Xerox ® Managed IT Ser vices

Optimize and Protect Your Business

with Xerox® Managed IT Services.
Keeping up with advancing business technologies in general has always been exhausting.
But when it comes to running your business at top productivity and profit potential, you’d
better have your running shoes. Many businesses like yours find themselves in a balancing
act when it comes to optimizing technology. All this, just as digital risks and threats to your
business are on the rise.

O N LY 7 %
O F SM B OW N E R S (1-9 9 9)
H A V E F U L L T I M E I T S TA F F BAL ANCING ACT FIND YOUR FOOT ING

Balancing cash flow with IT needs is tough— From the data center to the desktop,
as is finding a partner that understands the Xerox ® Managed IT Services meets all your
unique needs of your business. If this is your day-to-day IT challenges by a customized
reality, Xerox ® Managed IT Services is here for strategy to drive down costs while
you. Our specialized team of local experts let improving the consistency, security
you keep your business running at optimal and quality of your IT experience.
levels while helping to develop a time- and Organizations that partner with us unlock
money-saving IT strategy. measurable benefits, such as:

From the proliferation of cloud computing • Predictably lower operational costs

to the expansion of hybrid work, many with a fixed monthly fee to cover your
businesses have found a path to resilience unique needs
due, in part, to technology that empowers
• Proactive IT support that improves
efficiency and increases access to customers.
reliability and security
But without the advanced IT infrastructure
to support them, those same enabling • Clear visibility of your current technology
technologies can make it easier for cyber with support from a virtual CIO to help you
attackers to breach your defenses and plan and implement your future strategy
jeopardize the business you’ve worked so
hard to nurture and grow. • National US-based helpdesk

• Access to a wide range of

specialized engineers

• Strategic planning

Techaisle Accelerating and Upleveling your SMB Business, 2023

Xerox® Managed IT Services
Our local engineering talent understand the unique technology needs of small-to-medium sized businesses, with a goal of enhancing
your IT efficiency, reliability, security, and overall performance—at the right price—while allowing you to focus on your core business
operations. We scale with you as you grow—so you’ll always have the support you
MANAGED
need without searching for other vendors who won’t know you or your business. MANAGED
NETWORK & MANAGED IT
WORKSTATION
SERVER
HELPDESK SUPPORT
Workstation Maintenance (Patching, AV)  
Endpoint Support  
Business Hour Helpdesk Support (8 am–5 pm, M-F)   
24x7x365 Helpdesk Support Optional Optional Optional

DEDICATED VIRTUAL CIO

Quarterly Business Reviews   
IT Strategy and Budget Planning   

DEDICATED NETWORK ADMIN

Develop and Maintain Technical Documentation   
Identify Trends and Technical Risks   

REMOTE MONITORING & MANAGEMENT

Infrastructure Support (e.g., Servers, Network, Firewall)  
Vendor Management (e.g., Line of Business Applications, ISP, Voice)   
24x7x365 Proactive Monitoring and Business Hour Issue Resolution Optional Optional Optional
24x7x365 Incident Resolution Optional Optional Optional
Microsoft Operating System Patching   
Windows Antivirus Management   
Email Security (Antivirus/Anti-spam/Filtering/Threat Detection) Optional Optional Optional
Complete Email Protection (Email Security Plus Cloud Archiving and Backup) Optional Optional Optional
Total Email Protection (Complete Plus AI, Heuristics, and Phishing Training) Optional Optional Optional
Third-party Application Patching Optional Optional Optional
Web Filtering Optional Optional Optional
End-user Security Awareness Training Optional Optional Optional
Follow Me Filtering (DNS-based)* Optional Optional Optional
Trusted Devices and Device Location* Optional Optional Optional
Multi-factor Authentication* Optional Optional Optional
Single Sign-on* Optional Optional Optional

MANAGED
MANAGED
BACKUP &
BACKUP
CONTINUITY
MANAGED DATA PROTECTION
Monitor and Manage Supported Backup Solutions  
On-site Backups (Local Backups)  
Off-site Backups (Cloud-replicated Backups)  
File and Folder Restores  
Monthly Test Restores  
Data Recovery Support  
Local Failover 
Cloud Failover 
*Professional services required for custom configuration

Conquering IT costs starts with a consultative assessment.

Visit xerox.com/manageditservices to schedule yours today.
xerox.com • (800) 555-6321

© 2024 Xerox Corporation. All rights reserved. Xerox® is a trademark of

Xerox Corporation in the United States and/or other countries. 08/24 BR40465