


GLOBAL BRIDGE COLLEGE
FACULTY OF BUSINESS AND ECONOMICS
DEPARTMENT OF ACCOUNTING AND FINANCE

ASSESSEMENT OF CREDIT RISK MANAGEMENT PRACTICE (IN THE

CASE OF DASHEN BANK WOLAITA SODDO BRANCH)

A RESEARCH PROPOSAL PAPER SUBMITED TO DEPARTMENT OF

ACCOUNTING AND FINANCE IN THE BACHELOR OF ARTS DEGREE IN
ACCOUNTING AND FINANCE
PREPARED BY:-
BETELIHEM PAWLOS

ADVISOR: Mr.Mesle M (MSc)

January, 2023

Wolaita Sodo, ETHIOPIA

 Table of Contents
CHAPTER ONE .............................................................................................................................. 4
1. INTRODUCTION ........................................................................................................................ 4
1.1. BACKGROUND OF THE STUDY ............................................................................................. 4
1.2 statement of the problem.................................................................................................... 5
1.3 Research Question .............................................................................................................. 6
1.4 Objective of the study.......................................................................................................... 6
1.4.1 General objectives ........................................................................................................ 6
1.4.2 Specific objectives ......................................................................................................... 6
1.5 Significance of the study ...................................................................................................... 6
1.6. Scope of the study .............................................................................................................. 7
1.9. Organization of the paper ................................................................................................... 7
2. REVIEW LITERATURE ................................................................................................................. 8
2.0 Introduction ........................................................................................................................ 8
2.1 Definition and Concept of Credit, Management, and Risk Management .................................. 8
2.2 Sources of credit risk ........................................................................................................... 9
2.3. General Principles of Sound Credit Risk Management in Banking......................................... 10
2.3.1 Establishing an Appropriate Credit Risk Environment .................................................... 10
2.3.2 Operating under a Sound Credit Granting Process......................................................... 11
2.3.3 Maintaining an Appropriate Credit Administration, Measurement and Monitoring Process
.......................................................................................................................................... 12
2.3.4 Ensuring Adequate Controls over Credit Risk ................................................................ 13
2.4 Analysis of the creditworthiness of bank loan applicants ..................................................... 13
2.4.1 Pre-requisites of creditworthiness................................................................................ 14
2.4.2 Accounting information and creditworthiness analysis .................................................. 14
2.5 Credit Risk Management in Banks ...................................................................................... 14
2.5.1 Obstacles to credit Risk Management........................................................................... 15
2.5.2. Deficiency in Credit Risk Management......................................................................... 15
2.6 Credit Risk Management Policy .......................................................................................... 16
2.7 Credit Risk Management Practices...................................................................................... 16
2.8. Credit Risk Management Strategies ................................................................................... 17
2.9 Credit Risk Management process ....................................................................................... 17

2|Pag e
 2.10 Tools of Risk Management ............................................................................................... 18
2.10.1 Risk control tools....................................................................................................... 18
2.10 .2 Risk financing tools ................................................................................................... 20
CHAPTER THREE ......................................................................................................................... 21
RESEARCH METHODOLOGY ......................................................................................................... 21
3.1 Introduction ...................................................................................................................... 21
3.2. Research Approach .......................................................................................................... 21
3.3 Research Design ............................................................................................................... 21
3.4. Target group .................................................................................................................... 21
3.5 Source of data ................................................................................................................... 21
3.6 Method of data collection................................................................................................... 22
3.7 Sampling techniques and sample size .................................................................................. 22
3.8 Method of data analysis ..................................................................................................... 23
3.9 Work Plan......................................................................................................................... 23
3.10 Logistics ......................................................................................................................... 24
Reference .................................................................................................................................. 25
APPENDIX .................................................................................................................................. 27

3|Pag e
 CHAPTER ONE

1. INTRODUCTION
1.1. BACKGROUND OF THE STUDY

Bank is financial institutions that accept deposit and make loans. After the great depression,
the US congress required bank only engage in banking activities, whereas investment banks
were limited to capital market activities. Banks in Ethiopia extend credit (loan) to different
types of borrower for many different purposes. For most customers, bank credit is the
primary source of available debt financing and for banks; good loans are the most profitable
assets. (Frederics Mishkin, 2004, pp 8 - 9)

Adequately managing credit risk in financial institutions (FIs) is critical for the survival and
growth of the FIs. In the case of banks, the issue of credit risk is even greater concern because
of the higher level of perceived risk resulting from some of the characteristics of client and
business condition that they find themselves in. In recent times, banks‟ risk management has
come under increasing analysis in both academia and practice. Banks have attempted to sell
sophisticated credit risk management systems that can account for borrower risk and perhaps
more importantly, the risk reducing benefits of diversification across borrowers in a large
portfolio.

Credit risk occurs when debtor/borrower fails to fulfill his obligations to pay back the loans to
the principal/lender. In banking business, it happens when “payments can either be delayed or
not made at all, which can cause cash flow problems and affect a banks, liquidity” (Greuning
and Bratonovic 2003, pp161). Hence credit risk management in the bank basically involves
its practices to manage/minimize the risk exposure and occurrence.

