TwinStar™ SG-1 J43

Maintenance
Manual
on
 TwinStar™ J43 Maintenance Manual

© Copyright 2016 Scientific Games Corporation. All Rights Reserved. Unauthorized Distribution Prohibited. Confidential.

This Document (in this section referred to as “Document”) contains a variety of (a) materials and other items relating to products
or services of Scientific Games Corporation, or one or more of its directly or indirectly wholly owned companies (collectively
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The specifications and information contained in this documentation are subject to change without notice. All statements,
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 TwinStar™ J43 Maintenance Manual

Table of Contents
Introduction ..................................................................................................................................... 4
Prerequisites .................................................................................................................................... 4
Recommended References .............................................................................................................. 4
Tools Required ................................................................................................................................ 5
Disconnecting EGM from Power.................................................................................................... 6
CPU-4.2.2X / Backplane 4.0 Assembly Chassis ............................................................................ 7
Removal of Main Monitor .............................................................................................................. 8
Install Main Monitor ..................................................................................................................... 12
Removal of Topper (Marquee) LCD ............................................................................................ 15
Removal of iDeck™ ..................................................................................................................... 18
Removal of the Printer .................................................................................................................. 23
Removal of the Backplane ............................................................................................................ 25
Removal of the Sub-Woofer ......................................................................................................... 28
Removal of the Bill Validator Housing ........................................................................................ 29
CPU-4.2.2X Review the DP Identification Diagram .................................................................... 33
Cabinet ID ..................................................................................................................................... 34
EMU/LCU Board Port Configuration ........................................................................................... 35
For additional information ............................................................................................................ 35

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 TwinStar™ J43 Maintenance Manual

Introduction
 Removal of components within the TwinStar™ SG-1 J43 cabinet

Prerequisites
Before taking this course, please complete the following:
 Introduction to TwinStar™ SG-1 J43 Installation Manual

Recommended References
 SG-1J43ST_A_Operators Instructions Manual – As with all manuals, this one gives you
all the specs of the TwinStar™ SG-1 J43 Cabinet, goes over opening and closing all
doors, mounting and securing the cabinet, it shows you how to remove and install the
CPU, along with instructions on how to setting the machine on a base. It also covers
Attendant pays and Cancelling of credits and lastly show you the connections and
locations of the Backplane board and Lighting Control Unit (LCU) board.
 1456703 CPU-4.1.1X_CPU-4.2.2X Service Manual and User Guide – a brief overview of
the features and characteristics of the CPU-4.x.xX control subsystem.
 1458262 User Guide ArgOSTM 2.x - introduces Argos ™ 2.x, the latest Scientific Games
operating system (OS) built on Windows® technology. Argos ™ 2.x runs on CPU-4X
and is supported by multiple Scientific Games hardware platforms.

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 TwinStar™ J43 Maintenance Manual

Tools Required
The following tools are required to work on the TwinStar™ SG-1 J43:

 7mm nut drive

 #1 & #2 Phillips screwdriver
 Small Flathead Screwdriver
 ESD wrist strap
 7mm socket
 Flash Light
 Ratchet
 Diagonal Cutters
 Ladder
 Protective Foam
 3/13 Allen Wrench
 5/32 Allen Wrench

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 TwinStar™ J43 Maintenance Manual

Disconnecting EGM from Power

1. Refer to the Installation Participant Guide for opening the belly door.
2. Confirm that the game is switched OFF.
3. Unplug the line cord from the AC module, Figure 1.

Figure 1 Line cord from the AC module

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 TwinStar™ J43 Maintenance Manual

CPU-4.2.2X / Backplane 4.0 Assembly Chassis

The procedure below describes how to remove CPU-4.2.2X from the backplane 4.0 assembly
chassis on the CPU for the TwinStar™ SG-1 J43:
1. Unlock and open CPU-4.2.2X.
2. Lift the door upward, and pull on the bottom lever, Figure 2 (A).
3. Gently remove CPU-4.2.2X from the backplane 4.0 assembly chassis, and place on a
flat, non-abrasive surface.

Figure 2 CPU Removal Lever

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 TwinStar™ J43 Maintenance Manual

Removal of Main Monitor

Note: This required two technicians to remove the main monitor to meet the safety
requirement.

