ASSESSMENT OF FACILITIES MANAGEMENT OF SELECTED

AIRCRAFT MAINTENANCE FIRMS: A BASIS FOR DEVELOPMENT OF

FACILITIES MANAGEMENT MODEL FOR HAU AERONAUTICS
PROGRAM

A FACULTY RESEARCH OUTPUT PRESENTED TO THE UNIVERSITY

RESEARCH OFFICE

ODERINDE, EBENEZER K.
STUDENT ID: 20640688

JANUARY 23,2025
 INTRODUCTION

The aviation industry in the Philippines plays a very important role in national

development. With the country’s position in Southeast Asia, it serves as a major hub for both

domestic and international air travel. The aviation sector facilitates the movement of people,

goods, and services, thereby contributing significantly to the economy. However, this rapid

growth has led to several challenges, particularly in the management of aviation facilities. Airports

and other aviation-related infrastructure are the backbone of this sector, and their efficient

operation is critical to the smooth functioning of air travel (Civil Aviation Authority of the

Philippines, 2024).

The history of aviation in the Philippines dates back to the 1930s, but the sector began to

grow rapidly after World War II. Over the decades, the government has made substantial

investments in the development of the country's airport infrastructure. Despite these investments,

however, many airports still face significant challenges, including outdated facilities, congestion,

and issues with safety standards. For example, the Ninoy Aquino International Airport (NAIA),

which handles the majority of international flights, continues to struggle with overcrowding and

aging infrastructure (De la Salle University, 2019). In addition, facilities management in these

airports has been increasingly recognized as a critical factor in ensuring smooth operations and

safety.

Facilities Management refers to managing and maintaining the buildings, equipment, and

services of aircraft maintenance firms to ensure they operate safely, efficiently, and in line with

aviation standards. Facilities management in aviation is a complex task that requires expertise in

a range of areas, including building maintenance, security, safety protocols, and customer service.

The demand for efficient management of airport facilities is growing as air travel in the

Philippines continues to increase. However, many airports are still grappling with problems such

as inadequate training of facilities managers, poor maintenance practices, and insufficient funding

for necessary upgrades (Aguinaldo & Tan, 2023). As a result, airports in the Philippines often face
difficulties in meeting international standards, which can impact the overall passenger experience

and safety.

In addition to these operational challenges, the rapid growth in passenger numbers presents

logistical difficulties. The Philippine government has recognized the need for reform and

modernization within the sector and is working to address these concerns through major

infrastructure projects and public-private partnerships (JG Summit Holdings, 2024). The

modernization of airports like NAIA, Mactan-Cebu, and Clark International Airport is part of a

broader effort to improve the overall efficiency of the aviation sector. However, a significant gap

remains in the management of facilities, which directly impacts the day-to-day operations and

safety of these facilities (Santos, 2023).

Facilities Management in the Aviation Sector

Facilities management in the aviation sector is very important for the smooth functioning

of airports and aircraft maintenance organizations (MROs). It involves managing the buildings,

equipment, and resources necessary for daily operations. For MROs, this means having the right

tools, systems, and environment to ensure aircraft safety and readiness (Dela Cruz, 2020). As air

travel grows in the Philippines, so does the importance of well-maintained airports and aircraft

maintenance facilities.

According to Llamas (2020), while the Philippine aviation sector has made progress, it still

faces challenges with outdated infrastructure and equipment. Airports and MROs need continuous

upgrades to handle increasing air traffic. This is not just about improving buildings, but also

ensuring the systems for aircraft maintenance and repair are effective. In the Philippines, many

facilities still face issues like outdated technology, lack of skilled staff, and inconsistent

management practices (Yap, 2018).