In order to reduce the rate of default, banks all obliged to establish own credit risk
management strategy. Credit risk management in a financial institution starts with the
establishment of sound lending principles and an efficient framework for managing the risk
policies, industry specific standards and guide lines, together with risk concentration limits
are designed under the supervision of risk management committee. „„The goal of credit risk
management is to maximize a bank‟s risk-adjusted rate of return by maintaining credit risk
exposure within acceptable parameters‟ (Bassel I,2000). Hence, the purpose of this study is to

4|Pag e
assess credit risk management problems of Dashen Bank, Wolaita Soddo Branch in light of
the practices of modern credit risk management in financial institutions.

1.2 statement of the problem

Credit risk is the risk of loss due to a debtor‟s nonpayment of loans or other line of credit.
Credit risk is defined as the potential that a bank and borrower or counterparty would fail to
meet its obligations in accordance with agreed terms. Default occurs if the debtor is unable to
meet its legal obligation according to the debt contract. The examples of default event include
the bond default, the corporate bankruptcy, the credit card charge-off, and the mortgage
foreclosure. Other forms of credit risk include the repayment delinquency in retail loans, the
loss severity up on the default event, as well as the unexpected change of credit rating (Aijun,
2009). The objective of credit risk management is to minimize the risk and maximize bank‟s
risk adjusted rate of return by assuming and maintaining credit exposure within the
acceptable parameters. The risk must be assessed to derive a sound investment decision and
decision should be made by balancing the risks and returns. The role of credit risk
management is assessing the risk, conducts monitoring and reviews of the performance of the
bank. (Machiraju, 2008)

Poor credit risk management results in, impeding (reducing) banking system profitability and
stability in many places, and bank failures. For example, Udunze (2013) reports that as a
result of investigations regarding poor corporate governance and poor credit risk
management, the chief of executive officer of Eco bank transnational agreed to
forgoUS$1.14milion bonus to earn for the 2012 financial year as part of efforts to rebuild
public confidence in the bank against the back drop of accusations of maladministration,
fraud, and technical incompetence in the bank in Nigeria. To give emphasis for the credit risk
management practice, still now some studies has already been made to the literature on credit
risk management in Ethiopian banks, such as that of Girma Mekasha (2011) and Tibebu
Tefera (2011). But, still there are gaps related with the credit risk management practice in
banks. Here, The study would try to assess these gaps by employing primary data sources,
which may help me to investigate data directly from the practitioners and experts.

5|Pag e
1.3 Research Question
This study would try to answer the following basic questions.

1. How credit risk management is practiced in Dashen Bank, Wolaita Soddo Branch?
2. What are the major challenges that affects credit risk management practice in
Dashen Bank, Wolaita Soddo Branch?
3. What are the effective credit risk management practice in Dashen Bank, Wolaita
Soddo Branch?

1.4 Objective of the study

1.4.1 General objectives

The main objective of the study is to assess the credit risk management practice in Dashen
Bank, Wolaita Soddo Branch.

1.4.2 Specific objectives

The specific objectives of this study are:

1. To investigate about how Dashen Bank practice in credit risk management.

2. To identify the challenges that affect credit risk management practice.
3. To identify credit risk management practice are effective for bank, especially in
Dashen Bank, Wolaita Soddo branch.

1.5 Significance of the study

The study would result in a clear understanding of the credit risk management for Dashen
Bank, Wolaita Soddo Branch how to manage and assess the risk faced by the bank. And also
the study on credit risk management will contribute to existing knowledge and literature on
the subject under investigation. Moreover, the study would also serve as a reference material
to other researchers. In fact, it is hoped that the study would have paramount importance in
providing information related to problems associated with credit risk management so that
remedial action, especially in the area of providing information for enhancing policies and
procedures on credit risk management at the banks. Moreover, it would also give an insight to
management in how to systematically approach risks associated with credit management.

6|Pag e
1.6. Scope of the study
The scope of the study would be based only to assess credit risk management practice of
Dashen Bank, Wolaita Soddo Branch. The bank activities of Dashen Bank are one of the
greatest private banks. The magnitude of risk managements is mainly in number however; the
study would encompass credit risk management.

1.9. Organization of the paper

This paper is organized in to five chapters. The first chapter focuses on background of the
study, statement of the problem, objective of the study, research question, significance of the
study, scope of the study, organization of the paper, chapter two focus on different literatures
written on issues related to risk management practices. The third chapter shows methodology
of the research and chapter four states the data presentation and analysis. The fifth chapter
contains conclusions findings and recommendation.

7|Pag e
 CHAPTER TWO

2. REVIEW LITERATURE
2.0 Introduction
The chapter reviews the theoretical studies with the aim of accomplishing the different
hypotheses of credit risk procedures. This will be followed by the empirical review of
literature. The theoretical literature highlights the various theories of credit risk management.
The theoretical review throws more light on the definition of credit risk management, what is
credit, sources of credit risk, evolution of credit risk management and credit risk management
practices. Again there are other theoretical dimensions like credit risk management
programme, credit risk measurement and the effect of non-performing loans on the
performance of a bank. The final part of this chapter examined some relevant empirical
reviews on the different credit hazard administration, the credit procedure and loan advances
and its impacts on the performance of banks execution.

