Page 1 of 3
Thituongvi Tran Your Shaw
YOUR ACCOUNT: 012-8373- Invoice
7961
SERVICE ADDRESS: A-191 SELBY
ST SUMMARY OF YOUR ACCOUNT
NANAIMO, BC
Previous Charges and Payments
INVOICE DATE: January 1, 2021 Amount of Previous Invoice 89.66
DUE DATE: February 1, Payment Received - Thank You 14-Dec-20 -90.00
2021
Balance Carried Forward $-
0.34
This invoice reflects your service charges for
01-Feb-21 to 28-Feb-21. This invoice was Current Charges (01-Feb-21 to 28-Feb-21) - see following pages
prepared on 01-Jan-21. Any payments or changes for details 129.00
made on or after this invoice date will be Current Monthly Services
reflected in future billing. Promotions -44.00
Need help? NET GST (873690457RT) 4.25
Visit shaw.ca/getsupport NET PST 5.95
or call us at 1-888-472-2222 Total Current Charges due 01-Feb-21 $95.20
TOTAL AMOUNT DUE
Important message: your prices may be changing. Check out the next page
$94.8
for more information.
To support continued investment in our network and to provide customers with
exceptional connectivity and content experiences, starting January 1, 2021, the
following current market rates will change plus applicable taxes. Your Internet base
services will increase by $4.00. If you are on a 2-year ValuePlan, this increase
will not affect the monthly fees for your base services until the 2-year
ValuePlan term ends. Visit shaw.ca/serviceinfo for more information. Once the
changes come into effect, you can contact us at shaw.ca/chat if you would like to
receive an updated copy of your agreement.
Please do not staple for ease of processing.
YOUR ACCOUNT: 012-8373-7961
If you're paying by mail, tear off this slip and send it with your
payment. Please make your cheque payable to Shaw AMOUNT DUE: $94.86
Cablesystems G.P. DATE DUE: February 01, 2021
Looking for ways to pay your bill? Please refer to the Payment Options section on the
AMOUNT ENCLOSED:
next page.
T Tran SHAW CABLE
A-191 SELBY ST PO BOX 2468
NANAIMO BC V9R
2R1 STN M CALGARY
AB T2P 4Y2
Page 2
Page 3
Details
of Your Current Charges
Current Monthly Services (01-Feb-21 to 28-Feb-21)
Internet 600 119.0
0
BlueCurve Gateway XB6 WiFi Modem Rental 10.0
0
Total Current Monthly Services $129.0
0
Promotions
2-year ValuePlan Internet 600 24 Month Promotion (expires 07-Jul-22) -
25.00
Check it off your list with automatic payments Paperless. Fast. Convenient.
Fast, easy, and secure. Enroll for auto-pay today Receive your monthly bill via email and help reduce
with the My Shaw app or at MyShaw.ca clutter. Enroll with the My Shaw app or at MyShaw.ca
Other ways to pay
My Shaw app
MyShaw.ca Online or Phone Banking
Download the My Shaw app to make
paying bills easy and simple. Visit MyShaw.ca to view and pay your Set up Shaw as a payee through your financial
bill online, using all major payment institution.
Here's what you'll need: cards.
Here's what you'll need:
- Shaw ID and password Here's what you'll need: - Your 11-digit Shaw account number
- A Visa, MasterCard or AmEx card - Shaw ID and password
or a Visa Debit card. You can expect between 2 to 5 business
- A Visa, MasterCard or AmEx card
or a Visa Debit card. days for your payment to reach us.
Visit shaw.ca/contact-us for contact options or call 1-888-
472-2222 to speak to a representative by phone.
4
Page Tran
Thituongvi
Terms and Conditions
All Shaw Services are provided to you in accordance with the Joint Terms of Service (as
amended), Acceptable Use Policy applicable to your service, and the Privacy Policy, all
located at www.shaw.ca. If you do not have access to the Internet, our customer care
representatives will be glad to provide you a print copy by mail.
Billing Terms
Please note that amounts owing after your billing due date are subject to a late
payment interest charge, calculated at 2% per month, compounded monthly (26.8%
per year), until paid in full. An additional late payment processing fee, for
administrative services relating to
down-grading or terminating your services, may apply if your account remains unpaid
for 60 days or more.
The Internet Code
The Canadian Radio-television and Telecommunications Commission (CRTC) has
established a mandatory code of conduct (Internet Code) for Internet service providers
(ISPs) effective as of January 31, 2020. The Internet Code is designed to make it easier
for Canadians to understand their Internet service contracts, to prevent bill shock, and
to make it easier for Canadians to switch ISPs. It ensures customers benefit from
increased clarity in their interactions with ISPs; from clearer prices, including for
bundles, promotions, and time-limited discounts; and from increased clarity around
service calls, outages, security deposits, and disconnections. You can find more
information regarding the Internet Code here:
https://crtc.gc.ca/eng/internet/codesimpl.htm
Feedback
Your feedback is important to us. Let us know about your positive Shaw experiences,
your concerns, and ways you think we can improve. Provide your feedback at
shaw.ca/your-voice or contact us by phone at 1-888-472-2222.
Do you have a complaint regarding a telecom or residential TV service that we haven't
been able to resolve? The independent Commission for Complaints for Telecom-
television Services (CCTS) may be able to assist you free of charge: www.ccts-cprst.ca
or 1-888-221-1687.
Phishing emails are on the rise
Phishing is the fraudulent attempt to obtain sensitive information such as
usernames, passwords and credit card details, often collected for malicious reasons, by
disguising as a trustworthy entity (i.e. Shaw, PayPal, banking institutions, etc.) in an
electronic communication.
You can protect yourself and other consumers by learning how to identify phishing
emails and reporting them.
Visit shaw.ca/phishing to find out more.
