Description / Size UOM Remarks
Received
1
2
3
4
5
6
7
8
9
10

No of Items: Only/-

Sent By Received By Remarks


Signatue

Name
Desig.

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Appendix # 06: Personnel inventory card


Document No. I-RP-OPS-ES-0001-01

Personnel Inventory Card Date 24-Sep-19

Rev. 01

Facility: Employee Name: Employee #: Designation:

Department: Status: A/NA Inv. Card #:


Telephone #:

Description Quantity Quantity Date Remaining


Sr No. Date GIN. # Product / Items UOM SRN.# Categ. (S/US/Ref.)
/ Size Issued Returned Returned Quantity

10

11

12

13

14

15

16

17

18

19

20

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Appendix # 07: Store Return Note


Doc. No: I-FM-OPS-ES-0004-00
Store Return Note Date: 15-Feb-19
Rev No: 0

Facility: Returned by: Date:

Department: Emp No: SRN #:

1. Following Goods/Items have been returned accordingly.


Quantity Categ.
Sr No Product Code Product / Items Description / Size Unit Remarks
returned (S/US/Rf)

Returned By Authorized By Categorized By Received By

Signatue

Name

Desig.

Record Updated By: Project/Personnel Inv. No:

Assistant Manager (Stores)

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Appendix # 08: Daily POL/Chemical Issuance Form


Doc No: I-FM-OPS-ES-0007-00
Daily POL/Chemical Issuance Form Date: 15-Feb-19
Rev No: 0

Product/Item: Date:

1. Following Product/Items have been issued accordingly.


Quantity
Sr No Unit Machine/Equipment Meter Reading Received By Remarks
Issued

10

11

12

13

14

15

Prepared by Checked By

Signatue

Name

Desig.

Record Updated By:

Assistant Manager (Stores)

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Appendix # 09: Store Inspection Checklist – Weekly


Doc No: I-FM-OPS-ES-0008-0

Warehouse - Weekly Inspection checklist Date: 05-Nov-19

Rev No: 1

Facility: Performed by: Date:


Department: Emp No: WCL #:

1. Following checks have been performed as per below:

Compliant Score
Check
Sr No Activities /Non 1(min) to Observation/Remarks
For Compliant 5(max)

1 No unneeded equipment, Tools, Furniture present in the area.

2 All necessary items are clearly labeled.


SORTING

3 No unrequired inventory, supplies, parts present in the area.

4 Tagging system in place, no materials/shelves without tags.

1 Tools are located close to the point of use.


Straighten (Set in

2 Locations for tools made visual. (Easy to see, get, return)


Order)

3 Aisleways, racks, heavy equipment locations are clearly indicated.

4 Height and quantity limits are clear.

1 Floors, walls, stairs and surfaces are clear of dirt, oil and grease.

2 Equipment is kept clean and free of dirt, oil and grease.


Sanitation

3 Cleaning materials are easily accessible, readily available.

4 Signs of Pest Infestation.

5 Lines, labels and signs are legible/still in good condition.

1 Cleaning instruction, shift incharge numbers, checklists are posted in the area.
Standardization

2 Measures to prevent area from getting dirty have been implemented.

3 Measures taken to enhaunce storage space by proper stacking.

4 Hand Rails, cabinets, locks - Available and secure.

1 Complete GRN's processed with no entry pending into relevant files.


Documentation and

2 Complete codes booked against coding scheme.


Records

3 Inventory records updated and maintained.

4 All the documents posted to concern files.

1 FCE inventory check. (05 Items)

2 Mafroda inventory check. (05 Items)

3 Zanotti refrigeration system spares. (05 Items)


Physical Verification

4 Locally purchased spares. (05 Items)

5 Chemicals and gases. (05 Items)

6 Packaging items inventory check. (03 Items)

7 NCA+Lab items inventory check. (05 Items)

8 POL Items. (02 Items)

Filled By Checked By Corrective action taken by Re-checked By

Signatue

Name

Desig.