2.1 Definition and Concept of Credit, Management, and Risk Management

Credit is the trust which allows one party to provide resources to another party where that
second party does not reimburse the first party immediately, but instead arranges either to
repay or return those resources at a later date (Sullivan et al., 2003). The resources provided
may either be financial, or they may consist of goods or services. Credit encompasses any
form of deferred payment which is extended by a creditor to a debtor. The purpose and the
nature of credit have been categorized into short term, medium term and long term loans.
Short term loans are advances extended with a repayment period of not more than five years.
Medium term loans have a repayment period that ranges from five to ten years. Long term
loans have a repayment period of more than ten years. Most of the credits accessed in Ghana
is either the short or the medium term credit facility. Evidence from earlier studies show that
credit dangers are the most astounding enrolled type of danger the management of an account
industry have encountered, regarding misfortunes and credit defaults (Bluhm et.al. 2003).

Management is the simplest understand definition can be defined as the act of planning,
directing, controlling, monitoring and testing for designed results to be obtained. Risk on the
other hand defined as uncertainty concerning the occurrence of loss (E. Radja 2011). When
companies indulge in business, it is obvious that they would be exposed to one type of risk or
another which in most cases in uncertainty although at times it can be certain that it would
occur. Banks are one of such business whose risk is very sure because they do not function in
isolation given the dynamic environment in which they operate.

8|Pag e
Risk management is” a systematic process for the identification and evaluation of pare loss
exposures faced by an organization or individual and for the selection and implementation of
the most appropriate technique, for treating such exposures” (E. Radja, 2011). Credit risk can
be defined as the potential that a contractual party would fail to meet its obligations in
accordance with agreed terms. Credit risk is the largest element of risk in the books of most
banks and, if not managed in a proper way, can weaken individual banks or even cause many
episodes (divisions) of financial instability by impacting the whole banking system. Thus to
the banking sector, credit risk is definitely an inherent and crucial part as by Jackson and
Perraudin (1999). Credit risk management on the other hand defined as the process of
controlling the potential consequence of credit risk.

2.2 Sources of credit risk

The main source of credit risk includes, limited institutional capacity, economic and market
fluctuation, inappropriate credit policies, volatile interest rates, poor management,
inappropriate laws, ineffective control process, poor loan underwriting, poor lending practice,
government interference, absence of real financial statement from the customer, customer
awareness problem, and inadequate supervision by the central bank (Kithinji,2010). He
identified poor project supervision, evaluation and management, untimely loan disbursement,
division of funds, and dishonesty of loan beneficiaries as a case of loan default which
ultimately leads to credit risk. To reduce the probability of credit risk, financial institutions
should take-part in different situations that may enables them to overcome the occurrence of
un-expected default. So as to attain these objectives institutions should create a trustworthy
information to both the staffs and borrower‟s, develop the habit of good understanding
(relationship) between the high level executives‟ and those who are operates through the
organization, follow-up regularly the performance of the debtor‟s, recover loans which are
due.

9|Pag e
2.3. General Principles of Sound Credit Risk Management in Banking
Reviewing the general principles of credit risk management can provide a clearer picture on
how banks carry out their credit risk management, despite of the specific approaches that may
differ among banks.
Some of the principles of sound practices of bank credit risk management as outlined in the
Basel committee publications (http://www.ibm.com/us, 2008) cover the following four areas:

2.3.1 Establishing an Appropriate Credit Risk Environment

To establish an appropriate credit risk environment mainly depends on a clear identification
of credit risk and the development of a comprehensive credit risk strategy as well as policies.
To banks, the identification of existing and potential credit risk inherent in the products they
offer and the activities they engage in is a basis for an effective credit risk management,
which requires a careful understanding of both the credit risk characteristics and their credit-
granting activities. Besides, the design of objective credit risk strategies and policies that
guide all credit-granting activities is also the cornerstone in bank credit risk management
process.
It is stated that a credit risk strategy should clarify the types of credit the bank is willing to
grant and its target markets as well as the required characteristics of its credit portfolio.
According to Saunders (2006), these strategies should reflect the bank‟s tolerance for risk and
the level of profitability the bank expects to achieve for incurring various credit risks. Again,
Boateng‟s (2004) study shows that the credit risk strategy of a bank should give recognition
to the goals of credit quality, earnings and growth. Every bank, regardless of size, is in
business to be profitable and, consequently, must determine the acceptable risk-return trade-
off for its activities, factoring in the cost of capital. Richard S. (2010)

While credit policies express the bank‟s credit risk management philosophy as well as the
parameters within which credit risk is to be controlled, covering topics such as portfolio mix,
price terms, rules on asset classification, etc.

10 | P a g e
According to Boating (2004), a cornerstone of safe and sound banking is the design and
implementation of written policies and procedures related to identifying, measuring, monitoring
and controlling credit risk. Such policies should be clearly defined, consistent with prudent
banking practices and relevant regulatory requirements, and adequate for the nature of the bank
and that the credit risk strategies and policies should be effectively communicated throughout the
organization. All relevant personnel should clearly understand the bank‟s approach to granting
and managing credit and should be held accountable for complying with established policies and
procedures.
Moreover, establishing an appropriate credit environment also indicates the establishment of a
good credit culture inside the bank, which is the implicit understanding among personnel about
the lending environment and behavior that are acceptable to the bank.

