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Unit V

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0% found this document useful (0 votes)
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Unit V

Shaban shdhdjdj djdhd

Uploaded by

king131024
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Unit V

Enterprise Application Integration

Enterprise Application Integration (EAI)

Enterprise Application Integration (EAI) is the process of linking different enterprise applications
within an organization to simplify and automate business processes while avoiding extensive changes
to existing applications.

Key Aspects of EAI:

1. Data Integration – Ensures seamless data exchange between applications.

2. Process Integration – Synchronizes business processes across different applications.

3. Application Integration – Connects multiple enterprise applications such as CRM, SCM, and
ERP.

4. Enterprise Service Bus (ESB) – Acts as a communication layer between applications

5. Middleware – Software that facilitates interoperability between systems.

Types of EAI:

 Data-Level Integration (Database sharing): This approach integrates applications at the


database level by enabling them to access and share a common data repository. It ensures
data consistency but may require modifications to database structures. It is a cost-effective
method but lacks flexibility for real-time data synchronization

 Application Interface Integration (API-based): This method uses APIs (Application


Programming Interfaces) to allow applications to communicate and exchange data. It
provides a standardized way for different systems to interact without direct database access.
It is widely used due to its flexibility and ability to support real-time integration.

 Business Process Integration (Workflow automation): This approach integrates applications


by automating business processes and ensuring smooth workflow transitions across systems.
It connects different software systems to coordinate tasks such as order processing and
inventory updates. It enhances efficiency by reducing manual interventions and streamlining
operations.

 User Interface Integration (Unified user interfaces): This method consolidates multiple
application interfaces into a single, unified dashboard for users. It enables employees to
access data and functions from different applications without switching between multiple
screens. It improves user experience and productivity by providing a seamless interface.
ERP and E-Business

Enterprise Resource Planning (ERP)

ERP refers to integrated software solutions that help organizations manage business processes in a
centralized manner. ERP systems facilitate resource planning, data consistency, and operational
efficiency.

Key Features of ERP:

 Centralized database

 Real-time data access

 Modules for finance, HR, inventory, sales, etc.

 Automation of business processes

ERP in E-Business

E-Business refers to the use of internet technologies for business transactions, and ERP plays a critical
role by integrating various e-business functions.

ERP and E-Business Integration:

1. E-Commerce Integration – Syncs online sales with backend ERP systems.

2. Customer Relationship Management (CRM) – Enhances customer experience.

3. Supply Chain Management (SCM) – Automates procurement and logistics.

4. Cloud-based ERP – Enables remote access and better scalability.

ERP II

ERP II is an evolution of traditional ERP systems that extends beyond internal operations to
incorporate external collaboration with suppliers, customers, and business partners.

Characteristics of ERP II:

 Web-based and cloud-enabled

 Supports real-time decision-making

 Focuses on collaboration and e-commerce integration

 Enhanced business intelligence (BI) and analytics

Benefits of ERP II:

 Improved inter-company coordination

 Integration with mobile and IoT technologies

 Enhanced customer and supplier engagement

Total Quality Management (TQM)

TQM is a management approach that focuses on continuous improvement in quality and customer
satisfaction across all business processes.
Principles of TQM:

1. Customer Focus – Prioritizing customer needs and expectations.

2. Continuous Improvement (Kaizen) – Ongoing efforts for better efficiency.

3. Process Optimization – Streamlining workflows for maximum quality.

4. Employee Involvement – Encouraging a quality-driven work culture.

5. Data-Driven Decision Making – Using metrics and analysis for improvements.

ERP and TQM Integration:

 ERP helps monitor quality metrics in real-time.

 Automated workflows improve consistency in processes.

 Compliance management is easier with centralized data.

Future Directions and Trends in ERP

1. Cloud-Based ERP

 SaaS models are replacing on-premise ERP systems.

 Offers scalability, lower costs, and remote access.

2. AI and Machine Learning in ERP

 Predictive analytics for better decision-making.

 AI-powered automation improves efficiency.

3. IoT and ERP

 IoT devices provide real-time data for production, logistics, and inventory.

 Enhances predictive maintenance and supply chain visibility.

4. Blockchain in ERP

 Secure and transparent transactions.

 Improved traceability in supply chain management.

5. Mobile ERP

 Enables employees to access ERP systems from anywhere.

 Increases flexibility in business operations.

6. ERP Customization and Low-Code Development

 No-code and low-code platforms allow businesses to tailor ERP functionalities.

 Speeds up deployment and reduces dependency on IT teams.


7. Data-Driven ERP

 Advanced analytics and data visualization tools help businesses derive insights from ERP
data.

 Enhances decision-making with actionable intelligence.

8. Integration with Emerging Technologies

 Digital twins for manufacturing process simulation.

 Augmented Reality (AR) for maintenance and training.

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