Abhi Gupta
Brampton, ON
437-838-0643,
[email protected]
PROFESSIONAL SUMMARY
Highly motivated, responsible, and result-driven professional with a strong commitment to excellence
in every role undertaken. Goal-oriented with exceptional communication and interpersonal skills,
capable of building positive relationships and fostering teamwork. Proven ability to work
independently or collaboratively in fast-paced environments while consistently delivering high-quality
outcomes.
SUMMARY OF SKILLS
Strong attention to detail and accuracy, along with problem solving & decision making.
Ability to work well under pressure in a fast-paced environment.
Knowledge of safety regulations and best practices.
Potential to plan ahead of time and follow through with the plan with the whole team.
Strong learning and business mindset, eager to learn financial skills.
Effective verbal and written communication and teamwork skills.
Ability to stand and sit for extended periods and lift 40 - 50 pounds on a regular basis.
Ability to follow processes and procedures to maintain excellent quality and efficiency.
Can handle multiple tasks at once and handle long queues with smiles on face.
Good kitchen skills along with ability to handle busy environment and multitasking.
EDUCATION
Sheridan College, Mississauga, ON
Office Administration – Health Services Sept. 2023 - Present
Graduating: April 2025
WORK EXPERIENCE
Reid’s Distillery, Toronto, ON
Customer Service/ Barback/ Server Jan. – Dec. 2024
Answered customer questions about menu and services.
Replenishing condiments and beverages while maintaining cleanliness.
Hanging the coat neatly with an appropriate hanger.
Give the patron a ticket to enable them to pick up their coat later.
Answer questions or handle complaints from customers.
Keeping tables clean and serving food and providing exceptional customer service.
Order new coat hangers when needed.
Removing used dishes, re-setting silverware and filling beverages for customers.
Bring out meal orders if the waiting staff are busy.
Straightening out the tablecloth or replacing stained ones.
Abhi Gupta
437-838-0643,
[email protected] page 2
Terrace Banquet Hall, Vaughan, ON
Server/ Waiter Nov. – Dec. 2023
Answered customer questions about menu and services.
Replenishing condiments and beverages while maintaining cleanliness.
Making sure customers felt welcome and comfortable.
Providing exceptional customer service.
Training new employees.
Setting tables and rearranging the dining area to accommodate larger groups and prepare the
restaurant for special events.
Toronto Congress Centre, Etobicoke, ON
Server/ Waiter Nov. – Dec. 2023
Keeping tables clean and serving food.
Maintained a buffet table and replenishing finished items.
Ensured rags are taken to lodge at end of night shift & picked up at beginning of morning shift.
Helped cooks in whatever capacity called upon.
Memorizing the menu and recommending appetizers, meals, and drinks from restaurant wine
stock.
Delivering a memorable dining experience by resolving all customer issues promptly.
Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state
regulations.
CERTIFICATES
Certificate of WHIMS.
Work Health and Safety Awareness.
LICENSES
Smart Serve License (Online Training and Test)
Forklift License (Regal Forklift Training)
REFERENCES
Available upon request.