2.3.2 Operating under a Sound Credit Granting Process

The Basel Committee (2000) asserts that in order to maintain a sound credit portfolio, a bank
must have an established formal transaction evaluation and approval process for
granting of credits. Approvals should be made in accordance with the bank‟s written guidelines
and granted by the appropriate level of management. There should be a clear audit trail
documenting that the approval process was complied with and identifying the individual(s)
and/or committee(s) providing input as well as making the credit decision (Boating, 2004).
A sound credit granting process requires the establishment of well-defined credit granting criteria
as well as credit exposure limits in order to assess the creditworthiness of the obligors and to
screen out the preferred ones. In this regard Thomas (2002) asserts that banks have traditionally
focused on the principles of five Cs to estimate borrowers‟ creditworthiness. These five C‟s are:
i. Character. This refers to the borrower‟s personal characteristics such as honesty, willingness
and commitment to pay debt. Borrowers who demonstrate high level of integrity and
commitment to repay their debts are considered favorable for credit.
ii. Capacity. This also refers to borrowers‟ ability to contain and service debt judging from the
success or otherwise of the venture into which the credit facility is employed. Borrowers who
exhibit successful business performance over a reasonable past period are also considered
favorable for credit facility.

11 | P a g e
iii. Capital. This refers to the financial condition of the borrower. Where the borrower has a
reasonable amount of financial assets in excess of his financial liabilities, such a borrower is
considered favorable for credit facility.
iv. Collateral. These are assets, normally movable or unmovable property, pledged against the
performance of an obligation. Examples of collateral are buildings, inventory and account
receivables. Borrowers with a lot more assets to pledge as collateral are considered favorable for
credit facility.
v. Condition. This refers to the economic situation or condition prevailing at the time of the loan
application. In periods of recession borrowers find it quite difficult to obtain credit facility.
Banks must develop a corps of credit risk officers who have the experience, knowledge and
background to exercise prudent judgment in assessing, approving and managing credit risks.

A bank‟s credit-granting and approval process should establish accountability for decisions taken
and designate who has the absolute authority to approve credits or changes in credit terms.

2.3.3 Maintaining an Appropriate Credit Administration, Measurement and

Monitoring Process
Credit administration is a critical element in maintaining the safety and soundness of a bank.
Once a credit is granted, it is the responsibility of the bank to ensure that credit is properly
maintained. This includes keeping the credit file up to date, obtaining current financial
information, sending out notices and preparing various documents such as loan agreements, and
follow-up and inspection reports.
Credit administration, as emphasized by Wesley (1993), can play a vital role in the success of a
bank, since it is influential in building and maintaining a safe credit environment and usually
saves the institution from lending problems. Therefore, banks should never neglect the
effectiveness of their credit administration operations. Then talking about credit risk
measurement in banks, it is required that banks should adopt effective methodologies for
assessing the credit risk inherent both in the exposures to individual borrowers and credit
portfolios The last focus in this area of principles is related to credit risk monitoring, which is
definitely a must in banks‟ risk management procedure.

12 | P a g e
A proper credit monitoring system will provide the basis for taking prompt corrective actions
when warning signs point to deterioration in the financial health of the borrower.

2.3.4 Ensuring Adequate Controls over Credit Risk

In order to ensure adequate controls over credit, there must be credit limits set for each officer
whose duties have something to do with credit granting. Material transactions with related parties
should be subject to the approval of the board of directors (excluding board members with
conflicts of interest), and in certain circumstances (e.g. a large loan to a major shareholder)
reported to the banking supervisory authorities.
The means for guaranteeing adequate controls over credit risk in banks lay in the establishment
of different kinds of credit reviews. Regular credit reviews can verify the accordance between
granted credits and the credit policies, and an independent judgment can be provided on the asset
qualities.

As types of credit, facilities of one banks can be broadly classified in to two groups‟ funded and
non-funded credit. Any type of credit facility which involved direct flow of banks fund on
account of borrowers is treated as funded credit facility.

Funded credit facility may be classified in to four major types :- loans, cash credit, overdraft and
bill discounted and purchase. A type of credit facility where there is no involvement of direct out
of banks find on account of borrower termed as non-funded credit facility. Non funded credit
facilities may turn in to funded facilities at times. As such, liabilities against those types of credit
facilities are termed as contingent liabilities.

The major no funded credit facilities are letter of credit bid bond, performance bond, advance
payment guarantee and foreign counter guarantee.

2.4 Analysis of the creditworthiness of bank loan applicants

The notion „creditworthiness‟ can be defined as a presumed ability to meet agreed deadlines
related to repaying the credit and interest accrued without affecting the vitality of the borrower,
that means the repayment process should be based on the income received in the process of the

13 | P a g e
borrower‟s usual activity, without affecting adversely his financial situation, his financial results
as well as other business entities. (stoyanov,2008)

2.4.1 Pre-requisites of creditworthiness

According to stoyanov, the prerequisites of credit worthiness are divided in to personal and
financial prerequisites.

Personal prerequisites: the will to work and demonstrate enterprise along with courage in
decision making and ability to respond quickly and adequately to the changing environment. To
the personal creditworthiness, prerequisites belong: the ability to make an estimate when
comparing incomes and expenditure for the corresponding business activity for higher
achievements and to implement effective management.