Challenges Faced by MROs in the Philippines

MROs in the Philippines are essential for maintaining the country's aviation safety

standards, but they face several challenges. One major problem is outdated facilities and

equipment. MROs need to keep up with international standards, but many facilities still use older
tools and machines that are no longer effective for modern aircraft (Dela Cruz, 2020). As pointed

out by Yap (2018), a lack of modernization can lead to longer maintenance times, increased costs,

and, most importantly, risks to passenger safety.

Another problem is the shortage of skilled labour. Facilities management in MROs requires

experts in both aviation technology and management, but the Philippines faces a gap in properly

trained staff (Baviera, 2021). Training programs for maintenance staff are not always up to date,

and this leads to less efficient operations. As Dela Cruz (2020) states, continuous training is very

important to making sure staff can handle new technologies and best practices in aircraft

maintenance.

Also, the facilities themselves are often fragmented. This means that different parts of the

MRO may be managed in separate ways without a clear, unified strategy (Llamas, 2020). This

lack of coordination can result in delays and inefficiencies. A study by Yap (2018) found that the

absence of integrated management systems in MROs leads to increased downtime for aircraft,

which affects airline schedules.

Government Efforts and Modernization

The Philippine government has recognized the importance of improving aviation

infrastructure. The Philippine Economic Blueprint for the Aviation Sector (NEDA, 2021) lays out

plans for modernizing the country’s airports and MRO facilities. These plans include increasing

investments in airport infrastructure and privatizing certain airport services to boost efficiency.

However, despite these efforts, Llamas (2020) notes that much of the progress has been slow due

to economic challenges and political issues.

In recent years, the Civil Aviation Authority of the Philippines (CAAP) has introduced

stricter regulations for airport safety and aircraft maintenance. These regulations are designed to

ensure that MROs meet international standards and provide safe services (CAAP, 2022).

However, the implementation of these regulations remains a challenge, as many MROs lack the

resources to upgrade their facilities and adopt newer technologies.

Best Practices for Facilities Management in MROs

To improve facilities management in MROs, it is helpful to look at best practices from other

countries. For example, using technology like predictive maintenance can help MROs avoid

delays and reduce costs by predicting when aircraft will need repairs before problems occur (Dela

Cruz, 2020). This approach has been successful in other parts of the world, and it could be adapted

to the Philippine aviation industry.

Another best practice is integrating management systems for maintenance, staff training,

and equipment management. According to Yap (2018), when all parts of MRO operations are

connected through a single management system, it becomes easier to plan maintenance schedules,

track equipment usage, and ensure that the right people are available for the job.

Investing in staff training is also essential. MROs need to have programs that update the

skills of their workers regularly, especially as new technologies are introduced (Baviera, 2021).

By ensuring that employees stay up to date with the latest trends in aviation maintenance, MROs

can improve both safety and efficiency

The Philippine aviation sector faces significant challenges in facilities management for

MROs. The lack of modern equipment, skilled labour, and coordinated management systems are

key issues that need to be addressed. However, the government’s ongoing efforts to modernize

infrastructure and improve regulations are positive steps. By adopting international best practices,

such as using advanced technology and investing in staff training, the Philippines can improve

the effectiveness of its MROs and better meet the demands of the growing aviation industry.

Role of Facilities Management in HEIs Offering Aeronautics Programs

Facilities Management (FM) ensures that higher education institutions (HEIs) offering

aeronautics programs have the necessary infrastructure to support both teaching and practical

training. It focuses on creating a safe, functional, and sustainable environment for learning and

research.

FM ensures that specialized facilities, such as simulation labs, hangars, and workshops,

are properly maintained to support the hands-on experience required in aeronautics education
(Hassanain & Alshibani, 2024). It also ensures compliance with aviation rules and safety

standards, helping the institution meet regulatory requirements (Amaratunga & Baldry, 2000).

FM also plays a role in saving costs by preventing equipment breakdowns and adopting

energy-efficient solutions, which aligns with global sustainability goals. By keeping the facilities

in good condition, FM helps the institution maintain a strong reputation and attract students

(Hassanain & Alshibani, 2024).