1. Refer to the Installation Participant Guide for opening the main door, Figure 3.

Figure 1 Accessing Locks on Main Door

2. Power off the EGM at the power switch.

3. Grasp each side of the Main Door, then pull out and up, Figure 4.

Figure 2 Open Main Door

4. With the main door open, open the pillow crossmember by grasping the top of the
trim and tilting it to towards yourself, Figure 5, Figure 6.

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 TwinStar™ J43 Maintenance Manual

Figure 5 Pillow Crossmember Figure 3 Pillow Crossmember - Side

View
5. Disconnect Monitor Cables (DP Cable, Power Cable, Monitor Bezel Lighting Cable,
Touchscreen) from behind the monitor, Figure 7.

Figure 7 Monitor Cables

6. Use the 10mm and wrench to loosen the four 10mm Mounting Screws located on
each side of the mounting bracket on the back of the monitor, Figure 8, Figure 9.

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 TwinStar™ J43 Maintenance Manual

Figure 8 (2) right-side Screws Figure 9 (2) left-side Screws

7. Ensure to loosen the screws enough so that when the monitor is lifted up, it does not
catch on the mounting bracket.
8. With the assistance of another technician, lift monitor up enough to where the
mounting screws are in the middle of the screw guide, then pull towards you slightly,
Figure 10.

Figure 10 Monitor Brackets

9. Allow monitor to come forward, but leave hinges in bracket, until you are at a point
that is level for both technicians to lift monitor.

10. Place monitor in a safe secure area until you are ready to re-mount or replace it,
Figure 11.

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 TwinStar™ J43 Maintenance Manual

Figure 11 Main Monitor

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 TwinStar™ J43 Maintenance Manual

Install Main Monitor

Note: This procedure requires two technicians to meet the safety requirements for installing
the main monitor.

1. With the assistance of another technician, orient monitor to where the bottom and middle
hinges face the cabinet, Figure 12.

Figure 12 Monitor Back-side Hinges

2. Secure bottom and middle hinges to mounting brackets on machine. Ensure that you align
them and they are seated fully before raising monitor to secure to mounting bracket,
Figure 13.

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 TwinStar™ J43 Maintenance Manual

Figure 13 Monitor Brackets

3. Raise monitor and ensure you have the mounting screws aligned with the mounting
bracket.
4. Tighten the (4) 10mm nuts to secure the monitor to the mounting bracket, Figure 14.

Figure 14 (4) 10mm Nuts

5. Connect Monitor Cables (DP Cable, Power Cable, Monitor Bezel Lighting Cable,
Touchscreen) from behind the monitor, Figure 12.

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 TwinStar™ J43 Maintenance Manual

Figure 12 Monitor Cables

6. Turn Power On.

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 TwinStar™ J43 Maintenance Manual

Removal of Topper (Marquee) LCD

Note: The LCD is not hinged and will fall unless two technicians perform the removal
procedure. In addition, the screws holding on the LCD, Center cover, and Outside cover are
all different sizes.
1. Refer to the Installation Participant Guide for opening the main door.
2. Power off the EGM at the power switch.
3. If applicable, unbolt the EGM from the slot stand (if the game is in the middle of the
bank).
4. Position the ladder behind the EGM.
5. Use a #2 Phillips remove the four screws holding on the center cover, Figure 13.

Figure 13 Center Cover Screws

6. Set the cover and the screws in a safe
location.
7. Disconnect the two cables from the super candle, Figure 14 (A).

Figure 14 Tower Light Cables

8. Use a 7mm to remove the grounding braid nut, Figure 15.

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 TwinStar™ J43 Maintenance Manual

Figure 15 Candle Grounding Nuts

9. Use a #2 Phillips to remove the ten screws holding on the outside cover, Figure 16.

Figure 16 Outside Cover Screws

10 Set the cover and screws in a safe location.

11 Disconnect the three cables: DP cable, Power, and LED control cable from the back of
the monitor, Figure 17.

Power Cable

DP Cable LED
Cable

Figure 17 LCD Cables

12 With the help of another tech holding the
front of the LCD, use a #2 Phillips to remove the fours screws holding on the LCD,
Figure 18.