Financial pre-requisites: it is the data about the financial and economic situation of the loan
applicant. These includes forecast about expected development of the industry and the role that
the enterprise plays in it, a study whether the loan can be repaid in accordance with the terms and
using revenue from the activity of the business entity.

2.4.2 Accounting information and creditworthiness analysis

From the presented data of creditworthiness analysis of bank loan applicants, the accounting
information has highest relative share in the total value of this information. The minimal required
number of accounting reports presented by the loan applicants is as follows:

Accounting balance sheet

Profit and loss account
Statement of liability on previous credits and their servicing
Statement of changes in equity, and Statement of cash flows

2.5 Credit Risk Management in Banks

Although the effects of all risks type cause negative consequences to the bank, credit risk has
been identified as the key risk associated with negative consequences, in terms of its influences
on the bank performance (Sinkey, 1996). This means if credit risk is not well managed it can

14 | P a g e
lead to failure. Thus for any bank to succeed its credit risk management, it must be handled with
a lot of effective follow up activities.

A clear reason why a correct management of credit risks is very important that before a banking
gives out a loan, it should try are as much as possible to have a reliable view of the borrower.

The bank has to assess the credit risk worthiness of the borrower even after the loan is granted in
terms. Monitoring is required until when the borrowers has finished repaying the loan. This
monitoring is very important because with the uncertainty in the future any potential event that
can cause a borrower to default payment can be fast identified or a mechanism can be part in
place on time to reduce the frequency of loss should it occur. Early identification of borrowers at
risk is good because it enables services adequately staff collections departments, determine the
most effective type of customer we reached and initiate repayment plans before borrowers
situation worsens to the point which for closure is unavoidable. (Cocardi, 2009)

2.5.1 Obstacles to credit Risk Management

According Machiraju (2002), the task of management of credit risk is rendered difficulty in
developing markets by government controls, political pressures, delays in production schedule
and frequent instability in production schedule and frequent instability in a business environment
undermine the financial information is unreliable and the legal frame work does not support debt
recovery. The difficult external context is re informed by internal weakness of banks further
undermine the asset quality.

2.5.2. Deficiency in Credit Risk Management

The common deficiencies observed in credit risk management according to Machiraju (2008) in
Banks are

- Absence of written policies

- Absence of portfolio concentration
- Inadequate financial analysis of borrowers
- Credit rationing contributing to determination of loan quality
- Excessive reliance on collateral

15 | P a g e
- Inadequate checks and balance in the credit process
- Absence of loan supervision
- Failure to control and Audit the credit process effectively.

2.6 Credit Risk Management Policy

Banks like any other firm have formal laid down policies and principles that have been put in
places by the board of directors on how to manage credits and this have to be supervisors or
managers on how to take action. Manass and Zietflow 2005 specifies that credit policy has three
major components. The primary component is credit sanders which is the profile of minimally
acceptable credit period stipulating how long from the invoice the customer has to pay and the
cash discount to ( if any).the second, is credit limit that the dollar amount that cumulative credit
is extended and the last is collection procedures and these are detailed statement regarding when
and how the company would carry out collection of past due accounts, Despite the rules it does
not mean that credit policies are stereotyped. “A good lending policy is not very restrictive, but
allows for the presentation of loans to the board that officers believe are worthy of consideration
but which do not fall within the parameters of written guide lines”. Since the future is uncertain
flexibility must be allowed for easy adaption to changing condition (may be internal or
environmental). For the risk management policies and philosophies have to be used in order to
control the credit risk. (Geruring and Bratanvic, 2003)

2.7 Credit Risk Management Practices

Banks have different credit risk management policies or philosophies same do the risk
management practices differ from the financial institution to another despite the fact that they
can open to the same risk. The policies and philosophies each and every bank has their individual
level of risk that they can decide to let go based on how it is out lined in their risk management
policy. To exit from firms in the same industry but the implementation in practices differs
practices is not consistent with theory in most cases because of data limitation for most
industries, it difficult to describe which firms manage more risk than others or whether firms
language in dynamic risk management strategies and more importantly it cannot be reliably
tested whether firms language in dynamic risk management strategies and more importantly

16 | P a g e
it cannot be reliability tested whether a firms management practices conform with existing of
theories. (Tufano, 1996)

2.8. Credit Risk Management Strategies

E. Michael (1996) defines a strategy as a plan (Method) for achieving something. A strategy
thus, simply means a way to go about activity. This thus goes that as a bank has different credit
risk policies (philosophies and different practices, their strategy to attain their deferred goals in
the same way differ. A strategy position means performing different activities from rivals or
performing different activities from rivals or perform its rivals only if it can establish a
difference that it can preserve by effective strategy (porter, 1996). When banks carry out its
operational activities which are the same activities carried out by other banks, they should try to
make differences from their rivals by not only typing to be more efficient but also try to make a
difference. For example, maintaining an appropriate credit administration, monitoring process,
ensuring adequate control over credit, but these practices in conjunction with sound practice
related to the assessment of asset quality adequacy of provision and reserves and the disclosure
of credit risk.

2.9 Credit Risk Management process

The same way that bank has different credit culture (the policies, practices, and philosophy and
management style). They also have different credit risk management process. It is a set of out
lined activities aimed at managing credit risk.