Aim of Study

This study aims to examine how facilities management is handled in some aircraft

maintenance firms in the Philippines, focusing on how well these facilities meet the needs of

aeronautics education programs. It will identify the main challenges that affect efficiency, safety,

and sustainability in these facilities. The study will also explore how these issues impact the

quality of education and propose practical solutions to improve management practices, ensuring

they support Holy Angel University’s Aeronautics Program effectively.

Objective of the Study

The general objective of the study is to conduct assessment of facilities management of selected

aircraft maintenance firms as a basis for development of facilities management model for HAU

aeronautics program.

Specifically,

1. To assess the current state of facilities management of selected Philippine aviation

companies

2. To identify the main challenges faced by facilities managers in maintaining aviation

infrastructure.

3. To explore the impact of these challenges on the efficiency, safety, and overall experience

of passengers.

4. To identify training approaches for enhancing skills and capabilities in managing airport

and aviation-related facilities.

 5. To propose facilities management Model for HAU Aero Program

Research Framework

o Research Variables

This study looks at how facilities management practices affect the quality of aeronautics

education in the Philippines. Specifically, it will explore how the management of aircraft

maintenance facilities in schools impacts safety, operational efficiency, and the quality of

education.

• Independent Variables (IVs):

1. Current States of Selected MROs in the Philippines (X1): This examines the

current condition of aircraft maintenance facilities in the Philippines, focusing on how

they support training. It looks at the overall state of these facilities, including their

infrastructure, resources, and practices.

2. Challenges in Facilities Management (X2): This includes problems like financial

constraints, old buildings, and the difficulty of maintaining specialized equipment for

aircraft. It also involves issues like meeting environmental and safety standards. These

challenges can make it harder for facilities to support training and daily operations.

3. Impacts of Facilities Management (X3): This looks at how facilities management

affects operations, safety, and the learning experience. For example, good

management can reduce downtime, make equipment last longer, and improve how

students learn.

4. Facilities Management Practices (X4): This refers to how the maintenance of

equipment and facilities is done. It includes planning and fixing problems, using

resources like labour, equipment, and money, and following safety rules. Good

management ensures that the training areas and equipment are always in working

condition for students.

 • Dependent Variables (DVs):

1. Operational Efficiency (Y1): This refers to how well the facilities run on a daily basis,

ensuring equipment is working and resources are being used properly. It’s measured by

how well maintenance is done, how often equipment breaks down, and how well

resources are managed.

2. Safety Standards Compliance (Y2): This measures how well the facilities follow safety

rules and regulations. It ensures that students and staff are working in a safe environment

according to national and international aviation safety standards.

3. Quality of Education (Y3): This refers to how well the facilities help students learn,

especially in hands-on training. It looks at whether the facilities provide students with the

tools, simulators, and aircraft they need to prepare for their careers in aviation.

Independent Variables Dependent Variables

Y is a function of X1, X2, X3, X4

Selected MROs in the HAU Aeronautic

Philippines
Program FM Model
Current States, X1
Development, Y
Challenges, X2
Impacts, X3
Interaction among the variables
Practices, X4

Fig. 1: Research Framework

As illustrated in the research framework, developing the HAU facilities management plan

may depend on four independent variables. The interactions among these variables are anticipated

to contribute to the formulation and success of the plan.

 o Theoretical Framework

The theoretical foundation for this study is built on Systems Theory and the Resource-Based

View (RBV):

1. Systems Theory: Systems Theory provides the foundation for understanding how

organizations function as interconnected units, where each part relies on the others to

achieve overall objectives (Von Bertalanffy, 2022). In this study, facilities management

is considered a critical subsystem that must work harmoniously with educational

objectives and operational needs. Poor management in one area, such as inadequate

maintenance or outdated infrastructure, can disrupt the entire system, affecting both the

quality of education and operational efficiency. By using Systems Theory, the study will

explore how improving facilities management can enhance overall performance in

aviation education.