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Appendix # 09 (Contd.): Store Inspection Checklist – Monthly (1 of 2)


Document No. I-FM-OPS-ES-0033-0
Monthly Inspection Checklist Date 31-Dec-19
Rev. 00

Facility: Performed by: Month:


Department: Employee No: MCL#:

1. Following checks have been performed as per below:

Score
Compliant/
Check 1(min)
Sr. # Activities Non- Observation/Remarks
For Compliant
to
5(max)
Wall, ceiling & doors should be durable, impervious, smooth, clean, no
1
flaking of paint.
Floors should be smooth, clean, durable, no hole, free from litter &
2
stagnation of water.
Structure, Design and Maintenance

3 No damage or flaking of paint at joint between wall & floor


Overhead fixtures are designed to prevent dirt & condensation
4
accumulation & are clean.
Adequate ventilation to prevent unacceptable accumulation of heat,
5
condensation or odours.
6 Lighting is adequate & in good working condition.
Lighting fixtures (inclusive used in electric fly-killing devices) located in
7
areas where there are open products are protected.
Effective loading & unloading system & appropriate areas are
8
provided.
All opening to exterior shall have tight-fitting doors, windows &
9
effective screens.
1 Appropriate shelving/racking system which are clean & in good repair.
Sensitive to environment items are stored off the floor & away from
2
wall.
Storage facilities and practices

3 Proper stock rotation (First In First Out) is practised.


Temperature sensitive items are stored at appropriate temperatures
4
with proper temperature monitoring & recording.
Temperature monitoring devices are in good condition & calibrated
5
periodically (calibration records are available).
Chemicals, detergents & other cleaning materials are stored in
6 designated areas away from other items. Relevant Material and
Safety Data Sheets (MSDS) are available.
All non-conforming/damaged products are clearly identified &
7
separated in designated area for appropriate disposition.
8 No gasoline/diesel driven forklift.
No eating, smoking, spitting or any unhygienic practices in food
9
storage area.
1 No sign of pest infestation
Pest Control

2 Carried out by external pest controller/trained staff.

3 Toxic rodent baits are not used in food storage area.


No insect-expelled type of fly-killing device is used at open product
4
areas.
Adequate & appropriate refuse containers are provided. All waste is
Waste Disposal

1
removed at regular interval to minimise contamination.

Containers used for waste are clearly identified, covered, leak-proof &
2
if feasible, internally lined with a plastic bag.
Toilet shall be adequately segregated & shall not open directly into
Staff Facilities

1
food storage area.
Toilet shall be provided with hand-washing facilities comprising of
2
water taps, liquid soap & appropriate hand drying facilities.
Toilets are clean & kept close; Toilet facilities are in good working
3
order.

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Appendix # 09 (Contd.): Store Inspection Checklist – Monthly (2 of 2)


1 On job training provided to staff.
Training Program

Session on good warehousing practices conducted with the store


2
staff.
Comtemporary inventory management techniques being followed,
3
knowledge management findings shared.

1 Warehouse exits are clearly marked and adequate.


Fire points properly setup and charged (refills expiry dates known and
2
buckets fuelled accordingly).
3 All storage areas properly illuminated.
Safety

4 Noise levels are within acceptable limits.


Safe clearance for goods/equipment to be moved between aisles and
5
doorways.
6 Personal protective equipment's available for Store staff.
Ladders are fixed, have safety feet, in useable condition and free from
7
sharf edges and splinters.

1 Complete GRN's processed with no entry pending into relevant files.


Documentation and Records

2 Complete codes booked against coding scheme.

3 All store documents posted against relevant computerized files.


Controls of all the relevant files documented and records are
4
maintained.
5 Inventory records updated and maintained.

6 Scrap records updated and maintained.

Remarks:

Filled by Checked by Re-checked by

Signature

Name

Designation

Record Updated By:


A

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Appendix # 11: Stores Layout – Ground Floor:

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Appendix # 11 (Contd.): Stores Layout – Mezzanine Floor:

Appendix # 12: Material Identification Tag:

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