The activity is just like the one‟s out line for the risk management process and would convert the
range from credit granting to credit collection. They are risk identification, measurement,
assessment control and monitor. The first step is to identify the risk involved in the credit
process. After identification, the risk is measured by evaluating the consequences if it is not well
managed. After the evaluation phase, the risk is then assessed to know the impact, the likelihood
of occurrence, and possibility for it to be controlled. The control and monitoring phase then
comes in. These phases are not distinct like the other three phases. In the control phase, measure
which can be used to avoid, reduce, prevent, or eliminate the risk are put in phase. The
monitoring phase is used to make a constant check so that all process or activity which have been

17 | P a g e
put in place for the risk management process are well implemented for desired result to be gotten
and in case of any distortion, corrections are then made. All this is done because credit risk is a
very important and delicate risk that banks face and needs to be managed with great care
(precaution) because its consequences are always every detrimental to the bank. Despite the
changes in the financial services sector, credit risk remains the major single cause of banks
failure. (Greuning of Bratanovic, 2003)

2.10 Tools of Risk Management

Risk is handled in several ways most authors give the following risk handling tools. These are
avoidance, loss prevention and reduction, separation, diversification /combination, non-insurance
transfer, retention and insurance. Those tools are classification to two (1) Risk Control and, (2)
Risk finance tools.

2.10.1 Risk control tools

Avoidance: Avoidance of risk exists when the individual or the organization free itself from the
exposure through abandonment of refusal to accept the risk, an individual can avoid third person
disability by not owing a care product, liability can be avoided by dropping the product. Leasing
avoids the risk organizing from property ownership.

Advantage: the chance of loss is reduced to zero it the loss exposure is abandoned; the
possibility of loss is either eliminated or reduced because the activity of product that could
produce a loss has been abandoned (avoided).

Disadvantage: - it may not be possible to avoid all loss example the company cannot avoid the
premature death of a key executive.

Avoidance is that it may not be practical to avoid the exposure for example a point factory can
avoid loss arising from the production of point however, without any production the firm would
not be business. Avoidance is a useful common approach to handle the risk. By avoiding a
losses or uncertainties that exposure may generate.

18 | P a g e
Loss prevention and reduction measurement: This measure refers to the safety taken by the
firm to prevent the occurrence of the loss or reduce its severity. Loss reduction measurements try
to minimize the severity of the loss once the partial happened. Example automobile accidents can
be prevented or reduced by having good road, better light and sound affect regulations and
control fast first aid service and control. The libel loss prevention and loss reduction measures
must be considered the risk manager considers the application of any risk financing instrument.

Separation; Separation of the firm exposure to loss instead of concentrating them at one location
where they might be involved in some loss. For example, instead of placing its entire inventory
in one wear have, the firm may prefer to separate this exposure by placing equal parts of the
inventory in ten widely separated warehouses.

Combination or Diversification: Combination is a basic principle of insurance that follows the

low of large numbers. It can reduce risk by making loses more predictable with a higher degree
of accuracy. The difference is that unlike separation, which spreads a specified number of
exposure unit under the control of the firm. In case of firm‟s combination results in the pooling
of resources of two or more forms.

Diversification most speculative risk in the business can deal with diversification. A business
firm diversifies their product, i.e a decline in profit of one business could be compensated by
profits from others.

Non-insurance transfer- this may be accomplished on two ways: -

Transfer of the activity or property: The property or activity responsible for the risk may be
transferred to some another person or group of person. This type of transfer is closely related to
avoidance through risk control measure because is eliminates a potential loss that may strike the
firm must pass in to someone else.

Transfer of the probable loss: The risk but not the property or activity, may be transferred leasing
rather than buying. Consignment shipment rather that purchasing. If the goods remain unsold or
expired, they would be returned to the consignor.

19 | P a g e
 2.10 .2 Risk financing tools
Retention: this is the earliest method of handling risk. The firm consciously or unconsciously,
decides to assume the risk. The loss is to be burned by the person or firm, and specific
measurements should be taken to retain the loss it the loss is less is severity. The firm decides to
retain the risk for a number of reasons. It is probably impossible to transfer the risk as in the case
of gambling besides the attitude of the individual of the firm towards risk. The value of goods to
be insured compared to insurance cost is another factor that may force businesses to assume risk,
cost benefit analysis. Retention can be effectively used in a risk management program when
contain conditions exit.

-1st no other methods of treatment are available: Insurers may be un-willing to write a certain
type of coverage.

-Non- insurance transfer may not be available.

20 | P a g e
 CHAPTER THREE

RESEARCH METHODOLOGY
3.1 Introduction
This chapter covers description of study area, research design, research approach, type of data
that will be gathered, study population, sample size and sampling techniques, data collection
procedures, data analysis, ethical consideration, and validity and reliability of the study.

3.2. Research Approach

This study will use both quantitative and qualitative research approaches to test the effect of
performance appraisal on employee satisfaction. Quantitative research approach involves the
generation of data in quantitative form which can be subjected to rigorous quantitative analysis
in a formal and rigid fashion. The objective of quantitative research is to develop and employ
mathematical models, theories and hypotheses pertaining to natural phenomena. It usually starts
a general statement proposing a general relationship between variables. Quantitative researchers
favor methods such as surveys and experiments, and will attempt to test hypotheses or statements
with a view to infer from the particular to the general (Bhattacherjee, 2012).