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 TwinStar™ J43 Maintenance Manual

Figure 18 LCD Screws

13 Set the LCD in a safe location.

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 TwinStar™ J43 Maintenance Manual

Removal of iDeck™
Note: You won’t be able to remove the iDeck™ unless the stacker access door is open and
lower portion of the main door is removed.
1. Open the Main door.
2. Power off the EGM.
3. Open the lower portion of the main door, by grasping the top of the trim and tilting it
towards yourself, Figure 19.

Figure 19 Lower Main Door

4. Place a piece of foam on the iDeck™, Figure 20.

Figure 20 Foam Material

5. Disconnect the two cables on the right side of the cabinet that are plugged into the
BV/Printer Insert Light Bezel, Figure 21.

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 TwinStar™ J43 Maintenance Manual

Figure 21 BV/Printer Insert Light Bezel Cable

6. Using Diagonal cutters, cut the four ty-wraps, Figure 22 (A).

7. Remove the ferrite, Figure 22 (B).

Figure 22 Four Ty-wrap cables/Ferrite

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 TwinStar™ J43 Maintenance Manual

8. Disconnect the two cables on the left of the cabinet for the speaker, Figure 23.

Figure 23 Speaker Cables

9. Disconnect the USB charger cable from the power pack unit (if applicable), Figure
24.

Figure 24 USB Charger Cables

10. Remove the two grounding braids on either side of the cabinet with a 7mm, Figure
25.

Figure 25 Left and Right Grounding Cable Nuts

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 TwinStar™ J43 Maintenance Manual

11. Remove the four screws two on each sides holding the lower portion door, Figure 26.

Figure 26 Screws on Lower Door

12. Remove the Lower Door and set aside in a safe location.
13. Open the Belly Door.
14. Open the Cashbox door.
15. Remove the cover on bottom of iDeck™, by using a #2 Phillips to remove the six
screws, Figure 27.

Figure 27 iDeck™ Cover Screws

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 TwinStar™ J43 Maintenance Manual

16. Disconnect the five cables on the bottom of the iDeck™, Figure 28 (A).

Figure 28 iDeck™ Cover Cables

NOTE: The LED control board doesn’t need to be disconnected, but if replacing iDeck™, you
will need to ensure that you remove the board before turning in for RMA. This will not come
with order when replacing.

17. Use a 7mm Nut Driver to remove 13 nuts, Figure 29.

Figure 29 iDeck™ Nuts Relocations

NOTE: When taking out the iDeck™, the Button Assembly should be kept with the EGM.
When the iDeck is ordered, it will not come with the Button Assembly.

18. Push up from the bottom of iDeck to remove it, Figure 30.

Figure 30 iDeck™ Front-side View

19. To replace, perform steps 1-18 in reverse order.

20. Route all cables correctly to prevent them from being damaged or pinched.

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 TwinStar™ J43 Maintenance Manual

Removal of the Printer

1. Open the Main door.
2. Power off the EGM.
3. Lower the lower door by grasping the side and pulling down.
4. Lift up on the lever on the left side of the printer, Figure 31.

Figure 31 Lever on the left-side

5. Remove and save the two screws with a #2 Phillips, Figure 32 (A).

Figure 32 Printer Screws

6. Loosen the two thumbs screws, Figure 32 (B).

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 TwinStar™ J43 Maintenance Manual

7. Disconnect the cable from underneath, Figure 33.

Figure 33 Printer Cables

8. Remove the printer from the EGM and set in a safe location.

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 TwinStar™ J43 Maintenance Manual

Removal of the Backplane

1. Refer to the Installation Participant Guide for opening the main door.
2. Power off the EGM.
3. Refer to the Installation Participant Guide for opening the belly door.
4. Disconnect the power cord from the power supply, Figure 34 (A).
5. Loosen the thumb screw and remove the power supply, Figure 34 (B).

Figure 34 Power Cables

6. Remove the PVM (Polar Vortex Modular) by pulling on the bottom, Figure 35

Figure 35 Polar Vortex Modular

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 TwinStar™ J43 Maintenance Manual

7. Use a #2 Phillips to remove the screw and the Test (Diagnostic) Switch bracket
from the assembly on the right side, Figure 36.