2. Resource-Based View (RBV): The RBV focuses on how organizations can leverage

internal resources to achieve a competitive advantage. In this context, well-managed

facilities—such as properly maintained classrooms, simulators, and aviation

equipment—are considered valuable resources. The RBV suggests that maximizing the

potential of these resources can improve educational outcomes and operational efficiency.

For instance, the availability of up-to-date aviation tools and equipment is essential for

ensuring that students receive industry-relevant training. Effective facilities management

practices will allow institutions to utilize these resources to their fullest potential, thus

supporting high-quality education and safe, efficient operations (Hassanain & Alshibani,

2024).

o Conceptual Model

The conceptual model of this study illustrates the relationship between the independent

variables (facilities management practices and challenges) and the dependent variables
(operational efficiency, safety, and educational quality). The model emphasizes the idea that

effective management of resources and overcoming challenges leads to improved operational

outcomes and higher-quality education in aeronautics programs.

Significance of the Study

This study is important as it will provide insights into the challenges faced by facilities

managers in the Philippine aviation sector, particularly in the context of aeronautics education

programs such as those offered by Holy Angel University (HAU). By focusing on the

management of aircraft maintenance facilities and other aviation-related infrastructure, this

research aims to identify gaps that impact not only the operational efficiency of aviation

institutions but also the quality of education and safety standards. Addressing these challenges

will contribute to enhancing the learning environment for students in HAU's Aeronautics

Program, ensuring they receive training that meets industry standards and prepares them for a

successful career in aviation.

The findings of this research will benefit HAU, airport authorities, policymakers, and

facilities managers by providing practical recommendations to improve facilities management.

This includes optimizing resource use, ensuring safety compliance, and enhancing the overall

quality of education. Furthermore, improving facilities management in aeronautics education

programs can increase the sustainability and competitiveness of the aviation sector in the

Philippines, aligning with the growing demand for skilled professionals in the industry.
 RESEARCH METHODOLOGY

This chapter explains the research design, methods used to collect data, and how the data

will be examined. The goal is to understand the challenges faced in managing facilities in the

aviation sector, especially in aircraft maintenance firms in the Philippines, and suggest practical

solutions. The study will also develop a facilities management model, especially for Holy Angel

University's (HAU) Aeronautics Program.

Research Design

The study will use a mixed-methods approach. This means both qualitative and quantitative

research will be used to collect and analyse the data.

• Qualitative research will involve semi-structured interviews with professionals in the

aviation industry. This will help gather personal opinions on the challenges and solutions

related to facilities management.

• Quantitative research will use a survey to gather numerical data from a larger group of

people. This data will help identify common trends and practices in facilities management

in the aviation industry. The combination of both methods allows for a well-rounded

understanding of the issue.

Objectives of the Study

The study aims to achieve the following:

1. Identify the main challenges in facilities management in the aviation industry in the

Philippines.

2. Research and compare the best practices in facilities management, especially in

educational institutions offering aeronautics programs, to create a solid foundation

for developing a model for the industry.

 3. Create a tailored facilities management model for the aviation industry, which

includes a SWOT analysis to evaluate strengths, weaknesses, opportunities, and

threats.

4. Propose a development plan for improving and expanding aviation facilities,

considering both short-term and long-term goals.

5. Develop a financial plan to ensure the proposed model is sustainable and feasible,

from its creation to implementation.

Population and Sample

The research will focus on professionals working in aviation firms, MRO companies and

facilities management in the Philippines, particularly those involved in aircraft maintenance. In

the Philippines, there are over fifty aviation companies, including a mix of large and smaller

operators. For the purpose of this study, five airline companies and three MROs will be selected.