3.3 Research Design

This study would be conducted with a qualitative and quantitative research approach by
employing descriptive research design because it involves a systematic collection and
presentation of data and describe (justify) the current nature of credit risk management practice
in Dashen Bank Wolaita Sodo Branch.

3.4. Target group

The target groups of this study are employees who are directly involved in credit risk
management and administration. This means senior bank professionals, department heads,
branch manager, assistance branch managers, loan section heads, loan/credit analysis officers.

3.5 Source of data

In order to get efficient and relevant information about the study, the researcher used primary
and secondary data source. Primary data would be collected from respondents through
questionnaires and personal interviews.

21 | P a g e
3.6 Method of data collection
For the purpose of this study, The researcher would use primary and secondary data source.
Unstructured interviews and closed questionnaires would be used to collect primary data.
Unstructured interview would prepare and administered to staff‟s working in loan area and
district managers and assistant district manager of the bank. The secondary data collected from
books, annual report magazines, websites and literatures which are relevant to the study.

Primary data was collecting through questionnaires which include both open ended and close
ended question for the research targeted areas. The interview question was design to gather data
through close end questionnaires. The secondary data include information are obtained from
different reports, bulletins, websites and literatures which are relevant to the theme of the study.

This helps to address the research questions more specifically or to concentrate more on the topic
itself. Interview would be undertaken by the researcher in order to effectively gather pertinent
information to the study. The researcher also used secondary data from books, google, and from
different publishers.

3.7 Sampling techniques and sample size

Purposive sampling would be used under the non-probability sampling to collect data from the
employee of the bank in line of the research question. The rationale behind employing this
purposive sample type is to identify the employee that have specialized knowledge of credit risk
management and to share their understandings about the study.

The Researcher used purposively 20 respondents, which represent the total population,
employees directly involved in credit risk management and administration, and branch manager,
credit analysts‟ customer service officers.

22 | P a g e
3.8 Method of data analysis
The relevant information that would be collected from primary and secondary source of data
shall depend on the basis of descriptive analysis method. Because, descriptive analysis uses
transformation of raw data in to a form that would be easy to understand to the reader.
Descriptive is largely the study of the distribution of one variable form. In line with descriptive
data analysis the study would be use tabulation and percentage analysis.

3.9 Work Plan

No Activities to be implemented Months
January February March
1 Identifying the problem and deciding the title 

2 Collecting review literature 

3 Writing the proposal &submitting to the advisor 

4 Receiving the commented proposal &correcting it 

5 Presenting the proposal 

6 Sending the final version of the proposal to the advisor 

8 Observing sample classes 

9 Distributing &filling the questionnaires 

10 Collecting the distributed questionnaires &arranging data 

11 Analyzing &interpreting the data 

12 Writing the research paper 

13 Editing 

14 Sending the research paper to the advisor to get feedback 

15 Receiving the commented research & rewrite the research 

16 Sending the revised research to the advisor 

17 Writing the final version based on the comment 

18 Presenting &defending the research paper According to the colleges schedule

23 | P a g e
3.10 Logistics
The estimated cost/budget break down of the research project is presented as follow.

No. Types of materials Quantity Unit price (in ETB) Total price (in ETB)
&activities
1 Stationery
1.1 Writing pad 10 pieces 20.00 200.00
1.2 A4 writing paper 20 ream 100.00 100.00
1.3 Pen 30 pieces 10.00 30.00
1.4 Pencil 10 pieces 2.00 10.00
1.5 Eraser 10 pieces 10.00 10.00
2 Printing &binding
2.1 Drafting &binding 150 page 120.00
2.2 Photocopy 1000 pages 2.00 20.00
2.3 Fine printing 100 pages/4 20.00
copies
2.4 Color page printing 20 pages 100.00
2.5 Internet document print 1000.00 2.00 25.00
2.6 Binding final thesis 4 copies 100.00
3 Miscellaneous
3.1 Flash disc(4 GB memory) 150.00
3.2 Mobile card 30.00
3.3 Internet document print 100.00
3.4 Data tabulation 200.00
3.5 Computer related works 200.00
3.6 Transport 100.00

Total 1,515

24 | P a g e
 Reference


Basel Committee,(1999),Principles for the management of credit risk, Basel Committee on

Banking Supervision, July.
Basel Committee,(2000),Best Practice for Credit Risk Disclosure, Basel Committee on Banking
supervision, September.
Boating, G.,(2004), Credit Risk Management in Banks.

David H.pyle, (1997), Bank Credit Risk Management Theory, University of California.A

Fredric S. Mishikin,(2004), The Economics of Money, banking, and financial markets.

7th edition.Colombia University. Pearson Addisson Wesley press.

George. E. Radja,(2011), principle of risk and insurance 11 th , edition,Neyork.

Greuning, H.V., and Bratanovic S.,(2003) “Analyzing and Managing Banking Risk: A
framework for assessing corporate governance and financial risk ; the World Bank
Washington DC.