Figure 36 Test (Diagnostic) Switch Screw

8. If applicable, disconnect and remove the Test (Diagnostic) Switch.
9. Disconnect the Cabinet ID; this will stay with new backplane in the EGM, Figure
37.

Figure 37 Cabinet ID

10. Disconnect all of the rest of the cables from the backplane

Note: Take a picture of how and where all of the cables are plugged into the backplane, they
must be connected in the same location when installing the new backplane.

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 TwinStar™ J43 Maintenance Manual

11. Use a #2 Phillips to loosen the six screws (two and the left and right sides, one on
the top and one the bottom), Figure 38.

Figure 38 Backplane Screws

12. Lift the backplane assembly up and out through the main door.

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 TwinStar™ J43 Maintenance Manual

Removal of the Sub-Woofer

1. Refer to the Installation Participant Guide for opening the main door.
2. Power off the EGM at the power switch.
3. Refer to the Installation Participant Guide for opening the belly door.
4. Use a # 2 Phillips to remove the two screws below the sub-woofer, Figure 39
(A).
5. Disconnect the power cable, Figure 39(B).
6. Remove the sub-woofer from the EGM and set in a safe location.

Figure 39 Sub-Woofer

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 TwinStar™ J43 Maintenance Manual

Removal of the Bill Validator Housing

1. Refer to the Installation Participant Guide for opening the main door.
2. Power off the EGM at the power switch.
3. Lower the lower door by grasping the side and pulling down.
4. Lift up on the lever on the left side of the printer.
5. Lift up on the lever on the left side of the Bill Validator, Figure 40.

Figure 40 Bill Validator Lever

6. Behind the Bill Validator disconnect the cable Figure 41 (A) and cut the
ty-wrap, Figure 41 (B).

Figure 41 Bill Validator Connector and Ty-Wrap

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7. Unlock the Cash Box Door and pull the door downward, Figure 42.

Figure 42 Cash Box Door

8. Unlock the stacker door, Figure 43.

Figure 43 Stacker Door

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 TwinStar™ J43 Maintenance Manual

9. Remove the stacker by pulling it forward, Figure 44.

Figure 44 Stacker

10. Remove the four screws from where the stacker was located with a #2
Phillips, Figure 45.

Figure 45 Housing Screws

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 TwinStar™ J43 Maintenance Manual

11. Remove the screws on the left hand side of the housing with a #2 Phillips,
Figure 46.

Figure 46 Left-side Screw

12. Remove the housing from the EGM.

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 TwinStar™ J43 Maintenance Manual

CPU-4.2.2X Review the DP Identification Diagram

See below for information on the location of where the Main LCD Display, the iDeck LCD display,
and the Top LCD Display are plugged in on the backplane board, Figure 47.

Figure 47 Display Locations on Backplane Board

TwinStar™ SG-1 J43

V1 Connects to Primary monitor
V2 Connects to iDeck
V3 Connects to Top monitor

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 TwinStar™ J43 Maintenance Manual

Cabinet ID
See below for information on the location of where the cabinet ID board is plugged in on the
backplane board, Figure 48, located to the right of the display ports.
Note: If the board is not plugged in, or does not say TwinStar™ SG-1 J43, the game will not
function.

Figure 48 Cabinet ID Location on Backplane Board

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 TwinStar™ J43 Maintenance Manual

EMU/LCU Board Port Configuration

The diagram below is the standard proper port location for the cabinet lighting cable to ensure the
cabinet side lightings will be in sync.
Note: This diagram of the EMC/LCU board is specific for TwinStar™ SG-1 J43 compared to
other TwinStar Series.

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 TwinStar™ J43 Maintenance Manual

For additional information

Contact Scientific Gaming at:

 Web
http://www.scientificgames.com

 SharePoint Site
https://gamepoint.scientificgames.com/gaming/pmo/training/SitePages/Home.aspx

 E-mail
[email protected]

 Telephone
United States/Canada: 1-877-462-2559
International: +1 702 584 7755

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