The selected companies are:

o Airlines

• South East Asia Airlines (SEAIR)

• Philippines Airlines

• Sunlight Air

• Cebu Pacific

• AirAsia

o MROs

• Dornier Technology

• SIA Engineering Philippines (SIAEP)

• Aviation Partnership Philippines (APLUS)

The selection is based on criteria such as company size, fleet capacity, scope of operations,

and their role in both domestic and international aviation sectors. By selecting these eight

companies, this study aims to provide a broader perspective on the industry's practices and
challenges while maintaining a manageable scope for in-depth analysis. The diverse selection

ensures that the research findings are applicable to a wider range of aviation companies,

improving the generalizability of the results.

For the qualitative research, 30 - 40 professionals from the aviation sector will be

interviewed, including facilities managers, aviation staff, safety officers, and academicians. I plan

to interview 30 - 40 professionals in order to gather a range of insights from different experts in

the aviation industry. This sample size is large enough to capture diverse opinions, but small

enough to allow for detailed analysis. Research suggests that this number is ideal for achieving

data saturation, where new insights are no longer emerging, ensuring the quality of data without

being overwhelming (Guest et al., 2020; Marshall et al., 2013).

For the quantitative part, I plan to survey 50 - 100 people. This sample size is large enough

to give reliable results and allow for proper statistical analysis. Research by Krejcie and Morgan

suggests that this range is ideal for representing a larger population and ensuring accuracy, while

still being manageable for the study. This will provide broader insights into common issues,

trends, and solutions in facilities management.

Data Collection Methods

For the qualitative part, semi-structured interviews will be conducted. These interviews will

allow the researcher to ask open-ended questions and follow-up questions based on the

responses. The interviews will focus on:

a. The main challenges in facilities management.

b. Current practices and how they are working.

c. Suggestions for improvements.

The interviews will be recorded and transcribed for detailed analysis.

Quantitative Data Collection: The quantitative data will be collected using a structured

survey. The survey will include both closed-ended questions (multiple choice, yes/no) and Likert

scale items (rating the importance of various factors) to gather information on:
 a. Maintenance practices in the aviation industry.

b. Safety and compliance with local regulations.

c. Staff training and development.

d. General opinions about the quality of facilities management.

The survey will be anonymous to encourage honest responses.

Data Analysis Techniques

• Qualitative Data Analysis: The data from the interviews will be analysed using thematic

analysis. This involves reviewing the interview transcripts and organizing the responses

into themes such as:

a. Challenges in facilities management (e.g., outdated equipment, lack of training).

b. Best practices and successful strategies.

c. Recommendations for improvement.

• Quantitative Data Analysis: The quantitative data from the surveys will be analysed

using descriptive statistics to summarize the results. This will include finding out how

often certain challenges occur and how common different practices are. Additionally,

correlation analysis will be done to see if there are any links between different factors,

such as investment in equipment and the effectiveness of facilities management.

Research Software

In this research, several software tools will be used to support data collection,

organization, and analysis. These tools will be crucial in achieving the goals of the study,

ensuring the research process is efficient, structured, and accurate. Below is an overview of

the software that will be used and how each will contribute to the methodology.

1. Data Collection: For gathering data, Google Forms or Microsoft Forms will be utilized.

These tools are ideal for creating and distributing online surveys to participants. The surveys
 will be designed to collect information about the current state of facilities management in

aircraft maintenance organizations, the challenges faced, and the practices employed. Google

Forms and Microsoft Forms will provide an efficient way to gather data from a broad group

of respondents. The automatic organization of responses will reduce the time spent on data

entry, making it easier to manage and analyse the data.

2. Data Analysis: Once data is collected, it will be analysed using Microsoft Excel and

SPSS. For basic analysis of quantitative data, such as summarizing survey responses, Excel

will be used. It offers easy-to-use functions for calculating averages, percentages, and

creating charts, which will help present the data in a clear and accessible way. For more in-

depth analysis, especially in understanding the relationships between variables, SPSS will

be used. SPSS is a powerful statistical software that can handle advanced techniques,

including correlation and regression analysis. This will allow me to examine the relationships

between facilities management practices and the effectiveness of the aeronautics education

program.