GirmaMekasha,(2011), Credit Risk Management and its Impact on Ethiopian Commercial

Banks, Un-published Master‟s Thesis, Addis Ababa University

H.r.Machiraju,(2008), Modern Commercial Bank 2 nd edition.

Jackson, P. and Perradin, W.(1999) The nature of credit risk: The effect of Maturity, types of
obligor and country of domicile, financial stability review, November.

Kithinji, A.M.,(2010), Credit Risk Management and Profitability of Commercial Bank in Kenya,
School of Business, University of Nirobi.
Lapteva, M.N., (2009), Credit Risk Management in Banks.

Maness and Zeiflow,(2005), Short term financial Management 3 rd edition.

Michael E. Porter,(1996),“What is Strategy?”,Harvard Business Review, November-

December:61 -78.

Peter Tufano,(1996), Who Manage the Risk? An Empirical Examination of Risk Management
Practice in the Gold Mining industry”.

25 | P a g e
Richard, S., (2010), Assessment of Credit Risk Management Practices of Kokum Rural Bank
Limited, Unpublished Master‟s Thesis, University of Cape Cost.

Saunders,A.,(2006) Financial Institution Management; A Risk Management Appraoch,.London:

Mcgraw Hill.

Sinky,(1996), Commercial Bank Financial Management.

Stoyanov, St., (2008),Credit Risk Analysis and Information Supply.

Thomas, L.,(2002), Survey of Credit and Behavioral Scoring; Forecasting financial risk of
lending to consumers,University of Edinburgh,Edinburgh.

Tibebu Tefera,(20011), Credit Risk Management and Profitability of Commercial Bank in

Ethiopia, Unpublished Master‟s Thesis, Addis Ababa University.

Udunze B.,(2013), Ecobank‟s CEO forgoes$1.14m bonus: daily sun. vol.10,pp.55

Weasly, D.H.,(1993), Credit Risk Management: Lesson for Success Journal of Commercial
Lending.

26 | P a g e
 APPENDIX
GLOBAL BRIDGE COLLEGE

COLLEGE OF BUSINESS AND ECONOMIES

DEPARTMENT OF ACCOUNTING AND FINANCE

RESEARCH QUESTIONNAIRES

Dear respondents; The purpose of this questionnaire is to seek information in Assessment of

credit risk management practice in Dashen bank at Wolaita soddo Branch. Therefore, you are
kindly requested to fill all questions properly and honestly with due care because correctness of
the answer will have a significant importance for the outcome of the research. The information
obtained from this questionnaire is used for only academic purpose.

The researcher would like to thank you in advance for your support to the study.

Instructions

1. No need of writing your name;

2. Mark your answer by putting check mark (() for closed-ended questions in the box provided.

Part I. Respondents’ personal profiles

1. Sex male female

2. Age
18 - 30 31 - 40
41 - 50 above 50

3. Status: Married Unmarried

4. Education status:
Certificate First degree
Diploma Master and above
4. Job title ___________________________

27 | P a g e
6. Years of experience within the bank.
Less than 1 year 1-2 years
2 - 5 years above5 years

Part II: Read the following statements and decide your agreement

7. IS there an awareness of risk management by the staff of the bank?

Yes No

8. What do you think about the outcomes of effective credit risk management at banks?
(You can use more than one answer)
Reduce financial loss.
Improve the competitiveness of the bank.
Improve decision making.
Improve resource allocation.
Other (please specify) ______________________________________

9. What are the factors that increase credit risk in banks?

Economic and market fluctuation
Absence of real financial statement from the customer
Customer awareness problem
Other (please specify) ______________________________________

10. Points covered with in the guide line and policies of the bank.
Setting the minimal acceptable credit period
Setting the dollar amount that the cumulative credit is extend
Setting collecting procedure
Screening and monitor
Collateral requirement
Strengthen internal control system
Segregation of duty and responsibilities
Others (please specify) ------------------------------
11. Does these guidelines support the goals and objectives of th e bank?
Yes No

28 | P a g e
12. Does the bank offer training for employees on Credit Risk Management?
Yes No

13. If your response to question no. 12 is yes, how often the bank provide credit risk management training course?
Never Twice per year
Once a year More than twice per year
14. Does the bank analyze borrower‟s credit worthiness before approving the loan effectively?
Yes No
15. If your answer for question no.14 is yes, how the bank qualify its (the borrowers) credit worthiness? (You can
choose more than one answer)
By analyze its income statement report
By analyze its Balance sheet report
By analyze its owner‟s equity report
By analyze its Cash flow statement report
Other (please specify)

16. How does your Bank exercises to reduce credit risk?

(You can choose more than one answer)
Creating clear and trustworthy information
Developing understanding between management team and employee
Frequent follow up of debtor‟s performance
Other (please specify) ____________________________________

1.7 What are the measures the bank takes to customers that failed to comply with terms of loan?
Discus with the customer rescheduling the loan
Force closure legal action
Other (please specify) _______________________
Interview questions to senior managers
1. How does your bank apply credit risk management?
2. From your point of view, how does credit risk management contribute to the success of the bank?
3. In order to minimize the probability of credit risk, what preventive techniques and control procedures of the
risk management process the bank use?
4. What types of methods are most available to improve credit risk management practice in the bank?
5. What are the major challenges of effective credit risk management practice in the bank.

29 | P a g e
30 | P a g e