3. Qualitative Data Analysis: If qualitative data is collected, such as interview transcripts

or open-ended survey responses, NVivo will be used for analysis. NVivo is a specialized tool

for handling text-based data and will help organize, code, and analyse the qualitative

information gathered. It will be particularly useful in identifying key themes and trends

within the responses, providing valuable context and depth to the research.

Ethical Considerations

This study will follow ethical guidelines to protect the participants and ensure the research

is conducted responsibly:

o Informed consent will be obtained from all participants. This means they will be fully

informed about the purpose of the study and their role in it.
 o Participation is voluntary, and participants can choose to leave the study at any time.

o Confidentiality will be maintained throughout the study. Participants’ personal

information will not be shared, and their identities will remain anonymous.

o The collected data will only be used for academic purposes and will not be shared with

anyone outside the research team.

Limitations of the Study

There are a few limitations to consider in this study:

• Time limitations may affect the depth of the study and the number of people who can be

interviewed or surveyed.

• The study focuses on the aviation sector in the Philippines, so the findings may not apply

to other countries or industries.

• Access to participants may be restricted due to their busy schedules or other

commitments.
References
Journals and Papers
Ahmed, R., & Hassan, F. (2019). Facilities management practices in aviation: A case study of
international airports. Journal of Aviation Management, 20(2), 89–97.
Amaratunga, D., & Baldry, D. (2020). Assessment of facilities management performance in
higher education properties. Facilities, 18(7/8), 293–301.
Anon. (2015). The role of maintenance in enhancing aviation facility performance. Aviation
Infrastructure Journal, 5(3), 50–58.
Beyer, D., & Gerson, J. (2021). The role of facilities management in promoting sustainability
in aviation. Journal of Sustainable Aviation, 9(1), 42–57.
Carvalho, A. L., & Souza, M. F. (2020). Effectiveness of maintenance strategies in aviation
facilities management. Aerospace Maintenance Journal, 32(4), 220–230.
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods
approaches (4th ed.). Sage Publications.
Dalal, A. R., & Singh, R. (2019). Integrating technology into aviation facilities management.
International Journal of Aviation Technology, 25(3), 102–114.
Guest, G., Bunce, A., & Johnson, L. (2020). How many interviews are enough? An
experiment with data saturation and variability. Field Methods, 18(1), 59–82.
Hassanain, M. A., & Alshibani, A. (2024). Innovations in facilities management for higher
education institutions with an emphasis on aviation programs. Facilities Management
Review, 18(6), 111–123.
Kim, J. H., & Lee, S. Y. (2018). The impact of strategic facilities management on aviation
safety and efficiency. Journal of Aviation Safety and Maintenance, 13(4), 75–89.
Krejcie, R. V., & Morgan, D. W. (2020). Determining sample size for research activities.
Educational and Psychological Measurement, 30(3), 607–610.
Marshall, M. N., Cardno, C., & Larkin, P. (2013). The appropriate sample size for qualitative
research. Sage.
Neuman, W. L. (2014). Social research methods: Qualitative and quantitative approaches
(7th ed.). Pearson Education.
Patton, M. Q. (2022). Qualitative research & evaluation methods (3rd ed.). Sage Publications.
Robson, C. (2011). Real world research (3rd ed.). Wiley-Blackwell.
Silverman, D. (2016). Qualitative research (4th ed.). Sage Publications.
Von Bertalanffy, L. (2019). General System Theory: Foundations, Development,
Applications. George Braziller.
Yoon, J. S., & Park, K. (2022). Improving operational efficiency of aviation facilities through
 integrated facilities management systems. Aviation Operations Journal, 10(3), 56–
70.
Zubair, S., & Abbas, K. (2021). The role of asset management in aviation facility
optimization. Journal of Aviation Infrastructure, 11(5), 140–153.

Websites

Air Transport World. (2024). The MRO landscape in Southeast Asia with a focus on the
Philippines. Air Transport World. Retrieved from https://www.atwonline.com
Department of Trade and Industry. (n.d.). DTI supports expansion plans of aircraft
maintenance, repair, overhaul (MRO) company. Department of Trade and Industry.
Retrieved from https://www.dti.gov.ph
6Wresearch. (2024). Philippines aviation MRO market (2024-2030): Industry, segmentation,
share, analysis, forecast. 6Wresearch. Retrieved from https://www.6wresearch.com
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 Survey on Facilities Management of Selected Aircraft Maintenance Firms
(Part of a Research Study for HAU Aeronautics Program Development)

Dear Participant,

Thank you for agreeing to take part in this survey. This research is part of my study titled:

"Assessment of Facilities Management of Selected Aircraft Maintenance Firms: A Basis for

Developing a Facilities Management Model for HAU Aeronautics Program."

The goal of this survey is to gather information about how facilities are managed in aircraft

maintenance firms. Your answers will help in creating a plan to improve facilities management for schools

offering aeronautics programs.

Important Information

• Privacy: Your answers will stay private and will only be used for this study.

• No Personal Information: We won’t ask for any details that can identify you.

How to Complete the Survey

1. Answer all questions as honestly as you can.

2. Choose the answer that fits you best or write your response where needed.

3. The survey will take about 10–15 minutes to finish.

Thank you for your time and support! Your input is very valuable.
 PART A
Section 1: Organizational Profile
1. What type of organization do you represent?
☐ Aircraft Maintenance Firm ☐ Airline Firm
☐ Other (please specify): ___________________________________________________
2. How long has your organization been operational?
☐ Less than 5 years ☐ 5–10 years ☐ Over 10
years
3. What services does your organization offer? (Select all that apply)
☐ Line Maintenance ☐ Base Maintenance
☐ Component Repair ☐ Other: ___________________________________
4. What is the size of your facilities team?
☐ 1–10 people ☐ 11–50 people ☐ More than 50 people

Section 2: Current Facilities Management Practices

5. How does your organization manage facilities maintenance?
☐ Internal team ☐ Outsourced to third-party contractors ☐ Combination of both
6. What types of maintenance does your organization prioritize? (Select all that apply)
☐ Preventive Maintenance ☐ Corrective Maintenance
☐ Predictive Maintenance ☐ Emergency Maintenance
7. What tools or systems does your organization use for managing facilities?
☐ Manual logs (paper-based) ☐ Computerized Maintenance Management Systems (CMMS)
☐ Other software (please specify): _________________________________________________
8. How often are facilities inspections conducted?
☐ Weekly ☐ Monthly ☐ Quarterly ☐ Annually
 Section 3: Challenges in Facilities Management

9. What challenges does your organization face in managing facilities? (Select all that apply)
☐ Budget constraints ☐ Aging equipment ☐ Lack of skilled personnel
☐ Inefficient processes ☐ Compliance with safety regulations
☐ Other: _____________________________________________________________________
___________________________________________________________________________________

10. How does your organization address these challenges?

☐ Increased budget allocation ☐ Regular training programs
☐ Upgrading to modern tools/equipment ☐ Outsourcing specific tasks
☐ Other: ______________________________________________________________________
___________________________________________________________________________________

Section 4: Sustainability Practices

11. Does your organization have a sustainability policy for facilities management?
☐ Yes ☐ No
12. If yes, which of the following practices are included? (Select all that apply)
☐ Energy-efficient systems ☐ Recycling and waste reduction programs
☐ Water conservation initiatives ☐ Eco-friendly materials in construction and
maintenance
☐ Other: ______________________________________________________________________
___________________________________________________________________________________

Section 5: Developing a Model for HAU Aeronautics Program

13. What unique challenges do you think educational institutions face in managing aviation facilities?
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
 ___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

14. What key features should a facilities management model for aeronautics programs include?
☐ Maintenance scheduling systems ☐ Compliance with aviation industry standards
☐ Training programs for staff and students ☐ Integration of sustainability practices
☐ Other: ____________________________________________________________________
___________________________________________________________________________________

15. Would you support a model that combines best practices from industry and education?
☐ Yes ☐ No
 PART B
Benchmarking International Best Practices

strongly agree

not applicable
uncertain/

disagree

disagree
strongly
agree
1. Facilities management policies and procedures are
clearly documented and accessible to all stakeholders.

2. Preventive maintenance schedules are strictly

implemented and monitored.

3. A Computerized Maintenance Management System

(CMMS) or similar technology is used to track facility
operations.

4. Health, Safety, and Environment (HSE) standards are

strictly followed.

5. The facilities are regularly audited against international

benchmarks such as ISO 41001 (Facility Management
Standards).

6. Energy-efficient systems (e.g., LED lighting, energy-

saving HVAC systems) are incorporated into the
facilities.

7. Facilities management teams engage in continuous

professional development to stay updated on global
trends.

8. There is a dedicated system for tracking and evaluating

the lifecycle of facilities, equipment, and infrastructure.

9. Risk management plans are in place for emergencies

(e.g., fire, power outages, safety hazards).

10. Sustainability and environmental consciousness are

priorities in facilities management operations (e.g.,
waste recycling programs, water conservation).
 PART C
Section 1: Tailored Facilities Management Model for HAU Aeronautics
Program
1. Do you believe the current facilities management system meets the unique needs of the Aeronautics
Program?

☐ Yes ☐ No ☐ Partially

2. Which areas of the Aeronautics Program require the most improvement? (Rank in order of priority)

☐ Classrooms and teaching spaces ☐ Laboratories and workshops

☐ Equipment maintenance and upgrades ☐ Safety and compliance monitoring

☐ Storage and inventory facilities ☐ Technology integration for maintenance

3. How would you rate the current allocation of resources for the Aeronautics facilities?

☐ Highly Adequate ☐ Adequate ☐ Neutral

☐ Inadequate ☐ Highly Inadequate

4. Do you think conducting a TOWS analysis (Strengths, Weaknesses, Opportunities, Threats) would
improve future facilities management strategies?

☐ Yes ☐ No ☐ Not Sure

5. What modern technologies or systems would you recommend to improve facilities management at
HAU? (Open-ended)

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6. Do you have suggestions for improving short-term facilities operations?

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7. What long-term improvements do you think are essential for growth?

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Section 2: Financial Sustainability and Income Generation

1. Are there sufficient funds allocated to facilities management?

☐ Yes ☐ No ☐ Not Sure

2. Do you think income-generating strategies could support ongoing facilities improvements?

☐ Yes ☐ No ☐ Not Sure

3. Which of the following income-generating activities do you think are feasible? (Select all that apply):

☐ Facility rental (e.g., workshops, classrooms, labs)

☐ Paid certifications and training programs for external clients

☐ Partnerships with private companies for infrastructure investments

☐ Branding and marketing of HAU’s Aeronautics facilities

☐Others (Please specify):__________________________________________________

_______________________________________________________________________

4. What financial challenges do you encounter in managing facilities? (Open-ended)

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5. Do you believe branding the Aeronautics Program’s facilities will attract external investments and
recognition?

☐ Yes ☐ No ☐ Not Sure

Section 3: Recommendations and Final Thoughts

1. What are the top three actions you would recommend to improve facilities management for the HAU
Aeronautics Program?

2. How do you see the future of facilities management for educational institutions, especially for
technical programs like aeronautics?

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__________________________________________________________________________________
__________________________________________________________________________________

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3. Is there anything else you would like to add regarding the facilities management practices, challenges,
or solutions that we haven’t discussed?

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